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Gainesville/Jonesville Tuffy Tell a Friend Print
14145 W Newberry Rd
Newberry, FL 32669
4.5 miles west of I-75 & 6.5 miles east of Newberry, in Jonesville

Manager:    JW McNeal
Telephone: 352-332-0500
Fax:              352-332-4999

Hours:
Mon - Fri:   7:00 - 6:00
Saturday:   7:00 - 4:00
Sunday:     Closed







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Services Available at This Location:
Exhaust
Brakes
Shocks / Struts
Lube / Oil / Filter
Air Conditioning
Heating / Cooling
Starting / Charging
Alignment
Suspension
Tires
Batteries
Custom Exhaust
Diesel Tech
Major Engine Service
Transmission Service

2012 Customer Service Award

New Customer Testimonial Banner

“I wanted to take the time to tell you about my experience at this Jonesville Tuffy Tire & Auto Repair location. I am the daughter of the famous drag racer "Big Daddy" Don Garlits.  I run the Don Garlits Museum of Drag Racing in Ocala, FL.  The guys from the Tuffy Tire & Auto Service Center in Jonesville have been at a few of our car shows and when we needed my daughter's AC fixed on her car, something we cannot do in our shop here at the museum, I decided to try out their Tuffy shop.  I have been to many repair shops over the years and none, I mean none, have even come close to this shop.  When I walked in with my daughter we were immediately greeted with a very warm welcome...making us feel like a family member. The store is lovely, clean, and decorated to the 9s...so much neat memorabilia to look at while you wait.  Comfortable and clean couches to sit on, big TV and the bathroom was spotless, and I am a clean freak! You can tell the pride that the staff has in their store by the way they keeps it so nice.  The guys were all neatly dressed, even for having to do mechanical greasy work..shirts tucked in, hair neatly kept, and a smile on their face...what a breath of fresh air.  You knew "Bubba & Jethro" weren't working on your car...you were in the hands of professionals.  They explained everything to us in terms we could understand and for a woman that is very important.  I may be my dad's daughter, but I am no mechanic and most times I am taken advantage of at repair shops.  I never felt that way here. I understood the repairs and felt the pricing was very very fair.  The work was done by the next day...amazing!!!  Many times your car will just sit and maybe a week later they start on it...not these guys...right to work...loved it!  The icing on the cake was when my daughter got into her car to drive home, there was a Tuffy Frisbee & thank you card on the dash where they had all signed the card and thanked her for her business...WOW! She was so impressed and so was I...we also received a personal phone call the next day to just make sure we were satisfied with the work...who does this?? Tuffy Tire in Jonesville does...fantastic!  It is the attention to detail that keeps your customers coming back.  We did a survey a few years back to see if our advertising dollars were being put to good use. We asked our guest how they had heard about our Drag Racing Museum and 85% said "word of mouth".  We were amazed and of course adjusted our advertising budget likewise. This Tuffy location knows "word of mouth" and they can count on me to direct everyone I know or whomever ask me for a good repair and tire shop to send them to this Tuffy shop.  You need to really give this location some KUDOS for a job well done.  I will make the drive for any and all repairs...it is worth the gas!”

Donna G. (2013)

Dear Tuffy,
On Saturday, March 23rd, I had a flat tire; I was out of town and needed to find an auto repair center that could assist quickly as I was on my way to my brother's grand opening of Nations Park in Newberry, FL. My sister in LA recommended Tuffy Auto Service Center on Newberry Road, FL. Wow! What a pleasant surprise. The owner was wonderful!  He checked the tire, verified that it was in fact a flat, asked his assistant to pull the tire off, check it in water and again, confirm a flat.  I felt that they were truly trying to fix the RIGHT problem vs just what I thought I knew.  They had my car running within 45 minutes.  Their center was clean, accommodating, comfortable (it was pouring rain!) and made me and my mother who was with me feel that I was the only one there (trust me, the place was packed.)  I have recommended the Tuffy on Newberry Road to everyone I’ve come in contact with since my visit.  In these days of rare customer service, it seems important that you know Tuffy on Newberry Road is being represented by a team of great people.  Thank you.

Kimberlee M. (2013)

The people at Jonesville Tuffy have done a great job over the years servicing my Cadillac STS-V and Lincoln Mark LT. They've done tires, brakes, oil changes, alignments, etc. All of the work has been outstanding and they do it for a fraction of what dealerships charge. There are too many shops that over promise and under deliver, but Newberry Tuffy is the opposite. The work on my vehicles has always been done before promised, cost sometimes lower, and always great service!

Dax J. (2012)

JW, Mike and Crew at Jonesville Tuffy are the most trustworthy, reliable and friendly auto service center, providing outstanding customer service. We have been friends with JW and the Tuffy crew since 2005, and they have always treated us like family. They explain and show us what is needing to be serviced and it helps us to understand how our vehicles operate. We wouldn't trust anyone else with our vehicles.

Rebecca & Tracey T. (2012)

This is to highly compliment Mr. Mike Potteiger in his assistance to my needs on 21st this month. I was impressed with his courtesy, knowledge and speed in helping me in an unexpected car problem.

You are fortunate to have an employee of Mike Potteiger’s ability, as are your customers!

Nancy M. (2011)

I would like to sincerely thank you for your patience and diligence in helping me to correct the problem with the brakes in my Jeep Cherokee.

Everyone was extremely friendly and helpful and went above and beyond, which is so rare these days!

Thanks again for helping me make sure that my family and I feel safe in our vehicle.

Sonia & Family (2011)

The squeak is finally fixed in the Mitsubishi. We appreciate, very much, the continued service and care we receive from your entire team. We recommend you to everyone!  Thank you very much.

Terri H. (2010)

Thanks so much to you and your technician for the repairs to my ’93 Seville’s radiator & cooling system on Saturday, the 26th of April.

I was relieved to find your service center located not more than 5 minutes from my hotel when I pulled off I-75 with an overheating car. The diagnosis and repair were spot on. The car’s temperature stayed in the 192° - 196° range all of my trip to Peoria, IL (mother-in-law’s house) at a consistent speed of 80 mph.

I especially appreciated your call at 4 to check on the repairs. From 1 Tom Petty Fan to Another, Thanks so much for saving my trip.

Joem K. (2010)

I have been a customer for several years. I come back to JW and his team because I know I can trust their judgement and their work.

Eric B. (2010)

We always appreciate you and your ACE staff for your prompt and very Knowledgeable Service!

Thank You Again! (p.s. The car is running great!).

Dorothy & George L. (2010)

Just wanted to thank you guys. You have restored my faith in car maintenance shops. You all go beyond the mechanics and make it more of a personal service. That extra step places you above the others.

Thanks again and God bless.

L.Powell (2010)



 
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