As a local resident in Winter Haven, I took my car to Tuffy to have 4 new tires installed. Not only with the owner of the store Sal greeting me at once, he went out of his way to assist me. The store did not have all the tires I needed in stock so he sent someone right away to get them. He also informed me that I required an alignment to save wear on my new tires.  The person doing the alignment explained everything he was doing and was more then friendly.  Being a business owned, I know customer service can make you or break you...I can not say enough about how I was treated and kept informed what was going on. Believe me when I tell you, I have had many tires installed in many shops in the area but they all have now lost my business.

I truly hope that this letter makes it to the Tuffy shop in Winter Haven Florida at 6906 Cypress Gardens Blvd.  To the Customer Service Dept at Tuffy ---- Sal and his staff need and "JOB WELL DONE".

Larry W. (2011)

I wanted to drop a note to say how satisfied I was with your pricing and service.  Being a traveler, I am always on the lookout for being overcharged when I’m on the road.  Your service was second to none.  I would recommend you to anyone that lives or is traveling through Winter Haven.  You went far beyond what was required and I truly appreciate that.

Thanks again for your outstanding service!
Chuck U. (2010)