Our Customers' Reviews
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Sirs, Service guy very attentive to my car, but the manager had left store without telling his workers. I wanted to get an estimate on replaces Shock and or struts. Pat, was not around to give that estimate. Hope he can improve his skills with his staff.
— Louis W., Omaha, NE
— Tuffy Millard
great shop, very professional, friendly work done in a timely matter
— Ken G., Omaha, NE
— Tuffy Millard
Had my oil changed and the gentleman explained to me the oil I needed for my car and why. He was very helpful and explained so I could unterstand. I was happy when I left and would recommend to everybody.
— B D., Ft myers, FL
— Tuffy Fort Myers (Colonial Blvd.)
From the first phone call to the last these guys were great. I was out of town when my engine light came on and was thinking I would have to limp my truck home to Georgia. The Tuffy crew had me in and out in the same day with the problem is solved. Amazing! It was great working with them.
— Troy C., Dallas, GA
— Tuffy Fort Myers (Colonial Blvd.)
Went in for brakes & John noted that they were under warranty and quickly got me taken care of. Always the best deal on synthetic oil change as well. Our go-to garage.
— Chris R., Batavia , IL
— Tuffy Batavia
I have been bringing my vehicles to John and Joe for over 20 years, I TRUST no one else with the safety, security and quality of service. The integrity from John and Joe, you don't find today.
— Peter H., Aurora, IL
— Tuffy Batavia
Doug greeted me when I walked in. Very friendly and professional. Parts were on site for my appt. Work was done in a timely manner.
— Brian C., Crystal Lake , IL
— Tuffy Lake in the Hills
Great service, they walk you through everything they checked on your car, they point out what services you should consider for future visits. In and out for my oil change in less than an hour.
— Al G., Lake In The Hills, IL
— Tuffy Lake in the Hills
Great job keeping us informed. Scheduling was easy and they were right on time.
— Mark D., HAMPSHIRE, IL
— Tuffy Lake in the Hills
Doug from the Lake in the Hills location was wonderful! He helped me out a great deal, and was able to save me a ton of money by suggesting something I hadnt considered. What a great place! And Doug makes it even better! Thank you!
— Austin H., Crystal Lake, IL
— Tuffy Lake in the Hills
Once again John and Joe and the crew exceeded my expectations. They did some major work, worked with my schedule and not only did it fast but did it right for an extremely reasonable price. Take this to the bank you can't do better than here for all your car needs.
— George T., Batavia, IL
— Tuffy Batavia
Another great experience at the Leona St Elyria Tuffy store. Jesse and his crew are the best, they are Very trustworthy , and professional. I highly recommend them for all of your car service needs.
— Sue K., Vermilion, OH
— Tuffy Elyria (Leona St.)
Tuffy is the BEST! They handled my Nissan repair issues in a fast, cost efficient, and responsible manner. Tuffy has all my service business in the future.
— Edward M., Avon Lake, OH
— Tuffy Elyria (Leona St.)
Absolutely excellent service from Harris! His customer service skills as well as product and service knowledge has made me a Tuffy customer for life.
— Jay S., Lake Mary , FL
— Tuffy Sanford
This was the first time I used Tuffy in Sanford and I was amazed how fast they got my car serviced The staff was very friendly and helpful I will definitely go back to get my car serviced
— Kevin J P., Deltona, FL
— Tuffy Sanford
Great place! Easy to make appts on line. Nice gentlemen working there and so friendly , was not intimidated at all!! Taking all of our cars there for service.
— Kelly K., Largo, FL
— Tuffy Lehigh Acres
Roberto and the crew at the Lehigh Acres location is extremely professional and they provide excellent customer service. The work is great and fast. I won't go anywhere else to have anyone repair my car but to Tuffy's.
— Tia P., Lehigh Acres, FL
— Tuffy Lehigh Acres
Great service. Great costumer advice. Professional work done in my car. Great price and the job was finished at the time was promised. I recommend this place for your car repair
— Orlando G., Lehigh Acres, FL
— Tuffy Lehigh Acres
Excellent team at Tuffys! Very quick with quote and getting me in do the work.
— Roxanne A., Moore Haven, FL
— Tuffy Lehigh Acres
Wonderful service, extremely clean facility and super friendly staff! Very quick service with very reasonable pricing!! I highly recommend!
— Karen T., Northville, MI
— Tuffy Northville
I used to go to the dealership for oil changes/basic maintenance. * NOT ANY LONGER* You cant beat the Experience, Customer Service, Reliability, Reasonable Pricing, and Overall Concern of your vehicle being on the road safely at Tuffy Auto - Casco Tom-(owner)and Doug- his right hand man are top drawer in CUSTOMER SERVICE and getting the job done correctly. Why would ANYONE go anywhere else!
— Millie C., Chesterfield , MI
— Tuffy Richmond
Great place to take your vehicle. Set appointment, got new wipers, 4 tires and an alignment. As a bonus which was really great is I was going to have to stay and wait, which would have been 7 hours and they were able to take me home and come back and pick me up when the car was done . Thanks again Tuffy for helping me out.
— KELLY L., Loves Park, IL
— Tuffy Rockford
The staff is super helpful. I kept adding things to my service order. Everything was done. Things I thought needed doing we checked out. They honestly didn't do things that were unnecessary at this time. Just one thing, a status call would have been awesome if it wasn't going to be finished at the projected time. I called in to check near the end of the day and may have preempted their call. But a courtesy call would be nice. I'd recommend Tuffy at anyone needing service. Honest and competitive.
— Fay D., Northville, MI
— Tuffy Northville
Winter Springs Tuffy location does great work and the Manager Jason is very honest and stands behind their work. We are forever customers!
— Dr. Daniel E., Casselberry , FL
— Tuffy Winter Springs
As usual, Jason and his team were great. All the work was done as I requested and completed professionally and at a truly good price. Tuffy has been my go to place for the past five years. I'll miss Tara!
— Jim M., Winter Springs, FL
— Tuffy Winter Springs
******JEEP PEOPLE***** This is a Great place to have your Jeep serviced! Owner and General Manager drive Jeeps! Loved knowing all the good and things needing soon! Wonderful service! Free coffee! Very knowledgeable staff! Thanks for taking great care of both of our cars!!!
— s j., Winter Park, FL
— Tuffy Winter Springs
It was a big job to take my whole dashboard out and replace the evaporator on my F-150 and the service I received was top notch! They let me take pictures during the process and were very informative about how they did the job. I couldnt believe they put everything back together and I couldnt tell that it was totally taken apart. I was very happy with the results!
— Jim R., Deltona, FL
— Tuffy Sanford
I had a nail in my tire which was showing low air low pressure and they fix it.
— Grace K., Sanford , FL
— Tuffy Sanford
Great place for all your automotive needs. Call ahead for an appointment. Worth all 5 stars given.
— Lawrence B., Charlotte, NC
— Tuffy East Charlotte
Joe Fazio is 1 of the most honest business men that I know. I have always trusted Joe to take care of my many vehicles over the years. I highly recommend Tuffy to anyone.
— Sharon F., Springfield, OH
— Tuffy Springfield (W. Columbia St.)
Very kind and thoughtful employees. Free water and wifi. Wonderful service as well! Will be coming back. :)
— Jason P., Sanford, FL
— Tuffy Sanford
Used this location twice now for puncture repair and oil change and have found the staff to be nothing but straight forward, clear and concise with their information and help. I cannot fault the service at all. No nonsense, just get the job done which is what I like.
— Susanne J., Sanford, FL
— Tuffy Sanford
I made an appointment online and they were ready to start as soon as I drove in. Professionally treated, professional work.
— Kenneth G., Northville, MI
— Tuffy Northville
Great service, Great mechanics and Great manager. I will be back.
— Jeremiah ., Toledo, OH
— Tuffy Toledo (Airport Hwy)
My daughter had an issue with her tire and Gary did an exceptional job from start to finish. Hes a Gem!!
— Sue N., Naples, FL
— Tuffy Naples
Very fair and reasonable in price. Top quality work and all the guys are very friendly. Have been going there for 3 years.
— Bruce S., NAPLES, FL
— Tuffy Naples
Excellent service ! They completed many services on my car, kept me updated on the status of my repairs and made me feel like a valued customer not a dealership number. I will definitely drive from out of town to have them work on my car.
— Kelly S., High Point, NC
— Tuffy East Charlotte
Great service for a fair price. Are willing to go the extra length in helping the customer.
— Das J., Novi, MI
— Tuffy Northville
This has been my auto center for at least 12 years. Steve manages a well trained staff! Steve is very helpful when it comes to not so knowledgeable people like myself to understand and be involved in the decision making process. My husband and I trust him impeccably! Won't go anywhere else.
— Susan M., Fort Myers, FL
— Tuffy South Fort Myers
First time at Tuffy of Bourbonnais. The staff was very efficient and professional. I was treated with respect and the waiting room was clean and inviting. I will definitely be a repeat customer.
— Carrie P., Manteno, IL
— Tuffy Bourbonnais
Got some work done, the guys at Tuffy did amazing job
— Zachery G., Columbus , OH
— Tuffy Grove City
I have been going to Tuffy for several years now and the service is outstanding. The manager, Michael is honest and is very intelligent. I know when my car needs fixed, it will be done right. I wish more places were like this. Trusting to do things right and not rip you off. Thanks Michael
— Mary H., GROVE CITY, OH
— Tuffy Grove City
I am nothing less than pleased with the service that Tom and his crew provided and would highly recommend their services to anyone. Also thanks to Tom for working with the warranty company to help Cover repairs. Top notch service and people!!!
— John N., Indian Trail, NC
— Tuffy East Charlotte
Once again, Brandon and his technicians came through! Alternator on my Toyota Highlander went bad on a Monday evening. I had the car towed there on Tuesday afternoon and by Thursday afternoon, it was finished! They even fixed my battery hold down brace and charged my dead battery. They went above and beyond! Thank you!
— Tony D., Columbus , OH
— Tuffy Lewis Center
Had a problem with my breaks. Put on a new ball bearing and brakes took me immediately caring company and the people that work there are wonderful! I will be a client to this for life
— RHONDA F., Naples, FL
— Tuffy Naples
Thank you very much for your time and the service you gave to my kid's car. (I called at 2 pm and asked if you could give him an oil change before you closed before 5:30. You said: drop it off; we can do that. You were done about 3:30. Others around you couldn't give me an appointment (understandably, given lateness of day) or told me I would have to wait in line, with no assurance that I could be tended to that afternoon). So, I'm very grateful for your help. Reasonable pricing. I'm new and permanent to Naples. You just won a happy customer for servicing our cars in the future.
— J E., Naples, FL
— Tuffy Naples
First time customer! I called for an appointment to have them diagnose and recommend a solution for my "old lady" vehicle. Carl helped me make the appointment. Keith greeted me when I arrived. From first contact to my visit today I can tell you without reservation--if you're looking for honesty, pride of workmanship, and the ultimate in customer service you're "home." Keith took the time to answer my questions and suggest recommended solutions. This is a Five Star * * * * * business. Highly recommended and since my other mechanic retired (new grandbabies!) Tuffy @ W. 5th Avenue is THE PLACE I'm going to take my car from here on out. Ladies and Gents if you want to do business with a company that values you as a customer--this Tuffy is [the] place to take all your vehicles. Thanks to Carl, Keith and the Tuffy Crew. Ya'll did an excellent job!
— GLORIA B., COLUMBUS, OH
— Tuffy Grandview
These guys really know their business!! Mechanics are very professional. I was in for oil change and brake work. The mechanic even test drove the vehicle before it was turned back over to me. Good job! I will definitely bring you more business.
— Mary Ann P., North Aurora, IL
— Tuffy Batavia
Great quality work. Trustworthy. I wouldnt go to anyone else.
— David J., Geneva , IL
— Tuffy Batavia
First time taking my vehicle there and I was very impressed. Excellent experience, very professional and respectful. Thank you again for the great work on my vehicle.
— Deicy G., Kankakee , IL
— Tuffy Bourbonnais
I am 75 years old and Ive had longtime experience with car service centers. This is by far the best. Most importantly, they are honest. They have great technicians. They communicate well. I highly recommend.
— Terry C., Lewis Center, OH
— Tuffy Lewis Center
The people at Tuffy have been caring for my familys vehicles for years. The work is done right the first time. The staff is friendly and courteous . Russ listens to your concerns and addresses them. He treats you like a good friend
— Kim B., Normal , IL
— Tuffy Bloomington
I always go to Tuffys in Millard. PAT and the crew there are always great.
— Debbie H., OMAHA, NE
— Tuffy Millard
First time visit and couldnt be happier with the service and staff, will make them my regular shop
— Ken G., Omaha , NE
— Tuffy Millard
I absolutely love this place!!! Was very happy with my recent visit. They gave me a loaner, aaaaand saved me lots of $$$.
— Mary B., Rockford , IL
— Tuffy Rockford
Went in with a bolt in my tire, super quick service, awesome employees, couldnt beat the price!! Highly recommended!
— Tammy A., Lorain, OH
— Tuffy Lorain
Tuffy treated really well (the mechanic Will). He was thorough in what needed to be done and gave me several options. The work was done in a reasonable time frame. Very professional and expert job.
— Chris E., Lorain, OH
— Tuffy Lorain
very quick/very professional - recommended Tuffy @ 14th & Broadway to my nephew that same day....
— paul g., SHEFFIELD VILLAGE, OH
— Tuffy Lorain
My air conditioner was not working so I went to the dealer. They wanted over three thousand dollars to repair it. My next stop was with Jason and Tara at Tuffy. They repaired the air conditioner for less than half the dealer wanted to charge. Tara and Jason are my Go-To people when I need car servicing or repair.
— Jim M., Winter Springs, FL
— Tuffy Winter Springs
Tuffy provided a fair estimate and gave us a quick turnaround. Totally satisfied and would recommend this location.
— Charlie C., Winter Springs , FL
— Tuffy Winter Springs
Jason, Tara and the staff at Tuffy were amazing. Jason helped me solve my Jeep's issues in an efficient, timely and cost-effective manner. He educated me on the issues and resolutions, and I am very appreciative of this, and I drove an hour to get here on a friend's recommendation. I will be returning for my Jeep's future needs. Excellent customer service and follow-up. They earned my business.
— Mike P., Daytona Beach, FL
— Tuffy Winter Springs
Tuffy Ocala provides great service, honors appointments first, and gives honest, professional and friendly service.
— Cory B., Ocala, FL
— Tuffy Ocala
Tuffy Ocala provides honest, professional and friendly service. I got stuck on the Florida turnpike, towed my truck to Tuffy and within a couple of hours was back on the road. I trust this shop to keep all of my vehicles on the road!
— Cory B., Ocala, FL
— Tuffy Ocala
THIS IS THE ONLY PLACE I COME TO FOR ALL MY CAR AND TRUCK SERVICE FOR OVER 22 YEARS ALWAYS IN AND OUT FAST AND THEY TREAT YOU LIKE FAMILY
— JOHN C., OCALA, FL
— Tuffy Ocala
Always friendly and professional. No surprises they give you an accurate estimate.
— Max D., Ocala, FL
— Tuffy Ocala
I been here in Ocala Fl over 20 years and Tuffy is the very best place to have your car be work on Fred and his family take good care of you It like I am one of the family I will not take my pickup any place else
— JOHN C., Ocala, FL
— Tuffy Ocala
Tuffys is Gahannas gem! Mike and crew are the best. They answer all of your questions and explain everything. They take care of your car as if it were their own. This is the best place to take your car! Thank you to everyone at Tuffys! Sandy
— Sandy M., Gahanna, OH
— Tuffy Gahanna
Great service Exceptional personal Last minute scramble @ 5:30 pm with my daughter calling with a flat tire. Was a pleasant surprise to find someone willing to stop what there doing to help a customer. We were in and out with a smile and a thanks for your business. Definitely would recommend these folks to handle my automotive needs again. Corporate name,with local small business feel !!!!!!
— Scott C., Albemarle , NC
— Tuffy East Charlotte
Great people, great service!!! The only place we take our vehicles.
— Casey A., Loves park, IL
— Tuffy Rockford
Al and Robin Are the best they help me out in two Crisis They are the best
— Linda Y., Loves Park, IL
— Tuffy Rockford
I just wanted to say thank you to the team. Was having issues with my 2015 Chevy traverse braking system. They went over it with a fine tooth comb and couldn't find anything wrong with it. Yeah try that somewhere else lol. I ended putting on new calipers ( my choice) because i just bought the vehicle 5 months ago used, i just felt it was necessary. Tell me another shop that is truthful like that. Price was reasonable. People complain about the price to fix their vehicles but owning a vehicle is a privilege not a right and yes they are expensive to maintain. Tuffy's tells you what the issue is and leave it up to you on what to fix. I've taken my past 3 vehicles to them and will continue too. Tyvm again.
— Scott P., Rockford, IL
— Tuffy Rockford
My recent trip to Tuffys was expeditious as always. Several months ago I brought my sons car into John and his team they diagnosed a suspected problem with his radiator but since they didnt need to fix anything, John didnt charge me anything for the diagnosis. I was quite surprised and that experience has added to making me a lifetime customer.
— Dennis D., Sugar Grove, IL
— Tuffy Batavia
Always great service and attention amazing workers and great prices
— Mary F., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
Ron and the team are just great. Very responsive and professional. I take both cars there and will continue to. Thanks
— Hank F., Westerville, OH
— Tuffy Westerville
Ron is the best, his team always goes above and beyond to take care of my family. I highly recommend tuffy rt 3 for all your car needs !!!!
— Shannon c., Westerville, OH
— Tuffy Westerville
I have been to other auto service shops in the area and not happy with service or price. Due to poor service from the other guy my car had more issues! Someone told me about Tuffy and their great experience. THEY DID NOT DISAPPOINT! Doug and Ken were OUTSTANDING they were so helpful in explaining my car issues and fixing the problem and I didnt have to take out a loan for payment! I will recommend them to anyone for great service and especially pricing! Again, thank you Doug
— Cindy L., Lake In The Hills , IL
— Tuffy Lake in the Hills
Had my appointment for an oil change, and was out on my car in less than 30 min. Way less time to wait than a car dealership. Recommend it for sure!
— Fernando L., LAKE IN THE HILLS, IL
— Tuffy Lake in the Hills
I've been bringing my 2003 Camry to Tuffy after my Toyota dealership told me my car needed thousands in repairs and I should consider trading it in. This was 2 years ago and it now has over 200,000 miles. I believe the folks at the LITH Tuffy are honest and I am very satisfied with their service.
— Barbara S., Lake In The Hil, IL
— Tuffy Lake in the Hills
Always courteous and professional. This time I lowered the rating simply because I feel the charge is excessive. $877 for a window motor doesn't seem appropriate. Maybe it is. I just don't get it. Bob
— Robert L., Lake in the Hills, IL
— Tuffy Lake in the Hills
Thank you Doug for the excellent service. Doug explained every detail to me before and after service . Thank you to the guys who Expedited the service fast , you guys Rock. I am so happy with the fast and efficient service. Tuffys in lake in the hills is the go to place for all your service and repair needs. I will never go anywhere else again. There customer service is Phenomenal. I was extremely happy with my final cost for services.
— Debra M., Lake in the hills, IL
— Tuffy Lake in the Hills
prompt friendly service fair pricing definitely will come back
— Thomas H., Naples, FL
— Tuffy Naples
Ive always taken my cars to Tuffy. Chasity and the staff are great !
— Tomas B., Charlotte , NC
— Tuffy Charlotte (Tryon Street)
The attention was very efficient, the work professional, the staff very kind, honest and friendly. Tuffy is our trusted workshop.
— Humberto M., Charlotte , NC
— Tuffy Charlotte (Tryon Street)
I received awesome service every time I have work done to this store thank you
— Chris N., Charlotte , NC
— Tuffy Charlotte (Tryon Street)
I had just moved to the area in July 2022. My tires were leaking air and I found out I needed new tires. Not only did I needed tires , but Tuffys did a complete check on my car and found out I had other problems with my car that needed to be repaired. They repaired everything that needed to be done and my 2002 vehicle and my car is running better than has in the last 2 years. The customer service was excellent and their mechanics are the best. I will be taking my vehicle to Tuffys as long as I live in the Charlotte area.
— Thomas L., Charlotte , NC
— Tuffy Charlotte (Rocky River)
Amazing customer service and they fixed my truck extremely fast!
— Luke G., Concord, NC
— Tuffy Charlotte (Rocky River)
I have a 77 Ford truck and they replaced my headers and reconnected by exhaust system. Not only did Ben and Amber do TOP tier work on my exhaust, they communicated clearly through the entire process and were able to complete all of that UNDER BUDGET! I was absolutely thrilled to work with them and they've earned my repeat business. I'll be back for not only my exhaust needs, but all my old truck work. Good people, great work, I can't recommend highly enough
— D V., Huntersville, NC
— Tuffy Huntersville
My appreciation to Mr. Ben Chatham; Mr. Mayfield and the Tuffy Team. Ben took extra time to explain the repairs and services needed for my vehicle to run at its highest capacity. Everyone was extremely professional. Done Right Period is totally correct. Thanks Again!
— Alfreida L., Charlotte , NC
— Tuffy Huntersville
He necesitdo 2 veces de Tuffy y la verdad es que ha sido un excelente servicio. La primera vez me alinearon las cuatro gomas excelente y lugo se da una pieza en el motor y tambien la repusieron. Cesar ha respondido a mis preguntas y me ha orientado y Al me recibio mi Carro y me sacaron el auto como nuevo. Gracias Tuffy.
— Ricardo C., SANFORD, FL
— Tuffy Sanford
My radiator was damaged and I was out getting something else checked on my vehicle. They told me that my radiator was damaged. So I called the first shop that I googled, and the man that answered the phone had such a pleasant way of answering the phone, that it kind of threw me off. He introduced himself as Mike, I told him what was going on with my vehicle and he told me to bring it in the next day. But he went a step further and offered to stay on the phone until I got home safely. Which I didn't let him and he told me to call him when I got home. I have never experienced such genuine kindness in customer service in my life. Thank you Mike for going beyond your customer service! I have even sent my daughter to him as well.
— JACQUELIN J., Grove City, OH
— Tuffy Grove City
Another car aptly repaired! We are thankful for the expertise that Tuffy mechanics provide to help keep our older cars in good working order. The Tuffy coupons are also very much appreciated. Mike always cheerfully answers all of our questions when we call.
— Kari Z., Grove City, OH
— Tuffy Grove City
Went in for oil change: tech found something I needed to address. They were able to fix same day. Very Professional as ALWAYS. Thanks
— Edward M., Columbus, OH
— Tuffy Lewis Center
This place did exceed my expectations! They were quickly able to have my car checked and diagnosed ! There really also very thorough ! If nothing needs repaired , they do not attempt to suggest sell any other services! Mike , the manager was welcoming , helpful, and me us feel at home! Staff were friendly and personable ! Ill be back! Thank you all!
— Tiffany M., New Albany , OH
— Tuffy Gahanna
My husband and I had to change tuffy due to a change in management, we have been thrilled with the service reliability and honesty from Gary and his entire team. Thank you from Cass and Susan Colangelo
— Susan C., Naples, FL
— Tuffy Naples
Well! Louis Mills here again, and once again the staff at Tuffy exceeded my expectations once again. Had to bring it in for a check engine light. My car is older so panic started to set in BUT once John and his team looked over my car and gave me the full run down on what was needed I knew I was in good hands. The location is amazing, everyone there is friendly and 100% honest and trustworthy. My car or any other car I may own down the road will only be brought to this location. Thanks for all the hard work you all do and will continue to do.
— Louis M., Sugar Grove, IL
— Tuffy Batavia
Had a problem with a leak. Took to multi auto shops & no one could fix! One visit to Tuffy's got it down!!! Happy me. Thanks to all who worked on her. Pat
— Pat D., West Chicago, IL
— Tuffy Batavia
Great service very efficient and really took care of me in a tight situation. Would definitely go back to again
— Bobby G., North Aurora , IL
— Tuffy Batavia
Fast professional service. Set appoint, arrived a little early, they started without delay. Quality work.
— Marty J., Bourbonnais, IL
— Tuffy Bourbonnais
Ive been a customer with John and Joe at Tuffy for 20 years. Just recently bought a new vehicle and took it in for first oil change,, but before this Ive had a few cars that had many miles and years on them and I could always trust John and Joe to have any of them working like they were brand new after the repairs. I could always trust not to be overcharged but have excellent repairs be done. Highly recommend these mechanics,,, treat you like family but serious about excellent service.
— Mary Kay S., St. Charles, IL
— Tuffy Batavia
Always attentive and far better than any other service team. Professional in every way. Highly recommend!!
— John H., Batavia, IL
— Tuffy Batavia
On short notice, John and his team readied my sons car so that it would be safe to drive back to his college campus. The work was done well and for a much better price than an estimate from the dealership. I highly recommend them!
— Kathleen G., Naperville, IL
— Tuffy Batavia
Ive taken all my vehicles to Tuffy for the last 10 years. They are always accommodating and quick turnaround. No games, they diagnose the problem, fix it, and stand behind their work. I recommend this location to anyone who appreciates quality work with honest and fair treatment.
— Keith A., Batavia, IL
— Tuffy Batavia
My experience with the staff was great and very informative and work the work that was done was spot on so I would recommend Tuffy to anyone looking for professional and courteous service
— Warren B., Sanford, FL
— Tuffy Sanford
This was my first time to visit Tuffy. Mr. Ali Akber, the Manager and his Teammates preformed an excellent service on my vehicle Hyundai Sonata. I was very impressed and decided to continue visiting Tuffy workshop for all my future needs to service on my vehicle. Excellent services and would highly recommend to visit Tuffy.
— EBRAHIM J., Sanford, FL
— Tuffy Sanford
Always a great experience at Tuffy and staff is super friendly. Honest and upfront even if they cant help you with an issue. Highly recommend!
— Damon B., Oviedo, FL
— Tuffy Winter Springs
Gene, Jason and the team at my local Tuffy Tires have been working on all seven of my vehicles for a few years. They have always been honest and never try to sell you something you dont need. They have also stood behind their work if I have had an additional issue - which only happened one time (was the part not the repair service). I am about to have them work on my 1963 Corvette - thats trust!
— John D., Oviedo, FL
— Tuffy Winter Springs
Stopped in to have tires checked. Excellent and fast service
— Gina B., Saint Louis, MO
— Tuffy Naples
I had a nearly flat tire, and so I took it to Tuffys. They were really busy, but took the time to work me in while I waited. I had a fixed flat within 20 minutes, and they showed me the screw I had run over. Ive got some other work to be done, and I will call Tuffys instead of the dealership!
— Perry B., Fargo, ND
— Tuffy Fargo
Rob and his crew are very polite, professional and knowledgeable. They keep you informed of work to be done and on time. I would recommend them.
— Naomi ., , SC
— Tuffy Fort Mill
I was very impressed with the crew at Tuffy. I've been looking for a diesel mechanic since I arrived in Fort Mill 3 1/2 years ago, and I finally found a very good one. From here on out, no one except Tuffy is going to touch that truck! Thanks guys.
— Martin S., Fort Mill, SC
— Tuffy Fort Mill
Always tells us what we need and if we dont need it. I appreciate their honesty and good work. Always tells us the cost before they proceed. Very nice staff of professionals.
— Sharon C., Columbus , OH
— Tuffy Columbus (West Broad)
I may not live in Columbus no more but my car shop is Ill never trust no one with Red except Tuffy on West Broad St Neal and Don and mechanics are awesome I pick Red up after not having her almost a week the ride home back to Ashland Ohio was very smoothed.
— Jamie E., Ashland , OH
— Tuffy Columbus (West Broad)
— Jack B., Ocala, FL
— Tuffy Ocala
I have had nothing but positive experiences at this location! Jason was absolutely wonderful and was able to fit me in for a last minute oil change and had me all set to go within an hour. I have often felt pressured at various auto businesses to purchase extra services or products that I didnt really need and it made getting routine maintenance a very stressful event, but I have never had that experience at Tuffy. Thank you so much! You guys are great!
— Alexandra M., Winter Park, FL
— Tuffy Winter Springs
Rob was awesome as always helping me on my truck. He did diagnose and fixed a few things for me. Him and the crew came through as always and got my truck back up and running!
— Brayden B., Fort mill, SC
— Tuffy Fort Mill
I have been bringing my cars to Tuffys for some time. Ive never had an issue with getting anything done. Rob and his crew are thorough and professional. They are honest regarding what needs to be repaired and what does not. It is the only I take my 4Runner!
— Clayton S., Indian Land, SC
— Tuffy Fort Mill
Rob and his staff are top notch. Honest, efficient and professional. It is a pleasure doing business with this group.
— Ed R., Fort Mill, SC
— Tuffy Fort Mill
They were quick, helpful and honest when asking for them to check my system. Will be taking my car there for everything.
— Matt L., Indian land, SC
— Tuffy Fort Mill
2014 Chevy Cruze 1.8L (from hell) with 113,000 miles had NEVER been in time since brand brew...multiple codes, rattling at start up, locked at 23.4 mpg...NOBODY, and I mean NOBODY fixed any of it until AL at Tuffy's dug into it and undid the damage 251 Auto did to it buy removing the rubber gasket and using grey RTV sealant on the valve cover...which liquefied and clogged all the timing passageways. Took three total times (not their fault) but this this is FINALLY fixed! Thing runs like brand new, no more rattle or codes....and done RIGHT! Also, everybody was so polite and personable...Will definitely be in for anything else in the future. Thanks, Tuffy!
— Josh R., Roscoe, IL
— Tuffy Rockford
I called straight from work and spoke with Jason. I had a slow leak in my tire and i was told to come right over. I waited only 15 min or less and that was it! They were so fast and super nice. Best service ive had!
— Imani N., Lehigh Acres, FL
— Tuffy Fort Myers (Colonial Blvd.)
I came in with a slow leak and left within 15 min or less with my tire good as new. Super great service with amazingly kind people. They took care of me right away! Couldnt be happier!!!
— Imani N., Lehigh Acres, FL
— Tuffy Fort Myers (Colonial Blvd.)
First time going here I needed a new set of brakes (rotors & brake pads) & they were quick to inspect my car & also fix it within 1-2 hours. Highly recommend this shop to anyone !!
— Iliana B., Fort Myers, FL
— Tuffy Fort Myers (Colonial Blvd.)
Came in for oil change and tire rotation, they did it fast. The reception area is clean and the people friendly.
— Phil L., Ft myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
When we moved to Florida we lost our trusted 'neighborhood' family run garage. We have been searching for a service center we could trust since 2014. We found one with the owners/staff at Tuffy's on Daniels Parkway. They fixed my AC at a good price, with a great result, and professional handling. This is our go-to car service center. Thanks Carlos, Xavier and crew !
— James P., Fort Myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
The crew at Tuffy's auto center are the best. Taken my car there since it was new. Always go back for service because they do professional work.
— JoAnn C., , SC
— Tuffy Fort Mill
I moved here a year ago and a coworker recommended this place. I'm happy to say I've found my "go to" spot for my auto needs. They were honest, friendly, prompt and most important quality work!
— Debbie H., , SC
— Tuffy Fort Mill
John and his team are wonderful to work with. Great and fast service!!!! I won't go anywhere else!
— Matt P., N. Aurora, IL
— Tuffy Batavia
We have been bringing our vehicles to John and Joe in Batavia for 21 yrs!! The service is very good and the prices are very reasonable. The store is clean, comfortable and friendly! The fact that theyve been in business over 20 years is testament to the fact that Tuffy is quality all around
— Ellen N., Batavia, IL
— Tuffy Batavia
I have only been going to Tuffys for the past few months. John has been honest and upfront with any work to be done or needed. Id highly recommend using Tuffys!! I see myself being a long time customer here.
— David S., Batavia, IL
— Tuffy Batavia
These guys are the best they get you in right away they do a good job and they back up what they do if you have a car problem that nobody else can figure out you go see Joe. he will figure it out hes the man
— Mike H., North aurora, IL
— Tuffy Batavia
These guys are the best always there anytime I need them. They truly are a good hard working and honest crew. Never feel taken advantage of and that means alot to me. I will always take my cars to them!
— Rhonda L., North Aurora, IL
— Tuffy Batavia
It was my first time visiting Tuffys shop and the service was great. I was greeted by John in a matter of seconds. My car drives well. I will go back and tell others about Tuffy in the Batavia. Thank you all who contributed to make it happen.
— Carol W., Montgomery , IL
— Tuffy Batavia
We have taken both our vehicles here at Tuffy for years & will continue to do so. Everyone has always been helpful & courtesy & the most important thing for me is honesty & trust. I never have to worry about that here, I always left feeling I was given an honest assessment & at the fair market price. I know this because my latest visit, in which I dropped off with no warning because I had a hard time putting the gear in Drive, was attended to the next day & on a Saturday. I received a call from them with the news that I could pick up my truck & would be no charge! All it needed was a nut needed to be tightened. Through my 15 or so years here, we have had circumstances like this at least a half a dozen times. They also will tell you what needs to be done now & what can wait if you choose to. The management & crew they have now are the best!!
— Richard K., Bloomington, IL
— Tuffy Bloomington
Boy did my car give Tuffy and me a run for our money. Tuffy worked hard on my car and for me to try and take care of the matter. In the end, my car won. But we brainstormed and came up with a perfect work around. The employees we're always very accommodating and friendly when I was in.
— Teri L., Bloomington, IL
— Tuffy Bloomington
I always have a great experience at Tuffy. These are my car people and have been for over 20 years. I don't any where else. They have my back in a crazy world.
— Fred W., Bloomington, IL
— Tuffy Bloomington
My fiances truck broke down on the highway and we had it towed to tuffys. They got it in as quick as they could even while being busy. Couldn't find out wat it was with the diagnostic and didn't charge us at all . When my fiance thought he had figures it out after that we took it back there and it did come back with something , tuffys still wouldn't charge us cause it would have cost alot. The staff was awesome and very friendly and honest. I would recommend to everyone.
— Shelley G., Huntsville, AR
— Tuffy Bloomington
The staff at Tuffy are extremely friendly and accommodating. They explain every aspect of the service needed for you vehicle. Tara is wonderful at communicating with customers.
— Jacquie S., Casselberry, FL
— Tuffy Winter Springs
Staff there at the location are great and Mr Hunt gave detailed service about what was needed to repair my car. I like the idea this business doesn't try to "take your money" . They are here to give direct help!
— Melissa C., Charlotte , NC
— Tuffy Fort Mill
Needed a Alignment, was able to work me in and got the job done. Told what it would cost upfront. I am a satisfied customer
— LeRoy C., Helena, AL
— Tuffy Pelham
Very nice and a great price for the service I had done. Nice
— Dianah P., alabaster, AL
— Tuffy Pelham
Came in for a brake assessment and the team provided efficient service with quality recommendations. Will bring my cars back for service.
— Paul G., Indianland , SC
— Tuffy Fort Mill
Great experience. If I lived here it would be my only shop. Thanks guys for the fast and effective service.
— Stacy B., Jacksonville, FL
— Tuffy Sanford
I love the new management. Upfront prices and very kind. Would highly recommend. I will never go anywhere else.
— Dave K., Sanford, FL
— Tuffy Sanford
My first time at Tuffy was a pleasant one. Mr Ali Akber Mulla and team provided excellent service. Thank You.
— Rizwan J., Sanford, FL
— Tuffy Sanford
My first time at Tuffy was a pleasant one. Mr Ali Akber Mulla and team provided excellent service.
— Rizwan J., Sanford, FL
— Tuffy Sanford
Awesome experience! Work was done professionally and fast. Excellent customer service. I definitely be back for more service.
— Carlos C., Sanford , FL
— Tuffy Sanford
Great job, and done quickly. Also enjoyed speaking to Ali while I was there. Had an oil change and tire rotation for $70 which was cheaper than any other place I had checked (full synthetic). Would def recommend bringing your vehicle here for service.
— William W., Sanford, FL
— Tuffy Sanford
Called at the last minute on Friday and they were able to get me in the next day. Went in for an oil change. Reasonable prices and explained everything thoroughly. Even showed me the dirty filters before asking if I wanted them replaced. Didnt try to upsale me on repairs that could wait until another time. I will definitely go back.
— Mary S., Lake Mary, FL
— Tuffy Sanford
I came in to get my air condition fixed and the man I spoke to was so courteous and kind. My car runs perfectly now and Im very happy every visit. I will not go anywhere else
— Jeremy B., Sanford, FL
— Tuffy Sanford
My family and I broke down on the way home from Disney. Ali and his crew at Tullys took amazing care of us. The repair was quick and at a great price. I highly recommend this business Danny J North Carolina
— Daniel J., Pittsboro , NC
— Tuffy Sanford
The manager Rob always takes good care of me. The techs are great too.
— Jeff A., Fort Mill, SC
— Tuffy Fort Mill
Tuffy provides excellent service at a fair price! We have been going there for almost 4 years and trust them with our cars completely!
— Sandra G., Lancaster , SC
— Tuffy Fort Mill
A little pricey when I had brake wheel cylinder installed, (I provided the part) and never got my old brake cylinder back like I had asked for.?? Then my PS belt was loose, and they broke the bolt off when tightening, and blamed it on wrong bolt installed. Now I have to get broken bolt out OR have them keep my car for a whole day, so they can get another sizeable amount of $$ out of me. I am retired and do not have access to unlimited funds they think I have. I guess I have to fix it myself or go without PS.
— Donald W., Appleton, WI
— Tuffy Appleton
First time coming here for a service for my Subaru Crosstrek, and Tuffy exceeded my expectations. Always a little nerve-racking going to somewhere new, but they made me feel quite comfortable. They provided an incredible and a personable customer service experience. Will definitely be coming back and would highly recommend, A+!
— Tyson E., Appleton , WI
— Tuffy Appleton
I have had nothing but good experiences with Tuffys. We have taken them multiple cars on multiple occasions and one time they troubleshot an issue with a leaking radiator and didnt even charge us. We were quite shocked.
— Dennis D., Sugar Grove, IL
— Tuffy Batavia
My boyfriend and I have been going to this Tuffy for years and we literally cannot say enough positive things about them! John (the manager) goes above and beyond. I never once felt like I was being price gouged. The mechanics do fabulous work. We only wish our own families lived closer so we could send them more business. HIGHLY recommend this garage for all car needs.
— Jennifer L., North Aurora, IL
— Tuffy Batavia
As always John and Joe did a fantastic job- prompt service and friendly professional quality service. Honest place to have your car serviced.
— Ric O., Warrenville, IL
— Tuffy Batavia
I love going to Tuffy. They always take care of me . The manager, she is great always willing to help me. Thank you very much.
— Mohamed H., Wintel2007@aol.com, FL
— Tuffy Winter Springs
Third time visiting Tuffy. Service completed in 30 minutes. Will definitely keep coming to you guys.
— Brenda S., Rockton, IL
— Tuffy Rockford
Gary at the Tuffy Tire & Auto Service in Naples, Florida was so helpful and nice. I had a nail in my new tires and they took it for me for free. Luckly, the nail did not ruin my new tire. What a great place and such nice people to work with. Gary, thank you for your kindness and help with my tire.
— Annette N. B., Naples, FL
— Tuffy Naples
I cant tell you what it means to have an honest mechanic, I had a different problem with my car. I got right in got everything fixed and couldnt be happier. After years of getting poor service and over priced repairs at other shops, Im thrilled that I have a place to go. Thank you Tuffys
— Barbara H., Batavia, IL
— Tuffy Batavia
FIVE STAR SERVICE without the five hundred dollar service bill at the end. Reasonable pricing, fast work, SUV was as clean as it was when we drove in. Professional staff did everything they said they would do. FIRST CLASS OPERATION.
— DAVE T., Naples, FL
— Tuffy Naples
This was my first visit to the new Batavia service center. The place was immaculate and I was in and out quickly for my oil change. As my mileage eventually gets past 50K I will be getting more service at Tuffys as they do quality work, are dependable and will be more economical than the dealer service.
— Peter J., Geneva, IL
— Tuffy Batavia
Helpful and accommodating when I came in unexpectedly. They even stayed past closing to let me get my car, although i felt bad about that! Reasonably priced and all- around fair deal!
— Nina ., Batavia, IL
— Tuffy Batavia
My truck was leaking fluid, I took it to batavia tuffys where they diagnosed the issue and fixed it while I waited. And I know that its difficult to do on an 18 year old vehicle but they did. Top notch service and staff. The only ones I let work on my truck! Again thanks for your time and attention to detail.
— Robert S., Batavia, IL
— Tuffy Batavia
I needed a custom part added to my steering so that the car would not oversteer. Joe know exactly how to install it. The car steers like it's a new vehicle. Thanks! I have a mechanical backround...John and Joe are excellent mechanics...the Best!
— Al P., Batavia, IL
— Tuffy Batavia
The Owner" John ", was extremely courteous, knowledgeable, in completing the front and rear alignments, on my 2004 Honda CRV, after it was in an accident. I highly recommend this business to everyone, for exceptional service.
— CHRISTINE ., Aurora, IL
— Tuffy Batavia
Tuffy of Batavia was reccomended to be clean, reasonably priced so I drove there and yes they did the work the same day at a much lower price with no hassles John asked me what I needed done and they got it done just like he said. No high balling or excuses. I highly reccomend .TUFFY OF BATAVIA for good and honest service on your vehicles. 5 STAR RATING.
— Beverly H., Elburn, IL
— Tuffy Batavia
Oh thank god I found an honest mechanic. Ive never had such good service. I put my car completely in the hands of John Piaskowy and all the mechanics at Tuffys. Thank you so much John your shop is the best. I wont go anywhere else.
— Barbara H., Batavia, IL
— Tuffy Batavia
Batavia location is very professional and knowledgeable! Great clean facility and just top notch service! Highly recommend Tuffy in Batavia!
— Mark A., Saint Charles , IL
— Tuffy Batavia
I won't take my car anywhere else. I brought my Sonata in for an A/C repair and while I only needed a new cable, the dealership wanted to charge for the entire wiring harness and said that the cable was not sold separately. John didn't believe that was the case and spent days calling distributors to find just the part I needed. His above and beyond effort saved me close to $1500. Thanks to John and his great team for their honest and thorough work!
— Mike K., Batavia, IL
— Tuffy Batavia
Great service from great people. They got my tire replaced at a great rate
— Joseph A., Indian Land, SC
— Tuffy Fort Mill
I can not say enough about the kindness, honesty and professionalism that Rob extended towards me today. I took my jeep in fearing the worst case scenario, after my jeep kept losing power and the ability to start. He assured me that the diagnostic would help to determine what I was facing. I was sure I was going to have to have my alternator replaced. He, and Scott(Randy) were transparent in the methods used, and the results of the test. I needed a new battery, as the voltage wasnt holding, and the battery I had just replaced in January, due to being defective, was again a defective battery. They offered their Interstate brand, but fully understood that this battery was under warranty, and offered facilitating the exchange by taking their time to coordinate and provide this information to Advance Auto. I know I may have issues in the future, as my jeep is a 2003, but I also know I can trust that Rob, Scott and the Tuffy team in Indian Land will not try to sell me services that are not needed just to raise their profits. They took the time and effort to make me feel at ease with their company and the ethical way they do business. I will be back, and I appreciate them immensely! Thank you for the most positive experience this morning, and being patient enough to listen to my concerns, and then go above and beyond to help me. This service made me feel like I was their top priority! Hedwig Stevens
— Hedwig S., Charlotte, NC
— Tuffy Fort Mill
Absolutely awesome experience! Work was done professionally and fast. Will definitely be back for more service.
— Milton G., Deltona, FL
— Tuffy Sanford
My experience is always great here! This time I was even more impressed Micheal Kyle is awesome!
— Kayla M., Fargo, ND
— Tuffy Fargo
Great service. My splash guard fell off They fixed it pronto. Thank you.!!!
— Doug ., , FL
— Tuffy Naples
Replaced 4 shocks & front suspension piece. Work was excellent and the price was very reasonable. The car rides like new and I'm very pleased with the work done by the Tuffy mechanics.
— Harvey N., Dexter, MI
— Tuffy Ypsilanti
Theyre very helpful, explain everything, and professional. Theyre happy to work around your budget if needed, explaining what can be put off, and what you shouldnt put off, always very friendly and polite. Decent waiting area.
— Lauren M., Ypsilanti, MI
— Tuffy Ypsilanti
I would never go anywhere else. The service is great and the specials beat everyone!
— Matthew G., Dexter, MI
— Tuffy Ypsilanti
Jeremy and Joe great experience. Honest efficient pleasant, quick personable.
— Karin S., Northville, MI
— Tuffy Ypsilanti
I have been very impressed by the service Ive received at Tuffy! Herb is great and I really appreciate how much help Ive received.
— Hailey W., Ann Arbor, MI
— Tuffy Ypsilanti
Always amazing service at this location. Even though I don't live super close to this location anymore I still prefer to go here. Always top knotch service every time.
— Katie R., Carter, MI
— Tuffy Wyoming
I am very satisfied with the service I received. I am going to continue to take my car here.Mike was very helpful and he will work with you. I like that.
— Kathleen M., Wyoming, MI
— Tuffy Wyoming
Courteous, Efficient and Fair, not much they can't do, an auto shop worth checking out.
— Terry Myers L., Wyoming, MI
— Tuffy Wyoming
Best experience bringing my car to a shop yet! I Will refer them any chance I get!
— Christina H., Grand Rapids, MI
— Tuffy Wyoming
Ran into some car trouble and come here due to it being so close to home. I can't say enough positive things about this place and the staff. First time I didn't leave feeling screwed over. This will be my new go to. Steve was honest, friendly, knowledgeable and overall pretty great!!
— Amy D., Wyoming, MI
— Tuffy Wyoming
Very fast, friendly, extraordinary helpful, knowledgeable, and convenient. Thank u guys for a simple fix.
— Lindy S., Wyoming, MI
— Tuffy Wyoming
Very fair prices for excellent work. Have recommended them to multiple people. Definitely a mechanic you can trust.
— Jason T., Wyoming, MI
— Tuffy Wyoming
They always give me great service and are the best advocate for me and my vehicles. Their staff always goes above and beyond my expectations. Recently they diagnosed several mystery problems which led to my having other work redone by the car dealership under warranty saving me big $$.
— Jeffrey D., Wyoming, MI
— Tuffy Wyoming
I called about a certain problem to my jeep and they took me in right away. It was a clamp the broke and they fixed it right away. I have taken my car in many times and always got excellent service people there are awesome ....thank you TUFFY..another satisfied customer
— Christina R., Wyoming, MI
— Tuffy Wyoming
Fast service. Oil change and tire rotation. In and out in 30 minutes.
— Bob M., Winter Springs, FL
— Tuffy Winter Springs
Took my truck in for a front-end Allinment Tuffy did a great job staff was friendly Thank-you Tuffy
— Christopher H., , FL
— Tuffy Winter Springs
Amaze by how fast they were able to service my car, the customer service and the easiness of the process!
— Jessica M., Winter Springs, FL
— Tuffy Winter Springs
Came in for an oil change. Also brake lights stopped working. Saturday is always busy but I got out with everything fixed in 1 hour. Awesome job. Tuffy is now my go to for vehicle maintenance.
— Tim W., Casselberry, FL
— Tuffy Winter Springs
Employees are always friendly. Service was completed quickly. Best service in town!!!
— Ray W., Winter Springs , FL
— Tuffy Winter Springs
Called in the evening, got an appointment early next day, a diagnostic in the morning, by noon the part was replaced and the car was ready. All throughout the process, they have been very open and helpful. Can't ask for better service, highly recommended.
— Liviu V., CASSELBERRY, FL
— Tuffy Winter Springs
Best and friendliest service from all of the staff along with great prices! I recently Went to get new tires on my daughters vehicle at Tuffys. Everyone there was super friendly and efficient. I will continue to be a loyal customer because theyre the best!
— Gail S., Winter Park, FL
— Tuffy Winter Springs
Had my oil changed at the Tuffy on red bug Road in Winter Springs Florida. Was immediately impressed with the customer service over the phone making the appointment and equally as impressed with the customer service when I came in. Tuffy will be my new go to. Thank you so much
— Valerie W., Oviedo , FL
— Tuffy Winter Springs
First time there. It was a great experience. Pricing is compatible to everywhere I have gone. And timing was excellent.
— Jose M., WINTER SPRINGS, FL
— Tuffy Winter Springs
The service was good they got me in and out. The location is good. The waiting area is also comfortable. Will be going back.
— Michael C., Oviedo, FL
— Tuffy Winter Springs
Great customer service. I recommend them and Joey Is the best with fixing your car needs! I will be back!
— Tabasha F., Orlando, FL
— Tuffy Winter Springs
Very helpful and always trying to make my time there quick. Always kind people
— Cristina M., Winter Park, FL
— Tuffy Winter Springs
Great customer service, fast service, impeccable work really reliable!
— Richard S., CASSELBERRY, FL
— Tuffy Winter Springs
Stopped by the Winter Springs location to make a query on repair to my vehicle. Work was completed satisfactory in very very short time. Thanks Tara and Bill
— Paul B., Winter Springs, FL
— Tuffy Winter Springs
Excellent service and fair price for the repair that was done. We will definitely be back and will recommend them to everyone.
— John G., Winter Springs , FL
— Tuffy Winter Springs
Service is first class, all the staff is so caring. I have been satisfied with every work order completed by this Tuffy! Thanks to everyone there!!
— Sheila B., Longwood , FL
— Tuffy Winter Springs
Jason, Tara, and the entire crew have been professional, caring, and compassionate as they have helped keep our Equinox in good working order. Without reservation, I highly recommend this group of people at the Winter Springs store for your car care needs.
— Tom S., Titusville, FL
— Tuffy Winter Springs
Fast work, good work, courteous employees made this easy for me :)
— Wyatt H., Winter Springs, FL
— Tuffy Winter Springs
I just love it here!!! Best group of people you can trust to take excellent care of your vehicle as well as great customer service!!!! #ShoutOutToGeneAndJason ps) live working with Tara 8-)
— Holly G., Winter Springs, FL
— Tuffy Winter Springs
Tara and Jason at Tuffy Winter Springs provided friendly and professional service. I brought in my 2014 Chevy Cruze with the engine light on and their diagnostics showed oil leakage requiring new valve cover. They completed the repair the same day. I picked up my car, but the engine light later went back on. I returned to the shop for further diagnostics, which now showed a coolant system problem requiring a new thermostat housing. They replaced it same day at their expense for the inconvenience of having not diagnosed it the first time around. That is old school customer service that you do not find very often these days. I highly recommend Tuffy Winter Springs for any auto repair.
— Steven Z., Oviedo, FL
— Tuffy Winter Springs
I can't say enough about Rob and Alaina at the whitehall Tuffy!! My family and friends have been customers for years and they never hassle you for unneeded repairs. They are more than fair on their prices and customer service is beyond compare!! Would tell any of my friends to take their cars there!!
— Kerri M., Whitehall, OH
— Tuffy Whitehall
MY VERY FIRST TIME AND THE PEOPLE WERE VERY NICE AND WERENT LOOKING TO RIP YOU OFF, PRICES ARE GREAT AND AFFORDABLE.
— ALICIA D., COLUMBUS, OH
— Tuffy Whitehall
Rob and Alaina are like family to us. We won't take our cars anywhere else for service. The repair team is highly qualified to handle any and all problems. Tuffy Whitehall stands behind a pledge of customer satisfaction, quality service, and integrity.
— Lori A., Columbus, OH
— Tuffy Whitehall
Quality service, fair pricing and honesty is why I have used Whitehall Tuffy for 13 years. Owner/mechanic Rob is a blessing for those of us that aren't mechanically inclined.
— James C., Columbus, OH
— Tuffy Whitehall
This team is AMAZING!! They only fix what's needed, they don't sell you anything you don't need. Rob n Alaina are great at what they do. They've saved me a ton of money and schedule you quickly too.
— Erica W., Columbus, OH
— Tuffy Whitehall
I trust Whitehall Tuffy to repair my car. As a mature senior citizen driving the last car I will own, I am confident that I'm not sold anything this car doesn't need. For any reason I'm not satisfied, the owner always makes it right. I am charged fairly for all services. I have no complaints...all praise for Whitehall Tuffy.
— Lori A., Columbus, OH
— Tuffy Whitehall
I drove all the way from Ashland, Kentucky to have my truck serviced by Robert Miller and his team. I received excellent service at an excellent price. My truck hasn't run this nice in a long time. THANKS TUFFY. THANKS ROB AND ALAINA. ILL DEFINITELY BE BACK!
— Matthew B., Coal Grove, OH
— Tuffy Whitehall
Above and Beyond! Top notch location with friendly, honest and professional staff. Whether its a simple oil change or services more involved with the mechanics and parts of your vehicle, I highly recommend the Whitehall Tuffy store. I was sure I was going to need major work on my suspension but was pleased to learn I just needed new sway bars to correct the problem. Thank you!
— C D., Reynoldsburg, OH
— Tuffy Whitehall
I highly recommend this Tuffy location! Friendly, honest and professional staff. I thought I was going to need major work on my suspension to correct the issues and was super happy to learn I just needed new sway bars installed. Whether its a oil change or major work on components of your vehicle, you will be happy with the service you receive from Rob and Alaina.
— C D., Reynoldsburg, OH
— Tuffy Whitehall
Honest. Efficient. Warm. Friendly. Caring. I'm a customer for life.
— Kim A., Columbus, OH
— Tuffy Whitehall
I have had my cars repaired by Tuffy in Whitehall for over 10 years. They have always treated fairly and with respect.. The mechanics know how to assess and fix the problem. I have highly recommended them to others and would not take my car anywhere else.
— Marcia S., Columbus, OH
— Tuffy Whitehall
No matter the reason that I take our vehicles to Tuffy Whitehall, an honest diagnosis is given with a quote. Rob will also tell you what is needed immediately and what can wait, if anything. Quality service is always performed. I highly recommend Whitehall Tuffy to everyone.
— Kim R., Reynoldsburg, OH
— Tuffy Whitehall
My wife and I have used the Tuffy Whitehall location for MANY years and they have always gone above and beyond our expectations. Great Job!
— Bob T., Whitehall, OH
— Tuffy Whitehall
Had to have the suspension worked on on my truck and they were able to work us in and get it fixed in one day at a reasonable cost! Not the 1st time we've used them and definitely won't be the last! We've never had to wait more then 1-2 days to get our vehicle back!
— April K., whitehall, OH
— Tuffy Whitehall
Always takes good care of me wouldnt go anywhere else
— Jonathan C., Whitehall, OH
— Tuffy Whitehall
They have been my family's maintenance go to shop for over 15 years. It doesn't matter what it is, they fix it right the first time and are always honest and trustworthy. Always the best service, ALWAYS!!
— Scott B., Sunbury, OH
— Tuffy Westerville
We have brought every car we have owned over the last 12 years to Westerville Tuffy and have never, and I mean never, been disappointed with their work and customer service. I would not trust anybody else to work on our cars. They are amazing!!
— Christina R., Delaware, OH
— Tuffy Westerville
Terrific service as usual! Wouldnt consider taking our vehicles anywhere else!
— Tom S., Westerville , OH
— Tuffy Westerville
Tuffy Westerville provides excellent service with both the service on my vehicles and their communication to myself. I have taken my vehicles to Tuffy Westerville for 10 years now and Ive always been 100% satisfied. I also use them for my company service vehicles. Great group of people.
— Dale C., Westerville , OH
— Tuffy Westerville
For over two years I've had nothing less than a excellent experience at this location. I appreciate the peace of mind I have each time I bring any of my vehicles in for service.
— Vito M., Columbus, OH
— Tuffy Westerville
I made an appointment for an oil change & tire rotation. Got in & out in a timely manor. Very professional. Absolutely will return again.
— Deborah H., Westerville, OH
— Tuffy Westerville
I have had two visits at Tuffy at Maxtown Westerville. Both times I left completely satisfied with the work and the customer service I received. Ron is such a kind man. He was very knowledgeable about my car and explained to me so that I completely understood what needed done.
— Janice G., Westerville , OH
— Tuffy Westerville
Ron and his team do an excellent job. They are honest, efficient, courteous and kind. Ron is upfront and answers any questions you may have about your service. I would recommend anyone go here.
— A S., Westerville, OH
— Tuffy Westerville
I am never disappointed with the service I receive from Ron and the technicians at Tuffy Westerville. The BEST service!! Professional and prompt. I wish my other service providers were as good as this team!!!
— Scott B., Sunbury, OH
— Tuffy Westerville
We always receive timely service and the staff is a pleasure to deal with.
— Anita M., Westerville, OH
— Tuffy Westerville
Ron and the team at Tuffy Westerville have serviced all my cars for many years. They are by far the most professional efficient and reputable service Center Ive ever had the pleasure to work with. I have total confidence when I take a car in that they will service it as if it were their own.
— Jeffrey A., Westerville, OH
— Tuffy Westerville
As always, the Team is professional and does a great job taking care of your vehicle!
— Brian P., Westerville, OH
— Tuffy Westerville
Ive been going to the Tuffy in Westerville for years. They always do a great job and fit me into their schedule many times on the same day!
— Margaret M., Galena , OH
— Tuffy Westerville
I just wanted to say that Tuffy Westerville is my go to shop. Been going to them for years and 3 cars. A special Thank You to Ron for being so nice and taking great care of my car to make sure I get around safely. Thank you.
— Vonna H., Marengo, OH
— Tuffy Westerville
I'm very glad I found Tuffy/Westerville for my vehicle inspection and maintenance. They are very detailed, transparent and honest. It's a smart choice if you care for your car!
— Paul S., Westerville, OH
— Tuffy Westerville
Ron and Carl are the best!!!!! Service is done in a timely manner and price is competitive. They are always up front and honest.. no hidden charges. They appreciate you as a customer.
— Bruce S., Westerville , OH
— Tuffy Westerville
Good fast service and able to get me in quickly, delivered on time as promised.
— Mark W., Sterling Heights, NT
— Tuffy Troy Auto Repair
Weve been coming to John and the guys for years. They always get the job done correctly for a fair price.If you want to come to a place where you dont have to worry about being treated correctly, bring your car here.
— Phil S., Troy, MI
— Tuffy Troy Auto Repair
Been going to Tuffy of Troy for about 10 years. John is an excellent communicator and has the most skilled crew working with him. The job is always done sooner and cheaper than expected. Will be back Tuffy! Thanks again!
— Benjamin T., Harrison Township, MI
— Tuffy Troy Auto Repair
Im always satisfied with the service. Oil change prices are fair and I appreciate that. Johns a good guy too. Ive found his knowledge of cars and parts very helpful.
— Erin D., Troy, MI
— Tuffy Troy Auto Repair
As always your shop does a fantastic job, very efficient and always one time visit. I have been coming for years with multiple vehicles and you always serve me politely quickly and very efficiently. The price is also fair. Thanks
— Mike S., Troy, MI
— Tuffy Troy Auto Repair
Even when theyre extremely busy they find time to make sure theyre taking care of you and your vehicle. A great place to go! So thank you again John, and all the mechanics doing what they do to get the job done!.
— Jesse P., Troy, MI
— Tuffy Troy Auto Repair
John and the crew at Tuffy do a great job and are especially helpful in preparing for travel.
— Stefanie K., Troy , MI
— Tuffy Troy Auto Repair
This is one great auto repair company. I couldn't be more pleased with the staff super nice and whatever John says cost time is exactly what you get. This is my auto repair shop from now on.
— Susie E., Pontiac, MI
— Tuffy Troy Auto Repair
John and his crew have serviced my cars for almost 30 years. They have provided expert advice and service at reasonable prices. My adult children now both go there too.
— Mark M., Troy, MI
— Tuffy Troy Auto Repair
As I was driving back home yesterday, I got a an alert on my dashboard that my left rear tire was low on air so I knew there was a problem. I called Mike at Tuffy and asked him if I could bring it by and even though they were extremely busy, they helped me out and repaired my rim before they closed. Love you guys!
— Colleen B., Clawson, MI
— Tuffy Troy Auto Repair
Best service in town! My brakes were making a terrible racket I drove over there they fixed it gave me a ride home. Send Uber to come and get me to go back and pick up my car!
— ., , MI
— Tuffy Troy Auto Repair
Very friendly. Did the work I needed. I would recommend Tuffy for sure.Thank you for your service.
— Bernadette M., Berkley, MI
— Tuffy Troy Auto Repair
Yesterday was my first time going to Tuffy and I knew when I went that I needed brakes but they inspected my vehicle and told me about something that I needed done urgently. I loved the fact that after I agreed to have the work done, I was able to have it done the same day and got my vehicle back. I didnt even have to wait too long for my vehicle to get done. Thanks Nic for being so nice. I think you guys have a new customer.
— Lashelle T., Troy, MI
— Tuffy Troy Auto Repair
They help me to solve my problem in time, and the price is fair. I am glad to recommend them for you.
— ke z., Troy , MI
— Tuffy Troy Auto Repair
I love going to Johns Tuffy Auto He is amazing and helps me with my vehicle and doesnt overcharge me and doesnt try to sell me what I dont need. He is a family guy and understands the needs of a working mom. A+ customer service highly recommend!
— Cheryl A., Royal Oak , MI
— Tuffy Troy Auto Repair
Mike and John did a pretty good job on diagonising the heating issue The BMW dealer itself was not able to diagonise it properly
— Harish B., Troy , MI
— Tuffy Troy Auto Repair
Went to this location over the years for exhaust repair, referred by someone. That someone,Jake now work there and I followed him there for my 1st oil change + tire rotation at a " new place" fir me, the 1st in almost 10years. Jake never EVER gave me the run around. So I am happy to be wherever Jake is. Here is to another 10 years, Jake. Hope you are going to be happy and very successful there at Tuffy in Troy
— Deon E., Farmington, MI
— Tuffy Troy Auto Repair
Absolutely phenomenal staff & service. As a female you always hear nightmares of going into repair shops and being taken advantage of not the case with Troy Tuffy! They were professional and friendly and didnt try to sell me on other repairs. I went in for a tire rotation and the bill cheaper than other service centers in a 10 mile vicinity. Thank you to the guys at Troy Tuffy for making me feel comfortable about getting my vehicle taken care of. I will be returning when other services are needed!
— Christina S., Troy, MI
— Tuffy Troy Auto Repair
Reasonable price, good customer service, good communication, repair done quickly with good workmanship. Happy with the all around experience.
— Charles B., Shelby twp, MI
— Tuffy Troy Auto Repair
The Troy Tuffy Staff is very easy and good to work with. You don't have to be nervous about being upsold or pressured to have repairs done. They shoot you straight on their recommendations. So much better than dealing with an auto dealership!! Dave in Troy
— David P., Troy, MI
— Tuffy Troy Auto Repair
Im currently 64 years old, and Ive been driving a vehicle since the age of 16. Ive had too many vehicles to mention & I dont know how long Tuffy has been in business, but I wish I wouldve taken my first car to Tuffy many manyyears ago. Tuffy service was excellent hands down.
— Kenny W., Royal Oak, MI
— Tuffy Troy Auto Repair
I had an absolutely wonderful experience at the Tuffy in Traverse City. The staff was very friendly and had a great sense of humor! I will recommend them to everyone I know and will definitely use their services in the future. Thanks Tuffy! Kate B. (2010)
— Kate B., Traverse City, MI
— Tuffy Traverse City
Best customer services that I have ever experienced! Every one at this location goes over and above to help. Very knowledgeable and bent over backwards to help us. We can't say enough about them, thank you!!! Mike, the Manager, is amazing. We had a break down, out of town, and they treated us like family. Thanks again!
— Jan H., Grand Rapids, MI
— Tuffy Traverse City
Best service around. My technician Jon was very thorough and did excellent work. Thumbs up
— shane r., traverse city, MI
— Tuffy Traverse City
Thank you for your great service. Michael was great to work with. The price was reasonable and every promise made was kept. Good shop - good crew.
— Jim T., Schmid, MI
— Tuffy Traverse City
The folks at Tuffy Traverse City have been so helpful and prompt with our Jeep Wrangler. They are very friendly and stand by their products. 5 stars for sure!
— Therese M., Cedar, MI
— Tuffy Traverse City
I feel very confident in their expertise and fair service. Very friendly staff!
— Sharon D., Traverse city, MI
— Tuffy Traverse City
Loud when I drove drove in, quiet when I left! They get a great review and an enthusiastic recommendation because they earned it. Honest,clean and fast. Thank You.
— Mike M., Suttons Bay , MI
— Tuffy Traverse City
Tuffy in Traverse City is an all service shop, and not just a muffler shop. I have taken 4 different vehicles there over the years and the service and the repairs are excellent. The customer service is excellent. Jim, the manager and lead mechanic is top notch. His knowledge of vehicles is amazing. He has a very calm and kind demeanor. All of the mechanics, and Justin at the reception desk, are the best. Tuffy goes out of it's way for it's customers. They are extremely fair in their pricing and their turn around time is just wonderful The waiting room is comfortable with magazines and coffee. If you need to step ou,t there is food available at several options within a block of their location. I can't say enough about the excellent service and warranties I have received over the years. 5 Stars!
— Tom E., Traverse City, MI
— Tuffy Traverse City
We were visitors to Traverse City and on our way home when our troubles began. They were available when all other mechanics had a 1 or 2 week wait. They were efficient, informative, honest, worked us into their schedule and got us back on the road. We are so grateful.
— Pam M., Augusta, MI
— Tuffy Traverse City
I work right next to this location and I promise I will never go anywhere else! I have called these wonderful men a few different times whether it was for myself or a customer and they have dropped what they were doing and came right over each and every time! I will never trust another company to handle my car except them! Thanks for providing amazing customer service!
— stefanie w., toledo, OH
— Tuffy Toledo (Laskey Rd.)
I have been going to this Tuffy for 7 years, as well as all of my family and friends. The level of top notch quality auto repair and professionalism has always been first rate, where we are always treated not simply as customers, but like family.
— Mark L., Toledo, OH
— Tuffy Toledo (Laskey Rd.)
Again today I am amazed at the excellent service at this station. Wonderful, prompt and expert service. Thanks.
— K d., toledo, OH
— Tuffy Toledo (Laskey Rd.)
Customer for many years-another great service visit today. Someone you can really trust.
— Kathy D., Toledo, OH
— Tuffy Toledo (Laskey Rd.)
I went there today to get a exhaust put on my car. Great service. I was there about a hour. Great price,and friendly people. I recommend going there. I will go back.
— Marla W., Toledo, OH
— Tuffy Toledo (Laskey Rd.)
This place was recommended to me by my cousin. I've been there for two or three major things, over the years to be done to my Ford F-150.. I could not be happier! the service is stellar and on top of that their customer service when you call them makes you feel like you're part of their family they never act like you're bothering them! The manager in the workers there always go above and beyond to make sure you're more than happy I have gone out of my way to go over to get brakes and ball joints done when the Ford dealer over quoted me many times their prices are super super Fair highly recommend the stuffy and it's because of the workers more than even the price is why I come
— Jennifer E., TOLEDO, OH
— Tuffy Toledo (Laskey Rd.)
Great service, great people. I was really pleased with the work done in my car. I definitely recommend this place.
— Adriana G., Farmington Hills, MI
— Tuffy Tire & Auto Service Center Walled Lake
I am very pleased with the service experience that I received, this was my first visit, and will return, and recommend them to others.
— Eric G., Westbloomfield, MI
— Tuffy Tire & Auto Service Center Walled Lake
Been a customer for years! I have and will continue to highly recommend! Always fair, honest, timely and priced fairly. Truly EVERYONE there cares! Thank you for always keeping me safe and secure on the road!
— Terri F., West Bloomfield , MI
— Tuffy Tire & Auto Service Center Walled Lake
I will never go anywhere else to have my car serviced. I know that when I take my car in they will service it professionally and at a fair price. I know that they care about me and my safety so I always feel that my transportation is reliable. I have never trusted a service establishment like Tuffy! They totally rock!
— Judy P., Commerce Township, MI
— Tuffy Tire & Auto Service Center Walled Lake
I love this place! You just know they're honest and will do a great job on your car. I took my Mercedes in for what I thought was a starter issue. They quickly let me know it was actually the battery, and replaced it. Also, they clued me in that critters were chewing on my wiring, cleanned up the mess and recommended moth balls for the garage to stop them. Always a great experience at this Tuffy!
— William N., Commerce Charter Township, MI
— Tuffy Tire & Auto Service Center Walled Lake
just a few words that come to mind. Honest. Dedicated. Loyal. Hard working. Trustworthy. Done!
— Terri F., West bloomfield, MI
— Tuffy Tire & Auto Service Center Walled Lake
I really appreciate their service! The amount of effort they put on my very old car is unbelievable, especially every time calling and informing me about the service. They are the best for sure!!
— Rashmita M., Novi, MI
— Tuffy Tire & Auto Service Center Walled Lake
As a new costumer at Tuffy , I was very impress with the services I got along with how fest, considering I head seven costumers in front of me waiting. I want to say Thank you! Tuffy and I am so happy I maid the decision to stop by.
— GABRIELA N., COMMERCE TOWNSHIP, MI
— Tuffy Tire & Auto Service Center Walled Lake
Such a pleasant experience. Customer service was excellent. They informed me of issues with my car that I didnt know existed (historical manufacturing issues) and how I can prevent them moving forward. I will be returning for all my car needs.
— Erika M., Waterford, MI
— Tuffy Tire & Auto Service Center Walled Lake
Excellent service. Quick, Efficient, Good Quality with a reasonable price. David is really helpful explaining everything, answering all questions and doubts. Highly recommend auto service and will go there for future service definitely.
— Taining L., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
They are amazing and always willing to help and go above and beyond.
— Jake S., Walled lake , MI
— Tuffy Tire & Auto Service Center Walled Lake
Between my family, I maintain seven vehicles. Four of them so far have been in to the gang there at Tuffy. Always greeted, always contacted with accurate info, and have always had quick, efficient repairs. From brakes, suspension, starters, engine and 4x4 issues. Do yourself a favor and just bring your vehicle in. -Brian
— Brian W., Skene, MI
— Tuffy Tire & Auto Service Center Walled Lake
Great service,was done right and on time. I am thankful I found a great mechanic.
— Phyllis S., Wixom , MI
— Tuffy Tire & Auto Service Center Walled Lake
The best service. A great owner. Id never go anywhere else.
— Jackie K., West Bloomfield , MI
— Tuffy Tire & Auto Service Center Walled Lake
I had headlight issues and I visited them for a quote, other Auto service companies were quoting very high, David replaced the lights and the price was 1/4th of what others quoted, I went to get a quote and got the work done for 1/4th price, in quick time. ( 20 min). I am going back to this place for all my Auto Services. Nice and Kind people too.
— Soma B., NOVI, MI
— Tuffy Tire & Auto Service Center Walled Lake
Ive taken my cars here for years. Love the work and the care they put into every job they do.
— Scott S., Wolverine Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Really nice guys, were able to quickly get to my vehicle and by the next day were already calling me to pick it back up. Really thankful that there is a company like this around.
— Benjamin O., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
I have never received such wonderful service. I pulled in with a very old battery that had died on me twice that day. The owner and the mechanic were on it in 5 minutes and I was out and on my way in half an hour. New battery and the price was right. Thanks
— Marcia K., W Bloomfield , MI
— Tuffy Tire & Auto Service Center Walled Lake
I appreciate the professionalism I receive at Tuffy's Walled Lake. The guys are great and I would recommend this facility to everyone.
— Michael T., Milford, MI
— Tuffy Tire & Auto Service Center Walled Lake
I thought I needed a starter for my Mercedes, but Tuffy set me straight: it was a battery that was the culprit. AND, the technician told me critters had been chewing on my car's wiring, so they cleaned that up and suggested moth balls for the garage to make the mouses stop chowing down ... As usual, Tuffy goes above and beyond and quickly get my vechicles back in service. This our go-to car repair place!
— William N., Commerce Charter Township, MI
— Tuffy Tire & Auto Service Center Walled Lake
This Tuffys location is the best! Ive just started bringing my car in for service at this location and they now have a customer for life! For anyone looking for a reliable and honest garage, bring your vehicle here. A special shout out to JORDAN! He is so personal and respectful. He really cares about his customers! Thank you Jordan and thank you Tuffys!
— Corinne S., Farmington Hills , MI
— Tuffy Tire & Auto Service Center Walled Lake
Price was reasonable and they made modest recommendations. Was straightforward and honest.
— Charles S., Tallahassee, FL
— Tuffy Tallahassee
I made a appointment for an oil change and tire rotation. They were on time did a great job. For good service and great price, this is the place to take your auto.
— Gene J., Tallahassee, FL
— Tuffy Tallahassee
I trust these guys. They are someone I would recommend.
— Pat K., Tallahassee, FL
— Tuffy Tallahassee
I highly recommend Tuffy Auto Service Center 2501 N.Monroe St., I appreciate the honesty, professionalism, and commitment to excellence that I always receive from Don and his crew in the shop. Don exemplifies what it means to serve others and always treats customers and employees with utmost respect and understanding, especially during a time of desperation and frustration due to vehicle maintenance issues that will arise. I'm very thankful and blessed to know that I have such an amazing and talented team of mechanics and advisors at my rescue when needed. Sincerely, Lane Piland (Very Satisfied & Loyal Customer)
— Lane P., Tallahassee, FL
— Tuffy Tallahassee
Me and my entire family have been taking our cars to the Tuffy store on N Monroe for over 10 years. They are always professional, courteous, honest and get the job done! Their pricing is fair and I completely trust them. I would highly recommend them and would not take my cars anywhere else!!
— Bill E., Tallahassee, FL
— Tuffy Tallahassee
Needed a new battery. Spoke with James and Dusty. Excellent customer service. My car was taken in right away. Service was very professional, efficient and friendly. Staff is very knowledgeable.
— Marge P., Sturgis, MI
— Tuffy Sturgis
Very warm and pleasant experience. The staff there are remarkably kind and friendly :-)
— Mary F., Sturgis, MI
— Tuffy Sturgis
They were very considerate with our car. I dont know very much about cars, but they were able to tell me everything wrong and got it all fixed. It drives perfectly and smooth again. They alsp had very decent prices!! I will definitely be coming back in the future!
— Andria M., Sturgis, MI
— Tuffy Sturgis
The staff was very pleasant and helped me get a major issue fixed. I definitely appreciate them!
— Kerry C., Sturgis MI, MI
— Tuffy Sturgis
They were very, very helpful and will be going back to them. Also, very friendly.
— mary M., Bronson, MI
— Tuffy Sturgis
I was thrilled with the friendly service from my first phone call to the delivery of my car. They fixed my muffler for a fair price and Ill be sure to tell everyone.
— Theresa L., Centreville, MI
— Tuffy Sturgis
The staff was very friendly and helpful. They ordered parts for my car and fixed it. Communication was great. They kept me abreast of all that was going on.
— Naz L., Coldwater, MI
— Tuffy Sturgis
Excellent service everyone was very helpful and very friendly. Will definitely be back.
— Tiffany J., Sturgis, MI
— Tuffy Sturgis
I always have great responsiveness & a good experience when I visit Tuffy. James got me in quickly & even on a busy day they were able to look at my car & get it fixed by following day. I am happy with the service & kindness of all the staff.
— Kelly S., Bronson , MI
— Tuffy Sturgis
Tuffy of Sturgis did a great job on my car. Took it in for an alignment and after the initial inspection James call me out to show me some serious safety concerns. After a couple of days my parts were in and they had my car done in one day. Thank you to the Staff and crew of Tuffy and for treating my like an old friend.
— Rick W., Howe, IN
— Tuffy Sturgis
Love this place, the staff is very nice and they do great work
— Jason E., White Pigeon, MI
— Tuffy Sturgis
We just moved to the area and our car didn't have any antifreeze, since we moved from Florida, and they got us in the next morning and winterized our car. Everyone seemed so happy that I came in and made me feel very welcome. I will use them in the future for my auto needs.
— Phil S., Burr Oak, MI
— Tuffy Sturgis
Great experience from start to finish. Very friendly and professional staff. Everyone was willing to take the time to explain the issue, review my repair options, and go over the timeframe for the work to be done. Ill definitely refer them to family and friends. Thanks Tuffy Team!
— Nicole J., Jacksonville, FL
— Tuffy St. Johns
Bought my car in 2009. I brought my car to Tuffy for a problem and never went back to the dealer. Their price is way low for services. I trust them whole heartly. I recommend their services to everyone.
— Margaret R., Jacksonville, FL
— Tuffy St. Johns
I needed my AC fixed on my Lexus & I had been to two auto places and nobody could get it fixed right but Tuffys!!!! Thank you
— Avery S., Jacksonville , FL
— Tuffy St. Johns
Good service, friendly people and quality work! What more is there to say? Highly Recommended!
— Gerald (Jerry) B., St. Johns, FL
— Tuffy St. Johns
I had a oil/engine leakage issue with my 2005 BMW 325i. Tuffy diagnosed the problem and where it was coming from very quickly. They gave me an estimate to repair and stuck to it. They are Top Notch in my book, Service was FANTASTIC!
— Bill M., St Johns, FL
— Tuffy St. Johns
I bring both of our vehicles to Tuffy's for any repair work we need done. The prices are fair and the service is excellent. I once needed a full transmission replacement and they worked me into the schedule the same day. Very reliable - Highly recommend
— Brian O., Saint Johns, FL
— Tuffy St. Johns
Highly recommend Tuffy. I have brought my cars to Tuffy over the past few years and always got excellent service. Today I needed service asap and they went above and beyond to have it done timely. I am very appreciative of their services. Very professional and will be returning to them in the future.
— Emir H., St Johns , FL
— Tuffy St. Johns
First time customer! Very friendly, prompt and professional...all while very busy. Seems like a very trusted place. I noticed the walls were covered with many local and Tuffy Co. awards for this location. We'll be back!
— John/Vicki L., Jacksonville, FL
— Tuffy St. Johns
I have had my car repaired at Tuffy for tire replacement and a cooling issue on separate occasions. They are extremely efficient and knowledgable. The pricing is very fair and they let me know the exact cost up front. It's nice to find an ethical automotive repair facility with such high standards.
— Mitchell H., JACKSONVILLE, FL
— Tuffy St. Johns
Always fair. Always knowledgeable Never had to bring anything back always done right the first time
— Barrie G., Ponte vedra, FL
— Tuffy St. Johns
Fantastic experience from this business. Kyle Griggs provided exceptional service and this location continues to deliver for me. The entire crew is friendly and they will never try and sell you anything you don't need. I would give 6 stars if I could.
— JOHN L., ST AUGUSTINE, FL
— Tuffy St. Johns
Kind and honest business. Tell you like it is, and do not force you to act on any issue. Its up to the customer. And thats the way a business should run
— Joseph S., Ponte Vedra, FL
— Tuffy St. Johns
Kyle and Brian are the best to speak with on any questions... what can they do to help. The whole team hands down the best. I typically go to the Volts Wagon dealership but these guys have made it easy for me and my car is fixed and Im happy.
— Natashia C., Jacksonville , FL
— Tuffy St. Johns
First thing on a busy Monday morning, I needed immediate assistance to replace a car battery. Even though I did not have an appointment, and only an hour available, the guys at Tuffy went out of their way to accommodate me. They replaced my battery at a competitive price, finished 10 minutes quicker than expected, and had me on my way with a smile. They truly saved my day. Thanks, guys!!
— Molly L., Saint Johns, FL
— Tuffy St. Johns
I own 4 vehicles in my home and I bring in our cars to Tuffy on Race Track road. They have always been fair in their prices and many times have squeezed me in when I brought my car without an appt. Big thanks to my service tech Kash for getting my car back on the road. Thank you for always going alittle above and beyond with your service. Maribel
— Maribel ., St johns, FL
— Tuffy St. Johns
I own 4 vehicles in my home and I bring in our cars to Tuffy on Race Track road. They have always been fair in their prices and many times have squeezed me in when I brought my car without an appt. Big thanks to my service tech Kash for getting my car back on the road. Thank you for always going alittle above and beyond with your service. Maribel
— Maribel ., St johns, FL
— Tuffy St. Johns
Keith was very thorough and made sure to update me on every aspect of my engine replacement. Tuffy always does a professional top notch job!
— Mary H., Jacksonville , FL
— Tuffy St. Johns
I have a 2013 Jaguar XK. I brought it to Tuffy's after getting an estimate from Jaguar of $1200.00 for coolant repair. Tuffy did the repair for 50% less. Very honest company. Also had A/C work on my Hyundai Santa FE. Got an estimate of $1500.00. Was told the whole A/C needed replacement. Tuffy repaired for $430.00. That was 8 months ago and running strong
— john l., St. Johns, FL
— Tuffy St. Johns
Kyle & his team have ALWAYS done right by our family's cars...old cars that developed problems, etc., friendly, professional, reliable, honest...Kudos!
— Lina P., Jacksonville Beach, FL
— Tuffy St. Johns
And just when I thought they couldn't get any better. My only regret is that they don't have 10 stars to give on this review the gang over off Racetrack Road are absolutely Head and Shoulders Above the Rest! If you've not used these guys you're making a huge mistake they are the very best and they will stick with you from the most minor thing to the most major thing these guys are professional courteous and on your side. Thank you so much to the entire staff
— Eddie P., Jacksonville, FL
— Tuffy St. Johns
These guys are excellent. I made an appointment and found everyone Professional and courteous especially "Mark" who gave me a ride home, and then back to the vehicle. They did a lot of work for a very low cost. I'm very happy with them and would trust their advice.
— Bill B., Jacksonville, FL
— Tuffy St. Johns
The guys are super nice. I've stopped by to use restroom or wifi n they e never been ride or run me off. And when my dad was alive he would only take his vehicle here. So that means a lot. (Originally posted on Google.)
— Amanda N., Springfield, OH
— Tuffy Springfield (W. Columbia St.)
Same day service and came in UNDER the expected price. (Originally posted on Google.)
— Jamise S., Springfield, OH
— Tuffy Springfield (W. Columbia St.)
Great service, fair, honest and super helpful. (Originally posted on Google.)
— Paul K., Sprinfield , OH
— Tuffy Springfield (W. Columbia St.)
I just wanted to give a huge "Thank you" to the staff at Tuffy's In Springfield for wonderful, thoughtful, and thorough, service.
— Cathy M., Springfield, IL
— Tuffy Springfield
Everyone is very knowledgable and extremely helpful. They are always willing to help in any situation. They truly treat everyone like family.
— Barbara M., Chatham, IL
— Tuffy Springfield
Once again the crew at Tuffy In Springfield came to the rescue, and got my Saturn up and running. They are very thorough, and a great group of people. Always very courteous and professional. Got me in right away.
— Cathy M., Springfield, IL
— Tuffy Springfield
You guys are above Great! You care for my vehicles like the pros you are. And when I send my friends and family to you, you do the same for them!! That is super Pro!
— Vernon W., Springfield, IL
— Tuffy Springfield
My car broke down while I was driving through Springfield, IL. Tuffy's was good enough to check out and repair the problems and get me safely back on the road again. They went over and beyond what was necessary! I am very grateful for their help.
— Jeanette Z., macomb , IL
— Tuffy Springfield
They were very helpful. Great customer service very knowledgeable, and accurate. They were very helpful working around my hectic work schedule to get my Jeep in and taken care of in a short amount of time! Great job. Great service. Great staff.
— CHELSEA B., SPRINGFIELD , IL
— Tuffy Springfield
The service was excellent got my car in and fixed in a timely manner and very through with their work I would definitely come back and recommend them!!!!
— Tiara B., Springfield, IL
— Tuffy Springfield
I visited this location due to a slow leak in one of my tires. Being from out of town, I needed to get my issue fixed right away. They were able to find the problem and quickly take care if it to get me back on the road. Service was great and would definitely go back to see them for any other issues.
