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ASA Publishes Consumer Guidelines for Extended Service Plans

The Automotive Service Association (ASA) has announced a new and timely tool to help explain extended service plans to consumers. “Extended Service Plans (ESPs)/Extended Warranties – Consumers’ Guidelines to ESPs” is available for free to consumers at With research indicating that more motorists are keeping their cars longer and getting them serviced, as opposed to purchasing new vehicles, this document helps educate motorists about the different types of extended service plans and how to select the right one to meet their needs.

“Before making a decision on whether an extended service plan is right for your vehicle, consumers need to do their homework. ASA’s ‘Consumers’ Guidelines to ESPs’ is designed to help today’s motorists be proactive in their vehicle maintenance and coverage choices, and better understand their options,” said Robbie Addison, ASA’s Mechanical Division manager.

The association created this document under the guidance of ASA’s Mechanical Division Operations Committee and its Extended Service Plan Advisory Subcommittee. Designed to educate consumers who may be considering the purchase of an ESP for their vehicle, the brochure addresses such topics as finding the right coverage and repair facility, when to purchase an ESP, types of coverage available and how the claims process typically works. These topics, along with many other tips, are included in the free document.

A PDF version of the ESP guidelines is currently available on the home page of the ASA website (, and will continue to be accessible in the Automotive Tips section.

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