Back in June, my family and I traveled to Destin, Florida for our family vacation.  Traveling with two boys under the age of three is always eventful, but when you have a flat tire on the boat trailer it just gets better.  We were able to limp into Destin on the spare and begin our search for a replacement.  Not know the area, I just drove around and stopped at any store I could find.  I stopped at three locations before I made it to Tuffy, where I was amazed at the service I received.  The customer service at my previous stops had been less then rude and was the reason I continued looking.  Upon arriving at Tuffy, Matt Miller, the assistant manager, was eager to help and was happy to answer my questions.  Matt had to special order a special tire for the trailer.  My new tire had just arrived as I was told and did not miss any fishing or family time due to the flat.  The guys at Tuffy installed the tire, put my spare back on the trailer, and seemed really happy to be working.  I was very impressed the employees and their workmanship.  Thanks for saving a lot of our vacation time!

B.J Barnett. (2010)