— Amanda B., Roseville, CA
— Tuffy Springfield
I was Springfield when I had a coolant line break. I went here because they were the closest place. Couldn't be happier with the service I received. They got me in right away and had me back on the road quickly. The repair cost was very reasonable for the speedy quality service I received. Highly recommend these guys!
— Louie N., Normal, IL
— Tuffy Springfield
Zack did great. Expedient service, thorough and knowledgable. Highly recommended. I will be going there again.
— Leonard H., Hopedale, IL
— Tuffy Springfield
Thank you Zack for your quick and professional help on a Saturday. I really appreciate it. Keep up the great work!
— Michael D., Springfield , IL
— Tuffy Springfield
Great, honest people here. Had multiple problems with my car and they went above and beyond to get everything fixed. You can trust them to be fair and do a thorough job.
— james m., springfield, IL
— Tuffy Springfield
Gary, Becky, and Crew, Just wanted to thank you for the great job you do for your' customers. Best in Springfield. John Milam.
— JOHN M., SPRINGFIELD, IL
— Tuffy Springfield
Brought my car in to get looked at. Got a thorough check and very honest opinion. Thanks Steve
— Parker F., Springfield, IL
— Tuffy Springfield
I had a few different service issues with my car. I have always taken my car to the dealer and was a little skeptical taking it to another place. Not only was Doug and the team at this Tuffy location courteous, fast and efficient, they were, obviously, less expensive than the dealer. My experience with them exceeded my expectations! Thank you!
— Andra A., South Lyon, MI
— Tuffy South Lyon
Doug, is always courteous and polite. The work has always been stellar. I continue to employ this shops services and would heartily recommend them to friends and family
— Mark M., new hudson, MI
— Tuffy South Lyon
This place is awesome. When Belle Tire let me down and couldn't fix my Tuffy came thru with flying colors.They even drove me to two places to a rental . My car is running great. This is the place to go repairs.
— debra j., farmington, MI
— Tuffy South Lyon
Once again, amazing service. Thank you. The service here is worth the drive.
— debra j., farmington, MI
— Tuffy South Lyon
The team at Tuffy did a great job working through a difficult repair job. They got my car on the hoist minutes after I dropped it off, completed triage and provided an estimate before I got thru my first coffee at the coffee shop across the street. They had to pick up a special tool from a Ford dealershio to complete the job but they got it done in one day. Jim and Mike stayed late to allow me to pick up my car so I had transportation for the morning commute. Thanks guys. I appreciate you effort and professionalism.
— Jeff G., South Lyon, MI
— Tuffy South Lyon
Took my car in because it was making loud noise, they test drove it and put it up and found it was a bent brake plate hitting metal. They fixed it then test drove it, problem fixed. They didn't charge me anything, so honest, will always take my car there now.
— Leslie R., south lyon, MI
— Tuffy South Lyon
I have taken several of our vehicles to Tuffy South Lyon for repairs over the past 6 years since moving to the area. They provide excellent service at good prices; they offer options when available and have saved me a lot of money in repairs compared to other places.
— Chris L., New Hudson, MI
— Tuffy South Lyon
I never thought it would be a blessing that someone stole my catalytic converter but thats how I came to Tuffy. Im a female and I have been ripped off by many service centers. Today I left there feeling like I totally understood the repair needed and why a fabrication could not be done - the thieves cut the pipe too close to the bend. They also provided me with a ride home. I now have a place that I can feel like Ill be told the truth. Thanks so much!
— Jo M., New Hudson, MI
— Tuffy South Lyon
I knew exactly what was wrong with my car before I took it in. They told me exactly what I already knew and didn't try to add a bunch of useless line items. I haven't been to any other shop since (20 yrs).
— Bret D., New Hudson, MI
— Tuffy South Lyon
Honest, reliable, fast, helpful! I learned my lesson about going elsewhere and will be here with Steve for everything!!
— Cathy D., Fort Myers, FL
— Tuffy South Fort Myers
Honest, reliable, fast, helpful! I learned my lesson about going elsewhere and will be here with Steve for everything!!
— Cathy D., Fort Myers, FL
— Tuffy South Fort Myers
Steve and Nick are the gold standard when it comes to auto repair. I've had my share of bad experiences elsewhere but have been taking my vehicles nowhere else since they opened their shop. I wouldn't consider going anywhere else.
— James H., Ft. Myers, FL
— Tuffy South Fort Myers
I have had my BMW serviced there 3 times, and in the end they were able to resolve all performance areas of my vehicle. They went out of their way to please me as a customer, and that is rare today. Thank you guys for everything!
— Suzanne M., Estero, FL
— Tuffy South Fort Myers
I received excellent service from what I believe was the manager, He went out of his way to diagnose the problem correctly. I had believed it to be an expensive repair but it turned out to be a minor problem. I very much appreciated his honesty! I highly recommend this place of business
— James W., Danville, KY
— Tuffy South Fort Myers
I have been using Tuffy for a few years now. Steve and his crew are great! They stand behind their work. I was in there recently and observed Steve telling a customer he did not need new brakes. Some other dealers might have sold him brakes he didn't need. Honest, reliable and professional are the words I would use to describe them.
— Allen V., Fort Myers, FL
— Tuffy South Fort Myers
Only a part time resident and stumbled upon this location about four years ago. They are very honest, while providing great service taking the time to explain everything to you without overselling. Will definitely make be our regular service station!!
— bill s., estero, FL
— Tuffy South Fort Myers
After calling numerous tire shops the fellow at Tuffy was able to get me right in and they were all very nice and quite professional. I will use them again for sure.
— Sue O., Fort Myers , FL
— Tuffy South Fort Myers
THEY have BEEN VERY PATIENT WITH ME IN HELPING ME GET MY CLASSIC CAR BACK ON THE ROAD AGAIN. THANK YOU SO MUCH!
— JUAN A., FORT MYERS, FL
— Tuffy South Fort Myers
Went in there on the day before Christmas Eve with a nail in my tire and they fixed me up in less than 30 minutes with no charge. Just said Merry Christmas and had me on my way. Great autoshop full of stand up guys. 10/10 would recommend Tuffys SFM
— Conor M., Fort Myers, FL
— Tuffy South Fort Myers
I've had 2 emergency service needs and Steve the Manager squeezed me into the schedule both times to repair my vehicle the same day. They do a great job at a fair price. A totally reliable auto repair shop at competitive rates! Highly recommend.
— Jay ., Alva, FL
— Tuffy South Fort Myers
We have just recently moved and found this service center when I drove by. Nick was super friendly, helpful and generous! Steve knew what he was talking about and took the time to explain our car to us. Great experience plus honest not trying to just take out money. Thank you!
— Courtney G., Fort Myers, FL
— Tuffy South Fort Myers
As a woman with no knowledge of my cars mechanics, I highly recommend Tuffys because Steve, the manager, was accommodating, knowledgeable, and fair in pricing for the repair I needed. He followed up on my concerns and told me the truth.
— Gina T., Bonita Speings, FL
— Tuffy South Fort Myers
Let me start with saying Steve is the best, very knowledgeable and wants you to be safe in the car you are driving. He explains everything with great detail, and very attentive. I came in for an oil change, and come to find out my tire wouldve blown on me, thanks for doing a thorough inspection!
— Kenna M., Fort Myers , FL
— Tuffy South Fort Myers
Steve and his team will work very hard to gain your trust for your business! Theyre like the old garage you used to bring your car for repairs! They know you by first name and you know them for the great work they do!
— Ray D., Estero , FL
— Tuffy South Fort Myers
Steve and crew have been working on my vehicles for years and the upfront honesty and quick turnaround time I really appreciate. I wouldn't think of taking one of our vehicles anywhere else.
— John B., Fort Myers, FL
— Tuffy South Fort Myers
You will not find a more trustworthy group of mechanics. Steve and his team have been providing professional and personable guidance to my family for as long as I can remember. Nobody does it better.
— Will P., Fort Myers, FL
— Tuffy South Fort Myers
Very nice and professional very happy with the service that they provided me!
— Natalie V., Fort Myers, FL
— Tuffy South Fort Myers
Amazing working my car and great service! The stuff are kind and helpful!
— ., , FL
— Tuffy South Fort Myers
I only trust Steve with my cars for all repairs. He has earned my trust ! His honesty is appreciated!
— Ray D., Estero, FL
— Tuffy South Fort Myers
My wife and I take both of our vehicles here for repairs. Howard and his team are courteous, do a terrific job, and complete work in a timely manner. Prices here are very reasonable compared to big name dealerships.
— Chris E., Utica, MI
— Tuffy Shelby Township
We never take are vehicles to anyone else. We have trusted Howard for many years and we will continue to go to him. He is a fair and honest man and we appreciate that. Thanks Howard!
— Susie M., Shelby Township, MI
— Tuffy Shelby Township
Great service, they make sure you understand what your getting. They give you an estimated time for repairs and if they make a mistake they will fix it no charge. Great business.
— Andrew M., Shelby Twp, MI
— Tuffy Shelby Township
Very helpful and reasonable. They dont just tell you something needs to be done they show you what needs to be done. They dont fix things just to fix them. I feel safe knowing theyre helping keep my car safe.
— Kathie M., Sterling Heights , MI
— Tuffy Shelby Township
Yesterday was my first time at this location, very impressed with the employees and their work. I was having axle issues, when I drove my car out of the station it drove like a brand new car. I would highly recommend them.
— Suzanne A., Shelby Twp, MI
— Tuffy Shelby Township
I had my car maintenance and repairs taken care of by Howard for a number of years before moving to Florida. There is no place I've found down here that treats me as good as Howard did.
— Joseph C., Zdunski , FL
— Tuffy Shelby Township
I had some work done that needed to be looked at again. I took my truck back to Tuffy - Shelby and Howard took care of me and made things right. I am very satisfied with the help provided!!!
— Tony C., Macomb, MI
— Tuffy Shelby Township
My family and I have gone here for years. Always amazing service every single time and Howard treats every person like family. 100% recommend to everyone!
— Tyler L., Shelby Township, MI
— Tuffy Shelby Township
Howard and his staff are great. You cannot go wrong taking your vehicle here , Saturday's are quite busy so you are better off making an appointment!
— Martin S., Shelby Twp, MI
— Tuffy Shelby Township
I took my Van in to Tims for brakes whom I had an appointment with at 8 am, at 11 am Tim's called to say they wouldn't be able to do my brakes today, my brakes are grinding bad, and i didn't feel safe driving my van, my son called Tuffy and they said Come on in, we will do it for you today, they were done as promised by 2 pm on a Saturday which I needed so I didn't have to take a day off work, Will be a repeat customer, great job !
— Denise D., Shelby Twp., MI
— Tuffy Shelby Township
Great service and always willing to accommodate my schedule
— Rhonda T., Shelby Twp , MI
— Tuffy Shelby Township
I have been coming to Tuffy for years. Howard and his team do a great job on all my cars. I wouldn't go anywhere else.
— Michelle S., Macomb, MI
— Tuffy Shelby Township
Thanks to Howard, Kevin, and the gang for always coming to our rescue repairing our vehicles. We trust your workmanship and value your honesty. Thanks from Penny, Debbie, Kelli
— Debbie P., Shelby twp, MI
— Tuffy Shelby Township
Howard and his crew always do excellent and quick service!!!!
— Brad S., Shelby Twp , MI
— Tuffy Shelby Township
Howard is the man! The entire team is fast and efficient. Highly recommended!
— Matt K., New Haven, MI
— Tuffy Shelby Township
Always friendly and they give great service.
— Rhonda T., Shelby Township, MI
— Tuffy Shelby Township
Howard was extremely professional. Very genuine and personable. Provided excellent service. Highly recommended.
— Mikhail K., Macomb , MI
— Tuffy Shelby Township
Had 2 repairs done this week on 2 different vehicles. Paul and company took very good care of me. I will be returning for an alignment next. Glad I have a good reliable place for car repairs!
— Otto A., Macomb, MI
— Tuffy Shelby Township
Thank You Howard and a superb staff with work ethics, respect, intregirty and transparency !!!! They do and do more ongoing for so many in today's times good is hard to find caring and doing right is a thing of the past they are all A+++++
— Barb T., Macomb, MI
— Tuffy Shelby Township
The best place ever respect, work ethics, intregirty and above and beyond transparency !!!! Howard and his team are all awesome thank you to each and everyone of them for all they do for so many
— Barb T., Macomb, MI
— Tuffy Shelby Township
This is a great place to do business. Friendly fast and fair price. Very good service Friendly technician that are knowledgeable. Would highly recommend I was passing through the Fl when I needed service and stopped here.
— Eyelyn E., Donalsonville, GA
— Tuffy Sanford
Awesome customer service, expedient mechanical service, and very professional!!
— Rafael R., Sanford, FL
— Tuffy Sanford
Very good experience, very professional , I highly recommend
— Daniel W., Lake Mary , FL
— Tuffy Sanford
Have been to Tuffy numerous times, they have always given me good service and good prices.
— danny k., sanford, FL
— Tuffy Sanford
Professional, respectful, and not crazy expensive. Everyone's attitude is positive. Super friendly.
— Jay M., Lake mary, FL
— Tuffy Sanford
Very pleased with the explanation of service and care given to both my vehicle and respect given to me as a customer. Work was completed in a timely professional fashion.
— Valerie S., Sanford , FL
— Tuffy Sanford
I had the best customer service treatment I have had in a very long time! I will be back for future service when needed! Thank you!
— Donna W., Sorrento , FL
— Tuffy Sanford
Honest, fast and courteous. I really appreciate good service and the Tuffy team took really good care of my truck.
— Jim A., Orlando, FL
— Tuffy Sanford
You meet the nicest people when traveling and such was the case at Tuffys on Rte 46 in Sanford. Got me fixed and on the road in about an hour. Great service, great price and awesome service. THANKS!
— John M., Springfield, IL
— Tuffy Sanford
They was nice, Helpful good service and Real knowledge about what the car needed. Thank you for the services.
— Dennis H., Sanford, FL
— Tuffy Sanford
The guys in the Sanford store are the nicest guys you will ever meet! And very fast! Will ALWAYS use them for my oil changes!
— Heather E., Sanford, FL
— Tuffy Sanford
I was impressed with the fast service and dedication to the work. Thanks for your help, I will always recommend your service!
— Priscilla Diaz D., Sanford, FL
— Tuffy Sanford
Me and my sister came in near closing no appointment they still made sure to check her car and fix what need to be fixed!! Awesome group of men!!!
— Danielle J., Daytona Beach , FL
— Tuffy Sanford
I was having multiple problems with my car that was recently serviced at another car serviced. I called Tuffy explained what was happening, I was given a time to come in and have my car looked at. The problems were taken care of, I'm more than satisfied. Best service ever!
— Jacquline B., Sanford , FL
— Tuffy Sanford
Ali and Team were awesome. The experience was super easy, fast and cost effective. Ali worked with me and the extended warranty for my car, and recommend only the critical items. He helped with pricing. Thank you!
— Sultan Y., Sanford, FL
— Tuffy Sanford
Tuffy Tire and Auto Service is the best!! The attention/customer service here is amazing and they assist you with any questions or concerns about our cars. Cesar Jimenez had my car running in no time! He did a phenomenal job with my car!! This is a place I most definitely recommend and somewhere I will always bring my car to. Thanks Tuffy staff for the amazing work
— Ashley J., Sanford , FL
— Tuffy Sanford
Those TUFFY Guys on Riverside Blvd, Love Park, IL are a Pleasure to do Business with. Their Quality of work is Exceptional and I have a feeling of Confidence taking my Car there for Service. As a Senior where to go for the Servicing of my Auto is no longer a concern for me. Happy New Year TUFFY!
— Patricia P., Rockford, IL
— Tuffy Rockford
Only place I trust to get the job done right. Honest, kind and reliable.
— Jay M., Machesney Park, IL
— Tuffy Rockford
Went in for oil change but car hard rough start. Need a new battery. I have been with Tuffy for 6 to 7 years now. Great people and place. Reliable, honest and charges for repairs are priced fair.
— Debbie G., Rockford, IL
— Tuffy Rockford
We went into Tuffys in Loves Park, Ill. In an RV and trying to get home. They were wonderful! Found our problem and got us on the road. Let me bring my little dog inside. They couldn't have been nicer. Only names I got were Jim and Sue but I can't thank them enough.
— Carole F., Dubach, LA
— Tuffy Rockford
My engine light came on and Tuffy's got me in as quickly as possible and they resolved my car's issue and now my car runs better and quieter. I trust Tuffy's Loves Park and I am grateful for their integrity.
— Kurt B., Rockford, IL
— Tuffy Rockford
Always great service and friendly personal. Will never go anywhere else our automobile needs.
— Fred W., Rockford, IL
— Tuffy Rockford
Great fast service. Good warranty options. Id recommend them to anyone.
— Marcus T., Rockford, IL
— Tuffy Rockford
Very excellent staff. Awesome service. Highly recommended.
— Sakinah R., Rockford, IL
— Tuffy Rockford
JUST SIMPLY THE BEST PEOPLE AND PROFESSIONALS FOR YOUR VEHICLES!!!
— Brian J. R., Rockford, IL
— Tuffy Rockford
I have gone to Tuffy's for a few years now. I always get great service and at a reasonable price. They never try to over sell you on things you don't need. Would highly recommend.
— Angela B., Loves Park, IL
— Tuffy Rockford
First time customer very professional peoples very nice attitude very courteous service
— Nollie B., Rockford , IL
— Tuffy Rockford
We've been going to Tuffy for years. Always great and friendly service. They aim to please and go beyond what's expected. Very knowledgeable and get the job done.
— Rebecca A., ROCKFORD, IL
— Tuffy Rockford
Very professional and honest. They went over all the information and prices with me before hand. Answered any concerns I may have had. Kept me informed with updates.
— Tara H., Pecatonica, IL
— Tuffy Rockford
The best service on any car after your factory warranty is up. Honest and very professional. My # 1 in car repair. Thanks
— Bruce E., Rockford , IL
— Tuffy Rockford
Stuffy Loves Park is FANTASTIC! Our entire family comes to Jim and the folks for honest, reliable service! Merry Christmas to all!
— Marty H., Loves Park, IL
— Tuffy Rockford
Took my Jeep in for repair, got a callback the same day, way less then I expected. Customer service was great. I would HIGHLY recommend. Thanks again.
— mike r., Rockford, IL
— Tuffy Rockford
I brought in a car at 12 noon on a busy Saturday for a starter replacement and needed the car back by the end of the business day. They came through for me when it was needed.
— RJ S., Poplar Grove, IL
— Tuffy Rockford
EXCELLENT AS ALWAYS! We ran into a few leaks on our recently purchased used vehicle and Jim and the gang found multiple issues but saved us the cost of what could have been the worst and most expensive problem. Merry Christmas and Happy Holidays to all of you!
— Marty & Debbie H., Loves Park, IL
— Tuffy Rockford
I was very pleased with the service I received. Being an old widow lady not knowing much about my car they were kind, patient with me. I will go back.
— Virginia L., Rockford , IL
— Tuffy Rockford
Great people and services. Knew something was going on than just needing an oil change. Got all my questions answered and will be serving my car issues on a later date. Thanks for educating me on my light panel and engine.
— Debbie ., Rockford, IL
— Tuffy Rockford
Worth more than 5 stars! Both the work and the customer service are excellent. I have several garages and service centers closer to my home, but will be making the drive to Richmond for all my future maintenance and repair work. It's rare to find a business that still cares like this one does. Thank you Tom and Doug!
— Jennifer M., New Baltimore, MI
— Tuffy Richmond
Just recommended a friend there who moved to the area, she had gotten a quote from another car place for a lot of work that "needed" to be done. She said Tuffy was able to get it all fixed the same day she called, and at half the price. These guys are great, and have always been honest with us about what we need and don't need.
— Maureen R., Powell, OH
— Tuffy Powell
When I needed an oil change, I asked five auto services to give me a quote for full synthetic - and this place was lowest! I've used this place for several years, and they have always given excellent service. They also answer all my car questions!
— Jeanne H., Columbus, OH
— Tuffy Powell
I have been coming to this location for 20 years! The Manager Allen is so professional and well educated on all automobiles. This man has NEVER EVER tried to sell me anything I dont need. He has saved me hundreds of dollars for his honesty. I will never go anywhere else as long as Allen is still there. Marcy McMeeekin
— Marcy M., Columnus, OH
— Tuffy Powell
Cant say enough good things about this Tuffy. Ive been a customer for several years. Hard to find this level of service now a days. Alan is great and I trust him implicitly with my four vehicles.
— John R., Columbus, OH
— Tuffy Powell
You will never go wrong at this Powell location. Allen is so honest and upfront. He is compassionate and caring. The mechanics reflect his honesty. Been going there for many Years. I feel relaxed and confident that I am not being taken advantage of as I have with other companies. Highly recommend this team of professionals.
— Marcy M., Columbus, OH
— Tuffy Powell
I never feel like Im being taken advantage of, they are honest and reliable whenever I need service. Its kind of like a small town family owned shop in a big town setting, I highly recommend this place.
— Jim M., Portage , MI
— Tuffy Portage
I have used Tuffy now for nearly 4 years to do all of my oil changes and also exhaust and other work. If there have even been any issues with my vehicle or warranties, the staff gets them taken care of in and proper, professional manner. The rates are great and they are friendly and fast.
— John Dunlop D., Portage, MI
— Tuffy Portage
Customer service was excellent starting with the very friendly young lady answering the phone and running the desk. The service person was great and the price for a synthetic oil change with a tire rotation cant be beat will be returning from now on.
— Lori H., Three rivers, MI
— Tuffy Portage
We've been going to Tuffy for over 10 years. I could tell you numerous stories of their phenomenal car care, kindness, and caring for not only our vehicles but us as a family. I never hesitate to recommend Tuffy to everyone I know. You won't be disappointed.
— Amy L., Kalamazoo, MI
— Tuffy Portage
I drove to several places in Portage and Kalamazoo and couldnt get an oil change for a fair price. I decided to make an appointment at Tuffy, based on how friendly and efficient the receptionist was. It was a good decision. My oil change and tire rotation was done as scheduled, at a fair price, by friendly competent people.
— Anne V., Portage , MI
— Tuffy Portage
As always, Tuffy helped us by getting my daughter's car back on the road. Being fast, friendly, and willing to go that extra distance in everything they do is why we keep coming back to Tuffy. We won't go anywhere else, because I know our vehicles are safe and well maintained.
— Amy L., Kalamazoo, MI
— Tuffy Portage
As always they do a great job! Prices are great and service is second to none.
— Rick W., Kalamazoo, MI
— Tuffy Portage
Tuffy has always done good work for me they do a good job and give discount whenever they can thanks for all the hard work
— Michael C., Kalamazoo, MI
— Tuffy Portage
My father is a mechanic and he only recommends Tuffy for any muffler or exhaust pipe issues and Im glad I listened my exhaust pipe was loose and needed a replacement and they took care of it all in just a few hours my car is nice and quiet again
— Gabrielle C., Kalamazoo , MI
— Tuffy Portage
Weve been going to the Rick and Emilys Tuffy for the last 15 years. They have always treated us with kindness and respect. Their mechanics are very competent and skilled. We know our cars are in good hands with the Kings:)
— Brian N., Portage, MI
— Tuffy Portage
Very friendly and accommodating. Service was done with honesty and integrity. Will be a return customer.
— Shawn T., Portage , MI
— Tuffy Portage
A really great place. There service is the best. All of the employees are the greatest. Comfortable waiting area. I cant think of one negative to say.
— Theresa P., Portage, MI
— Tuffy Portage
Honesty saves me money Courtesy makes it pleasant Professional - they know their stuff! What more do you want?
— Gary M., Kalamazoo, MI
— Tuffy Portage
Lowest prices around us and they got us in so quickly! They did amazing work on my Subarus AC
— Teresa P., Kalamazoo, MI
— Tuffy Portage
Get your car or truck to tuffy's. You will not regret that decision. Great service, professionalism, and priced reasonable. All my vehicles are extremely satisfied.
— Donald and T., Portage, MI
— Tuffy Portage
Very professional, wouldn't have problem coming back for future work. The staff was great and knowledgeable. Highly recommend.
— David B., Vicksburg, MI
— Tuffy Portage
Fast, courteous, professional, and reasonably priced. Car was completed sooner than expected and at a lower cost than anticipated.
— Fred B., Kalamazoo, MI
— Tuffy Portage
Been a customer for years! Always good and reliable service. Easy to work with and honest, explain things clearly so you understand the needs and options. A pleasure to work with and definitely recommend!
— Anna B., Portage , MI
— Tuffy Portage
Received a speeding diagnosis, was quoted a price with suggestions for savings, work was completed in a timely manner, sooner than expected.
— Ewald B., Kalamazoo, MI
— Tuffy Portage
I am a long time customer and I am happy with my oil changes and inspections and the friendliness of everyone. They are quick and efficient!
— Diane S., Portage , MI
— Tuffy Portage
I was pleased with my recent visit. They were honest and took the time to answer questions.
— Julie H., Portage, MI
— Tuffy Portage
Great service fast and efficient, customer service is also great very friendly, this was my first time, I would recommend
— Tim M., Portage, MI
— Tuffy Portage
Been coming here for around 10 years+. Very friendly, professional, trustworthy, cost effective. I'm a single female and it's difficult to find service/ mechanical places you can trust. I now have to drive across town to go there, but it's worth it!
— Leslie K., Kalamazoo, MI
— Tuffy Portage
I will pleased with my recent visit. They were honest and took the time to answer questions.
— Julie H., Portage, MI
— Tuffy Portage
Tuffys Customer Service was top notch. Kind and carefully answered all my questions. The mechanic did a top notch inspections as requested. I recommend Tuffy to everyone. Make a appointment, they get you in and out in timely manner.
— Evelyn B., Kalamazoo , MI
— Tuffy Portage
Thanks Dave and your techs, I was visiting from LA and my land rover developed a problem. The diagnosis was correct along with the repair. The vehicle was an all time 4 wheel drive, which needed a driveline part replaced. The entire process was quick and at a great price. Thanks again
— Daniel J., port huron, MI
— Tuffy Port Huron
Dave and his associates were kind and helpful in every way. No hassle with anything. We were given a ride home, while they worked on our car, and picked us up when finished. Thanks again, Dave!
— LARRY ., Clyde, MI
— Tuffy Port Huron
I have been going here to have work done on my vehicle for 11 years. The work is always done right the first time, every time. With great people, great service and reasonable prices there is no reason go anywhere else.
— Joseph M., Marysville, MI
— Tuffy Port Huron
Tuffy's is the only place I would take my car for a repair. They know what they are doing, they explain everything really well and I know I can trust them to fix the problem. They also get the job done in a timely fashion and call you right away so you can get your back and get on with your day. I appreciate the service they do.
— Kristin C., Port Huron, MI
— Tuffy Port Huron
Great service at a reasonable price. If you want honest reliable auto repairs done right!
— Dave B., Port Huron, MI
— Tuffy Port Huron
Excellent overall experience with all members of the Tuffy team,would higly recommend to others seeking the very best in service
— Jack E., Anytown, MI
— Tuffy Port Huron
Today I heard a rattle under my car. I stopped in at Tuffy, expecting the worst. The mechanic quickly put the car on a hoist, showed me the problem. It was an unnecessary part that could be removed in 5 minutes. Done. No charge. I'll use them again when in need.
— Ivan B., Port Huron, MI
— Tuffy Port Huron
Tuffy Auto Service in Port Huron is THE BEST!!!!. We have been taking our vehicles there for years and we always get the best service. These guys really know their business and every one there is always so nice. I highly recommend them.
— Chris P., Ruby, MI
— Tuffy Port Huron
My family has used Tuffy since I moved up to Michigan a few years ago and we couldn't be happier with their customer service, repairs and honesty. They are very fair on prices and we have had all of our vehicles inspected by them before purchasing and we couldn't be happier!
— Mark S., St. Clair , MI
— Tuffy Port Huron
Friendly, honest, professional - an all around great experience - I would suggest Tuffy Tire and Auto Service of Port Huron to all my family and friends.
— John D., St. Clair, MI
— Tuffy Port Huron
I HIGHLY RECOMMEND THIS TUFFY, DAVE IS FANTASTIC AND THE SERVICE IS TOP NOTCH! THEY GIVE YOU A RIDE HOME SO YOU DON'T NEED TO SIT IN THE WAITING ROOM, IT IS AWESOME! I WILL BE BACK FOR ALL MY SERVICE, THEY DO IT ALL AND THEY ARE HONEST ABOUT WHAT IS REALLY WRONG WITH YOUR CAR! TRY THEM OUT, THEY ARE THE BEST IN THE AREA, YOU WILL NOT BE DISAPPOINTED!
— MONIQUE ., PORT HURON, MI
— Tuffy Port Huron
I had no appointment, but I did have a "clanking" vehicle on a Saturday morning. The manager not only was very polite and efficient but had it fixed quickly. The heat shield had come loose and it only needed a bolt put in but he did not charge me because it was so simple a fix. What he did get is a customer, EVERY TIME I have a muffler problem!
— John G., St. Clair, MI
— Tuffy Port Huron
They were able to find and fix a rare issue, on my Van. They keep a clean shop. They communicate well and are friendly. I give them 5 Stars out of 5. I will return, if the need arises.
— Richard B., Croswell, MI
— Tuffy Port Huron
Was able to take my car right in. Shane was very honest and pleasure to speak with. Also did not try to sell any service I did not need. Would recommend this Tuffy.
— Maria S., Smith's creek, MI
— Tuffy Port Huron
I live in Livonia and was visiting a sick relative in Port Sanilac for a few weeks. On my way home, my navigation system stopped operating. It had happened once before, and I knew I needed to disconnect the battery connection for a few minutes to reset the system but didnt have any tools with me. I took a chance and stopped in and asked for help. The nicest young man named Shane said it was no problem and proceeded to disconnect the battery and reconnect it for me, all at no charge! These are the nicest and honest people who could have taken advantage of an older lady from out of town, but instead chose to make her day so much better! Thank you so much! Youre the best!
— Rosanne S., Livonia, MI
— Tuffy Port Huron
Thanks for your great customer service. We are from out of town and needed to be at the airport. Thank you Shane so much for the awesome service.
— Cheryl B., Alger, MI
— Tuffy Port Huron
Words alone, cannot express how I value the service I receive from my TUFFY crew. They are the most accommodating and friendly people a woman with car problems could have. Both my husband and I value their service.
— Dennise H., Plainfield, IL
— Tuffy Plainfield
Very excellent service! Theyre helpful and priced fairly! I'm very pleased and will return. They also did a great job on my wife's car. The staff was friendly and took the time to answer all of our questions.
— Bill C., Plainfield, IL
— Tuffy Plainfield
The Service at this Tuffy location exceeds any other, they gave us a great deal with flexible payment options that made our repairs very affordable, and not to mention good conversation and great laughs with the manager. Thanks for an awesome experience.
— Lamyra C., Romeoville, IL
— Tuffy Plainfield
Came in for an oil change and was out faster than anyplace I have been to around here! Great work!
— Quentin N., Plainfield , IL
— Tuffy Plainfield
Great and friendly service up front with your car's problem no trying to sell you something you don't need.
— Bonnie J., Roedel, IL
— Tuffy Plainfield
I have always had excellent service at this Tuffy location at a very fair price. I bring my car, my wifes car, and my daughters car here for all service and have never been disappointed.
— Darrell P., Plainfield, IL
— Tuffy Plainfield
Repairs done in a timely manner. Good prices. Great coupons. Mechanic explained all repairs in detail and showed me what was going to be done. Gave me a free rental vehicle to drive during the time my vehicle is being repaired. Very customer service minded.
— Susan H., Plainfield, IL
— Tuffy Plainfield
The service was extremely professional! The employees are very helpful and are great at explaining everything that needs to be done to the vehicle. I recommend this place to family and friends!
— Dragan ., Plainfield, IL
— Tuffy Plainfield
Great service and explained everything in great detail without scamming into extra costs! Will be coming back!
— Debbie S., Plainfield , IL
— Tuffy Plainfield
Easy to book an appt, great location, friendly staff!
— Chinwei L., Plainfield, IL
— Tuffy Plainfield
As a women who has no knowledge of cars, I felt like these guys gave me a good and honest quote! Friendly atmosphere!
— Dawn F., Plainfield, IL
— Tuffy Plainfield
Jeff was SUPER helpful, kind and accommodating. He fit my car in for an urgent issue with my battery after a terrible interaction with a local competitor and was very friendly and efficient. Everything went so smooth and it saved my day!
— Nikki G., Plainfield, IL
— Tuffy Plainfield
I received excellent service at Tuffy in Plainfield. The price was better than anywhere else I have gone. They honored the online promotions. Service was quick and the wait time short. I highly recommend Tuffy in Plainfield for your next oil change.
— elizabeth A., Plainfield, IL
— Tuffy Plainfield
My van DIED - total electrical lock-up. Had no idea. Got it towed to Tuffy's @ 4:55 before they closed Saturday @ 5:00. Got it in the garage AND a loaner vehicle within 10min! Took quite a bit, and it did get expensive, but they found out what took out various electrical components, and got me back on the road later in the week. Good communication throughout with me having the ability to decide as we went along.
— Brent M., Plainfield, IL
— Tuffy Plainfield
Staff is great. Mechanics are very knowledgeable. Office people are wonderful, good people, Cathy and son Wes.
— Greg C., Pickerington , OH
— Tuffy Pickerington
I have used Tuffy Pickerington twice recently. The first time was to replace a serpentine belt that snapped. They were able to get me in and out the same day. I also got my front brakes repaired. For that I made an 8:00 appointment and was out the door by noon. Both times their prices were fair and they didnt try to upsell me on things I didnt need. I believe they are both competent and trustworthy.
— Brett S., Reynoldsburg, OH
— Tuffy Pickerington
The Hill Road North Tuffy Service in Pickerington, Ohio is second to none! You will not find a more efficiently run business. The good people at This Tuffy care about their customers and will do everything they can to take care of your auto care needs! I highly recommend Hill Road North Tuffy in Pickerington, Ohio for any auto problem you need may have. Sincerely Mike Halaiko Pickerington, Ohio
— Mike H., Pickerington, OH
— Tuffy Pickerington
I am a different Paul D, Excellent service as always
— Paul D., Pickerington, OH
— Tuffy Pickerington
We have been taking our cars to Tuffy on Hill Road for over 15 years. They provide excellent customer service, very honest and trustworthy. We highly recommend them.
— David C., Pickerington, OH
— Tuffy Pickerington
The service was friendly and fast. My family feels as though Tuffy won't take advantage of us. We will recommend Tuffy to anyone.
— David M., Pickerington, OH
— Tuffy Pickerington
My dad and I both have been taking our cars here for over 10 years. Everyone here has always been awesome and Wes and Cathy have always been more than helpful to us. Theyve taken great care of our cars and we wil continue to take our cars there as long as they are around. Thanks for the great and reliable service you guys provide!
— Christy T., Pickerington , OH
— Tuffy Pickerington
My wife and I have taken our vehicles to Tuffy in Pickerington ever since we moved here in 2001. They are professional, thorough, responsive, and very trustworthy. I highly recommend them!
— Derek M., Pickerington, OH
— Tuffy Pickerington
I have been bringing my cars to the Hill Rd North Tuffy for fifteen years. The service is excellent as well as the value.
— Matt W., Pickerington , OH
— Tuffy Pickerington
I was a walk-in oil change. They took care of me promptly and the service was friendly. Price was very reasonable too!
— Lori V., PICKERINGTON , OH
— Tuffy Pickerington
I have been going to tuffy in Pickerington for the last 5 years and they have never steered me wrong when it comes to servicing my vehicle. They are so friendly and the service is great! I will continue to take my vehicles to them. Thanks a lot Kathy and Wes.
— Paula ., Canal Winchester, OH
— Tuffy Pickerington
Kathy and the staff at Tuffy Pickerington are always professional, thorough and helpful. They are consistently reliable and can be relied upon to give you the real diagnosis without selling more than what is needed.
— Adrian P., Pickerington, OH
— Tuffy Pickerington
I called in and made an appointment for my 17 y.o. daughter to take her car in to get an oil change. I spoke to Wren who made her appointment for later that afternoon and gave me an amount that it would cost for her oil change. My daughter arrived 5 mins before her appointment time and they were ready for her. She didn't have to wait long for her oil change and it was less than I was quoted earlier! The best part of her experience.....they didn't see a young girl and try to sell her a 100 different things that she didn't need. I will always highly recommend this location. Thank you Tuffy Pickerington!!!
— MARSHA C., PICKERINGTON, OH
— Tuffy Pickerington
I was given a price to replace my alternator which was a fair price. I had taken 3 of my cars there and was always satisfied with the work performed. They called me the next day to quote me a price and I told them to go ahead. I picked it up a day later and it ran perfectly. Plus the price was actually $50 lower than quoted!! I will always support a family run business, I believe they will put forth a greater effort to make sure the vehicle is fixed right the first time. I am another satisfied customer. Thanks to all the guys at Tuffy!!
— Mike S., Pickerington, OH
— Tuffy Pickerington
Reliable, friendly, and reasonably priced service. They don't try to sell you services or repairs you don't need.
— Peggy P., Pickerington, OH
— Tuffy Pickerington
Have been with them for over 18 years. They are the ones I go to for car troubles. I have always found them friendly and competitive. My kids now take their cars to them.
— David T., Pickerington, OH
— Tuffy Pickerington
Amazing work every time! Nothing added nothing forgotten! You know what you're doing and it shows. Thank you for the great experience.
— adam p., clark, OH
— Tuffy Pickerington
I have had my car serviced by Tuffy for over 20 years. They are awesome, no worrys or concerns when Tuffy works on my car! Also, they have a friendly and very knowledgeable staff. I have recommended them over and over again.
— Laurie B., Pickerington , OH
— Tuffy Pickerington
Tuffy Pickerington is the only place I fully trust with my auto. They are professional, friendly, honest, timely, and an expert staff who provide 100% and beyond service and repair. They are my only choice in auto service and maintenance. You can trust them!
— Ellen N., Columbus, OH
— Tuffy Pickerington
A hose needed to be replaced and it was done in a very professional manner. I think we will maybe come back for our car needs.
— Brian W., Canal Winchester, OH
— Tuffy Pickerington
Time for a wheel alignment, so off to my go-to guys at Pickerington Tuffy. As usual, excellent work at a reasonable price. So nice to have a local shop with knowledgeable people I can trust!
— Ed K., Canal Winchestr, OH
— Tuffy Pickerington
Great service and very friendly would recommend to family and friends
— Janet H., columbus, OH
— Tuffy Pickerington
Again, Wes @ Tuffy in Pickerington, took care of my Ford Edge. It now has 150k in miles and keeps on running due to their excellent service. Long time customer. never think about going anyplace else for service for my family's vehicles. Now if they also serviced motorcycles, I would be set.
— stephen w., Pickerington, OH
— Tuffy Pickerington
Always honest and does good work. Has kept my '98 car running like a top. Family owned and friendly too. We need more places like this
— William C., Pickerington, OH
— Tuffy Pickerington
Great service and fast. As someone who travels weekly I needed a reliable place where I can get my oil changed twice a month. Thanks
— Joseph C., Pickerington , OH
— Tuffy Pickerington
I recommend to any and all who are looking for a reliable place to take your car for SERVICE to take your vehicle(s) to Tuffy in Pickerington. You will not have any regrets. The SERVICES are above and beyond as I have experienced the loyalty they give to their customers. They care about their customers and are willing to answer any questions about your vehicle with honesty. They welcome you with open arms and will take great care of you and your vehicle. Thank you Tuffy for taking great care of me and my car.
— ., , OH
— Tuffy Pickerington
Went in for an alignment on my vehicle and all work was done quickly and professionally.
— Michael U., Perrysburg, OH
— Tuffy Perrysburg
Excellent service. Upfront pricing. Work completed as quoted.
— Matt B., Swanton, OH
— Tuffy Perrysburg
Great work, very honest and very helpful with a specialized vehicle!
— JaDarian B., Toledo, OH
— Tuffy Perrysburg
I feel right at home here. They have always taken good care of my car and I love being able to trust them. thanks
— Linda C., Walbridge, OH
— Tuffy Perrysburg
I went to a dealership when my check engine light went on. The dealer set an appointment 40 days away. I the went to stuffy, who immediately checked the problem, and set a repair appointment for two days. Work was done on time, and the problem was fixed. I will go to Tuffy first from now on.
— Bob M., Perrysburg , OH
— Tuffy Perrysburg
Very polite I walked in for appointment got one for an hour away and they had my truck in at that time and had it done in a reasonable amount of time pricing wasn't bad
— Brian P., ROSSFORD, OH
— Tuffy Perrysburg
Fast, friendly, professional, and close to home! Highly recommend!
— Michelle M., Perrysburg, OH
— Tuffy Perrysburg
We always enjoy their service. Great staff and technicians. Very good prices and trouble-shooting. Happy holidays!!
— Jason & Chris M., Perrysburg, OH
— Tuffy Perrysburg
Was just back in for maintenance last week and as always Chris and the team are great. Willing to always accommodate the requests for the specific products I use for my vehicle when I started using them in Texas and carried over to here. Have a white vehicle and never any prints left over from the service.
— James G., Elmore, OH
— Tuffy Perrysburg
The work was done efficiently and Chris was very friendly and polite even when he got busy. Its refreshing to go somewhere that customer service is the way they do business.
— Danny B., Northwood , OH
— Tuffy Perrysburg
Excellent customer service, work with customers to meet their schedule. Honest diagnostics, they do not try to up sell additional work. But they do provide accurate info regarding needed or upcoming repairs
— Jerry G., Swanton, OH
— Tuffy Perrysburg
I needed to get my oil changed quickly, or regular place was booked. The owner Chris was very nice, said about 30-60 minutes. I was about 45 minutes. Good service, kind, friendly place.
— Julie W., Perrysburg , OH
— Tuffy Perrysburg
Just moved to Ohio had car trouble took it to tuffys fair honest . Even went out there way to find a rent a car company so I wouldn't be left without a ride. If I need any more work done will be going to tuffys... thanks again.
— Glen K., Perrysburg , OH
— Tuffy Perrysburg
This is the place to go to...Professional Service, Highly Skilled Mechanics and Fair Prices.
— Jeffery L., Millbury, OH
— Tuffy Perrysburg
I really like the owner. Hes direct, doesnt beat around the bush. Gives a range of options so you can decide what makes the most sense. I will keep making it my primary mechanic as I have for several years.
— Michael M., Perrysburg , OH
— Tuffy Perrysburg
I have been a Tuffy customer for several years now. They are thorough, conscientious and up front about every thing. Always just the facts. I do the simpler maintenance myself, fluids, brakes, belts, etc. and being (somewhat) mechanically inclined am of a generally skeptical nature. I never hesitate to take any of my vehicles here when the fix is over my head or the problem baffling. They deliver excellent work when they say they will - never a surprise, never a disappointment. Highly recommend the Perrysburg, Ohio Tuffy team.
— Dan K., Maumee, OH
— Tuffy Perrysburg
I appreciated the fast oil change service, the attention to detail in checking my vehicle, personalized approach, and no sales pressure for additional repairs or services.
— Noel W., Toledo, OH
— Tuffy Perrysburg
I have been a regular customer with Tuffys for the last 10 years. They are the best in this area. Trustworthy, reliable and done on time. I highly recommend them for car troubles.
— Navneet K., Perrysburg, OH
— Tuffy Perrysburg
Great service! I called last minute and the team got me in ASAP. Very professional and courteous. Will definitely be back again.
— Paul K., Perrysburg , OH
— Tuffy Perrysburg
Was looking to get my regulator fixed, alot of other shop prices were a bit too steep for what I needed. Tuffy came down with the best price, and had it done in time of me getting off work, would highly recommend
— Seb X., maumee, OH
— Tuffy Perrysburg
Chris is as honest as the day is long. I took my car in to have the battery and brakes checked and everything tested fine. So I did ask for an oil change and was out quickly. I will be returning! Melinda Sandwisch
— Melinda S., Woodville, OH
— Tuffy Perrysburg
Ive been going for over 10yrs and grandson is going to use them with his car. Only place to take vehicle to be repaired is Tuffys
— Thomas G., Rossford , OH
— Tuffy Perrysburg
I was in Perrysburg when my brake like broke. This was the closest place to go to, and I was nervous because I had never been there before. I usually go to the same person in my hometown. I felt these people were honest, and not too badly priced. My car was done in a reasonable amount of time, and everything felt great afterwards. I was pleased with their service and work. Id go there again.
— Alicia R., Fremont , OH
— Tuffy Perrysburg
This was my first visit, a great welcome very professional. Took care of my problem at a fair price. I will go back and also recommend.
— Rickey P., Alabaster, AL
— Tuffy Pelham
This was my first time, and I was impressed with the professional manner of all the people. The work on my brakes was excellent. Will be coming back this month for A.C. work.
— Debbie F., Alabaster, AL
— Tuffy Pelham
Has the best customer service. Everyone was very helpful. Will be back when my car is ready for the other maintenance. Thank y'all so much.
— Rosemary P., Pinson, AL
— Tuffy Pelham
Awesome customer service from the manager himself. The technicians were friendly as well.. My car was also taken and ready in a timely manner Thanks
— Will R., Bessemer, AL
— Tuffy Pelham
Excellent service, fast and they went above and beyond offering to check into upcoming services - AND - I didn't need any, very honest and dependable.
— PKB B., STERRETT, AL, AL
— Tuffy Pelham
Best auto place in town!! Hands down, these guys are very friendly, knowledgable & they won't offer you something you don't need, like other shops I've been to. Others will tell you, you need this but in reality, you really don't. There's enought work out there for everyone, so, be honest & it pays off! This is a great place to take your car so you can trust the staff!
— Sharon G., Pelham, AL
— Tuffy Pelham
Love Tuffy. Very professional, honest etc. You will not be disappointed. William and Kim are top notch!!
— Adrienne R., ALABASTER, AL
— Tuffy Pelham
If I could give 10 Stars I would Excellent service. Friendly. I feel safer driving because of his thorough inspection.
— Joseph B., Helena, AL
— Tuffy Pelham
My first visit to Tuffy in Pelham, AL was a good experience. They got my vehicle in within 15 minutes. Performed the service I requested and had me ready to go quickly. I do plan to return for future service.
— Neal C., Alabaster, AL
— Tuffy Pelham
Very quick and efficient service. Paid about half of what I expected for an oil change on my Kia.
— Joe M., Pelham, AL
— Tuffy Pelham
William and his team are always a pleasure. I work near Tuffy Pelham, and they have always sprung into action to get my car serviced and back on the road.
— Pari B., Pelham, AL
— Tuffy Pelham
Friendly staff, quick and efficient service at great price. From now on i will be going there to use their other services.
— Shannon M., Hoover, AL
— Tuffy Pelham
These people are professional and dependable to get the work done on time. More than that, they are genuinely friendly and nice. I will use them again for any needs I have. Highly recommended!!
— Jim L., A;abaster, AL
— Tuffy Pelham
Went in to have my car serviced and met the owner whom is very nice & has great customer service. He and his team took care of me and I will definitely be going back again!!!!
— Jill F., Alabaster, AL
— Tuffy Pelham
My experience with them was awesome! Super fast and super friendly!
— Dawn D., Chelsea, AL
— Tuffy Pelham
very kind. was late in the evening but still took time with me. immediately looked at my car and showed me what needed to be fixed and why. pricing was affordable and very fast turn around! went down the first and they were rude didnt want to take the time to talk to me . ended up at Tuffys and thankful for that! we will be back!!
— Crystal B., Alabaster, AL
— Tuffy Pelham
Once again, their service is second to no one. Courteous, honest and very efficient. Thanks
— Joseph M., Helena, AL
— Tuffy Pelham
I was impressed with the crew at Tuffys , they corrected my trucks problem . They listened to me and went above and beyond the usual repair shop to correct . From today forward , I will be using Tuffys.
— Steve M., Helena, AL
— Tuffy Pelham
Excellent service very happy with tires William and his crew will take care of your auto needs.
— Charles A., Columbiana, AL
— Tuffy Pelham
2nd time they've worked on our Camry. First class customer service. Brian leads his crew with respect and integrity. They all serve you with gladness which leads to excellent results. Five stars may come as more work must be done. Thanks guys!
— Dan D., Hoover , AL
— Tuffy Pelham
Had a leaking front tire needed a tire ASAP CALLED Tuffys and got tire price quote. When I got there cars all over coming out of bays Thought this would be a long wait. Was surprised when they Jacked up my car outside and put new tire on in an hour. And I was on my way. Very pleased
— Chris B., Panama City Bch, FL
— Tuffy Panama City Beach
Gary Godfrey, Mgr of Tuffy Tire & Auto on Back Beach Rd gets 5 Stars for the Great Team he has built. I 100% recommend the back beach rd Tuffy for any auto repairs...
— Randy S., Panama City Beach, FL
— Tuffy Panama City Beach
They were so awesome I went to Tuffy's to get my AC fixed two years ago. They did an excellent job. They worked with me on payments. I just had a problem with my fuel system they fixed my car. They are awesome!
— Cynthia A., Santa Rosa Beach, FL
— Tuffy Panama City Beach
Very efficient tho amount of cars parked in lot would lead you to believe otherwise. Fred attended us and he was new to the job but we would not have known if we had not been told. Will recommend to all my friends.
— Trena C., Panama city Beach, FL
— Tuffy Panama City Beach
Gary and the Tuffy team are absolutely AMAZING! The best customer service i have ever experienced at auto shop...the work they did was wonderful for brakes and oil change. The price was way better than other quotes. I am more than pleased with Tuffy PCB! I will never go anywhere else for auto care service again!!
— Deb B., Panama City Beach, FL
— Tuffy Panama City Beach
I have been coming to Tuffy on the Beach for years... Gary, Darrel & Tommy are excellent service providers. They have taken great care of my two cars and I appreciate them ! - P. Gill
— philip g., panama city beach, FL
— Tuffy Panama City Beach
The guys at Tuffy were very helpful and provided great service. They found a slow leak (nail) in my tire which couldnt be fixed so they switched out my spare tire and installed it. They didnt even charge me, Thanks guys!!
— bob l., cary, IL
— Tuffy Panama City Beach
Came into Tuffy Tire in Panama City Beach. For tire repair. Service was excellent. Nice people that do good work.
— Brandon B., Burnsville, NC
— Tuffy Panama City Beach
Awesome service and courteous staff. Will definitely recommend this place!
— Sandi N., Panama City Beach , FL
— Tuffy Panama City Beach
I have been a customer of Tuffy Panama City Beach for the past three years. They recently installed a new transmission in my 2002 Jeep. They kept me notified of the status of my repairs and took excellent care of my automotive needs. I would recommend them for any type of automotive repairs and tire needs. I would rank Tuffy Tire and Auto of Panama City Beach in the upper 5% of automotive repair shops that I have ever dealt with in my 58 years of automobile ownership.
— CaRl H., Panama City Beach, FL
— Tuffy Panama City Beach
The Covid 19 affected much of our lives...including servicing our vehicles. As travel bans were lifted we headed to the beach! Once arrived we attempted to get an overdue oil change only to find some businesses were still following distancing guidelines. We called Tuffys and was able to get in the same day. The staff was very friendly and I was in and out in a timely manner. I got tire rotation and oil change for under $40! I found coupon online. I would definitely go back!
— Will R., 1606 N Chester Rd, TN
— Tuffy Panama City Beach
I had a flat while visiting PCB. Roadside service attempted to plug the tire but the hole was too big. He recommended Tuffy and said they would treat me right. I called them frantically 40 min before they closed. They told me to come on in and as soon as I pulled up these guys were on it! Like 5 guys working together to repair the tire, replace the spare, searching for a replacement if it couldnt be repaired, etc. Luckily they were able to repair it for a very low price and we were able to travel home safely the next day. Great group and not one single person seemed put out that I had rolled in right before closing! If I lived there, they would have all my business. Thank you all so much!
— Susan S., Crane Hill, AL
— Tuffy Panama City Beach
I came in as a walk in and they saw me immediately. Was told it would be about an hour. I was out of there in 40 minutes.tire repair , balance two other tire checks. Very fair price. Absolutely pleased.
— Steve W., Panama City Beach, FL
— Tuffy Panama City Beach
2 years in a row I had a flat tire and went to Tuffy's. the service was outstanding and the prices fair. Both times they were very busy but managed to get us on the road again in a very timely manner. Wished we lived closer or that we had a Tuffy's at home.
— Rick M., panama city beach, FL
— Tuffy Panama City Beach
This was my first time going to Tuffy and I will definitely be returning for future needs. I had a flare tire and out of 4 different places I tried they were the only place that had my tire size and could get my car in the shop when I got there. I went from getting 1 new tire to getting all 3 done that I need, plus a wheel alignment and an oil change, all this done in under 2hrs and at a better price. The guys there were very professional and helpful especially Fred who helped me from start to finish. It was a great experience! Thank you!!!
— Stephanie R., Panama city beach , FL
— Tuffy Panama City Beach
It was a long wait, my own fault for not getting an appointment. Very professional service writers, mechanics & management. Clean facility. Thank you for excellent work. I will be back with my other vehicles.
— Mark D., Inlet Beach, FL
— Tuffy Panama City Beach
My wife was traveling through Panama City Beach and the truck just quit. She told me where she had stopped, I told her there was a repair shop around I has seen before. I call the Police Dept. just to make sure she was not in traffic. She said the patrolman said all there units goes to Tuffy right behind her. He called a tow truck and the tow truck driver said all there personal and private vehicle's goes there. When I arrived the tech already had diagnosed the problem and had found a new part. They even let her sit inside the AC with the dog until I got there. This was in the afternoon, they called the next morning letting me know the truck was ready for pickup. Fuel pump went out, so they had to drop the 26 gallon tank full of gas. My wife was very impressed with how nice the Guys were to her and the Dog. I was very, very surprised how fast the repair was and how professional, but still kidding around all the guys were. Like all the other reviews, I wish they were closer to me as well.
— Robert G., Destin, FL
— Tuffy Panama City Beach
While on vacation we had a problem with our F 250 super duty Ford truck. Had it towed to Tuffys and they replace the starter and ignition switch. After completion of that problem we took it back home and when we got up the next morning it would not crank again. We took it back to Tuffys and it needed a shifting cable which they replaced free of charge. Truck is running fine now thank you very much.
— James S., Yulee, FL
— Tuffy Panama City Beach
As a rural mail carrier, my car takes a severe beating every day. Tuffy is my go-to for fast, quality service at a fair price to keep me on the road and working. They do a great job!
— Steve S., Red Bay, FL
— Tuffy Panama City Beach
Excellent team. I have used this location for many years and Gary and his crew have always gone the extra mile in taking care of all of my vehicles.
— Penny S., Panama City, FL
— Tuffy Panama City Beach
Very quick and efficient service. Will Definitely return. Thanks
— Frank P., 198 Somerset bridge rd, FL
— Tuffy Panama City Beach
Ran over a nail the night before I was to leave going back home..called several places they told me it would be later that day before they could get to me.. call Tuffys... they got me right in..Fix my tire and i was on my way home.. they were very great to work with.. I really appreciated them helping me out..
— Jennifer S., Oxforr, AL
— Tuffy Panama City Beach
First time to use this location. Made an appointment for oil change at 12:00 pm. Place was extremely busy, but my car was on the rack by 12:10 and out at 12:35. The technician found two taillight bulbs out and replaced them for $1.99 each, no labor. Had used Tuffys in Lynn Haven for the past 10 years, with the same excellent service I received at the beach location.
— Bob D., Santa Rosa Beach, FL
— Tuffy Panama City Beach
We blew a tire in Eufaula Alabama limped into town on the spare Gary ordered us a tire it was in next day back on the car and we were ready to go, thanks a lot for the excellent service!
— Dale B., Woodstock , GA
— Tuffy Panama City Beach
I work out of town a lot and we always depend on tuffys for any problems that my wife has with her Tahoe. Great service and great people
— Randy S., Panama City Beach, FL
— Tuffy Panama City Beach
I live in PCB and have all my work done at Tuffy in PCB. They do good work, are friendly and professional, and are competitively priced for their work. I would rate them in the top 2% of all shops I have used for car repairs..
— Carl H., Panama City Beach, FL
— Tuffy Panama City Beach
Daryl, Gary and crew were extremely helpful in a difficult situation for me. As a vacationer my vehicle broke down on a holiday weekend unfortunately. Had to it towed to Tuffys and they had it back in less than 2 day (I expected 4-5 days). Even though I couldnt pick it up for over a week they were very kind and very helpful. Definitely recommend for any auto needs
— Dustin J., Warner Robins , GA
— Tuffy Panama City Beach
We were on vacation and had vehicle trouble. Sales Associate Darrell went far and beyond his call of duty to help with getting my vehicle repaired and working thru the warranty company. Very professional and in timely manner. Strongly recommend to anyone.
— Bruce G., Dalton, GA
— Tuffy Panama City Beach
I was on a trip to Panama City with a group of friends and as we were headed to dinner the second night there, my car just quit. Wouldn't turn over or anything. I got a tow truck to come pick it up and he suggested I let him take it to Tuffy's and I am SO GLAD he did! They are so professional! They called when they said they would and worked so hard to make sure that I was able to take my car home when it was time for me to head home. I am SO thankful for their hard work and professionalism! If you are ever in need of auto services while in PCB I highly recommend Tuffy's!
— Lindsey W., Florence, AL
— Tuffy Panama City Beach
Was on vacation this past week, and the hub bearings went out on my 2013 Ford F-250. Took it to Tuffy, and they checked it out, and had me back on the road the same day so I could enjoy the rest of my vacation. Very nice and respectable employees, and reasonable prices. Also give discounts for first responders. Would take my vehicle back to the anytime. Wish they had one closer to my home.
— Josh A., Panama City , FL
— Tuffy Panama City Beach
I cannot day enough good things about the people at Tuffys! We were 8 hours away from home and our tire kept losing pressure. They were so fast and helpful. If Im ever in PCB again and have car issues, I will definitely be going here!
— Sabrina R., Mount Juliet, TN
— Tuffy Panama City Beach
Tuffy on Back Beach Rd is Simply the Best... 5 Stars all the way.... Good Job
— Randy S., Panama City Beach, FL
— Tuffy Panama City Beach
We came in to Tuffy's after having issues on work done by another shop in PCB. Tuffy's fixed the problem, went above and beyond to make sure the issue was corrected WITHOUT selling us parts or services we did NOT need. We will only be using them in the future for all our car service needs. I highly recommend them and am THANKFUL for their honesty and hard work.
— DeAnna G., Panama City Beach, FL
— Tuffy Panama City Beach
The Back Beach Road Tuffy's has always delivered good workmanship and great customer Service.
— Dennis K., PANAMA CITY BEACH, FL
— Tuffy Panama City Beach
Darryl is awesome, very personable and Fred is great too ... They all did a wonderful job in replacing my brakes and tires, all the little petty things I wanted and going beyond to get advanced auto to warranty my battery after having to jump it off several times ... Thanks guys, see you again!!!
— Deborah C., Panama City Beach, FL
— Tuffy Panama City Beach
Very friendly and helpful. We were on vacation and needed to replace a tire they got us in and out very quickly. I have never had said quick service. Would recommend them to anyone needing their services.
— Debra H., Daleville, AL
— Tuffy Panama City Beach
Awesome staff, great, friendly service and fair prices. Will definitely return.
— Sandi N., Panama City , FL
— Tuffy Panama City Beach
I brought my vehicle in today and was extremely impressed with the service center. Other auto services were not able to satisfy my needs. Landon was the associate I dealt with over the phone and also at the service. He was fantastic, sincere, knowledgeable and professional in every way. Thank you so much. From now on, I will bring my vehicle to Tuffy.
— David L., Panama City Beach, FL
— Tuffy Panama City Beach
Tommy was super nice and knowledgeable. He did an outstanding job explaining what needed to be done and why. He is a great asset to your company. The guys at the desk were nice as well.
— Mary R., Panama City Beach , FL
— Tuffy Panama City Beach
I'm a local, and I had an appointment at 7:30 am for an oil change and tire rotation. It was one first time there. I was in and out by 8:17 am. Great service.
— Darla T., Panama City Beach, FL
— Tuffy Panama City Beach
Walked in for an oil change on a busy Friday morning. Got right in. Very prompt service. Excellent customer service. Very friendly staff. Waiting area was clean and tidy.
— Krista W., Panama City Beach, FL
— Tuffy Panama City Beach
We were in Panama City Beach for a short vacation when we had a flat tire not far from Tuffy Tire & Auto Service. They quickly installed our spare, ordered a new tire, installed it the next day and has us on our way. Wish you were closer to our home, would use and recommend you to everyone. Darrell and Gary were responsive. Thanks!
— Darlene C., Panama City Beach, FL
— Tuffy Panama City Beach
The Tuffy Team on back beach road have serviced our 4 vehicles for over 10 years and they are the BEST... If anyone is looking for a 5 Star Service Center, I highly recommend you check them out...
— Randy S., PANAMA CITY BEACH, FL
— Tuffy Panama City Beach
Excellent service. Diagnosed and fixed timely.
— Robert F., Panama City Beach, FL
— Tuffy Panama City Beach
I have been a customer of Tuffy Tire in PCB for the last three years. Work is always performed at my expectation and at a reasonable cost. I have other options for service but choose Tuffy because of good service.
— Carl H., Panama City beach, FL
— Tuffy Panama City Beach
My best friends car broke down the cv axle locking pin broke off and Gary Godfrey and his staff were amazing, he sent his driver to another town to get the part and had the car up and running in 3 hours so we could finish our trip. We are very thankful for this business he was very honest and explained everything so we could understand it. We are from Ohio and were traveling to Kissimmee Florida and without Mr. Godfrey and his staff we would of been stuck.
— Victoria P., Van Wert , OH
— Tuffy Panama City Beach
We are from out of town and had a nail in our tire. I was expecting them to say I needed a new tire. Instead they first tried to plug it. It worked!!! It was fixed and I was out in 15 minutes. Fast, honest, and efficient. Great work! Thanks guys.
— Kim W., Kennesaw, GA
— Tuffy Panama City Beach
Great service! Here on vacation and truck started acting up running bad, called all Ford garages in area, fastest they could yet me in was 2-3weeks just to look at it, I needed to go back home in a few days, my wife found this place on a google search, she requested service online and got an appointment the next day, they immediately sent me confirmation to bring in at 130 next day! Wow what a difference in ability to get your vehicle in, dealerships are loosing touch, they got it in and within 3 hours they had it going, the coil pacs burned out, Ford had replaced them a few thousand miles before, guess Orem is not always better , these guys are very professional, friendly, knowledgeable, everything you would expect! I highly recommend them!!!
— Jack C., Spring green, WI
— Tuffy Panama City Beach
Tuffy's is our go-to place for tires and car repairs. They always take good care of us and our cars!
— Maureen F., Santa Rosa Beach, FL
— Tuffy Panama City Beach
Fixed my automobile promptly and handled it all with care. Very happy and will use again.
— Christine R., Battle Creek, MI
— Tuffy Panama City Beach
Recently on vacation in PCB and came out to the parking deck to find a screw in my tire and it had gone completely flat. It gets better....then, and only then, did I learn that my 2020 car did not come with a spare tire. Immediately found Tuffy's online and they were closing in an hour and, to say I was distraught, would be an understatement. The guy who answered the phone was less than pleasant but said he would try to work it in that day because I was scheduled to leave town the next morning. Upon arrival, I had the pleasure of speaking with Fred Hodges, Asst Mgr. The place was crazy busy and an irate customer was yelling at Fred. He was able to quickly gain control of the situation and treated me with utmost kindness and, by far, the most superior customer service. My car was ready by the time we ate dinner and I was back on the road. 5/5 stars for Fred Hodges!! Thank you!!
— Christi S., Atlanta, GA
— Tuffy Panama City Beach
Landon was the best attendant and serviced my car very quickly! Appreciate his hard work and amazing quality of service.
— Tess R., Panama City Beach, FL
— Tuffy Panama City Beach
I have used Tuffy for the past four years for all my automotive repairs and service. You can trust them to be honest and only do what is needed. I will continue to use Tuffy in the future. I go to the store on 98 and have confidence in Gary the manager and Darrell a service representative. Gary knows cars and treats his customers in a professional manner.
— Carl H., Panama City Beach, FL
— Tuffy Panama City Beach
It was time for an oil change, actually past due, the closet place for me (without having someone pick me up and take me back) was Tuffy's. I called the day before, they set me up for an appointment at 7:30am. I went, handed over the keys and Landon did his job! Staff is friendly and prices are just right. Oil change, tires balanced and oil change all in less than an hour. Tanner, Coty and Landon did a real good job of getting me in and out...Thanks guys!!!
— Melissa G., vernon, FL
— Tuffy Panama City Beach
Always have had great service and great people, I trust them with all my vehicles
— Randy S., Panama City Beach, FL
— Tuffy Panama City Beach
I cannot say enough how much I appreciate the people at Tuffy's! I was in Panama City for vacation and due to leave on Monday at 10:00 a.m. On Sunday my car would not start. It was not the battery. I had to extend my stay and search for a mechanic, have my car towed and wait for the diagnosis. The first place I called said it was a 10 day wait to even look at it. It didn't matter that I was 900 miles from home with 3 grandkids and nowhere to stay. AAA recommended Tuffy and towed my car on Monday morning. They had it fixed by that evening. I am sure Tuffy pushed me ahead of others but they understood the gravity of the situation, much like priorities in an emergency room. I was able to leave on Tuesday afternoon for home in my own car. Thank you, Tuffy!!
— sonja m., tulsa, OK
— Tuffy Panama City Beach
On a vacation and had a nail in the tire. Couldn't have had better service. Friendly, prompt, accurate, and made me feel at home.
— Matthew H., Panama City, GA
— Tuffy Panama City Beach
Extremely helpful staff and excellent service. We went to Tuffy auto on Panama City Beach Parkway. While we were on vacation and a low tire pressure light came on. We have nitrogen filled tires so I was worried that we would have trouble finding a place to help us. Tuffy staff came to our rescue and did nitrogen fill. I was able to drive home confident that I would not have any tire issues. Thank you very much to the Tuffy employees.
— Donna H., Birmingham, AL
— Tuffy Panama City Beach
Just arriving in Panama City Beach I heard a weird noise I could not identify. Took vehicle to Tuffy. Even though they were VERY busy, I got a call in less than four hours with diagnosis. Even though they could not procure the part for several days beyond my planned stay, they assured I could drive the vehicle the 350 miles home. They were correct in that and the diagnosis. Very good communication and quite friendly. Highly recommend this auto repair shop.
— Randall C., Memphis, TN
— Tuffy Panama City Beach
These guys are great. Repaired our tire and got us back on the road quickly. Fair price. Good communication.
— David S., Atlanta , GA
— Tuffy Panama City Beach
Gary and his entire team do an amazing job. Customer service is top notch. I've been taking my vehicles there for years and completely trust Gary and his team with all my families vehicles needs.
— Steve S., panama city beach, FL
— Tuffy Panama City Beach
The WONDERFUL crew helped above and beyond care. They explained EVERYTHING before hand to me, respected me and even drove me home! They fixed everything and then even picked me up too!! Can't say enough great thing's about the TEAM at Tuffy! Will go there forever! Thanks guys!!
— Angel K., Oswego, IL
— Tuffy Oswego
I have brought both my cars here. Very good service. My auto tech Mike G. was very informative and knowledgeable. No complaints.
— Joe G., Aurora, IL
— Tuffy Oswego
First time and won't be the last. Everyone and everything was just right
— Raelee J., Aurora , IL
— Tuffy Oswego
I took my car in for a loose belt & leaking trans fluid. Customer service was excellent. They showed me the problem, gave me fair quote and the job was completed on time. I will not go to another shop. I'm completely satisfied with the service done to my car.
— Mickael M., Montgomery , IL
— Tuffy Oswego
The staff are friendly and made recommendation on what to do without pressure. Their primary concern is my safety. I would recommend this shop to my family and friends.
— art T., Aurora, IL
— Tuffy Oswego
I stopped by first thing in the morning to have a slow leak checked out. They were able to get me in within a half hour which was well appreciated. They found a nail in the tire and repaired it in 10 minutes. Great service and friendly staff.
— Christopher L., Aurora, IL
— Tuffy Oswego
I had reached out to Tuffys because my car was making an odd sound and I thought it should be inspected to find what is causing the noise. Owen and his team were able to get my car looked at and taken care of within 2 days. Owen was very informative and did a very thorough inspection on my car and figured out what needed to be taken care of. Definitely recommend Tuffy in Oswego and I will be going there for all future services!
— Taylor L., Oswego , IL
— Tuffy Oswego
I went in for an oil change they were very informative about my car as well as providing me with options to pay for other repairs. Great place!
— Sheena W., Montgomery, IL
— Tuffy Oswego
I really like going here. They are very friendly and do a great job working on my vehicle. They let you know what is wrong with your car and just geat people there that work on the vehicles. I can always call and ask a question about my car and they will work till they can get it fixed if needed.
— Theresa D., Montgomery, IL
— Tuffy Oswego
I had a last minute need with my brakes. Craig was wonderful. He fit me in immediately, made the check in incredibly easy and explained what my car needed and why. I was incredibly impressed and will be bringing all my vehicles back to Craig.
— Rebecca H., Batavia, IL
— Tuffy Oswego
Best Customer Service Experience ever! Owen not only was courteous, he extended helping hand on to find a solution for the payment plan. The service was good and the car was in better condition than before! Kudos to Owen and the team.
— Christo M., Aurora, WI
— Tuffy Oswego
I am currently enrolled in automotive school and Ik a little about vehicles but not a whole lot. I dropped my Silverado off at tuffys for a low oil pressure diagnosis they found out my oil pump was bad the same day. Then called me into the ship to walk through step by step and help me learn what they were doing to fix my truck. While it was in the air he walked me around every inch of my truck and talked abt how everything is in good condition pointing out things that normally go bad on a Silverado. I will most definitely use tuffy again!
— Matt G., Oswego, IL
— Tuffy Oswego
It's been awhile but I've had work done and tires replaced a number of times at Tuffy Orland Park. The last time I came into Tuffy I needed tires. The gentleman who took care of me at the counter was friendly, knowledgeable and took his time to get the tires I was looking for. We settled on a mid range priced, radial with a smooth ride, yet higher mileage tire. The installation was timely and well done. I am a Tuffy patron for LIFE!
— Greg P., Orland Park, IL
— Tuffy Orland Park
Thank you to Tuffy Tire & Auto Service Center for saving the day once again for me. You brought my car back to life! This is the best auto shop I have ever been to. Not only do they give the best service at great prices, but they are so professional and treat their customers like family. Again, thank you for a job well done. You have a customer for life!
— Eric P., Orland Park, IL
— Tuffy Orland Park
Thank you guys for your amazing service and ensuring that my vehicle was "all good" for my road trip!
— Christina K., Orland Park, IL
— Tuffy Orland Park
Excellent service at a very fair charge! Many thanks to the professional team at Tuffy's of Orland Park! Highly recommended!!
— Dan M., Owens, IL
— Tuffy Orland Park
Brought car in for new shocks and coil springs. They provided free shuttle service and did a great job. Will come back for any other service that is needed in the future.
— steven j., tinley park, IL
— Tuffy Orland Park
Joe and the crew where very professional and provided great service to repair the brakes on my vehicle. It was done with quality materials and labor and was surprisingly washed and vacuumed clean upon completion. A job very well done!
— Leonard D., Orland Park, IL
— Tuffy Orland Park
Brought Grandpa's car here for brakes, the price was right, they did a free oil change and even washed the car. We'll be back! Thanks!
— John C., Orlando, FL
— Tuffy Orland Park
Brian is very knowledgable about cars and always gives his professional opinion on a fair price and is great with honoring coupons
— Gregory B., Tinley park, IL
— Tuffy Orland Park
Awesome crew! Assisted me quickly and did an excellent job fixing my car so I could drive it again. Highly recommend this location because of their personal attention, honest and quick service.
— Joanne M., Ocala, FL
— Tuffy Ocala
Great service and quick! Gave me a much better price than other shops in town, and super helpful! I wont be taking my car anywhere else!
— Molly P., Ocala, FL
— Tuffy Ocala
Excellent service at a great price. Also trustworthy employees that don't take advantage of those who don't have a clue about cars. I will not go anywhere else.
— Tonya R., OCALA, FL
— Tuffy Ocala
Friendly, knowledgeable, and did not try to sell me more than I needed. Great pricing and service all around!
— Christina C., Ocala, FL
— Tuffy Ocala
Every time I have any service performed on my car, the service is performed in a timely manner and the prices are excellent. Whenever I need normal service for my car I don't even consider anyplace other than Tuffy.
— ANDY W., OCALA, FL
— Tuffy Ocala
I'm no longer an Ocala local and I sorely miss this Tuffy location. Service deserves above 5 stars and I've never had any issues with repairs done here. Definitely a place I trust to get the job done right without inventing or creating additional issues.
— Elizabeth M., Bradenton, FL
— Tuffy Ocala
Ever since I started going to Tuffys with my dad, I always knew I would always trust my cars in the hands of Tuffys mechanics. Great customer service!!
— Charline C., Ocala, FL
— Tuffy Ocala
Very friendly service , professional and accurate any problem you may have they know how to diagnose the problem if anyone has car troubles I highly recommend giving this company your business
— Tylor D., Ocala, FL
— Tuffy Ocala
Tuffys is the only place I will bring my vehicle! I know that my safety is as important to them as it is to me. I wouldnt go anywhere else!
— Debbie S., Ocala, FL
— Tuffy Ocala
I have been with Tuffy for a long time and would recommend them to anyone. They are honest and understand your problem immediately.
— MARIA D., OCALA, FL
— Tuffy Ocala
Been with Tuffy from 2000 and all my cars that I had or have was services there get you in and out as fast as it take an they treat you like you part of there family and I trust all of there mechanics to do the work they go out of there way to help you
— JOHN C., CAREY, FL
— Tuffy Ocala
Been going here for several years now. Even drive from Gainesville to go here. Excellent customer service & good prices on services. Always come here for my truck & car maintenance work.
— Beth B., Ocala, FL
— Tuffy Ocala
I have been with Tuffy, for almost 25 years. They are good, honest guys. I know that when I take my car in, it will be serviced right. I just bought another set of tires and I could not be happier.
— Crystal B., Ocala, FL
— Tuffy Ocala
I have been with Tuffy for more then 20 years he has work on all my cars and truck every one there make you feel like family.just go there and fine out
— John C., OCALA, FL
— Tuffy Ocala
Awesome and quick service, friendly staff! I highly recommend this place.
— Ka’Dajua ., Ocala, FL
— Tuffy Ocala
Very professional and personable. Oil change is less expensive here too.
— T M., Clermint, FL
— Tuffy North Clermont Hwy 50
Brake service light came on and I called Tuffy's they got me in right away and fixed my car in a matter of hours. Thank you Sasha and Team !! Forever a Customer!!
— Carolyn S., Clermont, FL
— Tuffy North Clermont Hwy 50
It was my third visit at this place. Work was done in a timely manner on all three.
— Greg A., Groveland , FL
— Tuffy North Clermont Hwy 50
Came for an oil change. Sasha the the team always take good care of me. Being a Senior it is hard to find trustworthy people to work on my older car. They have gone out of their way to find the best prices on all the parts Ive needed. Thank you Tuffys
— Susan B., Clermont, FL
— Tuffy North Clermont Hwy 50
They have the most amazing service , and the staff goes above and beyond!! We would not take our cars anywhere else
— Steve F., Minneola , FL
— Tuffy North Clermont Hwy 50
I've been servicing my vehicles with Tuffy Clermont North for years. Chris and Sasha are great, giving professional service at a reasonable price and in good time. I consider these guys friends, who watch out for me and don't see me as $$$ but as someone to treated right. They have my respect and my business.
— Kim H., Clermont, FL
— Tuffy North Clermont Hwy 50
Gracious and very honest with service and estimates. My new car service place!
— Meredith J., Groveland, FL
— Tuffy North Clermont Hwy 50
The manager was so helpful and gracious Did everything he could to save us some money on our tire repair. His associate Simon was especially both competent and caring.
— Timothy P., Clermont , FL
— Tuffy North Clermont Hwy 50
They had a real hard time with my air condition system on my Dodge Challenger but now I am totally pleased with the work they did Sasha and luis Keep me informed of the work they was doing to the vehicle my entire family go to this location now I am a believer they really do awesome work what a special shout out to Louis andSasha kudos thank you for the professionalism you provided J R Richardson
— Ranarde R., Clermont , FL
— Tuffy North Clermont Hwy 50
Sasha definitely made me a believer what a mechanical shop should be he stayed on the phone diagnosing the problem on my challenger I see why the rest of my family take there vehicle to Tuffy now when I have a problem with my vehicle I am towing my car there Thank You Sasha and Luis for making me a loyal customer kudos gentlemenJ R Richardson
— Ranarde R., Clermont , FL
— Tuffy North Clermont Hwy 50
Honestly Tuffy North Clermont are the best, I Highly recommended, Im a retire mechanic from Manhattan NY that moved recently and just pass by to check my A/C and they didnt over charge me.
— Hector S., Clermont, FL
— Tuffy North Clermont Hwy 50
These guys are truly great! Sasha at the front desk is very professional and kind. I enjoyed my time, and my car is driving wonderful! Thank you very much!!
— Katelynn S., Clermont, FL
— Tuffy North Clermont Hwy 50
Took my car fir an AC issue. Left it overnight. By mid-day next day issue was diagnosed and fixed. No extra charge beyond the $29 diagnostic fee. First time visit. Looking forward in staying a loyal customer
— Ever A., Claremont , FL
— Tuffy North Clermont Hwy 50
Sasha is very helpful and always solves the problem He and the entire staff are knowledgeable and trustworthy. Will continue to drive to Clermont to have my car serviced
— Audra W., Winter Garden, FL
— Tuffy North Clermont Hwy 50
Every time I take my car to be fixed, I have found friendly service, they explain in detail what are they going to do and even they showed me the old the part they change. Luis was excellent help. Thank you
— myriam a., Clermont, FL
— Tuffy North Clermont Hwy 50
Nothing better than an honest mechanic you can trust. This is my go-to place for any work that needs to be done on my cars!
— Andrew E., Oakland, FL
— Tuffy North Clermont Hwy 50
Fast professional service. I have been going to them for years. Can't say enough good Nout them
— Diane H., GROVELAND, FL
— Tuffy North Clermont Hwy 50
theres no other place I will take my car. they did a very good job and id recommend them to other people.
— emmanuel p., clermont, FL
— Tuffy North Clermont Hwy 50
In the front desk (Sasha) is was very knowledgeable, and was friendly and professional. All the time, when going at the store the work was done on time as promised, and I was very happy with the way the techs fixed everything. right and thoroughly checked over the car. Always grateful for the work and their attention.
— Jose B., Clermont, FL
— Tuffy North Clermont Hwy 50
Had evacuated to hear because of the hurricane. Car started running rough. Because of limited funds I asked him if we could start by trying to change the plugs to see if that corrected the problem. They work with me on this and we were successful. The staff is outstanding and helpful. The cost of the repair was extremely reasonable.
— Jim M., River Ridge, LA
— Tuffy North Clermont Hwy 50
They performed an alignment on my SUV and it drives better than ever. I called them a couple of hours before they closed and they still took care of my vehicle. I highly recommend them!
— Drew R., Clermont, FL
— Tuffy North Clermont Hwy 50
They addressed my issue quickly and were so nice. I highly them.
— Todd C., Clermont, FL
— Tuffy North Clermont Hwy 50
Just needed a tire. Although they didn't have it in stock they had it there that afternoon. They were very courteous and had me in and out in 20 minutes. Very happy with their service and will definitely go back.
— Steve H., Clermont , FL
— Tuffy North Clermont Hwy 50
I had picked up a van and on my way home it was giving me some issues. So I called tuffy and they took me in right away and gave me the okay to drive it back home. They didnt work on my car but they inspected it to make sure it was safe to drive.
— Jade J., Wesley chapel , FL
— Tuffy North Clermont Hwy 50
As I approach my 50th birthday, I feel the most important thing in life is integrity! Sasha, Dawn and the entire team at this Tuffy of Clermont is ABOVE par, and never disappoint! They are the most ethical, kind, professional, friendly and truly caring shop I have EVER done business with. Over the lasr 10+ years I have bringing our 'fleet' of European and American vehicles to them whenever we need anything. One day they work on our BMW, the next on our Porsche, and the next our Land Rover. In the past they have worked on our Dodge HEMI charger or our Mercedes GLK 350 or Mercedes E350. Every single time is a better experience than the prior! I promise you, and assure you that you will absolutely never find a better place to bring your vehicles than Tuffy of Clermont on State Road 50. They truly make you feel like family and let you know that you are a valued client. I will NEVER bring our vehicles anywhere else, and that is even after moving out of Clermont! We travel back to them and feel comfortable leaving our vehicles with them. Please do yourself a huge favor and call my buddy Sasha and tell him Jody wrote an amazing review about them ;)
— J M., Winter GARDEN, FL
— Tuffy North Clermont Hwy 50
Your staff was courteous see knowledgeable and very respectful that was the first time Ive ever been in a Tuffys in my experiences that I would definitely tell friends and I would definitely go back thank you to the tapis staff and Groveland for taking care of me
— Debbie C., Groveland , FL
— Tuffy North Clermont Hwy 50
Im from New York but highly recommend Tuffys to anyone in the Florida area I was treated so well and so quickly! This place has it all competence, expertise and friendliness!!
— Amy C., Webster NY, FL
— Tuffy North Clermont Hwy 50
Great experience! Fast and efficient service! Highly recommended!
— David H., Clermont, FL
— Tuffy North Clermont Hwy 50
Ive been going to Tuffys for several years now and would recommend them to anyone. Their customer service and workmanship is always outstanding. They always get me in and out quickly and the pricing is fair. Ill continue to use them for all my automotive maintenance needs.
— Jeff S., Clermont , FL
— Tuffy North Clermont Hwy 50
They were WONDERFUL! Truly a blessing from God. I was very emotional and they never blinked. They helped and worked with me until everything was resolved. I would (and will) send anyone to them. Special thanks to Dawn & Sasha! They were so nice, I might just stop by for a visit!
— Michelle B., Clermont, FL
— Tuffy North Clermont Hwy 50
I highly recommend Tuffy's to anyone who needs anything done on their car. You can trust their word they're honorable. From A to Z, these guys are amazing.
— Melissa W., Orlando, FL
— Tuffy North Clermont Hwy 50
Always friendly. Quick service at a good price
— Kelby F., Webster, FL
— Tuffy North Clermont Hwy 50
What a GREAT experience. Dawn was very helpful getting me a battery on short notice for my Motor Home. Tuffys was a great. Thanks
— Don C., Clermont , FL
— Tuffy North Clermont Hwy 50
Best service we have had in a long time. You were courteous, kept us informed, did the work in a timely manner, price was reasonable and did a good job. It doesn't get any better than that.
— Donald S., Shepherdsville, KY
— Tuffy North Clermont Hwy 50
Wow. Fast emergency last minute Friday oil change. Dawn at front desk so pleasant and efficient. They worked my oil change into their schedule so I could continue my trip to Orlando. Highly recommend them.
