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Venice Tuffy Tell a Friend Print
2371 S Tamiami Trail
Venice, FL 34293

Manager:    John Stauff
Telephone: 941-493-8887
Fax:              941-496-4385

Hours:
Mon - Fri:   7:30 - 6:00
Saturday:   7:30 - 4:00
Sunday:     Closed





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Services Available at This Location:
Exhaust
Brakes
Shocks / Struts
Lube / Oil / Filter
Air Conditioning
Alignment
Suspension
Batteries
Starting / Charging
Tires
Heating / Cooling
General Maintenance
Tune - Ups
Engine Diagnostics
Fleet Services Available
E-mail: venicetuffy@gmail.com
MV55096

2012 Customer Service Award

New Customer Testimonial Banner

Ever since my service contract with my Saturn Vue ran out, I have always been going to the Tuffy Auto of Cape Coral, on Del Prado Blvd.  I would even travel there if I happened to be out of town and needed something because I know them very well.  I am a very loyal customer and go every 3,000 miles.

Yesterday, I noticed a screw in my passenger front tire.  I called the owners at Cape Coral where I should go because I was a pretty far from home.  He had mentioned that I should try the Tuffy in Venice.

My initial contact was just like the Tuffy in Cape Coral – it was as if they already knew me.  The service manager had indicated that the tire only needed to be plugged and had communicated that it would only be a few minutes.  After ten minutes, the manager came into the waiting area to tell me that there would be no charge as the screw didn’t penetrate the tire very far.  He was pleasantly surprised. 

I know that people find it easy to write a letter of complaint when something goes wrong, but I make it a point to write if something goes right.  Tuffy of Venice has it right; they were honest, friendly, and I would recommend anyone to them. 

Thanks Tuffy
Reverend Arnold Z. (2010)



 
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