Tell Us What You Think!

We appreciate that you have taken the opportunity to contact us. We value your opinion; the information provided will be used as a tool towards our commitment to quality and customer service. Upon reviewing this information, you may be contacted by a Customer Service Representative.

Enter the 4 digit number from your survey card -or- if you do not have a card, select the Tuffy location from this list:

Email Address *
First / Last Name*
Street Address
Zip Code
Vehicle Make
Vehicle Model
Vehicle Year
Vehicle Mileage

Service(s) Performed?

  • Air Cond.
  • Alignment
  • Battery
  • Brakes
  • Cooling System
  • Exhaust
  • Oil Change
  • Scheduled Maintenance
  • Starting/Charging
  • Suspension
  • Tires
  • Tune Up
  • Other:

How Did We Do?

DNR=Did not Respond

1) Were you immediately acknowledged, and given an enthusiastic and friendly greeting?   Yes No DNR
2) Were you offered a preventative maintenance schedule for your vehicle?   Yes No DNR
3) Did an employee take you into the service bays and explain your car's condition? N/A Yes No DNR
4) Was the work order and cost reviewed with you? N/A Yes No DNR
5) Were you thanked for coming in?   Yes No DNR
6) Was your vehicle serviced to your satisfaction?   Yes No DNR
7) Will you recommend Tuffy to your friends and family?   Yes No DNR

How Did We Look?

1) Was the exterior of the building well-maintained? Yes No DNR
2) Was the waiting area clean and neat? Yes No DNR
3) Was the restroom clean? Yes No DNR
4) Did employees seem enthusiastic about their work? Yes No DNR

Additional Comments and Suggestions

Thank you for your input. Please click the submit button to submit your survey.