— Noreen S., , FL
— Tuffy North Clermont Hwy 50
Couldnt be happier! Been going since they started, friendly, quick service honest and the management and employees are fantastic!! I will never go anywhere else!!! Thank you
— Steve F., Minneola, FL
— Tuffy North Clermont Hwy 50
Phenomenal service. I called earlier in the week to get a quote ended up waiting a few days to be able to drop the car off, was greeted upon entering, cost was what I was quoted days previously, brake service was completed timely and was actually the best price around. I have never used Tuffy previously for any car service that would definitely call them for any needed repairs in the future. Space very happy with my visit.
— Michelle F., Clermont, FL
— Tuffy North Clermont Hwy 50
I had a bad battery and AAA was able to come and start my car but they didnt have a replacement available so suggested I go right away to Tuffy. They had one in stock and were able to swap it out right away. Staff was personable and knowledgeable! Ill utilize them again.
— Tom F., Clermont, FL
— Tuffy North Clermont Hwy 50
I had my exhaust repair and they do a great job.
— Thang P., Clermont, FL
— Tuffy North Clermont Hwy 50
Sasha and the gang are always kind, honest and professional! They service many of our family members And most importantly, I never have to be concerned that they are going to attempt to take advantage of us!
— Mike A., Winter Garden, FL
— Tuffy North Clermont Hwy 50
The Customer Service was excellent during my visit. The Tech on duty was excellent, he explained and showed me all the issues related to my vehicle. He did the repairs and my vehicle is working and is in excellent condition. Thank You Tech: JS.
— Bonnie G., Groveland , FL
— Tuffy North Clermont Hwy 50
It is great to be able to go to a professional and trust that you are getting the best. They give you great service and advice; they never try to oversell you and no BS. Sasha and his team take the time to explain everything. I always have a feeling of satisfaction and assurance. I know that my truck will last longer and be more reliable with their care.
— Curtis M., Clermont, FL
— Tuffy North Clermont Hwy 50
Prompt and excellent service from Tuffys in Clermont! Both mechanic James and Sasha were wonderful to work with. I was expecting it to take a few days to get my car back but to complete it in one day was awesome!
— Ron P., Minneola , FL
— Tuffy North Clermont Hwy 50
Great service from Sasha and the whole crew, as usual. Work was done right, and done on time as promised. Very friendly place to do business.
— Bradley U., , FL
— Tuffy North Clermont Hwy 50
I couldnt be more happy with the service here. I broke down on a Sunday evening 1200 miles from home, knowing nothing about the area. Tuffy happened to be closest. First thing Monday morning (after a holiday weekend) they got me diagnosed and repaired quickly and at a good price. All of the staff were excellent and friendly. Im so happy to have ended up here.
— Tim B., Lubbock, TX
— Tuffy North Clermont Hwy 50
First time I've used Tuffy and was very satisfied. Work was done well, on time, and at a reasonable price (oil change, coolant flush, and unclog an A/C condensate line). I'll go here again.
— George W., Pittsburgh, PA
— Tuffy North Clermont Hwy 50
Fantastic service. Sasha and is team are the best. They are VERY professional and trustworthy. Won't charge you for repairs not needed.
— Kaycee E., Minneola , FL
— Tuffy North Clermont Hwy 50
I've been to Tuffy's a few times and now this is my go to place for any work I need done on my car. Everyone is so nice and friendly. Work is done on point and prices are reasonable. I recommend if you haven't been here, please give them a try. You won't be disappointed!!
— Susan J., Clermont, FL
— Tuffy North Clermont Hwy 50
Thank you so much for professional and quick service. Sasha was very professional and knowledgeable. Will return for any service needs in the future.
— Catherine N., Leesburg , FL
— Tuffy North Clermont Hwy 50
I have never had a bad experience at Tuffy. Chris, Dang, Sasha and Dawn have always been pleasant and willing to help with issues, never make you feel rushed. They are the best, wouldn't take my car anywhere else.
— Debby V., Clermont , FL
— Tuffy North Clermont Hwy 50
I felt like the car was well taken care of. It was not rushed at all. I could tell they were trying to do a good job and I felt like they did. The lobby was clean. I waited in the lobby. Thank you. I was very pleased.
— Rosa P., Clermont, FL
— Tuffy North Clermont Hwy 50
I started my Monday with a flat tire and managed to get to Tuffy where I was greeted by Dawn Campbell. She got on her hands and knees herself to locate the leak. She, Luis, and her entire team were EXTREMELY courteous and kind. I'm not always confident in an auto shop, but Dawn made me feel comfortable and like I was being taken care of like a friend. The team at this location are genuinely kind people.
— Justin A., Clermont, FL
— Tuffy North Clermont Hwy 50
Thanks Lisa for all your help, the tire balancing is perfect.
— Fred C., Clermont , FL
— Tuffy North Clermont Hwy 50
Awesome service from the whole team at Tuffy Clermont They respect your time and get you back on the road ASAP. I have been taking my old van there since they opened. I Highly recommend them. Brian Mills
— Brian M., Winter Haven, FL
— Tuffy North Clermont Hwy 50
Always so friendly, very knowledgeable. Great service. I trust them. That is why they recommended 2 new tires, I was pleased
— Sheila S., Clermont , FL
— Tuffy North Clermont Hwy 50
Sasha is the best. Got in, they found the issue and made repairs quickly and effectively.
— Frank H., Clermont, FL
— Tuffy North Clermont Hwy 50
Awesome service from the first phone. Thanks!!!
— Janis D., Lady Lake, FL
— Tuffy North Clermont Hwy 50
Sasha and Chris were extremely helpful in locating a tire and installing it for me immediately! My tire blew on the turnpike and I had to drive to Atlanta that day. I took my car to them and they got my tire in stock to their store and installed it all within a couple of hours so I could get on the road. Would highly recommend!
— Connor T., Clermont, FL
— Tuffy North Clermont Hwy 50
— Theresa m., Clermont, FL
— Tuffy North Clermont Hwy 50
I run a large service department in a Cadillac/Subaru dealership. My wife was traveling to Orlando when her car dropped part of the exhaust. You guys got her in fast, and got her back on the road. Thanks for the great service!
— Quinton M., Atlanta, GA
— Tuffy North Clermont Hwy 50
— Rick W., GROVELAND, FL
— Tuffy North Clermont Hwy 50
The service was prompt and very professional. I was able to voice my concerns to my service advisor ( Shasha/ not sure if I spelled his name correctly) and he assured me that my concerns would be met! I received my car back in record timing and I am a forever customer. I would recommend getting all your car service needs done here. The cashier was awesome as well, greeted me with a smile and gave me list of options.
— Stefanie A., Clermont , FL
— Tuffy North Clermont Hwy 50
Excellent service and will return if I need to.
— Melvin F., Clermont , FL
— Tuffy North Clermont Hwy 50
Luis is fantastic. I was in a bind after I discovered on the dashboard of my Mustang that one of the tires had very low airpressure . I could not make it to your shop and had to leave Clermont for Orlando by 3:00 pm. There was a traverse positioned nail in it . I was worried I would have to buy a new tire but your team not only did the job on time but also managed to repair the tire . When I was presented the bill , I was very pleasantly surprised . Very very reasonable prices. Bravo to you all and anything pertaining to tires or other you gained a loyal customer .
— Reto T., Clermont , FL
— Tuffy North Clermont Hwy 50
Gary was such a pleasure to talk to and helped me when I was in a bind. I will continue using there service.
— Karen B., Naples, FL
— Tuffy Naples
Needed a tire checked and repaired quickly. Pulled in and you handled taking out the nail and patching the tire. Quickly. Efficiently. Excellent job!!!! Id recommend you to a friend.
— Sherman P., Naples, FL
— Tuffy Naples
Best service at a car repair/ tire store Ive ever had! I was treated courteously, served promptly and the communication was excellent. Then the service was so quick and professionally done. Price was also very fair.
— David E., Ta, FL
— Tuffy Naples
Great service , informative , excellent customer service and honest . Would definitely recommend .
— Chris P., Naples , FL
— Tuffy Naples
Amazing service from the Tuffy staff in Naples! They are my go-to team when my car needs tires, alignment or an oil change. I recommend you give them a try!
— Sherry L., Naples, FL
— Tuffy Naples
I can always count on Gary to get me in the shop ASAP for any repairs and Nery does a great job on repairs and does it in record time. This shop has the best customer service ever! If you have a problem with your car take it here and they will solve your problem and not rip you off. Thank you Tuffy guys!!
— Susan S., Ave Maria, FL
— Tuffy Naples
I used Tuffy though Tire buyer and they were great . My appointment was at 8 and they got started right away. I will not go back to my normal car service company, I will be going to this Tuffy from now own. Thanks !
— Landon R., Naples, FL
— Tuffy Naples
Great customer service. Excellent work on my car. Very professional and friendly. Highly recommend this Tuffy.
— Alison L., Naples, FL
— Tuffy Naples
I have had an auto repair shop for over 45 years I just moved to Florida these guys are top notch and very personable, If you have any auto repair concerns I highly recommend this place
— Thomas F., Naples, FL
— Tuffy Naples
Friendly, dedicated, professional, do an amazing job . . . fairly priced!
— J. Paul J., Naples, FL
— Tuffy Naples
First time at the shop. Both men very nice and helpful. Will definitely be back.
— Edward F., Naples, FL
— Tuffy Naples
Have brought my vehicle to Tuffy's several times over the past year and a half with great results. Great service each time provided by a dependable, professional and friendly staff. Highly recommend.
— John L., ROCKY HILL, CT
— Tuffy Naples
Friendly, professional, competent, timely, and reasonable. Nice to feel positive about an auto repair experience
— Anonymous ., , FL
— Tuffy Naples
Excellent service , no pressure and fair pricing, I've been a customer years and they never disappoint.
— Maureen S., Naples, FL
— Tuffy Naples
Can't say enough on how professional, knowledgeable, and caring the employees at Tuffy's are. They are always willing to make time for their customers, no matter the situation or problem. Would highly recommend.
— Dan S., Omaha, NE
— Tuffy Millard
The oil change price is very competitive. The guys are always very friendly & helpful. I am generally in & out in about a half hour. That is the kind of service I like. Thanks guys.
— Don F., omaha, NE
— Tuffy Millard
Very fast, quality, friendly service. Would recommend to anyone!
— Lee R., Omaha, NE
— Tuffy Millard
As a female, I never feel like I am being taken advantage of here. The staff are professional and friendly. Thank you for being a place I can trust.
— Valerie H., Omaha, NE
— Tuffy Millard
Pat and the crew do a great job of maintaining not only my personal vehicles but they do a lot of work on my fleet. The service is fast and professional. The cost never changes and if any additional work is needed they will always call to explain what was found.They do a great job!!
— Bill C., Omaha, NE
— Tuffy Millard
They go above and beyond to meed my service needs. They are knowledgeable and honest.
— SHaron G., Omaha, NE
— Tuffy Millard
I want to thank Pat and the guys at Tuffy's. I have been using them for my car needs for the past several years. They are always pleasant to work with and have assisted me with quality customer care. Thank you once again for taking good care of my automotive needs.
— Belinda V., Omaha, NE
— Tuffy Millard
I am very impressed with the service I received today. Josh was very thorough, and personable. You just earned my continued business Thank you very much
— Ricky B., Omaha, NE
— Tuffy Millard
I had several things going on with my car. They looked it over and identified the issues. They were very patient and took time to ensure that my concerns were addressed. Their work was professional and completed in a timely manner. I will use them as long as I can.
— Diane P., Omaha, NE
— Tuffy Millard
I found this location due to a car I purchased was serviced here for years and I was impressed with the car enough to buy it and I have never been disappointed with the service and the cost is always reasonable. They only do the work you authorize and what the estimate is always extremely close to the ending cost. I recommend them to my family and friends.
— Duane K., Omaha, NE
— Tuffy Millard
Had oil change with records telling me its time for a change. Then Pat had great price on battery for my chevy. Found better price with longer warranty. Thanks for awesome service. Didnt have time to check EGR valve for better gas mileage.
— Louis W., Omaha, NE
— Tuffy Millard
Over the past few years I have come to know and trust the guys at Tuffy's for all of my service needs. They are always super helpful, honest, trustworthy, and service is always top-notch. These guys know cars! I'm grateful to have them in my corner!
— Kathy K., Omaha, NE
— Tuffy Millard
I highly recommend Tuffy's in Millard. Pat has you in and out in no time. Excellent service !!
— Scott W., Omaha, NE
— Tuffy Millard
Pat and his team are the best. They only due what is needed and are completely honest about what needs to be done and let you decide, no pressure sales. My entire family have been doing business with Pat for 35 years and we wouldnt got any where else.
— Joe S., Papillion, NE
— Tuffy Millard
Thank you! My Jeep sounds great! Nice and quiet just like new. Can't believe dealership said nothing was wrong.
— Glenda K., Springfield, NE
— Tuffy Millard
I will always take my truck to Pat and his crew for all my service needs. Honest and fast service.
— Jacob S., LaVista, NE
— Tuffy Millard
We trust all of our cars' maintenance to Tuffy's. They always shoot us straight.
— Jay L., Omaha, NE
— Tuffy Millard
Dealing with John and Joe is a welcome experience when something goes wrong with your vehicle. They did an excellent alternator and belt replacement on my Cavalier, Belts and air conditioner work on my camry. Very Highly recommended. Great Job, guys.
— Timothy T., Marshall, MI
— Tuffy Marshall
We're very grateful to Joe Adkins and his staff who helped us get our family safely back on the road today. We pulled off in Marshall because of a broken tailpipe, and they helped us find a reasonable solution to get us back on the road in 30 minutes. Thank you so much!
— Brian J., Fort Wayne, IN
— Tuffy Marshall
Sales and service is the best. Friendly, honest and knowledgeable.
— Greg N., Marshall, MI
— Tuffy Marshall
My husband, granddaughter, and I were on our way to Kalamazoo for cattle show and the tire on the cattle trailer blew the tread and started getting hot. We pulled into Tuffy, they changed the tire immediately, and would not take any money. Their speediness and kindness were remarkable and I would recommend their business to anyone.
— Sharilyn K., Ovid, MI
— Tuffy Marshall
Excellent service! The guys fixed my loud exhaust in a matter of minutes...now she purrs like a kitten :) Thanks guys!
— Kathleen T., Homer , MI
— Tuffy Marshall
I've been taking my vehicles to Tuffy since we moved to Marshall three years ago. I've found them to be honest and they stand by their work.
— Dave A., Marshall, MI
— Tuffy Marshall
I love the team at the Marshall Tuffy! Everyone is so nice and I work next door to them so they're always willing to help me and will even come get my car for me and bring it back when theyr'e done! They do an EXCELLENT job and are super kind people! Love them, wouldn't trust anyone else with my car!
— Chelsea Y., Marshall, MI
— Tuffy Marshall
Tuffy in Marshall deserve 10 stars! They helped me out in a emergency situation and my problem was fixed and I was back on the road in 20 minutes! Kind, professional and knowledgeable! The BEST! THANK YOU!
— Sue R., Dewitt, MI
— Tuffy Marshall
I like to thank John and his great team for once again fixing my journey. You guys always do great work. Will always take my autos to you guys and would recommend you guys for any repair services. Thanks once again!
— Diana G., Albion, MI
— Tuffy Marshall
It is so hard to find an honest mechanic anymore. Especially local. Not with these guys. They make you feel right at home. They take their time to find the issue, explain how to solve the problem and then do a great job to get you back on the road safely. Very straight forward, very professional and super fast. I will definitely be a returning customer. Great job Tuffy team!!!!!
— Adam P., Marshall, MI
— Tuffy Marshall
3-3-2020 we took our car to have the muffler and exhaust replaced. We received friendly, courteous, and professional service. Our dog, Max was also liking the service. Tuffy, in Marshall is the best!!!! You are highly recommended in our book!
— Jewell H., Albion, MI
— Tuffy Marshall
I went in for an inspection, and I told the owner I had my own oil and filter and ask him to change my oil, he did...and he did not charge me for doing it...awesome customer service.
— Dennis T., Albion, MI
— Tuffy Marshall
I'm a loyal customer base on outstanding services and professional work being done to my car. I have been going to Tuffy in Marshall, MI since I purchased my car. I like that i am known by my name there. An example of good customer service includes remembering and appreciating repeat customers. Well done. Thanks DLK
— DESSIE K., JACKSON, MI
— Tuffy Marshall
Tuffys is my go to shop from now on. Very professional, very kind, and HONEST. Im so happy I got the help I needed from them. I dont easily rate places 5 stars, but these guys earned a lot of respect from me. I can guarantee I wont be doing business with anybody other than Tuffys. Keep up the great work guys!!!
— Bailey G., Panama City, FL
— Tuffy Lynn Haven
Love these guys! Extremely accommodating and reliable service, reasonable prices, very friendly staff.
— Lynn N., Lynn Haven, FL
— Tuffy Lynn Haven
Honest hard-working gentleman who try to make sure you understand exactly what's going on with your vehicle. They always try to work out the best solution for you and they always tell you when you're paying too much. They are honest and will always treat your vehicle the correct way. They are very friendly and upbeat people.
— Greg M., Lynn Haven, FL
— Tuffy Lynn Haven
They are very professional and nice at all times. I love the staff and the great advice they provide on cars. I will never take my car anywhere else. Thanks, Guys
— Terrance B., Panama City, FL
— Tuffy Lynn Haven
I have used Tuffy for years, they are knowledgeable and have always made repairs correctly and in reasonable time. Very professional.
— Gary B., Lynn Haven, FL
— Tuffy Lynn Haven
Want an honest mechanic? Come here. Whether you drive a junk heap or a brand new car- this shop will treat you fairly and give you solid advice regarding your vehicle.
— Michelle S., Panama City, FL
— Tuffy Lynn Haven
We take our personal and company vehicles to Tuffy. These guys are exceptional. They are kind, friendly, and spot on with service and repairs. They make you feel like family.
— Shannon H., Lynn Haven, FL
— Tuffy Lynn Haven
I called to see how much a tire patch was. It was cheaper than other places and when I got there it got patched in less than 5 min. Jason Griffith was very kind and professional. I will be back to get more stuff done soon!!
— Samantha T., Lynn haven, FL
— Tuffy Lynn Haven
Jacob, went above and beyond to earn our service. I'm glad we listened to our family and took their advice. We'll continue to use them for our auto repair needs. Glenn & Lisa Hn Southport, FL.
— Glenn H., Southport, FL
— Tuffy Lynn Haven
This place is awesome. I brought my I'll car in and Jason was awesome. He told me exactly what was needed to be done. A lot more stuff that needs to be done was very costly. His honesty about what I should do was right on. He got me back on the road. Incredible customer service. I've found my new mechanics!!
— Diane H., Panama city , FL
— Tuffy Lynn Haven
Our family has been using Tuffys in Lynn Haven for 12 years. They are the only ones we use, including servicing our new vehicles. Jason's and Jacob are the best. Mechanics are always spot on. I find them very resonably priced and NEVER try to get you to have work done that is not necessary. Also great about letting you know what will need to be done at a future date, no pressure whatsoever. When any family member is looking to purchase new vehicle, always consult with them before making purchase. Their exemplary customer service cannot be compared to no others, highly commendable. After Hurricane Michael, I personally witnessed them doing tire repairs for free to residents of our community. I asked how many a day they were doing, I was told upwards to 20 a day for several weeks. This says it all.
— Donna S., LYNN HAVEN, FL
— Tuffy Lynn Haven
I have dealt with this location every since they opened and will not take my car anywhere else. Jason and his crew are outstanding and go out of their way to assist you in any way they can. It's hard to find someone or a company that you can trust not to rip you off and you will have no problem here.
— Bob M., Panama City, FL
— Tuffy Lynn Haven
I've been taking my cars to Tuffy's in Lynn Haven for years. The service and professionalism is outstanding. I can't think of a better place to take your car for service. So yesterday I was next door to Tuffy's at Starbucks and when I came outside there were two people trying to help a lady get into her locked car (she locked her keys in the car). A Starbucks partner was trying to use a coat hanger to get into the car and the lady (holding her baby on her hip) was there as well. No success. So I went next door to Tuffy's and asked the manager, Jason, if he could help. Jason, the manager, did not hesitate - he came over with tools and equipment and after several attempts another mechanic, Peter, came over with tools and they were successful in getting the car door open (without any damage of course) and helped the lady get into her car. She said she was so thankful she was planning on bringing Jason and Peter each a cake. Thank you Jason and Peter for being great examples of what real neighbors are.
— Dennis G., Lynn Haven, FL
— Tuffy Lynn Haven
We have been taking all of our family vehicles here for over 10 years. Jason and his staff have always been amazing to us and go above and beyond. In a day and age where customer service no longer seems to matter, they really make an effort to make sure you receive the best service possible in the quickest time possible. I have never been disappointed with this location. In fact, our girls have another location close to them in Pensacola and they make sure to bring their cars home just because they trust the service and advice of Jason and his team above any other service location!
— Shannon H., Lynn Haven, FL, FL
— Tuffy Lynn Haven
The service was super nice there, Ill definitely be coming back!
— Brittney C., Panama City , FL
— Tuffy Lynn Haven
David & CJ were AMAZING! If I could give 20 s, I would I went in to see if they could open my car fob so I can put a new battery in itDavid did everything for me! They have a new loyal customer! Extremely professional and efficient! Thanks guys! London
— London W., panama city, FL
— Tuffy Lynn Haven
I had the best experience at Tuffy in Lorain! All the guys were very nice and fast in helping with my car so I could get back to work. I would definitely recommend this Tuffy to all my friends and family!
— Jody L., Vermilion, OH
— Tuffy Lorain
First time visit to Tuffy-Lorain and I was very impressed with the friendly, courteous service. I would highly recommend them to friends & family and will continue to do business with them.
— Mary M., Lorain, OH
— Tuffy Lorain
I love this Tuffy Tire & Auto store in Lorain. Very honest and they provide excellent service! Great staff. Excellent mechanics. AAAAA+++++ customer service!
— Hollace E., Elyria, OH
— Tuffy Lorain
I've always had very good service here and they back their work.
— John B., Lorain, OH
— Tuffy Lorain
Great service,very informative about work done, and very professional.
— Lynn M., Lorain, OH
— Tuffy Lorain
Awesome customer service, super friendly and did an amazing job on my van! Thank you so much!! I'll definitely be coming back when needed!
— Kylee L., Lorain , OH
— Tuffy Lorain
They are just awesome. I have no complaints. Thank You. Tuffy Employees.
— Millie M., lorain, OH
— Tuffy Lorain
Have always had great customer service at this location but this time they went beyond just good service. I am hearing impaired & Sean texted me info re my car service. It was greatly appreciated!
— Mary M., Lorain, OH
— Tuffy Lorain
Thank you for getting my SUV quiet again! My husband and I have been very pleased with your oil change service in the past, so I knew right away I would trust you when my muffler system cracked. I will be back soon for brakes and tires!
— Kelly K., Lorain, OH
— Tuffy Lorain
I was very happy with both the customer service and the price of the service I had done. Would highly recommend them.
— Lou L., Lorain, OH
— Tuffy Lorain
Excellent customer service , service quick and fast . Only place I would recommend for car service .
— Shea-Lynn C., Sheffield Lake, OH
— Tuffy Lorain
Always have a good experience at Lorain Tuffy. Staff is friendly and often offer me a ride home while my vehicle is being worked on.
— Gary Z., Lorain, OH
— Tuffy Lorain
Very down to earth crew that works hard, very professional, and very understanding. Won't go anywhere else, this is the place to get your car fixed and taken care of.
— Justin G., Wellington, OH
— Tuffy Lorain
Very very cool and friendly staff I would recommend anybody to go and get that car service at Tuffy
— Robert H., LORAIN, OH
— Tuffy Lorain
Very awesome people to work with they did an excellent job I will recommend people to go there
— Dawn H., LORAIN, OH
— Tuffy Lorain
A big thank you to Rusty. He provided me with great service and was so friendly and helpful. Also would like to commend the staff on how friendly and courteous they were. First time there but will be returning for future car repair needs.
— Miriam P., Lorain, OH
— Tuffy Lorain
I needed my vehicle repaired A.S.A.P. for medical transportation. Rusty and his mechanics installed new battery and serpentine belt in a timely manner at a fair price. Very Professional service.
— Ed J., Lorain, OH
— Tuffy Lorain
I'm a 1000 miles from home. I was treated like family and my vehicle was serviced in a timely manner. Thank y'all for your hospitality and commitment to quality service. Hard to come by these days in the world we live in. Definitely be back when I am in the area. Thank y'all so much!!
— Christina L., Checotah, OK
— Tuffy Lorain
Very good techs. Did everything needed to help with my van. Very good people . Owner Rusty....great person. I will always go there with any issues I have. They do it right. Thanks again
— Jerry Y., Lorain, OH
— Tuffy Lorain
Thanks Will and Rusty for all your help over the years, no BS just fix what's needed and necessary.
— Dan S., Amherst, OH
— Tuffy Lorain
These guys offer fast and efficient service every time I need help and they have much appreciation for their customers!
— Anthony S., Lorain, OH
— Tuffy Lorain
I have taken my vehicle to many repair shops BUT this one is a GEM right in my backyard! I was AMAZED at the QUALITY of service as well as the customer service. VERY FRIENDLY and KNOWLEDGEABLE! This is my vehicles NEW PLACE FOR ALL MY REPAIRS!
— Renee J., Lorain, OH
— Tuffy Lorain
My service was great. They we're nice and kind. Got the job done quickly.
— Raecyiara E., Columbus, OH
— Tuffy Lorain
Great customer service! The man I spoke,Will, was very helpful in answering questions as well as helping in finding the best options. I Would highly recommend this auto shop! Will was very professional and had great prices. I will definitely come back!
— Casey D., Sandusky, OH
— Tuffy Lorain
I really enjoy my experiences that I have had with Tuffy. The guys there are always professional. Will always return there for vehicle repairs. Thank You!
— Vonisha I., Lorain, OH
— Tuffy Lorain
These guys are great! Have helped get me going in a bind more than once...
— Seth R., Lincoln , NE
— Tuffy Lincoln
Awesome service, fast turn around time and very friendly staff. I will be a returning customer!
— Jonathan B., Hickman, NE
— Tuffy Lincoln
Great people, great service, fair pricing. Honest local place to have auto repairs done.
— William R., Seward, NE
— Tuffy Lincoln
Good people!!! Honest and always friendly. Get you in and out in a timely manner.
— Carlene H., Blair, NE
— Tuffy Lincoln
We have been taking our vehicles to Tuffy's for years. Why? Because we trust them with our vehicles. Recommend them to everybody for their great service.
— Roger K., Lincoln, NE
— Tuffy Lincoln
I've been bringing my Jeep here for over 7 years. I've never had an issue with prices or repairs. Always had superior customer service by front desk, management and technicians. I would highly recommend this location!
— Rebecca Z., Lincoln, NE
— Tuffy Lincoln
These folks genuinely care about you and your vehicle. They are trustworthy and efficient. Hats off to Tuffy!
— Devon N., Lincoln, NE
— Tuffy Lincoln
Very pleased with my recent (and extensive) repairs at Tuffy's on my Ram truck. They were fast and reasonably priced and kept me updated throughout the entire process. My primary service shop!
— Todd S., lincoln, NE
— Tuffy Lincoln
Outstanding service once again. They had a busy day but made sure my vehicle was done as scheduled. Always feel comfortable bringing my vehicles to Tuffy's!
— Scott L., Lincoln, NE
— Tuffy Lincoln
Why do you keep going back and back someplace? Because they provide great service! They are always friendly and courteous. Yes, and that is why we keep going back!
— Roger K., Lincoln, NE
— Tuffy Lincoln
Tuffy's is very friendly and professional. I trust my car & my husband's truck to them. This time we had two flat tires & they took care of them in a timely manner. They are honest. I recommend them to all of my friends!
— Tracey R., Denton, NE
— Tuffy Lincoln
Service for a minor issue, and they went "above and beyond'. Thank you.
— L R., Lincoln, NE
— Tuffy Lincoln
The guys at Tuffy's are always so friendly & go the extra mile to service our vehicles. If you are looking for a service center, we highly recommend Tuffy's!
— Tracey R., Denton, NE
— Tuffy Lincoln
Stacy & his crew are always there for us. My Serpentine belt broke on my way home & took out the power steering with it! They are friendly & pricing is fair. Thanks guys!
— Tracey R., Denton, NE
— Tuffy Lincoln
My 1985 Jaguar XJ6 was spending its life in garages--mine or a mechanics. I took it to a recommended mechanic in the Omaha area and he said the vehicle was not worth fixing because it would cost $2600 and after 2 weeks I would be back for another repair, saying that he had doneca bad job. So, I took it back to my garage where it sat lifeless for another year. Then I heard about Tuffy. They fixed it for $800. That was a year ago and the car has never run better. If you own a sick jaguar don't waste your time and money elsewhere. This is the place to get your jag back on the road again!
— Jim R., Garland , NE
— Tuffy Lincoln
Was recommended here and very Personal and thorough when it came to service. Didnt feel like I was being taken advantage of at all. Was very honest when it came to services and said they would tell me if something needed to be addressed or not. Definitely will be going back here for all 3 of my vehicles, along with recommending them to family and friends also. Job well done Tuffys..100% Happy...Partnership Earned here.
— Eric R., Lincoln, NE
— Tuffy Lincoln
It doesn't matter if the issue is as small as replacing a bulb or wiper blade or if it's the entire transmission, this team is awesome! Super friendly and knowledgeable. Trustworthy.
— K M., Lincoln, NE
— Tuffy Lincoln
I recommend Tuffy to everyone I know, simply because they exemplify top notch service with genuine care and honest recommendations. You can trust your car repairs and maintenance to Brad, Stacy, and the knowledgeable techs at Tuffy's and know the job will be done right to your total satisfaction.
— Frank G., Lincoln, NE
— Tuffy Lincoln
If you are looking for a shop to service your vehicle(s), I would like to recommend Tuffy"s just off of Pine Lake. They are just east of 14th Street. We have been taking our vehicles to them for years. They are very good and friendly.
— Roger K., Lincoln, NE
— Tuffy Lincoln
My daughter recommended Tuffys to me after having worked done on her Jeep. They repaired my old Hyundai and did an alignment and now it handles great! In and done the same day. Would definitely recommend to friends and family
— Mary L., Lincoln, NE
— Tuffy Lincoln
Very friendly staff. Were able to get me right in with very short notice for oil change. Was out in less than an hour. Much appreciated!
— Trey H., Hilliard, OH
— Tuffy Lewis Center
I was very pleased with my experience here! The gentlemen were very helpful and professional, and they found the problem and rectified it right away. Will definitely be back!
— Sarah E., Delaware, OH
— Tuffy Lewis Center
Tuffy Tire & Auto Service did a fantastic job on my vehicle. They were very accommodating and easy to deal with. They finished my car in a very timely manner and the customer service was exceptional. I would definitely bring my vehicle here again and recommend them to friends and family.
— Sharon H., Lewis Center, OH
— Tuffy Lewis Center
Great as always! Wonderful, friendly people to work with anytime I have issues with my vehicles.
— Matt H., Columbus, OH
— Tuffy Lewis Center
Great customer service and fair pricing. They were able to accommodate a tight schedule I was on to get my car in/out extremely quickly at the end of the day. Has become my go-to service center.
— Chris S., Columbus, OH
— Tuffy Lewis Center
Great place, good service . Had my car serviced there several times and very pleased with their work and great customer service.
— Kathy's K., Powell, OH
— Tuffy Lewis Center
Have been a customer for many years now, and recommend this shop highly. They are fair and honest, pleasant to work with, and willing to talk through options.
— Tim D., Columbus, OH
— Tuffy Lewis Center
As always, wonderful to me! They get me right in and out based on appointment time. Loyal customer here. If they can do the work, they have the job.
— Julia K., Lewis Center, OH
— Tuffy Lewis Center
I'm always grateful for the thorough work and honest approach of the team at Tuffy in Lewis Center. Thanks for another good experience!
— Ben E., Lewis Center, OH
— Tuffy Lewis Center
Best group of guys best service in the area will recomend this shop to anyone
— Robert N., Delaware, OH
— Tuffy Lewis Center
We have brought several of our cars to this location, including our 04 Jag. Hard to find a place that knows Jags. Highly recommend! They treat you fairly and will give you an honest opinion. We also trusted them to evaluate a used truck before we bought it.
— Carol K., Dublin, OH
— Tuffy Lewis Center
Service was quick & Good professional service too!
— Steve R., Lewis Center , OH
— Tuffy Lewis Center
I highly recommend this Tuffy! I am grateful for their honesty and great work!
— Lynnette E., Columbus , OH
— Tuffy Lewis Center
Always 5 start service, whether it be for an oil change or a repair. They recently were able to get me in same day to fix my air conditioner, right in time for summer. I never take my car anywhere else.
— Elizabeth V., Columbia, OH
— Tuffy Lewis Center
Fast and got me in quickly same day service. Fair price and very nice people.
— Brandon H., Sunbury, OH
— Tuffy Lewis Center
I had a great experience getting my brake pads and rotors replaced on my vehicle. They got me in quickly and had my vehicle complete in one day. Great service and very friendly. Highly recommend!
— Hunter D., Columbus, OH
— Tuffy Lewis Center
Absolutely always a great experience! Staff and manager are so helpful and always go above and beyond to make sure were happy. Lewis center tuffy is our go to spot for any car needs.
— Tara ., Delaware, OH
— Tuffy Lewis Center
Eric was very thorough with his explanation of my engine problem. Even showed me the issue in person. Greatly appreciated!
— Alex W., Columbus, OH
— Tuffy Lewis Center
My nephew suggested I go here and ask for Ron (the owner) and I'm glad I did. They took care of me (I was in panic mode!) and my car that very day. Thank You, Ron and his crew.
— Mary S., Algonquin, IL
— Tuffy Lake in the Hills
Staff was extremely nice. Customer service person was thoroughly and friendly in explaining the information after a service was done.
— DAVID J., BELVIDERE, IL
— Tuffy Lake in the Hills
Always treated very nice.. They ask before doing any extra work. I will not go anywhere else! Thank you Ron and team!
— Marlow H., Lake In The Hills, IL
— Tuffy Lake in the Hills
Always a great experience here! Never had an issue and the prices are always right. The owner Ron is by far the most honest guy there is. Thanks for all you've done and will continue to do from me! Highly recommend A+++
— Emily F., Lake in the Hills, IL
— Tuffy Lake in the Hills
First timer using Tuffy. I must say the staff is great, 2 cars with issue gave me costs which were cheaper then other quotes. Quality work, great communication, and work was done when promised. Couldn't be happier with both jobs getting done as planned. Will gladly be passing the word to others I know if they need a good auto repair shop
— A S., Algonquin, IL
— Tuffy Lake in the Hills
Always personable and unbelievable Customer Service! Won't take my SUVS anywhere else! Front desk always on point and straight, No games. Thanks for being there for my Family
— Scotty M., Lake in the hills, IL
— Tuffy Lake in the Hills
Weve been bringing our vehicles here for years. Ron and Ken are both friendly, honest, and professional. If you need work done on your vehicle, I highly recommend bringing it here.
— Amy O., Crystal Lake , IL
— Tuffy Lake in the Hills
Professional - clean - and always awesome!!!
— Margaret Mary E., Crystal Lake, IL
— Tuffy Lake in the Hills
First time customer here, and I'll say they will get the rest of my business. Super nice, honest stand up guys. Thanks Tuffy!
— Jeff D., Crystal Lake, IL
— Tuffy Lake in the Hills
Everytime I have brought my car in for service it's done quickly. The gentleman who work their are always very nice and upfront. Thank you!
— Chris G., Crystal lake, IL
— Tuffy Lake in the Hills
Always excellent service when I come in. Always get a straight answer and none of that trying to up sell me anything.
— Jelene E., Lake In The Hills, IL
— Tuffy Lake in the Hills
I have been a faithful customer of Tuffys for 20 years. I have NEVER felt pressured or duped. The staff are friendly and the waiting area is comfortable and clean.
— Alice A., Crystal Lake, IL
— Tuffy Lake in the Hills
I have been here many times and the service has been outstanding. They call with not only the problem but go over options with pricing.
— Doug S., Lake in the Hills, IL
— Tuffy Lake in the Hills
Thank you again for the great service. You guys always take great care of me car.
— Karen ., , IL
— Tuffy Lake in the Hills
Honest. Prompt. Professional. I will continue to come back to the fellas in the Lake in the Hills shop! Thanks again.
— Robert N., Crystal Lake, IL
— Tuffy Lake in the Hills
always heard good things about this place. I knew my brakes were at the end of their life, was trying to push it off as long as possible by downshifting. With winter coming up I decided I better get them done now. Made an appointment for the next day. They spent about 30 minutes diagnosing (beyond brakes, looking at other potential issues). They told me they could just do the fronts for now and that should clear it up. An hour later I was out the door, even 10 minutes past closing time to finish the job.
— joe z., lake in the hills, IL
— Tuffy Lake in the Hills
I dropped off my vehicle for a brake service and was able to pick it up in the same day. It was also nice that the towing service was included in the bill. The mechanics I've encountered in other service centers were condescending when explaining things to me because I'm a woman. However, everyone that I spoke to at Tuffy were kind and informative. 10/10 would recommend!
— Blake M., Lake In The Hills, IL
— Tuffy Lake in the Hills
My go to place. Top notch technicians, fair prices and friendly service. Highly recommend.
— Singer R., Lith, IL
— Tuffy Lake in the Hills
Tuffy Lake in the Hills deserves a 20 Star rating!!! They were respectful, and completed the work in the exact amount of time they said it would be done. Ken, Store Mgr, was very professional and great to talk with. Every Auto Service Center should have a Manager like Ken. He really cares about his customers vehicles and their time. The pricing here for the work is extremely reasonable. There is no other place that you should visit for work to be done on your vehicle. THE BEST!!!
— Frank B., LAKE IN THE HILLS, IL
— Tuffy Lake in the Hills
Full of nice, honest working professionals, my experience at Tuffy has always been great. Theyve done work for me that other places wouldnt do and their customer service is over the top (especially Ken and Doug)!
— Josh K., Algonquin, IL
— Tuffy Lake in the Hills
1st time visitor...Andrew and Ken...provided excellent service, as they asked questions and then provided a quote for any repairs neede both immediate and for consideration in the future..came there because the mechanic I use was booked and my left wheel semmed to be causing a vibration with the steering wheel...wife was concerned as I was...thanks for the prompt service...will be back!
— gregory p., cary, IL
— Tuffy Lake in the Hills
Great folks very honest and courteous. I will recommend them to all my friends.
— Carolynn F., Grand Rapids, MI
— Tuffy Kentwood (Kalamazoo Ave. SE)
Knowledgable staff that was quick to respond to my issue. Fixed me up and I was out in no time. I even left with coupons for my future visits! Thanks tuffy!
— Carrie ., Hull, MI
— Tuffy Kentwood (Kalamazoo Ave. SE)
I went to Tuffy for an oil change and they did a complete scan and even cleaned my brakes really good all at no extra cost and no probing for further repairs! I had a good experience with Tuffy and I would definitely go back.
— Alicia N., Kentwood, MI
— Tuffy Kentwood (Kalamazoo Ave. SE)
My husband and I have used Tuffy Kentwood twice now. Good, fast, reasonably price service. I would definitely recommend them....
— Tequila J., Grand Rapids, MI
— Tuffy Kentwood (Kalamazoo Ave. SE)
Priced right. Finished when promised. Job well done.
— Mark E., Piersma, MI
— Tuffy Kentwood (Kalamazoo Ave. SE)
I have taken my vehicles here for almost 10 years. I love the service I recieve every time. I will continue to bring my vehicles here. I have been dealing with the same Mgmt and mechanics for some time. They do great work and I will continue to trust them with my vehicles.
— Rahmaan T., Kentwood, MI
— Tuffy Kentwood (Kalamazoo Ave. SE)
Very satisfied with the service on both our vehicles and reasonable prices. Planing to have future service and be a return customer.
— Leslie B., Grand Rapids, MI
— Tuffy Kentwood (Kalamazoo Ave. SE)
Very knowledgeable staff. Great rates. Reasonable turn around time. Thanks Guys!!!
— Ernest R., Kentwood, MI
— Tuffy Kentwood (Kalamazoo Ave. SE)
My car is running at its best thanks to Gary and Asim they are awesome mechanics.
— Latoya T., Kentwood, MI
— Tuffy Kentwood (Kalamazoo Ave. SE)
Passing through Grand Rapids when I experienced an exhaust leak.Gary was able to get me in a short period of time . Shortly after the tech showed me what needed to be done. In three hours I was back on the road. Thank you for great service!
— Mark P., Petoskey, MI
— Tuffy Kentwood (Kalamazoo Ave. SE)
Always get excellent service at a reasonable price. Have never felt that I've overpaid for any of their services.
— Richard P., Kentwood, MI
— Tuffy Kentwood (Kalamazoo Ave. SE)
Great affordable service! Honest owners..
— Polly M., Kentwood, MI
— Tuffy Kentwood (Kalamazoo Ave. SE)
This place is fantastic. They helped me out in a bind. My car wouldn't start and they came out to the gas station next door and helped me get it started and then replaced the starter in just a matter of hours. They were totally honest, full of integrity, and very friendly. I highly recommend.
— Ryan B., Kalamazoo, MI
— Tuffy Kentwood (Kalamazoo Ave. SE)
They are smart and good service and good price
— Ahmed A., Kentwood, MI
— Tuffy Kentwood (Kalamazoo Ave. SE)
I needed new tire sensors put it in and the owner got me right in and got it taken care of! I will definitely be going back!
— Kala G., Kentwood, MI
— Tuffy Kentwood (Kalamazoo Ave. SE)
Tim at Tuffy went beyond the call of duty helping a friend of mine with her car. The work was great, but more importantly his honesty and compassion for her situation made all the difference. If you are looking for a competent mechanic who will treat you with fairly - Tuffy in Plainfield is the only option! Thanks Tim!
— Bill T., joliet, IL
— Tuffy Joliet
New to the area this shop came recommended. I am always critical on most auto shops as I feel most just want to sell items. I was shocked to feel very comfortable and receive an estimate for things vital to replace. I also appreciated the way they handled the recommended service. I left not feeling pressured and will be back. Thank you Tuffy South Plainfield.
— Daniel S., Plainfield, IL
— Tuffy Joliet
I can't say enough good things about my service experience at Tuffy off 59th St. The owner Tim Floss bent over backwards to ensure that I was a satisfied customer. Their skilled technicians fixed my car the first time, when the dealership failed after 3 attempts. I HIGHLY recommend bringing your car here and I know you will have the same service excellence that I received.
— John D., Plainfield, IL
— Tuffy Joliet
I recommend this place to everyone I know who is looking for someone to repair their vehicle. This is the only place I trust for any work on my vehicle. Tim and his crew are very honest. This is the only automotive repair shop around that doesn't try to sell you everything under the sun. Fair prices and solid work.
— Michael P., Plainfield, IL
— Tuffy Joliet
I live near I-55 and Weber. It's well worth the drive to THIS Tuffy's for me. In the past I have been ripped off at other car repair services with unneeded services and inflated prices so I've done much research. After years of excellent HONEST service I won't go to any other auto service. I highly recommend them.
— Carol C., Plainfield, IL
— Tuffy Joliet
Tim and the Tuffy team are great. I take all our vehicles here for regular maintenance and repairs. You cannot go wrong..
— Clayton S., Joliet, IL
— Tuffy Joliet
I have been going to Tuffy since the day it opened. Tim and crew are top notch and know what they are doing. They treat their customers as if they are family and take the time to explain the issues. Great place to get a job well done..
— Patrick J., Cronin, IL
— Tuffy Joliet
Excellent they are so honest and friendly thank you you have been a great help!
— Michelle H., Plainfield, IL
— Tuffy Joliet
I have wrote reviews for this shop before but, I have to write one again. This shop is the most honest place to take your car that I have ever found in my 57 years on earth. Brandon looked at my daughters car because I had concerns of plastic tubing from an oil extractor breaking off in the engine. He flushed it out and sent cameras down there and found nothing to be concerned about and then decided I shouldnt be charged. I am a loyal customer there but I swear I am not related or a friend of any kind. This is just how they treat their customers! Brandon thank you so much for taking care of my daughters Audi. I really appreciate it. This place is literally the best place you will find. Tim the owner is also an amazing guy. He offered to clear an inspection code on my wifes car for free just to be helpful. When they tell me my car will be X amount of dollars to fix, I never question it. They can totally be trusted. I strongly recommend this shop for all your needs! Dave
— Dave H., Plainfield, IL
— Tuffy Joliet
Thanks for doing a quick, great job...fair and honest to deal with. Will definitely recommend.
— Gary W., Brooklyn, MI
— Tuffy Jackson
I would highly recommend Tuffy of Jackson. Their customer service is awesome! I have had major and minor service completed several times and they are accommodating and recommend other local businesses for other automotive services.
— Debbie E., Michigan Center, MI
— Tuffy Jackson
Ive been a customer for years and always receive excellent service and honest professional advice! I highly recommend their service to anyone.
— Mike S., Jackson, MI
— Tuffy Jackson
I would highly recommend Tuffy in Jackson. The service is great and they did everything possible to get me back on the road quickly. Only place I will go for service from now on.
— Linda P., Jackson, MI
— Tuffy Jackson
Totally satisfied with my new muffler! I drove in on my lunch hour just to get a price and make an appointment. Instead they took my car right in and had it done in an hour! The guys are so friendly! I will definitely go back to them for future work. Thanks!
— Valerie W., Jackson, MI
— Tuffy Jackson
This shop consistently provides polite and timely service. I've learned to trust them explicitly. Found to be an honest shop with fair pricing.
— Dave W., Jackson, MI
— Tuffy Jackson
These good people not only give excellent service to the public they also help those in need on a regular basis. And their work is second to none. Thank you...
— thomas e., mulnix, MI
— Tuffy Jackson
Entire Staff 'Top Notch'. No frills, just Honest Prices and Work Well Done. Makes one Feel Good knowing they are here and Truly Care about their customer base.
— Rose Mary T., Jackson, MI
— Tuffy Jackson
I've taken my vehicles to Tuffy for many years and have never had a bad experience. The employees always provide customer service with a smile and they get the work done in a timely manner. I will continue to take my car there. Great job guys.
— Joan W., Jackson, MI
— Tuffy Jackson
Took my car in this morning for an oil change. Was very pleased with the professionalism and honesty of the shop and the people who work there. Had other issue with the car and they new exactly what was wrong. Didn't pressure me into fixing the problem...TWO THUMBS UP..
— John S., Jackson, MI
— Tuffy Jackson
John and his staff is the best. Great service. On time fair pricing. We are moving to Florida and I will miss this kind of service thank you
— Dave R., Sugar Grove, IL
— Tuffy Batavia
Just had Tuffy install muffler and tail pipe on my 2005 Jeep. They did an excellent job and great service. Really nice and trustworthy people. They did not try to pressure me on anything and I appreciate that very much.
— Leah M., Jackson, MI
— Tuffy Jackson
I needed someone to fix the issues that my girlfriend's car was having. The guys from this shop got her an appointment in a timely manner, let her know exactly which part needed to be ordered, and were very expedient with fixing it. Highly recommend.
— James M., Clarklake, MI
— Tuffy Jackson
These guys were very quick and professional in the way they went about fixing my cruze. I think the guy I did business with was named Steven.
— Kelsey L., Jackson, MI
— Tuffy Jackson
Great staff! I took my car in because it was overheating and Steven replaced the part that needed replaced in a timely manor. There was no wait and the price was very reasonable! I highly recommend! Very satisfied
— Amber H., Jackson , MI
— Tuffy Jackson
Took my car to Tuffy Jackson, MI for exhaust issues.. Awesome job. Searched for part at auto store's and online. They were cheaper than actual part and labor. Very professional and reasonable. Had car back same day within couple hours. 5 stars. Ty Dad Chuckie Webb.
— Angel M., Jackson, MI
— Tuffy Jackson
My daughter was traveling to the Detroit airport from her college when her battery light came on. Tuffys and Tim were very kind to me on the phone and were able to quickly replace the alternator and get her back on the road in less than an hour. She even made her flight thanks to the great staff at Tuffys. I highly recommend them, there service, professionalism was outstanding. Thank you!
— Terri P., , GA
— Tuffy Jackson
Graham at Tuffys and his mechanic yesterday took awesome care of me and got my 2014 jeep a new alternator put on at a reasonable price and it back to me by 5pm , i will definitely be for my car needs .
— Sherri L., Huntersville , NC
— Tuffy Huntersville
I want to thank the staff for helping us for this emergency repair, so we could continue our trip. They quickly diagnosed the problem and fixed the issues and then we were on our way. Considering our situation, it could have taken a lot longer and definitely cost more. Kudos, to your great franchisee!!
— Fortin M., Huntersville, NC
— Tuffy Huntersville
Had a oil change and tire rotation fast service ,and friendly staff
— Richard K., Huntersville, NC
— Tuffy Huntersville
I went there with my steering wheel shaking at speeds higher than 65 and brakes wobbling after 35 mph. They drove my vehicle, figured out the problem and within 1 1/2 hours, I was a happy customer after testing the results. Way to go Tuffy !!! The staff and mechanic are friendly as well.
— Ravi R., Cornelius, NC
— Tuffy Huntersville
Ive been a customer of Tuffys in Huntersville for almost 20 years now. I wont trust anyone else with my cars. They are honest, hard working, kind professionals. Theyve gone above and beyond to help me over the years and have taken care of all of my vehicles. I lucked out the day I found them.
— Kimberly ., Davidson, NC
— Tuffy Huntersville
Needed air in a tire and could not find a gas station with an air pump that worked. In a bad situation but Tuffy saved the day. Filled my tire and checked all the others and charged me nothing. Very kind of them.
— Sally F., Sylva, NC
— Tuffy Huntersville
I have been going to Tuffy since 2012 and have found their service to be super. They are prompt, professional and have been straight shooters on what service needs to be done on my 5 vehicles. It's been a good experience dealing with the Huntersville location. Thanks to Graham and the crew!
— William H., Davidson, NC
— Tuffy Huntersville
This place by far has the best customer service! They call me with diagnostics and make suggestions that could save me money! I greatly appreciate this place! They have a customer for life!
— Vernon S., Mooresville, NC
— Tuffy Huntersville
Im always treated very well at this location and the prices are affordable. I will continue to keep coming here.
— Kendra L., Huntersville, NC
— Tuffy Huntersville
Tuffy is very good to there customers and very fair,Ive always taken my vehicles to tuffy and never been overwhelmed by prices and they are very professional.
— regina T., Holland , MI
— Tuffy Holland
Today I have had THE BEST EXPERIENCE with Nick at the Holland location! He is pleasant, knowledgeable, extremely desirous to help, and willing to take the time to answer questions. He obviously has the safety and satisfaction of his customers in the forefront of his mind!
— Judi H., Holland, MI
— Tuffy Holland
Fast and great service! Very helpful in getting us the best deal!
— David B., Holland, MI
— Tuffy Holland
I have been taking my cars to Tuffy of Holland for the last 10 plus years. They have always been honest and professional and the best customer service around.
— Kevin J., Holland, MI
— Tuffy Holland
I have been going to Tuffy Holland for 29 years. I'm also a DIYer with an Industrial Machine Repair background. If I can't fix it, no one can...except the the technicians at this Tuffy location! Service Manager Nick always says, "If there's a will, there's a way." The guy is a genius. And the prices are more than fair. Loyal customer until 'they' take my keys away from me.
— Rich D., Zeeland, MI
— Tuffy Holland
We had a small accident and took our car to another shop. The next day still having problems. Went to Tuffy where Brian could not have been more friendly, helpful, and honest. Fixed the car. ALWAYS leave feeling impressed and grateful. Thanks guys. We''ll be back!
— Martina S., White Lake, MI
— Tuffy Highland
They got their 5 stars the old fashioned way, they earned it. Brian and family fixed my wife's flat tire and replaced a tail lamp bulb for free. They want to give back to the community. Let's support them with all the business they can handle. They really do good work !!!
— Mark G., Highland, MI
— Tuffy Highland
Loved the personal service. It's very nice as a single lady to be able to trust a shop to take good care and still be so affordable. I would very highly recommend this business! These are great guys! Thanks again Brian!
— sherry L., highland, MI
— Tuffy Highland
This tuffy is so great I come all the way from ferndale to have my car serviced here. The staff is amazingly personable and informative. I trust them more then any other shop I've been to!
— Caitlin Z., Ferndale, MI
— Tuffy Highland
When an after-market front exhaust pipe produced excessive engine vibration, Brian replaced it with a Nissan pipe which solved the problem. He did this quickly and at no additional cost to me. I have learned over the years that Brian is a fair and honest businessman and his service center always does excellent work!
— Dave R., White Lake, MI
— Tuffy Highland
I also agree with all the other reviews.....this place is great! Friendly staff, reasonable prices, on time completion & good communication.
— John K., Commerce, MI
— Tuffy Highland
Brought my Equinox in for brake issues. It had been over a year since the brakes were replaced, but Brian warranted everything. No Charge! That does not happen very often.
— Erik N., Highland, MI
— Tuffy Highland
Service you can count on. I've been coming here for years for car service. Very dependable and honest. Tuffy on Gunn and Brian will not steer you wrong!
— Linda G., Tampa, FL
— Tuffy Gunn
Brian and his staff are great.. I will continue to bring both my cars here.
— Nick S., Tampa, FL
— Tuffy Gunn
I am always very pleased with the excellent service every time. Whether it is a big or small job. always satisfied.
— kevin a., wortham, FL
— Tuffy Gunn
Great service in a timely manor! I have had tires, alternator, engine and many other things serviced on my 2005 SUV and Brian and the crew have always done a fantastic job. They provide an estimate and options which is a big help. I definitely recommend anyone to go see them at Tuffy on Gunn Hwy!
— Cher C., Tampa, FL
— Tuffy Gunn
We ended up with flat tire at Tampa International; after AAA towed car to Tuffy (about midnight), early next a.m. they gave us an estimate and did the work promptly and explained everything. Nicely done...thanks,
— Robert L., Sarasota, FL
— Tuffy Gunn
I've been coming here for years and about 8 different vehicles...A+++++++++++++
— Paulie D., tampa, FL
— Tuffy Gunn
I'm very happy that I have Tuffy very close by my house and business, excellent service, cordial personal and friendly.
— Maria L., TAMPA, FL
— Tuffy Gunn
Every time I come here I get wonderful service.. kindness and they always go out of their way for you.. Brian and Ben are wonderful and caring
— Debbie V., Tampa , FL
— Tuffy Gunn
I have always gone to Tuffy's. Brian is an exceptional person and a very honest person. His staff is professional and very nice. I would never go any where. Tuffy is great and honest.
— Louise H., Tampa, FL
— Tuffy Gunn
Brian and his team are kind knowledgeable and consistently go above and beyond!! A car repair place I absolutely trust!! Ive been there many times the service remains superior!!!!!!
— Debbie B., Tampa , FL
— Tuffy Gunn
I randomly selected Tuffy Tire and Auto service and I am so glad I did! The customer service was excellent and the staff was extremely knowledgeable. The waiting room was clean and "lady" friendly. I will definitely go back!
— Rebecca D., TAMPA, FL
— Tuffy Gunn
I stopped into this location by a fluke and I am so happy I did. Their prices were reasonable (I checked), the waiting room was clean and comfortable, and their customer service was 5 stars. Thank you for making my experience at your location as pleasant as possible.
— Jaimie H., Tampa, FL
— Tuffy Gunn
Brian and his crew do excellent service. I would refer everyone to come see these guys for great service.
— Sandy R., Tampa , FL
— Tuffy Gunn
My service experience was excellent! Brian and his staff did an outstanding job from my initial contact to completing the job. They were courteous and professional. I would highly recommend them.
— Linda M., Tampa, FL
— Tuffy Gunn
Brian and the team were able to fix my Jeep Commander when no one else could. With this team you get the knowledge and amazing customer service without the huge price tag or games played by dealerships. #tuffystrong #trust #qualitywork #amazingcustomerservice
— Jill p., Tampa, FL
— Tuffy Gunn
Brian and his crew is always giving excellent service. I continue to bring my car here and only here.
— Sandy R., Tampa, FL
— Tuffy Gunn
Always great and honest service. Thank you for being someone I can trust to take care of our vehicles.
— Laura R., Grove City, OH
— Tuffy Grove City
Had a oil change. Staff very nice and attentive. They found a mouse had chewed my air filter and found a live frog on my car. They showed me the filter and put the frog in a box for me to take back home. I will go back for service.
— Celeste P., Mount Sterling, OH
— Tuffy Grove City
Service was excellent and the guys there were great and explained everything they had done. I had the oil change & complete exhaust done. Afree tire rotation, also.
— Maria J., Grove City, OH
— Tuffy Grove City
They got me right in and got me out in a timely manner. The staff was very courteous and helpful!
— Steve D., Grove City, OH
— Tuffy Grove City
Friendly, professional, and reasonably priced. Good folks running the place. Definitely coming back.
— Anthony P., Columbus, OH
— Tuffy Grove City
Took my jeep in for a fuel line replacement. Work was completed in a timely manner and the original quote for the price was accurate. I couldn't be happier.
— Hope B., Grove City, OH
— Tuffy Grove City
Staff is always friendly! Explains everything to me and reasonable prices.
— Laura A., Columbus, OH
— Tuffy Grove City
I had no problem scheduling my appointment on line. The staff was friendly and professional. They were pretty accurate with the time that was quoted to when my vehicle would be done.
— Joyce P., Grove City , OH
— Tuffy Grove City
Great experience! Jerry was so helpful and really took the time to explain to me what was going on. They were very honest and went above and beyond. Thank you Tuffy GC!
— Rita S., Grove City, OH
— Tuffy Grove City
Awesome experience! Speedy service! James was so nice and helpful!
— Ambyr G., Grove City , OH
— Tuffy Grove City
Very friendly staff and fast service. Overall great experience.
— Nina C., Columbus, OH
— Tuffy Grove City
I cant say enough good things about my experience at Tuffys!! Friendly service along with a job well done!!! Thank you!!!!
— Kathleen T., Columbus , OH
— Tuffy Grove City
They do it right. Great place to get your car worked on.
— Shirley J., COLUMBUS, OH
— Tuffy Grove City
Had an oil change. Great service and very timely on the service.
— John M., Grove City, OH
— Tuffy Grove City
When I arrive for service Michael the store manager was amazing with giving great customer service and the other guys were amazing at servicing my vehicle on time. I had my vehicle serviced at other servicer but tuffy auto service center is the best over all. Love working with them
— Damion S., Grove city , OH
— Tuffy Grove City
Michael Junkins was fair and reasonable. He provided great customer service and was very helpful.
— Steve C., Grove City, OH
— Tuffy Grove City
James and his staff made me feel very at ease with the inspection of my used vehicle. I appreciate the time he took to show me under the hood and explained what parts I would need. Very knowledgeable and friendly!
— Mechelle R., Brooklyn, NY
— Tuffy Grove City
I cant even begin to explain how awesome Tuffy was to me. I was in contact with Mike for a couple days trying to work around my work schedule and he was so happy and willing to help me every time we talked. When I finally made it in, Mike treated me like family and was helpful in every way possible to me. I was able to get everything done on my car that I came for. I am always going there from now on for any needs and I would recommend everyone here. Thanks for being so awesome Mike !
— Miranda T., Grove city , OH
— Tuffy Grove City
Really friendly and accommodating staff. I really appreciated the great experience I had at Tuffy's. They were able to squeeze me and get my brakes changed very quickly!
— Owen A., Columbus, OH
— Tuffy Grandview
I always return because of the courteous service and they know my car.
— Ashley C., Columbus, OH
— Tuffy Grandview
Excellent service. Look forward to coming back here when I'm back in town and having this group take a look at my A/C system.
— Daniel R., Columbus, OH
— Tuffy Grandview
This place has been great! We've been to several mechanics around town, but Tuffy is very open and I feel I can trust what they have to say. They are very flexible in regards to scheduling and have reasonable prices. Will definitely return!
— Christine W., Columbus, OH
— Tuffy Grandview
I walked in on a Saturday afternoon around 2pm and my car was fixed the same day at 4pm. They are very efficient and kind, very flexible.
— Christina C., Columbus, OH
— Tuffy Grandview
I have been taking my car to Keith often over the past few years. I trust him and have had great success with this center.
— Ann M., Columbus, OH
— Tuffy Grandview
I love this Tuffy store! The entire staff is friendly, super helpful and honest. It really feels like the good old days when you had a neighborhood shop that you could really trust. I had to switch my appt twice and they were completely accommodating which I really appreciated. I will continue to use Tuffy as my go to shop in Columbus! Thank you to Keith and staff!
— Sarah M., Columbus, OH
— Tuffy Grandview
I have actually already recommended this Tuffy to others. They were quick and convenient.
— Skyler C., Columbus, OH
— Tuffy Grandview
I take all three of our cars to keith for both oil changes and other simple stuff but also bigger repairs like wheel bearing replacement. He is a real professional.
— Bob J., Columbus, OH
— Tuffy Grandview
Everyone at Tuffy in Grandview has been excellent. Their service and attention to detail have been excellent.
— Sarah W., Columbus, OH
— Tuffy Grandview
Keith and his team have been working on my car for the past few years (brakes, alignment, etc.). They are always fair and reliable. Thank you for the great service!
— D'Andrea K., Columbus, OH
— Tuffy Grandview
Friendly and HONEST! Stopped in to have some brake and exhaust issues checked. Experts went over my car and actually told me my car was fine and needed nothing done at this time! On top of that they even took time to talk to me and explain why. Professional, courteous, and HONEST.
— Patty B., Columbus, OH
— Tuffy Grandview
Weve been using Tuffys on 5th Ave for about 3 years. Keith and his team are top notch. We can always count on them to take care of us and our vehicles. Keith makes us feel like one of the family.
— Lisa W., Columbus, OH
— Tuffy Grandview
Keith and his staff have always done a fantastic job on my car. They offer additional maintenance you may want to consider without being pushy, and never talk down to you. I'll continue to go back to this location.
— Jenine Y., Columbus, OH
— Tuffy Grandview
Keith was very helpful and upfront about all work. I recommend Tuffy to anyone looking for service on their vehicle.
— Zach B., Columbus, OH
— Tuffy Grandview
Wonderful!! Keith is always informative and kind and my concerns are always resolved. I feel confident knowing Im taking my car to a honest and hard working team. Thank you!
— Kristen C., Grandview, OH
— Tuffy Grandview
Outstanding customer service provided by Keith!!!!!!! Always very friendly and professional! Service price is reasonable. Keith should be considered an asset to your company!!! Thank you Keith for providing outstanding customer service!!!!!
— Jim P., Columbus, OH
— Tuffy Grandview
We have been taking our cars to Tuffy Grandview for over 5 years now. Keith is very honest and informative about what each car needs and what it will cost. He and his team are efficient and prices for service are fair.
— Leah W., Columbus, OH
— Tuffy Grandview
Keith and company went above and beyond to help me with my car problem, that seemed impossible to fix. No matter how difficult or perplexing the problem became, they remained diligent. Great customer service and I appreciated everything they did.
— Ryan P., COLUMBUS, OH
— Tuffy Grandview
Had my Business vehicle in for a service and a check this week. Excellent communication and all around service. An excellent full review of my vehicals status enabled us to make service decisions best for us. Thanks
— Jason W., Columbus, OH
— Tuffy Grandview
I have relied upon Tuffy Grandview for all of my vehicle maintenance needs for the last several years. They are fast, skilled, and transparent. I cannot recommend them enough.
— Chad C., Columbus, OH
— Tuffy Grandview
I had my front right wheel calibre lock up, did the job in just hours on both wheels and saved me almost ninety dollars, somehow, not sure how, but the savings and good job add up to an A for me.
— Mark J., columbus, OH
— Tuffy Grandview
KEITH AND TEAM ARE AWESOME. THEY GET IT DONE RIGHT EVERY TIME
— Johnathon J., Columbus, OH
— Tuffy Grandview
Keith is easy to work with, honest & never tries to sell me a service that can wait.
— Scott C., Upper Arlington, OH
— Tuffy Grandview
Keith and his team are efficient and honest. I had been going to Tuffy since 2016. I've always received an excellent and quick service. I can say that Tuffy is a place where I can rely on.
— Ana Gisel A., Grandview , OH
— Tuffy Grandview
Have always gotten great service. Keith very helpful. Car was done quickly. Coupons always taken.
— Monica H., Columbus , OH
— Tuffy Grandview
Thumbs up on overall job quality - and price. They went above and beyond to help me understand what my car needed - something I have come to respect greatly in the auto repair business.
— Kennedy S., Grand Rapids, MI
— Tuffy Grand Rapids (Fuller Ave.)
I have used Tuffy on Fuller for many years for my car, my wifes car, my daughters car and my grandsons car. They have always given outstanding service at at a good price. Steve has always explained what needed to be done and completed it in a timely fashion. If you need work done on your auto, this is the place to go.
— Dan V., grand rapids, MI
— Tuffy Grand Rapids (Fuller Ave.)
I really like their service staff, very honest, friendly, and professional. I would recommend Tuffy!
— Rick D., Grand Rapids, MI
— Tuffy Grand Rapids (Fuller Ave.)
I bring my car there for oil changes and all other work. Very happy with the results.
— Thomas S., Grand Rapids, MI
— Tuffy Grand Rapids (Fuller Ave.)
I love Tuffy on fuller st. i can go their and have my car worked on and not feel like i"m not being cheated out of my money.They are real reasonable and will work with you
— Helen W., wyoming, MI
— Tuffy Grand Rapids (Fuller Ave.)
Although they are located in the city, there is an air of small town about them.. A comfortable, friendly environment. I definitely feel confident keeping them as my go to for any future repairs I may need.
— Linda R., Grand Rapids, MI
— Tuffy Grand Rapids (Fuller Ave.)
Your store was awesome! we were heading into GR from Muskegon when I heard a noise from under the car. Upon investigation, I found that a belt had broken. It was critical that we reach our destination as we were attending a family member's birthday party. Once I contacted Steve at Tuffy's, he said, yes, come on in. We close at 3 so the earlier you get here, the sooner we can get the job done. Well, after being picked up from a relative, my wife and I continued to the birthday party. About 90 minutes later, I received a call from Steve who said the repair had been made. Your store saved me a lot of aggravation being from out of town, and on a Saturday. You guys rock.
— Chris P., Twin Lake, MI
— Tuffy Grand Rapids (Fuller Ave.)
I am in GR for a clinical rotation. While here, needed new brakes pretty quickly. Submitted info for a quote and they called me 2 days later with a number. Took the car in that same day and had 2 new rotors and pads very quickly. For not knowing anyone or anything in this city, Id highly recommend this Tuffy and crew. Very honest with me about what was going on and how much it would cost me as I am still a student. It was greatly appreciated. Thanks guys
— John T., Grand Rapids, MI
— Tuffy Grand Rapids (Fuller Ave.)
Mysterious clunk solved quickly, friendly and accurately. You always exceed my expectations! Thanks!
— Lee C., Grand Rapids, MI
— Tuffy Grand Rapids (Fuller Ave.)
Got right in to have my explorer front right end fixed. Bought the explorer at car city and 3 days later the stabilizer bar went bad. They covered the warranty part and had it fixed in 3 hrs. My place I take my vehicles to couldn't get to it until July 7th. Good job to Steve and mechanics that got me out the door.
— Russ E., Grand Rapids, MI
— Tuffy Grand Rapids (Fuller Ave.)
I am so happy with my experience with you guys. You went WAY beyond excellence with my car needs today! I will always be a loyal costumer to you. Thank You so much for your professionalism and costumer service!
— Samantha B., Grand Rapids, MI
— Tuffy Grand Rapids (Fuller Ave.)
I came in today to get my daughters muffler fixed they fixed it with a smile great price great workmanship I would come back here again
— Rachel W., Plainwell, MI
— Tuffy Grand Rapids (28th St.)
Accommodating, extremely helpful and explained everything!!! It may be the 1st in all my years of driving I didn't feel like I was getting ripped off by a mechanic. I would HIGHLY RECOMMEND.
— Tara L., Grand Rapids, MI
— Tuffy Grand Rapids (28th St.)
Very happy with the service I received problem was fixed on both visits.
— Harold K., Grand Rapids, MI
— Tuffy Grand Rapids (28th St.)
Great place for getting service done on my vehicles. Qualified technicians.
— Daniel P., Grand Rapids, SC
— Tuffy Grand Rapids (28th St.)
Awesome service!! Sean stayed true to the price he told my husband, very helpful and informative. He also informed us about any other small problems we might want to look out for in the future. Would recommend Seans service 10/10. Will be back for any other issues in the future. Thank you Sean!!
— Lauren M., Grand Rapids, MI
— Tuffy Grand Rapids (28th St.)
I had some major repairs that needed to be done ASAP and couldn't get financing anywhere else. Sean helped me out and for such a great price! If you need something done Sean is definitely the guy you need to talk to!
— Asia M., Grand Rapids, MI
— Tuffy Grand Rapids (28th St.)
They do a good job on repairs and do not hold your car forever.
— Rob S., Grand Rapids, MI
— Tuffy Grand Rapids (28th St.)
The crew there is fantastic they don't work on just muffler's and brakes anymore. Full automotive repair and they will work with you to get the job done are you on your way.
— Cliff B., Grand Rapids, MI
— Tuffy Grand Rapids (28th St.)
Didnt try to sell me more than I needed and the payment plan was so helpful.
— Tee G., Grand Rapids, MI
— Tuffy Grand Rapids (28th St.)
They are very friendly and very helpful...I will not take my car any place else.....I recommended 28th tuffy in grand mi
— Tabatha T., Wyoming, MI
— Tuffy Grand Rapids (28th St.)
Honest, forthcoming and friendly staff.
— Martha R., Grand Rapids, MI
— Tuffy Grand Rapids (28th St.)
Very good service! Friendly and knowledgeable
— Cynthia .., Grand Rapids, MI
— Tuffy Grand Rapids (28th St.)
Friendly quick and reasonably priced service
— John S., Grand Rapids, MI
— Tuffy Grand Rapids (28th St.)
Excellent service and customer service
— stephanie b., Grand Rapids, MI
— Tuffy Grand Rapids (28th St.)
I've taken both of my cars to them for service over the last few years. They don't try to over sell you like so many other service department's and they will try to find a way to save you money while solving your problem. I highly recommend them!
— Debra R., Spring Lake, MI
— Tuffy Grand Haven
New to Grand Haven and on a below 10 degree day needed a battery for my Honda Pilot. Greg and Neils at Tuffy were awesome!! Greg was kind enough to test the battery outside in bitter cold bc their garages were full of other customers. In no time I had a new battery that was necessary - especially in a Michigan winter. Thank you Tuffy! We will be use Tuffy Grand Haven from now on!
— Stacy P., Grand Haven, MI
— Tuffy Grand Haven
This is a great place honest people with me they also have payment plans this be the only place i will take my car from now on
— James K., Grand Haven, MI
— Tuffy Grand Haven
Excellent, prompt friendly service! Thank you Dan!!
— Barbara M., Spring Lake, MI
— Tuffy Grand Haven
Fixed my tire quickly during a holiday weekend for under 20 bucks. Can't complain about that.
— Cody B., Grand Haven, MI
— Tuffy Grand Haven
Got into trouble with tires on my travel trailer on a Saturday AM. The folks at Tuffys took care of me immediately, remounted 4 tires without appointment, and they didnt charge enough. Great people in Michigan!
— Tim L., Rippe, KS
— Tuffy Grand Haven
We were traveling through and had tire problems with a travel trailer and Tuffys took care of us when several others couldnt or wouldnt. Great friendly guys and worked with us to get us going. Would definitely recommend this shop.
— Cindy R., Grand Haven, SC
— Tuffy Grand Haven
They are great!! Good prices& fast service. The staff are top notch. They always try to fit me in as soon as possible for an oil change or if I have a more serious problem. I highly recommend going here!
— Carly D., Grand Haven, MI
— Tuffy Grand Haven
Grand Haven Tuffy always takes care of their customers. Their prices are fair and accommodating.
— Ann G., Grand Haven, MI
— Tuffy Grand Haven
Excellent service and great people. I highly recommend you come to Tuffys for all your mechanical needs
— James B., Grand Haven, MI, MI
— Tuffy Grand Haven
Positive: Professionalism, Punctuality, Quality, Value Tuffy Auto did an amazing job on our truck. We had an appointment for a free inspection on a Friday and by Monday the truck was ready (they quoted us a later date). They called us with any hiccups that came up when it came to parts. Tuffy is truly an outstanding place to trust for all of your car needs. I highly recommend them!
— Mariela M., Grand Haven, MI
— Tuffy Grand Haven
These folks are absolutely fabulous. I've stopped in a couple of times when I've desperately needed some tire know-how, and they've helped me quickly and graciously each time. We just purchased four new tires from them, and the service was quick and friendly. I love having a local business that I can count on to be professional, courteous and prompt. Thanks!
— Julie H., Grand Haven, MI
— Tuffy Grand Haven
The people here are amazing. They are straight shooters with good advice and fair prices. We were helped quickly and professionally by a staff of experts. They didn't just tell us what was wrong with the car, they showed us and clued us in on how to identify future problems. Beyond that, they are really nice, helpful and it's obvious that they truly care about their customers. I would go to this Tuffy again in an instant!
— Julia C., Grand Haven, MI
— Tuffy Grand Haven
They saved the day for me on Friday. The alternator went out on my van when I was 5 hours away from home. They got me in even though it was getting later in the day and was able to replace the alternator. We were so grateful to make it back home that night!
— Halle B., Grand Haven, MI
— Tuffy Grand Haven
Good communication, fast service and reasonably priced.
— Nate N., Grand Haven, MI
— Tuffy Grand Haven
I just left Tuffy after purchasing parts and service for two cars. The service was timely and excellent and the pricing was fair. Dan was great to work with. Ill return!
— Larry M., Grand Haven, MI
— Tuffy Grand Haven
I am not sure of the name of the person who helped me today but you are greatly appreciated. Thank you for being honest with me about the rattle in my car. You deserve 5 stars!
— Amber S., Grand Haven, MI
— Tuffy Grand Haven
Awesome service. I've had several repairs done there and the service is always top notch and the prices are great.
— Ken K., Grand Haven, MI
— Tuffy Grand Haven
I had a brake problem. Called in the morning and got an appointment for that afternoon. In at 1 out by 3:30. They did an excellent job. Highly recommend!
— Jake T., Muskegon, MI
— Tuffy Grand Haven
We discovered Tuffy's when we lived in Carol Stream when they opened the Glendale Heights location. The service is great as well as very competitively priced. We've had two cars serviced there and Ron and his staff are the best! We now have a brand new car that is fully under warranty but once I need to start getting oil changes on the new car, Ron and Tuffy's will be where I go!
— Michelle K., Elk Grove Village, IL
— Tuffy Glendale Heights
The shop manager did such a great job explaining the issues with my brakes during my visit to your location. I was very impressed that the shop owner was spending so much time with the customers. Thanks for offering the zero percent financing. What a lifesaver! Thanks Tuffy.
— Teresa N., Glendale Heights, IL
— Tuffy Glendale Heights
Excellent customer service in a very timely fashion! Will definitely be back!
— Jason K., CAROL Stream , IL
— Tuffy Glendale Heights
I took a chance on getting in for an oil change without an appointment when they opened. The owner welcomed me in and was very accommodating. Even with having to get a part delivered for my car I was told two hours and they had me on my way in under two hours. I would highly recommend this shop for all your car repairs. I know they have gained another customer in myself.
— Kim M., West Chicago, IL
— Tuffy Glendale Heights
Extremely happy with the service I received ! I trust the men at this location in GH and the work they do is awesome .
— Annette M., Glendale Heights , IL
— Tuffy Glendale Heights
The coupons and convenient location drew me in; at the end of the day, I'm glad I did. The crew are very proficient, with a good warranty; I think my car was in good hands and I plan to continue taking it there.
— Kathy G., Carol Stream, IL
— Tuffy Glendale Heights
I have an 2002 Toyota that I have been a customer since 2008. They do great work, but most importantly, they don't nickle and dime you to death.
— Lee P., Carol Stream, IL
— Tuffy Glendale Heights
I have been taking my 2014 Honda to Tuffy since 2015. Amin and the rest of the team is very professional. I just had my car in for an oil change and new front brakes. Amin was honest and doesnt charge you an arm and a leg for services. They will continue to be getting my business. I recommend them to those looking for a regular mechanic.
— Kim M., West Chicago , IL
— Tuffy Glendale Heights
I have never had a negative experience at Tuffy. Ron and the entire team including the mechanics are very thorough and will not nickel and dime you. There are very honest and provide the best service. I recommend Tuffy for all your car needs.
— Kim M., West Chicago, IL
— Tuffy Glendale Heights
I was ripe to be screwed, 40 miles from home, had to pull off the tollway because my car was overheating. But the guys at Tuffys treated me right. They were honest, a 13 year old car with 143K miles on it. They told me straight up, it was either a major repair costing a few hundred or I might need a new engine block costing a few thousand. I thanked them for their honesty. They gave me a few tips on how to safely get myself home. Time for a new car. I dont live anywhere near there, but if I did, I wouldnt hesitate to go there again. Two very pleasant gentlemen!
— Greg C., Crystal Lake, IL
— Tuffy Glendale Heights
I got my oil changed and used a coupon and saved me money. the service was good and quick. Also brought to my attention were a few things needed to be addressed too. Thanks Tuffy!
— Robert W., Glendale Heights, IL
— Tuffy Glendale Heights
I have been coming to this location for a few years and I have never had a bad experience. They are always honest, up front and never pressure me to do any repairs. The pricing is fair and the work done is fantastic. I have recommended and will continue to recommend people to this location.
— Susan G., Columbus, OH
— Tuffy Gahanna
I came due to a "mystery noise" problem that all mechanics love (Drum brakes and a worn bearing.) They diagnosed the problem and repaired it quickly. The return visit to have the wheels re-torqued barely took a minute. Great job and Thanks!
— James K., Columbus, OH
— Tuffy Gahanna
I dropped off my car for a tire rotation at 1030 AM. I went to grab lunch and came back to see my car was already back out front. I wasn't charged for my service. The men in the shop were very nice and informative. I will definitely come back to this location for any future car services I need. Thank you!!!
— Jennifer C., Blacklick, OH
— Tuffy Gahanna
Will not take my car anywhere else! Super friendly and amazing service
— nikki r., Galena , OH
— Tuffy Gahanna
Nothing but great service from start to finish! A trustworthy shop that won't try to sell you services you don't need. Mike is the best!
— Lindsey M., Columbus, OH
— Tuffy Gahanna
Car stopped running on way to work. Had it towed to Tuffy for repair. With a phone call, I felt confident I would and did receive the most professional care that I could imagine. This was the 'first' time I used them and will not be the last. They have gained a forever customer.
— RALPH Y., Gahanna, OH
— Tuffy Gahanna
Mr. Mike is a pleasure to work with. Im a young female coming into get my truck fixed and dont know much about cars but he is like a father figure that takes care of everyone. He wont let you get screwed over. He is a complete joy to work with.
— TaKeila W., Columbus, OH
— Tuffy Gahanna
They got me scheduled in a very timely manner and were very accommodating. The oil change was done promptly and we were able to pick the car up earlier than expected. We will definitely be returning to this Tuffy!
— Brian S., Worthington, OH
— Tuffy Gahanna
Always quick, always easy to deal with, and the oil change coupons make it a great deal too.
— Eric M., Gahanna, OH
— Tuffy Gahanna
Great overall experience! Everyone was professional, respectful, and the work was done very quickly! Lots of places can fix your car, but these guys, Mike D. In particular, really took care of us!! Thanks guys!!!
— Mark G., Pickerington, OH
— Tuffy Gahanna
I take all 4 of our vehicles there and have ALWAYS had a great experience. They are knowledgeable, friendly, honest, and always do their best to fit me in even if they have a full schedule. The manager, Mike, is friendly and helpful. Thank you, Tuffy, for keeping us safely on the road!
— Christi T., Blacklick, OH
— Tuffy Gahanna
Mike is absolutely incredible. I had a nail in my tire my appointment was at 9 AM I was back on the road by 930. Their service is incredible. This was my first time going to this location and I am a customer for life now. I would recommend them to all of my family and friends
— Allison R., Pataskala , OH
— Tuffy Gahanna
Mike and his team are really Professionals. They identify the issue and provide necessary advise which helps not only save costs but keep your car in good shape over a period of time. Every time I have gone there I got the best services which makes me feel secured and most importantly a peace of mind. Love you guys
— Abhijeet D., Columbus, OH
— Tuffy Gahanna
First Ill like to say thank you Mike for helping me out with my car. The staff was nice and experience was amazing. I was happy they got me in & took care of me right away. They explain what needed to be done to the car to the T. There service was excellent. I give them two thumbs up.
— Mercy L., Canal Winchester , OH
— Tuffy Gahanna
I have had my car serviced here for over 3 years now, and have never had an issue. The entire staff is very friendly and helpful. It took a while to find a place that didnt make me feel I was being taken advantage of being a single female, but I have never once felt that way. Mike up front is wonderful, and all the mechanics are to the point and honest. Can not recommend this place enough!!
— Brooke Y., Pataskala , OH
— Tuffy Gahanna
First time using their service and I must admit I was very surprised to see the attention to detail as I watched the mechanic service my vehicle - NO shortcuts. He treated my vehicle like it was his own and I mentioned that to him when the service was completed. I will return to this hidden gem in the future.
— Kenneth B., Gahanna, OH
— Tuffy Gahanna
Absolutely awesome customer experience and professionalism. Will definitely recommend to friends
— Tracy S., Cape Coral, FL
— Tuffy Gahanna
Once again, Tuffy Gahanna proved worthy of my trust and respect by repairing my wife's truck quickly, completely, and at a fair price. I depend on them to help me care for all of my cars.
— Donn R., Gahanna, OH
— Tuffy Gahanna
Great service as always on my Ford f150. I have never had a bad experience and Mike makes sure repairs are made when promised. Been a customer for a long time and plan on coming back.
— Mark s., gahanna, OH
— Tuffy Gahanna
Honest... Helpful...and Friendly... I won't go Anywhere else. This team is truly the Best. It's like family working on my car. Thank You!
— Julie G., Columbus, OH
— Tuffy Gahanna
Great customer service. Always provides accurate diagnosis and estimates, along with quality repairs.
— Bob O., Gahanna , OH
— Tuffy Gahanna
3 generations of Steeles have trusted Tuffy in Gahanna. We are customers for life. Shout out to Mike and Everett! You feel like my personal Pitt Crew!
— John S., Columbus, OH
— Tuffy Gahanna
Two SUV'S, both of them with front end noise. Hyundai & Chevy. Mike made the entire experience great, worked with my warrenty company and the mechanics work was quick and good on both vehicles! THANKS GUYS!!
— Michelle C., Columbus, OH
— Tuffy Gahanna
Smiling friendly staff always answers any concerns.
— Loretta B., Fort Wayne, IN
— Tuffy Fort Wayne Coldwater Rd
I recommend Tuffy's on Coldwater Rd. Ft. Wayne. They do a good job and have you back on the road in no time.
— Sherri ., Auburn, IN
— Tuffy Fort Wayne Coldwater Rd
I have been taking all my vehicles to Tuffy for years. Everyone at Tuffy is Friendly and explains what service needs to be done now and what can wait when finances are short. They work with you to schedule services that is best for your schedule. Everyone at Tuffy is GREAT to work with !!!
— Jim S., Fort Wayne, IN
— Tuffy Fort Wayne Coldwater Rd
I had driven to Fort Wayne when my brakes started to squeal. I called and they were able to get me in on short notice. They were polite and professional. In a short time my car was repaired and I was on my way. Thank you.
