Aug 25, 2014
Rockford Area Franchisees Win Tuffy Dealer of the Year for Single Location
Becoming a role model of outstanding customer service and quality control in the automotive service industry? That’s a Tuffy!
Danette Maynard and Jim Heim, franchisees of the Loves Park, Illinois Tuffy Tire & Auto Service Center, have been Tuffy franchisees since 2010 and have set the bar high for all auto repair retail facilities offering outstanding service. Recently, Danette and Jim’s store in Loves Park received the Dealer of the Year Award for Single Store at Tuffy’s National Dealer Convention in Orlando, Florida given to only one Tuffy franchisee for excellence in customer service, quality control, product knowledge, and staff management. This isn’t the first award honoring Danette, Jim, and their staff.
“We treat each guest like we would our family,” states Danette Maynard. “Our relationships developed in our community have become the backbone of our business. It is such a great honor to be recognized for our achievements and commitment to our customers.”
“It is obvious that Danette, Jim, and their staff are aware of Tuffy’s Mission Statement, which is to provide the best automotive repair service in the industry through a continuous commitment to quality and customer service,” says Roger Hill, president and CEO of Tuffy Associates Corp.
For more information regarding the Loves Park Tuffy, please visit www.tuffyrockford.com. The Loves Park Tuffy is located at 6574 East Riverside Boulevard and is open from Monday – Friday 7:30 AM to 6:30 PM and Saturday 8:00 AM to 4:00 PM. Danette and Jim can be reached at he store by telephone at (815-639-1239).
Tuffy is one of the largest full-service automotive repair franchises in the country, specializing in brakes, alignments, oil changes, air conditioning, tires, heating and cooling systems, starting and charging systems, and general maintenance and repair. Headquartered in Toledo, Tuffy Associates Corp. operates and franchises over 200 Tuffy Tire & Auto Service Centers in Alabama, Florida, Illinois, Indiana, Iowa, Michigan, Nebraska, New Jersey, North Carolina, North Dakota, Ohio, South Carolina, South Dakota, Virginia, and Wisconsin.