— David F., Elkhart, IN
— Tuffy Fort Wayne Coldwater Rd
I was very happy with the service I received at Tuffy today. After some confusion with an online deal I had purchased, Bill listened to my concern and took excellent care of the issue. He was very personable and gave me great advice for servicing my vehicle. He also treated my two sons very kindly, making the overall visit enjoyable. I will be visiting again soon!
— Joanna W., Fort Wayne, IN
— Tuffy Fort Wayne Coldwater Rd
I would like to thank Bill for getting my vehicle in early and going over the results with me. I was in and out in a timely manner and will continue to have my vehicle serviced there. Thank you Bill.
— Mindi W., Ft Wayne, IN
— Tuffy Fort Wayne Coldwater Rd
From the second I walked in the door, these guys took great care of me. They were 100% honest with me every step of the way. I also liked how Bill walked me through exactly what was going on in a way that I could understand. It was clear I was more to them than just a paycheck: they actually cared about me as a customer.
— Lori R., Fort Wayne , IN
— Tuffy Fort Wayne Coldwater Rd
Great, efficient service; they got the muffler I needed and installed it the same morning. The price was better than I expected, too.
— Jeff H., Fort Wayne, IN
— Tuffy Fort Wayne Coldwater Rd
i was very pleased with the work that was done to my car!! I just moved to Indiana and finding an honest mechanic is so very hard to find,well the people here are that and very reasonably priced Im happy to say I found my forever automotive service center !!!
— Julie B., fort wayne, IN
— Tuffy Fort Wayne Coldwater Rd
Love this location very fun and friendly..thanks for getting my baby(car) right!! You guys rock!!!
— Ashley G., Fort Wayne, IN
— Tuffy Fort Wayne Coldwater Rd
Tuffy got my car done in a very reasonable time and the staff were very explanatory and friendly!
— Tasha D., Fort Wayne , IN
— Tuffy Fort Wayne Coldwater Rd
The workers at Tuffy were very determined to fix our car & they explained to me exactly what work was done with our car.
— Michelle L., Fort Wayne, IN
— Tuffy Fort Wayne Coldwater Rd
After giving excellent care to the car I brought in, I got a wrong key stuck in the ignition. The man behind the counter helped give me advice and I worked at the key for 10 minutes without luck. After that, he offered the help of a mechanic, who was able to get the key free. I was quite relieved and extremely happy with the excellent help received from both of the Tuffy employees. I would definitely return.
— Stephen B., Fort Wayne, IN
— Tuffy Fort Wayne Coldwater Rd
I was extremely pleased with the customer service, and how efficient they were with helping me with my car needs. I definitely will be coming back for all of my car needs. 10/10 recommend
— Sierra M., Fort wayne, IN
— Tuffy Fort Wayne Coldwater Rd
My van was overheating and the guys at Tuffy Coldwater rd told me to bring it right over. They had my vehicle fix and on my way. Thanks guys for the quick and professional work.
— Ron K., Fort Wayne , IN
— Tuffy Fort Wayne Coldwater Rd
The guys at Tuffy were very professional and courteous. They answered all of my questions to my satisfaction, and I didnt feel like they were trying to get over on me for being a woman lol. I would recommend Tuffy to all of my friends and family. Thanks guys!
— Lavonia ., Coleman , IN
— Tuffy Fort Wayne Coldwater Rd
Replaced broken stud and lug nut. Cleaned the threads on another stud. Fast, friendly and competent service.
— John S., Roanoke, IN
— Tuffy Fort Wayne Coldwater Rd
Scott and Nathan took care of me from start to finish! Great customer service, and could not be happier with the repairs they did on my truck!
— Duane W., Fort Wayne, IN
— Tuffy Fort Wayne Coldwater Rd
Honest and efficient work! They took the time to explain what work needed done and the service is wonderful!
— Brittney S., Fort Wayne , IN
— Tuffy Fort Wayne Coldwater Rd
Timely and Professional! Scott is a great service manager, very personable and informative! ~Takisha
— Takisha N., Fort Wayne, IN
— Tuffy Fort Wayne Coldwater Rd
I took my truck in a few days ago to have a noise looked at, mind you it only made that noise a few times and within 15 min the manager actually SHOWED me and not just told me what it was. I was missing a bolt on my control arm. He could have told me it was anything and I would have fixed it. Instead he was honest and fixed only what was wrong only making them about $60. They were all nice and polite and honest. Will definitely be back.
— Deven C., Fort wayne, IN
— Tuffy Fort Wayne Coldwater Rd
Guys at tuffy took care of my Dodge ram and done a great job I'll be going back for more thanks
— Brent N., FORT WAYNE, IN
— Tuffy Fort Wayne Coldwater Rd
Scott worked me in on a very busy day so my vehicle would be ready for a long trip. Really appreciate his great attitude and stayed late to get my vehicle done !
— Brian W., Fort Wayne, IN
— Tuffy Fort Wayne Coldwater Rd
— Ann B., Fort Wayne, IN
— Tuffy Fort Wayne Coldwater Rd
I could not be happier! Tuffy was cheaper than where I had been going and the work was much better! Would recommend to anyone!
— Mark H., Fort Wayne, IN
— Tuffy Fort Wayne Coldwater Rd
Went in for oil change and new tire. The mechanic was excellent and very fast. Very pleased with their service. Thank you Tuffy
— Dorothy C., Ft. Wayne, IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
Very friendly staff, fair prices and they only do the work that is necessary. Great communication with the customer.
— Bob T., bobtrgo@aol.com, IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
Excellent service of my family vehicles. Confident in their diagnostic recommendations. Always friendly and proactive in keeping my cars in good working condition.
— Gaylord F., Fort wayne, IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
I've sent many people to this Tuffy as they're independent and this one has always been honest, knowledgeable, and competitive price wise! Highly recommended!!
— Miles F., Ft Wayne, IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
I've been taking my cars to Tuffy for a number of years. First it was out of convenience but I've returned due to the quality service. They exceed my expectations every time!
— Wendy M., Fort Wayne, IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
These guys have been there a long time. Know most of them by name. They are very conscientious about their work. I just had rack & pinion steering on a Vette replaced there and had full confidence they'd do it right. Works great!
— Scott A., Fort Wayne, IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
These guys took car of my vehicle, answered my questions and didn't waste my time.
— Charms N., Cromwell , IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
On a Sunday afternoon, we realized our SUV had unexpected tire issues. With two different 300+ mile trips scheduled for the coming week, we needed service ASAP. Tuffy provided excellent advice on the best new tires, which they ordered and installed within 24 hours! Really impressive and appreciated!
— Meagan M., Fort Wayne, IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
I went in for an oil change and they explained the problem they found with my tires, and ended up leaving with new tires at a good cost. Im very appreciative of their honesty. The crew went above and beyond my expectations. Excellent customer service!
— Andrea M., Fort Wayne, IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
As far as I am concerned we are on a fixed income that does not afford us the luxuries of high services. So, with Tuffy on Jefferson Blvd. here.... We get great service we can afford. I would run any business this way. To many of the others.... thank you all US....
— James A. & Cheryl A. L., Ft. Wayne,, IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
if you go to any other place your cheating your self . Best Tuffy in the USA
— Trishann Y., Fort Wayne , IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
Always get the job done as requested and on time. I'm never pressured to have something else done unless its an emergency always going over items that DO need attention. NEVER had a bad experience!!
— Joe U., Ft wayne, IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
Six weeks ago we were back in our hometown needing service and Tuffy was able to get us in. But our earlier review indicates that we were not happy at the time. Tuffy, locally and corporately, have reached out to us and have satisfied and resolved the issue. Thank you for your excellent customer service.
— Lisa A., Lancaster, PA
— Tuffy Fort Wayne (W. Jefferson Blvd.)
Nice to have a reliable source for all my car maintenance needs. Very thorough and knowledgeable - pro active on potential problems. See no reason to go anywhere else.
— Gaylord F., Fort wayne, IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
awesome service Jeff and Jason are very nice people crew is also very good I will recommend this shop to all I know
— don b., fort Wayne, IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
The guys at Tuffy's West Jefferson are awesome !! I have been taken my car there for years for service and they are always on time and on point ! I have always been treated with utmost respect they have always been honest and upfront with me and have always taken excellent care of my cars !! Thanks guys for all your hard work, you guys are Awesome !!
— Londa W., Fort Wayne, IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
I was beyond impressed by the kindness and genuine concern of the team. I was just traveling through and had a coupon to boot but still was treated as well as you can imagine. If you live nearby, you need to make this your regular shop!
— Amie M., BELLEVUE, NE
— Tuffy Fort Wayne (W. Jefferson Blvd.)
Jason was very kind, professional, and knowledgeable. He treated me with respect, answered my questions, and explained things in a way that made sense. Ask for him in your next visit!
— Gretchen H., Fort Wayne , IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
I was impressed with how nice every employee was that I came in contact with. They know what they are doing and my car is like new! They will be my first choice to repair my car in the future!
— Cathy B., Roanoke, IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
I called and requested that they check the steering on my car. They said they would work me in to trouble shoot it to see what was wrong. I took it in the next morning and they put it on the lift and within 5 minutes found the problem. Since it wasnt an emergency, they scheduled me in to repair the problem. My car drives like new! I am thrilled with their professionalism and knowledge. I will use Tuffy from now on.
— Bartlett C., Roanoke, IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
The service here is exceptional, They will never try to sell you something you don't need, We have been going to Tuffy's for about 9 years. 5 different vehicles and they have always done right by us. Top notch customer service... Will keep returning. Very HIGHLY recommend
— Lisa S., Yoder, IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
We had a 2009 Kia Rio making a horrendous noise and Kia was unable to get us in for 2 weeks so we called Tuffy and our car was fixed 2 days later for a VERY reasonable price! Throughout they listened to our concerns and kept us informed. We would highly recommend Tuffy for your auto service needs.
— Holly N., F, IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
Excellent service, and great honest people. Tim is absolutely up front and honest with you every step of the way. He does everything he can to get you in, and out, but without cutting corners on you. Also, hats off to my technician that day. Aaron does a great job and does it efficiently. He will even leave you a handwritten thank you note in your vehicle. These guys are great, and they will treat you right. Thanks guys for your hard work. Highly recommended!
— Brian W., Fort Wayne, IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
This was my 1st time at Tuffywestjefferson and I was thoroughly impressed! Great service, great people. I would recommend anyone to go there.
— WENDI B., Roanoke, IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
Won my business for as long as I own my car! I got there ten minutes before close, but they insisted they didn't mind having a look at my 2001 Taurus. The mechanics were so nice and helpful. They worked with me to get my car done fast.
— Ashley F., Fort Wayne, IN
— Tuffy Fort Wayne (Plantation Lane)
Thank you for matching a price and actually you even went lower then the matching price. Staff was helpful and friendly.
— Dena B., Fort Wayne , IN
— Tuffy Fort Wayne (Plantation Lane)
Thank you.. This spring I had my clutch repaired. The service was great. They started on time and finished on time. They didn't add anything not already OK'd. Yesterday I had problems with my hood latch and they got me in and repaired. Thanks again for the great service
— Lynne D., Fort Wayne, IN
— Tuffy Fort Wayne (Plantation Lane)
I am a long time customer and will continue to be one. Why go anywhere else when you have found the best at Plantation Lane!
— Shirley G., Fort Wayne, IN
— Tuffy Fort Wayne (Plantation Lane)
This was our first visit. The 2000 Dodge Ram wouldn't idle when the weather turned cold. Rather than start with a diagnostic and let the bill go up from there, the mechanic started with a visual inspection and cleared obvious issues as he looked around. The mechanic knew what he was doing and resolved the problem without a diagnostic. The old Ram runs great again. And we WILL be back!! Thank you
— Mark H., Fort Wayne, IN
— Tuffy Fort Wayne (Plantation Lane)
Called Tuffy Monday morning to get my brakes checked as they had not been checked for awhile. I have a 2004 Nissan Maxima. They said bring it in and they would check and advise. They said I needed Back brake pads and need rotors turned and bleed the brakes also needed an oil change and 2 fog light bulbs replaced. I okayed all of the work. It was 10:30 am when I took it in and was finished at 5:30pm they did an excellent job. I would definitely recommend them I have used them to work on this vehicle for years with quick and courteous action. Will always give you an estimate and ask if you want it done. Thank You Tuffy.
— George B., Fort Wayne , IN
— Tuffy Fort Wayne (Plantation Lane)
When I call they are always willing to help me with my car problems no matter what it might entail in order to get the repairs completed. My hat goes off to all the employees. GREAT job GUYS and keep up the fine work.
— sharon w., Fort Wayne, IN
— Tuffy Fort Wayne (Plantation Lane)
Top Notch Garage Work! I've been taking my two vehicles (Dodge truck and a Focus) to Tuffy for a couple of years now. These guys have years of experience and know how to get the job done!
— Jacob R., Fort Wayne, IN
— Tuffy Fort Wayne (Dupont Rd.)
Very dependable and prices are very good.
— Esther w., Fort wayne, IN
— Tuffy Fort Wayne (Dupont Rd.)
Took my car there for repairs that another shop missed. Very quick and courteous service. Thanks guys!
— Ben D., Williams, IN
— Tuffy Fort Wayne (Dupont Rd.)
Ken was awesome. Service was excellent as well. Will surely tell my friends and family about going here and using them for services!
— Dee P., Fort Wayne, IN
— Tuffy Fort Wayne (Dupont Rd.)
Quick and friendly service! Will be using them for all my auto needs!
— Heather S., Fort Wayne, IN
— Tuffy Fort Wayne (Dupont Rd.)
They always work me in to have my oil changed, and service is fast! Also appreciate that they took the time to explain the service that needed done to my car. Keep up the good work.
— Luke K., FORT WAYNE, IN
— Tuffy Fort Wayne (Dupont Rd.)
I've been coming to tuffy for years now and have always had the best service and care from them.
— keith w., fort wayne, IN
— Tuffy Fort Wayne (Dupont Rd.)
Never thought I'd be happy with a car shop. They proved me wrong. Personal service, thorough, fair priced, and more. Additionally, their generosity with the community organizations is another asset.
— Ann L., Fort Wayne, IN
— Tuffy Fort Wayne (Dupont Rd.)
Been going here for a number of years. We have never had a bad experience--in fact we have had ONLY excellent service and a very friendly staff. Ken can be proud of his service and his staff. Without reservation, this is the best car service we have ever gotten!!
— Bill B., Ft Wayne, IN
— Tuffy Fort Wayne (Dupont Rd.)
I have been a loyal customer with Kenny since the doors opened. It is a must to have mechanics that you trust without question. Not only are their prices fair their employees always go above and beyond to make sure that the customer is satisfied. Thanks to Scott,Chance, Eric and anyone else that I have forgotten. Thanks Guys. You guys ROCK!!.
— Murph M., Fort Wayne, IN
— Tuffy Fort Wayne (Dupont Rd.)
I am very happy with the services I received from the gang at the DuPont store.
— Anthony S., Huntertown, IN
— Tuffy Fort Wayne (Dupont Rd.)
Again, I cannot stress again, my appreciation for this business. Everytime I call them, they always go out of there way to accommodate me. I trust them, & that's pretty hard to say these days! So, good job guys...keep up the good work!
— Kimberly W., Spencerville, IN
— Tuffy Fort Wayne (Dupont Rd.)
I have been taking my car here for service for a few years now. Always greeted warmly, received wonderful service for a good price.
— Brenda H., Fort Wayne, IN
— Tuffy Fort Wayne (Dupont Rd.)
Eric & Chanse are always very personable and the guys do a great job of taking care of me and my vehicles. It's nice to go to a place you can trust and Ken does a great job of making that all possible. They are also doing a great job of protecting customers with the added cleaning, wipe downs and disinfectants!
— Ron R., Fort Wayne, IN
— Tuffy Fort Wayne (Dupont Rd.)
Once again these guys came through. Went above and beyond to keep an old vehicle purring like a kitten. Kenny has a great staff who can work on any vehicle whether it is 20 years old or 2 years old. Keep up the good work guys.
— Murph M., Fort Wayne, IN
— Tuffy Fort Wayne (Dupont Rd.)
Excellent place to bring your vehicle. Always friendly. They take good care of my car when ever I need something done. Always get me right in when I need something taken care of. Very excellent group of guys.
— Jennie F., Huntertown, IN
— Tuffy Fort Wayne (Dupont Rd.)
Thumbs up on overall job quality - and price. They went above and beyond to help me understand what my car needed - something I have come to respect greatly in the auto repair business. I am so used to being taken advantage of because of my age and gender. I was given a great price, quick service, with no problems.
— Art M., Fort Myers, FL
— Tuffy Fort Myers (McGregor Blvd.)
I have been going to Tuffy's on McGregor blvd since 1997. Jack and Hal always treated me with great and accurate service. They train their employees to do great work and show customers that they really appreciate your business.
— Donald R., Cape Coral, FL
— Tuffy Fort Myers (McGregor Blvd.)
I have used Tuffys almost as long as they have been in business. I give them the best rating. They have saved me a lot of money over the years..
— Edward S., North Fort Myers, FL
— Tuffy Fort Myers (McGregor Blvd.)
I have been a customer at Tuffy almost from the beginning. They have kept all my cars running for many years.
— Edward S., North Fort Myers, FL
— Tuffy Fort Myers (McGregor Blvd.)
I pass a lot of mechanic shops on my way here from south Naples. Starting with customer service and ending in quality work done in a timely manner with a price you cant pass up! My mechanic is gonna remain Hal and his group at Tuffy auto center!!
— Daniel G., Fitzpatrick , FL
— Tuffy Fort Myers (McGregor Blvd.)
Top notch service every time! There is no other place for me. Hal and his crew are honest and dependable. Best pricing around. Keep up the excellent job!!!
— Daniel F., Naples , FL
— Tuffy Fort Myers (McGregor Blvd.)
Very ,very, very nice people. Honest,fair pricing and good work. I will be back.
— Diane s., , FL
— Tuffy Fort Myers (McGregor Blvd.)
I was referred to thisTuffy location by a good friend ND. He told me Hal the manager will take care of me and he was right. He takes the time to listen and to try and get you back on the road as efficiently and economically as he can, and he does. I have watched him in action and no problem is too big or too small. I recommend this Tuffy location to everyone who needs to service there car. I have been to many other shops prior and I ended up not staying long because I just didn't get that warm and fuzzy feeling. I will be going to see Hal whenever I need repair, or service, or advice. Thank you Hal and crew! We deeply appreciate your efforts to make the customer happy! John
— John F., Fort Myers, FL
— Tuffy Fort Myers (McGregor Blvd.)
McGregor Store. Fast, efficient service. Great price.
— Edward Y., Ft. Myers, FL
— Tuffy Fort Myers (McGregor Blvd.)
Hal got me in on short notice and had me running within a half hour. It was a faulty brake sensor. Best Tuffy anywhere!
— Kelly P., Fort Myers, FL
— Tuffy Fort Myers (McGregor Blvd.)
Many many thanks to the crew at Tuffy. They diagnosed and fixed the problem with my AC. Turns out it was a broken bolt connected to the clutch that runs the compressor! Thankfully I didnt loose the clutch and they fixed the problem!!! Tuffy on McGregor came highly recommended and I agree. Thanks again Tuffy!
— Susan M., Louisville , KY
— Tuffy Fort Myers (McGregor Blvd.)
I needed quick service while traveling. These guys got me on the schedule and did the repair quickly and at a fair price. Highly recommend.
— Richard T., Palm Bay, FL
— Tuffy Fort Myers (Daniels Pkwy)
Very knowledgeable staff. Friendly and provided top service quickly and efficiently will recommend them if you want good service at reasonable prices
— Natalie ., Cape coral, FL
— Tuffy Fort Myers (Daniels Pkwy)
We were about to get on I-75 for 800 mile trip north and saw tire pressure was too low on one tire. They got us in and back on the road in 40 minutes. Great service, reasonable and professional. Thanks.
— Charles B., Cherryville, NC
— Tuffy Fort Myers (Daniels Pkwy)
Great service & workmanship. Very friendly & knowledgeable staff.
— Mike I., Ft. Myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
Best place I found in southwest Florida for the past decade. This is a real repair shop not a sales center! Not only do they do a good job they stand behind their work.
— Christopher A., Alva, FL
— Tuffy Fort Myers (Daniels Pkwy)
The folks at this Tuffy location are phenomenal! I went there twice with a small problem with my car and they took care of me both times - at no charge!! I just had my oil changed. The service was fast and efficient and Carlos and his workers were friendly and courteous. I'll be back when the need arises.
— Sharon D., Fort Myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
I thought i needed a oil change being a new widow not knowing for sure what's going on anymore. I went to Tuffy's as this is were my husband went and they were as helpful and kind as they could be. The owner told me i was not in need of oil change yet. I truly appreciate his honesty. It would have been easy to take advantage of me as others have done.
— Rose G., NHL, FL
— Tuffy Fort Myers (Daniels Pkwy)
I have been to the shop twice now. I had my wheels bearings and brakes replaced. Very happy with the service they provided. They helped me with pricing and they are very nice people to work with. I will definitely go back! Thank you.
— Khaled A., Fort Myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
My check engine lite came on and to me it was an emergency, they took my truck in quickly and diagnosed and repaired my issue very quickly and then spent the time to explain what my problem was. Very good customer service.
— Stephen F., Ft Myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
— Janet M., Fort Myers , FL
— Tuffy Fort Myers (Daniels Pkwy)
Tuffys found the problem with my air conditioner and it is working like it is brand new. Really appreciate the hard work it was to find the right parts to fix it.
— Eddie L., Fort Myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
Courteous and friendly staff, cleanliness of the waiting area. They were able to accomodate my car right away.
— Giselle G., Fort myers , FL
— Tuffy Fort Myers (Daniels Pkwy)
We just moved here from Chicago and great to find a friendly, knowledgeable and close to home car place. Quick turnaround and reasonably priced. Hope I don't have to see them too often, lol.
— Leonard P., FORT MYERS, FL
— Tuffy Fort Myers (Daniels Pkwy)
My truck needed a hard to find part but the guys at tuffy kept at it and found one they fixed my truck and Im back on the road I highly recommend them for your automotive needs. My thanks to the mechanic who fixed my truck great job
— Scott W., Lehigh acres , FL
— Tuffy Fort Myers (Daniels Pkwy)
Stopped by at lunchtime for an emergency repair, in and out in less than an hour as promised. Great job, great price. I love these guys, have always had good experience working with them!
— KIMBERLY C., Fort Myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
I broke down while traveling to Ft Lauderdale on a Saturday. I pulled off and Tuffy was right there. Jack was very helpful. Serious problem fixed in 3 hrs. Back on the road. Very good service, a silver lining in my issue. If I lived there I would take my cars there anytime I needed work.
— James L., St Petersburg, FL
— Tuffy Fort Myers (Daniels Pkwy)
Rarely write a review, but this warrants a comment; Outstanding, cooperative,and more than accommodating to our issues! Highly recommend, Daryl and Jack get five stars!!
— Thomas L., Fort Myers , FL
— Tuffy Fort Myers (Daniels Pkwy)
Every time Ive gone to Tuffys on Daniels the service is excellent. They check for anything that may need replacing or repaired and never try to do any upselling. Great place great group of people. Couldnt be happier.
— Steve B., Fort myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
Highly customer oriented. Very pleasant and accomodating shop. Highly recommended.
— RICK B., Fort Myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
Very impressed with their quality of work, professionalism and timely completion of work. This is now my go to place for my car needs !
— Ravi R., Fort Myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
I have been coming here for a couple of years now. They have stood by all their work. They are very personable and make you feel welcome. I would recommend them to anyone!
— Travis R., fort myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
They were so nice, explained everything to me and got my car done quickly. I will be back
— Helen N., Ft Myers, FL
— Tuffy Fort Myers (Colonial Blvd.)
Wouldn't take my vehicle anywhere else. I was taken care of like a family member. I am a woman who is afraid of being taken advantage of but THIS was a great experience. Not only was I not charged to diagnose my issue but was guided to the cheapest way to fix the problem and get back on the road. KUDOS
— Denise W., Fort Myers, FL
— Tuffy Fort Myers (Colonial Blvd.)
In for an oil change. excellent service, quick and good value. The tech had all the specs for my particular car before he started the service.
— Mark D., Fort Myers, FL
— Tuffy Fort Myers (Colonial Blvd.)
First time at this shop and I will be back. My car was taken into the shop at the appointment time, no waiting. The staff was very professional and efficient. The manager was very thorough in meeting with customers and checking in with the shop.
— Mark J., Fort Myers, FL
— Tuffy Fort Myers (Colonial Blvd.)
My truck is well taken care of at this Tuffy they give you the up front information of any problems. The staff are good at there jobs.
— Marcelle B., North Fort Myers, FL
— Tuffy Fort Myers (Colonial Blvd.)
These guys are the best. Very professional and at the same time personal. I never feel like just a customer.
— Mike M., Ft Myers, FL
— Tuffy Fort Myers (Colonial Blvd.)
Awesome service. Professional workers. Will recommend this shop to everyone.
— Lina M., Cape coral, FL
— Tuffy Fort Myers (Colonial Blvd.)
Having used Tuffy since I moved to Florida, (16 years ago)I have found the quality of service to be 1st rate. First in Bradenton, then Colonial and now in Cape Coral. This Fort Myers center serviced me twice- both times excellent. Now Cape Coral the reputation of Tuffy continues.
— David L., Cape Coral, FL
— Tuffy Fort Myers (Colonial Blvd.)
I went in thinking I needed a tune up because the vehicle I just purchased was burning a lot of gas. Carlos spoke to me, asking a few questions and suggested I have my fuel injector cleaned instead. He also advised me the cost is much cheaper and my resolve my issue. I took his suggestion (he's the expert) and was very pleased with the customer service. They could have done the tune up for the extra cash but the honesty goes far goes far with me. I will be returning if I have any auto care needs.
— Nice C., Fort Myers, FL
— Tuffy Fort Myers (Colonial Blvd.)
I received A1 service from this family own and operated business. I had a non repairable flat tire and called several other shops and and all of them said the size tire I needed was not stocked and would take 2-3 days to get it. I called Carlos and Diane Mangual @ Tuffy tire & auto repair. They got the tire, installed it, and 3 hours later I was back on the road again. They even offered to pick me up and bring me to the shop to get my car after the work was completed. Thank you Carlos and Diane for excellent customer service and I was super impressed with your professionalism and a job well done. I will definitely recommend you to my friends and family.
— Mary B., Fort Myers , FL
— Tuffy Fort Myers (Colonial Blvd.)
Went in for tire rotation. Super quick, clean lobby, Doyle took care of me got me in and out! Will be back in few weeks for my oil change!!!!
— Nicolle S., Cape Coral, FL
— Tuffy Fort Myers (Colonial Blvd.)
Needed new battery. After going to two dealers Tuffy made sure to have my battery ready as well as saving me $ from what I was quoted. Plus a warranty to boot! They provide great customer service, and are honest and reliable. Will refer!
— Therese D., North Fort Myers , FL
— Tuffy Fort Myers (Colonial Blvd.)
Amazing job on all the work on my Chevy traverse. Car is looking good and running amazing. See u again soon.
— Christy R., Fort Myers , FL
— Tuffy Fort Myers (Colonial Blvd.)
I was very pleased with how quickly and professionally the job was done. Didn't get the usual remarks about being a woman and not understanding. This woman was raised by an automobile mechanic and I know cars. Very polite and professional. I will come back to this shop again for my auto needs.
— Penny B., Ft. Myers, FL
— Tuffy Fort Myers (Colonial Blvd.)
Suspected nail in the tire. Appointment fixed at short notice. Friendly and competent staff. Price is fair. Family run business since 1970! And: Next door is Chill & Grill, so you can spend the waiting time pleasantly. Thank you for your service! Jurg B
— Jurg R B., Ft. Myers, FL
— Tuffy Fort Myers (Colonial Blvd.)
I can't say enough good about this place. We were on a road trip when we developed a hole in our exhaust system. Not only did they work us in, but with difficulty, were able to find the part. Extremely friendly and helpful service. Thanks again.
— Albert V., Rockford, MI
— Tuffy Fort Myers (Colonial Blvd.)
Amazing, above and beyond service. So happy to have found a good, honest, reliable car service. I have been more than pleased with Tuffys
— Joyce B., Fort Myers, FL
— Tuffy Fort Myers (Colonial Blvd.)
This place is awesome!! So trustworthy and helpful. Can be hard to find a place you can trust. This is the place. My daughter goes to school in Fort Myers and they were so helpful. John is the best. Will recommend this to everyone we know.
— Maggie E., Englewood , FL
— Tuffy Fort Myers (Colonial Blvd.)
This place is the best of the best! Hard workers, integrity, and quality is what you will find here, one visit is all they need to prove it to you.
— Daniel H., Indian Land, SC
— Tuffy Fort Mill
I was very pleased with the service I received at tuffy auto I will highly recommend them to friends and family
— FRANK M., Fort Mill, SC
— Tuffy Fort Mill
I have used Tuffy for all my car needs for 8 years, from oil changes to repairs, and I trust them to be honest and efficient. I can recommend them with confidence.
— Judith A., Fort Mill , SC
— Tuffy Fort Mill
Excellant service great guys to do business with. Excellent mechanics.
— Frank M., Indian land , SC
— Tuffy Fort Mill
The Fort Mill location is exceptional. Very knowledgeable helpful and personable. I'll drive out of my way to go there.
— Art E., Rock Hill, SC
— Tuffy Fort Mill
They guys at the shop I go to are great. Top notch customer service. Thorough and quality workmanship.
— Jeff A., Fort Mill, SC
— Tuffy Fort Mill
Customer friendly and hassle free experience. They suggest only what is needed and complete work on time. Excellent quality work in affordable price. I service both my cars with them ever since I moved to Indian land.
— Goutham R., Indian land , SC
— Tuffy Fort Mill
Really nice people and honest Even short on help they give awesome service
— Kenneth A., INDIAN LAND, SC
— Tuffy Fort Mill
Awesome to work with. They got me in quick for a lift kit install and did a great job. So far so good!
— David N., Fort Mill, SC
— Tuffy Fort Mill
I had a great experience. Very friendly and did a great job they even filled up the air in my tires without me asking and my car is driving great now compared to before. Im definitely coming back here every time to do my oil changed and brake fluid.
— Kimberley C., Fort Mill, SC
— Tuffy Fort Mill
Ive been using Tuffys off Lancaster Hiway SC for many years and Ive never had a bad experience. Always fast and courteous service.
— Jeff V., Charlotte , NC
— Tuffy Fort Mill
Ive been going to Tuffys for 13 years. I know Rob when he was a mechanic. Now he runs the place. Great mechanic and very honest.
— Ronnie F., Indian land, SC
— Tuffy Fort Mill
Rob at Tuffy was very helpful and efficient. Car seems to be operating good.
— Donny R., Charlotte, NC
— Tuffy Fort Mill
I thank Rob and the whole team for working vigorously to find the problem with my car. They went over and above to keep me from having to go to the dealership to get this problem totally solved. I appreciate them all!!!!
— Sandy C., Fort Mill, SC
— Tuffy Fort Mill
Every time I bring my car in is a positive experience that keeps me coming back to Findlay Tuffy. They get everything done, explain everything to me thoroughly, help me analyze my options and are always friendly. They also don't pressure me to get unneccary work done, unlike a different service center I had used previously.
— Stephen S., Findlay, OH
— Tuffy Findlay
We have been taking our cars to John and Rhonda for years. They are able and very capable of handling anything I need. The service is excellent and the prices fair. We do not have to worry about them fixing something that is not a problem.
— Charles G., Findlay, OH
— Tuffy Findlay
Excellent service. Most definitely recommend Tuffy Service. Honest people...
— Victor F., MC COMB, OH
— Tuffy Findlay
When you move to a new place, it's hard to find honest, reliable service. My daughter & SIL recommended Tuffy and I am so glad they did. John, Rhonda and son are knowledgeable, timely and trustworthy. Whether I have to wait or just drop my vehicle off, they do their best! I highly recommend them for excellent service and customer satisfaction!
— Robin M., Findlay, OH
— Tuffy Findlay
John and Rhonda always give the best service. They work around my schedule and always take great care of my vehicles.
— Susan F., Findlay, OH
— Tuffy Findlay
I would like to thank you Chasity she is a wonderful person shes help me so much with my car she will go all the way to help you . If you need anything done she will make sure you get it and get it right just ask for Chasity
— Smith G., Sc, SC
— Tuffy Charlotte (Tryon Street)
The men at Tuffy (Fields Ertel) are HONEST and do excellent work!
— Eric K., Mason, OH
— Tuffy Fields-Ertel Cincinnati
I have been going to the Tuffy on Fields -Ertel Rd for fifteen years for all my automotive needs, including Toyota's, Honda's, and BMW's. Very friendly and honest staff.
— Richard M., Maineville, OH
— Tuffy Fields-Ertel Cincinnati
Had the check engine light come on in my Volvo while in Cincinnati area on business. Took my car to Tuffy where they tested it, fixed it, and got me out the door in under 30 minutes! It was a simple fix, so they waived the diagnostics fee!!! Definitely recommend this business when you need work done on your vehicle in NE Cincy area! Thanks Tuffy!!
— paul G., Berea, OH
— Tuffy Fields-Ertel Cincinnati
I went in for a minor repair and expected to be told I would need other stuff done too. Jeff was friendly and to the point! The service was quick and they repaired exactly what I came in to have done. The charge was unbelievably low for what I expected. I would definitely recommend this place and will definitely be back for any future service needed!
— Carmen D., Loveland, OH
— Tuffy Fields-Ertel Cincinnati
I have been going to the Tuffy on Fields Ertel Road in Cincinnati, Ohio for more than 20 years and have always received great service at a reasonable price. The Manager, Mark, and his Technicians are always great to work with and explain the service to me. I also met the Owner, Bob, which that rarely happens in business. Keep Up The Good Work Tuffy Fields Ertl and I recommend them to anyone needing car service.
— Lori W., Lebanon, OH
— Tuffy Fields-Ertel Cincinnati
Very efficient, very pleasant, very honest and very accommodating. Helped us during a trip for a family emergency with some unexpected car trouble and got us on the road again in no time. :)
— Kimberly J., Cincinnati, OH
— Tuffy Fields-Ertel Cincinnati
Have been there several times with different vehicles. Always honest, take time to explain the problems and the recommended repair and fair pricing. Great customer service and all around nice guys! Keep up the great work!
— Colleen W., Maineville, OH
— Tuffy Fields-Ertel Cincinnati
The staff at Tuffy were so helpful and nice to help me anyway they can . Mark was great! He greeted everyone and was a terrific person to work with. I had an emergency and they were able to pick me up! Great customer service , thanks so much!
— Diana O'Keefe O., Mason, OH
— Tuffy Fields-Ertel Cincinnati
I have known Mark for quite some time and he is very professional and knowledgable when it comes to cars. He helped me get rid of this extremely annoying brake issue I was having. Thanks again buddy!
— PJ S., Cincinnati, OH
— Tuffy Fields-Ertel Cincinnati
Had my car inspected and they did an amazing job finding the problem and some unexpected ones. They were honest with me and didn't charge me for a part when the old one still worked. They could have lied but they didn't and I really value that. I will be back again to do service with them.
— Ashton S., Cincinnati, OH
— Tuffy Fields-Ertel Cincinnati
Very happy with the service at Tuffys. The work was done in a reasonable time and staff very courteous . Appreciate good honest service!
— Julie L., West Fargo, ND
— Tuffy Fargo
Service was done quickly and was explained what was done and what was needed. Fantastic place to go for service!
— Brent D., Fargo, ND
— Tuffy Fargo
The guys at Tuffy always deliver with the best service. It never feels like they're trying to rush you or make you overpay for anything.
— Kali C., Fargo, ND
— Tuffy Fargo
As usual, friendly, prompt, and professional. Mike pointed out a potential issue and I will be getting it resolved.
— Tom G., Fargo, ND
— Tuffy Fargo
Honest, affordable, and good work - theyll forever have my business!
— Katie J., West Fargo, ND
— Tuffy Fargo
Great service and such kind and helpful staff! 100% trust them with anything my car needs!
— Cheney M., Fargo, ND
— Tuffy Fargo
Ive taken my vehicle into Tuffys twice now and both times were such great experiences. It is such a friendly atmosphere with amazing staff! They are very thorough about checking your vehicle and giving honest results. Scott at the front counter is so nice! I would recommend this place to anyone. Very trustworthy place that can get you in quickly and will do a great job!
— Ashley P., Fargo , ND
— Tuffy Fargo
Every single time I have scheduled appointments with Tuffys, they've always had fantastic customer service. Scott always sounds patient and in a great mood, the mechanics always do great work, and they never try to upsell or force unnecessary repairs or services on me. They even came to my house to pick up my vehicle for me, free of charge, when I didn't have time to drop it off before work!
— Henri J., Moorhead , MN
— Tuffy Fargo
I really appreciate Tuffys honesty and no nonsense way of doing business. They get things done and do it right the first time. I paid less for an oil change there (full synthetic) than most places. I got in and out with no hassle. Great service, will be coming back.
— Bee S., Fargo, ND
— Tuffy Fargo
They did another Great job that is why l keep coming back/ Thanks Blake
— Patrick W., Fargo, ND
— Tuffy Fargo
I won't go anywhere else. Professional, honest and friendly service, they didn't try to upsell me anything and were open and honest. A class act all around .
— Marc B., West Fargo, ND
— Tuffy Fargo
Always a great experience! Blake always put my mind at ease when I come in. Very welcoming, keeps me posted throughout the process! Able to fit me in and completed on schedule. Cant say enough about this shop! Thanks again!
— Jeff P., Fargo, ND
— Tuffy Fargo
Took my car in a few months ago to fix a bad shake - and they fixed it up no problem! Fast, friendly, and reliable. They have my business forever.
— Katie J., West fargo, ND
— Tuffy Fargo
We been going to tuffys since they been open. Have always get great service. Get us a quote and let a person know how much repair be. They are always friendly and professional all times. I will always go to tuffys for my work. Kim has an excellent team working there
— Bruce F., West Fargo , ND
— Tuffy Fargo
New to the area with the team being so friendly I will definitely be back to have them do more work. Made me feel like i mattered to them not just another number.
— Kerri S., Fargo, ND
— Tuffy Fargo
Always amazing service! They take the time to review every repair and all my options with me as well as show me exactly what is happening and explain normal mileage expected for the parts in replacing. Outstanding service!
— Jessica G., WEST FARGO, ND
— Tuffy Fargo
I always receive great customer service every time Im there. Scott and crew do a great job!
— Kelly M., Fargo, ND
— Tuffy Fargo
I've always gotten great service from here. They've always been truthful and forward about any problems with my vehicles. Love my Tuffy guys Leona St. Barb Phifer
— Barbara P., Elyria, OH
— Tuffy Elyria (Leona St.)
Yet another awesome experience at Tuffys. Honest, professional and always get the job done right. I'll never go anywhere else!
— Susan F., Elyria, OH
— Tuffy Elyria (Leona St.)
I'm very happy with the service I received and they answered my questions with no hesitation. My truck was done the very next day. I will go back to them to have any of my car or truck serviced.
— Runnels M., Elyria , OH
— Tuffy Elyria (Leona St.)
Honest and efficient work at a reasonable price.Have been a customer for many years and I have never been disappointed.
— charles c., s.amherst, OH
— Tuffy Elyria (Leona St.)
This place doesnt disappoint. Quick and efficient. Friendly staff. Jesse is awesome. 5 stars for sure!
— Stacey S., Lorain, OH
— Tuffy Elyria (Leona St.)
The service is always professional/quick and friendly. I love how Jesse explains things to me to assure I understand and answers any questions I may have. Everyone has given me A similar experience -highly recommend!
— Deanna G., Elyria Leona location, OH
— Tuffy Elyria (Leona St.)
Jesse and the gang are awesome. They never disappoint. They are fair in their pricing and great with their customer service. I highly recommend them to my friends and family.
— Jim B., Avon , OH
— Tuffy Elyria (Leona St.)
Jesse and his team are phenomenal!!! I've never had a problem coming here. They're honest and inexpensive. I wouldn't take my car anywhere else and highly recommend!
— Sonia A., ELYRIA, OH
— Tuffy Elyria (Leona St.)
I will never go anywhere else for car issues or maintenance. The best in the area.
— Susan F., Elyria, OH
— Tuffy Elyria (Leona St.)
I have been a customer for longer than I can to remember. That being said I have never been disappointed in the service and professionalism of this location. The staff takes care of your car as if it was one of their own.
— Antoinette S., Elyria, OH
— Tuffy Elyria (Leona St.)
Years ago I started to go to this Tuffys and I continue to go there for the great service and nice people!! I have never had a bad thing to say about the people or the service! I keep going there and tell my friends how dependable they are! Try it, you won't be sorry!
— Mick T., Lorain, OH
— Tuffy Elyria (Leona St.)
Excellent job on my 442 Olds , car sounds great with my new 3-inch exhaust system and flowmaster 40 series mufflers took great care installing it and the tech was very helpful letting me know what I needed for installing it . Thanks Tuffy , Joe
— Joe B., Lorain, OH
— Tuffy Elyria (Leona St.)
They have always helped me greatly here, I really appreciate this Tuffy.. come here!
— Samantha D., Lorain, OH
— Tuffy Elyria (Leona St.)
Jeff and his staff had never steered me wrong. They are upfront about everything they do and everything that needs to be done. Honesty and efficency are a great quality to have for any business, and this is the main reason I will keep coming back!
— Rita G., Lorain, OH
— Tuffy Elyria (Cleveland St.)
This Tuffy is easy to deal with, great prices! Very knowledgeable in all areas of auto repair. I called to get new brakes before our big road trip, and the staff/customer relations folks were amazing.
— Jerry B., Elyria, OH
— Tuffy Elyria (Cleveland St.)
I have been taking my vehicles to Tuffy on Cleveland St. in Elyria for many years & have had great service with never a complaint. Jeff & his crew have always done an excellent job. I have recommended them to many of my friends.
— Frank T., Elyria, OH
— Tuffy Elyria (Cleveland St.)
I am very appreciative of Jeff and the staff at Tuffy on Cleveland St., Elyria!!
— nancy k., elyria, OH
— Tuffy Elyria (Cleveland St.)
This is the very best place in Elyria for all your automotive needs. Professional, experienced, and prices are great! Don't go anywhere else!
— Tim M., Elyria, OH
— Tuffy Elyria (Cleveland St.)
Excellent service! Had an issue with my vehicle and took it in there at 11am on a Tuesday. Had it back to me 3 hours later. Great communication through the whole process. Very honest opinions on what to have done and did not try to oversell anything. Highly recommend!
— DJ T., North Olmsted, OH
— Tuffy Elyria (Cleveland St.)
The Manager was awesome, friendly and courteous. I highly recommend Tuffy in Elyria. Even though it was almost quitting time their team took care of my minor repair and I was on my way.
— Karen N., Elyria, OH
— Tuffy Elyria (Cleveland St.)
I can never say enough about how honest and fair this service center is. After dealing with a dealership for over a year and having nothing but problems I truly wanted to thank and be appreciateive of all you have done for me in the past. I will surely be sending work your way!
— Amanda L., Avon Lake, OH
— Tuffy Elyria (Cleveland St.)
My civic was pulling me scarily into left lane oncoming all the time! Scary! Jeff at Elyria Tuffy fixed the problem! So grateful. My tires had decent tread but dry rotted. Who knew? They looked fine, low miles. He put on all new, reasonably priced and aligned. What a huge difference now. I actually am not afraid to drive my car and it hums along perfectly, smoothly in her own lane all the time. Thank You!!
— wendy p., elyria, OH
— Tuffy Elyria (Cleveland St.)
Jeff was great explained all necessary fixes as well as cost & labor for new parts-kudos to the Cleveland Street Tuffy staff!
— Erinn C., Elyria , OH
— Tuffy Elyria (Cleveland St.)
Jeff, you and your team are amazing. You helped my son and I out last minute and we could never find this kind of service anywhere else!! Thank you so much!!
— Christina B., Elyria, OH
— Tuffy Elyria (Cleveland St.)
There is not enough room for this POSITIVE REVIEW . Everyone I dealt with was fantastic. I called with an emergency repair and must be on the road for work. I ended up being a day behind schedule. They were very understanding and got me in and I got an almost complete brake job before lunch! Best car repair experience I have ever had. THANK YOU Cleveland street in Elyria Ohio!!
— Jeromy P., Elyria, OH
— Tuffy Elyria (Cleveland St.)
I had the pleasure of meeting Mr. Ali Akber Mula, an extremely sincere gentleman. Booked in my car in minutes. I had a nail in the tyre. I left the car and went. Very soon I got a phone call from him asking me to pick it up. The nail was really small and did not damage the tyre, he said. He did not charge me anything despite, removing the nail which is still some labour work. I will recommend everyone to visit Tuffy Tire and Auto. Very impressed! Thank you
— Sajjad S., Sanford, FL
— Tuffy Sanford
I've been coming here for Tuffy for while, and I have to say they are great. There very honest, I went there November 17 for and Oil change and they also rotated my tires for reasonable price. When ever I have car issue I always go there.
— Christy Z., Streamwood, IL
— Tuffy Elgin
First time bringing my car here. Quick & professional I will definitely bring other vehicles here.
— Rich M., Elgin, IL
— Tuffy Elgin
I have been taking my vehicle to Tuffy for many years. They do great work!
— Celia L., South Elgin, IL
— Tuffy Elgin
As always, wonderful service, excellent prices and superb communication. We will continue to only use Tuffy for our routine maintenance as well as any other issues that may arise with our vehicles.
— Greg S., Elgin, IL
— Tuffy Elgin
I've been bringing our cars here for a few years now. I can't say enough good things about them. They're fast, they're good, they're competitive in pricing and I TRUST them. I'm not sure if that's not the most important thing, even though it was last on that list. Two of our four cars are driven by our kids, so to trust who works on their cars is, I think, really important.
— Julee F., South Elgin, IL
— Tuffy Elgin
We have been customers of Tuffys for quite a while. Not only do they offer great service, but they take the time to show you the parts they are replacing and explain why they need to be replaced. Highly recommend Tuffys to anyone needing car repairs.
— Raymond L., Elgin, IL
— Tuffy Elgin
Another great experience with my friends Troy amd Tom at Tuffys. Thanks again guys!
— julee F., south elgin, IL
— Tuffy Elgin
Always great service! Considered trying different locations since I moved but they don't even compare to the Elgin location. Great quick service! They're also VERY knowledgeable.
— Toni B., Elgin, IL
— Tuffy Elgin
Best place in Elgin to have your car serviced! Honest and reasonable.
— Maria S., Elgin, IL
— Tuffy Elgin
I have been going to Tuffy's for many years and I always get great and honest service with Troy and Tom. They treat you with excellence customer service. Always a pleasure talking to them. I trust them when it comes to taking care of my cars throughout the years. My daughter also goes to them. Keep up the good work as you will always have a loyal customer.
— Missy B., Elgin, IL
— Tuffy Elgin
These guys helped me out in a jam. I had a flat on the rim and they put air in the tire and put it back on the rim free of charge. I'm really glad they are our business neighbors. They helped me out in a jam. The people there are very kind and caring.
— rochelle s., COLUMBUS, OH
— Tuffy Columbus (West Broad)
Great service and people are friendly and professional. Will return for other service.
— Robert J., Columbus , OH
— Tuffy Columbus (West Broad)
Always fast friendly service, I've been coming here for over a year and would definitely recommend Neal and his employees to anyone....
— RACHEL S., LaRue, OH
— Tuffy Columbus (West Broad)
An auto service center you can actually trust! My family been taking all our cars there for years! They tell you what you need to get you back on road and only fix that! Neal and Don are the best!!!
— franklin b., Galloway, OH
— Tuffy Columbus (West Broad)
I will definitely be back for maintenance on my vehicle! Very friendly, kept me informed, was able to save me money by identifying the issue, and made suggestions on next steps. Definitely a great value!
— Christine P., Galloway, OH
— Tuffy Columbus (West Broad)
Both Neil and Don were professional to deal with. Tuffy's prices beat all of their competitors'. The work was high quality and on time. I will definitely return when my vehicles need maintenance.
— David M., Columbus, OH
— Tuffy Columbus (West Broad)
Great group of guys with great customer service. I wouldnt take my vehicles anywhere else. They have my Business for a long time and Ill suggest anyone that needs there vehicles looked at or worked on take it there.
— Curtis M., Columbus, OH
— Tuffy Columbus (West Broad)
The employees were very professional and the shop looked well organized and clean. Prices were very reasonable.
— Brian M., Columbus, OH
— Tuffy Columbus (West Broad)
Tuffy on West Broad street has come through when I needed it most. Don at Tuffy is an amazing and caring person. When I had a flat tire he fixed it for me no questions asked. I had a girl today who needed a jump next door and he came right over and jumped her car. He did this free of charge and was very polite about it. Thank you Tuffy for all your help!
— rochelle s., columbus, OH
— Tuffy Columbus (West Broad)
Very Nice people working there very friendly and knowledgeable, experienced people. they done the work right. Thanks
— Adnan w., Grove city, OH
— Tuffy Columbus (West Broad)
Neil and his crew are outstanding. Whenever I've called they've been able to get me right in. They've explained my issues with my car in an easy to understand way. The pricing is always explained and affordable. Great people!!!!!
— Jonathan K., Galloway, OH
— Tuffy Columbus (West Broad)
Work is always quality. Pricing is very reasonable. My first choice for any automotive work.
— David M., Columbus, OH
— Tuffy Columbus (West Broad)
Neil & Don have serviced my automobiles for years and always do a great job. Never try to sell you anything you don't need and are always quick and reliable with their work.
— Jerry R., Columbus, OH
— Tuffy Columbus (West Broad)
Don was awesome! He updated me constantly and was extremely kind and helpful. Because of him I will go back for any service I need!
— Melissa S., Powell, OH
— Tuffy Columbus (West Broad)
Always great service and always helpful information! I would recommend them to everyone!
— rochelle s., columbus, OH
— Tuffy Columbus (West Broad)
I trust these guys wholehearted they have never taken a short cut on anything to do with my car they have the same mechanics every time I go there I have put my reputation on the line to recommend them to my friends and family. They have great prices and will use anyway they can to save me money
— Christine T., Lockbourne, OH
— Tuffy Columbus (West Broad)
Always friendly and accommodating. I never feel like they are trying to sell me on things I don't need.
— Danielle H., Galloway, OH
— Tuffy Columbus (West Broad)
Car won't start. Me, panic. Mike, no problem. Cost for parts, labor, and peace of mind....NOTHING. Thanks Mike and all the mechanics at the only repair shop in Columbus.
— Kim B., Columbus , OH
— Tuffy Columbus (Cleveland Ave.)
Very nice and concerned employees care about your well being for the road. Never over charge you. Lobby is clean and you are not looked over. Everyone is treated with respect. They service you and you are not sitting the whole day. Thanks Again!
— Cynthia W., Clinton Twp, MI
— Tuffy Clinton Township
Always pleased! I called desperately needing an oil change. They were able to accommodate me the same day with fast, friendly service.
— Lori K., Clinton Township, MI
— Tuffy Clinton Township
I know I can bring my car there and trust what they tell me. honest and very nice.
— Mary C., Clinton Twp, MI
— Tuffy Clinton Township
The staff was professional, easy to talk to and the price quote me was very close to my actual bill. The work was finished quickly but the quality was great also. I highly recommended this particular Tuffy business and I am a long-time customer.
— Scott D., Weld, MI
— Tuffy Clinton Township
Honest people providing a dependable and affordable service. Great to work with. I won't be taking my vehicles anywhere else.
— Jeff P., Harrison twp, MI
— Tuffy Clinton Township
Great service and pricing, went the extra mile and most places dont do that!
— David M., New Baltimore , MI
— Tuffy Clinton Township
As always they did the repairs for the price quoted and got us in and out quickly so we could get back to work.
— Greg E., Fraser, MI
— Tuffy Clinton Township
Im a frequent client of Tuffys Automotive and I cant emphasize enough how amazing the customer service and the quality of work the guys do here. I would recommend their services to anyone. Job always well done. THANK YOU TUFFYS!
— Jacqueline H., Clinton Township , MI
— Tuffy Clinton Township
I would just like to say that the staff at Tuffy is awesome!!! I wouldn't take my car anywhere else.
— Adina B., Chesterfield, MI
— Tuffy Clinton Township
The service is great my Wife, Son and Daughter In-law all patronize this Tuffy. Very personable always a pleasure to go to a business that cares.
— Tom N., Clinton Township , MI
— Tuffy Clinton Township
Had excellent service from the Tuffy team and Tom with my BMW! Tom told me exactly what the repairs needed were and was very fair with the costs. The available 0 interest financing was an added bonus.
— Nadir A., Clinton Township, MI
— Tuffy Clinton Township
My husband & I have been coming to this Tuffy for years now. Tom has always given us great customer service. Kathy has been very helpful too.
— Karen K., Clinton Township, MI
— Tuffy Clinton Township
Great experience getting a new muffler and tailpipe on my daughters older jeep. Very friendly, prompt, called with cost first and reasonably priced. Thank You!
— Tracey R., Clinton twp, MI
— Tuffy Clinton Township
Took car in because I had no heat and temp gauge was going haywire. Had a blown head gasket. They told me it would take three days. Done on time. Great work. Got heat for winter. This was the second time I had my car in for a repair. I'll definitely be back.
— Richard E., Warren, MI
— Tuffy Clinton Township
Gordy is my go to Guy. He takes great care of my vehicle and I appreciate his patience.
— Annette S., Detroit, MI
— Tuffy Clinton Township
Fast and friendly service every time I come in..... Fair prices.... Trustworthy service.
— Floyd M., Clinton twp., MI
— Tuffy Clinton Township
Very nice guys,had me in and out in no time would recommend to friends and family.
— Daziah H., Clinton Township , MI
— Tuffy Clinton Township
These guys know what their doing! I get excellent service when taking my car in there.
— Matthew K., Clinton Twp, MI
— Tuffy Clinton Township
GREAT JOB Took my Highlander in at 7 am on Friday 4/2/21, for new rear brakes. I asked if the car could be done by 1 pm because I had to work that afternoon. I got a text around 9:30 saying the car was ready for pickup. I really appreciated the fact they were able to get the car done so fast even though they were busy. That's great customer service and the car stops much better with the new rear brakes. I'll be back to do the front brakes soon along with my other car for service. Thanks
— HARRY C., CLINTON TWP., MI
— Tuffy Clinton Township
I have always taken my car to Tuffy at 15 Mile and Groesbeck and have received the ultimate service and advice. Tom and Mike are the best and give expert service. It is refreshing to have an honest business and great service all in one. I recommend them to everyone I meet and will continue only going to them for any service. Thank you Tom and Mike and for the great team you have. Rosemarie.
— Rosemarie P., Shelby Twp, MI
— Tuffy Clinton Township
These guys are the best! I was in a hurry and they were able to get me back on the road safely and quickly. Definitely coming back for all my car needs!
— Taylor C., Chicago, IL
— Tuffy Chicago
Excellent customer service, very knowledgeable. Will be back.
— Jackson D., Chicago , IL
— Tuffy Chicago
Had a great experience at Tuffy today including oil change and new brakes.
— David L., Chicago, IL
— Tuffy Chicago
Everyone was very helpful and the service was timely and reasonably priced. Would absolutely come back in the future
— Christine F., Chicago, IL
— Tuffy Chicago
This was my first time at Tuffy's and I am very happy with my experience. The owner, Loren, was very informative and explained things to me in terms an average person can understand. The mechanics did a great job and had my car ready to go quickly. I will be back for car services in the future..
— Jenny M., Chicago, IL
— Tuffy Chicago
Always good, quick, clean service. Every time. Nice, honest guys.
— Tom M., Chicago, IL
— Tuffy Chicago
I have been to Tuffy on several occasions and have always found the team to be fair, honest, and accommodating. The service and the communication has been great.
— V R., Chicago, IL
— Tuffy Chicago
Love Tuffys! Theyre always extremely accommodating and explains everything thoroughly. They work quick and are extremely sweet, not your typical mechanics shop!
— Katie P., Chicago, IL
— Tuffy Chicago
I've been here multiple times and each time have been delighted! They are efficient and extraordinarily friendly. I felt that I got honest advice and was very pleased with their service.
— Liz O., Chicago, IL
— Tuffy Chicago
Tuffys gives me great service. Ive been there several times to have work done on my old 2003 car....they are friendly, accommodating and prompt! Id recommend Tuffys to friends and family!
— Kathleen V., Chicago , IL
— Tuffy Chicago
I rolled into Chicago from Syracuse with an alarming clattering coming from under my car. A referral to Tuffys from a friend - great customer service - led my daughter to Tuffys the next day. Two quick screws later, a reassuring silence and no charge made for an even more grateful Thanksgiving. These guys reinforced my faith in mankind and I cant recommend them more highly!
— Anne M., Manlius, NY
— Tuffy Chicago
I got a flat tire on Christmas and had to get back to work asap the next day. I pulled up to the shop without notice and these guys went out of their way to help me as fast as possible. So grateful for them and helping me feel safe making a 6 hour drive. Not the kind of service I was expecting in a big city, and kindness I wont soon forget.
— Ally P., Lexington, KY
— Tuffy Chicago
Loren was extremely helpful! A neighbor recommended that I go to Tuffy and since I've been there I can't imagine going anywhere else. I appreciated their positive attitudes and quick service!
— Allison P., Chicago, IL
— Tuffy Chicago
Always outstanding. Real service and insights to help you with your cars. A gem in our neighborhood.
— erik h., chicago, IL
— Tuffy Chicago
They were very nice, took care of my emergency pretty quickly, and I felt the final charge was reasonable / as quoted.
— Jim O., Chicago, IL
— Tuffy Chicago
The team has done excellent work in a very timely manner. They were able to resolve my issues (a/c - 2012 Subaru Forester) without any complications.
— Mel S., CHICAGO, IL
— Tuffy Chicago
Great service. Estimate was emailed to me. I was able to review it with your technician item by item, who answered all my questions. Staff is very professional, friendly and provided timely service.
— Evelyn K., Chicago, IL
— Tuffy Chicago
Always thorough and detailed about what is going on with my car. Front desk service, as well as mechanics and staff, are always friendly and professional. I will continue to see Tuffy's for my auto service needs.
— Kerry L., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
Very pleased with everything, even went over and beyond to make sure I was happy and satisfied!
— Darius S., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
I work full time at CPI which is right down the road from Tuffy's. they came and picked up my car and returned it during the day. Great customer service with very kind people. I will always go to Tuffy's now. Thank you so much for the help!
— Logan J., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
Thanks for help in a pinch got in quickly and on my way as I needed to be somewhere soon thanks very much for super service
— Mark B., Fairmont, MN
— Tuffy Charlotte (Tryon Street)
I called to set up an oil change while I was at work, the young lady informed me that I did not need an appointment to come in when I got off of work. When I got there they took my information and they took my truck, and I was in and out in less than 15 maybe 20 minutes. They really treat you like family and they make you feel like a valued customer. I will definitely be back
— Mitch H., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
Great company Yes Im Coming back Thank yall so Much
— Mckayla C., Charlotte , NC
— Tuffy Charlotte (Tryon Street)
Customer service was excellent! I dropped the car off, they quickly diagnosed the issues and quoted me a price, and repaired same day with no appointment. They updated me on the progress and work was spot on. Perfect!
— RJ W., Lake Wylie, SC
— Tuffy Charlotte (Tryon Street)
Every time I go here they have amazing customer service and the best prices in town! One time I was struggling financially and they helped me out...I was in tears in their lobby. Just go! You wont be disappointed!
— Stacy L., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
I always love the professional customer service that I receive with every visit. Thank you for helping me keep on track with the maintenance of my Nissan Rogue!
— Shamecia J., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
I Love the service Tuffy provides. They are reliable, reasonable and so courteous.
— Brenda W., Charlotte , NC
— Tuffy Charlotte (Tryon Street)
The manager name Rodger listen to me vent a little over the phone about the car. He made me feel as though I could trust that he would get to resolve the problem. Trust is so important to me when in comes to fixing a car and he gave me that.
— Joyce F., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
I just cant say enough good things about the mechanics and Chastity. Great service, pricing, and quality. Thank you
— Allen P., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
I can't say enough about this company at the South Tryon, Charlotte location! The workers are what makes Tuffy's so great. They make you feel like family and really care. I've been so humbled by their down-to-earth mentality and customer service is their top priority. They have saved me so much money throughout the years and I will always be loyal to them!
— Stacy L., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
Awesome place, every employee always very nice and helpful. Got a new exhaust for my Tahoe done here and would 100% recommend
— Brad R., Charlotte, NC
— Tuffy Charlotte (Steele Creek)
Second time here at the Rocky River Road ship. I will keep coming back. Kind, courteous, and quick.
— Dan H., Huntersville, NC
— Tuffy Charlotte (Rocky River)
Never been disappointed with this location. Great service, no long waits, always accommodating.
— AM H., Charlotte , NC
— Tuffy Charlotte (Rocky River)
Thanks, Tuffy team! Good, quick service once again. Thanks, Lindsay, for your kindness.
— Mary C., Charlotte, NC
— Tuffy Charlotte (Rocky River)
Needed to get car checked for engine light on. Staff very friendly professional. Work was done at an affordable cost. They brought me home and picked me up for my vehicle with no charge. Excellent customer service!
— Lenora W., Charlotte , NC
— Tuffy Charlotte (Rocky River)
Lindsay and Tammy were great! Even though they were slammed they got me in and out in 30 min for an oil change and tire rotation. Definitely make an appointment, but I was super pleased and will be bringing all my cars here from now on. Great job!
— Josh C., Charlotte, NC
— Tuffy Charlotte (Rocky River)
Honestly, I've been coming here for the past 10 years since moving to NC in 2010 and have loved the service. With the new management and everything, everything seems to run even more smooth than before and they go above and beyond to make sure you ar ehappy. Cheers guys.
— DQ D., Charlotte, NC
— Tuffy Charlotte (Rocky River)
Lindsay at the Rocky River location helped me out so much! Even on a tight schedule, she was able to help diagnose the problem with my tire easily and quickly.
— Teresa N., Harrisburg, NC
— Tuffy Charlotte (Rocky River)
It's hard to find a place that you can trust to not rip you off and Tuffy off rockyriver rd is that place. I get fast honest service for my vehicle, I have referred my girlfriend, and multiple family members. I highly recommend them.
— Steven B., CHARLOTTE, NC
— Tuffy Charlotte (Rocky River)
Amazing service from Mitch and Lindsay. Amazing from beginning to end. Mitch runs a top not organization. He won my business and my friends business today.
— Alphonso M., Charlotte, NC
— Tuffy Charlotte (Rocky River)
Love this place. Great services. No sale pressure at all. My new mechanic shop.
— Paul T., Charlotte, NC
— Tuffy Charlotte (Rocky River)
Excellent customer service. Friendly yet professional. Diagnosed the problem quickly and provided both a phone call and email/text follow-up of the issues. Repairs were completed quickly and at a fair price.
— Walter S., Charlotte, NC
— Tuffy Charlotte (Rocky River)
I call Tuffys, my car guy! Im a recent window and needed all kinds of service from tires, oil change, brakes and inspection. I trust them and know that I will be well taken care of!
— Sue C., Charlotte, NC
— Tuffy Charlotte (Rocky River)
I had a scary incident with my 2012 Ford Escape on Thursday evening. I called Tuffy and explained the best I could what was happening. Ken told me to bring my car in on Fri morning. I received an estimate and assurance my car would be fixed the same day. It was!!! Service was excellent, and my mind is at ease!! No pressure at all, just reliable mechanics doing a great job!
— Brenda J., Charlotte , NC
— Tuffy Charlotte (Rocky River)
I first found Tuffy Tire & Auto Service from an advertisement for an oil change. I gave it a shot. Very pleased. Especially with the free tire rotation. Quick and professional. My second visit, I needed another oil change and breaks. They also identified I had two bad tires. When I picked my Lexus up, it ran like I first picked it up from the Lexus dealership. Extremely pleased and would highly recommend this shop and their services!
— Thomas W., Charlotte, NC
— Tuffy Charlotte (Rocky River)
Amazing service and fixed something that two dealerships and two other shops could not fix. These guys rock!
— Wayne B., Charlotte, NC
— Tuffy Charlotte (Rocky River)
The people are amazing!!!! Chastity, Roger and down the line at S Tryon. They truly look after the customer. I can attest to this time after time!
— Palmer W., Charlotte, NC
— Tuffy Charlotte (Rocky River)
Excellent service! Air conditioner problems. Mike was able to work me in to see what was wrong. This was over the holiday weekend. They were able to take care of it first thing Monday morning. Good ole fashion service.
— MJ S., Charlotte, NC
— Tuffy Charlotte (Rocky River)
These are the nicest people to deal with. I took my car in this morning to get the signal light fixed, and they were great! I've been coming to this Tuffy for several years now, and they always treat me right. I highly recommend them to anyone. They are honest and fair.
— Diana T., Charlotte, NC
— Tuffy Charlotte (Rocky River)
So we had a oil change done a couple of days ago. Sadly we got a defective part. 3 days later the oil pressure warning sign came on and I checked. I called Tuffys and spoke with Fred and his was able to see me just before they closed and they fixed the problem. Thank you Tuffys.
— Michael T., Ocala, FL
— Tuffy Ocala
I called Tuffy this afternoon and spoke with the managaer about my air conditioner which was making horribly loud screeching noises..he told me to bring it in and he would look at it. He showed me the two belts that looked fine to me but were about 5 minutes from breaking. He replaced the belts and my car is running like brand new. He was wonderful and did such a great job.
— Sandra F., Ocala, FL
— Tuffy Ocala
I had my brakes done today and will be using this shop for any additional car repairs in the future. Fast, friendly and reliable. Good price too. I would never use the Kia dealership again.
— Cheryl C., Ocala, FL
— Tuffy Ocala
I took my car there and I had over $700 worth of stuff done and also my daughter's car and she had over $700 worth of stuff done on her car tire rotation rotors brakes Tuffy is just the best and I think I finally found somebody who can take care of my car from now on thank you Tuffy.
— Nancy B., Ocala, FL
— Tuffy Ocala
I want to THANK everyone at Tuffys across from the Toyota dealer on 200 in Ocala FOR AN AWESOME JOB!! I highly recommend you bring in your vehicle in for whatever ails it! They all do an outstanding and professional job and my business will be here from now on!!! Wish there were more stars in the ratings!! THANKS GUYS!!
— Kenny P., Williston, FL
— Tuffy Ocala
I took my car there and I had over $700 worth of stuff done and also my daughter's car and she had over $700 worth of stuff done on her car tire rotation rotors brakes Tuffy is just the best and I think I finally found somebody who can take care of my car from now on thank you Tuffy and thanks to the store manager and his helpers they are really great mechanics
— Nancy B., Ocala, FL
— Tuffy Ocala
I normally do not leave reviews but I had to come on here and leave 5 stars. I was very appreciative/ impressed with how quickly they were able to get me in to do my oil change. I made an appointment online then called to confirm. Maybe I was just lucked out timing wise but I was in and out in about 30 min! Normally when I go to Walmart (where I normally go) its atleast an hour or more. Also as a female going into a mechanic shop I tend to feel intimidated/ need to be on my guard for mechanics trying to chalk up imaginary stuff to get me to spend more money. They were kind, honest and it really put me at ease. Will definitely return for future oil changes/ services if needed!
— Soya D., Ocala, FL
— Tuffy Ocala
Had transfer case put in. Had an issue with it, but I took my vehical back n they fixed it up no questions asked. There word is true. Ill take back my vehical anytime.
— Sam M., Scottville, MI
— Tuffy Cadillac
I just wanted to thank the Tuffy crew in Cadillac. They fixed our brake line and were able to get us back on the road for our vacation. They took us right in and the repairs were done very quickly. Thanks Tuffy! Scott R. (2010)
— Scott R., ,, MI
— Tuffy Cadillac
The guys were great, time was shorter than quoted and they showed me the parts that were bad and what was happening to my car. Good job and thank you so much. My car sounds like a car now and not a loud motor cycle. :)
— Sally K., LAKE CITY, MI
— Tuffy Cadillac
The absolute best service Ive ever received and thats a long time, not too young anymore THANK YOU SO VERY MUCH FOR KEEPING ME SAFE ON THE ROAD!
— Theresa M., Leroy, MI
— Tuffy Cadillac
Great service and well quality trained people to work with fast and friendly well detailed in their work. I would highly recommended Tuffys to my friends and family for service . Best car repair around , Tuffys is number one!
— Walter K., Kankakee, IL
— Tuffy Bourbonnais
Friendly usually very quick depending on what you are having done . I go there all the time
— Lynda D., Bourbonnais, IL
— Tuffy Bourbonnais
Been going Tuffy's in Bourbonnais for years and Paul and his mechanics are the best. Paul takes time to show you the wornout parts and explain about them. I always need a loaner and the cars are nice and clean and run well.
— Don E., Manteno, IL
— Tuffy Bourbonnais
Always friendly service and competitive pricing. I really like going to this location and I hope the service always stays the same! It's terrific!
— Kathryn K., Bradley, IL
— Tuffy Bourbonnais
A good friend recommended me to Tuffy's and he was absolutely Spot-On!! Kris & Alan and the entire team went way above and beyond to get me back on the road. Cannot recommend highly enough!! Thank You!!
— Larry F., Estero, KY
— Tuffy Bonita Springs
Great guys. Very honest and professional. I feel I can trust them implicitly. Have been going there for years. Glad to make a good referral!
— Mary Jo R., Bonita Springs, FL
— Tuffy Bonita Springs
Very professional and friendly. Great service and explained any problems found. I had an 8:00 appointment and was out by 8:30.
— DENNIS W., Leesburg, FL
— Tuffy Bonita Springs
Had a tire that was leaking air. They said come right over and we can let you know if we can fix it. Brought it in and the staff was great. Professional, courteous and they took care of the problem. I will be recommending them to friends.
— Tony B., Estero, FL
— Tuffy Bonita Springs
Came in with a low tire and pressed for time. Chris stopped what he was doing to help me. Checked all tires and plugged one that had a nail in it! Couldnt have been nicer or more helpful. Really appreciate the excellent customer service- I will return as this is so rare these days!
— Tim O., Bonita Springs, FL
— Tuffy Bonita Springs
When traveling it is challenging to find quality, honest auto service. Alan is very professional and helpful in his explains. They provide quality service at a reasonable price. Highly recommended.
— Scott D., Bonita Beach, FL
— Tuffy Bonita Springs
Ive done business with Tuffy for about 15+ years. Ive always gotten excellent service from them. Their service and repair work has always been first rate and they stand behind their work. They truly take pride in doing quality work and are very professional and reasonable cost wise.
— Jay M., Bonita Springs , FL
— Tuffy Bonita Springs
Kris did a great job of replacing my alternator under Tuffy's warranty program. Couldn't be happier with their service. I'll be back whenever I need service. Allie D. and Jerry C.
— Allie and Jerry D., bonita springs, FL
— Tuffy Bonita Springs
I have been using this Store for several years since relocating to Florida. Between Alan (previous manager) and now Kris I have never found a more pleasant and helpful environment. They are knowledgeable and fix it right the first time. They are friendly and always answer questions and the price is fair also!! I dont want to need car repair often but I will always refer people to them.
— Jeff T., Bonita Springs, FL
— Tuffy Bonita Springs
The most honest technicians I ever came across.
— Charles W., Bonita Springs, FL
— Tuffy Bonita Springs
Shop baled me out of a real jamb caused by shoddy workmanship back in Ohio. 1 missing bolt in brake caliper. Diagnosed and fixed in a short time. I highly recommend this professionally tan shop. Thanks again. Ken Miller
— Ken M., Bellville , OH
— Tuffy Bonita Springs
The guys at Tuffy are very knowledgeable and efficient. I couldn't be more happy!
— Lanorris H., Immokalee, FL
— Tuffy Bonita Springs
The service I received yesterday at Tuffy's in Bontia was the best I have ever had getting my car serviced. Chris went over and above taking care of my car needs in a most timely manner.
— mary w., Bonita Springs, FL
— Tuffy Bonita Springs
Reliable and Honest. I had a brake repair quote from a car dealership which I thought was a little high, so I took it to Kris at Tuffy. I find out that one of the repairs could wait another 7-10,000 miles, the other had 70% useful life remaining, and the most expensive one didn't need to be done at all. I'm always bringing my cars to Kris at Tuffy!
— Evan B., Estero, FL
— Tuffy Bonita Springs
I'll try to keep this short. I'm not local but I have a vacation home in Bonita. I've been taking my car to Tuffy since about 2006. Chris and the Tuffy mechanics are honest and have always gone out of their way to keep my Tahoe running safely without gouging my eyeballs out. I now have a newer car that they continue to keep running for me (when the car sits for a long time things tend to not always work correctly). The customer service Chris provides is second to none. I thought I was special (haha) because every time I go to the shop, Chris always remembers me and comes out to greet me (but after reading other reviews he seems to do that for everyone). He has even gone as far as driving my car to my residence when it was fixed to give it back and I couldn't walk to Tuffy due to the heat. I'm a custmer for life, thank you Chris.
— Jim B., Atlantic City, NJ
— Tuffy Bonita Springs
Great service and they know what they are doing***
— Charles W., Bonita Springs, FL
— Tuffy Bonita Springs
You couldn't ask for anything more from Bonita Tuffy. Capable, respectful, accommodating to one's particular situation. From Stacy in the front office to Chris the owner to all the mechanics . . . OUTSTANDING.
— Michael S., Boyne City, MI
— Tuffy Bonita Springs
These guys have been so honest and helpful. Try them out.
— Paul C., Bonita Springs, FL
— Tuffy Bonita Springs
I am a Minn. snow bird and needed to get an oil and filter change while here in Ft. Myers Beach. I checked around to find an independent that had good ratings and it took me to Tuffy in Bonita Springs. Stacey took care of me and everything was done on timeand all good. Soon after I developed a noise in the rear of the car and took it to Tuffy and Carl road tested it and informed me it was a rear wheel bearing. We ordered it and made an appointment to drop off the car and had it repaired on 3/8/22. They completed the work and I picked up the car on 3/9/22. We had a bit of miss communication on the repairs and after talking to Carl we resolved the issue and all was good. I will in the future take my service needs to Tuffy of Bonita Springs for as long as I keep coming to southwest Florida. The team is great.
— Jim M., Bloomington, MN
— Tuffy Bonita Springs
I want to express how much the Tuffy Auto Center help me ger my vehicle in perfect working order. They put new tires on my car and flushed all the fluids in the car plus installing a sensor that now makes my vehicle work without staling--Thanks to the owner and all his wonderful faithful crew they are the best in this towm....PERIOD
— CARLL S., Bonita Springs, FL
— Tuffy Bonita Springs
Got in quick. Went over and beyond with service and customer care.
— Jeanie P., Bloomington, IL
— Tuffy Bloomington
I can always count on them to do good work and get me back on the road quickly. They have never tried to push unnecessary repairs on me as some shops will try to do.
— Tim H., Normal, IL
— Tuffy Bloomington
Excellent service. Always take good care of my vehicle.
— Bonnie B., Mackinaw, IL
— Tuffy Bloomington
I have been taking my cars to Tuffy for years. Tuffy provides excellent service. They are also honest.
— Jackie S., Bloomington, IL
— Tuffy Bloomington
Some of the best service Ive ever had, with the pandemic they found a way to make me laugh and be positive. Very quick and efficient service. They let you know exactly what you need and never add any unnecessary maintenance. Highly recommend over any dealership.
— Brandon W., Normal, IL
— Tuffy Bloomington
Tuffy got me in quickly! I really appreciated the explanation of their work and about the status of my car. Very professional and helpful! They had come highly recommended by several friends.
— Julie R., Bloomington , IL
— Tuffy Bloomington
Best auto service in town, they will get it right the first time.Very fast and the workers are very friendly, they have Great customer service. very nice environment super clean shop. I recommend this shop to everybody I love that place I'll never go anywhere else.
— AVIJIT M., Bloomington , IL
— Tuffy Bloomington
They were very nice and quick when I arrived, friendly staff. Polite over the phone when I called to let them know I was there. They offered coffee and water in the waiting room which was very nice. I definitely plan on returning.
— Christy T., Bloomington, IL
— Tuffy Bloomington
Have been going for years to this Tuffy for most of my automotive needs. My neighborhood mechanics.
— steve H., Bloomington, IL
— Tuffy Bloomington
Its nice to have a repair shop you can trust them to work on your vehicles. They are honest and explains everything that is wrong with your vehicles. Great shop to bring your vehicles!
— Bill F., Bloomington , IL
— Tuffy Bloomington
They are always treating my cars well, and getting things done at a fast rate. I would highly recommend them to anyone looking for a fair auto Location.
— David R., Normal, IL
— Tuffy Bloomington
Best oil change of my life! lol Very pleasant you could tell the place was a step above the others, a small town friendly feel in a busy city, wonderful! Very comfortable waiting room! Thank you! Found yourself a regular, ya did!
— Monika R., Normal, IL
— Tuffy Bloomington
Very straight forward and they dont mind explaining things to you if you need it explained! Very nice company I look forward continuing my business with Tuffy!
— Mike E., Bloomington , IL
— Tuffy Bloomington
Fast and friendly service. Got my car in and out with no issues at all. I will most definitely be bringing my money and business back to tuffys in the future for anything I need!
— Brandon M., Bloomington , IL
— Tuffy Bloomington
The staff was very personable and got my car in for an oil change as quickly as possible. The change was speedy and very reasonably priced. Likely will be back here again!
— Wes S., Bloomington, IL
— Tuffy Bloomington
Friendly staff, no problem getting an appointment and they are very reasonable! I was actually surprised at the cost. If you get your tires here, the tire rotation is FREE!! You cant beat that.
— Lisa G., Normal, IL
— Tuffy Bloomington
Knowledgeable, Straightforward, Friendly staffs. Never tried upselling any repair or service. High quality on time delivery guaranteed. I cannot think of going somewhere else for my car.
— Avijit M., Bloomington, IL
— Tuffy Bloomington
Best experience ever. Did my repair quickly and efficiently. I told them I had to be to work and they finished in time for me to get there with time to spare. Thank you so much. Wouldnt go anywhere else.
— Lisa K., Bloomington , IL
— Tuffy Bloomington
Ive taken my car to Tuffy several times, as has my daughter and son-in-law. Professional, courteous staff but most of all, HONEST!
— Sandy A., Normal, IL
— Tuffy Bloomington
Always friendly and helpful everytime I come in. Staff are always helpful in aiding my understanding of the mishaps of my car and always offer the most effective solutions. Highly recommend. Thanks tuffy!
— Caneron C., Bay City, MI
— Tuffy Bay City
Well theses guys are the Best!!! Fast, friendly and they always make me feel safe driving my vehicle I always recommend them to my family and friends their for sure a 5 star Business
— Diane B., Bay City, MI
— Tuffy Bay City
Very professional, friendly, a honest! They took me into the shop to specifically show me what they saw during the inspection and what services I wanted for sure taken care of that day. I was also given a discount that I wasn't aware of to help with the total cost too. I am definitely a return customer. I am 100% a satisfied customer!
— Katelyn R., Midland, MI
— Tuffy Bay City
These guys are the BEST!! Very professional, and always fast and friendly!! Great work on my truck always
— Diane B., Bay City, MI
— Tuffy Bay City
First time customer. Price and time it took to fix were very reasonable. Easy to schedule an appointment, as well. Will be back for sure!
— Matt K., Sycamore, IL
— Tuffy Batavia
I have been taking my SUVs to tuffys in Batavia for over 10 years and the owner John is a great guy. They do great work and make sure to do things right
— Mike S., Batavia , IL
— Tuffy Batavia
These Guys Rock! Excellent work and professional. I Trust them. Dont say that often. God bless them and families!
— Tim L., Batavia, IL
— Tuffy Batavia
Very friendly, professional service. Just good, trustworthy people.
— Linda W., Geneva, IL
— Tuffy Batavia
Highly recommended! Always great service, most competitive pricing, time flexibility. A hidden gem for those tired of the theives.
— Jeff A., Geneva, IL
— Tuffy Batavia
These guys are the best! They received by 17 year old dodge. Diagnosed the problem and had it completely fixed in a day. This is the only place I bring my dodge for service. Extreme thanks!!!!!
— Robert S., Batavia, IL
— Tuffy Batavia
Always honest work, great service, and easy appointments. Highly recommend to everyone.
— Peter R., Batavia, IL
— Tuffy Batavia
Always takes care of any issue big or small with professionalism and courtesy. I always leave feeling like they have my back. Wouldnt recommend anyone else!
— John H., Batavia, IL
— Tuffy Batavia
Great Service! Awesome crew!! Very professional, polite and caring. They check your car as if it was theirs (with care). Reasonable pricing and fast prompt work. All is explained before any work is started. Highly recommended!!
— Ric O., Warrenville, IL
— Tuffy Batavia
My name is Louis Mills The best service and the best staff. I brought my car in on 2/26 to have it serviced for some belt noises it was making. I was blown away by their customer service. They made me feel welcome, and always kept me informed on the progress of my car. Being there just felt like being around family.
— Louis M., Sugar Grove, IL
— Tuffy Batavia
Professional, honest, quality car mechanics at a competitive price, what more can you ask for.
— Don Z., Geneva, IL
— Tuffy Batavia
Terrific people and terrific service! Those folks are top notch. I wouldnt think if going anywhere else! Thomas
— Thomas G., Batavia, IL
— Tuffy Batavia
Great staff!!! Always attentive and helpful. Very knowledgeable. Highly recommend!!!
— John H., Batavia, IL
— Tuffy Batavia
Very honest, knowledgeable, and affordable. Great work and service at a much lower cost than any other places I called. I will be back to get any of my work done to keep my car running well.
— Rebecca O., SAINT CHARLES, IL
— Tuffy Batavia
Been bringing my cars to tuffy for several years.John,Joe and crew do excellent work at very fair prices. Oil change, brakes, alignment they can do it all. Great work guy's.
— Tom G., Geneva, IL
— Tuffy Batavia
Great Service. First time here and have now converted my entire family.
— Tricia G., Geneva, IL
— Tuffy Batavia
As always these guys take the best care of us. I will never take my cars to anyone else. I tell everyone I know how great they are. John and the team are the best.
— Rhonda L., North Aurora, IL
— Tuffy Batavia
Tuffys in Aurora is amazing. They fix my car the right way the first and every time. Jason is the most honest straight forward person in the car repair business. Never over prices or try to sell me something I dont need. Definitely #1 in my book
— Jeff S., Aurora , IL
— Tuffy Aurora
Truly trust Tuffy with my familys cars! They always provide quality service and honest feedback. Much appreciated!!!
— Lori S., Aurora, IL
— Tuffy Aurora
These guys rock. I was passing through on my way to Florida and needed to get my car in and out as fast as they could. They understood my situation and by far exceeded my expectations so much so that my brother who lives in the area is going to be a frequent customer. Thanks for taking care of me!
— Bob B., Panama City Beach, FL
— Tuffy Aurora
Went in for 50,000 mile check up. When I needed more detailed work, they very nicely drove me home and picked me up when the work was done. Service was excellent. Explained everything to me and were very kind and pleasant.
— Sandee S., Aurora , IL
— Tuffy Aurora
Aurora IL: Honest, sincere, and extremely knowledgable. These guys have been fantastic over the years and I highly recommend them for any vehicle make or model. Two thumbs up, 4 hats and 5 stars!!!
— Robert B., aurora, IL
— Tuffy Aurora
Awesome experience. Appointment honored in and out oil change very friendly and knowledgeable staff at a great price.
— Phillip C., AURORA, IL
— Tuffy Aurora
Professional service. Work completed quickly. Very happy with completed job.
— Jennifer F., Sugar Grove , IL
— Tuffy Aurora
Always respectful and courtesy. They always go above and beyond. I know I'm not getting taken advantage of and getting my car fixed the right way. Will always be a Tuffy Customer
— Rebecca S., Naperville, IL
— Tuffy Aurora
Whether for routine maintenance or emergency repairs, the guys at Tuffy Aurora took care of it and me for a fair price. No nonsense, no upselling, just great service. Couldnt recommend more highly.
— Blake A., Aurora, IL
— Tuffy Aurora
Ive had my car inspected several times at Tuffy. Jason and Ron are very friendly and personable. The work they do is outstanding and I leave feeling confident in the work I had performed and the price I paid for the services. Not going anywhere else.
— Y T., Aurora, IL
— Tuffy Aurora
I have been taking my cars to Tuffys for years. They have always given me a good price for the work performed and have kept my older cars going for years.
— Rose Mary C., Aurora, IL
— Tuffy Aurora
Tuffy Aurora is a service center I have known literally since walking past a couple weeks before it opened. I have used him when various needs on my familys or my parents cars have needed certain repairs I cannot speak highly enough about the team here
— Patrick M., Aurora , IL
— Tuffy Aurora
Patched my tire in no time and the customer service was excellent!
— Seth R., Aurora, IL
— Tuffy Aurora
I have been taking my cars to this tuffy for a long time and they never disappoint. They are a welcoming, honest, hard-working team.
— Amanda B., Aurora, IL
— Tuffy Aurora
Ron and Danny did a great job of repairing my BMW. They are carrying on the tradition of great service at this location.
— JOHN M., Aurora, IL
— Tuffy Aurora
An honest place to get work done on your car. It's not cheap but they don't play any games and are straight forward with pricing and what you actually need done. They also gave me a ride to work and saved me money on an Uber. Thanks Aurora Tuffy team!
— Jorge O., Aurora , IL
— Tuffy Aurora
Ive been going to Jason for years now and always felt like he was very fair with me, they always did a wonderful job. This time I dealt with Ron, and he also did not disappoint. He took his time with me, on multiple phone calls, with all my crazy questions and he had nothing but patience and also compassion for the fact that even though my 15 year old car needed lots of different things fixed, he helped me decide what were the critical items to tackle first in order to try to save me a bit of money. When I went to pick up my car I had to rearrange some items in my trunk and Ron came outside to check and make sure that everything was OK I thought that was nice. Hes super down to earth and a straight shooter. We spoke a bit on a personal level and found that we share common ideals too. Which only solidifies my allegiance to this location and I was already a huge fan. The shop is run like a mom and pop which in my opinion makes it superior. And yet they also offer solid warranties on their work and dont cut corners either. Dont hesitate- just go here.
— Madaline P., Aurora, IL
— Tuffy Aurora
The service I received from Tuffy was so wonderful and I felt that I was treated with respect and they actually listen to what I was saying about my car. They helped me in every way they could to make my experience with there service a pleasant one. When I first got there I ask somebody in the parking lot how it was to do business with Tuffy Auto center and they gave it a great reference. Thank you for helping me and I will be coming back.
— Wendy T., NAPERVILLE, IL
— Tuffy Aurora
These guys are awesome. I've been taking my cars here for years and refer all my friends here too. They are not super close to where I live, but the peace of mind that the job is inspected properly and done right is worth it. They have done several car inspections for me (and my friends) with no fee. Sometimes there is work to do, sometimes there is not. I also love how they returned the old parts to show the work was done. The old manager Jason always went above and beyond and even told me about a recall my car had on the repair I needed (saved me big time). Sadly, Jason retired, but Danny really took care of me this time and has earned my same trust. Their hourly labor rate seems to be close to dealer price, but they are reasonable on hours charged per job.
— Lance Z., Aurora, IL
— Tuffy Aurora
This is our go-to for all automotive needs. We can always depend on honest, prompt, and excellent work and customer service. Danny treats everyone like family and would do anything for you!
— Amy H., Aurora, IL
— Tuffy Aurora
Honest? Yes. Always. Dependable? Always. They go that extra distance to be sure my car is fixed right the first time. As a woman who travels alone to visit her grandkids, honest and dependable service means a lot to me. Thanks Matt!
— Gwen S., Neenah , WI
— Tuffy Appleton
Very nice. Pleasure to work with they were honest and took me into the shop to show me exactly what was wrong.
— Donna S., Little Chute, WI
— Tuffy Appleton
Absolutely great service. They treated me like family and I payed the estimated price we agreed upon from the beginning so there were no surprises. I would definitely recommend Tuffy if you need your vehicle fixed in a timely manner!
— Chabria L., Appleton , WI
— Tuffy Appleton
These people are always amazing to work with and will tell you how it is if your car needs something or tell you if its time to start looking for a new one. Everyone is so friendly, they truely care about getting you back on the road and theyll do it right.
— Topher D., Appleton, WI
— Tuffy Appleton
Always have done my daughters car right great service and great people. Would highly recommend
— Renee F., Winneconne , WI
— Tuffy Appleton
Always make it convenient for me to get in for an oil change. I particularly like the complimentary inspection and it really sets them apart from the competition. Overall, great experience.
— Jonathan V., Oneida, WI
— Tuffy Appleton
Wouldn't take my car anywhere else. They keep my kiddos safe!
— Sally K., LOCKPORT, IL
— Tuffy Lockport
Super fast and friendly service . On time and great price!!
— Jackie E., Lockport , IL
— Tuffy Lockport
Tuffy came thru for me again when I needed a new battery. Fast service and a reasonable price. Thanks Susan and staff.
— Pat E., Lockport, IL
— Tuffy Lockport
I have been getting my oil changes here for a long time. Never a long wait with appointments. Pleasant staff.
— Kathleen R., New Lenox, IL
— Tuffy Lockport
Had a noon appointment and taken right on time. Tech was courteous and thorough. Good competitive pricing and a solid place to do business.
— John K., Lockport, IL
— Tuffy Lockport
Very welcoming when you walk in, no hidden charges, straight talk from them about what needs to be done, and always inform you and give you a price on what needs to be fix in the future. Great people and if you need to ask questions about your car, they are the ones to ask. Thank you.
— Irene E., Smith, IL
— Tuffy Lockport
I take all 4 of my vehicles here when there is anything wrong with them. They are honest about what needs to be fixed and what can wait. I will continue coming here and would highly recommend
— Steve E., Lockport, IL
— Tuffy Lockport
I am taking the time to write this review because I want everyone to know, this Tuffy shop can be completely trusted to do the job right the first time. No price gouging, which I find important as a female needing car repair. I have been taking my cars there for years, and will continue.
— Laura M., Orland Park, IL
— Tuffy Lockport
I was in town working and car started acting up and the only place I could get a next day service appointment was with Tuffy. Awesome customer service and work performance. Will definitely utilize their service again.
— Bobbie J., Hammond, IN
— Tuffy Lockport
Great prices I will not hesitate to start having Tuffy maintain my vehicles in the future
— Connie ., Lockport , IL
— Tuffy Lockport
Great, personal service! Enjoyed good conversation with Susan and a quality oil change! I will be back!
— Donald H., Lockport, IL
— Tuffy Lockport
Chris and Susan have made our repairs easy and have been trustworthy throughout each of our experiences. Getting a ride to or from work to pick up our car has been a life saver for this dad and I cant thank them enough for that service!
— Lance T., Lockport, IL
— Tuffy Lockport
I've used this place For years everyone is friendly helpful I would recommend them to anyone who needs work on there car. They are reasonable.
— Carol N., Lockport, IL
— Tuffy Lockport
This location always goes out of their way to get me in and out the door in a timely manner. Their service is exceptional and customer service is excellent. I will continually go out of my way to get my car serviced by this team.
— Sheldon M., De Pere, WI
— Tuffy Appleton
The crew at Tuffy's in Appleton are just plain awesome. They are extremely knowledgeable and diffently reasonable. They went above and beyond to get my Honda back on the road for a trip I had to take the next day. They have a lifetime customer.
— RON K., APPLETON, WI
— Tuffy Appleton
Great job guys getting me back on the road so quickly after my muffler came apart. The honesty of my repairs went a long way for deciding that we will now bring all our cars to Tuffy's. You guys did such an excellent job. Thank you!!
— Aaron S., Neenah, WI
— Tuffy Appleton
The is the best and friendliest place that I have been to in a long time and would recommend this place to all my friends and family
— Courtney L., Appleton, WI
— Tuffy Appleton
Was in a bit of an emergency and they came in the clutch and helped me get back on the road and safely home
— Maureen S., Green bay, WI
— Tuffy Appleton
Awesome customer service. I didnt feel pressured on anything and they were very helpful. Confirmed my appt quickly online and service was fast as well. Wont go anywhere else moving forward!
— Jen L., Appleton, WI
— Tuffy Appleton
Love these guys! I trust them and their recommendations! They have never steered me wrong and have even told that I didnt need something I thought Id have to do. They really care about their customers and the community!
— Gina F., Amherst , OH
— Tuffy Amherst - Auto Repair Center
Love these guys! I trust them and their recommendations! They have never steered me wrong and have even told that I didnt need something I thought Id have to do. They really care about their customers and the community!
— Gina F., Amherst , OH
— Tuffy Amherst - Auto Repair Center
Excellent customer service, and very friendly guys! We will definitely keep taking our cars there.
— Melissa M., Amherst, OH
— Tuffy Amherst - Auto Repair Center
I was packing up my truck to go out of town for the weekend and noticed a screw lodged in my rear tire. I was short on time but it needed fixed ASAP. The guys at Tuffy Amherst got me in and out in about 20 minutes. Great service!
— Steve B., Amherst, OH
— Tuffy Amherst - Auto Repair Center
I stopped in to get an oil change. Upon inspection they discovered that I needed a wheel bearing and stabilizer arm replaced. I had the work done and my car rides 100% better. George and his staff were very cordial and did great work. Thank you!
— Karen S., Amherst, OH
— Tuffy Amherst - Auto Repair Center
Family visiting out of town, went to drive home and truck made loud cranking noise. Stopped in at Amherst Tuffy without an appointment. Pete issued work order immediately and truck was fixed shortly. Thank you so much. Please support local business.
— Barbie P., Amherst, OH
— Tuffy Amherst - Auto Repair Center
Been a customer for years...Always got me out of trouble. Even took me home after dropping my truck off...First class, fast no nonsense service and covers all makes of cars trucks...what ever the problem they fix it!!
— Barry H., Lorain, OH
— Tuffy Amherst - Auto Repair Center
I have been to Tuffy a few times and every time I go back in the guys are so friendly. After I tell them what I need, they get on it. Don't have to wait long.
— Linda C., Amherst , OH
— Tuffy Amherst - Auto Repair Center
Have been dealing with George and his fine staff for almost 20 years and have never had a complaint on their work or price. I will keep coming back.
— Allen W., Lorain, OH
— Tuffy Amherst - Auto Repair Center
Time is a commodity ... it was great to get in and out of there in about 30-45 minutes! Highly recommend!
— Christabel R., Amherst , OH
— Tuffy Amherst - Auto Repair Center
I did not make an appointment but needed service quickly. They were truly accommodating and efficient. Awesome customer service is rare in this day and time. I will make sure to bring my car to them in the future.
— angela L., ELYRIA, OH
— Tuffy Amherst - Auto Repair Center
After going various places during the many years I've owned an automobile I have finally found my ideal service center. Service is always friendly, prices are reasonable and I always feel as if the best job possible has been done on my vehicle. They are always willing to answer questions and they back up their work. I would suggest anyone take their car to this business
— Nancy M., Lorain, OH
— Tuffy Amherst - Auto Repair Center
These guys are honest and fair, won't take my car anywhere else
— Christopher B., Amherst, OH
— Tuffy Amherst - Auto Repair Center
I was able to schedule an appointment within a timely manner. Always friendly and efficient and good prices too!
— Rose M., Lorain, OH
— Tuffy Amherst - Auto Repair Center
We love George! Have been going to him for years. Trust the advice and know we are getting the best price.
— Gina F., Amherst , OH
— Tuffy Amherst - Auto Repair Center
George is awesome I have been going to him for the past 13 years service is always professional and I have never been pressured into having any service other than what I have scheduled to I have done he is always willing to take me to work if I drop my car off or bring my car back to me if Im at work. I recommend using George for all your car needs
— Jean Y., Lorain, OH
— Tuffy Amherst - Auto Repair Center
Very happy with the service I received! The work was done at a lower price than my dealership offered. I was given an appointment time and was out within an hour. I would not hesitate to recommend the Amherst Tuffy Service Center.
— Bonnie I., Lorain, OH
— Tuffy Amherst - Auto Repair Center
George and his crew are always there when i need them. Fair , honest and great service.
— JAMES A., Amherst, OH
— Tuffy Amherst - Auto Repair Center
I been going to tuffy for a year now. They always treat you with respect and do an amazing job. I have sent several people to them and everyone is happy. Thank you Tuffy Team.
— Susan C., Sanford, FL
— Tuffy Sanford
I had the pleasure of meeting Mr. Ali Akber Mula, an extremely sincere gentleman. Booked in my car in minutes. I had a nail in the tyre. I left the car and went. Very soon I got a phone call from him asking me to pick it up. The nail was really small and did not damage the tyre, he said. He did not charge me anything despite, removing the nail which is still some labour work. I will recommend everyone to visit Tuffy Tire and Auto. Very impressed! Thank you
— Sajjad S., Sanford, FL
— Tuffy Sanford
Gary and the crew at the Vanderbilt taffy are terrific. They always keep my vehicle on the road running Great. I actually wait for the work to be done and have terrific conversations with Gary and the crew and even other customers. Its always been a great experience.
— Robert P., Naples, FL
— Tuffy Naples
First let me start with how hospitable Shikkiera was on my visit she was great! And the team as well that was inspecting my vehicle everyone was very professional and efficient made my whole day! Thank you all again for your wonderful service!
— Bianca M., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
we have been using tuffy leona st for years because their service and quality is always the best because they are honest which we couldn't find elsewhere
— GARY B., Lorain, OH
— Tuffy Elyria (Leona St.)
Outstanding service experience. I would give more stars if I could. From speaking with Rick initially, to making the phone call to schedule with Ciara speedy communication in betweento the end with swiping my credit card, the service was amazing from start to finish. I felt like a valued customer, and that my need was the most important in the shop. The only regret I have, is not using this place in the past. What was I thinking!?! Could not be more happy as a first time customer. I highly recommend.
— Brett W., Portage, MI
— Tuffy Portage
The people at this Tuffy location are GREAT. Knowledgeable, helpful, courteous, professional, and caring. They know cars and they also know customer attention and service. It is not fun to have your car worked on - and therefore the experience and treatment from Tuffy are especially noteworthy and appreciated! The manager Rob is awesome - knowledgeable, personable, attentive - a pro, a gem, a pleasure! Thank you to all the dedicated people at Tuffy!
— K D., Mooresville , NC
— Tuffy Huntersville
Simply put, I would not trust anybody but Ron (and whoever he trusts) to take care of my car. I don't know much about cars, but he is honest and always breaks things down and explains exactly what needs to be done. My car actually got towed here by accident when the tow truck driver delivered to the wrong tuffys and all I have to say is - best accident ever. I hear so many horror stories about mechanics taking advantage of customers and I am so thankful Ron is not one of them!
— Emily L., Bellefontaine, OH
— Tuffy Westerville
Carl has done a fantastic job with this location! Ron is fantastic. These guys care about your vehicle but most importantly they care about you. They are honest and will go the extra mile. I appreciate everything they do for us. I recommend Tuffy Auto in Westerville for all your vehicle needs. Give them a try and you will be hooked like I become.
— Bruce S., Westerville , OH
— Tuffy Westerville
Scott and the crew win again! As a long term customer, weve never been disappointed by Scott and the Tuffy Team. He goes above and beyond in taking care of our car and giving us the best possible service. Great communication, honesty, and compassion are the key players when Scott is involved and he knocks it out of the park every time. Thanks for another successful day coordinating Team Tuffy Scott- you saved the day yet again!
— Sharayah L., Argusville , ND
— Tuffy Fargo
Amazing service every time. Sad I didn't get the gentleman's name at the counter bc he is a customer service star! Fixed my key temporarily, let me know about an issue with my vehicle and accommodated my oil change on a busy Friday. I appreciate everything this staff does, honest and hard working!
— Camille G., Casselberry, FL
— Tuffy Winter Springs
I am very loyal to this particular Tuffy! Tara & Bill continue to be amazing as are all of their staff and mechanics. I am driving a vehicle that is almost 20 years old, yet, they treat it as though it is a brand new SUV. Its nice to see the same faces every time I go there. They all get along very well & act more like a family than coworkers! They are so thorough in everything they do. I feel they are always concerned about the safety of each individual I went in for an oil change and tire rotation. Tara took the time to take me out to my vehicle and show me exactly where there was a dangerous area on one of my rear tires (The extremely worn area was on the inside, I do a lot of traveling & I never would have seen it being so far under the vehicle) they gave me complete info & said that by my next oil change I probably should seriously consider changing that tire. I do appreciate them letting me know what I should keep my eye on & what to budget for with such an old vehicle No high pressure -just concern! It definitely gives me peace of mind to bring my vehicle in for a simple oil change but end up with a more thorough check up!
— Diane H., Hampton, VA
— Tuffy Winter Springs
OUTSTANDING, HONEST, TRUSTWORTHY, FRIENDLY ....I can't say enough nice things about the guys there. Brad is an AMAZING mechanic. After having some service done at my dealership my car was vibrating and after several trips back to the dealership, with no improvement, I took my car to the guys here at Tuffy and they fix my car right up. Told me what was done and what wasn't done. Just genuine and honest. I can't thank them enough. I HIGHLY recommend them to service your car.
— Scott M., Columbus, OH
— Tuffy Westerville
Outstanding service. Had my car in by 8 and out by 12:30. Highly recommend.
— Mike W., Batavia, IL
— Tuffy Batavia
The guys helped me get back on the road fast. Highly recommend this place.
— Jason S., Jacksonville, FL
— Tuffy Sanford
Working with Ali was terrific! Straight and to the point. Work was done well and the pricing was for the most part very fair. Definitely delivered for me with no drama and on time. I wholeheartedly encourage taking your auto needs to them.
— Steven B., Sanford, FL
— Tuffy Sanford
Honest businessmen. I keep going back after a previous experience when they told me that other shop was just trying to take your money. There is nothing wrong with your car part he said needed to be replaced. Hard to find a shop that gives honest answers at fair prices.
— Jerry C., Charlotte, NC
— Tuffy Fort Mill
I have been a customer of Tiffy on Diversy for years as it is the closest shop to my home. I was sceptical and had some issues until the new management took over. The new regieme explains EVERYTHING before work is done. I am contacted via text or phone call before work is done. My car is clean when I pick it up. Thank you
— M H., Chicago, IL
— Tuffy Chicago
John, Joe and the Tuffy crew are the most reliable and competent car care workers I have ever known. But they are more than workers who service cars well and completely, they are warm-hearted and trustworthy real people who I am happy to know. Thomas
— Thomas G., Batavia, IL
— Tuffy Batavia
First time and I was so satisfying they made me feel welcomed nice people and friendly great place and good work definitely coming back
— Ignacio C., Aurora, IL
— Tuffy Batavia
Highly recommend.A++++ service from John and Dan. I dropped my car off last 8:00, they called me with a quote by 9:00 and my car was ready by 12:30. Will definitely use next time.
— Mike W., Batavia, IL
— Tuffy Batavia
For over 20 years I have had to maintain 20 cars and trucks for my employer. I have seen th work of many mechanics and shops. Because of this, I can say that out of all of them, John and his crew at Tuffy, Batavia are number one, on the top of the list. John KNOWS how to re-built and service engines. His crew replaced and made a custom power steering line for my car when my Honda dealer could not! His crew is very knowledgeable, his prices are very fair, and I am very happy that my neighbor recommended this shop! Plus, they do great work!
— Alan P., BATAVIA, IL
— Tuffy Batavia
Owners Jon and Joe are always great to deal with. They have always gotten me appointments quickly when I was in a jam, wont take advantage, and always given excellent professional service for very reasonable prices. I recommend to everyone!
— Peter R., Batavia, IL
— Tuffy Batavia
Dustin & his team are AMAZING. When they say your car needs this or that, LISTEN. I learned the hard way when I was stranded at a shopping center with a dead battery. Dustin called me a tow & had me out the door in an hour. These are good, good people. I am grateful.
— Amanda L., Swanton, OH
— Tuffy Toledo (Central Ave.)
Jeremy and Joe great experience. Honest efficient pleasant, quick personable.
— Karin S., Northville, MI
— Tuffy Ypsilanti
This Tuffy's is far more than just a repair shop both Herb & Chris are honest, Trust worthy and upstanding men like a father and brother. This Shop has NEVER took advantage of me being a woman like some ships do instead they have always told me the truth good, bad, and ugly. I've always been treated with respect as if I was family. Herb is always there to help and prioritized what's best for me and for my truck. I can't say enough nice things about these guys. When they can't do something, they say it PERIOD! NO beating around the bush straight up & WILL try to recommend someone else who can. This is the kind of Repair shop you can depend on. When something isn't urgent, they don't push you to do the work. And when they fix something, it stays fixed. I HIGHLY RECOMMEND THIS TUFFY'S TO ANYONE BECAUSE THIS IS A PLACE WHERE YOU'LL FIND.... HONEST, TRUSTWORTHY AND RELIABLE SERVICE
— Tiffany L., Ypsilanti, MI
— Tuffy Ypsilanti
This was my second visit to Tuffy's on Westnedge. I was very pleased with the estimates of possible needs for my vehicle. The work was completed at my convenience. I was even offered a ride home while work was being completed. I was very pleased and will not hesitate to return for additional work and Service. Merry Christmas to the Staff at Tuffy's!
— Father Bill J., Portage, MI
— Tuffy Portage
I could not be happier with the service we received from the entire staff at Tuffy, Winter Springs. From the moment we walked through the door, where we greeted with a warm reception, to taking the car in for diagnosis and getting it repaired, we got nothing but smiles, extremely helpful service and totally professional repairs at a reasonable price. They were adamant that they would find the problem (car would not start at times) and get it fixed once and for all. I had taken it to 2 different garages that could not diagnose what was wrong and finally called Tuffy and made an appointment to take it to them. Best decision I ever made! They were thorough, caring, explained what they were going to do and did it! They have definitely got a loyal customer for life. Thanks so much everyone and Happy Holidays!
— Mark J., Longwood, FL
— Tuffy Winter Springs
This was our first time there at Tuffy and a first time experience for my teenage daughter. We dropped her car off for an oil change and tire rotation. The staff was very friendly and patient with us even though there were several people behind us waiting. As we left the man at the counter checking in everyone proceeded to call the next customer by her name. My daughter says to me Mom did you hear him call that lady by her name? How does he remember all that? Thats great customer service. My daughter left there saying I feel more comfortable now going to get my oil changed by myself. Great experience
— Kristen M., Charlotte, NC
— Tuffy Fort Mill
The service, Workmanship and cleanliness of my automobile was beyond satisfactory. I highly recommend Tuffys as the to go place here in Naples. My car was ready to be picked up when they said it would be and the workmanship and cleanliness of my car when it was finished was just as I brought it in , clean as a whistle . Coming from out of town and now living in Naples its nice to know that I have found a reputable and professional automobile repair shop ! TUFFYS is my now go to place
— James G., Naples , FL
— Tuffy Naples
Thanks Art! You and your outstanding crew have kept my 2005 Escape with 200,005+ miles, alive and running for many years now, and also my 2012 Fusion (104,000 miles). I commend and thank you guys for this great service!
— Bob T., Wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
my 2005 Escape (w/210,000 miles) and my 2012 Fusion (w/204,000 miles) would not be running these days were it not for the supurb work of Art and his men. I wouldn't go anywhere else period
— r t., wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
I trust Art and his team for all of my vehicle repair and maintenance. Art takes the time to thoroughly explain what is needed and/or recommended, then his team gets to work! The job(s) is done timely, reasonably and most important....accurately. My youngest vehicle is a 2013 and Art and Team Tuffy keep them in top shape. My confidence in my vehicles is critical. Art and crew allow me just that! Thank you
— David D., Wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
Always entertaining to wait while my vehicle is being serviced. Turned out to be a common, but not huge problem and the guys fixed it at no charge.
— Julie S., Farmington Hills, MI
— Tuffy Tire & Auto Service Center Walled Lake
I have been coming to Arts Tuffy Repair Service in Walled Lake for a long time. They are very honest, caring and dependable. They do great quality work in a timely manner. Art makes me feel welcome and relaxed even as I am stressed wondering what the damage will be and how I will work it out. He is very reasonable and treats everyone like family. I love the way he jokes around as much as his hospitality making sure we are offered coffee and water from his top of the line water filtration system. This is the only place I trust 100%. I refer everyone I know to them.
— Rhonda R., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
I just want to thank the guys who work there and every member of tuffys. They were very professional and helpful and the owner was a honest professional who does honest work at the best price. I strongly dee3 this auto shop for every car issue. I want to thank all of you and I hope you all have a wonderful new year ahead. Again thank you.
— Michael H., Commerce township , MI
— Tuffy Tire & Auto Service Center Walled Lake
I have known Art for years. The service is amazing as well as his customer service. He is friendly, professional, explains things in a way that you can uNderstand and gets the job done in a timely fashion. He diagnosed my issue before he even checked it out. My car runs perfectly. It was a very pleasant experience all around
— Sandy C., West Bloomfield , MI
— Tuffy Tire & Auto Service Center Walled Lake
I was a little skeptical when they said I should do a brake flush/service. If I did it, I would have a warranty on my brake system and if anything ever happens it would be warranted up to $2000. Well, I had an issue with my ABS and traction control unit and Ill be damned if it wasnt warranted! Im bring all our cars in for that as well as a transmission flush and anything else I can get covered. I highly recommend it!
— Wren B., Milford, MI
— Tuffy Tire & Auto Service Center Walled Lake
Art, Dave and their team do great work at fair prices, often running specials and coupons. Im so glad I found this place, I dont take my car anywhere else. Ten stars.
— Jaime L., Wixom , MI
— Tuffy Tire & Auto Service Center Walled Lake
GREAT location!! Art and his staff are a wonderful group!!
— Krista S., Fowlerville, MI
— Tuffy Tire & Auto Service Center Walled Lake
Art, Dave and the rest of the crew have worked on my vehicles for the last seven years and the service has been above and beyond. Thank you for working with my Son by offering him a payment plan for his car repairs. You made us feel at home, like family. I appreciate Art...he has a BIG heart. Best wishes !
— Christopher S., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Always get excellent service from Art and his reliable mechanics. It is nice to have a place to take both my personal and work vehicles and know that I am dealing with honest people. Very fair prices.
— Amy A., West Bloomfield, MI
— Tuffy Tire & Auto Service Center Walled Lake
Art is a friendly person along with his staff. They are very fair and get the job done right and in a timely manner. I would not take my car any where else.
— Burt K., Novi, MI
— Tuffy Tire & Auto Service Center Walled Lake
Art and his team are honest and thorough - I've been taking my cars there for over 10 years and he has earned my trust and appreciation.
— Philip C., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Art and his crew are dependable, honest and reasonable. Most importantly, they truly treat you like family. I wont take my vehicles anywhere else.
— James D., Farmington Hills, MI
— Tuffy Tire & Auto Service Center Walled Lake
I have been bringing my 2008 Jeep Liberty to Art for years and have always been happy with the service. I want my Jeep to last and at 186,000 miles, I feel I can trust Art to keep it going.
— LAURA E., Commerce Charter Township, MI
— Tuffy Tire & Auto Service Center Walled Lake
The absolute best repair center where you can depend on honesty, repairs done right the first time and fair prices. Try Art and his crew once and you won't go anywhere else. James Danforth
— James D., Farmington Hills, MI
— Tuffy Tire & Auto Service Center Walled Lake
To put it simply, THE BEST!! Great customer service! Art is awesome !
— Andy R., W. Bloomfield , MI
— Tuffy Tire & Auto Service Center Walled Lake
I bring all of my vehicles to Tuffy walled lake, the team that they have there are very friendly and professional , always happy with the work that was done , so if you need any Auto repair, check out the team at Tuffy walled lake, Art, David, Jordan and Sal will definitely take care of you, I wont go anywhere else , some Auto repair shops dont really care about you or your vehicle , this team does.
— Kai B., Walled lake , MI
— Tuffy Tire & Auto Service Center Walled Lake
I first took my 2013 Ford escape to the dealership Anderson rockriver Ford cause I had a broken seal on my axle they did a inspection on my escape they call me and said the seal on the axle was bad my transmission was shot and to get is fix it would cost me 6,000 dollars smh . My daughter has a friend that took her car to tuffys and they are really reasonable so I took my excape there and find out all I needed was a transmission flush new tub lines and a new seal on my axle for 1,300 Anderson rockriver Ford are crooks I want to give a shout out to tuffys on Riverside you guys are awesome thank you
— Michael S., Rockford, IL
— Tuffy Rockford
A few more visits and now, my preferred shop. In fact, sent my X WIFE but sadly, she was more impressed with THE MECHANICS than me sending her. She loves the SHOP and the fast accurate services. She will return to them, but not ME
— William B., Myrtle Beach , SC
— Tuffy Fort Mill
Ally was amazing, and so were all of the employees there! Best customer service ever! I have told all my friends that live in the area how great these guys are!
— Dave H., Theodore, AL
— Tuffy Sanford
Ali & his guys really came through. I was in town visiting & taking care of some things when I learned that the shaking my car was doing when I would brake, was my brakes wearing down. My mom called them up for me out of concern and right away they took us in and replace my brakes and rotors. Thank you guys for being available and timely with my car. My car drive so much better now. Thank you guys
— Elizabeth L., Palm Bay , FL
— Tuffy Sanford
Once again TUFFY LOVES PARK (Rockford) comes through. We are going up to Wisconsin for a few days and worried about the slight drip of oil on the floor of the garage. Ken quickly diagnosed it as a rear seal and, while not an immediate emergency, quoted us to get it done. Meanwhile he topped off the oil and mounted the hubcaps for free. I always tell them if it's something we need, do it. We got new wiper blades and the car was ready same day. Thanks to Jim, Ken, Sue, and Doug. Also want to mention Josh who is a gentleman to our whole family.
— Marty and Debbie H., Loves Park, IL
— Tuffy Rockford
The dang best Auto Repair Shop Ive in encountered in my 77 years. Ive been using this shop every since its opening. Never been told I needed something I didnt need. Highly Recommend This Tuffys, You Want Go Wrong
— Barry J., Loves Park, IL
— Tuffy Rockford
Just replaced my battery and 3 days later could not start my Jeep. Was at the Jewel in Batavia with my wife and a dead battery.. Called Walmart and they said they could not help me and recommended Tuffy. Called Tuffy, they asked for Make, Model and Year of mfg. Checked their supplier stockld and said they could have it done by the end of the day and also recommended a Towing Company. John ordered the alternator that was needed and was ready to help any way he could. When the vehicle arrived, they check the alternator and it wasn't the same. Reordered and had the replacement within the 1/2 hour, replaced it and sent me on my way. Not one time was any of the managers or mechanics irritated by them having to work late on a Saturday. I would highly recommend them for their professionality and patience for helping me out. The old school way of running a business is still alive and well
— John L., Batavia, IL
— Tuffy Batavia
Tara at the Winter Springs location was so kind and so helpful squeezing me in for service before I had to take a long road trip. I have had terrible experiences at other auto businesses where I have felt pressured and guilted for not doing certain services. Tara was super prompt with updates and never made me feel pressured to do anything extra for my car. She was awesome and deserves a raise! I will definitely be back!
— Alexandra M., Winter Park, FL
— Tuffy Winter Springs
I have been bringing my vehicles to Tuffy for John and Joe for 20 years, always get great service and my questions answered in a respectful way. This last visit was a simple oil change at their brand new facility and it is a great place, everyone seems happier. My 2005 Toyota keeps running well with the care of Joe and his team. Highly recommend Tuffy in Batavia.
— Mary Kay S., St. Charles, IL
— Tuffy Batavia
Tuffys Batavia was recommended by a good friend that has been using them. In today's world who do you trust so, I went with the recommendation? All it took was one visit and have used them ever since. Now, I'm recommending them to all those that need the best service. John and Joe listen to your inputs and go from there. My last visit was for a power steering problem just as I got on Orchard Rd off Rt88. I drove straight to their shop and they fixed it in a couple of hours. I am quite capable of doing my own repairs but now, I just let these folks do it ..... Because I trust them.
— James D., Geneva, IL
— Tuffy Batavia
We have always used Tuffy's for our personal vehicles and have appreciated their service over the years but I hadn't truly appreciated how wonderful Tuffy's is until recently, when we had an issue with one of our work fleet vehicles. Our vehicle was at a local dealership for service for over three weeks until they (the dealership) were able to provide a diagnosis for it. The dealership informed us that there was water in the transmission and we needed an entirely new transmission. I asked how there came to be water in the transmission and was told that they had no idea and regardless it needed a new transmission. Wanting a second opinion and in hopes to determine how water was getting into the transmission, we had it towed to Tuffy's. Not only was Corey able to determine how water was getting into the transmission, he did it in less than a day. To say I was impressed is an understatement. All of the staff, including Keith, Brian and Corey have been more than accommodating and extremely helpful and professional. We will be using Tuffy's to service our fleet of work vehicles from now on.
— Chelsea M., Saint Johns, FL
— Tuffy St. Johns
Needed a battery replacement, it was still under warranty from AAA. The staff did an outstanding job trying to get the new battery from AAA. I had a 10 am appointment and the battery didnt arrive until after 5 pm. I was offered a ride home to wait there, and everyone I interacted with at your shop were very professional and patient with me, including Brian and Justin and the fellow who drove me home and the young man who delivered my car after 6 PM. Job well done! I have told all my neighbors how well you did and many told me they heard only good things about your business.
— Audrey L., St. Johns, FL
— Tuffy St. Johns
I just came back from Tuffys on Racetrack Road and after having a harrowing two weeks with my old Trooper of not starting, I had it towed to Tuffys. They fixed it and I am the happiest person on Earth!! The guys there are super kind in the front office (I know who you are) and I am sure the Mechanics in the work area are top notch and get my A++++++! I LOVE this place and they are MY go to in times of need for my car. Their prices are ones you can be ecstatic with but more than that its the trust you feel when you talk with them. Forget any other place for car work, go to Tuffys for sincerity and fixing you can count on on Racetrack Road in St John.
— Lois M., Saint Augustine , FL
— Tuffy St. Johns
I am very thankful to find such amazing customer service, friendly staff and quality mechanics with the service they perform on my vehicle. I purchased a complete set of tires last year ( 2020) and never really thought about the warranty on the tires including road side hazard assistance. Last month, I needed a tire replaced, they searched for the exact tire but didn't have it in stock,. I spoke with Brian and he texted me the exact brand of tire and size. Because I couldn't drive the vehicle to the Tuffy location, I located the exact tire brand at the Hyundai dealership. The service dept at the dealership called and spoke with Brian at this Tuffy location and paid up to the amount of their cost. I have never seen such care and expertise as well as friendly staff in this industry. I drive over 40 miles ( one way ) just to get my vehicle serviced because I know this Tuffy Team will always have my back and my vehicle safety is their number one concern. Thank you Tuffy and Team /St. Johns , Racetrack Rd location! You Rock!!!
— Mardella M., Jacksonville, FL
— Tuffy St. Johns
I would just like to take this opportunity to commend the employees at Tuffy Auto Repairs on Racetrack Road from Keith to mark to Brian and all of their staff they're courteous they are forthright they're honest and have old school service they have stepped up to the plate twice for me over the past several years when there was any doubt whatsoever they took on the mantle to get it done and get it done right absolutely amazing service I would recommend it to anybody thank you Tuffy
— Eddie P., Jacksonville, FL
— Tuffy St. Johns
I brought my car in to have a tire changed from a broken wheel, to a new wheel and then mounted onto my car. Unfortunately, the wheel was not tightened on properly and started coming loose throughout the day, ruining the studs. My mechanic, who informed me of this, advised me to call Tuffy and advise them of what happened. I did this and they were very apologetic, and I thought that to be the end of the matter. Later the same day, I received a call from the manager of Tuffy, and he again apologized for what happened, and offered to reimburse me for the work I had done to repair the wheel studs. I am thoroughly impressed with this standard of professionalism. I was in no way seeking this but the manager went out of his way to insure I was completely satisfied with their service. I highly recommend Tuffy in Winter Springs.
— George M., Casselberry, FL
— Tuffy Winter Springs
Was very convenient and timely, quote was sent through text so I was able to review it when I wanted and approve it through there as well. Very friendly and willing to explain things to me.
— Madeleine M., Chicago, IL
— Tuffy Chicago
Very attentive. Did an exhaust system on my 18 year old Durango. Kept me posted on progress. The estimate was spot on all is good. A great crew. Even fixed my X wifes car when I picked up mine .. she is very pleased WE ARE RETURN CUSTOMERS.
— William B., Myrtle Beach , SC
— Tuffy Fort Mill
Tuffy Aurora did a great job with my vehicle. It was close to $3000 and I am extremely satisfied withthe quality of work and care taken with my Tucson. Many items needed repaired and/or replaced. Gave me a quote and came in under. Gave me a timeline and finished a day early. Give them a call before going someplace else.
— Brian M., Naperville, IL
— Tuffy Aurora
Came in this week for an oil change, but also was noticing a sound with my brakes. Ron the GM took me back to look and explained my issues with great detail. He and another service tech stayed an extra 2 hours after they closed to make sure my car was complete and I was safe. Excellent customer service! Ron really is a great GM!
— Scot M., Aurora, IL
— Tuffy Aurora
I had a complex problem with my Passat that I would only trust Ron to fix. He is knowledgeable, skilled, and honest. Dealer quality work without the dealer prices!
— Jennifer B., Aurora, IL
— Tuffy Aurora
I was very pleased with my service from Ron at Tuffy's. He took my car in immediately and went over the main issue as well as other items. He repaired my car with coupons that were available and I feel my car is running very well. Thank you Ron.
— Kathy E., Aurora, IL
— Tuffy Aurora
Ron did an excellent job replacing my fan assembly. He searched high and low for the part and got me back on the road in no time at all. Whenever I need him, I know hell do a great job!
— Carly M., Aurora, IL
— Tuffy Aurora
Ron, Awesome service, pricing. Give AWESOME recommendations. Thank you TUFFY.
— sheila g., Aurora, IL
— Tuffy Aurora
The service I received from Tuffy was awesome. Ron explains the problem before he does any job. He and his employees work diligently, professional and with care. I would recommend Tuffy to anyone that is looking for a great mechanic.
— Catherine H., Lisle, IL
— Tuffy Aurora
Ron and the guys were very gracious and worked to get my car safe to drive by closing. They gave me a ride home and came back to pick me up when the day was done. Ron gave me very generous discounts and was very friendly. I will be back in the future. Thank you. Sue
— Sue G., IL, IL
— Tuffy Aurora
Man these guys know what theyre doing so helpful I came in for car repairs and then even pointed what was wrong and charge fair prices shoutout Remi and Danny theyre some of the best people youll find theyre honest and willing to help Were like family
— Adi P., Aurora, IL
— Tuffy Aurora
Ton was amazing and they did a great job on my car. Fair and honest!
— Kevin T., Aurora, IL
— Tuffy Aurora
My husband and i have loved Tuffy, they are very friendly and let you know exactly what is wrong and how much it will cost. In and out with great time. Would recommend them to all my family and friends. Ron is awesome!!!
— Michelle G., Aurora, IL
— Tuffy Aurora
Sent my high school age daughters in for maintenance services hoping they wouldn't be upsold or otherwise taken advantage of. Everything went great, and when I called later to verify one item, I spoke to the general manager, Ron. He explained that he has girls too, and took care to make sure they were treated well. He has my respect, and I have a new place to service our cars.
— T. L., Schaumburg, IL
— Tuffy Aurora
I always use Tuffy for oil and filter changes. They are honest and helpful. I highly recommend this location.
— ., , SC
— Tuffy Fort Mill
— ., , FL
— Tuffy Winter Springs
We're just a couple of old people who thought we had a problem with the brakes on our 2016 Honda CR-V. We went to Tuffy in Batavia this morning to have the pads and rotors inspected, expecting that we were looking at hundreds of dollars in repair bills. Our car was taken out for a road test, and the brake system was then inspected. There were no issues, and Tuffy reassured us our brakes were in good condition. There was no charge. I was very impressed by the honesty of this auto service shop. I recommend them to anybody who is afraid of being "ripped off" over auto services. Tuffy doesn't rip people off. David Fleming Batavia, Illinois
— David F., Batavia, IL
— Tuffy Batavia
John was extremely helpful the entire staff are Excellent and really help their customers also I saw them helping Women who didnt take them to cleaners the treated professionally not taking advantage not like other repair shops Tuffy stands above all the rest!!
— Joseph O., Batavia , IL
— Tuffy Batavia
Lobby clean, coffee ready and instant help. Immaculate work area (something my Dad, a mechanic, highly respected) hard working staff, great explanation following assessment of my vehicle, including photos to see the concern with outstanding attention to detail. My truck drives better than it has for months! Its my pleasure to recommend this outstanding business! Thank you for keeping me and my family safe
— Cynthia D., Fort Myers, FL
— Tuffy South Fort Myers
Steve, Chris & the team are exceptional. I've been bringing my vehicle to them for more than 5 years & won't go any place else even though I've moved an extra 10 miles away. There has never been a problem that they haven't been able to fix. Its always done right the first time & at a fair price. I feel very blessed that I have found such an honest, gifted group of mechanics that I can trust. I can only give them the best rating of 5 stars. Thanks guys, you're very much appreciated!
— Becky L., Fort Myers, FL
— Tuffy South Fort Myers
— Heidi H., Fort Myers, FL
— Tuffy South Fort Myers
Steve and his crew are top notch! We've been using them exclusively for our entire family's vehicles for about 3 years now. We have been well taken care of from oil changes to major issues. They're honest, great at what they do, and they have always made us feel like they're just taking care of family when we walk through those doors. I wouldn't hesitate to recommend them!
— Crystal W., Estero, FL
— Tuffy South Fort Myers
I've been using John's Tuffy since I moved to Clawson. Fair prices, high quality service, and friendly folks!
— Nathan M., Clawson, MI
— Tuffy Troy Auto Repair
I started bring my car to Tuffy last summer when I was caring for my elderly father. They had me fixed up and ready to continue in less than a day. I have been back times since then and have always been pleased with my repairs and how well I was treated.
— Lisa H., Clawson, MI
— Tuffy Troy Auto Repair
Ali and his team really went through everything on my truck and after several people had no idea what was wrong he has it riding as if it was new... thanks Ali
— Tara T., Longwood, FL
— Tuffy Sanford
I waited a few days to write this until I had a chance to take the car out on the road. My 1976 Cadillac Seville has never run better. The issues I was having with it were all corrected and fixed. I think this is a very good place to go for auto repairs. Robert Kravitz
— Robert K., Chicago, IL
— Tuffy Chicago
Jason the shop manager is very knowledgeable and persistent. I had an idling issue with my car that the dealership couldn't figure out after bringing it to them several times (over the course of 2 years), but Jason and the mechanic at Tuffy finally found the issue after committing a couple of hours diagnosing on my car. After figuring out the problem, they fixed it at a reasonable cost. Great experience.
— Mark V., Oviedo, FL
— Tuffy Winter Springs
I have taken my car here twice in the last 2-3 weeks. I made an appt for a balance and rotate for my Kia Telluride and was in and out rather quickly. They were right on time with my appt. I went back to Tuffys for an oil change when the dealership advised me that I might be waiting 2 1/2 hours to get my car (while I was there to have it done), and possibly some longer, after I had scheduled the oil change 3 weeks prior. Tuffys took care of me and got my car started almost as soon as I arrived. I was in and out within the hour. When someone has many appts a day/week, maintaining a schedule is very important to me.
— Vanessa T., Winter Park, FL
— Tuffy Winter Springs
Tara Ortiz was very helpful and displayed super customer service techniques. I was well pleased at the speedy service. We were visiting the area when my maintenance light came on in my car and they were the closest shop to our destination. We will definitely use this facility again if necessary when we visit in the future. Thank you again for superb service!!
— Sandy D., Winter springs , FL
— Tuffy Winter Springs
Tara and Bill were great. Made the appointment a week early, Tara texted me that morning with a reminder. Took the car in for new tires, front end alignment and new brake rotors. Just over two hours later they were done. Can't say enough about their customer service.
— Ken B., Casselberry , FL
— Tuffy Winter Springs
Thank you Tuffy for your professionalism and friendliness. I drove my car to Wisconsin and it road smoothly.
— Paula I., Aurora, IL
— Tuffy Batavia
John & Joe are amazing! Very knowledgeable, fair and trustworthy. Brought my recently acquired modified 55 Chevy in which had multiple issues, especially electrical, and they worked their magic. I have not hesitated to recommend them for work on any vehicle. Mike Lane
— Mike L., Sugar Grove, IL
— Tuffy Batavia
I was very happy with Tuffy, and I will go back again and again. I always had excellent service with them. LeroyWilliams.
— Leroy W., Sanford, FL
— Tuffy Sanford
Amtrak put me in a jam with the Auto train and Tuffys bailed me out in no time at all. Fantastic service! FIVE STARS!
— Thomas G., Sanford, FL
— Tuffy Sanford
I was in Wisconsin going to watch my Detroit Lions play the Green Bay Packers. I had some whining sound coming from my engine. Matt Safranski checked it out for me and told me it sounded fine to him. Its a long trip back home to Michigan from Wisconsin and Matt really put my mind at ease. Thanks so much Matt!!!!!
— Chad F., Warren, MI
— Tuffy Appleton
Ally and the crew did a great job. They got my car back up and running very quickly and got me back on the road.
— Daniel S., Sanford, FL
— Tuffy Sanford
Everyone there was so nice and understanding. They told me exactly what was wrong with my car before fixing it and saved me money. Truly a spectacular team.
— Grace O., Sanford, FL
— Tuffy Sanford
This guys have been servicing my Jeep Wrangler since the warrantee expired. They lifted my 2015 Jeep. They do all scheduled maintenance and necessary repairs. They do a great job and in a timely manner. Hope they keep my Jeep running for many more years to come.
— Ray F., Sanfoord, FL
— Tuffy Sanford
Another fine visit to the Lockport Tuffy! Chris was a great host; job completed punctually.
— Donald H., Lockport, IL
— Tuffy Lockport
Took my BMW and Dodge in for service, this Tuffy's team did an awesome job. They cared about my concerns and made sure to address and explain them away. I would give them 10 stars if I could. I trust them with my cars and I will be coming back for all of my automotive needs.
— Will C., Orlando, FL
— Tuffy Winter Springs
Have cone business with Tuffy for several years, always helpful, truthful and good service. I appreciate Anthony's advice and more
— john k., winter park, FL
— Tuffy Winter Springs
Very honest and outstanding customer engagement. Able to explain why and what needs to be addressed to resolve the issue. Highly recommend to potential customers.
— Joel M., Sanford , FL
— Tuffy Sanford
Sanford takes care of both my vehicles. The trust I have developed with this shop is solid and as a female with car repair, I feel they are honest with telling me what needs to be fixed now versus later. I appreciate the great service!
— Eileen J., Sanford, FL
— Tuffy Sanford
Ali and the team did an excellent job. I dropped my vehicle off without an appointment, and they got me right in. My car was ready to go 3 hours later. I am very pleased with the customer service and quality of the work performed at Tuffy Sanford.
— Ron A., Sanfotd, FL
— Tuffy Sanford
Been coming to John, Joe and the rest of the crew since 2004. They have never steered me wrong and always give 1st class service. Even though I live in sycamore, if I have any issues with my car, I make the trip to see them. My car has 254k miles on it and they keep her running well!
— Bryan F., Sycamore, IL
— Tuffy Batavia
This was my first experience with service from Tuffys. They were very flexible with scheduling and allowed me to drop off th same day I inquired about getting an oil change on my vehicle. They did a thorough inspection during my appointment and informed me of additional safety concerns with my brakes and suspension. They were able to also take care of those issues in the same appointment. It was a great experience.
— Joe P., Geneva, IL
— Tuffy Batavia
They were super fast and affordable, will be returning for all of my future car issues.
— Loren A., Casselberry , FL
— Tuffy Winter Springs
These guys never fail to amaze me. While suffering from COVID, one of my business trailer's tires needed to be replaced. Gary handled everything over the phone and was ready when I arrived. I never got out of my car and 15 minutes later I was on my way with a new tire. They are the greatest!
— David H., Naples, FL
— Tuffy Naples
This was my first experience with Tuffy, and more specifically, John, and I was overwhelmed by the service. They knew who I was when I called, I rarely had to re-explain what I needed, they were efficient, kind and explained the work that needed to be done in detail. I definitely trust them with this and future cars. Plus the space was clean and inviting, which I cant say for most places Ive been.
— Andrea S., Saint Charles, IL
— Tuffy Batavia
Best car service shop in the area! John is trustworthy and knowledgeable and can always fit me in! i would give 10 stars.
— Travy L., Batavia, IL
— Tuffy Batavia
John and Joe are amazing, very knowledgeable and more than fair. They really helped me out with a recently purchased 55 as is Chevy with lots of electrical challenges. They definitely went the extra mile.
— Mike L., Sugar Grove, IL
— Tuffy Batavia
Professional, friendly, great service and great value. Once again another good experience. Not a better value in the tri-cities in our opinion.
— Morgan C., Batavia , IL
— Tuffy Batavia
Actually the only place I would take my car for any repairs I need. Thank you so much, Mr. John and Tuffy crew members. HIGHLY RECOMMENDED
— MARIFE S., Aurora, IL
— Tuffy Batavia
Followed Gene here from Firestone. Moved 4 vehicles from Firestone to Tuffy. Customer service is everything and they have the secret sauce for it!
— Jason A., Winter springs, FL
— Tuffy Winter Springs
Im from out of town but had a car issue on quick trip to Sturgis to visit family. Tuffy got me in on very short notice and diagnosed the problem within just a couple hours. Im so grateful for the courteous, knowledgeable staff who gave me straight-up answers and peace of mind.
— Maribeth V., Greenfield, IN
— Tuffy Sturgis
Everyone was very helpful and friendly when I took my vehicle into Tuffy for service. They explained in detail what was going on with my vehicle and were wonderful at answering any questions that I had for them. Also, if you need to wait for your vehicle while it is being serviced, the people who work there are very friendly and fun to be around. I will definitely be going back!
— Erin W., Burr Oak, MI
— Tuffy Sturgis
Very happy with the outcome, I will definitely go back to tuffy winter springs!
— Isabel P., Oviedo , FL
— Tuffy Winter Springs
Another wonderful experience with Tuffy Winter Springs!! I always feel very welcomed when I come in. I am always personally greeted by Tara who listens & shows genuine kindness & concern- (If there is anyone else at the desk w/her they also greet me & let me know they will be with me as soon as possible!) The entire staff that I have met treat me & every customer with respect letting us know we are genuinely valued! They take the time to explain everything they have found and make pertinent recommendations. Russ is a very conscientious Auto Mechanic. He worked on my car this time and did a very thorough check up addressing my concerns as I have to take a long drive in a few days. Jason then took the time to explain everything that had been checked & verified that My SUV was safe to drive the 750 miles I need to travel!
— Diane H., Orlando , FL
— Tuffy Winter Springs
Excellent service, Jeff was great, fixed my car when 3 other places couldn't!!!
— Terri P., Saginaw , MI
— Tuffy Saginaw (Bay Road)
Great guys to work with! Pleasant, kind, and they really do care about you! Explains everything to you that has been done to you car, or what is needed to be done to the car! Love them!
— Beth A., Winter springs , FL
— Tuffy Winter Springs
Very Well informed staff . Nery and Gary are the best always . Their Techs are very professional and up to performing any task . I been going to Nery for over 10 years . Regards / Chris
— Chris P., Naples , FL
— Tuffy Naples
This is the best mechanic place Ive ever been to. I will always bring my car here for any and all maintenance or repairs. Very trustworthy and affordable. Its hard to feel assured the job will be done right and youre not being ripped off when you leave your car at a shop, this tuffys location has removed that unease feeling for me.
— ., , FL
— Tuffy Naples
John had my tire fixed asap. Will be back for tires on my Explorer soon. --Thanks--Rusty
— ., , FL
— Tuffy Winter Springs
They are always very courteous and kind, hence why even when I moved I still coming back here. Customer service is A+ and they get the job done in a timely fashion! Highly recommended!
— Antoine P., Winter springs, FL
— Tuffy Winter Springs
My AC died for the 2nd time and Tuffy found a better product rather just putting in the same old brand that keeps giving out. Thanks for caring Ali
— Jake T., Sanford , FL
— Tuffy Sanford
I had an issue with my vehicle and I had it towed to Tuffy. Before I could even get to the shop to talk to them, they called me and it was already fixed. Great Customer service.
— Janice H., Altamonte Springs, FL
— Tuffy Sanford
I had my oil light keep coming on saying "Check Oil" and after going to a few shops that were trying to charge THOUSANDS of dollars, I finally stopped in Tuffys in Sanford and there tech diagnosed it as a simple "FORGOT TO RESET MY COUNTER AFTER MY PREVIOUS OIL CHANGE " !!! WOW !!!! How HONEST can you get ???? I almost spent over a $1000 on a oil pump based on other shops opinions !!! Tuffys didn't even charge me a dime !!! THANKS TUFFY OF SANFORD !!!
— Claire K., Casselberry, FL
— Tuffy Sanford
I worked with Mike Jenkins the store manager today and what a surprise, he was a nice guy and he knows his business. I had a 10:00 appointment and he was a little behind so I agreed to return later that day a 3:00 to have my oil changed. I have done business at this store for many years but he was by far the best experience I have ever had at Tuffy. Also when time to leave he said the cost was on him. Again another surprise. If their is a service that I need done and Tuffy does it Mike will get my business.
— Greg Z., Grove City, OH
— Tuffy Grove City
This place provides just good, simple, honest auto repair. Been there many, many times and I will continue to use them for my auto repairs.
— Mike C., Sanford, FL
— Tuffy Sanford
They got my vehicle in quickly and provided me with a reasonable quote. They also discovered another issue that I had not been aware of. Ali communicated very carefully and did not try to sell me extras. Great work.
— Ron A., Sanford, FL
— Tuffy Sanford
Wouldnt go anywhere else. Professional environment, and efficient service.
— Alex V., Sanford , FL
— Tuffy Sanford
Thanks Ali , Nicolas, ceaser , and sooo many more people! I waited to post my review until I used there service on more then one thing in the car after using them for almost a year on three cars, I have not looked anywhere else ! Honest money is the best money and its worth every penny I paid them ! Thanks team . Oh and getting a appointment it will happen anytime you call !!!
— Jenny S., Sanford, FL
— Tuffy Sanford
The staff are so friendly and do the service really quick! I appreciate that!
— Isela R., Sanford, FL
— Tuffy Sanford
Friendly staff and quick service. Ive been to Tuffys twice now, once for a new set of tires. Which by the way, they gave me a ride home and returned to pick me up when the vehicle was done. And the other time, for an oil change and a complete inspection of my vehicle. My wait time wasnt very long so no complaints there and when presented the invoice the prices were fair. I will return as needed. Thank you guys ;-)
— Linda C., Lake Mary, FL
— Tuffy Sanford
Work with me to get my brakes done on a Wednesday morning, in at 9:00 out by 11:30 so I could get to work that afternoon and not lose a whole day of pay. Thumbs up to Ron.
— Brandt B., Oswego, IL
— Tuffy Aurora
Outstanding service and communication. My parents and my mother in law (in their 70s) also go to Tuffys. The employees do such a great job and treat everyone with kindness, respect, and make sure they understand the work that is being done.
— Skip B., Winter Springs, FL
— Tuffy Winter Springs
I came very late on Friday evening (5:30pm) and was greeted with kindness and my oil got changed despite the fact that they were closing in 30 minutes (I thought they were open until 7pm). They had 3 people working on my car so they could get it done on time! Everyone was very friendly and polite and I left very happy!!!
— karolina P., Winter Springs, FL
— Tuffy Winter Springs
I think it is the first time in my life that I have ever given a shop 5 stars !! Tara was so kind and helpful as was everyone that I spoke with and my A/C problem was dealt with....Great to have cool air again.... Thank you so much.
— Roger G., Casselberry, FL
— Tuffy Winter Springs
Great print service, Did not try to sell me nothing I didnt need like some other shops. That was big for me. Fair price
— Aj B., Sanford , FL
— Tuffy Sanford
I was visiting the area,& glad I made the right call for service. Great teamwork from all regarding diagnostics & service advise. My car was DOA, towed to location, but they calmly & professionally explained all the damage & stated they could fix it . Since I was already in the market shopping for a new vehicle I chose not to fix the car. Very polite, knowledgeable crew working there. Thank you .
— Gena S., Valrico, FL
— Tuffy Sanford
I have been to this shop several times now and every time has been excellent. The staff is friendly and provide excellent service at a very reasonable price. Would highly recommend this garage.
— Trey A., Tavares, FL
— Tuffy Sanford
Our engine light came on and the car started running rough. We arrived at our appointment at 9 am. Mike explained the steps they would take to diagnose the problem. Everette worked on our car, came in and explained what was wrong and showed us the engine when he was done. Mike & Everette are the best! We were on our way home within an hour. We are happy that our problem is solved. You cant ask for more knowledgeable mechanics or nicer people. Sandy
— Sandy M., Gahanna, OH
— Tuffy Gahanna
I can't say enough about our recent visit. Kim went out of his way to work with our insurance adjuster and find parts during a national backorder, it had to be a nightmare! Thank you!!!!
— Linda C., Fargo, ND
— Tuffy Fargo
I drive an older cargo van which started a leak which I knew was power steering. I appreciated that they were able to inspect it within the hour I had left it with them. While with them I also wanted the exhaust checked out. Their were a couple repairs they were able to complete rather than try to sell new exhaust system to me. That impressed me the most. Fix what needs fixed rather than pushing for expensive full replacement orders. The cost was much less than I expected and have experienced in the past. Nice way to run a business and definitely will return the next time I need work done.
— Scott S., Gahanna, OH
— Tuffy Gahanna
Very quick and efficient service! I had a nail in my tire and they were able to see me immediately to get it patched! No issues have come up since!
— Jeremy F., Sanford, FL
— Tuffy Sanford
Last minute oil change went in had lunch at LaSpada next door finished 10 minutes later car done. Guys were great friendly, never had a bad experience even under previous owner. Highly recommend.
— Anne C., Debary , FL
— Tuffy Sanford
Blakes the real MVP. Heard me out when I said upfront diagnosis was pointless since the crack was visible, quoted a very reasonable price given parts and labor (probably could have sourced the condenser elsewhere cheaper, but cant price peace of mind with genuine GM), and was verbosely transparent with billing. Will absolutely be coming back, most likely soon because a different vehicles sway bar linkages are toast lol
— Tahi D., Fargo, ND
— Tuffy Fargo
Very quick service, in and out. Beyond helpful AND I got free car fresheners (:
— Kiersten D., Sanford , FL
— Tuffy Sanford
Quickly scheduled for an oil change. Was done quickly Service rep was polite.
— Anthony F., Sanford, FL
— Tuffy Sanford
We have had such a nice experience with Randy and his team. They have been so kind to pick us up and drop us off at our home and offer quality service for our cars. The prices of repairs seem reasonable and fair. And our problems have been fixed! Thanks, Randy!
— Pam C., Casselberry, FL
— Tuffy Winter Springs
I was have trouble with my xar and didn't know what to do. It wouldn't start. This nice gentleman help me get to the shop and fixed my car right away because i was going out of town thank god for mr. Anthony he was a lifesaver.
— Doria R., Winter springs, FL
— Tuffy Winter Springs
Thanks so much this was first car and I didnt know what but thanks to tuffys I have a reliable source to depend for life thanks so much highly recommend
— DuhVon R., Philadelphia , FL
— Tuffy Winter Springs
Amazing customer service great experience and have the best tires GO CHECK THE PLACE OUT !!!!!!!!!!!!
— Natia D., Philadelphia , PA
— Tuffy Winter Springs
I can not believe JUST how well this service was! Let me tell you, car servicing folks can be shady, give misinformation, and be flat out rude! Not here! Long story short, I didnt know what to expect because I dont know a thing about cars, but these guys were nice, honest, precise, and more helpful than I could have even imagined! Ill definitely be back for all of my servicing needs! Thanks Tuffy Tire & Auto Service!
— Jeremy G., Winter Springs , VA
— Tuffy Winter Springs
Amazing service! This is literally the ONLY place I come to get work done for my car. In and out as fast as possible. Very friendly and understanding. I would recommend this place to anyone!
— Katora R., Winter Springs , FL
— Tuffy Winter Springs
Anthony did such an amazing job taking care of my car troubles and showed amazing customer service skills. Would recommend friends to the place, especially with Anthony.
— Anthony L., Winter springs , FL
— Tuffy Winter Springs
I was on my way to the master's academy to pick my child up from school, car started to act up, thank God I was close to Tuffy on Red Bug , I went in there and met Mr .Anthony who assisted me and before I knew it my car was ready to go. The service was prompt, the employees professional and Mr. Anthony offered me coupons for my next service, I will absolutely tell my family and friends to go there. Thanks
— Frantzie J., Orlando, FL
— Tuffy Winter Springs
Service was quick and easy! Anthony gave very knowledgeable advice when it came to what I needed to be done. Him and his team were perfect! Thank you (:
— Delia B., Winter springs, FL
— Tuffy Winter Springs
Had a great experience at Tuffy. Gene and Bill were incredibly helpful. They went above and beyond to make sure my vehicle was well taken care of. Bravo!
— ., , FL
— Tuffy Winter Springs
This a professional, efficient, caring and honest place to take your car. I was treated very fairly and the repairs to my Nissan were done accurately and quickly. I am so fortunate to have this auto shop right in my neighbourhood. Would not use any one else.
— Joanne P., Winter Springs, FL
— Tuffy Winter Springs
Tara and Bill were very helpful and kept me informed of work being done. So good to have a/c again. Very satisfied with Tuffy.
— Elizabeth C., Casselberry , FL
— Tuffy Winter Springs
No regrets about this place. Jason helped me out and he was very helpful and informative. I will definitely be going back there.
— Raiana D., Aurora, IL
— Tuffy Aurora
This Tuffy location has great service. I will continue to come here to get service for my vehicles. Made me feel at home.
— Isaac C., Naperville, IL
— Tuffy Aurora
I have going to this shop for many years. They are best! So professional! They treat everyone the same! I cannot ever recall a better business than they have! I recommend this Tuffy shop to all !!
— Carolyn B., Aurora, IL
— Tuffy Aurora
The best service. Jason and his staff take good care of you and your vehicle. You get real solid information and all the details to understand your repairs. It can be hard to trust the auto repair industry, but with Jason you get the trust and value you need.
— Laura C., Aurora, IL
— Tuffy Aurora
Jason and his staff are thorough and honest. I trust that I am not being over sold on repairs that I dont need. I will keep using Tuffy for future auto services.
— Kimberly A., Aurora, IL
— Tuffy Aurora
Jason and his team are awesome. I've been taking my cars to them for 15 years. They are knowledgeable, friendly, reliable, and customer focused. I work on my own cars and know that these guys know there stuff. You can be confident that you are getting great service at a great price.
— Rob D., Aurora, IL
— Tuffy Aurora
There are several considerations that will keep me coming back to Tuffy Aurora. First, the service; it's transparently explained, honest as to what's really needed, and considerate of my specific needs/desires regarding my cars' care. Second, the work is done right. I have never had to come back for the same repair to be redone. Third, the pricing is fair and the management is conscientious to help obtain the best price - every time. I've found my local mechanic in Tuffy Aurora and intend to stay! Thank you.
— Kevin G., Aurora, IL
— Tuffy Aurora
Jason and crew always treat me right! This is a great local shop with excellent customer service and honest feedback. I send all my work their way and always refer friends and family who come back satisfied.
— Jon S., Aurora, IL
— Tuffy Aurora
Jason is very friendly and makes you feel.goos about bringing your car to his shop, he is up front and honest about everything and has very fair pricing. I would not take my car any where else. Best place in Aurora,Napervielle area to take your car to get it fixed.
— Michelle G., Aurora, IL
— Tuffy Aurora
Im so happy I decided to call & schedule a service here. Very friendly place & are genuine gentlemen. It was an excellent experience.
— Ashley F., Naperville , IL
— Tuffy Aurora
I am very happy with my first experience with Tiffy on North Aurora Rd. Jason was the guy i talked to and he was for transparent with me, honest and do friendly. He let me know exactly what was wrong and the pricing is great, and they fixed my truck and good tims as well. They for sure have our business we will be back. Thank you so much.
— Michelle G., Aurora, IL
— Tuffy Aurora
From contacting them over the phone to our interaction before fixing my car and to pay for the service, I am truly pleased to say that my experience at this location has been nothing more than exceptional. If I could put more than 5 stars I would! the staff was all friendly and the service was done quickly. I needed a lot of maintenance on my car and I was not hassled or pressured to do anything. Though I live farther away from this location, I will continue to recommend and go to this location for service.
— Michael T., Chicago, IL
— Tuffy Aurora
It's always great working with Jason and his crew. Great work and a great price. Always honest!!!
— Jim B., Aurora , IL
— Tuffy Aurora
I would agree with all the positive statements other clients have left about the stellar service, attention to details and fair pricing. With all the negative vibes we are dealing with today I really try to focus on a persons character. Jason is rare as he has impeccable character as he has demonstrated to time and time again. Anyone who hAs their car serviced at Jasons shop should consider themselves lucky. They are getting HONEST superior service at a fair price which is unheard of in the auto repair world. He has worked on 7 of my cars over the years and plan on many more Thanks Jason you are one of a kind!
— David B., Naperville , IL
— Tuffy Aurora
They are kind and honest people that truly want to take care of their customers. I have a Tuffys down the street from me, but I choose to drive 10 miles for the people at this specific location.
— Nick K., Aurora, IL
— Tuffy Aurora
My family have been customers of Tuffy Aurora for several years now. It is rare that you find someone as knowledgeable and honest as Jason. So when you do you feel confidant that the job is done right. Just purchased a 2017 Chrysler 300 and look forward to having all work performed here. Keep up the great work, smart money has Aurora Tuffy do the job.
— Jerry B., Aurora, IL
— Tuffy Aurora
Class act Jason is an amazing person straight forward with issues on you vehicle always trying to give the best deal possible will tell anyone who's looking for a good auto shop for work this is the place to go trust is a must and you will get it there Thank you Jason and may God continue to work wonders in you
— Andrew b., Aurora, IL
— Tuffy Aurora
Jason and his staff are fantastic. 100% honesty with you. Jason will explain all your options, and help prioritize what needs to be done now and what can wait. He and his guys are all super friendly. We've been taking are cars to Jason's Tuffy since they opened in 2007, and have never regretted it! Definitely trust your cars to them!
— Kris T., Aurora, IL
— Tuffy Aurora
Very knowledgeable staff and super helpful. Looking for for their customers.
— Kahani S., Aurora, IL
— Tuffy Aurora
Excellent and exemplary service from Tuffy Aurora. First stop for all of my car needs. You can't get any better than Jason!
— Marcus J., Aurora, IL
— Tuffy Aurora
great people. good attitudes, and energy around the shop. efficient, and quality service. affordable prices, highly recommend.
— Charles W., Aurora, IL
— Tuffy Aurora
Made appointment with my schedule in mind. Dropped car off and it was ready within the time promised. This is how they serve everyone.
— Carlotta H., Naperville , IL
— Tuffy Aurora
Jason is AWESOME in every area of HIS business. Professionalism, Price is AFFORDABLE and HONESTY. Thank You, You the BEST.
— Sheila G., AURORA, IL
— Tuffy Aurora
Jason is great to work with. He is always honest and up front with information. I have trusted them for over five years with my 3 cars.
— John P., Naperville , IL
— Tuffy Aurora
AWESOME service because of Jason and his Team. Always friendly, professional, knowledgeable, and HONEST service! Ive been going there since they opened - I think about 15 years and wont go anywhere else! Ive recommended them to many of my friends, because they are the BEST! Thanks Jason and Team!!!
— Yvonne P., Aurora , IL
— Tuffy Aurora
Always great service, honest. They show you what they are doing, explain it well, and try to get it done within their ETA.
— Don W., Chicago, IL
— Tuffy Aurora
Jason and the team at stuffy always do an amazing job. So great to have an auto repair shop I can trust nearby. Highly recommended.
— Brian P., Aurora, IL
— Tuffy Aurora
Great service, fair price and very responsive. Will definitely use again in the future.
— Tim G., Montgomery, IL
— Tuffy Aurora
From this Kindergarten Bilingual teacher, I give Jason and his team at Tuffy Aurora an A+++. My Honda Accord was making noises like I was driving a truck in the front of my car and my brakes were needing work. Jose worked on it and my car drives so smoothly and quietly with NO noise!!! They replaced my brake pads, rotors, and front bearings. They gave me a very good price with quality parts, because I compared it to other shops. Jason took the time to show me my bad parts and how they should work. He educated me by showing me and allowing me to try to work the parts, and as a teacher that meant a lot to me demonstrating how things work together so I could understand what was wrong. They run an honest shop with good mechanics, and I'll never go anywhere else. Please don't retire too soon =))) Thank you for helping me to feel safe in driving my car around and taking trips out of state. God Bless You.
— Lynne J., Aurora, IL
— Tuffy Aurora
It is always a pleasure to talk to the guys! I was in for a simple oil change and was taken care of extremely well. Got best price as well as amazing conversation with Jason! Thanks for everything you guys do!
— KonRad W., Aurora, IL
— Tuffy Aurora
I have been going to Tuffy since they opened, and they are amazing! Professional, honest, knowledgeable. They have helped me out again and again, and I trust them completely. If I could give them 6 stars, I would. They are the best!
— Mary B., Aurora, IL
— Tuffy Aurora
Working with Jason and the tuffy staff was a pleasure and made life easy. They do not try to over sell you but tell you what you only need.
— Daniel H., Beecher, IL
— Tuffy Aurora
I find this Tuffy easy to deal with. The staff is very knowledgeable, efficient and friendly and the prices are fair and reasonable. I feel confident that they are servicing my car well.
— Norma P., Aurora, IL
— Tuffy Aurora
My first time taking my daughter in-laws car. It is a very friendly business. I am definitely recommending this place to my kids for car repairs and maintenance.
— Grace T., Naperville , IL
— Tuffy Aurora
Its good to find someone you trust. Jason has always been professional, honest and gives you a reasonable price on all repairs. I even referred a friend here and she was also happy with the service she received. Highly recommend this place!
— Maria A., Aurora, IL
— Tuffy Aurora
Great communication, reasonable prices, very happy with service. 2006 Tundra
— Dean P., Aurora , IL
— Tuffy Aurora
My brakes failed on my way to my daughters house. I carefully drove to the nearest repair shop which was Tuffys. Jason explained what needed to be done and I felt like the repairs were in good hands. My husband passed away last year and I am always afraid that I will be pressured to do unnecessary repairs but I would be happy to drive from Geneva to have Jason look at my car if something goes wrong again! Thank you so much!
— Leigh C., Geneva, IL
— Tuffy Aurora
This is the best place to take your cars! The people are so friendly, prompt, and honest. The prices are reasonable. You can tell the shop extremely well-managed. I also feel extremely comfortable coming here during a pandemic. Everyone goes above and beyond to take safety measures and be super clean as well. We love this place!
— Amy H., Aurora, IL
— Tuffy Aurora
I came in yesterday for an oil change. They did a great job! They also told me that I needed to get an engine filter and cabin filter changed. I decided to just get my engine filter changed. They were very nice and patient. Thank you!
— Elaine L., Aurora , IL
— Tuffy Aurora
Jason and everyone is super friendly and very efficient, I have taken my cars to Tuffy for over 3 years. I have never been overcharged or sold service or parts that were not needed.
— Glen H., Napy, IL
— Tuffy Aurora
I know I am in good hands when I come to Tuffy! I would not honestly go to any other. These guys are always honest and do a great job! They have helped me understand my car and helped me buy tires a couple of times. The only time Ive taken my car to the actual dealership is if there is a recall otherwise Tuffy can do it all! Thanks guys - keep up the good work!!
— Jamie K., Aurora, IL
— Tuffy Aurora
Tuffy Aurora is my place for all my service needs, Honest . Look no further
— Gaurav G., Aurora , IL
— Tuffy Aurora
Very good experience at this place. Jason at Tuffy was excellent. I felt a genuine and honest interaction and not like I was being sold something. I would highly recommend this Auto service to anyone. Very friendly and personable service. Keep it up!
— Sunil J., NAPERVILLE, IL
— Tuffy Aurora
Its good to find someone you trust. Jason has always been professional, honest and gives you a reasonable price on all repairs. I even referred a friend here and she was also happy with the service she received. Highly recommend this place!
— Maria A., Aurora, IL
— Tuffy Aurora
Excellent service. Price is always right and the charges are explained very well. Ill never have my care serviced by anybody but Tuffy.
— Mark D., Aurora , IL
— Tuffy Aurora
Friendly and professional service, they have fixed my MDX, BMW and 2 Hondas for the last 5+ years Jason, Cris and the staff are very nice people
— Joaquin B., Aurora, IL
— Tuffy Aurora
Great service, fair prices and the only place that I trust with my vehicle. You can count on honesty here about repairs and they will always give you options if there are any.
— Lori D., Aurora , IL
— Tuffy Aurora
Such polite and caring service, they explained everything fully and worked quickly and efficiently to deliver great service
— Emily P., Aurora, IL
— Tuffy Aurora
Great service and good staff to work with explaining work in detail and discounts
— Elizabeth M., Aurora, IL
— Tuffy Aurora
Great service!! Almost nice experience!! Extremely friendly, always smiling!
— Marisela L., Aurora, IL
— Tuffy Aurora
I went to Tuffy of Aurora for the first time yesterday. I need to gave my brakes replaced and Jason inspected my vehicle and gave me an estimate of what would be done and cost. I liked the upfront and explanation and he did try to over sell me on unneeded items. The work was performed in a reasonable time and I a very happy with the whole experience. Highly recommend.
— Doug G., Aurora, IL
— Tuffy Aurora
Outstanding service from the front end out the door. Ill be back and Ill let everybody know this is the place to go!
— Phil Y., Naperville , IL
— Tuffy Aurora
Customer service is always second to none. Jason is the reason why Tuffy will be the only place I take my car for repairs.
— Brent D., Aurora, IL
— Tuffy Aurora
Fantastic service with confidence that it will be done right. They explain exactly what work needs to be done without any add ons. Have the customers interest as their first priority Will definitely recommend them
— Mark P., Aurora , IL
— Tuffy Aurora
Honest and affordable. The owner was up front with me about my car, and it meant a lot. I will definitely be back.
— Kevin K., Aurora, IL
— Tuffy Aurora
Highly recommend them.Chris and Jason was great!! Friendly atmosphere and they are honest , check them out if you need any repairs or just any basic maintenance.
— johnny s., Warrenville, IL
— Tuffy Aurora
Great experience, even during this crazy COVID pandemic. They sanitized everything and wore masks. I was in and out in 45 minutes for an oil change and tire rotation. I will continue to give my business to them as I have in the past.
— Linda E., Naperville, IL
— Tuffy Aurora
Jason and team did a great job fixing up my Xterra. They are honest, hard-working, and always fair. I've been bringing my vehicle here for the past couple year and I will continue to!
— Luke W., Naperville, IL
— Tuffy Aurora
Very great place to go to get service done. Always look out for their clients and apply the best deals. Always super friendly and give best recommendations. Jason is awesome. Glad to be a proud client for almost 2 years.
— Channel M., Naperville , IL
— Tuffy Aurora
I always have a great experience with my car at Tuffys, North Aurora and Eola location. I get good information about repairs and good prices. I trust Jason and will continue to go back to his location.
— Laura C., Aurora, IL
— Tuffy Aurora
I have gone to this Tuffy location for many years. The owner, Jason, is very personable and takes time to answer any and all questions I have. He and his mechanics give me honest information I need to make educated decisions. They are also always willing to accommodate me for last minute urgent needs.
— Julie E., Naperville, IL
— Tuffy Aurora
Our little Kia had a bit more than a fender bender back in October, and we thought that might be it for the Spectra. Our friends at Tuffy Tire & Auto Service convinced us to let them mess around with it for a few days. Extremely happy with the result, the cost, and not having to go car shopping, just yet. Jason and the guys at Tuffy are fantastic!
— Kris T., Aurora, IL
— Tuffy Aurora
If you want to be treated like family go see Jason at Tuffy in AURORA. No better place!!!
— Mike B., Aurora , IL
— Tuffy Aurora
Jason and his crew are a great staff that will keep you smiling and be satisfied of the excellent service they do on each customer.
— Alejandro J., Byron, IL
— Tuffy Aurora
I am new in the area and I first came to meet Jason when I needed a new car alignment. He was so much cheaper than the other guys. He's a very personable and helpful. I was looking for a used car and he would always answer my questions about what was wrong with it I'm so glad that I decided to go here he is honest and reliable and his service is top-notch!
— Michelle p., Naperville, IL
— Tuffy Aurora
My girlfriend needed some work done on her car. Jason is very knowledgeable and really explained things to her the way she could understand it. He went above and beyond to find parts for her front seat and even gave her a diagram to show what was wrong. He didn't feel comfortable doing the repair because that wasn't his specialty his specialty is engines brakes ect not interior. Most places would do it half-assed just to make the money. It's finally nice to find an honest mechanic. We will always bring our cars back here.
— Anthony P., Naperville, IL
— Tuffy Aurora
My car went in with a simple problem but an even more crucial problem was uncovered! Tuffy went above and beyond to keep me informed and to provide amazing service. I cannot thank them enough for everything. They even got my car back to me the next day! Finding this Tuffy was like a breath of fresh air. They're so thorough and reliable!
— Heather R., Aurora, IL
— Tuffy Aurora
Jason and crew provide Excellent service, great price and very friendly. One stop to go for all your problems
— Suresh M., Aurora, IL
— Tuffy Aurora
My first time at Tuffy and it wont be my last. Tuffy Aurora is my new go to place for any type of car repairs. It is refreshing to have someone greet you with a friendly smile and caring attitude. I knew that they were honest and sincere about their service. They did not disappoint!
— Art S., Naperville, IL
— Tuffy Aurora
Hands down, THE BEST place to go for auto repairs. Been going to Jason @ Tuffy since 2006, who is truly the most honest dude when it comes to cars and whats needed I ever met in my life. Duncan
— Duncan W., Aurora, IL
— Tuffy Aurora
These guys are the best. Always a great value. Service is excellent and they never try to upsell you on anything.
— Mark D., Aurora , IL
— Tuffy Aurora
Jason and his team are top notch! Ive used them for years before moving out of the area 4 years ago. Recently Ive moved back and they are even better! Good prices, great service, and great customer service!
— John M., Naperville , IL
— Tuffy Aurora
Great value, great service, and honest shop to boot. Diamond in the ruff, appreciate it and keep up the good work!
— Justin K., Naperville, IL
— Tuffy Aurora
Nice people , they answer my questions, help me with what I needed ,I ask for an specific oil and they got it for me and Tara have beautiful eyes, pretty good experience
— Rafael R., Casselberry , FL
— Tuffy Winter Springs
i always take my cars here. great mechanic and advisors. Orlando car club approved
— Yassel g., Winter Springs, FL
— Tuffy Winter Springs
— ., , FL
— Tuffy Winter Springs
Been coming here for around 10 years+. Very friendly, professional, trustworthy, cost effective. I'm a single female and it's difficult to find service/ mechanical places you can trust. I now have to drive across town to go there, but it's worth it!
— Leslie K., Kalamazoo, MI
— Tuffy Portage
I came in for brake service and they did everything I needed done and more! They didnt try to upsell or cross sell. I actually ended up needing something cheaper than I originally thought! The desk staff was amazing and informative and super nice! I got a nice little loaner and my car was done the next day! Awesome service.
— Jessica D., Kalamazoo, MI
— Tuffy Portage
I used to go to Tuffy, but when I moved it was hard to find someone as thorough as trustworthy as them. We recently moved back to the area and I am glad I get to have them service my vehicles again! They always make sure I get my maintenance done and keep my vehicles lasting a long time. Sometimes its something as simple as an air filter that other places miss that I appreciate. Thanks Tuffy!
— Matthew S., Portage , MI
— Tuffy Portage
Jason and his staff are awesome. I take both of our cars to Tuffy's. I feel very comfortable with their auto services.
— Elbert R., Aurora, IL
— Tuffy Aurora
Its a 20 minute drive but well worth it cause everything that is repaired works for more x 2 the warranty. Other places whatever was replaced breaks just a day or two beyond warranty. So thats I keep coming back.
— Carlotta H., Woodridge, IL
— Tuffy Aurora
Very professional,clean and enjoyable to work with. I will come back.
— john k., Naperville , IL
— Tuffy Aurora
Very friendly, professional and accommodating. Offered to stay past closing for us to get car if we really needed that evening.
— David W., Aurora , IL
— Tuffy Aurora
I have been visiting them for more than one year Highly recommended as they have experience, excellent service, always good advice, friendly customer service ( Jaseon ) and fair prices
— Mohammad G., Aurora , IL
— Tuffy Aurora
Amazing!! Clean shop! Employees were super friendly & honest about what is wrong w/car. No up selling. Just the honest truth which is rare in todays world. Will be back for all my oil changes & any repairs I may need. Support this business they know how to treat customers!!!
— catherine b., aurora, IL
— Tuffy Aurora
Jason, has great customer service. He explains everything simply to everyone. He and his team do great work, for affordable prices. They are trustworthy. Thats hard to find in this kind of business. Thats one of the main reasons I keep coming back, and telling my family & friends!
— John M., Naperville , IL
— Tuffy Aurora
Absolute top notch service! I have been coming to Jason and crew for years and am never disappointed. Quality work and fair prices every time. I always get taken care of and send my friends and family here too. Thank you for keeping me on the road for so long!
— Jon S., Aurora, IL
— Tuffy Aurora
This Tuffy location was recommended to me years ago for a front end alignment. They did a great job and Ive been coming here since. Jason is very personable and his guys are on the ball. During the oil change process the mechanic checks your car to make sure everything is ok. I feel safe knowing that my car is in their hands.
— Carole S., Wheaton, IL
— Tuffy Aurora
You will never find another more honest businessman. I will never take my car anywhere before talking with Jason at Tuffy in Aurora
— David J., Aurora, IL
— Tuffy Aurora
Amazing as always. Its never fun to have to take your car in for service but here at Tuffy you can ALWAYS rest assured that you will be taken care of. These guys are for real , the techs are as great as Jason is.
— David S., Aurora, IL
— Tuffy Aurora
Ive been bringing our cars to this shop for about 10 years. I trust this team and at times they saw all that was needed was an adjustment to a part and didnt need a new one. It feels like Jason and team are as concerned about my wallet as my cars. I brag about what great guys take care of our cars.
— Ric R., Aurora, IL
— Tuffy Aurora
Tuffy does a great job of testing things and giving me the information I need to know to take care of my car. I recently got new brakes there and I feel good about the work they do. They don't push me to do anything they don't think I need and they are fair and efficient.
— Norma P., Aurora, IL
— Tuffy Aurora
This owner-operated business provides quality friendly service at excellent prices. Estimates are always explained in detail and fair. Owner Jason and his team could not be more pleasant and have done a fantastic job during the coronavirus pandemic in keeping everyone safe. I wouldn't take my car anywhere else!
— Lynn ., , IL
— Tuffy Aurora
The service at Tuffy was absolutely fantastic ! They were fast and helpful and great at communication. These people are so friendly and stayed in touch about any updates! I do not know much about cars, but they explained everything in such simple terms for me to understand! Great price and people!! Thank you
— makayla w., Aurora, IL
— Tuffy Aurora
This was my first time at Tuffy on North Aurora Rd., in Aurora and I will definitely go back. Jason was fabulous with communication of what the issue was, cost involved, overall service, and completion of the fix. Thank you so much!
— Colleen O., Aurora , IL
— Tuffy Aurora
Jason and his workers are the best. Excellent workmanship as well as customer service. They deserve your business.
— Mark D., Aurora , IL
— Tuffy Aurora
I have taken my cars to Tuffy for 4 years. Jason is so welcoming and helpful. The mechanics are skilled and know what my issue is right away. They honor your coupons and advise if recalls are available which saved me hundreds of dollars. I love this place and wont go anywhere else. I dont feel like a dumb female due to explain everything and really dont take advantage of thier customers.
— Glen H., Naperville , IL
— Tuffy Aurora
As always Jason and his crew are the best honest and on the spot there is no other car service center i would trust with my cars Thanks again Jason and the crew
— Andrew b., Aurora, IL
— Tuffy Aurora
This was my first time at Tuffy. Jason and his team were super friendly, honest, and a pleasure to work with. They found what was wrong with my car and able to fix it same day. I will definitely be coming here for any future maintenance. Thanks guys!
— Jill M., Naperville , IL
— Tuffy Aurora
Jason is as about as straightforward as business guys can be. Highly recommend his shop.
— Mark D. ., , IL
— Tuffy Aurora
I've been in Naperville for almost 20 years and I just now found the best place to take my cars to be looked at by a very honest place. I recomend Jayson and Tuffy to all of the people I know because they will have the best and honest service.
— Enrique D., Naperville, IL
— Tuffy Aurora
very pleased with there service. wish I would have tried them years ago. Work performed professionally and in a timly manner. Thanks again for the work and advice given.
— charles s., aurora, IL
— Tuffy Aurora
Awesome service, professional staff and economical pricing. They are now using the automated system to give the pricing, approval denial happens online, very nice. I certainly recommend using Tuffy for your all types of repairs and oil change needs
— Ram P., Aurora , IL
— Tuffy Aurora
John and Joe always take care of their customers. Been coming in for 15 years with all my vehicles and the quality of their work is consistently always the best. Their new space is much larger and customer friendly and the waiting room now has a putting green. Rumor has it there will soon be a dart board added as well.
— Don Z., Geneva, IL
— Tuffy Batavia
I have been taking our cars to Tuffy for over 15 years now. They moved directly behind to a new building & it is good to see the improved service area, huge waiting area, bigger bathrooms, & even a putting green! It is next level! Well done John, Joe, & the Tuffy team.
— Marc S., Bartlett, IL
— Tuffy Batavia
John, Joe and the whole Tuffy crew take such great care of our vehicles. Do not hesitate to make them your go to place for your automobileslike I have! They have a beautiful, new facility right next door to their previous site! Thanks John for your service and friendship!
— Julie L., Geneva , IL
— Tuffy Batavia
John and Joe do a great job and take care of all my cars and my kids cars! They treat everyone like family and do and charge only what needs to be done!! Highly recommend!!!
— Chris M., Batavia, IL
— Tuffy Batavia
Best car maintenance and repair shop in the area. They are Honest, helpful, (great price), fast turnaround time, and genuinely down to earth.
— Rick S., Sugar Grove, IL
— Tuffy Batavia
I have found Tuffy at this location to be very professional, and customer friendly. I lived in MI most of my life, but for the past 5 yrs Ive resides in the south, coming back during July to visit family, and friends. This has been my go to company for vehicle service. They definitely cater to the need of their customers. I highly recommend them when trying to resolve an automotive issue.
— Edward L., Pike Road, AL
— Tuffy Mount Pleasant
I always have a great experience at Tuffy! Theyre quick with whatever work I need done on my vehicle and never fail to put a smile on my face when Im dropping off or picking up. Highly recommend!
— Bailey B., Mt. Pleasant, MI
— Tuffy Mount Pleasant
I dropped my car off in the morning and it was finished and ready for pickup by the end of the day. The price seemed very reasonable and the staff was friendly. I'm very satisfied.
— Jarod G., Mount Pleasant, MI
— Tuffy Mount Pleasant
Gene and his team are great. I love supporting small businesses and will continue to bring my Vehicles to TUFFYs
— Angel V., Winter Springs , FL
— Tuffy Winter Springs
I was very pleased with the work done on my H1 the techs at Tuffy took there time and diagnosed the problem. It was fixed properly would recommend this place they are knowledgeable and very professional .
— Salomon R., Chicago, IL
— Tuffy Chicago
I went in for my appointment and they greeted me and offer me something to drink . Very nice customer service
— Brenda H., Sanford, FL
— Tuffy Sanford
They were great, replaced my battery within 20 minutes of entering, also helped with an issue totally outside of their control, courteous and helpful. Thank you
— Alison P., Lake Mary , DC
— Tuffy Sanford
Bought a new car and need to make sure car was safe as well as needed oil change. These folks were honest, only told me what was needed (which was 2 front tires). I loved the honesty. They were 100% correct. Owner was amazing and staff were on point. Thanks
— Edward L., Casselberry, FL
— Tuffy Winter Springs
Tara was awesome. She was very friendly and answered all of my questions.
— Ken H., Oviedo, FL
— Tuffy Winter Springs
Stopped here on a local's recommendation as I was travelling through town. My van door would NOT close; I couldn't exactly drive down 95 with side door wide open. These guys got me on my way in 20 minutes. Very thankful for taking on the task. I couldn't recommend them more highly.
— Brian R., TAPPAHANNOCK, VA
— Tuffy Sanford
Excellent Service, as always I would be back to have more service done! Very good, and the service was Excellent.
— Leroy W., Sanford, FL
— Tuffy Sanford
We use the Sanford Tuffy on a regular basis as we have a lot of vehicles... they are always easy to deal with and always great work.. thanks guys
— Tara T., Longwood, FL
— Tuffy Sanford
I showed up at my appointment time and the oil change and tire rotation was done right and on time. Friendly staff!
— Elizabeth F., Sanford , FL
— Tuffy Sanford
I stopped using Tuffys awhile back. Bad management! Yesterday 6.30.21 I stuck and an oil change and tire rotation on my Titan. I went in and found they are under new management!! They did a GREAT JOB! I was in and out fast! I will be going back to them from now on!
— Ken T., Debary, FL
— Tuffy Sanford
Jason and the guys took very good care of my vehicle. No problems at all.
— Gregory H., Winter Park, FL
— Tuffy Winter Springs
I have been going there for years because they treat you good and honest about the work! Always feels good when you dont have to worry about how your vehicle is being taken care of!
— steven k., Lorain, OH
— Tuffy Lorain
I have been taking my car to Tuffy for over 8 yrs. This is the second car that they get to care for. I have nothing but nice things to say.
— JACQUELINE T., LORAIN, OH
— Tuffy Lorain
I am very pleased & satisfied with the work performed on my car. They always do a great job! But the next time I have to bring my car in at 8AM on a Monday I'm bringing donuts for the grumpy one.
— Mary M., Lorain, OH
— Tuffy Lorain
Hi, good morning I'm the one that have health conditions who that letter that you guys have in the bathroom. My truck doesn't want to turn on to drive. I'm stock iin th parking from the hospital. II don't know what to do because I don't have money cuz tho ssi denied me again I've been trying to get since I wrote that letter , but now I'm going to many surgeries , I don't have family in here, I need to pick up my kids in the evening. I don't know.
— Maribel T., Lorain, OH
— Tuffy Lorain
What a great experience! Will picked up the phone immediately and recommended a time for me to bring the car for an oil change. I was out of state and needed to wait for the car. I drove my car to Broadway and my car was taken inside for the oil change immediately. Will told me what was covered with the oil change. He was also able to give me an estimate to repair the motor on my moon roof, saving me money on a quote given to me by the dealer. He explained that I would need to leave the car for the day. If the weather was bad, Tuffys could probably help me out with a ride. He was so knowledgeable about changing spark plugs, too. Fair prices. Intelligent mechanics. Superior service. Thank you.
— Irene S., Lorain, OH
— Tuffy Lorain
The team at Tuffy on broadway is an awesome team. When I call with a problem with my cars. They say bring it in and we will take a look. I appreciate what they do for me. And I want to thank them very much for all of there hard work. Merry Christmas and a Happy New Year.
— Millie M., lorain, OH
— Tuffy Lorain
To the team at Tuffy on broadway. I want to thank you for doing my oil change on May 2 2020. I said I needed an emergency oil change due to my mom not doing well. Just to let you know she passed away the next day. Thank you Johnny for changing my oil. You guys are awesome.
— Millie M., lorain, OH
— Tuffy Lorain
My experience here today was great , thanks for the quality in work and
— Tirell A., Lorain, OH
— Tuffy Lorain
Excellent service. My car was fixed in 1 hour. Highly recommended. Very happy customer. Thanks to the staff at Tuffy. Regards Dale
— Dale Y., Lorain, OH
— Tuffy Lorain
Staff does a good job every time I go no problems and they honor all the coupons. Being a women some places will try to get over but they are honest and show they care to do or offer whats really needed. Thank you Tuffy
— Brittney S., Lorain, OH
— Tuffy Lorain
Had a kind of major repair. As always, the whole experience could not have been better. Thank you to Ron, Chris and Dang!
— Lynn E., St. Cloud, FL
— Tuffy North Clermont Hwy 50
Sasha at the front desk was very knowledgeable, and was friendly and professional. The work was done on time as promised, and I was very happy with the way the techs fixed everything right and thoroughly checked over the car. There is a large, clean waiting room as well, with plenty of seats. I don't think I'll be taking my car anywhere else; this is my new repair shop, no question.
— Bradley U., Windermere, FL
— Tuffy North Clermont Hwy 50
Tuffy Clermont is the best. Honest and reliable. I know when I come here I wont be over charged or lied to. Repeat customer!
— Lisa T., Groveland, FL
— Tuffy North Clermont Hwy 50
Always great service prompt and friendly service
— Chris H., Clermont, FL
— Tuffy North Clermont Hwy 50
Came in for Oil change. Owner helped to identify a safety issue with a tie rod. Showed me the issue under the lift and offered to make it safe in only a hour or so longer. Offered a loaner to allow me to not miss a meeting. Will come back again, you'll be in good hands here
— Stephen Z., North Aurora, IL
— Tuffy Batavia
Would not go any place else! Incredibly fair prices, always friendly, helpful and to the point. Have always been able to receive same day service even without an appointment. This is the place to go!
— Maggie M., Batavia, IL
— Tuffy Batavia
The staff is so awesome and the prices are reasonable I wouldn't pick a better shop to go to I get all my work done there
— Crystal M., St chales, IL
— Tuffy Batavia
Quality work completed in a timely manner. Friendly and helpful. I would recommend.
— Phillip B., Aurora, IL
— Tuffy Batavia
Once again John and his crew exceeded my expectations. Honest, fair and great mechanics they always go above what I need. They truly are THE go to shop in this area by far. Thanks John.
— George T., Batavia, IL
— Tuffy Batavia
On a holiday weekend, Tuffy in Mount Pleasant was able to give me quick turn around on a wheel bearing replacement on my daughter's car. The staff was prompt and courteous. Thank You.
— Paul K., Reese, MI
— Tuffy Mount Pleasant
The service was excellent but it was a little expensive
— Ellery W., Mount Pleasant, MI
— Tuffy Mount Pleasant
Great service. Job was done same day. Customer service was good. My first time there and I will be back. O Turner
— ., , MI
— Tuffy Mount Pleasant
Honest people, great service. They were thorough in making sure I was paying as little as possible for the best service available. They prioritized my time and resources. Ill be back.
— Stan K., Mt Pleasant, MI
— Tuffy Mount Pleasant
Very honest, explained anything I didn't understand, and everything was fixed in a timely manner. Will definitely return to Tuffy for any future needs.
— Tatum O., Mt Pleasant, MI
— Tuffy Mount Pleasant
Even though they were short handed because of covid my car was done the same day,excellent!
— William C., MT PLEASANT, MI
— Tuffy Mount Pleasant
This is an excellent vehicle repair shop! The customer service is great and the prices are very fair. It was a pleasure doing business with you Nick!
— Jason H., Lake Mary, FL
— Tuffy Sanford
I was very pleased with the service and attention. I will definitely recommend you guys! You are a 5 star for sure
— Lillian H., Winter Park , FL
— Tuffy Winter Springs
Great place to get work down on your vehicle. I have been working with Gene for many years at another location. He is a wonderful person and you can rest assured you can trust him to take car of your vehicle.
— Bill C., Longwood, FL
— Tuffy Winter Springs
I have relied on Paul and his staff for years. I can honestly say I've never been disappointed. I drive 70 miles round trip to work everyday so having a reliable vehicle is essential. Paul has arranged for tows when I've been stranded and always provided a loaner car. I can't say enough about his honesty and great service.
— Bernadette J., Manteno, IL
— Tuffy Bourbonnais
I have been using Tuffys since I moved to Sanford two years ago. They are always willing to talk you through whatever questions you have and will help you do what is best for YOU. I have never felt like I was being talked down to or mansplained to when I ask questions or ask for something to be done a certain way. They are always kind and professional and will make sure you are happy with what you received!
— Alicia M., Sanford, FL
— Tuffy Sanford
I like the professional and quality done on my car. I would definitely recommend this place to everyone. Ali Is very professional and transparent.
— Chigurum E., Sanford , FL
— Tuffy Sanford
Excellent service, Allie was very helpful,they took my car for a test drive a couple times to make sure it was right
— Ty D., Sanford, FL
— Tuffy Sanford
The staff is great and took there time explaining to me my options. They also didn't try to over sell me on service that was needed. They fit my issues without any issues!
— Douglas B., ORLANDO, FL
— Tuffy Sanford
Excellent work. Details seen. New staff member catching phone calls was great!
— David R., Normal, IL
— Tuffy Bloomington
I just like to say that I came in on a Saturday 9th of January this year. I was getting a routine winterization with oil change included everything package deal. I had thought about why did my oil change light turn on one day later I look at my emails and find this wonderful deal. I've always dealt with this location. The people here are awesome they're really great people down to earth. They're always thinking of you. After the oil change I was told that my back tail light was out. After observing the situation it was a quick fix it was just a loose light bulb. I was on my way back to my normal busy life. I would highly recommend Tuffy to anyone. I drive one hour just to get here because the service is so awesome. I would highly recommend Ron Byrd and crew to anyone! Kathy King best way to
— Kathy K., Maywood, IL
— Tuffy Lake in the Hills
I've been a Customer for 5 years!! Never once have they let me down or disappointed me. Always Honest and Truthful. And Blunt sometimes ! A good way to run a Business. Won' Take my Business anywhere else! Ever!!!!!!
— Scott M., ALGONQUIN, IL
— Tuffy Lake in the Hills
I brought my car into Tuffys completely frustrated , uncertain and overwhelmed dealing with other shops trying to figure out what was going on with it. Scott completely went above and beyond for me and is a super nice guy . I'd recommend Him , Blake and the rest of the Tuffys staff to anyone. 5 stars ! They also provided me a loner car while my repairs were being done .
— Shawn P., Fargo, ND
— Tuffy Fargo
From start to finish a superior service at a great price! Wont go anywhere else
— Tom F., LONGWOOD , FL
— Tuffy Sanford
The Westerville North Tuffy team has been servicing my 2005 Trailblazer for four years and I've been very happy with their work. Ron is very respectful, never trying to upsell products or services I don't need, and not being mechanically inclined, I appreciate that. Their prices are fair and I will continue to take my vehicle to their shop because I trust that they are being honest with me and they value customer satisfaction. Thank you Ron and your team.
— Linda L., Westerville, OH
— Tuffy Westerville
As always Ron makes u feel like u matter. Great front man for the business Felt like we get treated honestly.
— Mike G., Westerville, OH
— Tuffy Westerville
Great service! Love the coupons! Dog lovers! Be sure to ask John about his dogs! They do a great job! They were recommended to me by another mechanic as being trustworthy and fair!
— Susan V., Batavia, IL
— Tuffy Batavia
Simply The Best Ownership , Technicians in the Fox Valley ! Consistent , Professional and Always solve the issue . A+++++
— Gerry S., Elburn, IL
— Tuffy Batavia
The part that I needed for my car was not there; but it was delivered fast and with in the hour I was out. Very good service
— Paul R., Sanford , FL
— Tuffy Sanford
They were very helpful and very friendly! Would definitely recommend.
— Francisco H., Sanford, FL
— Tuffy Sanford
Excellent service at a fair price. Every time I take my car there the work was always completed on time and properly.
— Dave ., SANFORD, FL
— Tuffy Sanford
Awesome service. Nothing but absolute professionalism by all staff members. Gene is the best.
— Ray W., Winter Springs , FL
— Tuffy Winter Springs
Come to Tuffys because theres no where else you need to be when getting your Auto Service done! They love helping your car and are family friendly too. If you get hungry there is food all around. Whos coming!
— Jen B., Altamonte Springs, FL
— Tuffy Winter Springs
This was my first experience at Tuffy Tire & Auto in Winter Springs, getting wiper blades replaced. While Anthony handled my issue, Gene came out and introduced himself (and did so to any customer that came in while I was there) This definitely set the bar for the high level of customer service I observed by all of the staff. Additionally, the waiting area is clean. That doesn't sound like much but I've been to automotive repair shops where any tables and chairs available for customers are smudgy with grease. This may be my first visit here, but not my last.
— Phyllis C., winter springs, FL
— Tuffy Winter Springs
Tuffy Auto service gave me great service! My overall experience was amazing. The entire professional team is courteous and dedicated too integrity and satisfaction. They treated me as though I was their only customer; thats awesome. Thanks guys, the best complement I can give is referring my friends. Im going to get all my oil changes from here from now own.
— Tarrell S., Orlando, FL
— Tuffy Winter Springs
We have been going to this Tuffy for about 3 years for our personal and business needs. We love the fact our business vehicles are turned around so fast and back on the road. They are truly nice people... Thanks Ali
— Tara S., Longwood , FL
— Tuffy Sanford
Excellent work, friendly staff. Couldnt ask for anything more. Thanks guys!
— Lisa S., Orlando, FL
— Tuffy Sanford
I have two cars and have been going to Tuffy for years. Nery and Gary are professional, honest and they make scheduling simple. I would not take my vehicles anywhere else.
— John G., Naples, FL
— Tuffy Naples
Scott was so great to get me in quickly. They were very nice and I did like the flower and note they left in my car. It was a very nice touch. I will definitely be back!
— Amanda A., Fargo, ND
— Tuffy Fargo
Never liked any other place I have taken my car. I am very pleased with the service I have had with Tuffys automotive. I now a place to have my car serviced.
— Pam D., Sanford, FL
— Tuffy Sanford
Excellent service, good team and most importantly good price. I recommend it 100%
— Michelle D., Sanford , FL
— Tuffy Sanford
Excellent service, good team and most importantly good price. I recommend it 100%
— Michelle D., Sanford , FL
— Tuffy Sanford
Never liked any other place I have taken my car. I am very pleased with the service I have had with Tuffys automotive. I now a place to have my car serviced.
— Pam D., Sanford, FL
— Tuffy Sanford
The men appear to be managed very well. No bs or grab assing going on in the work area. All the mechanics were busy getting their respective jobs completed. Very happy with the work and atmosphere. Very professional
— Claude L., Big Rock, IL
— Tuffy Batavia
John and Joe are honest and upfront with every issue. They have been invaluable for me and my vehicle needs. Have recommended them to several people. Will continue to use them as my repair source.
— Joseph T., Aurora, IL
— Tuffy Batavia
Great Customer Service! Kept my Chevy Corvette garaged while waiting for the tires. Spoke with them on Friday, they said it would be done Tuesday and she was ready to go!
— Robert M., Fort Myers , FL
— Tuffy Fort Myers (Colonial Blvd.)
Ive been bringing my vehicles to tufts on Daniels pkwy for the past three years since I moved from Massachusetts and am very pleased with the service and professionalism from the managers to the mechanics and would recommend anyone who needs service to try them , you will be happy too
— Ken L., Fort Myers , FL
— Tuffy Fort Myers (Daniels Pkwy)
The gentleman named Brandon was very polite very respectful. He answered any questions that I had regarding my car he spoke so that I could understand him and the terminology that he used I was able to understand. They sent me pictures as to what work would need to be done on my car and what was wrong with my car and I will use Tuffy again and I would recommend them to anyone who needs service done on their vehicle because they get you in and they get you out in a reliable timely fashion.
— Sharon D., Normal, IL
— Tuffy Bloomington
I have been a customer for several years and have never been disappointed. Anthony has spectacular customer service and is always helpful. They never try to oversell. They explain everything in detail so you understand what services are being done. This is my third car that they have cared for and will definitely continue to return for their services! Always friendly and polite.
— Missi D., Winter Springs , FL
— Tuffy Winter Springs
Jim and his crew are the BEST! Our whole family goes to TUFFY's ROCKFORD (Loves Park) for all things automotive (except maybe car washes, lol). We always have them check out the cars before long trips as well just to be safe. You can count on TUFFY!!!
— Marty and Debbie H., Loves Park, IL
— Tuffy Rockford
These guys are great, Gary, Narry, and crew are exceptional!. I had a non-repairable puncture on my Tesla which has no spare. They provided a "get by" Michelin of the same dimensions until a new set of 4 could be installed first thing in the morning. Always cordial, and I highly recommend them.
— David H., Naples, FL
— Tuffy Naples
Also prompt Professional service ! Very Resonable prices also. Gary is the Man
— Rosemaria D., Naples, FL
— Tuffy Naples
Very satisfied with the service that I have received at Tuffy. James is very helpful! They try to give you options that are affordable!
— Vicki W., Powell, OH
— Tuffy Lewis Center
I have been going to Tuffys for years now. My last visit was by far the best experience I have ever received. The employee who did the oil change on my car, Jeremiah D. went above and beyond. He also clearly explained what other issues I may be having due to my thermostat not blowing air properly on both sides. Hes a very friendly guy and a great asset to the team! I will definitely be coming back! Thanks Jeremiah!
— Brittany C., Rockford, IL
— Tuffy Rockford
Awesome experience. Great affordable value. Payed less then going any where else. Staff professional and friendly. I just went in for regular services, synthetic oil change, air filter change and new wipers. Best ever had since I owned my Nissan.
— Vicky G., SANFORD, FL
— Tuffy Sanford
Exceptional... I have been shopping around for as the business I was servicing my car was had been slacking lately. Tuffy was beyond professional and extremely Satisfying service.. I will go back !!! Found my new car service business.
— Isabel R., Sanford, FL
— Tuffy Sanford
this is my go to place for auto repair, you can trust and depend on them to get the job done right and at a fair price.
— Mark T., Ferndale, MI
— Tuffy Troy Auto Repair
John runs an honest shop with guys that have high integrity. Very reasonable pricing for parts and services. I take my porsche and audi there.
— Susan B., Bloomfield Hills, MI
— Tuffy Troy Auto Repair
A good mechanical shop like this Tuffy can not always rely on good brand name parts they order. When my struts failed, they were on it and replaced them with no additional charges. Great job with providing me with a great ride!
— John C., Troy, MI
— Tuffy Troy Auto Repair
I was looking for a place to get my breaks done professionally. I called a couple places they where booked. I called tuft and asked if they could look at my truck and they said of course! Nice and professional team! My Kia place could not get to me until the 28th April. So I was thankful they could do it! I will know bring it to them. Because of the lifetime warranty. I recommend them to any one who is looking for professional friendly people.
— Helen K., Detroit, MI
— Tuffy Troy Auto Repair
I have been using Tuffy to repair my vehicles since 1994, They have always provided me with except service, Even stayed late to replace my Water Punp so I could drive my vehicle to Disneyworld the next day with my kids .
— Catherine G., Troy, MI
— Tuffy Troy Auto Repair
I took my truck in for an exhaust system and upon inspection of my vehicle other issues were brought to my attention. Not only did I get an exhaust system but new shocks and struts as well as the front end rebuilt. James and Dusty and the rest of the staff were amazing and hooked me up. Now I have no doubts my vehicle is safe for myself and my family. I will be going back in the future if other issues arise. Can't thank you enough.
— Lee S., Sturgis, MI
— Tuffy Sturgis
Have been going to Tuffies for sometime, always was treated right and with respect. Missing Tuffies since I moved to Milwaukee Asking Brian , you had put new Struts on my 2005 ( light blue) Toyota , one of them needs replacing , (bad Streets in Milwaukee) Is there a way you can let me know when you repaired them , I think it was January 2017 . The guy , where I am going now wanted to know if they were still under Warranty Hope you can help me with that Thanks , Trudy Greene
— Trudy G., Milwaukee , WI
— Tuffy Gunn
Truly trust John and his crew with our cars..honest people..thank you for great service
— Eric V., Elburn, IL
— Tuffy Batavia
Its not easy to find a business like this any more. They were perfect professionals. Returned calls and were all about customer service! By all means check them out. You wont be disappointed .
— Donna B., St. Charles, IL
— Tuffy Batavia
I brought my vehicle in they did a wonderful job in a little amount of time I would definitely go back to them anytime I need work done
— Charmaine A., Aurora, IL
— Tuffy Batavia
Thanks again for the timely and quality repair. Would not expect anything else from your shop.
— bill l., batavia, IL
— Tuffy Batavia
Awesome all the time helped me with all my repairs!
— Summer W., Charlotte, NC
— Tuffy Charlotte (Rocky River)
I have been coming to the Tuffy on Rocky River Road located in Charlotte, NC since I moved to the area about 3 years ago. Each time that I have had my vehicles serviced here they have made me feel like nothing less than family, even as management and employees have switched out. They make sure to thoroughly inspect every issue and not only fix that issue, but they do a great job of separating what services should be completed immediately versus what services can wait a little longer. This type of service stands out to me because it shows they care about the customer, not just the money. Each Tuffy employee, including management, takes the time out to speak to/greet us waiting in the lobby no matter how busy they are. I would highly recommend everyone from management down to the techs received some type of recognition, even if it is miniscule. I was not asked or prompted to leave this review, nor do I expect anything as a result of it. I just feel that the level of customer satisfaction that this shop provides deserves some type of recognition. I also think its noteworthy that Tuffy has a military discount, as I am a retired Army veteran. Many autoshops in this area do not offer that to us veterans. So I would like to express my gratitude and appreciation for that as well!
— Brandon W., charlotte, NC
— Tuffy Charlotte (Rocky River)
Excellent shop. Avi & Lincoln and the crew are honest and transparent.
— Mike C., Sanford, FL
— Tuffy Sanford
They did a great job on my vehicle. The car is doing just fine so far no problem. Thank yo the guys.
— Ada M., Sanford, FL
— Tuffy Sanford
I will always go to Tuffy. They are very professional and were so polite
— Maryjane S., Sanford, FL
— Tuffy Sanford
Aliand staff were attentive, accurate , clean looking, courteous and friendly. They drove me to work and picked me up. Pricing was affordable. Simply the BEST!!!
— Clemente C., Lake Mary, FL
— Tuffy Sanford
They were there when I needed them. Recently my radiator broke and they fix it for 150$ cheaper than what the previous mechanic asked me.
— Vensky V., Orlando, FL
— Tuffy Winter Springs
They were there when I needed them. Recently my radiator broke and they fix it for 150$ cheaper than what the previous mechanic asked me.
— Vensky V., Orlando, FL
— Tuffy Winter Springs
Anthony gave me such good service with my car. I was experiencing a problem with my engine and he very clearly guided me though the steps I needed to take to get my car properly repaired. My car is now running very well and I havent had a problem with it since. I am very very pleased with my service. I will definitely be coming back.
— Liahfinah L., Winter springs , FL
— Tuffy Winter Springs
Amazing service very attentive. I felt like it was family
— Lawana C., Orlando, FL
— Tuffy Winter Springs
Needed a quote for new tires and stop to see how much it would cost. Never really been to Tuffys I am a firestone kind of guy but I want and . I wasnt disappointed customers services was excellent and I was offer a better price then firestone
— Lee C., Orlando , FL
— Tuffy Winter Springs
five stars are not enough to give for the service that I received from Mr. Richard at the winter springs location it was all positive
— yves c., orlando, FL
— Tuffy Winter Springs
No one in this area out performs Tuffy of Winter Springs, Fl. There Staff Anthony , Ralp and Chris and there Technicians are great beyond any expectations, there superb customer service will keep me coming back and most certainly my friends and neighbors will also know how great they are and how much money they will save. Thanks to all the people at Tuffy WS.
— Dwight M., Casselberry, FL
— Tuffy Winter Springs
Anthony did an absolutely excellent job with my car!! He was very funny and treated me very well! I most definitely will be seeking out his service again in the future.
— Damir H., Winter Springs , FL
— Tuffy Winter Springs
As usual, I had a great customer experience. The quality and service can't be beat. Thanks Anthony and Victor!
— Jim M., Winter Springs, FL
— Tuffy Winter Springs
I have been a Tuffy customer for almost three years since moving to Winter Springs. All my experience with them has been positive and would go no where else. They are the Best!
— Jim M., Winter Springs , FL
— Tuffy Winter Springs
This is by far the best service I have ever received in car repair. I recommend them HIGHLY!!!!
— Jill A., M, FL
— Tuffy Winter Springs
This is by far the best service I have ever received in car repair. I recommend them HIGHLY!!!!!
— Jill ., M, FL
— Tuffy Winter Springs
I want to thank Anthony for taking such good care of me. This is why I return here. Thankyou
— RENEE R., CASSELBERRY, FL
— Tuffy Winter Springs
Tuffy in Winter Springs continues to impress me after many years of sending our vehicles to them for repair/services. On our recent visit with two of our cars, we were greeted by Anthony and had top notch service. Anthony was honest, helpful and knowledgeable. I was able to meet and speak with the mechanic as well and had a positive experience. Overall, another great experience at my Winter Springs Tuffy.
— Kim K., Casselberry , FL
— Tuffy Winter Springs
My experience and satisfaction at Tuffy is excellent. They are my family, people that you can trust 100%. Thanks Tuffy for the service.
— Ernesto N., CCasselberry, FL
— Tuffy Winter Springs
Excellent staff and service. Anthony is the best. I highly recommend this location, I won't take my car anywhere else.
— Laura F., Winter Springs, FL
— Tuffy Winter Springs
I just would like to say that I have been going to this shop since the first month it was opened. At the time, it was another owner, that conducted this business with honesty and integrity. I met Anthony.at that time, and he , as well represents a standard of the same excellence in character with a standard of honesty and integrity with his business. You can go to Tuffy Tire & Auto and feel totally confident with the service. Anthony and his employees , give GREAT service and don't over charge for their services..
— Donna M., Winter Springs, FL
— Tuffy Winter Springs
Anthony was amazing! Customer service was outstanding and affordable car care. Will be bringing in my other car for service soon. Thank you for all you guys did.
— Tyson B., Oviedo, FL
— Tuffy Winter Springs
great place for automotive work.will not try to sell services that you dont need.make an appointment and your in and out.Anthony thanks for your honesty.Its been a pleasure doing bussiness with you.
— mike a., casselberry, FL
— Tuffy Winter Springs
Mike , has great customer service & very friendly & keep me informed about what I needed done! Thanks Mike & your repair crew.
— Milo W., Columbus , OH
— Tuffy Gahanna
Every one that I worked with was very cool and honest and also nice thank you
— Tynisha M., fargo, ND
— Tuffy Fargo
Always amazing! I brought my old car in and I will continue to bring my new car! Easy to work with and they are willing to answer any questions I may have. They will bring up their concerns and they never pressure you in doing service! That's is important for me so I can have some time to process the info and go over the info with my brother. I feel like my car is good hands at Tuffy's!
— Vanessa M., Fargo, ND
— Tuffy Fargo
I have been coming to Tuffy in Mount Pleasant for about 8 years and they have never steered me wrong.....ever! The staff are are amazing! I would go nowhere else!
— Michael V., Mount Pleasant, MI
— Tuffy Mount Pleasant
Fixed noisy exhaust quickly and at a reasonable price. Would recommend highly
— Lester W., Edmore, MI
— Tuffy Mount Pleasant
Very polite and honest people. Very quick and helpful
— David W., Mount Pleasant, MI
— Tuffy Mount Pleasant
Friendly, quick, transparent. Very reasonable pricing compared to competitors.
— Robert K., Lake mary, FL
— Tuffy Sanford
We absolutely love the service and we will be back after they did a great job on fixing my water pump when we just moved up here from Texas thanks tuffys
— Elias B., Fargo, ND
— Tuffy Fargo
I went to the location on Stringtown with a bad brake problem. I've been to tons of places trying to get my car fixed right. I took it to tuffy and Mike at Springtown did a amazing job taking care of me. They did a very good job!!! I will be always go back!
— Abby W., Grove city, OH
— Tuffy Grove City
Bryan is the man I did business with. He was very professional and very helpful in figuring out what was wrong with my car. He explained everything in detail that needed to be fixed and went all over pricing once on the phone and again in person with me to make sure I understood what was wrong. My car is now running great. I will definitely be using this business in the future due to the phenomenal customer service I received and the great job that was done.
— Mashauna S., Grand Rapids, MI
— Tuffy Grand Rapids (28th St.)
Very Happy with the repairs and staff. They were thorough and concerned.
— Doug G., Bloomington, IL
— Tuffy Bloomington
Scott and Blake are as always, extremely personable. They are extremely transparent and absolutely make sure everything is understood before the repair process begins. I have a habit of bringing these guys parts with weird fitment and they always find a way to make it work. The automotive technicians here are very friendly. Genuine people doing genuine quality work.
— Cam S., Fargo, ND
— Tuffy Fargo
An honest mechanic who is fast and reliable is such a gift! We are so grateful to the numerous times they have helped us in a quick and reasonable manner. I highly recommend this team!
— Tammy H., Montgomery , IL
— Tuffy Batavia
Never a doubt or hesitation where to take my cars for service. Service is top notch and done right, period. Thank you Tuffys!
— Gary U., , IL
— Tuffy Batavia
EXCELLENT SERVICE FRIENDLY AND FAST TECH WARNED ME OF POSSIBLE ISSUES THAT COULD BE ON THE HORIZON AND OFFERED EXPER ADVISE. HIGHLY RECOMMED THIS SHOP
— Dustin I., Lorain, OH
— Tuffy Elyria (Leona St.)
My wheel broke off while driving on 80 east. I am not from the area but the tow truck driver assured me Tuffy was the right place. He was right! What I liked most of all actually was the staffs kindness and pleasantness. Great nice friendly people that really seem to care. Thanks so much. I drove 600 miles straight from there to my base Maryland with no problems.
— michael m., sturgis , MI
— Tuffy Sturgis
We were greeted by Avi in a pleasant way and very professional and kind .Also lincoln, Caesar And others who worked on our car made sure we were knowledgeable of what our car problem was. Will return. Thanks to all .
— Elva R., L. Mary, FL
— Tuffy Sanford
These men were amazingly helpful with my parents cars. They replaced part of the gas tank that was broken and leaking through the back seat, which the outcome could have been catastrophic if more gas leaked into the car, and they fixed it all in just a few hours. I couldn't thank them enough & I couldn't be happier to pay them when they completed the jobs. Thank you gentlemen for all your help! God BLESS You. :)
— r v., Sanford, FL
— Tuffy Sanford
I trust (Jack and Carlos) with all of my vehicles. Honest and fair pricing, no pressure. I highly recommend this Tuffy store for all of your automotive needs.
— Richard V., Lehigh Acres, FL
— Tuffy Fort Myers (Daniels Pkwy)
Scott and his team got us in when we were stranded even though they were extremely busy. Straightforward, great service/explanation of the problem. I would definitely go back for auto related issues/maintenance.
— Ed W., Fargo, ND
— Tuffy Fargo
As before Tuffy provided, thorough, courteous, and professional service. Jim, the owner/ manager told me exactly what I needed to get done to my car in the order of priority without charging me a fee upfront for diagnostics. Also provided me shuttle service to and from my job! Thank you Tuffy! I highly recommend Tuffy for you automobile needs.
— Chrystal T., Rockford, IL
— Tuffy Rockford
Everyone is very friendly and honest about the time it would take to do the job. Since this was a company vehicle they explained their fleet program which we are all signed up for now... they knew the little things that make life easy and what it takes to keep my business rolling.. Thanks Tuffy
— Jackie S., Sanford, FL
— Tuffy Sanford
Seems the new management knows what they're doing. I had a brake job done incorrectly the previous garage staff and was corrected at no charge by the new owners. They honor their warranties.
— Richard S., Sanford , FL
— Tuffy Sanford
They did sure an amazing job with my car. I will go back to this place again.
— Mayan F., Sanford, FL
— Tuffy Sanford
They did sure an amazing job with my car. I will go back to this place again.
— Mayan F., Sanford, FL
— Tuffy Sanford
Russ and his team have great customer service and do quality work. They make you feel comfortable and explain everything that is going on with your car, and make sure is done correctly the first time. Thank you Russ for fixing my baby
— Jasmine B., Normal, IL
— Tuffy Bloomington
Super friendly staff! Went above and beyond to find me affordable tires! Super fast service as well! Definitely making this my go-to auto service!
— Marina C., Sanford, FL
— Tuffy Sanford
if I could give more than 5 stars, I would! your team was great and chris was awesome!! my total was almost $100 less than my estimate! you've got a great group of guys here.
— Bethany G., Lockport, IL
— Tuffy Lockport
— Iris C., Charlotte , NC
— Tuffy Charlotte (Tryon Street)
My first visit to the South Tryon location and I couldnt be happier with the service, from start to finish. Lindsey was knowledgeable and so sweet. I hope to be a customer for a very long time.
— Angie P., Charlotte , NC
— Tuffy Charlotte (Tryon Street)
Great and fast service. The price was the best around. Im going back for wiper blades now that Ive received a coupon. Fast and friendly- Tuffys!
— RM M., Rock Hill , SC
— Tuffy Charlotte (Tryon Street)
Great Service. Went above and beyond on recommendations and help finding and installing what I wanted and needed.
— Chris C., Ch, NC
— Tuffy Charlotte (Tryon Street)
I had a brake line burst on my vehicle while travelling out of town. I had my vehicle towed to Tuffy Charlotte Tryon Street for repair. The Tryon street team was very professional, courteous, and experienced. My vehicle was fixed properly in a timely at a discount price. I would recommend Tuffy Tryon Street to anyone. Great Service, Great Team!
— Robert H., Sanford, NC
— Tuffy Charlotte (Tryon Street)
Everyone that works here is amazingly friendly, upfront about work and fair on pricing...Snap helps too....I cannot say enough great things about all of them... Chastity, Roger and Latoshia are awesome!!!
— Palmer W., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
Joyce at the front desk has excellent customer service skills, and I received excellent service. I will definitely come back here for all of my car needs.
— Blanca G., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
Absolutely awesome team at Tuffys Tryon St Charlotte. Second visit and still awesome. Greeted politely and timely. Smiling faces. Roger and all staff are very good and nice to all who came in to Tuffys. Fixed my car for very fair price. Explained to me all repairs needed and why. As a 73 yr old female very much appreciate their kindness and only spoke to me with respect. When I visit family in this area must go by and see the team whether I need repairs or not. Thank you so very much and will always reccomend Tuffys. God Bless.I can always trust that they will take care of me.
— Jeanne H., Rocky Mount NC, NC
— Tuffy Charlotte (Tryon Street)
I had a few issues with my car all at the same time. It was concerning to me, but Joyce helped me so much. She made sure that she got the best offers on parts that I needed while keeping labor costs minimal. I do so appreciate her help and will be returning in the future if only for her.
— Carden H., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
The staff at this location are wonderful. Chasity, Latisha, and Lindsey were so helpful in explaining what needed to be done on my car.
— Takelia N., Charlotte , NC
— Tuffy Charlotte (Tryon Street)
Very explaining and up front. Great service
— Chastity N., Lincolnton, NC
— Tuffy Charlotte (Rocky River)
Due to a little wait, the job was thorough and complete and the customer service was above average. (Lindsay)
— Caleb T., Charlotte, NC
— Tuffy Charlotte (Rocky River)
Make me feel like I was number one in there business
— Terry w., Charlotte, NC
— Tuffy Charlotte (Rocky River)
I have been coming to tuffy since I graduated from Uncc. I have had the pleasure of working with Mike and Brain and now with the new owner, I have had the pleasure of working with Joyce. She was God sent! They have helped me through some pretty ruff times in my life and I will always take my cars to them. Just wanted to say thanks for being a blessing to me and my family. It's hard being a mother of 3 girls coming to a car shop. Thanks for never taking advantage of me and instead keeping us safe!
— Alicia A., Concord, NC
— Tuffy Charlotte (Rocky River)
While in North Carolina we had a nail get in our tire. We went to Tuffy and they put our spare on for us. We were going to be in town for 10 days. Based on the great service we had I decided to go ahead and purchase new tires from them. Their customer service is amazing, the staff is friendly and accommodating. You can tell they truly care about you, your safety and your budget. They didnt try to sell me stuff I didn't n need. I would highly recommend you give them a try. Im definitely happy I made the decision to replace the tires with them.
— Sandra G., Newport News, VA
— Tuffy Charlotte (Rocky River)
Awesome all the time helped me with all my repairs!
— Summer W., Charlotte, NC
— Tuffy Charlotte (Rocky River)
It was Christmas eve and my tire was looking air and could have ended up causing bad things to happen. We got in and they took care of me and my family. While there treated us like people and not just a customer. This is where we will go in he future.
— Tabitha H., Carolina shores, NC
— Tuffy Charlotte (Rocky River)
I took my car in for an oil change and to have brakes checked. It needed new front brakes, brake fluid. Kip explained in details I could grasp the work that he wanted to do in addition that would help extend my brakes lifetime. He suggested cleaning up the rear brakes. Then he said the top of battery should be cleaned to preserve it. He found tire wear on inside of wheels, so he suggested an alignment. Matthew performed all the work and test drove the car after each step. I decided to wait for my car, the waiting room was clean, pleasant and comfortable. Latisha was efficient, polite and very professional with all of her customers. She was very pleasant. I highly recommend this service center.
— Brenda K., Charlotte , NC
— Tuffy Charlotte (Rocky River)
Thank you for your excellent and expedient service. I was met coming in the door by a very pleasant service representative who immediately put things in motion to have my vehicle serviced.
— Phillip Y., Charlotte, NC
— Tuffy Charlotte (Rocky River)
I popped in for an inspection a few days ago. Everyone is kind, courteous, and helpful. Derrick even took a few minutes out of his day to chat with me about how clean my car was and how so many don't even know what a manual transmission is these days! Great place. Great people.
— Brad M., Charlotte, NC
— Tuffy Charlotte (Rocky River)
Lindsay at the Rocky River location is awesome. She has impeccable customer service and goes above and beyond to take care of every customer.
— Althiea ., Cunningham , NC
— Tuffy Charlotte (Rocky River)
Ive had an appointment on this past Saturday to get my oil change. When I enter the lobby Lindsay the front desk customer service representative was very very helpful. She checked me in although it was busy. She thoroughly knows her job, she greets everyone with a smile, she is patient, and made sure that all of the customers that were in the lobby was taken care of. In these days and times is hard to find great customer service. I have to say that Lindsay has raise the bar. Thanks for your impeccable service.
— ., , NC
— Tuffy Charlotte (Rocky River)
I was very pleased with the service overall. Lindsay was very pleasant to talk to as well. I definitely will be back.
— Jamie M., Charlotte, NC
— Tuffy Charlotte (Rocky River)
I had an appointment for an oil change on the past Saturday. Lindsay assisted me with the service. Lindsay has impeccable customer service skills. She is attentive, acknowledges everyone customer, is very informative, and does an amazing job managing the front desk. In these days in time it is difficult to find great customer service, however, Lindsay has proven me that great customer service still does exists!
— Althiea ., Cunningham, NC
— Tuffy Charlotte (Rocky River)
Excellent customer service. They did an excellent job on getting my car back on the road.
— Odessa F., Charlotte , NC
— Tuffy Charlotte (Rocky River)
Very dependable, very thorough, very timely, very well priced. Worked with Kip and Lindsay, great customer service. I use Tuffy for my personal and business vehicles. I would recommend this location especially to anyone needing vehicle service!
— CHRIS O., CHARLOTTE, NC
— Tuffy Charlotte (Rocky River)
As expected, my visit was wonderful. Everything was explained to me before they began the work which is always appreciated. The cost was reasonable. The waiting area is comfortable especially with the new furniture. Tuffy's will always be where I bring my car. Keep up the great work.
— DIANE P., CHARLOTTE , NC
— Tuffy Charlotte (Rocky River)
Fast and friendly service. Comfortable waiting area. No pressure sales. Ill be back.
— Dan H., Huntersville , NC
— Tuffy Charlotte (Rocky River)
They have the best customer service . They greet you and work with you to help you with any issue you have. They try to accommodate you while you wait. Great service all around
— Janet W., Charlotte, NC
— Tuffy Charlotte (Rocky River)
Lindsey, at the Rocky River Road location, went above and beyond to help me. I will be back!
— Jennifer F., Charlotte, NC
— Tuffy Charlotte (Rocky River)
Great service by awesome technicians and the front desk!!
— Laura H., Charlotte, NC
— Tuffy Charlotte (Rocky River)
I was helped by the Manager, Tammy Turner. She was very accommodating by providing me a ride home instead of waiting two hours for my car to be serviced. I was also satisfied with my service and will be returning for my complimentary oil change and future car services.
— Kelsa S., Concord, NC
— Tuffy Charlotte (Rocky River)
These are some of the nicest people! The manager went above and beyond to fix the drains on my sunroof. They even worked pass the closing hours to get my car repaired. THANK YOU!
— Tawanna H., CHARLOTTE, NC
— Tuffy Charlotte (Rocky River)
Im driving two hours one way to work these days.I stoped in at Tuffys,Tammy and Lynsey had me back on the road in no time.Fast and friendly service.I will definitely be going back.
— Paul N., WestJefferson, NC
— Tuffy Charlotte (Rocky River)
Today we received excellent service at Tuffy on Rocky River Road! Both my wife and I came in for car inspections. The appointments actually started on time, and the cars were done in an efficient manner. This was not true of our appointments of past years. Lindsay and Tammy did a great job of representing Tuffy - courteous, patient, and knowledgeable. We look forward to having our vehicles serviced again in the future.
— Bob C., Charlotte, NC
— Tuffy Charlotte (Rocky River)
I would give my last experience at Tuffy 10 stars if that was possible. I was having a terrible day and Lindsey and the other staff at Tuffy were fabulous! They really went above and beyond to help me out. My minivan, which is our primary family vehicle, had broken down and when I was driving my husband's car back to meet the tow truck, I noticed it had a tire going flat. My husband called Tuffy and Lindsey told him she would fit me in and I could come immediately there. Lindsey was very sweet and helpful. She offered me her kids' iPad to use since the waiting room TV was down. They plugged the hole and inflated the tire at no charge! The work area supervisor (I'm not sure of her name) was kind enough to do an oil change since we had a road trip planned and we were now likely going to have to drive my husband's car. She did that even though they were really busy, just to save me from having to come back the next day. They recommended a new air filter but when they didn't have the right size in stock and couldn't get one delivered until the next day, she had the technician clean it out really well so it would be in good enough shape till the next oil change. And this all happened at around 4:30pm! They didn't have to fit me but they did and they still did a thorough, professional job even though it was so close to store closing time and they had plenty of other cars to work on. I appreciated it very much because it made a stressful day easier and kept me from having another day taken up with car issues. We only recently moved to Harrisburg and hadn't found a car shop to be "our" shop yet. This experience clinched it and we will definitely return to this Tuffy location for all our car maintenance and repair needs.
— Aimee R., Harrisburg, NC
— Tuffy Charlotte (Rocky River)
I cannot thank Tuffy staff and the receptionist enough for her kindness & them taking such excellent care of my automotive needs! I made a last minute appointment, had my car towed to their location. Even though they were short staffed today, they took care of my flat tire in a timely manner, and refused payment because it only required a plug. Was thankful to hear they're under new ownership, as previous encounters were not stellar. Again, cannot thank them enough!! Will recommend and utilize their services again, as I'm employed at the hospital next door. Thanks again Tuffy!!!
— Samantha S., Concord , NC
— Tuffy Charlotte (Rocky River)
Tuffy provided excellent service & Lindsay at the front desk was such a sweetheart & was able to work my car in for an oil change on a busy day.
— Jordan G., Charlotte , NC
— Tuffy Charlotte (Rocky River)
Derrick is an outstanding mechanic, he is a hard worker. Great customer service skills, shows concern and explains everything to you. Each time I've visited Tuffy he has made the experience great. Thank you Derrick, job well done, I really appreciate you.
— Renee B., Charlotte, NC
— Tuffy Charlotte (Rocky River)
I just love this place, they have excellent and prompt custor\mer service. Ms.Tammy and Ms Lindsey was so caring of my car needs. They was so professional. we would recommend Tuffy to anyone!
— David & Melody B., CHARLOTTE, NC
— Tuffy Charlotte (Rocky River)
Excellent Service! Excellent Product- Lindsay and Tammy have taken care me every time Ive come in- its because of these two ladies that I always return.
— LK C., Charlotte, NC
— Tuffy Charlotte (Rocky River)
On November 12, 2020 during a torrential rainstorm, I had a flat tire on I-485 in Charlotte near the intersection of Rocky River Road. I was fortunate that Tuffy Tire & Auto Service was near this intersection. During the heavy rain, I pulled into Tuffy, where I was very courteously greeted by Joyce C. After explaining my predicament, Joyce said she would take care of my tire. In less than 15 minutes, my tire was repaired and replaced on my vehicle. I could not have asked for better treatment than I received from Joyce and Tuffy. I highly recommend Tuffy to anyone with tire or automobile service needs. Thanks especially to Joyce.
— Ronnie S., Salisbury, NC
— Tuffy Charlotte (Rocky River)
Ok! Where do I begin? I was staying at an Air BnB with my family 6 hours away from home! I had went to go see the Charlotte NASCAR Light show the night before and hit a curb. I thought I broke my axel! 6 hours away from HOME!!! I took my truck to Tuffy. I was prepared for the worst and was nervous walking in. Lindsay was very nice and knowledgeable when I walked in. I explained to her what happened and asked her if someone could give me a ride back to my Air BnB. They have a complementary Uber!! Turns out I didnt have to use it but that was a plus!! After about 35 minutes Mitch called and explained to me the sounds that I was hearing. Turns out my 4 wheel drive turned on when I hit the curb! I was charged NOTHING for them to look at it! Mitch is AMAZING! So friendly, very smart and we shared some good laughs! This is the place to go especially if youre in need! I cant shout them out enough!! Mitch Mitch Mitch!! Lindsay Lindsay Lindsay!! Yall ROCK! Thanks again!!
— Corinna G., Manteo, NC
— Tuffy Charlotte (Rocky River)
What a great experience! Roger and his crew were so nice and personable. Made me feel like I was a family member bringing in a vehicle to get work done. Roger showed me the things that needed attention now, and the things that could wait. He helped me understand exactly what was being done. I also appreciated meeting Joyce and Chastity at the front desk. They were both super nice!
— Staci S., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
We went to the new location at 6900 S Tryon. Service was fast and friendly. We were told every problem and repair needed prior to it being done, Price was comparable but but the service and how we were treated was exceptional even excellent
— Anna R., Gastonia, NC
— Tuffy Charlotte (Tryon Street)
My alternator died and i called tuffys, spoke with Chastity and she set me up quickly, car was ready in less than 24 hours and the repair was $200 cheaper than the comoetitors quote. Chastity was great and the price was even better. Really thankful to Chastity and Tuffys auto
— Tim K., Charlotte , NC
— Tuffy Charlotte (Tryon Street)
I cant remember the last time my oil change was so quick! In and out in 30 minutes. You guys are the best!
— Karlynne S., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
I absolutely love this location! Chastity is the best! Her and her team ensure everything is thoroughly done all while delivering awesome customer service! This is the only location I get my car serviced!!! I came by one day and loved it since!
— Ashley M., Charlotte , NC
— Tuffy Charlotte (Tryon Street)
Awesome and fast service ... Chas is the best!!!
— Blanca I G., Charkotte, NC
— Tuffy Charlotte (Tryon Street)
We went to the new location at 9800 S Tryon St Charlotte NC. We had an ongoing issue with our air conditioning, We took it to Tuffy's and it began to do the same thing after a few days. We went back and spoke to Roger. He told us exactly what the problem was and explained why it reoccurred. He took our car back and worked on it, he was able to fix the problem and saved us some money. Most of all he was honest and straightforward with us...we understand the next step if it happened again is that some parts will need to be replaced. He helped us out and was so kind. We are Roger fans and Tuffy fans forever.
— Anna R., Gastonia, NC
— Tuffy Charlotte (Tryon Street)
Chastity and her team have it going on at this location. Awesome attitudes and great work ethic. Very happy customer.
— Michael K., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
I went to Tuffy on S. Tryon street on Monday, July the 26th, I must say that my encounter with Chastity was a blessing. She not only provided excellent customer service, but she was professional and respectful while doing so. I appreciate her kindness that she shared with me, and if I did not recently move to GA, then I would continue doing business with them. Thank you once again to Chastity Neal. When going through a stressful situation, we need more people like her.
— Aisha J., Ringgold, GA
— Tuffy Charlotte (Tryon Street)
I was taking my mom to the airport after a lunch stop when my car wouldn't start. Thankfully I was right next door to Tuffy and the team there went far above and beyond for us. Not only did they quickly and professionally fix my car, they also drove my mother to the airport. I'm naturally distrustful of mechanics and they could easily have "taken me for a ride" saying I needed a lot of work done. Instead, they clearly explained everything and fixed what I needed during a stressful time. Extra big thanks to Douglas, Aaron, and Kyle. I will definitely be back and strongly recommend these guys!
— Lindsay J., Lake Wylie, SC
— Tuffy Charlotte (Tryon Street)
I moved to Charlotte from Boston 4 years ago. I didn't know anyone or any businesses. I need help with my cars and drove into Tuffy's. I have never, ever been treated better. Everyone: Roger, Mike, Chastity, Arron, Kyle and ALL THE staff were immediately like family. I have only had exceptional service, 5 star everything!!!!, Professional, kind, informative, compassionate, knowledgeable, and simply amazing. I have referred everyone I know to them and I will continue to do so. I consider my self very, very lucky to have found such a great group of mechanics and body shop technicians that I trust! Thank you so very much, Arsley Tuffy's!!!!!
— Robin ., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
8/29/2020 THANK YOU AARON FOR YOUR SERVICE AND BRANDLEY
— Dorian B., CHARLOTTE, NC
— Tuffy Charlotte (Tryon Street)
I came into Tuffy to pick up my car Chastity greeted me with a friendly smile (with her mask on ) . Chastity was very helpful and had very great customer service skills I felt like she really enjoys her job and cares about the customers. I will definitely bring my car to Tuffy again all because of the the great customer service experience . I will also recommend Tuffy's to family and friends my car drives like a brand new car,
— Ravonda V., Pineville NC, NC
— Tuffy Charlotte (Tryon Street)
I received excellent customer service from Lindsay and Scott I just want to say that I was really pleased that they did such a great job on my breaks and I will be taking my car back for them to complete the rest of the maintenance that they provided to me on the diagnostic. Way2go Lindsay and Scott
— Sherlene R., Pineville, NC
— Tuffy Charlotte (Tryon Street)
What a great experience I had with Tuffy Auto Service! I was able to talk directly to the owner and manager, Jim who got my car in right away and serviced on the day that it needed repaired. I was even able to get financing where I didn't have to pay up front and got started on a monthly payment plan. Everyone was so professional and friendly too. I feel like I have finally found an auto mechanic that I can trust. Thank you Jim, for letting Jesus Christ shine through you and your business!
— Chrystal T., Rockford, IL
— Tuffy Rockford
Exceptionally friendly staff. They heartily greet you when you come on and when you leave and seem very appreciative of your business. Will be back
— Don and marilyn C., Wisconsin rapids, WI
— Tuffy Sanford
Very good customer service very good prices clean shop I will use them only.
— DeMarcus P., Aurora , IL
— Tuffy Batavia
Recently visited the Farmington Hills location for a repair to the exhaust on my 2007 Altima. They replaced a portion of the exhaust as quoted then found another part requiring repair and did that for cost. They showed me the part and clearly it needed to be replaced. The repair was completed the same day at a fair price and the car sounds like new again.
— Gregory B., Farmington Hills, MI
— Tuffy Farmington Hills
I'm an essential worker at one of the DMC hospitals. I needed my to be to be repaired, urgently. Jeremy took care of my car with automotive knowledge and professionalism. Now, I take my car to Tuffys.
— Canelita B., Farmington Hills, MI
— Tuffy Farmington Hills
They were great from beginning to end. They worked quickly and kept me updated on what they were doing. They also didnt do anything that wasnt yet necessary or without my approval and gave me estimates for other things that may need to happen soon. Above and beyond all of that, they were all friendly and fair priced. Excellent service all around.
— Brooke E., Farmington Hills, MI
— Tuffy Farmington Hills
As always Tuffy does excellent work in a timely manner
— willie v., Detroit, MI
— Tuffy Farmington Hills
Straight Forward. Friendly. Super fast. Highly recommend!
— Ella M., Novi, MI
— Tuffy Farmington Hills
They went above and beyond to help get me road trip ready! I only went in for an oil change and they found a small issue with my brakes and were able to fix it right there for a small fee. They let me know I DIDNT need a full brake and rotor change like another place told me I needed. Thank you for your honesty and help! Youve got a client for life:)
— Lisa M., Batavia, IL
— Tuffy Batavia
John and his staff are wonderful. Will definitely recommend to Family and friends. Will bring my car back for check-up and oil changes
— Kelly V., Aurora, IL
— Tuffy Batavia
Very excellent service, staff is very professional. HIGHLY recommend them. Will be going back. Thank you
— MARIFE S., Aurora, IL
— Tuffy Batavia
Met John and he was able to assist me with my car immediately and hands down Tuffy will be where I go from now on with any car issues.
— Rebecca W., St. Charles, IL
— Tuffy Batavia
Excellent service. Very attentive. Provided excellent guidance with respect to future vehicle care. Go. Visit!
— Roy R., Clermont, FL
— Tuffy North Clermont Hwy 50
I always find Tuffy's to be friendly, efficient, and reasonable. My last visit, two days ago, was even better. I happened to go in to make an appointment, and to my surprise, I was told my oil change could be done immediately. It was a quick, easy, and pleasant experience. The facility was clean and comfortable.
— Douglas H., Clermont, FL
— Tuffy North Clermont Hwy 50
Excellent service, as always. Was estimated that my oil change would be completed in 45 minutes and 40 minutes in to my shopping trip at Hobby Lobby I received a text to let me know my vehicle was complete!
— Casy B., N Clermont, FL
— Tuffy North Clermont Hwy 50
As always, trusted repairs and friendly service ! I see the word is getting out about this Tuffy staff. They are busy and customers look happy. I wouldn't take my car anywhere else and I live over an hour from them.
— Lynn E., Clemont , FL
— Tuffy North Clermont Hwy 50
Great customer service. Very professional and knowledgeable. Vehicle was completed in a timely manner.
— Chris J., Clermont, FL
— Tuffy North Clermont Hwy 50
Great place! Its a chain, but its the feel of a nice local shop. Sasha is the best! He always answers our questions and helps us plan repairs to get the most for the money. Super honest!
— Shawn W., Clemont, FL
— Tuffy North Clermont Hwy 50
They are honest, professional and offer pricing that is fair and competitive. I have used their shop for numerous vehicles I've owned and they always deliver outstanding service and a great experience that exceeds expectations!
— Joe P., Clermont, FL
— Tuffy North Clermont Hwy 50
A great group of guys. They did my breaks in about an hour. I was impressed. Thanks again guys!
— Phillip B., Debary, FL
— Tuffy Sanford
I absolutely LOVE Tuffy's! They are the best Auto Repair place I have ever been. Service 10/10, Cooperation 10/10, & Generosity 10/10. My check engine light came on the day after I went in, and they checked my car for free just in case they missed something. Even after all the stress of spending so much and worrying if my car was okay, they give you a flower after every visit. I, for one, think we need tons more places like Tuffy's. Thank you everyone there for being so amazing, I really appreciated it.
— Taylor S., Fargo, ND
— Tuffy Fargo
Convenient, reasonable ( used a coupon), efficient, personable .
— Jeff P., Bartlett, Illinois , FL
— Tuffy Naples
I worked with Scott and he was super helpful and answered all of my questions. He even took me into the shop to show me first hand what was wrong with my car which I really appreciated!
— Tennille T., West Fargo, ND
— Tuffy Fargo
Highly recommend! Sasha and Chris are the best! If you are looking for a place with excellent customer service, that is honest and won't charge you for repairs you don't need then this is the place for you! I would not go anywhere else!
— Caroline K., Clermont, FL
— Tuffy North Clermont Hwy 50
Its like family when you go to Tuffy! Friendly and they truly care about your cars safety / performance!
— Veronica B., North Clermont, FL
— Tuffy North Clermont Hwy 50
— David W., Kalamazoo , MI
— Tuffy Portage
Staff is kind, professional, and knowledgeable. Very friendly. Tuffy is my go-to whenever I have an issue, minor or major, with my vehicle. The service is typically very quick. They are very clear with explanation of diagnosis, plan, and expectations. They also always give me options and information so that I am able to make informed decisions about my vehicle.
— Rachel Z., Mount Pleasant, MI
— Tuffy Mount Pleasant
tuffy is awesome i have been with them A few yrs. They're very thorough with everything they do. The work is exceptional and the prices are very reasonable. I only trust them to take care of my truck. From tires to brakes to exhaust to engine work to oil changes they are awesome.
— Belinda d., st louis, MI
— Tuffy Mount Pleasant
Amazing Service and Great people. I was pleased with the entire delivery and support rendered during my visit.
— Dandison E., Mount pleasant, MI
— Tuffy Mount Pleasant
Very happy with servicefrom the front desk to the mechanics. Its okay to trust this Tuffy location: your car is in good hands.
— Desmond H., Mount Pleasant, MI
— Tuffy Mount Pleasant
I had an excellent time coming in to Tuffys yesterday. The guy who worked on my car was so kind, I gave him a tip even though my bill was through the roof and Im broke as a joke. The front desk receptionist was so kind and joyful. I enjoyed every moment. Your store has a diverse staff that is very important to me as a woman of color. It instantly made me feel comfortable. A woman at the front isnt seen that often but I was happy I did! I loved everything about my visit.
— Helen E., Mount Pleasant , MI
— Tuffy Mount Pleasant
I am going to continue doing business with tuffy , the lady was very professional and great attitude , yes this means alot to me because I know my vehicle will be in good hands with tuffy for someone that has great attitude will take care of you and great service I'm sold thank you very much for that . I will highly recommend and send customer's to your business .thank you !!!!
— David G., Mecosta, MI
— Tuffy Mount Pleasant
I came in expecting to spend a lot of money. Tuffys has reasonable prices and reasonable people! Maria the receptionist really made my experience the best. I came in with my hair all over my head and she remained professional, prompt, and understanding. It was just one of those days for me. I will be coming back soon. I never received this kind of professionalism from any other car repair shop. If you want car repairs for reasonable prices and with reliable people, go to Tuffys.
— Mariah B., Mount Pleasant, MI
— Tuffy Mount Pleasant
Jeff did awesome job on my old Aspen drives excellent
— Andy W., Mr pleasant, MI
— Tuffy Mount Pleasant
I called Tuffy and I was helped by Maria.. She was amazing to work with . I ask for a quote for some new tires .. she kept her promise and researched and called me back on the new tires . I also had a forward control arm replaced . Tuffy also drove my son back to his house and was going to drop off his car to me .. I can not think Maria enough on taking care of me and my son .
— Paul C., Linden , MI
— Tuffy Mount Pleasant
Excellent service and very helpful staff. Even stayed past closing time to finish my vehicle. Thanks.
— James P., WEIDMAN, MI
— Tuffy Mount Pleasant
Employees were caring and down to earth. I was in and out considering it was just a tire rotation.
— Brandy M., Mount pleasant, MI
— Tuffy Mount Pleasant
This was my first experience with Tuffy. To put it so omg, I will be returning for all my cats needs! The staff are amazing, friendly, and dont push unneeded sales on you! I was worried that my bill was going to be astounding since I own a high end SUV, but they did the job and cost was very reasonable. I would recommend them to anyone!
— Jessica E., Coleman, MI
— Tuffy Mount Pleasant
What a great experience the service was amazing! All the employees were excellent especially the women at the counter! So happy I went there! It was just a overall a great experience!
— Roberta R., Mount Pleasant , MI
— Tuffy Mount Pleasant
I received excellent service both from the front office person and the mechanics. The mechanic working on my Ford diesel engine explained in detail what I needed for top performance of the vehicle.
— Roberta C., Zachary, LA
— Tuffy Mount Pleasant
I have been going to Tuffy for over 8 years now and never had a negative experience with them! As soon as you walk through the door, they treat you like family! They are fair and honest with you when discussing the issue and they do not try to sell you more than you need. If I could give more than 5 stars I would...the staff is amazing!!!!!
— Michael V., Mount Pleasant, MI
— Tuffy Mount Pleasant
Upfront Professional Excellent Customer Service! Mechanics Are Masters Upfront On Repairs Costs And Time Involved To Fix Best! This Enabled Me to Get To My Tuxedo And To Sons Wedding On Time! Loaner Car Santatized Clean. Truck Repair was 3 Brakes old rusty llines had to be replaced with New do to leaks and low pressure. Other line was already replaced by previous owner. Now Have A+ Stopping Power Equally On All 4 Wheels! New brake fluid throughout thru their machine! Awesome Master Mechanic A+ On Professional Install And Service!! Better than New!! Very Pleased!! Thank You God Bless
— Gary K., Weidman, MI
— Tuffy Mount Pleasant
I'll take my car in for service in the future, the service is awesome and the technical guys know what they are doing.
— Kendall W., Mt Pleasant, MI
— Tuffy Mount Pleasant
This was the very first place to ever allow me to walk under my car to see first hand some of the issues that needed fixing. The staff was incredibly polite and extremely trustworthy. I believe I have found the right mechanic!
— D'Andre S., Mount Pleasant, MI
— Tuffy Mount Pleasant
I've been coming to Tuffy for the last 5 years and Tuffy the 12 years prior in W. Lansing. Never ever had less than excellent service. Kudos to all mechanics, managers and secretaries!!
— Jan E., Alma , MI
— Tuffy Mount Pleasant
Outstanding service and quality work!!! I'll definitely be back in the future. Thank you!!!
— Amanda B., Mt. Pleasant, MI
— Tuffy Mount Pleasant
Great fast friendly and affordable! Store and bathroom are clean as well lol. Viisit them for your next repairs!!
— Pernell C., mt pleasant, MI
— Tuffy Mount Pleasant
I Called to have them replace a wheel bearing for me And within 4 hours I was in and out driving again. Its an absolutely great place to go with absolutely great staff.
— Jon T., Mount pleasant , MI
— Tuffy Mount Pleasant
I came for a flat tire to be checked and repaired, it was super cheap and super fast. Maybe 20 minutes total. The short dark haired lady at the front desk made it a super nice experience!
— Natalie C., Mount pleasant , MI
— Tuffy Mount Pleasant
I Called to have them replace a wheel bearing for me And within 4 hours I was in and out driving again. Its an absolutely great place to go with absolutely great staff.
— Jon T., Mount pleasant , MI
— Tuffy Mount Pleasant
Best shop in town! Awesome service, and they have the best staff! Won't take my car anywhere else!
— Jessica D., Coleman, MI
— Tuffy Mount Pleasant
Everyone was very polite and prompt at what they do. I will definitely be back. Thank you!
— Nik W., Shepherd, MI
— Tuffy Mount Pleasant
Everyone was very nice and patient. The lady at the front desk was excellent, she answered all my questions and very helpful. the mechanics were also very helpful and informative
— Autum P., Mount pleasant , MI
— Tuffy Mount Pleasant
Everyone at Tuffys was very approachable and kept me informed about their work on my vehicle. I highly recommend Tuffys to anyone.
— Alex M., Mt Pleasant, MI
— Tuffy Mount Pleasant
I came in for a small repair job and got much more than I expected. Excellent customer service.
— Roberta C., Zachary, LA
— Tuffy Mount Pleasant
This was my first time we are from Oklahoma was kind friendly carefull proffesional and most importantly took the time to explain what the issue was
— Ang D., Mt pleasant, MI
— Tuffy Mount Pleasant
Friendly service, knowable. Got me in quick. Good price.
— Linda M., Mount Pleasant, MI
— Tuffy Mount Pleasant
Fast, friendly service. Reasonable prices and excellent quality.
— Susi S., Midland , MI
— Tuffy Mount Pleasant
Yall are always keeping me on the rd at a good price I appreciate so much keep up the great work guys
— Brent R., Mt.pleasant , MI
— Tuffy Mount Pleasant
I honestly can't say enough good stuff about the guys that work there. Very knowledgeable and have great prices!
— DONNY C., Mount Pleasant, MI
— Tuffy Mount Pleasant
I was super happy with Mr Joe anger and the gentleman that inspected my car they both showed extreme amounts of care and concern and that made me feel like I was at my own families and again Joe anger took very good care of me made sure me and my daughter made it home safe while he fixed my car. They have a strong family like vibe. Thanks guys!
— Bryan M., SHEPHARD, MI
— Tuffy Mount Pleasant
I went in for a ball joint and they did great work, went back for an alignment. The alignment is about 90 percent normal. I spent the whole day there so they may have been a bit overwhelmed with my vehicle. Need to take it back today or tomorrow.
— Andrew F., Riverdale, MI
— Tuffy Mount Pleasant
Delt with some craptacular shops in the past, and this is not one of those. They were very professional; and best of all, not condescending (to many shops are). Shout out to Joesph for being a great guy, couldnt pick a better face for the shop.
— Zack B., Mount pleasant , MI
— Tuffy Mount Pleasant
The service was good. They said it was a solenoid issue. When I left the shop my engine light was off. I drove to the store and when I left the store to go back home the engine light came back on.
— Mitchell L., Mt Pleasant, MI
— Tuffy Mount Pleasant
Great service. Job was done in a timely manner. Customer service was top tier being the first time there the lady at the front desk remembered who I was when I came in and picked up my vehicle.
— Cody H., Mount Pleasant, MI
— Tuffy Mount Pleasant
Very friendly I was referred from a former employee Joseph Anger he called head told them I was coming such a nice touch.
— Julie F., Mt Pleasant, MI
— Tuffy Mount Pleasant
OUTSTANDING, AMAZING & WONDERFUL!! My van broke down while I was out of town & this Tuffy went out of their way to do everything they could to make sure my experience was as smooth & stress free as possible even though I dropped in on them at 4pm on a Saturday. Maria was friendly, kind & understanding & helped make this crisis bearable. Anthony was professional, hard working & knowledgeable. If you need work on your vehicle there is no other place to go!!
— Linda A., Caro, MI
— Tuffy Mount Pleasant
I stopped in without an appointment and they put my car up on the lift within a short amount of time. They were able to repair my muffler right away. Fortunately, it was a small hole causing horrendous noise and the work,was completed on the spot. I would highly recommend this Tuffy service center they are reasonable in rates, and everyone was professional and superior to deal with.
— Mary M., Weidman, MI
— Tuffy Mount Pleasant
My truck has never run better. I wish I would have found this place sooner.
— Thomas ., , MI
— Tuffy Mount Pleasant
They are very professional and quick. Had some major repairs done with them, and they were the cheapest quote given. They even were nice enough to give me a loaner car while I waited at no additional cost. They found and fixed the problems very quickly. When I picked up my vehicle it drove better than the day I bought it. Steve is an awesome mechanic here in Mount Pleasant. All the workers were nice and friendly...they have me as a customer from now on. I would recommend them to everyone.
— Crystal L., Mount Pleasant, MI
— Tuffy Mount Pleasant
I was stranded on the highway during a long-distance trip and had to be towed in to Tuffy due to brake failure. The folks at Mt. Pleasant Tuffy found the problem quickly and fixed it as soon as the tow truck dropped me and my car off there. It happened on a Saturday and I could have been stuck having to stay at a nearby motel overnight waiting for Monday repairs. I was back on the road quickly because they took the time to diagnose the problem right away. Fortunately for me it was a quick and easy problem to fix. I give them all 5 stars and an A+ :-)
— Hillar B., Traverse City , MI
— Tuffy Mount Pleasant
I LOVE Tuffy's!! Top notch service, pleasant and clean waiting room, and these guys REALLY know what they're doing!! Dang and Sasha are the BEST!
— Lynn B., Clermont, FL
— Tuffy North Clermont Hwy 50
Picked up a nail in my tire. Called Tuffy and no problem, bring it on in. Went right to work and repaired tire in about 1 hour. Great service and very friendly.
— David S., Clermont, FL
— Tuffy North Clermont Hwy 50
Friendly staff and reasonable prices. Wife likes coming here as they do reliable work.
— Juan Z., Clermont, FL
— Tuffy North Clermont Hwy 50
I cant recommend them enough! The other day I had to take my Taurus into the Fruit Cove location for a diagnosis on the first day of a week-long trip to the NW. I received a thorough report and Baca went above and beyond to make sure I got every detail I needed. I needed quite a bit of information since I was starting a big trip but he seemed to understand and did everything he could help. They were able to get my car finished by the end of the day he told me the technician, Bob, had dropped whatever he could prioritize mine. While Ive been staying in FL Ive been to a few auto places for various things but have never gotten such exemplary customer service (so good that I wanted to write a review and personally name the people who helped me to give them credit). They were respectful, understood that I was in a bind, and got me back on track. Ive driven about 1000 miles since the repair and havent had any issues.
— Andy S., Fruit Cove, FL
— Tuffy St. Johns
Very happy with my experience at Tuffy! Excellent customer service, quick turnaround and as a female I didnt feel intimidated or pushed into additional services.
— Shayla W., Fargo, ND
— Tuffy Fargo
Michelle and Jerry we're extremely nice and courteous. I was having a very bad day, I called Firestone to fix my car I already knew what was wrong, Firestone said they would be 200 plus dollars just to look at my car, even though I already knew what was wrong. Then I asked if they could take me to the Enterprise Rent-A-Car after I drop my car off to them there was an Enterprise that was literally .2 Mi down the road oh, they said no they were way too busy to help me. I called Tuffy Grove City spoke with Michelle and Jerry, I had no idea that they offered a courtesy vehicle for me to use. They save me 300 plus dollars for not having to get a rental car, they saved me 200 plus dollars by looking at my car for free and not charging me anything until they knew what was wrong. They saved the day also had the car fixed in one day. I had my car back the same day I dropped it off. They did an excellent job, I will always take my car to Tuffy in Grove City.
— Mark V., Columbus, OH
— Tuffy Grove City
Michele is the best wonderful during my visit then I lost my reciept... which I needed b/c it is a lease... and she cheerfully helped me. Thank you for michele I work 3rd shift please don't phone me
— tim w., columbus, OH
— Tuffy Grove City
No appointment, walk in 7:45am. Tuffy was able to get me in immediately and kept me informed. Will be returning for all vehicle maintenance
— Edward M., Columbus, OH
— Tuffy Lewis Center
I came in right before Thanksgiving 2020 because I wanted you guys to look at my brakes. I have a Lexus LX470 and I was positive it needed new brakes. Eric inspected my brakes and told me that they were perfect but just had rust on them that caused the squeaking sound. Brandon also took a look and showed me that they were in great shape! I have always taken my cars here and the work has always been very good and very reasonably priced. I trust them because they have always been super honest!
— Laurie A., Lewis Center, OH
— Tuffy Lewis Center
Have been working with this garage for about 15 years-they are simply the best I could imagine. Expert work, trustworthy, fast, efficient. Would recommend to anyone. Mr. Mike Gordon and his crew are consistently outstanding!
— Keith C., gahanna, OH
— Tuffy Gahanna
I have been coming to Johns Tuffy for 5 years now. I have also written a review prior. This week someone let me know I had no brake lights as I was driving around. I literately pulled over and called Johns Tuffy. Mike picked up the phone and said Bring it in and well take a look. One of his staff looked at it, fixed it and I was on my way! Thats the way John and his staff are! I would recommend them to anyone!
— Marci P., Clawson, MI
— Tuffy Troy Auto Repair
The team at Tuffy does an excellent job. They performed an all around diagnosis on a vehicle I recently bought. The communication and service performed was extraordinary. They have the most up to date technology that provides you images taken by their technicians to help point to the vehicle problem etc. Use them and you will not be disappointed.
— Bernard K., Harper Woods, MI
— Tuffy Troy Auto Repair
I started using this repair/service shop earlier this year when I really need substantial repairs. I held my breath to see what kind of service I really got and it was excellent. This time I just needed an oil change and I was in and out in a timely fashion. This will be my permanent car service business for the future.
— Adelaide A., Troy, MI
— Tuffy Troy Auto Repair
best deal in town. Very helpful, trustworthy,and good workmanship.
— BONNIE L., BLOOMFIELD HILLS, MI
— Tuffy Troy Auto Repair
Took my Jeep there because of the engine lite being on.Diagnosed as a bad catalytic converter. WRONG!! After new converter,o2sensors,muffler,guess what still on. $1400.00 later still on.They should stick to mufflers and brakes.I do not trust them.
— john h., , MI
— Tuffy Troy Auto Repair
Very friendly, professional and trustworthy. Easy to make appointment online and always on time.
— Hong W., Troy, MI
— Tuffy Troy Auto Repair
As a woman, it can be difficult to find an honest Automobile Specialist Shop. I would recommend Tuffy to everyone, especially women. They were very honest and thorough with my vehicle inspection. I also had an oil change with a free tire rotation, I don't know of any other service stations that do that at no extra cost. Thank You for your honesty
— Angela K., Troy, MI
— Tuffy Troy Auto Repair
I cannot say enough about how thankful I am. Dan was so nice and helpful with my vehicle. I have no clue about anything when it comes to vehicles and I felt very confident and safe taking my vehicle to Taffy. I did not feel like I was getting taken advantage of being a woman. I will make sure and tell everyone about Taffy. And I will definitely be back!!
— ANDREA W., LINDEN, MI
— Tuffy Fenton
TUFFYS auto shop in Fenton, MI had amazing service! My wife, brother, his fianc, and I were all traveling to Michigan from North Carolina to see family because my grandfather had passed away. It was about 7:20 in the morning right before they opened. My car started acting up, and luckily it broke down in Fenton, near a auto store. I give Tuffys 5 stars for many reasons. We told them our story, and they got us in right away, did everything they could to help us in a timely manner, with amazing service. I recommend this place to anyone!! We are all now back home with our car fixed!
— Cole C., Fremont, NC
— Tuffy Fenton
Chad/Tuffy.......Customer Service/Satisfaction, priority #1. Totally appreciate everything you do!!!! You guys are the best!!!!
— Steve L., Linden, MI
— Tuffy Fenton
Chad/Tuffy.......Customer Service/Satisfaction, priority #1. Totally appreciate everything you do!!!! You guys are the best!!!!
— Steve L., Linden, MI
— Tuffy Fenton
As always, outstanding service. Efficient, courteous & thorough.
— Dawn F., Elburn, IL
— Tuffy Batavia
John is great to work with and his staff always does a great job. I am confident that they work with integrity which is not common in this industry.
— Kevin M., Saint Charles, IL
— Tuffy Batavia
John and his great team took my truck in after I lost my brakes. I had the brakes done recently by a dealership. What John's team found out was that the previous work was not done fully. I will never trust dealerships again and will bring my future work to Tuffy. I fully trust Tuffy and know they will do a thorough job and keep me safe
— James D., Geneva, IL
— Tuffy Batavia
I have used Tuffy for all my automotive service and repairs since the day they opened and have never had a bad or unpleasant experience. John, Joe and the rest of the crew have always done a superb job and I wont go or trust anyone else to take care of my cars. Thank You Tuffy!!!
— Susan G., Batavia , IL
— Tuffy Batavia
We have taken our vehicles to Tuffy in Batavia for years and have always been very happy with their work. Their pricing is fair and they are honest about what work actually needs to be done.
— Allison F., Sugar Grove, IL
— Tuffy Batavia
They did a great job. Took me in right away. Figured out the issue and fixed my truck within a day. Thanks again.
— Robert S., Batavia, IL
— Tuffy Batavia
Ive been taking my vehicles to John, Joe and their team for many, many years. I have taken my vehicles for oil changes and when repairs were needed felt confident in their judgment. The vehicles always felt better and ran better after their repairs. My vehicle, now, is 16 years old, bought it new but because of their good maintenance, still runs beautifully and I feel safe. Trustworthy and fair prices!!!
— MaryKay S., St. Charles, IL
— Tuffy Batavia
Very nice guys!! I really appreciated that they walked me through and showed me what problems my car was having. I was in and out which I really appreciated as well.
— Josie H., Fargo, ND
— Tuffy Fargo
I have been going to Tuffys for 10 years now and there is no other place I would trust with my vehicles. Everyone there is always kind, courteous, and very trustworthy. And the service is awesome. They even sent a tech to my house once to jump my truck when the battery died ! Thank you to the entire team at Tuffys.
— Eric K., Fargo, ND
— Tuffy Fargo
It is nice to know there are still people who care about doing a great job. Everyone is pleasant and helpful. You will not be disappointed when you choose them.
— Glee L., Lincoln, NE
— Tuffy Lincoln
First time visit on Saturday, March 21st. Excellent, honest service. Thank you, and you have earned a new customer!
— Tom D., Lincoln, NE
— Tuffy Lincoln
For nearly the past three years now, I haven't had to worry about car maintenance and repair services, because I am extremely happy with the work done on my car at Tuffy. I can rely on the honest advice I receive from Brad, Stacey, and Josh to keep my older car road safe and reliable. Besides taking care of regular maintenance, they make every effort to keep me informed of any problem or issue that needs repair, all for a reasonable cost. I highly recommend Tuffy for all your automotive needs regardless of make or model.
— Frank G., LINCOLN, NE
— Tuffy Lincoln
I had a problem with my car's electrical system one night and, being an out of towner, Tire Choice was recommended to me by a local resident. Boy was that a mistake! After 3 days of zero communication or a diagnosis of my car, I sought out Tuffy. I have always had a good experience with the impeccable standards that Tuffy offers and the location in Fort Myers was no different. Nick, the head manager, and Steve were beyond helpful. They not only kept me informed of their process the entire way and quickly repaired my car, but they also managed to save me from spending more than necessary by ensuring that give me the same warranty for a used part as they would for a new one. When I got my car back, I had some residual issue with a fuse. I brought the car back in and they repaired the issue at no extra cost. I highly recommend this shop to anyone in the area unfortunate enough to have any car trouble in the area. They were also open on a Thanksgiving! Thank you Nick, Steve, and Chris for giving me exactly what I expect from Tuffy. Merry Christmas and a happy New Year to you all and God bless!
— Brad & R., COLUMBUS, OH
— Tuffy South Fort Myers
Very Thankful for Kyle Mace - had a blowout on 485 with our 40ft Toyhauler on the way out of town. Got new tires, very fast service - The entire staff here is amazing !! Thank you guys
— Scott F., Stanley, NC
— Tuffy Charlotte (Steele Creek)
They center was quick and thorough with my truck this morning. I highly recommend this location!
— David J., Farmington Hills, MI
— Tuffy Farmington Hills
I am relatively new to Ohio. I tried building relationship with numerous repair shops, which was the mechanical equivalent to back yard mechanic. The end result was I left there with more problems and too many extra parts. I learned my lesson, I go to Jesse, and his crew. Friendly ,Honest up front price quote, and Professional, and they actually fix your vehicle, as they say......No Excuses, and No Extra Parts. I learned my lesson, and hope you don't have to learn the hard way I did. Thanks Huffy Crew.
— Anthony D., Lorain, OH
— Tuffy Elyria (Leona St.)
Jesse and his crew were very professional and helpful in completing necessary repairs. I highly recommend this facility for all repairs. Nice job!!
— Lisa B., LORAIN, OH
— Tuffy Elyria (Leona St.)
Once again Jesse has provided fast and quality service. This time for my daughters car. The cost was a fraction of what another garage quoted. The work was completed within 24hrs after it was towed in. Would not consider taking my cars any where else.
— charles c., amherst, OH
— Tuffy Elyria (Leona St.)
As a former New Yorker, and having some experience in their industry, I was pleasantly satisfied with the service & quality of the work performed by Carlos & his team at Tuffys. Their friendly, courteous & not pushy to take your money. Their diagnostics were accurate and didnt scare me into paying for more repairs on my car than I had requested. Outstanding job!
— John D., Ft. Myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
Stop your search if you are needing car service or repair. Owner Carlos is incredible, technician/mechanic Jarrod is a beast and Ast. Manager Jack is terrific. If you want honest, efficient, knowledgeable, friendly, professionals this is the place. We were traveling from out of state when we had an accident late on a Friday night. Saturday morning without an appointment Jarrod and Carlos quickly had us an estimate and spoke with the insurance adjuster virtually. Carlos was determined to get our car fixed and us on to enjoy our vacation. Carlos was able to correct a deficit in the estimate and secured an additional $300 from the adjuster on our behalf. The parts arrived and Jarrod worked through lunch replacing our radiator, fan assembly, condensers and all that goes with it. He managed to get the damaged bumper and grill back on with a new temp sensor. The work was finished the same day and we were on the road. Tuffy saved us from needing a rental and calmed my anxieties with a guarantee on the repairs. Being in desperate need and from out of state we were completely at their mercy, but could not have had a better experience. Ft. Myers is lucky to have them! I highly recommend them for all your auto service needs.
— Rosalie K., Carthage, IN
— Tuffy Fort Myers (Daniels Pkwy)
I have driven past Tuffy on Randall Road about a thousand times. Once or twice I stopped in to request assistance with minor repairs. Earlier this week I had my windshield and rar window wiper blades replaced. Then, yesteday the dreaded "check engine"light came on. Tuffy quickly determined that I needed a tune-up and a new catalytic converter. Not grt news for me. But, I have to say they did a great job repairing my car. They dropped me off at home and picked me up when the work was done. I did not drive far today, but I already feel like the car is running MUCH BETTER. This was an expensive repair. But, I like my car. And I'm pretty confident that I will be able to keep driving it now. In addition, I would like to mention how NICE THEY ARE! Friendly and very importantly, HONEST. I think that women are anxious about taking their cars anywhere for repair work. Don't be. You will find that the men who work at Tuffy are kind, respectful, and know what they're doing. I thank them for their assistance today!
— Bonnie S., Elgin, IL
— Tuffy Elgin
I have been looking for a service center where honesty and integrity is obvious to me. All the staff, particularly Tom and Troy, worked superbly with me to address what was going on with my truck and come up with a solid, prioritized game plan because I cannot afford to do it all at once. Their demonstration of thorough conversations to tackle all of my questions and concerns brings me a lot of trust. If you are looking for a great place to bring your vehicle where you can trust and enjoy the staff, youve found them.
— Kathy G., Elgin, IL
— Tuffy Elgin
Both of my vehicles are serviced at Tuffy's and I always have the best customer experience everytime. I would highly recommend Tuffy's as one of the best in Columbus.
— Gloria S., Columbus, OH
— Tuffy Columbus (West Broad)
I have had work done on my vehicle numerous times at this location. They do quality work, get the job done in a reasonable amount of time and the prices are fair. I will continue to go to this location if I need anything else done.
— William P., Columbus, OH
— Tuffy Columbus (West Broad)
West Broad was very customer friendly and great service in a timely fashion highly recommended!
— Terrill W., Galloway, OH
— Tuffy Columbus (West Broad)
Such great service. Took my car for the first time here the other day and they did a great job.
— Jonathan C., COLUMBUS, OH
— Tuffy Columbus (West Broad)
Called the shop in the early a.m and the owner worked me in for a oil change and tire rotaction.I was in and out in no time,and the price was right!This owner takes care of his customers;I'll be back!
— Gary D., Galloway, OH
— Tuffy Columbus (West Broad)
I enjoy the trust factor when it comes to my cars from Neil and his staff. if isn't done right they honor there work with out question and strive to make it right. I really appreciate them and will remain a customer for a long time. thanks guys !!!
— MARK S., COLUMBUS , OH
— Tuffy Columbus (West Broad)
I have had several encounters and I was there when the shop was built. I've been a customer for years of this specific location, they have taken care of my broken tie rod within hours of it being dropped off. They even showed me the damaged parts upon requests after they had closed, not many would have taken the time.. But this type of service is what brings me back.
— Brady C., Columbus, OH
— Tuffy Columbus (West Broad)
Been going there several years. As usual the service and work product always excellant
— David F., Columbus, OH
— Tuffy Columbus (West Broad)
Don and Neil are very professional and do not pressure anyone to have service done to their vehicles. They are honest and know how to operate a business I will be a life long customer.
— Tina T., GALLOWAY, OH
— Tuffy Columbus (West Broad)
I highly recommend Tuffy on West Broad Street. I took my car in for a diagnosis after it had been in two other shops. I had the pleasure of working with Neil and Don and they were so friendly. My car is finally back up and running better than ever. This is the only place I will take my car in the future. Thank you again to Neil and Don.
— Tiffany J., Columbus , OH
— Tuffy Columbus (West Broad)
I have been going to the W Broad Street location since I moved to Columbus 5 years ago. I have received nothing but great service. My entire family now comes to this location for service.
— Colleen T., Galloway, OH
— Tuffy Columbus (West Broad)
I met Don and his staff about 4 years ago for some warranty work on my new used car.Normally I do most of my repairs myself but I got a good vibe from the staff here. I dont always bring my cars in for service but they have always been fair and honest from what I've seen.Tge prices here are competitive and they stand by warranty's.
— John S., Columbus , OH
— Tuffy Columbus (West Broad)
Very good service on time I was in and out love it
— Kandice G., Columbus, OH
— Tuffy Columbus (West Broad)
Great service and a great team....I will be back
— Bill W., Columbus, OH
— Tuffy Columbus (West Broad)
As a long time customer, I highly recommend this Tuffy location. They are thorough with their diagnosis, have reasonable pricing and their mechanics do excellent work. The owner, Neil, always goes over and beyond in providing excellent service.
— Gail V., Columbus, OH
— Tuffy Columbus (West Broad)
Neal and Don they treat you right always will tell you what you need and give you options to help you get through those tight budget times without compromising your safety for you and your family. I recommend them to anyone who asks for a shop.
— James C., Columbus , OH
— Tuffy Columbus (West Broad)
I have been going to tuffy for 14 years the are friendly and very helpful and the get the work done....i would not go no where else....
— THOMAS B., GALLOWAY, OH
— Tuffy Columbus (West Broad)
During social distancing I had struts replaced along with sway bars and an oil change. Everything went as expected. I appreciate that the techs here let me know about work that may need done in the near future so I can plan for it. Everyone is so respectful. I have recommended this place a few times.
— Nancy B., Columbus, OH
— Tuffy Columbus (West Broad)
Great place been going there a few years ,always get great service, they have great people .
— joe j., COLUMBUS, OH
— Tuffy Columbus (West Broad)
Neil and his guys are top notch!! Extremely accommodating and treat you RIGHT!! I would highly recommend them for all services and needs for you car! First time they treated me beyond expectations and now forever a loyal customer!
— Mike P., Grove City , OH
— Tuffy Columbus (West Broad)
Best place to get your car worked on for any mechanical work. I will be back when it is safe for me to return to the world. Take care.
— Shirley J., COLUMBUS, OH
— Tuffy Columbus (West Broad)
Great job! Everything I asked for was done properly and completed on time. I would highly recommend.
— Howard S., Gahanna, OH
— Tuffy Columbus (West Broad)
Good trustworthy, reasonably priced auto shop ,Neil and his employees are good at finding the problem, and not repairing something that doesn't need repaired
— Greg W., Galloway, OH
— Tuffy Columbus (West Broad)
I am always pleased when this Tuffy location services my car! I always get a call going over needed repairs and again when the service/repair is complete. The polite personal care I receive is exceptional! I have complete confidence in them! I recommend Tuffy Tire & Auto on West Broad Street and have been working with them over 10 years!
— Molly C., Columbus, OH
— Tuffy Columbus (West Broad)
They were very nice and professional. Neil was very nice at the front service desk. I thought I would need to stay for some time but they had my vehicle done in a reasonable amount of time and a good job. Thank you Tuffy Chet Mckenzie
— Chester M., Gaiioway, OH
— Tuffy Columbus (West Broad)
Neil has been staking care of all 4 of our cars for many years. I trust him. Hes honest, reliable, and affordable. He doesnt talk you in to services you dont need, and tells you if its something that can wait. Ive had things under warranty that were defective and he replaced them without question. I wont take my cars anywhere else unless its something his shop is not able to do.
— Jen S., Baltimore, OH
— Tuffy Columbus (West Broad)
Been going to this Tuffy for years and I trust Neil and his family of workers,Excellent!
— Greg W., Galloway, OH
— Tuffy Columbus (West Broad)
Very good service and not expensive. The people are respectful and very nice
— Ned S., COLUMBUS, OH
— Tuffy Columbus (West Broad)
I have had Neil and Don service all my vehicles for years. Always do a great job with quick turn around service. Never have had a issues with the repairs I have had done. I have recommended a couple of coworkers to have these guys service their vehicles as well.
— Jerry R., Grove City, OH
— Tuffy Columbus (West Broad)
I recently brought my car in for routine tires and brakes. It turned out that my car needed more work than I thought and the bill was going to be substantially more than I had budgeted. Russ was very understanding and helpful. We were able to find ways to bring the cost down to a more manageable amount and I was never made to feel bad about being on a tight budget. All my options were thoroughly explained with pictures and the entire experience was amazing. I highly recommend having your vehicle serviced at Tuffy.
— Justin M., normal, IL
— Tuffy Bloomington
Russ and his team always make me feel comfortable and like they are keeping my vehicle safe. Upfront and honest. Highly recommended......
— Janet E., Hudson, IL
— Tuffy Bloomington
The most trustworthy place to get your oil changed. I took my car in to get the oil changed and it was well below the mileage necessary for a change. They took a look at it, let me know it was still good and charged me nothing. I will be using Tuffys as long as I can for all maintenance issues.
— Evan C., Fargo, ND
— Tuffy Fargo
James and the whole crew are some of the most accommodating and pleasant people I have ever run into in the car industry and ever. After a long day of being broken down on the side of the road, we were placed into the gracious hands of James and his crew. They allowed us to stay as long as we needed and provided us with many accommodations to make our day better. They got us back on the road as fast as they possibly could and I would love nothing more than to use James and his Tuffys crew exclusively for any car problems! If you guys see this, thank you and keep up the excellent customer service!
— Ejuah A., Sturgis, MI
— Tuffy Sturgis
— Rose H., Sturgis, MI
— Tuffy Sturgis
Been going there for my oil change almost 3 years now.Wont go anywhere else.Great service in every way.
— Valerie G., Sanford, FL
— Tuffy Sanford
Dropped me off at worked and helped me afford the repairs! Great people. Great service. Highly recommended!
— Cynthia S., Sanford, FL
— Tuffy Sanford
Dropped me off at worked and helped me afford the repairs! Great people. Great service. Highly recommended!
— Cynthia S., Sanford, FL
— Tuffy Sanford
Tuffys is AMAZING! I had a leak in my tire and they were able to get me in right away to get it fixed. They were so friendly and super fast. They had my tire fixed in less than 30 minutes. It is so hard to choose a repair shop with so many choices in Fargo, but when I got into my car and saw the carnation and thank you note on the passenger seat, I knew I would be taking my car to Tuffys from now on. Thank you guys so much for providing a personal touch that makes you stand out from the rest.
— Teresa M., Fargo, ND
— Tuffy Fargo
Scott and his team were so helpful in assisting me with my car troubles on a weekend. Very reasonable pricing. They took my car for multiple test drives to make sure everything was working properly before returning my car to me. Will definitely be back for future car problems.
— Ashley G., Fargo, ND
— Tuffy Fargo
Ruddy got done on a day when the whole county was shut down because of snow Thanks for your prompt service and friendly service!
— Neil B., Portage , MI
— Tuffy Portage
Quick excellent service, great reasonable pricing. Great employees, will be back for further work.
— Daunice D., Novi, MI
— Tuffy Farmington Hills
These guys are top notch Ill be going to them for the rest of my life really do an outstanding job every time thanks Jeremy and crew!
— Derek K., Madison heights, MI
— Tuffy Farmington Hills
I would recommend Tuffy Bay rd because Sam is very helpful he's helped me and my boyfriend out quite a few times so I definitely wil be back.
— DENISE A., Saginaw, MI
— Tuffy Saginaw (Bay Road)
we had an issue with our. Car running rough. Stopped there they took it in asap and diagnosed the problem .the staff 1took care of everything. We will definitely come back. Thanks again!
— Gregory B., Davenport, FL
— Tuffy Sanford
we had an issue with our. Car running rough. Stopped there they took it in asap and diagnosed the problem .the staff 1took care of everything. We will definitely come back. Thanks again!
— Gregory B., Davenport, FL
— Tuffy Sanford
I was very impressed with the level of customer service I received at Tuffys (Sanford). This was my first time at Tuffys and I will definitely be back. I needed my brakes, pads, and rotors installed and the price for labor was extremely fair. I actually went to 2 other auto shops before coming to Tuffys for this repair and Im SO glad I waited! When checking in the vehicle 2 staff members from the back even came up to assist with my care. They have a well developed team based approach. Highly recommend.
— Jaqueline P., Sanford, FL
— Tuffy Sanford
I was driving from STL to Chicago when I noticed my tire probably had a leak and that I needed to pull over and fire a tire shop. Im not familiar with Bloomington and felt overwhelmed by the anxiety that comes with car issues and being a woman in a car shop. So many times I have felt taken advantage of because of the way men treat women in this industry. I learned very soon I was in the best hands I could have landed in. Russ was an amazing guy and took good care of me. As a queer person and as a woman these environments often feel threatening and in this experience I felt like I had ran into an old friend. This shop is nowhere near where I live but if possible I am going to try and plan car maintenance at this shop on my trips from Chicago to STL. I could not recommend this place enough. Go in and see Russ! Let him make you laugh or smile. Youre safe here and you and your car will be treated respectfully.
— Cait E., Chicago , IL
— Tuffy Bloomington
Tuffy service managers are always so pleasant to work with. Delivering the message that the work is going to be expensive is not easy and they maintain such a professional and polite attitude. I really appreciate all their help.
— Teri L., Bloomington, IL
— Tuffy Bloomington
We have been bringing our cars to Tuffy in Westerville for over 20 years. We have always received excellent service from Carl, Ron and their team. They notify us of upcoming required maintenance so we can plan our expenses. Cost for services are reasonable. We plan on going to Tuffy Westerville for many more years.
— Eric M., Sunbury, OH
— Tuffy Westerville
Ron & Brad are great! Efficient, honest, professional.. Can't ask for more than that! Everything from oil change to major repairs... very pleased.
— Bob B., Westerville, OH
— Tuffy Westerville
Ive taken all my cars here, and its never been an issue. Sam is always very helpful and has everything under control. Hes a crucial part of that that Tuffys location
— Julio A., Saginaw, MI
— Tuffy Saginaw (Bay Road)
Dustin is the guy that rebuilt my transmission and did a great job. The team searched for lower cost parts to save me money and they even saved the old parts to show me what they replaced. Transmission jobs are not easy and you want a qualified technician to perform the replacement, so I recommend using the Tuffy location on Central Ave. for your auto repairs. I plan on returning to this location for my auto repairs. Thanks again!!! (very professional when they call and I really appreciate that as well.)
— Steven D., Toledo, OH
— Tuffy Toledo (Central Ave.)
TUFFYS is the place to go, they rock , friendly and so helpful. They get u in and out dont piss around , They are awesome !!!
— Connie J., West Fargo, ND
— Tuffy Fargo
The most helpful team as can be..Thanks Matt for working out payment plan..
— Tim B., Appleton, WI
— Tuffy Appleton
Great guys work here. They always do a fantastic job. They wont rip you off.
— Tracy H., Grafton, OH
— Tuffy Amherst - Auto Repair Center
When the local Chevy dealership told me that they were scheduling oil changes 11/2 weeks out I called tuffy Amherst they were able to get me in same day within 2 hours. Great service I will defiantly be back
— Brian K., Lorain, OH
— Tuffy Amherst - Auto Repair Center
I was heading door to take care of an issue and I needed to find a quick oil change. I talked to the store manager He told me if I brought it over right now he get me right in and he did. It was kind of comforting to hear a customer say he drove all the way up from Canton Michigan to this location because he got the greatest service there any did a very good job..
— Robert H., New Boston, MI
— Tuffy Farmington Hills
Excellent service from team. Jeremy is a very professional and experience Service Mgr.
— Manoj K., Novi, MI
— Tuffy Farmington Hills
Spoke with Stan in Russ at this location and he took care of my son and a Van not only did they take care of us they were very good to us the game was I sure special attention made sure that the vehicle was safe in my son pulled away with a smile on his face for a child who's not car Enthusiast's it was my pleasure to deal with them to make sure my son drove away safe thanks again for the great hospitality and work.
— David S., Tinley park, IL
— Tuffy Bloomington
Always a pleasure going in and having quality and reliable work done. Not once have I ever felt scammed where Ive had that at other shops. Russ and the employees of Tuffy are beyond good people. Keep giving them your business as I know I will be!
— Elijah H., Bloomington, IL
— Tuffy Bloomington
The guy at the front desk was very pleasant and nice It was a great experience.
— Erica V., Perrysburg, OH
— Tuffy Perrysburg
We had an emergency with our van, and change a lot of parts of the break system and the alternator. They look for the parts from many suppliers. They did an excellent job.
— Antonio A., Kissimmee, FL
— Tuffy Sanford
This was my first experience with Tuffy and it was easy, no hassle and was very customer service oriented. Very satisfied with service and the mechanic even showed the part that was replaced and explained what had to be done. Amazing! I'll be returning for future, repairs,if necessary.
— B C., Sanford, FL
— Tuffy Sanford
Went into this tuffy store on a what I thought would be a busy Wednesday morning to find out about financing an all new brake job on front and back asked what it would run me as I am a delivery driver so having good brakes was a must! Well after getting the quote and the approval I made an appointment for the next day however I made 1 delivery and my back brake locked up. They were able to get me pretty much right in the same day and got it done in 2 hours! The people at this location went above and beyond! So thank you!
— Jennifer H., Wyoming, MI
— Tuffy Wyoming
Always treated very well at Tuffy in Sanford. I used to be a loyal Tire Kingdom customer, but not any more.
— Wray L., Sanford, FL
— Tuffy Sanford
I totally trust Tuffy to do all my car repairs. Great staff and technicians. They always explain everything to you and do a great service.
— Shelly P., Mattawan, MI
— Tuffy Portage
Great and friendly customer service!! I was to be in the area and Chris accommodated me with an appointment that fit my busy schedule I had that day. Very grateful for that!! Definitely recommend Tuffy Lockport!
— Mia s., Homer Glen, IL
— Tuffy Lockport
Very pleased with the honest and fair prices..staff very friendly and helpful
— Amy H., Sanford, FL
— Tuffy Sanford
TUFFY'S ROCKS THE BEST AUTO REPAIR SHOP IN THE STATE!!!!! Tuffys super professional, amazingly fast, with great communication. First time using tuffys and definitely won't be the last. THANKS
— Derrick L., Fargo, ND
— Tuffy Fargo
John and his team always take great care of us and our vehicles. Trustworthy, dependable, and friendly with fair prices. I highly recommend them! We wont go anywhere else!
— Amy H., North Aurora, IL
— Tuffy Batavia
Great!! Service and professional caring crew. I have had all my vehicles serviced here and will continue to as long as I live in Illinois. They care about your vehicle as if it was their own. You have a very good crew - John. Keep up the good work.
— Ric O., Warrenville, IL
— Tuffy Batavia
These are very trustworthy people. I used them for a while for regular oil changes and a few other things. Recently I took my daughters 2013 beetle to VW for a clicking noise in the front. They wanted between $1500 to $1600 as they said I needed new shocks. I called Tuffy and John gave me a price of $699. I took my car in and left paying $69 which included an oil change. What??? My shocks were not rusty as I was told by the VW dealer in Elgin. Just needed to be adjusted. It has been a month or 2 now and it drives nicely. No noise. He could have taken my $699 and I would not have known better. This is where ethics and trust comes to play. They do a great job and you can trust them.
— Ben C., Geneva, IL
— Tuffy Batavia
This is the only auto repair shop I go to get oil changes to major repairs done. Their quality is second to none, honest with what each vehicle needs. This Tuffys location is the only place I recommend to other people. Thanks for all the great work done on all our vehicles.
— Clay P., Geneva, IL
— Tuffy Batavia
John and crew do the absolute best job. They don't try to sell you services you don't need and they are extremely honest and priced fairly. Did my breaks fast and even warranted my battery after noticing it was compromised. You want the best car service go to Batavia's Tuffy.
— George T., Batavia, IL
— Tuffy Batavia
I have been coming to Tuffy Tire & Auto Service for years! They have always been professional, friendly, knowledgeable, honest and helpful. John and Joe are definitely car guys. Appreciate being a female taking my car in not knowing what was wrong and not being made to feel like I was an idiot. :) Thank you guys!!
— Eileen P., Batavia , IL
— Tuffy Batavia
John, Joe and team never fail to give you a comfort & secure feeling. Over the many years we've brought all of our cars to Tuffy's Batavia, we've never had a bad experience with the team.
— Mark C., Batavia, IL
— Tuffy Batavia
Every time I come in for service John and Joe have always given me the best service. I would recommend Tuffy to anyone who is looking for excellent car care
— John J., AURORA, IL
— Tuffy Batavia
Always the best given by everyone there. The only place I trust. John and the guys always take care of us. I tell everyone I know to go there.
— Rhonda L., NORTH AURORA, IL
— Tuffy Batavia
Thank you to Russ and team for your quality service and friendliness while giving my truck a tuneup. Always nice to see you.
— SCOTT F., Towanda, IL
— Tuffy Bloomington
As always the service was excellent, the work was professional, and the customer service was above and beyond any other
— Calvin B., Fargo, ND
— Tuffy Fargo
The staff and customer service were fantastic! They repaired my 2007 FJ Cruiser in a timely fashion, and a lifetime guarantee on my brakes
— Joe M., LONGWOOD , FL
— Tuffy Sanford
I have been going to {Sanford) Tuffy for years. Always good work they even check my spare tire when I ask, Very happy to know they are there for me.
— Maggy R., Sanford, FL
— Tuffy Sanford
The guys there are really great, they squeezed me in on a Saturday afternoon to do my front end alignment, because I couldnt get off work to do it during the week when they had openings. I thank all the guys at the Farmington Hills Tuffy on Halstead road for great service, and I plan on having all my service work done there on my vehicles.
— James S., Novi, MI
— Tuffy Farmington Hills
Jeremy, James, and staff are awesome. Very quick and efficient services. Always easy to make an appointment with great communication. Highly recommend.
— Troy T., Allen Park, MI
— Tuffy Farmington Hills
Jeremy is a very professional and experience Service Mgr. Please don't hesitate to take your vehicle in for service.
— Dial D., Detroit, MI
— Tuffy Farmington Hills
Very professional with excellent service.
— Canelita B., Farmington Hills, MI
— Tuffy Farmington Hills
I was traveling back home from school and blew a brake line that was rusted out. I knew tuffy would be closing at 6, so I called to see if they'd be open the next morning with it being the day before thanksgiving. Everyone was absolutely fantastic. Bryan and Kim at the front desk were helpful with updates to keep me informed about my vehicle. I really appreciated that they were able to keep a conversation with me while I waited. Finished driving 16hrs after brake line was repaired and have not had any issues since! Really appreciated the guys taking their time to do the job right and ensuring my safety. Defintiely would come back if I was local to that area! Tuffy will always be my #1 choice, but this location definitely tops every other I've been to.
— Kimmy D., Pelham, MI
— Tuffy Pelham
Thank you for being honest and taking care of the situation in a good option if I need to work more I will recommend you or ghost see you for me thank you very much
— Brandon R., Mendon, MI
— Tuffy Sturgis
James and team were excellent! Fast and efficient service. Friendly and found out the problem quickly. I was in and out in less than an hour. Thank you for the great work guys and having a nice receptionist to talk with. I will return again!
— Kristine K., Shipshewana , IN
— Tuffy Sturgis
Employees are really nice, courteous. However, When James spoke to me, he said the car needed $4600 of repair. Old car. Not safe. Said cause was "lack of maintenance" and grease zirts needed attention. Leaking fluids everywhere. HOWEVER husband says that car doesn't have grease zirts, and when HE talked to James, got totally different story, $ estimate. Hmmm. You can draw your own conclusion. We will not be going back.
— Janet R., Bronson, MI
— Tuffy Sturgis
Loren was extremely helpful! A neighbor recommended that I go to Tuffy and since I've been there I can't imagine going anywhere else. I appreciated their positive attitudes and quick service!
— Allison P., Chicago, IL
— Tuffy Chicago
I have service done regularly at Tuffy. They do quality work in a timely manner. The staff has always been very professional and friendly. Most importantly, they are honest about what needs to be done, what does not, and what can wait. They also have one of the nicest waiting rooms of any shop I've been in. Highly recommend!
— David F., Normal, IL
— Tuffy Bloomington
GREAT PEOPLE, GREAT MANAGEMENT WE WILL ABSOLUTELY GO HERE FROM NOW ON. BRIAN AND DIANE RUSH
— Brian J. R., Rockford, IL
— Tuffy Rockford
If I said this group of amazing mechanics were any less than lifesavers, I'd be lying. My mom and I are traveling, and noticed steam coming from the hood and that unique smell of coolant. Not being from the area, we had no clue where to go for quick and reliable service. A search of Google said we were close to Tuffy Auto Service. After a quick call and explanation, we headed over! After a quick chat with the man at the counter, not only did they promise to fit us in as quickly as possible, they were understanding about the 5 teacup chihuahua/min pin dogs that we had in tow. My dogs are NOT well civilized or socialized. We weren't there more than 5 minutes and the car was already being taken in to be checked. The repair ended up being a new radiator. WOW!!! What a thing to happen when you are traveling. While they were working on the repair, they were kind enough to let us use a courtesy car to complete the errands we needed to do. We are sooo thankful!! Doug had even fed my dogs a granola bar!!! How cute, sweet ,kind and thoughtful of him!!! On our way back, we stopped and got all the guys in the shop some donuts as a thank you. They got us in fast. They dealt with my very noisy dogs with patience and kindness, AND they completed the repair in record time!!! Under 3 hours from when we called for the WHOLE thing!!! If you need your car fixed, and want an awesome, reliable shop with a GREAT bunch of people, PLEASE PLEASE do yourself a favor and check out Tuffys. Btw, the car runs BEAUTIFULLY!! She's purring!!
— Christina C., Saint Michael, MN
— Tuffy Rockford
Ron and all the crew at Tuffy Westerville are there when you need them. They always give honest and reliable service you can depend on which is hard to find these days.
— Robert S., WESTERVILLE, OH
— Tuffy Westerville
Weve been using Tuffy Westerville for about six years since buying a house nearby. Ron runs the shop efficiently and has a good crew of experts. I have never been disappointed in the timeliness or quality of their work. I consider them to be honest and straightforward. I highly recommend Tuffy Westerville for your car maintenance and repair needs.
— Steve C., Westerville, OH
— Tuffy Westerville
Can't say enough positive things about Ron and the team. Been taking my cars there for over 20 years. What I like the best is that I trust that they will give you the honest assessment of what needs to be done with the car. I know that they will always give me options and never push services that don't need to be done.
— CHRIS D., WESTERVILLE, OH
— Tuffy Westerville
This review is well deserved! We've been taking our cars to Tuffy for many years. This week, my dad's 1996 Trans Am indicated coolant issues. Dropped it off & Ron had it fixed in less than 24 hours. Dropped another car off when we picked that one up. Ron completed an oil change, new brakes, and new tires in 24 hours at less than what the dealership would charge. As far as customer service is concerned, they are top notch with Ron being vital to our repeat business. I've referred coworkers, family, and friends. All of them have left Tuffy as happy new customers. Ron is quick to answer phone calls, texts, emails. He's professional, polite, knowledgeable. What other auto service provider displays their children's art work front & center? We're lifers!
— Gennifer P., Westerville, OH
— Tuffy Westerville
Neils did an amazing job! (I hope I spelled that correctly.) He was on time, friendly, and made getting my oil change easy! Thank you very much, I will be coming here again in the future.
— Shannon E., Grand Haven, MI
— Tuffy Grand Haven
Called cuz I was hearing a clunking/clicking noise when I turned and at drive thrus when I started n stopped, they got me in right away. I was sure it was going to be a pricey fix but it was just snow under my tires next to the brakes and I kept hearing a hissing noise in my vents when the air was on low which turned out to be leaves in the cabin filter. Thankfully nothing major was wrong but I'm so grateful they removed all that for free and assured me nothing was wrong on the front end which I was worried bout. Thanks for the help and peace of mind!!
— Jasmin -., Wyoming, MI
— Tuffy Wyoming
Great service and the staff is very polite and professional. I would recommend Tuffys to anyone.
— Tony P., Moorhead, MN
— Tuffy Fargo
Tuffys cares for our vehicles like they are their own! Always takes just as long as they quote you, they dont push for you to do other things, and you know they took the time to make sure everything is the way its suppose to be before they are done!!
— Breanna F., Comstock, MN
— Tuffy Fargo
Carlos was AWESOME. Very efficient excellent and personal service. Very satisfied.
— Gus B., Fort Myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
I had a flat tire on New Years Eve day and called around to have it plugged and patched. Tuffys pulled through when the three other businesses I called didnt! Thank you Tuffys.
— Roger M., Fargo, ND
— Tuffy Fargo
The staff was very knowledgeable and calked me to discuss what they had found and how much it would cost before doing any work, very courteous and professional i will recommend friends and family to tuffy in the future
— Brent J., Fargo, ND
— Tuffy Fargo
Brought my car In for an exhaust repair. Great Service from both the office and technician working on my vehicle
— Ian K., Vicksburg , MI
— Tuffy Portage
Called for an appointment-got in the next morning. My boyfriend brought my vehicle in-said very friendly efficient business.
— Denise K., Fargo, ND
— Tuffy Fargo
Fast and friendly service every time I come in..... Fair prices.... Trustworthy service.
— Floyd M., Clinton twp., MI
— Tuffy Clinton Township
Above and beyond service and follow thru after multiple repairs in the same week. Acknowledged that they had missed part of an assessment that would have cost me an additional $750. Only charged me for the part. They did the labor and installation for free! Understood my limited funds and worked with me on that. Excellent team work! I'm a very satisfied customer. Thank you!!
— Lisa S., Bloomington, IL
— Tuffy Bloomington
Brought my car in late in the day due to an unexpected brake problem, provided me with a nice loaner car and had the car ready the next afternoon! Great service!!
— Vic T., Vicksburg, MI
— Tuffy Portage
I was out running errands and my engine light came on, it's never come on before, so I immediately drove over to Tuffy's to have it checked out and they were able to get me in quickly and they did a diagnostic test and found an issue and they suggested the most efficient and thorough way to resolve what they believed was causing the issue and I completely trust thier word and thier knowledgeable assessment and they resolved my problem quickly and I was on my way, another satisfying experience at Tuffy's. Thank you. They are friendly and honest and I never hesitate to go there.
— Kurt B., Rockford, IL
— Tuffy Rockford
I have been taking my Subie here for a couple years. This business is honest, provides quality service @ the quoted price and doesnt try to upsell extra parts & services. I really appreciate the TUFFY Service center in Portage!
— Susan P., Portage, MI
— Tuffy Portage
Staff was very friendly and work was done in a timely manner. Front desk was wiping/cleaning through out my wait which is always reassuring and the mechanics were very nice and patient while talking me thru the issues for my vehicle. Unless I start to see oil leaking in the next few days- I would deff recommend!
— Desiree P., Rockford , IL
— Tuffy Rockford
Awesome Service, Good people, Honest and dependable. I will never go anywhere else. Finally found a place I can trust.
— Zachary S., Portage , MI
— Tuffy Portage
I'm glad I'm came down and get my oil change and look over my car and see I needs to gets some up date work on my vehicle and the mechanic and other staff is good.
— Lucy S., Kalamazoo, MI
— Tuffy Portage
The crew is awesome, I wont trust any other repair shop with my car. They are very honest and wont try to fix something that isnt broken. I recently had to have a lot of repairs done to my car and Roy had me come out to the garage and showed me every single that was wrong with it so I knew exactly what I was paying for.
— Heidi B., Saginaw, MI
— Tuffy Saginaw (Gratiot Rd.)
Excellent customer service! These guys went above and beyond helping me with my vehicle situation.
— Joan C., Midland, MI
— Tuffy Saginaw (Gratiot Rd.)
Super friendly and knowledgeable staff members! Fast and very accommodating service! Drive out of my way to go to this Tuffy because I know my service and experience will be worth it! Keep up the great work guys! Always nice cold drinks while I wait too!
— Elizabeth V., Toledo, OH
— Tuffy Toledo (Central Ave.)
Exceptional care and service. Would highly recommend. Friendly & professional.
— Judy S., Farmington Hills, MI
— Tuffy Farmington Hills
Jeremy and James and the crew here go above and beyond with their customer service. My employer sends our fleet vehicles to this location, and I usually am the person elected to take the cars for service. Having built a relationship with these guys, I now bring my personal vehicle here as well. I highly recommend them.
— Diane R., Shelby Township, MI
— Tuffy Farmington Hills
Great guys that know what they are doing
— Jonathan M., Farmington hills , MI
— Tuffy Farmington Hills
Thank you so much for the great and fast service. You have amazing staff !
— April C., Roscoe, IL
— Tuffy Rockford
I contacted Tuffy's Automotive and inquired about having four tires mounted that I purchased from the internet. Pricing was more than fair, I was impressed they inspected my vehicle I noticed a few issues. I had them do additional work. Russ was kind enough to get me a loaner vehicle. Told me the car would be ready Monday, received a call 3 hrs later tell me my car was done. Great attitudes,kindness and recommend them highly.
— Daniel T., NORMAL , IL
— Tuffy Bloomington
Had a problem with a water pump, I had gotten my Jeep in later in the day. Russ told me that they would have it done 1st thing in the morning the next day. Nope, my Jeep was done that same day ! Awesome service, great people and WOW in customer service! Thanks Russ and the Team at Tuffy
— Mark S., Normal, IL
— Tuffy Bloomington
Thank you, Tuffyrockford is friendly, trustworthy, efficient, knowledgeable, well priced, went beyond our expectations and they will get all our business eventhough they are way across town from where we live because I want to have peace of mind when I drop my car off that it will be treated correctly and efficiently and I have that peace of mind here at Tuffyrockford, thank you again.
— Kurt B., Rockford, IL
— Tuffy Rockford
EXCELLENT AS ALWAYS! We ran into a few leaks on our recently purchased used vehicle and Jim and the gang found multiple issues but saved us the cost of what could have been the worst and most expensive problem. Merry Christmas and Happy Holidays to all of you!
— Marty & Debbie H., Loves Park, IL
— Tuffy Rockford
Very helpful advice with DIY and answering questions about the vehicle. Recommend services yet don't push stuff. Loyal customer for 5+ years.
— Robert A., Sylvania, OH
— Tuffy Toledo (Central Ave.)
Nate, Tony and their fellow mechanics work hard to make you happy. They helped with a stubborn nut for a DIY maintenance item, a BIG help without charge.
— Bob A., Sylvania, OH
— Tuffy Toledo (Central Ave.)
I thought they were very caring and i would recommend them to anyone
— Roger H., Portage, MI
— Tuffy Portage
Brought my 05 Wrangler in for Death wobble, and a minor oil leak. It took time but with my patience and their Team's diligence everything worked out. Thanks, Jason, Alan, team and Loren!
— Daniel M., Chicago, IL
— Tuffy Chicago
I was visiting family and my truck had unexpected power steering issues, breaking down in a parking lot. Steve and team were recommended by some local residents and I found Steve and team to be honest, efficient, and reasonable. They completed repairs in one day, allowing me to be safely back on the road on time. I highly recommend their service.
— Shelly M., Safety Harbor, FL
— Tuffy South Fort Myers
The industry stopped making after market muffler for my wifes Saturn. After checking the internet and parts stores, the only option seemed to be buying an entire exhaust system from the manufacturer at over $1,500. Tuffys was able to find a muffler that would work for the car. However, they had to make some creative adjustments to make the pipes line up right. Overall, they were able to provide an exhaust solution at a fraction of the cost! Very pleased!
— Dan F., Bloomington, IL
— Tuffy Bloomington
Great service ! I made an apt on line. It was easy ! Shawn the technician is amazing ! Great service ! Love you Tuffy people !!!!!!
— Kathy M., Galesburg , MI
— Tuffy Portage
Took my car in when it started to run rough & check engine light came on. Joe quickly found the problem, had part delivered, & had it ready to go quickly. I always bring our cars to John and will continue to do so. No one else does maintenance or work on our cars for us.
— Marc S., Bartlett, IL
— Tuffy Batavia
Tuffy in Batavia always offers dependable and reliable service which is hard to find in this day and age.
— Daveed Y., Aurora , IL
— Tuffy Batavia
John and his team have been truly trustworthy and thorough . Best Service Ive ever had !
— Gerry S., Elburn, IL
— Tuffy Batavia
Ive been using Tuffy, Geneva, for maintaining my cars for years. Never, not once, have I been disappointed with the service received. John, Joe and the entire staff have always been courteous, professional and thorough. Always taking the time to explain the recommended repairs. John ensures the staff stays current and knowledgeable in all aspects of auto repair. Giving his customers the comfort that repairs will be completed correctly.
— Joe F., Geneva, IL
— Tuffy Batavia
Always & good job with John. Cost super competitive & John takes care of smaller issues before they become big.
— Fran L., Elburn, IL
— Tuffy Batavia
I was fist time at this shop, recommended by Discount Tires for alignment. It was very pleasant experience no hassle. Entire job completed on time in fair price
— Arvind P., West Chicago , IL
— Tuffy Batavia
I have always felt confident with their work my Bother-in-Law cant say enough about you guys theyre the best!!!!
— Joseph O., Batavia , IL
— Tuffy Batavia
A fabulous team James, Dusty, Marcelino!!! The car had started making loud noises & exhaust fumes coming inside. The problem was quickly found & part replaced & repairs done. Also had oil change & checked everything was good before winter. Everything was explained plus cost. They even explained things for me about my car I didnt realize how to use (no question is silly or dumb) thanks for the awesome work & making me feel like a valued person.
— Cheryl S., White Pigeon , MI
— Tuffy Sturgis
Every time I go to tuffy i have a great experience. Everyone is so helpful and friendly.
— Joseph B., Kalamazoo , MI
— Tuffy Portage
Ive been going to Tuffys for 10 years now. I appreciate The honest answers and explanations to my questions. Ive never felt that this is a guys only kind of place, and ladies, you know what I mean when I say that. The bathroom and waiting area are always clean, too. I feel very comfortable encouraging anyone to go to Tuffys on College Ave.
— Gwen S., Neenah, WI
— Tuffy Appleton
I called my husband because my car was making weird noises and we live an hour away. He called Tuffy since I was right close and they got us right in. The service men were very pleasant and they had us out quick.
— Nicole B., Gladwin, MI
— Tuffy Bay City
Amazing service. Came in desperate for quick service to remove nail from tire and the performance has now made me move all my future business here.
— Rex M., Naples, FL
— Tuffy Naples
Efficient and excellence in every department. I wont hesitate to use stuffy again
— JoAnn M., Naples, FL
— Tuffy Naples
Very professional and very proficient, Ill definitely come back again!!!!
— Dwayne G., Wixom , MI
— Tuffy Farmington Hills
Very efficient and knowledgeable. Great service!
— Mackenzie T., Farmington Hills, MI
— Tuffy Farmington Hills
The gentlemen at Tuffy Farmington Hills always take great care of me! They get all my business.
— Rosey A., Farmington Hills, MI
— Tuffy Farmington Hills
I Came in today to get an oil change and the Technician Josh was very friendly as well as James who was working Behind the counter. They was very professional and helpful I will be back for service to my other cars.
— Regina W., HOWELL, MI
— Tuffy Farmington Hills
I came in to Tuffy about a couple of months ago to get brakes done on my car. The tech guy was thorough with the inspection on my car and let me look at what had to be done. An excellent job was done,brakes are better than when I bought the car new. The car is seven years old with a little over 36,000 miles,I will be for future service
— Melvin S., Farmington Hills, MI
— Tuffy Farmington Hills
When they give you a time for your appointment, they honor it. No long waits. Very efficient time management and service.
— Gail C., Fargo, ND
— Tuffy Fargo
— David W., Kalamazoo , MI
— Tuffy Portage
We are so blessed here in the Fenton area to have Chad (mgr) and his fine staff at Tuffy tire and auto service. When you drive away after service, you can be confident you had great work done at a good price. Thanks again for great service on my brakes.
— john c., Linden, MI
— Tuffy Fenton
I now only take my Vehicles here. They are honest and fair. The the way they treat each customer is amazing. Thank you all !!!! Great job
— Denise M., Linden, MI
— Tuffy Fenton
Being an older female I appreciate them carefully checking over my 2006 Ridgeline. They explain issues in detail. I wait or they give me a loaner car. They also tell me what I don't need! Cheerful and efficient. And prices are reasonable.
— Gail C., Fargo, ND
— Tuffy Fargo
Got me inn quickly freindly service was great quality work have no issue that I can see understood my problem.was kind treated as a person that should be treated not just a customer thanks for everything Jeffrey
— Jeffrey L., Portage, MI
— Tuffy Portage
Jason, Loren and their staff always take good care of you, honest and reasonably priced. Have been going there 20 years and 4 vehicles. Highly recommended.
— Terry B., Chicago, IL
— Tuffy Chicago
I love this service and quality of this shop, they make everything so easy to understand and always double and triple check to make sure your problem has been sorted out. They are very quick but thorough, and never try to push extra costs or maintenance on you. Would recommend this shop to everyone and anyone!
— Ellie H., Normal, IL
— Tuffy Bloomington
I had a window regulator go out when I had to be home soon and out of town the next day. Tuffy got me in and all fixed up in a jiffy. Their service went above and beyond to help me. They were definitely my heroes that day. And the entertainment given to my 4 year old grandson left him telling of magic tricks all night. Thank you Tuffy staff.
— Teri L., Bloomington, IL
— Tuffy Bloomington
Russ was extremely sweet and let me know everything that had to be done to my car, and Brian had everything done in less than an hour
— Kaylee B., Bloomington, IL
— Tuffy Bloomington
These guys were the best experience Ive had and were very honest and straightforward about what I needed done. When I told them I didnt have money for other things we wanted to do they said no problem we can always come back to that when Im more financially ready and I didnt feel forced to buy something for my own car! Thanks guys definitely coming back!
— Koltan W., Bloomington , IL
— Tuffy Bloomington
I have been going to tuffys every since they opened. Kim; Scott and all the guys there. Are top notch at what they do. They will work with you and let known what needs to get fixed. If they can do they will work you in when you have no appointment.
— Bruce F., West Fargo , ND
— Tuffy Fargo
They got me in the shop right away and went beyond what they needed to do to find the issue..I have always been happy when I have gone there.
— TJ K., West Fargo , ND
— Tuffy Fargo
Never disappointed. Every time I come here I receive excellent service and world class hospitality.
— Tim M., St. Charles , IL
— Tuffy Batavia
What's the buzz! Happy wife happy life!. Just purchased our 2017' Chevy Trax need oil change didn't know full synthetic ...John knew and they honored their $49.99 special .Honestly thought there would be add on's...Nope! Just great guys to do business.
— Alex M., West Chicago, IL
— Tuffy Batavia
Very helpful! Went out of their way to see my vehicle right away and got me back on the road in the blink of an eye. I was given information in thorough, yet pressure free manner. Will definitely continue to take my vehicle there.
— Noah F., Reiles Acres, ND
— Tuffy Fargo
Cant say enough about Ron and his staff at Tuffy Westerville. Excellent customer service and the work is always done well and in a reasonable amount of time. These guys are true professionals and their honesty over the years has made me feel confident in taking my car there to get repairs done properly for a fair price. If youre looking for a consistent mechanic you can trust, look no further!
— Jess N., Columbus, OH
— Tuffy Westerville
I came in to get my front-end looked at. There was no hassle. Turned out the inner tie-rod had major play. The Tuffy team located in Farmington on Halsted Rd fixed it promptly and even let me see the damage before hand and explained what the issue was. I previously went to another auto shop and they didnt find anything wrong with my front-end, but I still felt something wrong. So glad I took my car to Tuffy and had it checked out. Now I feel more safe and comfortable on the road.
— Trevon L., Farmington Hills, MI
— Tuffy Farmington Hills
I appreciate that they give me detailed explanations of what needs to be done. They are very patient and reassuring.
— Jessica G., West Fargo, ND
— Tuffy Fargo
I called this Tuffy location near closing time on 11/10/20 needing a last minute wheel alignment before an upcoming long road trip. They told me theyd try their best to get it done same day if I could drop the car off first thing in the morning. They remembered me in the morning, the staff was polite and professional, they did my alignment same day, and it was a great value compared to my dealership. Ill be back in the future. Tuffy corporate should consider investing a bit in this location, as the inside seemed run down and dated. The employees seem to be doing a great job, there were plenty of cars being worked on and waiting, and I think the location deserves some investment (though the actual service was great).
— Jacob F., Kentwood, MI
— Tuffy Kentwood (Kalamazoo Ave. SE)
The staff was very friendly and liked my very corny jokes. They were able to get us in in a very short notice and helped correct the issue. I would recommend them.
— Maryruth B., Colon, MI
— Tuffy Sturgis
These guys stand behind their work. Id definitely recommend them!
— Greg L., West Fargo, ND
— Tuffy Fargo
Not only do they do great work, they stand behind their work when things don't work out perfectly. No smoke just great service quick too!
— Rich M., Oxbow, ND
— Tuffy Fargo
This place is the best. Do not take your vehicle anywhere else!! Yesterday I brought in my nissan versa that is still under manufacture warranty. I told Tim the owner the noise in my steering wheel is most likely covered under nissan warranty..but to avoid the hassle of going to dealer I would consider paying him to repair if it wasn't too costly. Today tuffy calls me and they fixed the problem free of charge!! They have done other extra stuff for me free of charge. Thanks Tim and tuffy U R THE BEST!!
— Gino M., Plainfield, IL
— Tuffy Joliet
Always professional and friendly. They stand behind their work.
— Angela B., Loves Park, IL
— Tuffy Rockford
had great service i recommend this place to everyone .I even told all my friends on facebook about this place .
— Leatha M., bloomington, IL
— Tuffy Bloomington
If I could give more than 5 stars I would! Everyone I have ever spoken to at Tuffy are so helpful and nice!! Tim has worked on my van a couple of times and he explains everything to me and doesn't make me feel stupid for not understanding it! He is honest and they do not try to fix what isn't broken. He finds the problem and fixes it. Brendan has helped me as well and he is so accommodating and friendly! Tuffy is the ONLY place I will ever take a vehicle to again!!!!
— Rebecca I., Plainfield, IL
— Tuffy Joliet
Again Tuffys came through with amazing honesty! I took my sons 2015 Jeep Grand Cherokee with a misfire code on cylinder 4. My son had tried to fix the misfire by changing the plugs and coils on all the cylinders. Well after he did the work it still had a misfire code on cylinder 4. He figured it must be a different problem. Tim worked on the car and quickly discovered that my son did not quite seat the coil on cylinder 4. Crazy coincidence! My point is.... this would have been an easy chance to claim something else was wrong. It would have been easy to claim it was something like the fuel injectors were bad because an air/gas problem could throw that code. But he didnt, he simply seated the coil and told me the truth. I appreciate tuffys and Tim because this is not the first time they have been so honest with me! He was also very pleasant and thorough on the phone explaining what had happened. Great and honest service! You can really trust this place! Thanks so much Tim and great work ethic. I respect that.
— Dave H., Chicago, IL
— Tuffy Joliet
This is far more the best auto repair service company that Ive been to in all my years of driving . Ive lived in the area for over 10 years and recently moved about and hour away. I still drive to Tuffy for my repairs reason being Tim and John have consistently went above and beyond to make sure I was satisfied and my truck was safe and repaired properly. They make me secure and feel safe being a woman that knows nothing about cars . They always take the time with me and have patience explaining the process of whats needed and what was done. Quality customer service is hard to find and you will definitely find it here. Thank you John and Tim.
— LaShawn P., Joliet , IL
— Tuffy Joliet
The people in Tuffy are truly helpful. I was about to leave when I knew i needed to wait half an hour to inspect my car. The front desk guy came to my car and persuaded me to stay and got the car inspected. The technician was also so helpful by showing me how my car went wrong in details. The whole service is professional and nice.
— Xincheng W., Grand Forks, ND
— Tuffy Fargo
No appointment, three golden doodles in the car, twenty minutes later we had an oil change plus all other areas of the car checked out. The guy who worked on our car was great as well as the young man who welcomed us. They loved the pups! Thanks.
— Tim N., Wahpeton , ND
— Tuffy Fargo
Thankful for Tuffys customer service. T at the service desk and Mark the technician went above and beyond yesterday. I moved further away from the location, but still drive back because of the quality service and prices.
— Jason L., Kalamazoo, MI
— Tuffy Portage
Always very friendly and helpful. Explains things well!! Trust them completely!!!
— Sandra C., Portage, MI
— Tuffy Portage
This was the first time I took my car into Tuffy, and was absolutely blown away by the friendliness, professionalism, and efficiency of the shop. John took the time to make sure I knew exactly what was wrong and what they were doing to fix it. I felt like they were honest and the pricing was fair. I will definitely be back in the future.
— Erin O., Aurora , IL
— Tuffy Batavia
Great Service, SAM is very helpful and knowledgeable. Will keep coming back !
— Mitch a., Saginaw, MI
— Tuffy Saginaw (Bay Road)
These guys saved my car & my pocketbook. They are honest, & will go out of their way to get you as many discounts as possible. Good people.
— Amanda L., Swanton , OH
— Tuffy Toledo (Central Ave.)
Always giving great customer service and the guys are always nice.
— Ann P., Novi, MI
— Tuffy Farmington Hills
I brought my car into tuffy muffler the inspection was thorough and I was shown the work that had to be completed tuffy muffler has been around for a long time back when they were just doing exhaust systems the work was high quality then and it still is now I'll be back to tuffy for future repairs
— Melvin S., Farmington Hills, MI
— Tuffy Farmington Hills
Great service, honest and helpful. No complaints.
— Cindy S., Farmington Hills, MI
— Tuffy Farmington Hills
They are so nice, professional and honest. A great group of people here who work together excellent as a team.
— Jackie K., Farmington hills, MI
— Tuffy Farmington Hills
I've been doing business with Tuffy's for YEARS. That's because I've always received excellent service. They are honest and work with you to give u the best price. I love the discounts that help you afford to pay for your repairs. Thank you TUFFY'S!
— Diane P., Farmington hills, MI
— Tuffy Farmington Hills
Great service and pricing. I've been referring friends/family...
— Sandra C., Farmington Hills, MI
— Tuffy Farmington Hills
Very friendly service!!! Emily at front desk was very helpful, friendly and attentive. Service work was done very timely and pricing was good. Highly recommend this location for exhaust work.
— Kristi S., Mack, MI
— Tuffy Portage
I took my van in to get a lug nut taken off because I couldn't do it I also asked them if they can loosen a bolt on my starter because I could not take that off. They took it all the way out and cleaned it for me and put it back on so now I am able to take it off myself. That's where I go for all my work.
— Michael C., Kalamazoo, MI
— Tuffy Portage
Have taken three of my vehicles to Tuffy recently for various repairs and have been very pleased with the results. From the time you make the appointment to the time you pick it up they are always professional about everything. They contact you after they make the diagnosis and let you tell them which of the repairs you would like done. There's absolutely no pressure to do everything at once like you get at the dealership. Really have come to appreciate the folks at Tuffy.
— Scott R., Portage, MI
— Tuffy Portage
I love how helpful they are. No matter what questions or problems on vehicles, they have always been there for me to help me out. I trust in their word and work.
— Sheila O., Galesburg, ND
— Tuffy Fargo
Great people. Very helpful and polite! Wonderful experience every time.
— Sabrena B., Fargo , ND
— Tuffy Fargo
Screw in tire, called and took me right away. Screw did not puncture tire. No charge ! Great service. Thank you.
— BRAD T., NAPLES, FL
— Tuffy Naples
Ive been using Tuffy for my car repairs and my family car repairs for at least 12 years. Have always had great service that is on time, friendly and has a reasonable price. Just yesterday had the oil changed and they did their inspection of my whole vehicle (which is 15 years old) and they noticed my rear shocks were leaking. Told me the price, could have it done in about 1 hour. My van feels like brand new! The price did not break the bank or surprise me.
— MaryKay S., ST. Charles, IL
— Tuffy Batavia
I always appreciate the friendly and sincere service. My family has known John and his excellent team for over 12 years. Super comfy waiting couch too!
— Nancy V., Lake Forest, IL
— Tuffy Batavia
My car died due to a bad battery. I had it towed to Tuffy at 4am. They began working on it first thing. They confirmed it was my battery and suggested an amazing replacement. They ordered the battery and installed it. I had my car back within a few hours after opening. Once again SUPERB quality and customer service.
— Mark S., NORTH AURORA, IL
— Tuffy Batavia
Im so glad discount tire referred me to Tuffy. I received excellent like family treatment and expect service. Im going to recommend them to everyone I can. Thank you to Tuffys staff for all your hard work and assistance.
— Tim M., St. Charles , IL
— Tuffy Batavia
needed help and fast and the owner said your next wow thanks gary
— wayne m., Byron Center, MI
— Tuffy Kentwood (Kalamazoo Ave. SE)
Highly recommend. Ive been going there for years and always had friendly courteous staff and excellent service.
— Andrea M., Bonita Springs, FL
— Tuffy Naples
Knowledgeable and efficient. Always feel safe and secure when going to Tuffy.
— Gary L., Loves Park, IL
— Tuffy Rockford
Excellent customer service. Took the time to explain everything and why it was important to replace. Offered me a loaner car! Very impressed. Everyone working there are polite, friendly and knowledgeable. Definitely will Be back and will definitely refer people to them.
— Christopher G., Cherry Valley, IL
— Tuffy Rockford
The Tuffy Riverside team got me in and out quickly. Quality service at reasonable prices. Taking the COVID situation very seriously as precautions and protocols are in place which I really appreciate.
— David M., Rockford, IL
— Tuffy Rockford
I had 2 head lamp out 1 low beam and 1 high beam, walked in Tuffy's and it was close to closing time but that didn't stop them they said bring it it and they replaced both light. I highly recommend Tuffy's to anyone that needs any repairs done to there vehicles.
— Dave L., Moorhead , MN
— Tuffy Fargo
Nobody should buy a used vehicle without getting it checked out by Tuffy's! They do a comprehensive inspection that saved me about $6,900 in repairs on a truck I was thinking of buying. O2 sensor was out, rusted out manifold, and a host of other things not obvious to a casual inspection were discovered. My thanks to the technician, Kim, Scott, and Blake for saving me from a very costly mistake!
— Gail C., Fargo, ND
— Tuffy Fargo
I am new to the area and needed a muffler for my daughters car. I searched places and reviews and this Tuffy service center was rated very high. After bringing my car in, I can see why. Very honest. They did a complimentary overview and found the front brakes to be very dangerous. Steve showed me the rotors, pads and calipers then explained why they were bad and what needed to be done to replace. He also showed me what new ones look like so that I could see the difference!!!! Steve gave me the best price possible and my car was ready and safe to drive with new brakes and a repaired muffler the same day. I have found my new repair shop and will definitely pass it on!!!! Thanks again Steve!
— Peggie C., South Fort Myers, FL
— Tuffy South Fort Myers
I had to be admitted to the hospital under stressful conditions at the same time my vehicle was due for service at Tuffy. Steve and his crew gladly offered and picked up my van. They kept me informed what was needed and how they would remedy the issues. The work is impeccable and the lifetime warranty on parts is a great plus!! Thanks to you all!!!
— James B., Bonita Springs, FL
— Tuffy South Fort Myers
I would recommend tuffy to anyone in Saginaw! Sam has helped me out twice, when I couldnt get into my other shop, and has been fantastic. The service has always been great, the customer service has been off the chart. They treat you like family and are up front about what needs to be done. Thanks Sam and your employees for helping me make sure my care was safe and for such great work and taking the time to answer any questions I had!
— Dena B., Saginaw, MI
— Tuffy Saginaw (Bay Road)
Roy and his crew have been the best to me! Every time I took my car there they were up front and honest about what needed to be done and let me know the price. They are very friendly and treat you like family. They have fixed many things on my car that should have been done before the should have been sold to me. All employees are very nice and take their time to explain everything to you! Even though I dont need to I always take my care there for oil changes. If Roy cant get you in or your car needs something different than what they do, he always gives you places to go and its usually tuffy on bay road which is just as good as this one! Thanks Roy and the gang YOU ROCK!
— Dena B., Saginaw, MI
— Tuffy Saginaw (Gratiot Rd.)
I arrived for a scheduled 9:00AM appointment maybe about 8:30AM. I thought maybe the place did not open until 9AM at first. I walked into the shop early and they promptly took in my car for servicing, wheel alignment ahead of schedule. The work was completed on my car within reasonable time and there was even a recommendation to have front tires re-balanced back at Discount Tire* (the ones who initially recommended Tuffy's to me for the alignment work) for which I had done. It was an overall courteous and pleasant experience and done at a reasonable price* compared to other places. Thank you.
— Terrance C., Aurora, IL
— Tuffy Batavia
We recently moved to Batavia and called John for the first time. We couldnt be happier with the service, price and person ability. TY John.
— Patrick W., Batavia, IL
— Tuffy Batavia
We recently moved to Batavia and used John for the first time. We couldnt be happier with the person ability, workmanship and cost. TY John.
— Patrick W., Batavia, IL
— Tuffy Batavia
It is always a pleasure meeting with the Tuffy professionals. I was in and out in no time. They are simply the best.
— Carmen C., Farmington Hills, MI
— Tuffy Farmington Hills
Great service! I came in for the alignment after my car got new tires. Everyone was very courteous and professional. I highly recommend this place!
— Olga T., Southfield , MI
— Tuffy Farmington Hills
Customer Service - Outstanding! Work done - Excellent! Extremely courteous and professional all around. Gave me timely updates on work until it was completed. James, the manager is very pleasant! Very satisfied job done!
— Jacqui H., SOUTHFIELD, MI
— Tuffy Farmington Hills
The staff are very knowledgeable and experienced! They provide excellent service and I will only take my vehicles to them! Highly recommend Tuffys for every car service you may need.
— Corleen G., Fargo , ND
— Tuffy Fargo
The service provided is excellent. John and his crew are always polite, efficient & thorough. I have been bring my vehicle here for a good long time and the service is consistently great. This business is a place of honest true reliable service provided to its customers.
— Ric O., Warrenville, IL
— Tuffy Batavia
Really easy to make appointments online.Fast service and very professional.
— Morgan C., Geneva , IL
— Tuffy Batavia
I recently got my cold air intake installed plus a bug deflector on my hood. Both were installed to PERFECTION. These guys know what their doing by far. There is no issue they can't tackle. I cannot express my complete satisfaction enough. I cannot wait to have something else installed! Keep up the good job guys!!!!
— Mark S., NORTH AURORA, IL
— Tuffy Batavia
Excellent, timely and professional service when I needed it. I called in with the part I knew needed to be replaced. John, the manager, didn't question me or suggest I needed to have them look first because he trusted I knew what I needed. He had the part ready after I called and scheduled a rough time to come in. He had one of his associates replace it quickly. Best pricing around, great service, very professional and accommodating. I would highly recommend this shop for your next servicing.
— jeff a., geneva, IL
— Tuffy Batavia
Excellent Service, Staff Was Really Friendly. Even Got A Rose, It Made My Day.. You Guys Rock!!
— Sabina H., Fargo , ND
— Tuffy Fargo
I have never been treated with so much respect and kindness. They did a great job on my car and they showed me exactly what was wrong. I now have a new place to take our cars! I am very impressed!
— Diane H., Poplar Grove, IL
— Tuffy Rockford
Let's just say I don't take my 4 cars anywhere else for repairs when needed. You just feel taken care of from the initial phone call to the pick of your vehicle. I've never had one issue from any of the service done. Always complete and on time. The communication from the office staff on estimates and when my vehicle is ready or working around my schedule is 5-star.
— Mike S., Portage , MI
— Tuffy Portage
Got in quick. Went over and beyond with service and customer care.
— Jeanie P., Bloomington, IL
— Tuffy Bloomington
Their level of customer service should be used in other businesses training manual !! Well trained, mannered, better than fair pricing. "Tip of the cap" to this truly dedicated team. 5 Stars !!!
— John A., Bloomington, IL
— Tuffy Bloomington
Tuffy is fast, courteous, and convenient. Everyone in the place is so friendly, and they make getting my car serviced so easy. They do everything they can to accommodate my needs, and they always give me a fair price. This is a wonderful place to take care of awl of your cars needs.
— Jim R., Bloomington , IL
— Tuffy Bloomington
I have been taking my car to Tuffys for 20 years. They are very skilled and thorough technicians. They are willing to explain and show what is wrong with your car. An extremely high level of customer service.
— Kevin R., Fargo, ND
— Tuffy Fargo
We recently moved and are still bringing our cars for maintenance at Tuffy. I trust John and his crew. He doesnt try to rip you off. He repairs the cars with honesty
— Cindi W., Waukesha, WI
— Tuffy Batavia
I loved the service from the initial phone call to the fast service provided. I will return and tell my friends this is becoming my favorite place to get my car issues solved. WAY faster than the manufacturer. Great job!!! Keep up the good work. My 2017 Honda pilot brakes have never been so reactive!!
— Mark S., NORTH AURORA, IL
— Tuffy Batavia
Besides the level of service provided, is how John knows his customers by name. As soon as they walk in the door he is calling them by their first name...that is just one way to build a long-term customer. This was only my second time having a vehicle serviced by John's team and I plan on being a long-term customer.
— Brad S., Batavia, IL
— Tuffy Batavia
As always, this shop delivers. I had a lift kit installed and it looks great and rides great! I wish I can add photos. This is my shop to go to. Fast, efficient, honest, and morally great with suggestions. I will be coming back for all my needs. Keep up the good work all!!
— Mark S., NORTH AURORA, IL
— Tuffy Batavia
It's no secret that Tuffy Batavia,Il employs some of the best and brightest talent Joe & John there's something that unites all their employees .Professional grade when and wherever both of them seek to understand customer needs and drives their team to do the same.
— Alex M., West Chicago, IL
— Tuffy Batavia
Love this place. Always friendly and honest with their work. Weve taken several of our vehicles there and have always had great service.
— Johnny J., Batavia, IL
— Tuffy Batavia
Best auto shop I've been to in years. I took it in for a wheel alignment, and they did a great job on my 1991 Miata. On the way out of the parking, my shifter stopped shifting. They pushed it into their service bay, found a leaking clutch slave cylinder, and had it fixed in under an hour. That included getting the part from their supplier!. I will definitely use again.
— John S., Batavia, IL
— Tuffy Batavia
I am a new customer to Tuffy's and definitely will return!! The staff is courteous,professional and efficient...the mechanics are honest about what needs to be done and repairs are done asap....highly recommend Tuffy's in Batavia!
— Carol M., Aurora, IL
— Tuffy Batavia
As always, they do great work. They installed a flowmaster series 40 delta on my car with perfection. I will ALWAYS use them as my go to for service. Great service, great quality, great experience for the 4th time so far!!! Keep up the good work!!!
— Mark S., NORTH AURORA, IL
— Tuffy Batavia
I have been taking my vehicles to tuffys in Batavia for over 10 years and are great at what they do
— Mike S., Batavia , IL
— Tuffy Batavia
efficient friendly on-time service. the building is a little hard to find but worth the small effort! wonderful to have people I can trust to keep my car running.
— barb s., batavia , IL
— Tuffy Batavia
efficient friendly on-time service. the building is a little hard to find but worth the small effort! wonderful to have people I can trust to keep my car running.
— barb s., batavia , IL
— Tuffy Batavia
The guys are always polite, efficient & thorough. I have brought my vehicles here for years & the service is consistently great.
— DAwn F., Elburn, IL
— Tuffy Batavia
They did a great job on my alignment. Very friendly ,knowledgeable and courteous. I will definitely will highly recommend them . Thank you so much.
— Rosi M., Aurora , IL
— Tuffy Batavia
Sent my college age son to get an alignment after recommendation from discount tire. Made an appointment. Work was done timely. Great service.
— Pat G., Aurora , IL
— Tuffy Batavia
Once again, speedy accurate service! How can you not come here? I have experienced not a single hiccup. THis time I had spark plugs put in. Quoted 1 hour and 30 min, dine in hour. Thanks again guys!!
— Mark S., NORTH AURORA, IL
— Tuffy Batavia
I started going to Tuffy Batavia over 20 years ago and always received great service with fair and honest pricing. I moved out of the state and never found another shop like John & Joe have. When I recently moved back, I brought my vehicle to them and they have continued their fine and reputable service. I recommend them completely.
— Mark M., North Aurora, IL
— Tuffy Batavia
This business goes above and beyond! They are knowledgeable and professional and treat you and your auto like family. We have done business there for nearly twenty years! You won't be disappointed.
— Steve and Laurie T., No. Aurora, IL
— Tuffy Batavia
I was very homered that they took time to fix the exhaust on my scion and I didnt even have a appointment
— Isabel B., Aurora , IL
— Tuffy Batavia
Tuffys is my go to place. I get excellent service and they all go out of their way to help from Scott to the mechanic. Thanks guys!
— Judy R., Fargo, ND
— Tuffy Fargo
Tuffy saved us. Not from there got.a leaky tire while there. Tuffy was ONLY shop that would help us fix it.
— Tawnya s., Thief river falls, MN
— Tuffy Fargo
I was told that I needed a new Muffler by some out of town Muffler Shop where I got my flex pipe installed. But I turned it down. Then, I took it to Tuffy locally for free estimate and was told I did not need a Muffler but need Spot weld at some area in front and on Muffler tip. My only problem is, $117 for some spot weld job is insane. I had them do this job because I wanted to support our local business. Customer service was great.
— Maz K., Bloomington, IL
— Tuffy Bloomington
Fast inspection and repairs. Scott and Russ were great to work with
— Cam L., Normal, IL
— Tuffy Bloomington
Customer safety and satisfaction is paramount here! I received excellent customer service and felt my safety was their top priority! I will, undoubtedly, return to Tuffys for all my cars maintenance needs! Just excellence all the way around, something you will not find anywhere else!
— Samantha M., Normal, IL
— Tuffy Bloomington
I don't go anywhere else in town for repairs to my vehicles. I have taken all 3 my vehicles there over the last 20 years.
— Fred W., Bloomington , IL
— Tuffy Bloomington
My car needed a new battery, stopped by there on a Saturday afternoon and they took care of me. I was in and out in 30. Very good service.
— Don S., Bloomington, IL
— Tuffy Bloomington
I ALWAYS receive 5-star service and 5-star quality workmanship. Affordable car care from a family owned business! I wont take my vehicle(s) anywhere else in the Kalamazoo/Portage area.
— Shashu B., Kalamazoo, MI
— Tuffy Portage
Guys were courteous in completing my scheduled oil change and tire rotation. Service took a little longer (~2 hours) than expected however cabin filter needed replacing and had to wait for part. Overall pleased with thorough service.
— Steve W., Farmington Hills , MI
— Tuffy Farmington Hills
Tuffy always do excellent work in a timely manner.
— Willie V., Farmington, MI
— Tuffy Farmington Hills
Roy and his top notch crew went above and beyond with their customer service and quality work!! I highly recommend this shop!!
— Steven P., Bay city, MI
— Tuffy Saginaw (Gratiot Rd.)
I have used Tuffy quite a few times for brake repairs and oil changes. I have always been upfront and honest and very reliable. My daughter and wife also rely on Tuffy for their repairs. I will continue using Tuffy for my Automobile service. Thanks Tuffy. Mark
— Mark A., Portage, MI
— Tuffy Portage
Without a doubt, 5 stars! Michelle was so nice, and explained things very well. I needed my muffler fixed insanely bad. They quoted me a price and even brought me out to see how bad the muffler was. They ordered the parts got the old one cut off and the new one on in a timely manner. Super professional and extremely nice. Michelle even brought out books for my 2 year old that was being a normal 2 year old which kept her occupied. So that was extremely nice of her and I appreciated that so much. HIGHLY RECOMMEND!!!!
— Hunter M., Grove City, OH
— Tuffy Grove City
This was likely the best experience repairing a vehicle Ive ever had. Received a quote for basically full brake equipment replacement and a front bearing. Got a call about 30 minutes later telling me that it will actually be cheaper because the original quoted part had sensors my year didnt need. Great service just there. But thats was just the beginning. I am called same day to come to pick up my Jeep and when I get there to pay I find out that Ive been the victim of fraud and my checking account had all but been wiped clean. Brandon, the store manager worked with me to find a way to not only affordably fix my Jeep but helped me through an incredibly stressful time to find a resolution that allowed me to take my car home. I cant thank him enough or Donny, the mechanic who performed the work for such efficient and quality service, but truly having compassion for their clientele in an extremely frustrating and stressful situation.
— Charles W., Powell, OH
— Tuffy Lewis Center
Let me start by thanking the tow driver Josh. He told me about Gahanna Tuffy. I agreed to give them a try. After spending $$$$ at another auto repair shop. They told me to go see a dealer. The other place said it was an engine problem. Well lo and behold it wasnt that at all. Tuffy went above and beyond to make sure my car was fixed and more importantly they fixed it CORRECTLY! Thank you Mike for helping me when I was freaking out. They could have easily up sold me, but they were so honest it was amazing. They have a new life time customer. Give them a try. You wont be disappointed.
— Vicki M., Westerville, OH
— Tuffy Gahanna
I have been looking for a car place for over 5 years. Never been able to find a place I trust to not just try to sell me extra stuff. I had a phenomenal experience. This will be my car shop going froward.
— Alison M., Perrysburg, OH
— Tuffy Perrysburg
My Jeep had a broken off wheel stud. It was repaired / replaced in less than an hour. They will get my return business. Thanks for your time..
— Ross P., Northwood, OH
— Tuffy Perrysburg
Great customer service! I really like this shop! I usually feel like auto shops try and sell me on things that are expensive and unnecessary, but I have never felt pressured to get further service to my vehicle.
— Susan P., Perrysburg, OH
— Tuffy Perrysburg
I've came here a few times for issues with the exhaust on my car and each time they are pretty quick to get the job done. Chris has been very reasonable about keeping up to date on the status of my car while it's in the shop and letting me know when it's done so I'm not making multiple trips!! Finished product was well done and runs like new again!!
— Ernest S., Rossford, OH
— Tuffy Perrysburg
The guy at the front desk was very pleasant and nice It was a great experience.
— Erica V., Perrysburg, OH
— Tuffy Perrysburg
I always go to Tuffy in Perrysburg for my auto services. Chris is great and super professional. They always explain everything done and any future need required to keep my car reliable for me.
— Jackie M., Maumee , OH
— Tuffy Perrysburg
HIGHLY RECOMMENDED!!!! I wanted to give a big shout out to Ron and his staff at Tuffy. I brought my 2001 Mustang in to be checked out as my pony had lost it get up and go. I told Ron that my car held special meaning to me as my father gave me the car several years back and he passed away. Knowing how I felt about my car Ron and his staff took great care of my car. He brought my pony back to life and now it has it's get up and go. On my ride hope after picking up the car, my eyes filled with tears as I knew my dad was with me. Thank you Ron for everything. If anyone needs their car fixed or general maintenance, bring it to Tuffy, Ron and his staff can trusted and they will do their best for you.
— Laura A., Algonquin, IL
— Tuffy Lake in the Hills
I took my 1989 Toyota truck in to have the wheels balanced. They did a good job. The truck had been abused in it's former life. The guys at Tuffy noticed one of the wheels was bent. They let me know which one it was, in case I wanted to replace it. The tires and wheels on my truck are old and hard. The truck was very much improved by their service...this truck will never drive like new...
— JEFFREY D., Lake In The Hills, IL
— Tuffy Lake in the Hills
First timer using Tuffy. I must say the staff is great, 2 cars with issues, gave me costs which were cheaper then other quotes. Quality work, great communication, and work was done when promised. Couldn't be happier with both jobs getting done as planned. Will gladly be passing the word to others I know if they need a good auto repair shop
— Aaron S., Algonquin, IL
— Tuffy Lake in the Hills
Huge shout out to Ron and his team! We have an older van that needed some transmission work and Ron took the time to prioritize what was most important to keep the van driving well and our family safe. Work was done quickly and the van drives wonderfully now! No more clunking or leaks! We've never had any issues taking our cars here and will continue to service our vehicles with Tuffy. Thanks, Ron!
— Allison A., Algonquin, IL
— Tuffy Lake in the Hills
Took care of my lifted Silverado, affordable, fast and very easy to communicate with, definitely will be going back and would also definitely recommend!
— Mike R., Winter Springs, FL
— Tuffy Winter Springs
Anthony and team members are awesome. I brought my car In the first time for my muffler and this time for motor mounts to get replaced.They got my car fixed in pretty quick. The staff here is remarkably professional. I will definitely be recommending family and friends. A big thanks to Anthony and his team.
— Jacqueline C., Winter Park, FL
— Tuffy Winter Springs
I received very good service, both visits same care. I could go to my dealer for am oil change but I prefer these guys. Thanks for good and speedy service
— Norin S., Longwood, FL
— Tuffy Winter Springs
I have never had a bad or disappointing experience at Tuffy. Chris and Anthony are great. My go to place!
— Jim M., Winter Springs , FL
— Tuffy Winter Springs
I have used this garage for service on both of my cars for several years. I am completely satisfied with the service received and will continue to use this location and highly recommend it to everyone.
— Dewey A., Winter, FL
— Tuffy Winter Springs
I commissioned Tuffy to install a catch can in my 2019 Silverado. The installation should have been fairly simple but the instructions were quite complicated, with difficult to read diagrams and poorly taken pictures. Also the kit I purchased was incomplete. The installation ended up needing a couple of modifications to fit where placement was recommended. The tech has been awesome explaining to me everything he did and even returning the original parts to me so if I decide to remove the can the engine bay can be returned to manufacturer specs. I will definitely recommend Tuffy to everyone who mentions they need a mechanic.
— John C., Dublin, OH
— Tuffy Powell
Thank you for your friendly, perfessional and informative service helping us to keep our vehicles maintained, safe and moving down the road without unwanted interpretations.
— Kurt B., Rockford, IL
— Tuffy Rockford
I'm in town for a little while, witha family member in the hospital. I really don't know my way around here an woke up with a flat tire, went to Firestone an they couldn't plug my tire because of their schedule.wouldnt even consider working me in an told me to drive down the road and find a different place. I stopped at 2 more tire places that couldn't help me. Then I found Tuffys. They got my car in asap, it took like 10 mins, I greatly appreciate that they could take a time out for me an fix my tire. It made my day an out a smile back on my face, then to top it off when I got in my car, they had left a beautiful flower and card on my seat. Thank you Tuffys! It turned my day around! I will recommend this place to anyone who needs car repairs! You guys are awesome!
— Jessica N., Warroad, MN
— Tuffy Fargo
Excellent service. We were on a cross country trip and had a flat. Ended up needing 4 new tires. They provided us a loaner so we could continue our touring of the area while the car was being repaired. Highly recommended.
— Jan D., East Wenatchee , WA
— Tuffy Fargo
Great work. fair price. The manager, Ron, is awesome.
— Nick B., Westerville, OH
— Tuffy Westerville
Ron & Carl are the best. I have never trusted anyone more with my car and family then the great guys in Westerviile Tuffy!
— tim j., westerville, OH
— Tuffy Westerville
I called Friday to see if I could get a ballpark estimate for brake/rotor replacement on both axles. I stopped up, got the car inspected and was happy to learn that I only needed work on one axle, not both. Pricing was over $100 less here than a competitor quoted me too. I made the appointment for Saturday at 8am. They had me in and out quickly, with a guarantee on the work. They earned a repeat customer with this kind of service.
— Tony B., Columbus, OH
— Tuffy Westerville
I have brought my car in a few times and the service is always great. Ron keeps me updated on the cars status and explains things so I can understand. I had an emergency and had to stop at another service place. The bill was going to be very high and it didnt seam right. Left there and went to this Tuffy. 1/2 of the issues were ok and didnt need fixed at all. Im so glad I was able to get in that same day and learned the facts. Wont go anywhere else!! Thank you
— Kimberly W., Sunbury, OH
— Tuffy Westerville
I called quite a few times within a short period of time and each time Allan gave me an informative and friendly responses, answering all of my questions thoroughly.
— Emily W., Chicago, IL
— Tuffy Chicago
Went in for a brake inspection and the staff was very helpful and friendly. Craig went above and beyond to get my vehicle back in top shape within the time frame I needed. They also told me about the financing options in which i was approved for.I would highly recommend their service.Such and Awesome team at this location.
— Shay B., Fort Myers, FL
— Tuffy Fort Myers (Colonial Blvd.)
This review is late in coming, but very well deserved for Tuffy's in Grand Haven. My wife and I were driving back from vacation on a Saturday when our hood latch malfunctioned and the hood would not close. We were driving from Pentwater back to Chicago and pretty much everything was closed or would be closed before we could get there. As we drove into G.H we saw that Tuffy was open. We pulled in, explained our situation to Dan and even though they were very busy and almost at closing they took the time to get to fix our hood latch. When I asked how much I owed, he said nothing - that he know how important safety was on long trips. A truly great team!
— Robert R., Glendale Hts, IL
— Tuffy Grand Haven
Me and my family always take our cars to this location. My car was making a funny noise so I took it in to get checked out, and the guys were totally honest, and very nice. They told me it was because of rust on something, and that I shouldnt be too worried. They didnt charge me anything, which is amazing, considering im a young female. Very honest people here, thank you so much!
— Madison B., Kentwood, MI
— Tuffy Kentwood (Kalamazoo Ave. SE)
Took my sons car in today for oil change and just wanted to let people know that after 10 yrs of using Tuffy, Im still a happy customer. I want to give Miles the mechanic a big shout of thak you . Tuffy is lucky to have him.
— Maribel P., St johns, FL
— Tuffy St. Johns
Spent a fun day with the gang at Tuffy's. Had to replace a part that was making noise. After several attempts to solve the problem, and replacing things that turned out not to be the problem, The guys there made it right and treated me with the respect you would want from your service techs. Even got me a rental car because it took them longer than amagined to solve the mystery. I will always take my car to Tuffy's, there is no question that they will make sure you are well taken care of. I now consider them as my friends, because other places would have replaced parts and charged you for them, even if you didnt need them, not Tuffy's They have my respect, and graditude. Thanks guys, you are Awesome.
— Sammie J., Neely, FL
— Tuffy St. Johns
Brought our car in for several maintenance and repair items, including full set of tires. Sometime during the tire install the TPMS system was not functioning properly and/or being finicky about recognizing a rebuilt/replaced module. The guys worked really hard to get it resolved but were not able to get it done by the time I needed the car back. Brian, who took over the job of advisor half way through the work, acted quickly and made a few decisions that made a bad situation turn out well. When all was said and done, the guys even delivered the car to my wife rather than having her figure out how to go pickup the car with 3 kids. Top notch service! Weve been taking all of our vehicles here for everything for the past 2 years and have almost 100% happiness with everyone there. Landrover, BMW, mini, Toyota, jeep, doesnt matter what we throw at them, they can do it. Please keep it up, its so hard to find a shop that is polite, professional, and willing to go the extra mile.
— Brian T., St Johns, FL
— Tuffy St. Johns
The technician was very thorough with replacement of the front brakes.
— Joseph G., Loves Park , IL
— Tuffy Rockford
My first time at Tuffy. Everyone was so helpful and friendly. I will definitely come back In the future for any of my cars maintenance
— Lisa H., Rockford, IL
— Tuffy Rockford
Thanks for the hard work you guys always put into my car and honest recommendation's. I always recommend anyone I know to come see you guys!!
— Jasmine W., Fargo, ND
— Tuffy Fargo
I was traveling out of state and needed a headlight replaced. I was in and out of the Sturgis shop in 15 minutes. Very friendly and helpful customer service rep.
— Sandy W., Winchester, VA
— Tuffy Sturgis
This was by far the best experience I have had with an auto shop. Very clean very friendly and reasonably priced. I was given a free estimate and had my car back on the road the next day. This was a well ran very organized shop. I highly recommend this shop to anyone looking for honest dependable mechanics. The integrity of the manager and staff as a whole was outstanding. I just wish they had an option to leave a 10 star review.
— CALEB H., STURGIS, MI
— Tuffy Sturgis
Scott and his crew were very courteous and explained everything well. Much better and less expensive than Matt's Auto. I am now a very loyal customer!
— Roland E., Fargo, ND
— Tuffy Fargo
I brought my Honda Civic into Tuffy's to get an oil change and rear shocks installed. The quote they gave me was over $100 less than the one I received from Matt's Automotive. I am now a LOYAL Tuffy customer!
— Roland E., Fargo, ND
— Tuffy Fargo
was kind considerate carefull proffesional and most importantly took the time to explain what the issue was
— craig b., mt pleasant , MI
— Tuffy Mount Pleasant
This was the first time I had Tuffy do work on my vehicle. They diagnosed the issues, fixed the issues and got me back on the road in no time without it costing me an arm, leg and a kidney! % satisfied with Tuffy!
— Raquel G., Midland, MI
— Tuffy Mount Pleasant
Ive been taking my 2008 Pontiac G8 here for just about everything you can think of and its been awesome. They are very respectful and have your vehicle down with a few days and even sometimes only a few hours. I love that I have a shop I can trust and they treat you like family here. I would highly recommend this shop to anyone that wants to be treated fairly and fast. I will bring my future business here for a long time.
— Jose I., Mount Pleasant , MI
— Tuffy Mount Pleasant
The workers here are great and always want to work with you, they offer free inspections, advice and knowledge. Before working on your car they will show you what is wrong with it and explain why it isn't good and may need serviced. I love this place and would highly recommend!
— Rebecca H., Mount Pleasant, MI
— Tuffy Mount Pleasant
Great help, extremely professional. Friendly customer service.
— Braydon Y., Mount Pleasant, MI
— Tuffy Mount Pleasant
always trys to get your vehicle in on time and does there best to get it done right and get it back as soon as they can always a great place to go.
— Lisa W., Lake Isabella, MI
— Tuffy Mount Pleasant
By far the best experience Ive ever had with any auto service center. Customer service is top notch. Felt like I was having a good friend performing the work. Finally found a place I can trust and rely on. Fair pricing and even better service. Amazing job!!
— Hunter M., Mount Pleasant, MI
— Tuffy Mount Pleasant
The service at this facility was excellent. I arrived and they were waiting for me. The clerk at the desk was friendly and personable. The mechanic had me in and out in 45 minutes. I will make sure that I am a repeat customer and will refer others without hesitation. And best of all the car is driving smooth.
— Jackie P., Farmington Hills, MI
— Tuffy Farmington Hills
Great job great people and topped with a carnation! I will continue to bring my car to them for service
— Vicki R., Henderson, NV
— Tuffy Fargo
Needed a new tire on a Saturday and was recommended replacing others due to wear, which I got 4 and all new ones at a competitive rate. Gary did a great job with good conversation about veterans
— Betty B., Naples, FL
— Tuffy Naples
They took good care of me. Very open and informative when tling me what was wrong with my car. And I appreciate the same day service!
— Sonia H., Bloomington, IL
— Tuffy Bloomington
Had my 2003Taurus in2 times for service. Excellent service both times .thanks guys for the air In my car.the staff, Tom and Kathy are all wonderful people. Reasonable on prices.And let's you know what needs to be done before they fix it. And tells you what the price will be. Only place my car will be taken for repairs.
— Shirley M., Clay, MI
— Tuffy Clinton Township
They always to an amazing job, polite however just plan on dropping your vehicle off due to being very thorough and it can be a long wait time
— Krystal B., Detroit, MI
— Tuffy Clinton Township
The Tuffy at 15 Mile & Groesbeck in Clinton Twp is the best place for any of your cars needs, hands down! Not only do they do excellent work, but their prices are fair & the staff treat you like family. Thank you Tom & Kathy & the rest of the Tuffy crew! I have been coming here for years & will continue to have Tuffy take care of any of my vehicle problems. They are the best!
— Carrie E., Clinton Township , MI
— Tuffy Clinton Township
Just would like to say thanks to all the crew at Tuffy Muffler, Tom the owner is an outstanding business owner he goes over and above the call of duty to make his customers happy wouldnt take my vehicle anywhere else they are very trustworthy and honest which is very hard to find these days. Thank you Tuffy Muffler Thomas Dowen
— Thomas D., Warren, MI
— Tuffy Clinton Township
Everything is changing in today's world, but not the excellent service at Tuffy! I have come to trust them with my vehicles and know they will do get things done as quickly and correctly as possible! They are the first and only ones I call for the unexpected and routine! Thank you Tuffy for your great customer service and excellent car/van care!
— Cheri Lynn O., Normal , IL
— Tuffy Bloomington
Im new to town and appreciate that this shop is honest n not just trying to sell you everything. They are accommodating n quick. I would recommend their services to everyone, I will be a repeat customer.
— Lisa G., Normal, IL
— Tuffy Bloomington
Very nice service center. Manager and workers are very friendly.
— Divaspathi B., Bloomington , IL
— Tuffy Bloomington
Im young and really dont know much about cars. Tuffy gave me insight that no other mechanic was offering, I was able to get same day service and felt like my car was in good hands.
— Amaya S., Normal, IL
— Tuffy Bloomington
I took my truck to get work done on the transmission somewhere else which went ok, then to another place to do other repairs which cost 1500 an was given the keys back saying it was running perfect when it still topped out at 70 mph and missfired. A friend told me about Tuffy in walled lake and somehow in one day they fixed multiple problems and made my truck run better then it ever has on top of an amazing price and great customer service. WITHOUT A DOUBT THE BEST PLACE IN MY 17 YEARS OF CAR SERVICE, if you want a place you can trust to fix your vehicle without worrying about being screwed over or over priced THIS IS THE PLACE TO GO!! I will personally back them with my own checkbook knowing it would never be a problem! Being a motor head and loving my truck more then anything, what they did for me was one of the nicest things ive ever had done for me and they made one of my most frustrating 3 months turn a 180 soon as they handed me back my keys. Tuffy of Walled Lake will forever have my business and anyone else I know, I will forever be greatfull and loyal to them. THANK YOU GUYS FROM THE BOTTOM OF MY HEART, you fixed a problem I thought was impossible and not only did it fix my truck but it helped turn around alot of other things that was going south do to getting screwed from other shops an making me miserable over everday so you made a much greater impact in my life then just fixing my vehicle so I truly have no words to convey my gratitude.
— Kevin m., Wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
I was first referred to Art/Tuffy by a friend that drives exotic cars. I DO NOT have exotic cars but Art ALWAYS makes me feeI like I do. He is sensitive to my financial abilities and has NEVER LET ME DOWN. Love you Art. Deb
— Debra T., Novi, MI
— Tuffy Tire & Auto Service Center Walled Lake
Art , Dennis and Dave are three best mechanics I have ever dealt with. I highly recommend this Establishment to any one that needs to have there car serviced . Thank you very much guys.
— David B., Wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
Art was amazing. Prices are fair. Service is timely. Great place to take your vehicles. Ill return.
— Pamela E., West Bloomfield, MI
— Tuffy Tire & Auto Service Center Walled Lake
Always friendly, knowledgable, and great. Best of all they always solve my problem.
— David P., Portage, MI
— Tuffy Portage
Brought 2 vechicles in for serving , serviced both vechicles at a fair price , great comication and overall service
— Rosena J., Chicago , IL
— Tuffy Chicago
I been to this location couple of times on and all the staff were very courteous, took my car right away, keep me posted about my car, gave me good pricing and discount. I have given my car to a big chains and I, always came back paying more with not so good customer service. I Would recommend this location to every one.
— Sheetal D., 28031, NC
— Tuffy Huntersville
I came into Huntersville to visit my daughters. I live in Holden Beach. I had a problem with my gas tank when I was lea ing Huntersville. I pulled in there no appt and no warning. The owner Mike was amazing and said they could get me right in. I couldnt believe how nice and how personable he was. I had 4 dogs with me and he talked and petting them. He had to call all over for info on my car as they so not make them anymore. He stayed in contact with me all day. Sent me a video. He came back with not good news and when I said I couldnt afford that he went back to work to help me get my car working safely. They had my car ready before they closed that day. Even when I checked out and Mike wasnt there I still got treated excellent. They could have just said sorry this is hi ow much it is and left it at that but they went above a far beyond to help me. They were so honest it was amazing. I only wish they were in Holden Beach. Thanks guys and bless you from the bottom of my heart.
— Anita D., Supply, NC
— Tuffy Huntersville
Although I 'only' came in to have a tire patched and plugged (due to a screw); the team at Tuffy gave me a last minute emergency appointment, fixed the tire with no complications, but more importantly, when I opened my trunk; the team at Tuffy put back my spare tire, and all other equipment in proper order! Maybe this is what Tuffy always does, maybe other providers do this as a standard (I don't know). But, after the kind of day I had, leading up to the flat, and the inconvenience of putting on the spare, missing work time etc...you just don't how relieved I was to see all of my stuff put back in place! Thank You!
— Jermaine F., Davidson, NC
— Tuffy Huntersville
We take our vehicles to Tuffy. We have referred Tuffy, Perrysburg location, to others who need vehicle repairs. Keep up the great work! Millers
— C M., Luckey, OH
— Tuffy Perrysburg
Called & gotq in for a last min oil chg the same afternoon.
— Robin S., Perrysburg, OH
— Tuffy Perrysburg
Vehiche service and customer service by all was excellent.
— Michael D., Walbridge, OH
— Tuffy Perrysburg
Scott Brenner worked on my car and he went above and beyond with his work and care, I will recommend friends and family to to see him.
— Shane ., Charlotte , NC
— Tuffy Huntersville
Im new to the area and needed my tires looked at for a slow leak. When I took it in, they were able to patch the suspected tire and things seemed fine for a few weeks until I noticed a tire leaking again. I went in expecting to need a new tire at this point. Plenty of road debris in the area coming home at night- thought maybe it was just my luck. Instead, when I took it back in, they found the valve core was the culprit and fixed it, called me an hour after I dropped it off. So quick and NO CHARGE. It was such a relief- such friendly service. Makes me grateful to live here. Just wanted to say a big thank you for making it easy for me. Ill be back and will make sure I tell my family in the area where to go.
— Vanessa C., Huntersville, NC
— Tuffy Huntersville
The guys at this Perrysburg Tuffy location are wonderful! They diligently worked on my car as a team to figure out why it was vibrating. They put all of their brains together to fix the problem even though it may have been frustrating. My car rides smoothly now. It no longer shakes, rattles, or vibrates. Thank you for all of your hard work.
— Darla P., Holland, OH
— Tuffy Perrysburg
We don't take our vehicles anywhere else! The service and staff are excellent and very thorough and efficient!
— Kyla W., Perrysburg, OH
— Tuffy Perrysburg
Chris and his team always provide stellar service. They always explain what they're doing. I would highly recommend this team!
— Samantha D., Rossford, OH
— Tuffy Perrysburg
I am happy either the professionalism of the workers and very friendly and took the time to explain everything to me. Did not have to wait long at all. Will definitely keep coming back!
— Diane S., Portage , MI
— Tuffy Portage
I was heading door to take care of an issue and I needed to find a quick oil change. I talked to the store manager He told me if I brought it over right now he get me right in and he did. It was kind of comforting to hear a customer say he drove all the way up from Canton Michigan to this location because he got the greatest service there any did a very good job..
— Robert H., New Boston, MI
— Tuffy Farmington Hills
Thank you Jeremy and the Tech that did my repairs. This was my second time coming to Tuffy for repairs and I was pleased with my service. Thank you for your great customer service.
— Michelle H., Southfield , MI
— Tuffy Farmington Hills
The three Js are amazing especially Jeremy and Joe. When and if Jeremy is off or working on something James is there to step in! My wifes car battery died and I called and got it is within an hour and Jeremy and Joe had me out with a new battery in less than 45 minutes! They worked me into the schedule! Awesome service! Thanks guys!
— Bob S., South Lyon, MI
— Tuffy Farmington Hills
Great group of guys! They do excellent work! They have my trust for my vehicle maintenance.
— Rosey A., Farmington Hills, MI
— Tuffy Farmington Hills
Friendly and professional people. This is my 2nd time here and they always give you suggestions/options to better help you. I could comfortably drop my car off and pick it up the next day. Would definitely recommend to everyone
— Sanjay G., Novi, MI
— Tuffy Farmington Hills
I was pleased how quickly they got me in and out. They were very courteous and professional. I will continue to do business with them. Thank you so much.
— Anita D., Novi, MI
— Tuffy Farmington Hills
Was surprised by this place. Brought one of my classic factory Limousines in for service, a 1984 Fleetwood 75 series. I am a former triple master certified technician, as well as a former automotive and diesel instructor for a college and trade school. I now own a couple of businesses. They diagnosed the problem, explained it very well, that anyone could have understood, and performed the repairs at a reasonable price. Hard to find honest and knowledgeable repair facilities, this is definitely one, and I highly recommend them. Thanks guys for a great experience!
— Jeffrey B., Sanford, FL
— Tuffy Sanford
Excellent service. They kept in the loop of things while repairing my vehicle. 10/10 would definitely recommend!
— Kalynn B., Kalamazoo, MI
— Tuffy Portage
This is the only repair shop I trust. Scott and his staff do great work.
— Jason B., Fargo , ND
— Tuffy Fargo
The Tuffy's on 44th & Kalamazoo has honest, trustworthy people who do very good work (some places make unethical recommendations, or will even break something new and tell you it needs to be fixed). That's why integrity results in trust.
— Chase S., Kalamazoo, MI
— Tuffy Kentwood (Kalamazoo Ave. SE)
Sorry I have not been for a while. I sold my 2001 PT Cruiser and my 2012 Elantra. Have a new Hyundai Ioniq Hybrid and won't be there for a while until warranty runs out Thanks for the excellent prior service Lsm
— Larry M., South Amherst, OH
— Tuffy Elyria (Leona St.)
I have been in the service industry for over 25 years and the employees and staff at Tuffy's have really nailed it with their exceptional attention to detail, time to explain services to the customer and over the top - a thank you note left in the vehicle when they were finished!! Outstanding!! I will definitely be back.
— Brenda B., Perham, MN
— Tuffy Fargo
I lost my 6 spline lug nut remover for my truck. I knew it was either 1" or 1"1/16.. The guy wouldn't tell me the right size , he just said it would take a few hours to do the work. With the right tools I can do the same job in 1 hr . Bare in mind I don't have the right tool. So I call midas on monroe street and they not only have the right tool . They give me the web address to buy that tool . And they got the job done within an hour of my visit. .!!..
— Dennis J., Toledo, OH
— Tuffy Toledo (Laskey Rd.)
I must post this to all who are apprehensive about taking your vehicle to a new mechanic: CALL CHARLIE! I had been using Norton Grimes (Roy) for over 25 years for service on all my vehicle's until sadly Roy retired so I was lost on who to trust and believe. Tuesday after towing my boat I noticed I needed brakes so my fears kicked in after reading many reviews ,I was referred to Tuffy by my best friend. I called and Charlie answered, told me bring it in and it would be complete the next day. I then asked for a quote and when I went to pick it up the following day, it was done to my satisfaction and 12 cents CHEAPER then the quote. THAT IS A BUSINESS THAT DESERVES MY BUSINESS....AND YOURS!
— John J., Toledo, OH
— Tuffy Toledo (Laskey Rd.)
They were a little behind because of Labor day weekend coming up but they still got my pickup all taken care of.
— Aric D., West Fargo, ND
— Tuffy Fargo
The best service I have ever received! We will always bring our cars here.
— Margaret J., Portage, MI
— Tuffy Portage
Steve and the team were so friendly and went above and beyond to help us! We were traveling home on a 10 hour trip and had brake problems half way through. Steve and his team fixed our truck in the last couple of hours they were open and saved us from having to travel back to pick our truck up! They were so friendly and we are so appreciative of them! Thank you!!
— Amy C., Ocala, FL
— Tuffy South Fort Myers
I visited Tuffy on Saturday August 22 2020 to have my car looked at. I called army morning and was able to make the appointment for the same day. From there moment I walked in the time I left all employees were polite and very helpful. My car runs like a new one now. I honestly will not take my car anywhere else.
— Amiee W., Sanford, FL
— Tuffy Sanford
Great first time visit ! Very knowledgeable and great prices! Will return for future service:)
— Leo D., Sanford, FL
— Tuffy Sanford
I went 2 tuffy cause they were recommended by Auto zone on Hwy 46, my visit was assume, they were quick n so friendly n courteous, i will b returning there even if i just feel like stopping by 2 say hi n kick it with the staff 4 laughs.
— Frances C., Sanford, FL
— Tuffy Sanford
I had slow leaks in all four tires. Tuffy's crew, led by Andrew, found that all four of my tire valve stems were bad + my wheels were corroded. The problem was quickly fixed at a reasonable cost + Andrew was very courteous and good at communicating the issue. They also gave me a heads up my tires, which don't have high miles but are eight years old, are starting to break down. Overall, an excellent experience.
— George T., Toledo , OH
— Tuffy Toledo (Central Ave.)
Excellent and timely job on oil change on my wifes Kia Soul
— Edward M., Columbus, OH
— Tuffy Lewis Center
Brandon and Crew repaired my truck then the part they installed failed. They worked on my truck until all parts were replaced and Steering was smooth and no noise from engine. All repairs were covered under warranty of part that failed, no cost to me. I will continue to bring all my vehicles here.
— Edward M., Columbus, OH
— Tuffy Lewis Center
Brandons crew at Tuffy repaired my truck but then a part they installed failed. They repaired all damaged parts of my steering system and it was all covered by warranty of part that failed. No cost to me.
— Edward M., Columbus, OH
— Tuffy Lewis Center
Mike and his team are just fantastic. They give you a trustworthy evaluation and the best part is that they prioritize issues letting you know what needs to be addressed immediately and what can wait. They also give you a heads up about repairs that may be needed in the future if they spot anything. Can't say enough good things about the folks at Tuffy in Gahanna!
— Meg D., Columbus, OH
— Tuffy Gahanna
This is, without a doubt, the most recommended vehicle service shop in the Fox valley.... And for good reason. The owners and operators John and Joe are always present. They offer very competitive pricing absolutely stand behind their work. If your car needs a service that they provide, you don't need to shop around. This toffee location is your best choice.
— John W., Sr. Charles, IL
— Tuffy Batavia
Always enjoy coming in to visit with my friends John,Joe and the crew. Known them as a customer for years and I TRUST them
— Tim L., Batavia, IL
— Tuffy Batavia
Very quick, professional and satisfactory work done in an always timely manner.
— alex M., sugar grove, IL
— Tuffy Batavia
while visiting friends in Fargo, I decided to have some service done on my Chrysler 300...i spent 25 yrs in the auto industry and have seen the good and bad...these guys were GREAT!!!
— Tim R., Plymouth, MN
— Tuffy Fargo
My daughter has been in Ft. Myers for the last 2 years for additional career schooling and we needed a dependable place to trust while so far from home and depending on our transportaion. Tuffy has been who we have relied on for all of our vehicle needs. I would recommend Tuffy to anyone needing automotive service whether you are local or are traveling. Thanks, Mark, Indianapolis, Indiana.
— Mark A., Indianapolis, FL
— Tuffy South Fort Myers
I had service done on my vehicle today at the tell on location . Shawn, was very professional very knowledgeable and very informative. he answered all my questions he took his time at no point in time did he get frustrated as me being a female repeating my questions he took his time with me he answered every question that I had. Shawn is absolutely amazing , This world needs more men like Shawn.
— Roya D., Pelham, AL
— Tuffy Pelham
These are good guys. Pelham needs to support their business so they will be here as our cars age and need repairs. You don't want to go to Walmart and have your car worked on, trust me.
— Russ K., Pelham, AL
— Tuffy Pelham
Love Tuffys. They are excellent, honest and do great work. We have never had a problem with Tuffys. Highly recommend them. Ask for Kim or William. You wont be disappointed!
— Adrienne R., Alabaster , AL
— Tuffy Pelham
Have had my oil changed 2x now. Service was great. Exprcially like the where you do a inspection and let me know things that need to be replaced any concerns you may see. That means alot exprcially when you don't know what to look for. Great work guys
— June D., Pelham, AL
— Tuffy Pelham
Took my wife's Accord in for an oil change and alignment. Great job! Brought my own Civic in for the same and my Daughter's car. Great alternative to waiting all day at the dealer. Thanks Guys!
— Bryan B., Alabaster, AL
— Tuffy Pelham
I am super satisfied with the customer service. The timeliness. And the cute lil flower and thank you card left in my van for me. So sweet and thoughtful
— Jaz G., Fargo, ND
— Tuffy Fargo
Just want to let the guys, especially Chance, know that they're doing a great job & that they're appreciated. They always get me in when I need too, & I trust them. My car is very old with a lot of miles, but they always patch her up & keep me going. 327,000 miles later & she is still going down the road like a Cadillac. Thank you Tuffy & crew. Kim Williams
— Kimberly W., Spencerville, IN
— Tuffy Fort Wayne (Dupont Rd.)
Always a great experience. Super helpful and knowledgeable people.
— Robin B., Kalamazoo, MI
— Tuffy Portage
Our experience was fabulous!! Everyone was so friendly and efficient!! Would absolutely go back if we lived closer. Doug helped us out so much and made the process a breeze! Thank you all!!
— Mackenzie S., Bloomington, IL
— Tuffy Rockford
I am so satisfied with the work and the service. Why aren't there 10 stars to choose from???? Thanks gentlemen ...ill be back and will tell all my friends and co- workers
— Tina s., West Fargo, ND
— Tuffy Fargo
I had tuffy look over two of my vehicles and they give you a printout of all of their recommendations with the cost of each repair. This was really helpful in getting some important work done on my vehicle and negotiating with the dealer I was buying it from. I think it was only $32. They were quick to do the repairs and open about what was the most important thing to work on first.
— Matt G., West Fargo, ND
— Tuffy Fargo
Very friendly employees. Timely service. Thorough vehicle inspection
— Kim B., Fargo , ND
— Tuffy Fargo
Excellent customer service. Very professional. I am always happy and satisfied when job is done. Keep it up.
— Muhammad F., Portage , MI
— Tuffy Portage
Like the work that they do plus friendly people
— L k., Farmington Hills , MI
— Tuffy Farmington Hills
I have been bringing my car's to you for over six years and you have always been very professional and accommodating. Thank you for helping me with my speaker problem thanks to you I can ride in peace and you brought something to my attention that could have been a real danger so I really appreciate you going the extra mile and helping me in the manner you did! Great customer service always and well appreciate!
— LaRhonda N., New Hudson, MI
— Tuffy Farmington Hills
I had shock installed and the watts link repaired and Tuffy did an excellent job on my car and was finished in a timely manner.
— willie v., Farmington, MI
— Tuffy Farmington Hills
I recently went in for an oil change while there, Joe completed their all around check. He from my breaks were in disparate need of being replaced. I knew they were not great but he showed me how bad they were. He replaced my breaks that came into the shop real quick he rotated my tires. All was completed in not a short amount of lot time. Safety was very important to Joe and of course me. My car rides and breaks very smooth. I highly recommend this shop.
— Patricia H., HOWELL, MI
— Tuffy Farmington Hills
Jeramine was overwhelming with me.He explained everything to me in detail.Extremly nice.He really really went that extra mile.
— Chris J., Farmington Hills, MI
— Tuffy Farmington Hills
Joe is probably the most knowledgeable considerate and intuitive mechanic Ive known in a long while
— Neiman M., Detroit, MI
— Tuffy Farmington Hills
It was something simple like headlight ,but Something major like above and beyond customer service. Fast ,Friendly ,affordable and professional. Thank You Jermey and staff!
— Evon G., Wixom, MI
— Tuffy Farmington Hills
Great shop, honest authentic approach to their craft. Been taking my car to this location for years. Never had a bad repair or general maintenance experience. They take appointments, allow you to leave your vehicle overnight. Just a solid shop. A+++
— Shawn D., Farmington Hills, MI
— Tuffy Farmington Hills
Great group of guys here. Excellent service and true attention to detail. Will be bringing my Corvette back for other work very soon.
— Steve R., Farmington hills, MI
— Tuffy Farmington Hills
Fantastic service! Jeremy and James are always helpful about answering my questions. I got my oil changed on 6/30/2020. Great customer service. Quality work. Thank you.
— Pieter W., Wixom, MI
— Tuffy Farmington Hills
The crew at Tuffy has always been very knowledgeable, helpful and friendly. I never had a problem there.
— Christopher M., Waterford, MI
— Tuffy Farmington Hills
The mechanics were quick and honest with me. I loved the speed of service.
— Zeeq F., Farmington, MI
— Tuffy Farmington Hills
Jeremy and his staff always do a great job in servicing my cars. Giving me options or their opinion to let me know what needs to be done to fix the problem. They are always able to schedule me at a time that is convenient for me. I always recommend others to take their cars to this Tuffys.
— LaShawn E., Farmington , MI
— Tuffy Farmington Hills
The Tuffy team has always gone above and beyond to make sure that my personal vehicle and all of my companys fleet vehicles are in tip top shape. They wont price gouge and wont throw a bunch of parts at a problem. I recommend them Highly!
— Diane R., Farmington Hills, MI
— Tuffy Farmington Hills
Both techs were very professional and I was out the door 30ins after I dropped my truck off. Excellent work!!
— Robert C., Northville, MI
— Tuffy Farmington Hills
Everyone at this Tuffy Muffler location are excellent!! Best master mechanics for all of your vehicle repair needs. Very fair and honest business, they treat you just like family.
— Pamela S., Bay City, MI
— Tuffy Saginaw (Gratiot Rd.)
Excellent service & wonderful staff. My car needed new brakes & the service I received was above & beyond.The staff member explained everything that was going on with my car. The store manager named Michael even followed up with a phone call to me while I was at work to keep me informed of what was going on with my car.I really appreciated that very much. I would recommend the Tuffy store for all your tire & auto services.
— Patricia O., Essexville, MI
— Tuffy Bay City
Rick and Emily King are always so friendly and helpful! We have been bringing our cars there since 2005. We are so lucky to have such honest and hard working people close to fix our cars!
— Brian N., Portage, MI
— Tuffy Portage
On my way to work I suddenly heard that awful sound of air escaping my tire. It was LOUD!!! Upon stopping at a motorcycle shop and getting help from the owner with the doughnut tire - he referred this Tuffy Auto Service Center as not only the closest (1/2 mile away) but also personally known for great and trustworthy service. And that is exactly what I received from the men at Tuffys. And even though they were busy and had a bay load of vehicles - they had my tire all plugged up and on the car within 10 mins and made it to work on time. This surprised me because after telling me itd be 1 1/2 hrs before they could get to me - I was told to pull up and wait in the lobby so they could check the air. I thought they meant the air in the doughnut so that I could drive to work safely and come back later for the plug. What a nice surprise from them and the price could not be beat!! Thanks, guys!!! Tracy.
— Tracy R., Fort Myers, FL
— Tuffy South Fort Myers
They took the time to fully explain the required work and were accurate in their statements about the time required. Very friendly and helpful service personnel as well as office staff.
— Richard B., Mattawan, MI
— Tuffy Portage
Tuffy has shown me so much respect over the past 2 years. I truly feel I can trust them with all my car care needs
— Julie N., Kalamazoo, MI
— Tuffy Portage
Awesome service, very honest and trustworthy with the information they provide.
— Dwan M., Kalamazoo, MI
— Tuffy Portage
I came in 2 hours before closing. They were honest and direct about what could be done and what couldn't. I appreciate the honesty. Insightful and helpful in assisting me in my car repairs and helping me save money. Thank you Tuffy's!
— Sai M., KALAMAZOO, MI
— Tuffy Portage
Friendly staff, very thorough inspection on my vehicle, trustworthy, And they were less expensive and did more than any other company Ive been to. Excellent work!!
— Julie J., Vicksburg , MI
— Tuffy Portage
Pat and his team are the best. They only due what is needed and are completely honest about what needs to be done and let you decide, no pressure sales. My entire family have been doing business with Pat for 35 years and we wouldnt got any where else.
— Joe S., Papillion, NE
— Tuffy Millard
Pat and his team are the best. They only due what is needed and are completely honest about what needs to be done and let you decide, no pressure sales. My entire family have been doing business with Pat for 35 years and we wouldnt got any where else.
— Joe S., Papillion, NE
— Tuffy Millard
Fast, courteous service. Fairly priced and reliable. Will gladly use their services again.
— Carmen N., Fargo, ND
— Tuffy Fargo
I always bring my truck to this shop these guys are hard working stand behind their work. Don't get stuck paying dealer shop prices go see John,Joe and the guys the will beat any price around. They have never let me down friendly professional service guaranteed. I will be a customer for life!!
— Rhonda L., NORTH AURORA, IL
— Tuffy Batavia
Great service! John took care of a list of things that were needed on my car. Broke out pricing and explained what was needed and what needs to be done in the future. Nice mechanics too.
— Michrlle M., Geneva, IL
— Tuffy Batavia
First time Tuffy customer after my Volvo repair service closed. On-time service. John was very welcoming. Plan on going to Tuffy for future service.
— Angie S., Geneva, IL
— Tuffy Batavia
Tuffys has been keeping our family fleet on the road for a decade now! Can always count on John, Joe and the boys to keep us moving down the road!
— Todd G., Geneva, IL
— Tuffy Batavia
I am a long time customer of the Batavia Illinois Tuffy shop. This shop has serviced all of my vehicles thru the years! The team is very professional and provides the kind of service one expects. John and Joe treat old and new customers with dignity and respect. To further emphasize my trust and faith in the shop, for the last 4 years I have traveled from my home in Michigan for their service. That trip of 1,000 miles round trip speaks volumes as to why one should use this shop.
— Michael T., Presque Isle , MI
— Tuffy Batavia
I am so pleased with tuffys..they take such good care of my cars. Honest and reputable..
— Eric V., Elburn, IL
— Tuffy Batavia
Credibly polite, high quality service and an excellent price. Staff were beyond courteous, and handled my issue in less than 24 hours
— Calvin B., Fargo, ND
— Tuffy Fargo
Second time I have brought my vehicle to them. Highly recommend. Fast, friendly and give you options on how to fix whats wrong!
— Lisa W., Fargo, ND
— Tuffy Fargo
Because our factory tire wrench did not fit on one of the tire lugs we had to call AAA, which after 3 hours they sent a tow truck business out of Detroit Lakes down I94 west of Fergus Fall to help us. So the next morning I went to Fargo early to get the tire repained. So I went to Tuffy's, which I had never used their service before. I was Totally impressed with their service. Got me in right away and in very little time had my tire repaired, at a fair price, and I was on my way. I will give them my business again! Great team working there!!!
— Arnold O., Kindred, ND
— Tuffy Fargo
Good work and fast. Completed when it was brought in force service.
— Dale C., Fargo, ND
— Tuffy Fargo
Took out vehicle in they told us what we needed. Had it repaired and ready same day. Was not expecting that for all that needed to be done. Russ gives excellent customer service. Was polite every time I called to ask questions. I recommend going to Tuffy!!!!
— Alan S., Normal , IL
— Tuffy Bloomington
They were very fast, efficient and reasonable! I had been told at another shop I would need to leave my car 2days before someone could look at it, the Tuffy staff was able to get me in and out with a completed job the same day! Many thanks!!!!!
— Jeff S., Portage, MI
— Tuffy Portage
I was very happy and even though I need more work done no pressure was put on me and I will definitely keep being a customer.
— Toni K., Portage, MI
— Tuffy Portage
This is the second time I've taken my car to Tuffy for an oil change. The first time, they gave the car a lookover and found some fluids that needed topping off. They also cleaned my back brakes. The second time, they just did the oil change but also let me know that I would need some standard maintenance in about three months. I appreciate how quick the service was and how they always let me know how to keep my car in the best shape.
— Briana N., Chicago, IL
— Tuffy Chicago
Came in for oil change, tire rotation, and new wiper blades. Great customer service and staff is friendly and informative. Lore, the owner also has a great sense of humor!!
— Karen B., Chicago , IL
— Tuffy Chicago
I was visiting Naples from out of town and referred to this store by my hotel. Mr. Isabella had his staff person, Mr. Ornelas fix my flat immediately and promptly! I was completely satisfied and got a great recommendation for a bakery back in my home town!! Very well and professionally done!!
— Tim H., Sarasota, FL
— Tuffy Naples
When I needed my car at most back on the road, Tuffy was and is the answer. Great team and efficient service. Good customer service and affordable prices. Bravo guys
— Hilary G., Fargo , ND
— Tuffy Fargo
I needed to get my car in for an oil change and managed to get in fairly soon. Everything went as expected and they were very friendly too! Ill definitely be coming back again!
— Tristan B., Fargo, ND
— Tuffy Fargo
Ive been going to the Tuffy Service Center in Batavia for a few years now, after less than satisfactory experiences with dealerships and other repair shops. I have always found them to be extremely honest, professional, and dependable. John P. clearly explains what needs to be done after evaluating the problem, and he has never recommended more than what was needed. Each time Ive brought one of my cars in with an issue, sometimes unannounced, its been fixed the same day, which rarely happened at dealerships. During my most recent visit one of my cars had developed a significant power steering leak. I was pleasantly surprised to find that the total cost of the repair was $105.00. I feel this could have been worked into a significantly higher repair bill at a less than reputable shop. This shops service, pricing, and above all honesty are outstanding. I highly recommend the Tuffy Service center in Batavia. They are now my go-to source for all my auto repairs.
— Jim A., Geneva , IL
— Tuffy Batavia
I needed my exhaust looked at, they got me in right away and even found the part and fixed it the same day which I was not expecting, thanks again!
— Alyssa K., West Fargo, ND
— Tuffy Fargo
I have been taking my vehicles to Tuffy, Perrysburg for years. Chris and his staff have always been very honest, reliable, professional, and friendly. Im moving out of town and dread having to find a new auto repair shop because no one can compare to Chriss shop.
— Cathy S., Perrysburg , OH
— Tuffy Perrysburg
These guys are simply the best. Competent and cordial, they will get you the services you need now, but also advise on whats needed soon without the hard upsell youll find at most places. Ive trusted Chris Gentle and his team with all of my routine maintenance for a number of years - and that routine maintenance has meant Ive not needed any major repairs on any vehicle for more than 500,000 miles. These guys are great at what they do and thoroughly trustworthy.
— Robert S., Perrysburg , OH
— Tuffy Perrysburg
As a delivery driver. I needed my car looked at right away. Tuffy was there for me when I needed them the most. Thank you for the professional and quick service that you gave me. I was able to go back to work safely.
— Jill M., Fargo, ND
— Tuffy Fargo
Very fast and efficient work. Incredible service. Thank you so much for fixing my tire.
— Cole S., Fargo, ND
— Tuffy Fargo
Everyone hopes to find an auto mechanic you can trust. Someone who will tell you what you need fixed on your car AND what you dont need fixed. John and Joe are those guys. You may be able to find repair cheaper elsewhere but that will only cost you much more in the long run. I have two 15 year old vehicles with 200,000 miles on each and they are still on the road driving perfect because of John and Joe at Tuffys.
— Don Z., Geneva, IL
— Tuffy Batavia
John, Joe, and the team do a great job in maintaining and repairing my cars. I have been going to them for several years. Not only is the work done right, but their honesty is just as important to me.
— Marty C., Batavia, IL
— Tuffy Batavia
I have been taking all my cars here for the several years now. The service is great and always get the best service from John and Joe. I always recommend Tuffy to anyone who needs service
— John J., Aurora, IL
— Tuffy Batavia
I have been taking all my cars here for the several years now. The service is great and always get the best service from John and Joe. I always recommend Tuffy to anyone who needs service
— John J., Aurora, IL
— Tuffy Batavia
Mr.Joe Rozsypal porfessional ASE technician identified the issues with the front end and corrected it. Clear ,consice and understandably a service person whom puts the customer first.John Piaskowy asnwered all front end questions and took the time over the phone to explain everything .Great people to do business with.@
— Alex M., West Chicago, IL
— Tuffy Batavia
I used to live in Batavia & frequently went to Tuffy's. Then I moved to Elburn, received a free oil change from a different company. Tried them out & they seemed ok. Until I asked them to check out my son's car before he took it to college. To say they missed some very important, obvious things wrong with the car is an understatement. Needless to say, they didn't gain my trust yet but already lost it. I am back with Tuffy's and when I walked in Joe remembered not only me but the car I used to bring in, which is the one my son is now driving. John was friendly & accommodating on my first visit back. Thank you guys!
— Michelle L., Elburn, IL
— Tuffy Batavia
I have been taking my cars to John and Joe for 19 years. I drive a half hour and pass by two other Tuffy stores on my way. Why do I do this? John provides honest, fair, and great services to all the vehicles I have owned. I never worry when I bring my cars in because I know Im getting quality service and fair prices. You wont regret coming to Tuffy in Batavia! Five star service all around!
— Katie O., Aurora, IL
— Tuffy Batavia
James did a great job and my vehicle was taken care of as usual. Great service!! I will ONLY take my vehicles to Tuffy!!
— Spencer K., Sturgis , MI
— Tuffy Sturgis
Once again I had a great experience at the Sturgis Tuffy Service Center. James and Dusty were friendly and knowledgeable had a brake line leak and they were able to TSC me care of it in a very timely manner. Would highly recommend this shop for all your automotive repair needs. Thanks again Tuffy and team
— Patrick M., Nottawa, MI
— Tuffy Sturgis
Emily and Rick from Portage are fantastic. Didn't try to pressure sell me into something that wasn't right for me. They gave me multiple options and let me decide what was best for my budget.
— Joel A., Kalamazoo, MI
— Tuffy Portage
friendly staff. Very informative. I will go back again.
— CHRISTINA B., Kalamazoo, MI
— Tuffy Portage
Emailed in for a brake inspection early in the week and they got me in after work and before the holiday weekend. Car feels great now!
— Trevor S., Perrysburg, OH
— Tuffy Perrysburg
I have had many cars worked on at this location. Their service is second to none. I do think they are a bit pricey, but I will continue to go there. Its a trust thing!
— Sara F., Perrysburg , OH
— Tuffy Perrysburg
I had my oil changed there then returned for some clips replaced on my splash guard under my bumper and again fast courtesy service. The Manager Chris was great at making me feel comfortable and confident in the shop's ability. Definitely a return customer.
— Charlie T., Perrysburg, OH
— Tuffy Perrysburg
Super friendly and informative customer service from the ladies at the front desk. With my crazy schedule, they allowed me to drop my truck off and pick it up at times that worked for me, and sent a convenient text letting me know when it was ready. Ill definitely come here in the future.
— Travis D., Kalamazoo, MI
— Tuffy Portage
Stopped in last minute to get oil change prompt courtesy and very welcome will be back.
— Charlie T., Perrysburg, OH
— Tuffy Perrysburg
Since Ive moved here Ive only go there and they take care of you and always greet you with a smile very personable and professional.
— Steve B., Fort Myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
Not only are they friendly and knowledgeable at this Tuffy location. But they are honest, and will get you back on the road faster than anywhere else. Needed a Tire ASAP. It was delivered and installed same day. If you dont want to wonder if your oil change was done right or your oil plug was put back in, then go to Tuffy. Real honest, affordable and the highest quality service in Fort Myers
— Chris P., Fort Myers , FL
— Tuffy Fort Myers (Daniels Pkwy)
Mike is absolutely incredible I had a nail in my tire my appointment was at 9 AM and I was back on the road by 930. Their service is amazing and I would highly recommend them to all my family and friends. They have a customer for life in me
— Allison R., Pataskala , OH
— Tuffy Gahanna
This was my second visit for an oil change. They did a super job. I know it may sound strange but I am looking forward to my next oil change.
— Theresa P., Portage , MI
— Tuffy Portage
Always reliable, quick and effeciant, friendly, and let me know what to expect with pricing before doing the work. Whatever my vehicle needs I trust in Tuffy to get it done!
— Tiffany H., FARGO, ND
— Tuffy Fargo
Awesome crew! I went in after being told from another shop I needed brakes an that wasn't the case! I had been complaining about a sound in the backend of my car an after many shops, they actually was able to tell me what the issue was an now its being addressed! Will be going back!!
— Terri N., fargo, ND
— Tuffy Fargo
Nice people great service. And they get stuff done at a reasonable rate
— Caleb S., Coldwater, MI
— Tuffy Sturgis
I have to say that this shop, under the supervision of Roy, is phenomenal. My vehicle sat for OVER 2 weeks in a different shop after an accident. I had several problems with my vehicle. I was told by shop XXXX that my vehicle was fine, although it did NOT feel fine. I brought my car to Tuffy on Gratiot and was taken care of like you wouldn't believe! I have NEVER had such a thorough job done on my vehicle, an extensive list, so unbelievably quick. 1 day is all it took!! My vehicle is as good as new!! Highly recommended you see Roy and the crew. Fantastic group of caring men! Thank you again Roy! My Jeep and I are very pleased!
— Michelle M., Saginaw , MI
— Tuffy Saginaw (Gratiot Rd.)
I have been bringing my vehicles to John and Joe for a couple of years now. The guys at the shop have done a tremendous job in keeping our cars up to date on maintenance. I have referred several friends here and they all have great things to say about their experience. If you are looking for honest mechanics with competitive pricing who do quality work then definitely check out Tuffys in Batavia.
— John G., Geneva, IL
— Tuffy Batavia
We are really pleased with Tuffy service. I sent my nephew there this week for his check engine light. They had him ready to go in a couple hours. John and team always go the extra mile to provide quality repairs the first time.
— Charles N., North Aurora, AL
— Tuffy Batavia
Picked up a nail while driving through Fargo. Tuffy was able to get us in right away and back on the road quickly.
— Alan P., BISMARCK, ND
— Tuffy Fargo
Tuffy at Bloomingdale Rd., in Glendale Heights is the best! Ron, Amin, and all the Staff always provide the best customer service and vehicle care one can only dream of. I took my Explorer recently to be taken care off, and they outdid themselves. I am very happy and thankful to all of you for a very responsible support to my car's maintenance & care! Have a Very Blessed and Wonderful Christmas and a Super Prosperous New Year 2020 Mafi
— Mafalda N., Carol Stream, IL
— Tuffy Glendale Heights
Tuffy at Bloomingdale Rd., in Glendale Heights is the best! Ron, Amin, and all the Staff always provide the best customer service and vehicle care one can only dream of. I took my Explorer recently to be taken care off, and they outdid themselves. I am very happy and thankful to all of you for a very responsible support to my car's maintenance & care! Have a Very Blessed and Wonderful Christmas and a Super Prosperous New Year 2020 Mafi
— Mafalda N., Carol Stream, IL
— Tuffy Glendale Heights
I get it, going to the mechanic is scary and you're taking a leap of faith hoping whatever needed for your car is as reasonably priced and as fast as possible. Tuffy is definitely a trustworthy place to go, I've had a couple repairs here and the guys are honest, they never try to upsell you and will even tell you if a repair is worth the price/if they think it's a good or bad idea. I had to go in a couple weeks ago to get my master cylinder fixed, with the price quoted/online coupon (seriously, use their coupons) I paid lower than the average quoted price for the repair. Obviously your mileage may vary (no pun intended) but these guys are the real deal. I have to get a new axle/oil change soon and they're gonna be the first guys I go to.
— Wes S., Glen Ellyn, IL
— Tuffy Glendale Heights
AS YOU MAY ALREADY KNOW, MY RELATIONSHIP WITH RON AT TUFFY TIRE & AUTO SERVICE (A MISSIVE MAY BE IN YOUR FILES) BEGAN ON VERY SHAKY GROUND TO SAY THE LEAST. I, BEING A DEMANDING INDIVIDUAL ALWAYS WANTS THE "BEST" FOR MY MONEY AND MY PROPERTY! RON EARNED MY RESPECT AND IN RETURN, HE/TUFFY WILL CONTINUE TO HAVE MY BUSINESS...."RON/TUFFY *ROCKS*!!!.
— BOBBI J S., LOMBARD, IL
— Tuffy Glendale Heights
I brought my Civic into Tuffy's to get an oil change and rear shocks installed. The quote they gave me was over $100 less than the one I received at Matt's Automotive. Scott and his crew were very courteous and explained everything extremely well. I am now a very LOYAL Tuffy customer!
— Roland D., Eck, ND
— Tuffy Fargo
Once again chad you are the bestest ever!!!!!! Saved me hundreds!!! This place is old school .where a hand shake means something . and their word it good . i truely feel they look out for your best here ..they think about keeping customers not just another overcharged bandaide. Thank you again n God Bless you guys!!
— Candy S., Fenton, MI
— Tuffy Fenton
If I could rate this car repair a 10+ I would. I really needed repairs on my car and was not sure where I should go. When I called Chad, manager, he did not hesitate, but told me to come up as soon as I could, and this was on a very busy day. Chad was able to let me know exactly what was needed for my car. He informed me, as the repairs continued, of any issues that occurred. Sorry but I forgot the mechanic's name, but he was also so helpful, showing me what was happening with the repair. I do not know much about car repair, but I know that I have found my new repair shop. Chad made me feel welcome. Even the staff from the oil repair shop next door, were friendly and welcoming. I would recommend Tuffy in Fenton to anyone who needed car care. Thanks again Chad!
— Brenda S., Holly, MI
— Tuffy Fenton
Great service and friendly staff. Ive been in several times to have rear brakes inspected and serviced. After my 3rd visit (at no fault of Tuffy) they went ahead and replaced my brakes (installed by another auto shop) at no charge and took care of the warranty in house. Jon the manager/owner couldnt have been more helpful and is also a great guy to chat with. Very happy!
— Jake L., Elburn, IL
— Tuffy Batavia
Stopped in at 1:00 on a Saturday afternoon, with no appointment.(Didn't realize I needed one.) Two employees standing in the back of two empty bays. Was told I can't get an oil change without an appointment! Bullshit! Guess you don't want my business!
— Steve S., Lockport, IL
— Tuffy Lockport
I had just got an alternator replaced by a competing business in the area. Issue was not fixed. Tuffy came in and not only fixed my issue but gave me a bunch of incentive to come back. Thank you!
— Justin G., Rockford, IL
— Tuffy Rockford
Shout out to a great experience at the Rockford location. Sue, and the team went above and beyond my expectations making me feel valued as a customer! I will definitely be using them again and will suggest them to friends and family! Thank you for making my bad day better!!
— Mari B., Loves Park, IL
— Tuffy Rockford
I wanted to share my experience with everyone regarding the service received from Tuffy Auto Care. My compliment is that with their tight schedule, the store manager was able to get my vehicle in for the 4-wheel alignment done after I purchased 4 tires/installed by someone else. He gave me a discounted from the regular price and the job took less than 1 hour with their busy schedule. If anyone needs service done for their car, I recommend Tuffy Auto Care in Lewis Center. They care and do a very good for you.
— Pronh P., Lewis Center, OH
— Tuffy Lewis Center
The staff was great, they got me in kind of last minute before the holidays. They were thorough in going over everything with me and pricing was fair. Will definitely be a returning customer.
— Cheyanne C., Sturgis , MI
— Tuffy Sturgis
I stopped in mid-trip from Cleveland to Chicago, driving in 90 degrees with a 70 lb dog, when my A/C went warm. They took me in immediately, allowed me to bring the dog into the store, and git me back on the road within one hour. Courteous, Friendly, accommodating, Nice, and any other positive attribute you ca. Think if describes these folks! Thank you for your excellent service!
— Maureen H., Westlake, OH
— Tuffy Sturgis
This is a great shop. I came here after another place struggled with installing a coilover kit to lower my car. Scott the manager was a refreshing change from a lot of places as he was friendly, upfront with pricing/expectations, and even stayed a little late after close to get everything wrapped up. The work done is excellent and I will bring definitely bring my vehicle back here for services in the future.
— Cam S., West fargo, ND
— Tuffy Fargo
They were very helpful and professional! The work was done promptly and at a decent price. They didn't try to upsell me on anything and communication was excellent
— Marc B., West Fargo, ND
— Tuffy Fargo
My car only blows hot air due to a leak in the AC. I called and later left my car over to be repaired since they were already closing for the day. I got a call the next day explaining to me what was wrong with my car and how much it would cost me to get it repaired. I was very impressed with the service and I will recommend them to you.
— Francis A., Moorhead , MN
— Tuffy Fargo
I trust these guys with my daughters car. Great integrity.
— Ryan H., Perrysburg, OH
— Tuffy Perrysburg
I requested a quote online on 6.22.20 and got a response that day. Dropped my car off after close on 6.23.20 a d picked it up on 6.24.20. It was a perfect experience!! John is a really great guy!! He saved me $400 for the same service that I got a quote for from Firestone(Lake Street). I couldnt believe it!! John and the crew are doing my breaks in 2 weeks!! This is where I will be taking my car for any repairs and maintenance needed!!
— Tammy H., Aurora, IL
— Tuffy Batavia
I had several issues and they took of all of them with no hassle. Great people to work with. I will be back next time.
— Jerry C., Batavia, IL
— Tuffy Batavia
John does a fantastic job of running the shop. As a mechanic myself, I am very particular about who can work on my vehicles. It's really important to go with a pro that knows what they are doing that you can trust. And that's why I will always keep coming back to John and his team as Tuffy's. He has extremely competitive pricing and does consistent quality work. I wouldn't take my car anywhere else.
— Joe N., Saint Charles, IL
— Tuffy Batavia
I have brought my cars to this Tuffy location for many years with full satisfaction. My son not only brings his family car to this location, but also his performance cars over the last several years because John and Joe know what they are doing.
— William C., Geneva, IL
— Tuffy Batavia
Vehicle wasnt running, had the option to tow which was great so less hassle. Got results from the diagnostic after a couple hours of getting towed. Fixed in a timely manner and back on the road. Friendly customer service and cost was reasonable.
— Crystal F., Fargo, ND
— Tuffy Fargo
Always able to accommodate me when I need an oil change. Chris is very kind. I have been getting my oil changes done here for years now. Ruth H Perrysburg
— Ruth H., PERRYSBURG, OH
— Tuffy Perrysburg
Been coming here for around 10 years+. Very friendly, professional, trustworthy, cost effective. I'm a single female and it's difficult to find service/ mechanical places you can trust. I now have to drive across town to go there, but it's worth it!
— Leslie K., Kalamazoo, MI
— Tuffy Portage
Good service on time and I even received a yellow rose which made me feel important
— Bk B., Fargo , ND
— Tuffy Fargo
From superb management to skilled mechanics these guys went above and beyond the call of duty. These guys are incredibly genuine and professional . Leaving there facility I had a unrelated issue with my car and without hesitation and after hours the tech came to my location and got me back on my way . That quality is a rare find these days. If you have any doubt about the quality of service that this shop provides they can discard that along with your used tires. If Im ever in the area again I know where Ill be going for awesome service . Thanks again guys.
— Joe W., Sarasota , FL
— Tuffy Naples
The crew in Perrysburg are very good at keeping my car in great condition. Friendly, courteous, and knowledgeable, the perfect combination for a serious profession.
— Charlie D., Perrysburg, OH
— Tuffy Perrysburg
The folks here went above and beyond my expectations in every way. Service, superbly done, sure. Its the little things tho, care, they care and take the time to listen. They keep their word and had my vehicle back when I needed it. Reasonable in price as well. My first experience wont be my last, Im proud to say Im a Tuffy customer. Thank you!
— Carolyn G., Fargo, ND
— Tuffy Fargo
I have been here twice since I moved from Lansing, and great customer service! Friendy. And professional.
— Charmaine C., Portage, MI
— Tuffy Portage
Excellent customer service so far business also. Gary is great and mechanics
— ROSEMARIA D., NAPLES, FL
— Tuffy Naples
The place is busy for a reason! Great service, friendly staff; Chad was awesome! My car was very loud and they fixed it fast and at reasonable price. I was very comfortable and won't hesitate to bring my car back.
— Kristine B., Fenton, MI
— Tuffy Fenton
brought my car in later in the day, they had my vehicle done before noon the next day. They were very reasonable in price. Picked my vehicle up, and the nice gentlemen who worked on my car left me a wonderful flower with a thank you note. I felt they deserved the thank you for their wonderful service! :)
— Kaylee H., Fargo, ND
— Tuffy Fargo
Had new shocks on my 68 Triumph Spitfire. Service was excellent, it was done in the time they told me and at the price they quoted. Will definitely use their services again.
— Steve S., Kalamazoo, MI
— Tuffy Portage
Ive found my car/truck repair shop. They do good work for a fair price and have high customer service. Highly recommend for car repair/maintenance.
— Kevin S., Portage, MI
— Tuffy Portage
They had a sale on synthetic oil changes, w/that they included on site road test, additional diagnostic testing & allowed me to come out & view and see the issue needing to be serviced first hand. Their customer service was spot on, I enjoyed doing business w/them & would def be back. Whenever Im in a bind, Tuffys is my guy.
— Haley D., Portage , MI
— Tuffy Portage
As a single mom keeping two used cars on the road, I am here to tell you that Tuffy isn't just a car service company, they are like family. They care, work quickly, and make sure we're totally safe before we leave. I can't say enough good things about Tuffy, the King family, and all their staff!
— Amy L., Kalamazoo, MI
— Tuffy Portage
I took my truck in to have the exhaust fixed. I was there first thing in the morning. They got my truck right in and looked at it and told the plan to fix it. It only took an hour from start to finish. The mechanic and staff where very polite and courteous.
— Derek S., PORTAGE, MI
— Tuffy Portage
Best Tuffy's I've ever been to! Worth the 2 hour drive to know that i will be taken care of by the most honest awesome crew ever
— Mary J., Grand Junction, MI
— Tuffy Sturgis
James and Dusty are very helpful and a pleasure to work with. Ive had two cars repaired there in the past few weeks and each time the repair was simpler than originally quoted, meaning it cost me less in the long run. Very honest team there at Tuffy, I would highly recommend their auto services anytime. Thanks again, Im sure Ill be back
— Patrick M., Nottawa, MI
— Tuffy Sturgis
— tom f., naples, FL
— Tuffy Naples
Our family has trusted John, Joe and the Batavia Tuffy team to keep our cars running safe for the past 13 years. Always upfront with what needs to be done and the cost, very much appreciated
— Steve M., Batavia , IL
— Tuffy Batavia
When John opened years ago, I was his second customer. I was driving home from a certain dealership that was so rude to me and totally failed to fix my new truck correctly, I was beside myself. I should note, I'm mult-line insurance adjuster and have been for 26 years, so I can smell when I'm being taken. As I passed his shop, I saw the grand opening and went in to fix a very small issue. I pulled in, met John, Joe and Todd and I never looked back. John is honest, forthcoming and NO ONE touches my cars. Case and point... was just there when an elderly customer brought in an estimate for a "second option " for 1500.00, John told her the repair would be 300. Just goes to show he does what is right. Wouldn't go anywhere else.
— Elizabeth S., Batavia , IL
— Tuffy Batavia
I stopped in last minute to see if I could get an oil change. They were able to squeeze me in quick and everything was great. Staff was very professional.
— Amy L., Waterville, OH
— Tuffy Perrysburg
Brought my vehicle in they told me they wouldnt be able to get it done that same day so they gave me a rental for free they did a very good job on the repairs and will be doing much more business with Tuffys
— Dylan A., Fargo , ND
— Tuffy Fargo
Continually providing excellent service! Just the other day Kyle went out of his way to assist me with my hood latch. After I returned thinking that Tuffy had broken my hood latch during a serving, Kyle was determined to make things right. Later it was evident that Tuffy was not at fault, Kyle and other service partners were extremely helpful and gracious.. I will not take my Honda Odyssey anywhere else!
— Lyle L., Ponte Vedra, FL
— Tuffy St. Johns
We had a lot of work done to restore a high mileage 2008 Suburban, including shocks, rocker arms, power steering, differential, exhaust, etc. Kyle worked with us to arrange a quality repair that was affordable. When we had to follow up due to a manufacturer issue with a replacement part, the team at Tuffy worked with us until the repair was right. We now anticipate another 50,000 miles of use without anything major to repair. Excellent customer service and a strong commitment to getting the work right. Tuffy is well worth the expense, and they go the extra mile.
— Nick J., St Johns, FL
— Tuffy St. Johns
I will never go to any other car shop. I always get my oil changes done here and the service is always quick, friendly, and professional! Chris is fantastic. They always answer any questions I have. I would recommend tuffy's to all my friends and family
— Courtney W., Perrysburg , OH
— Tuffy Perrysburg
Chris was very helpful in getting my car started after leaving the lights on and draining the battery. Will definitely be my go to when needing auto were done.
— Jean T., Perrysburg, OH
— Tuffy Perrysburg
Service is outstanding. Very trustworthy, accommodating, and friendly staff. If anyone is looking for a place to have service done on their vehicle, this is the place to go!!!!
— Debra F., Walbridge, OH
— Tuffy Perrysburg
So thankful for Chris and the staff for their amazing service, response time and honesty!
— Erin M., Perrysburg , OH
— Tuffy Perrysburg
Chris and the rest of the gentleman are very professional. They know what is best for my vehicle. Thanks to them, they do their best to keep it running.
— Darla P., Holland, OH
— Tuffy Perrysburg
Tuffy is super friendly and efficient. They have Good mechanics and stand ready to serve!
— Mari V., Naples, FL
— Tuffy Naples
Great knowledge and customer service. We were treated with so much respect and appreciation! We will definitely be back for all our service needs.
— Hector R., Fargo, ND
— Tuffy Fargo
John and Joe have kept our family fleet of vehicles on the road for over a decade. We have 4 vehicles that have a combined 900,000+ miles. Tuffys keeps us safe and on the road.
— Todd G., Geneva, IL
— Tuffy Batavia
Always a pleasant experience....clean and comfortable to wait....easy to make an appointment for work to be done Love this place
— Cyndy N., Elburn, IL
— Tuffy Batavia
Ive been using Tuffy Batavia for many years and I always get great honest service from John and Joe!
— Jen M., Geneva , IL
— Tuffy Batavia
John and his crew were Great!! They truly help you find best solutions not just the ones that earn them the most money!
— Juan M., Geneva, IL
— Tuffy Batavia
Done Right. Period. John and Joe are the best in the business. Simply said.
— Gary U., Mooseheart, IL
— Tuffy Batavia
Every thing was handled professionally, and done without any unexpected cost. My vehicle runs better very happy
— Dave L., North Aurora, IL
— Tuffy Batavia
Having my vehicle serviced at Tuffys in Sturgis was a great experience. James and the receptionist could not have been any nicer. I will have my vehicle serviced there again.
— Kay P., White Pigeon , MI
— Tuffy Sturgis
I visited Tuffy's for the first time, and I will be returning in the near future for more work to be done on my vehicle. I was very pleased with my visit. They were very prompt and courteous. Great Customer Service.
— Terrie H., Deltona, FL
— Tuffy Sanford
I have been going to Tuffy Auto since they opened AND ALWAYS HAVE GOOD SERVICE. it's been approximately 19 years. Very good job!
— Roger L., Bourbonnais, IL
— Tuffy Bourbonnais
Third time Ive been to this location and they have always been helpful by explaining exactly what the issues are, never pressured to have the work done, however when they do the work they do it right the first time. AND they are friendly. Highly recommended.
— Maureen S., Naples, FL
— Tuffy Naples
I received excellent customer service. They were very friendly and knowledgeable. I will be a customer who will keep coming back!
— Kris S., Fargo , ND
— Tuffy Fargo
What sets John's operation apart from the rest is that his people know how to "fix" problems, and not just "replace them". Over the last year I've had several situation with my truck that I though for sure was going to run me into big bucks. John's honest approach is to figure out if the problem can bie fixed before recommending replacing a lot of parts that don't need to be replaced. You cant ask more from your auto specialist than that !!! Trust is what its all about, and Johns shop has earned my trust and will continue to get my business. Thanks John !!!
— Jimmy V., Nortrh Aurora, IL
— Tuffy Batavia
My family has been taking our cars/SUVs to John and his crew for over 10 years. The Batavia Tuffys is reliable and honest. No price gouging or unneeded repairs. In fact, John even gave me his opinion when it was time to stop dumping money into our old Sante Fes- which is why we brought the new one to Tuffys and will continue to do so. Thanks John, Joe and team!
— Brian Y., North Aurora , IL
— Tuffy Batavia
Came down for the weekend from orlando for vacation, my splash guard came undone and was smacking on the engine. Super annoying! Came down to tuffys this morning before we hit the road and the manager up front took care of me right away. No charge in and out in less than 10 minutes. Couldnt be happier. Thanks so much tuffys!!!
— Justice M., Orlando, FL
— Tuffy South Fort Myers
Steve helped me replace the bumper on my wrangler a couple days ago. He did it right on the spot, I didnt make an appointment or anything. He was able to do it quickly and efficiently. My new bumper looks great. They do quality and honest work. I will absolutely be back anytime need to get anything done with any of my vehicles.
— Jeff Z., Estero, FL
— Tuffy South Fort Myers
As a woman with no knowledge of my cars mechanics,I highly recommend Tuffys because Steve, the manager, was knowledgeable, accommodating and fair in pricing on the repairs I needed. He followed up on my concerns and told me the truth!
— Gina T., Bonita Speings, FL
— Tuffy South Fort Myers
Steve was extremely knowledgeable when it came to my questions and concerns as the Kia dealership quoted me $900 more than Tuffy, for the exact same service. Tuffy got the job done in a few hours that same day, andddddd called to make sure I got everything I needed. Beyond pleased with their customer service, how upfront they are, the quality of their work, and their honesty. Would highly recommend checking with them before going else where, as they saved me $900!!
— Britt L., Fort Myers, FL
— Tuffy South Fort Myers
Another fine job done by the Tuffy crew. Thank-you for taking care of my car for me. Your service & your customer service was excellent, (AS USUAL) THANKS again
— Dale G., , IL
— Tuffy Rockford
Ever since I moved to Chicago, I brought my car to Tuffys and they always been very professional, friendly and excellent communication. I am a loyal customer and I always bring my car to them. tuffys team is great they communicate throughout the whole process and ensure you are satisfied with their service. I totally recommend Tuffys, those guys rock!!
— Mario G., Chicago, IL
— Tuffy Chicago
The current owners are the BEST.
— Susan H., Fort Myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
When my usual mechanics wouldn't help me with an emergency flat repair and wanted me to wait a week, I went back to Tuffy's, and they helped me out right away! I'll be back!
— SHELLEY L., FARGO, ND
— Tuffy Fargo
I have been going to tuffy for over five years. John is always up front on the work to be done, the pricing and very friendly. He cares about his customers. John and his staff are friendly and very professional. He will tell you what is wrong and even show you the part that needs to be replace. I have tried other car places and found that John's Tuffy is the BEST!
— Ann K., Batavia, IL
— Tuffy Batavia
John and the staff are the best. They make your feel safe and right at home. Not to mention they are extremely professional and knowledgeable about their craft. My vehicles are always in the best hands at Tuffy in Batavia.
— Marcuis L., Montgomery , IL
— Tuffy Batavia
I have always taken my car for service at Tuffy in Batavia. John and Joe are two people I can trust when working on my car. Excellent people and service.
— Linda B., Batavia, IL
— Tuffy Batavia
I've been going to Tuffy for 18 years with my 5 cars. One vehicle has over 200,000 another 100,000, I consider these Tuffy cars as they've been properly maintained by Tuffy. John & Joe are car guys and their knowledge is amazing. When we moved here 18 years ago I was looking for a place to take "My Baby" and couldn't find a facility that treated my other cars decently until I found Tuffy. Now I bring all my cars there with total confidence, especially "My Baby". Finding a trusted and reliable mechanic is very difficult, I've found mine! Huge shout out to the Batavia Tuffy Team!!!
— Tony P., North Aurora, IL
— Tuffy Batavia
Weve been taking our cars to Tuffy in Batavia for about 8 years now. John and his employees are fair and honest. They dont try to force unnecessary repairs on you. They are able to get you in for service in a timely manner unlike our local car dealers. Very happy with the service that we receive.
— Cindi W., Geneva, IL
— Tuffy Batavia
Had a small accident with my front end. Called and spoke with Carl, he got my car in same day for a check to make sure is was safe to drive. Happy to report he said it is. I have been a customer for a few years now, and have always been given AAA service from both Ron, Carl and all the guys there. Thank you everyone at Tuffy Westerville.
— Vonna H., Marengo, OH
— Tuffy Westerville
CARL AND RON ARE DYNAMITE MANAGERS ,THEY ARE ALWAYS NICE TO ME AND VERY HELPFUL,ALSO THEY BOTH GET MY, VOTE FOR EMPLOYEES OF THE MONTH. THANKS AGAIN, FOR EVERYTHING !!!!
— BRIAN D., WESTERVILLE, OH
— Tuffy Westerville
I had a oil-leak from the engine on my Jaguar and two other shops tried in vain to fix it. Tuffy FIXED IT Very happy
— Arvid G., Naples, FL
— Tuffy Naples
Needed my air conditioning fixed. The found it was a wire grounding out and a relay. Pleasantly surprised as Ive had air conditioning repairs that have cost much more. Great staff, great service. Just moved from Georgia and have already found the best place to take my vehicles!
— John W., Saint Johns, FL
— Tuffy St. Johns
Thank you to the professionalism of Kieth! My car ac was a complete overhaul and a bit stressful. The awesome staff kept me in the loop and quoted a fair price. Truly grateful to the years of quality service I have received without fail from the staff at Tuffys! Thank you
— Katherine V., Saint John, FL
— Tuffy St. Johns
Highly efficient, Very honest, always eager to help in any way I have been a customer for many years and always excellent service. They always let me know in ahead of time what the the cost will be and also let me know what I will need to have done in the future so I can plan for it financially. Everyone in customer service is very welcoming and friendly. I am very happy to know they are in my neighborhood. I would highly recommend them to everyone!
— Roberta M., Jacksonville , FL
— Tuffy St. Johns
I own 4 vehicles in my home and I bring in our cars to Tuffy on Race Track road. They have always been fair in their prices and many times have squeezed me in when I brought my car without an appt. Big thanks to my service tech Kash for getting my car back on the road. Thank you for always going alittle above and beyond with your service. Maribel
— Maribel ., St johns, FL
— Tuffy St. Johns
Excellent auto care! Finally found a quality professional auto shop, with great costumer service, I highly recommend!
— Larry W., Jacksonville , FL
— Tuffy St. Johns
These guys just get better each time we go there with a vehicle issue. Brought my 2013 Buick Lacrosse in with some sort of module/electrical problem. Once they diagnosed it, they asked if we were the original owners. Kyle worked with GM to get work done under warranty as we are the only owners. I will be bringing my vehicles (3) to them going forward. Highly recommend.
— Mike C., Saint Johns, FL
— Tuffy St. Johns
The guys at Tuffy in St. Johns are awesome! I have been going to them for 11 years now and they are the only ones I trust with my car! Brian, Justin, Ben, and everyone else there are very knowledgeable and the service is always Top Notch! Thanks for always being at the top of your game guys!
— Neal M., St. Johns , FL
— Tuffy St. Johns
We have taken our 2 cars for service since they opened. They do it all for us & they do it right the 1st time. John, Joe, & Todd have all been there from the start. That reliability, consistency, & dependability are a rare find in the car repair industry. That is what puts them head & shoulders of the rest. Well done! Keep it up!
— Marc S., Bartlett, IL
— Tuffy Batavia
After visits to other places and their failure to correctly diagnose the problem with my car, John at Tuffy had my car and had the solution to the problem. I won't go anywhere else.
— Jon B., Geneva, IL
— Tuffy Batavia
I have been going to Tuffy for over 5 years. John is always friendly and up front on pricing. He doesn't do any unnecessary work. He will explain what needs to be done and will even show you. I have tried numerous other car places and found John's Tuffy to be the best!
— Ann K., Batavia, IL
— Tuffy Batavia
John and his team really know what they're doing with repairs. They quickly diagnosed the problems and correctly installed parts and made adjustments. I know when I head over there the job will get done right.
— Paul H., Geneva, IL
— Tuffy Batavia
In all of my 77 years, I have never experienced or enjoyed doing business with any entity more than Arts Tuffy Muffler. The care and workmanship was unequalled. I wholly recommend this fine establishment to everyone. Art made me feel like family through his good humor and fair pricing. Steven Mitchell
— Steven L., Keego Harbor, MI
— Tuffy Tire & Auto Service Center Walled Lake
Looked around at a few places, they were the most responsive and fair priced. I had my truck in for tires and in a matter of hours the job was completed. Top of the line customer service from the first phone call till I picked up the car. Would highly recommend them!
— Tim L., Naples, FL
— Tuffy Naples
Great people. Friendly honest service you can trust. They are usually busy, but if you are able to get your car in, you won't be disappointed. Great job guys!
— John M., Holly, MI
— Tuffy Fenton
We have been bringing our vehicles to the Tuffy Fenton location since 1999 and the team has always been extremely professional, prompt, courteous and know how to get the job done right!! No shortcuts! Always recommend and will always return to Tuffy. Thank you guys!
— Brent G., Fenton, MI
— Tuffy Fenton
Very friendly & did a great job with a great price. Will definitely go back if I ever need to.
— Emily H., Fenton, MI
— Tuffy Fenton
HONESTcan i say that again? -> HONEST! raely do you find an auto repair thats honest &saves you $$- these guys did just that more than once-i took my truck tothe rip-off place knarock next to HD &they wanted 538$ to fix what they claimed was a broken tans mount-i had asked for my bad u-joint to be replaced also on the same quote-kanrock wanted 300$++ for the additional service-total bill wd have been over $800-!!! Went to tuffy on miller rd &the master mechanic (jason) asked me: who told you the trans mount was broken? he then informed me it wasnt broken but missing 4bolts-he put the bolts in free &i authorized him to replace the ujoint-he did 2 u-joints for around $255! they saved me so much $ i bought them lunch-shortly after this visit my truck was running good &i went in for an oil change-the oil change place did somthing to my truck that made it run rough, missing, running lean-i actually thought my truck jumped the timing belt-so back to tuffy i went to let them tell me what was wrong-the other master mechanic got involved this time &showed me the oil change place had accidently knocked off a vacuum line &he reattached it (FREE) & the truck was good to go! drove away with my truck running great &thinking about how i was ready to drop another 5-800$ to replace the timing belt &WOW i bought them a pizza for lunch again based on how much they saved me-do yourself a favor if your tired of dishonest shystey auto repair-go to tuffy &then you can writeyour own review-&please buy them lunch if they saved you a bundle like they saved me-whatever you do DO NOT go to the ripoff pad your bill kanrock next to HD-they will try &sell you canuder valves or tell you your chrome plated muffler bearing is causing all the trouble! go see don or dan at the front desk at tuffy &let his master mechanics save you $fixing only what needs to ve fixed ¬ bumping/padding the billto their advantage-HONEST GUYS! Is all i can say- -true story bro-
— Russell C., Flint Twp, MI
— Tuffy Flint (Miller Rd.)
HONEST! that is the only word i can describe totell people about these guys-if you are looking to have auto repairs done and not get raped by shystey dishonest rip off auto service these are the guys you need to go see-from the first time i went in here they saved me $ because when i went to pay my bill they actually tols me it was less! whatauto repair does that-they will only charge you for what needs to be fixed and they have top notch certified guys like jason&john-thes guys have saved me $on more than one occasion &i bought them lunch the savings was so great-i went to the ripoff place Kanrock/monroe next to HD on corruna &theytried to charge me 358$to replace ONE ujoint-in addition kanrock told me i had a broken trans mount &that wd be an additional 500$ & somthing dollars-i went to tuffy &jason the master mechanic told me the trans mount was missing all the bolts(4) he did it free & then went on to replace BOTH myujoints for $255! i cant stress enough these guys are honest &do an honest days repair-not selling you chrome plated muffler bearings or kanuder valves like kanrock tried to do-i went back to tuffy again when my engine was missing badly &i thought my timing chain jumped & was ready to replace the timing belt for 5-800$ &again john the other master mechanic found i had a vacuum line off & within 15minutes reattached it &i was on my way -FREE again! another lunch earned imo-anyway if you need major or minor auto repair these are the HONEST guys you NEED to go see-ive went thru at least 4-5mechanic shops in the last 2yrs &every one was total rip off charging me for uneccessary repairs , parts, &service-at the end of the day i would NEVER go to any other auto shops around flint except these guys-they have earned my respect &lifelong business shd i ever need any more-please give these guys a shot then you can write your own review of how good they were-&by all means if theyve saved you hundreds even thousands like they saved me please buy them lunch-they deserve it &all the business they get-top notch service, mechanics, &front desk (dave/don) counter help-theyre NOT going to tell you your kanuder valve is bad &will cost you $3000 to replace like knarock/monroe ripoff will-stay TF away from kanrock &do yourself a favor & go see the guys at tuffy for fair proffessional complete auto repair-these guys saved my life im a carpenter &theyve kept my truck repairs honest resonable &efficient so i can keep working &pay my bills-tuffy miller rd shd be everyones go-to repair shop in &around flint twp-ALL the other places i have went around the twp raped me on repairs &did shitty work forcing me to seek one after another mechanic shop u til i finally found these guys-stop in there for repairs, oil changes-major/mi or work & you will give your own testimony-i found these guys by reading reviews on the net &i can o ly say that they had stellar reviews from all the write ups &thats what drew me in firstplace &now you get to read my review after they saved me $100s on repairs-buying them lunch from the $$ they saved me was my pleasure &i look forward to doing business with them in the future shd i ever need to-there ya go-thats all i can say-go see for yourself-they have nothing but repeat customers &now im one!
— Russelll C., Flint Twp, MI
— Tuffy Flint (Miller Rd.)
Good as last time in by the am and out by the pm
— Ron B., Classification -->Campton Hills, IL
— Tuffy Batavia
They were very accommodating, honest and thorough. Ill definitely being a return customer.
— Michelle V., Batavia, IL
— Tuffy Batavia
This service center is the best service center I ever come across.the technicians are knowledgeable and care kind.
— Jayant M., Portage, MI
— Tuffy Portage
I was very pleased the prices were reasonable Rick notified me that I needed additional work and I told him to go ahead whatever it needs then he noticed he overcharged me and refunded me the overcharge right then and there they also repaired my spare with no additional cost thank you
— Michael C., Kalamazoo, MI
— Tuffy Portage
Quite pleased with the level of service. Able to bring car in right away and have exhaust system repaired inexpensively. They were very accommodating. Referred by a friend. Will go there from now on for all auto issues.
— Francis G., Richland , MI
— Tuffy Portage
Manager Roy is fantastic. He gave me suggestions and no pressure that things needed to be done right then and there. Friendly service I will come back again
— Michelle L., Saginaw, MI
— Tuffy Saginaw (Gratiot Rd.)
Neri at Tuffy was highly recommended by a friend of mine. So when my car had a bad oil leak and needed a radiator too I took it to Tuffy's. They did a thorough diagnosis and told me everything that needed to be done to fix the problem and gave me a quote which was much below what I had expected! When I took the car back to be fixed I thought it would be an overnight thing but I was pleasantly surprised when they called me before closing to tell me I could pick up my car. The professionalism and friendliness of the staff here really meant a lot to me and I will be taking my other car back there for its checkup and adjustments. Thank you Tuffy for the great service and I will refer everyone I know who needs their cars fixed to you!
— Susan S., Naples, FL
— Tuffy Naples
The staff at Tuffy always take care of me and my husband! Excellent service from beginning to end! They always get me in ASAP with no hassle! James is beyond amazing and the new girl, Dusty, amazing as well! We will always go to Tuffy
— Kari B., Sturgis , MI
— Tuffy Sturgis
Service was really great , fast, price reasonable. did alignment the other day and mechanic fix other thing without cost to make my car better. The lady and mechanic are friendly.
— Michael W., Grove city, OH
— Tuffy Grove City
Finding a good and trustworthy mechanic is like finding a good dentist or financial advisor. I trust the folks at Tuffy.
— Pat g., poplar grove, IL
— Tuffy Rockford
Have been bringing my vehicles to Art & his crew for probably more than 15 years. He's the most honest businessman I've ever known. Prices are reasonable, they guarantee satisfaction, and bend over backwards to accommodate customers. Just had warranty work done at much less than I'm sure the dealership would have charged. And he even gave me some wipes when he heard I was out. Art's my hero!
— Jean K., Wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
What a great place to go to have your car fixed. Such honest and polite people. I really appreciate how they take the time to explain things about my car they go above and beyond. I guarantee I will be back.
— Ted M., Naperville, IL
— Tuffy Aurora
In a suburban area there are never a shortage of shops, many of whom are apt to get you in and out with little attention to any particular detail you may ask about on your vehicle. I have gone to Tuffy Aurora for about a year and every single time I have hit there service desk with some sort of goofy special request: take off this zip tie and put on my metal band for this boot, loosen a couple bumper bolts, check this, make a note about that. Every time without fail they have checked these things and made notes, pretty much always free of charge. My experiences with other shops near me is that, if the person up front does happen to listen to you long enough to know what you are talking about, they almost never pass any notes or info on to the service person. Often, they will tell you they checked something and then never did. Firestone in the same neighborhood has told me on 3 different occasions they would inspect my rear drum brakes and then never bothered to, even though they assured me they did. If these guys say they will do something, they will do it right. If you go there 4-5 times they will know you by name. They wont charge you for anything you dont need. If you own a car and need a mechanic, nothing is more important than knowing the person working on your car is honest and knowledgeable. These guys are both, and if they run across an issue they arent knowledgeable on, they will recommend a local shop that is rather than sell you on something you dont need. They deserve your business- go for it!
— Ben T., Aurora, IL
— Tuffy Aurora
Awesome Service! The guys at Tuffys always go above and beyond to ensure the work gets done and our cars are in the best shape possible! Prices are always reasonable too!
— BJ P., Aurora, IL
— Tuffy Aurora
This is my third it fourth time taking my car to Tuffy on North Aurora and my experience has been very pleasant, every time. The crew has been consistently knowledgeable, friendly, efficient, and considerate. Everything about the way they do business here deserves repeat business.
— Kari M., Aurora, IL
— Tuffy Aurora
Jason and Cris are very friendly and accommodating. They did not stop checking my car until its good and ready for emission test no matter how many times they had to do it. They did not charged me for all those times they had spent with my car . I just thought that everyones time is important and precious, but for them not to ask to be paid, thats only shows their business is existing not just for business to make money, but also to serve the people in their community. Thanks again Lea . .
— Lea Stey ., Aurora, IL
— Tuffy Aurora
Jason is the reason I go to Tuffys. Professional service in a friendly manner. He has a great group of service techs. I will not take my cars anywhere else. THANK YOU Jason.
— Mark H., Aurora, IL
— Tuffy Aurora
I always enjoy my experience at Tuffy. Exceptional owner, employees and service all the time.
— Maryann K., Aurora, IL
— Tuffy Aurora
My 1st Visit Jason was transparent detailed and priced Right, I believe I found a honest solid company very happy
— Ron M., Aurora, IL
— Tuffy Aurora
They were able to get me in for a quick oil change and were very communicative about what they had done and what they suggested I do to improve the functionality of my car. They made me feel safe with proper face and hand covering during the pandemic. Will definitely be back!
— Korrin P., Chicago, IL
— Tuffy Chicago
I have never used Tuffy services before, but after my experience with them I will be more than happy to return for my auto needs. I received excellent customer service from the time I made my vehicle appointment to the time I picked up my vehicle. Once they completed my van, I took it home but was still having some issues. I returned my van the next day for the same problem. They took care of me immediately; they found the problem which was no fault of theirs and repaired it for me which I greatly appreciate. Thank you Jason and all the Tuffy crew on Diversey for getting me back on the road!
— Dorothea A., Chicago, IL
— Tuffy Chicago
Had a flat tire & they called around to find the right replacement & had it delivered & put it on the same day. Very friendly & accommodating. I found a thank you note & a flower in my car when I left. That added touch makes for top class caring service.
— Linda G., West Fargo, ND
— Tuffy Fargo
No appointment, walk in 7:45am. Tuffy was able to get me in immediately and kept me informed. Will be returning for all vehicle maintenance
— Edward M., Columbus, OH
— Tuffy Lewis Center
Big shout out to Brandon and the guys at Tuffy!! Not only did they get my Infi (220K +miles) running like new for $55, but they also pulled up my busted back window, for FREE!! Keep rockin guys...Ill be back for something else soon
— Dan W., Columbus, OH
— Tuffy Lewis Center
Excellent service! I have had great experiences with this Tuffy. Mike is absolutely wonderful!!!! Other service places have given me wrong information or extremely high estimates when it comes to my vehicle. I went to Tuffy after receiving info and they have always been honest and upfront. Estimates are always lower, info is accurate and usually not what the other guy stated was wrong with my vehicle. Will never go anywhere else again. I bring my car here and my teenage daughters car.
— Kelly R., Columbus , OH
— Tuffy Gahanna
I love Tuffy! Jason and Allen always take care of me so well! Love them!
— Leighna F., Chicago, IL
— Tuffy Chicago
I have been a regular customer at Tuffy in Batavia for many years. John Joe and the team are the best. I was looking to sell my van. After it sat for awhile it developed rust on the break drums. Made an awful sound. They made a quick diagnosis and got me back on the road. Joe was very thorough in his work. As if it was his own car. Thx Guys.
— Gator O., Batavia, IL
— Tuffy Batavia
Michelle was outstanding! She was very patient and helpful and communicated every step of the way.
— Debra R., Grove City, OH
— Tuffy Grove City
very very nice and protected my car seat with plastic got me in and out quickly I always go there for my oil changes and other services thank you very much
— tony R., COLUMBUS, OH
— Tuffy Grove City
I had an issue with my exhaust leaking and my car making a loud rattling noise. I decided to make a stop in at Tuffy in Batavia after hearing great reviews about them. John was a great help! Quick service and very affordable! This will be my new go to place for any car repair needs!
— Tamira J., Batavia, IL
— Tuffy Batavia
Tuffy always gives a fair honest price. They don't talk you into something that you don't need. And the work is done right.
— alex m., sugar grove, IL
— Tuffy Batavia
Called Art Last week about my 2010 Chrysler Town and Country. Art and his staff EXCEEDED any all my Expectations!! Didn't think I could get the work done in the middle of this pandemic. However, the service was done CONTACT FREE for both our safety, and I am Proud to say, my 'ol girl sounds like she just rolled off the lot!! Excellent workmanship on the exhaust and suspension!! Thanks to Art and his amazing staff at Tuffys
— Jennifer t., WIXOM, MI
— Tuffy Tire & Auto Service Center Walled Lake
I had an amazing experience customer service is out of this world mechanics know exactly what they're doing there a hundred percent honest with you no BS shawn and ken are the best thank you thank you
— Elizabeth S., Rockford, IL
— Tuffy Rockford
Superior service! was able to get an appointment very next day that I called. Due to the Covid-19 virus they followed the safety procedures and provided me with a ride home so that I would not have to wait in facility all day, The brought me back to the facility and informed me that they needed to keep my car for further diagnostics until following day and provided me with a loan car so that I wold not have to disrupt my work schedule, Their services are affordable and excellent. II had been taking my car to the dealership, but they were not able to provide me with my own transportation which is very important as a single working woman. I will be returning for future automotive needs. Thanks to all the service team!
— Lynn P., Rockford, IL
— Tuffy Rockford
tuffy Elyria diagnosed my trucks problem quickly and did repair quickly and professionally.....I am pleased and will be back when needed
— charles H., elyria, OH
— Tuffy Elyria (Leona St.)
they did a very good job on my Lincoln putting the rear shocks &struts &and the spring.
— willie james j., elyria, OH
— Tuffy Elyria (Leona St.)
Manager very courteous just plain old great service!! Thanks tuffy!!
— Shirinell H., COLUMBUS, OH
— Tuffy Gahanna
went in for an oil change but had a lot more done. Previous company had not changed my two filters and they were in horrible shape.tuffy went over the whole vehicle and advised what we needed to repair. At no time did they insist it be done now. They also repaired my washer fluid bottle,that i was told was a dealer item only.Great service
— dolores k., fort myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
Fast & Professional service. owner Carlis explained what he recommended and why. Purchased a needed tire and alignment as well as wiper blades and oil change. Pricing was average. Will likely return.
— Dave D., Fort Myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
My mom is a nurse and today she went into your shop with a flat tire. Shes been exhausted the past couple days from all the corona virus work and was so stressed because of her tire. One of your mechanics saw her in scrubs and didnt make her pay for the tire fix. She called me crying so thankful for what yall did. Thank you so much for giving her a good day and letting her have a little less stress on her plate. Thank you.
— Katelyn H., Ft Myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
Once again Jason and the crew at Tuffy on Diversey came through! I like their honest, straight forward approach when discussing service issues with my car.
— John R., Chicago, IL
— Tuffy Chicago
Jerry and Michelle are amazing and we have found them to be trustworthy, friendly and professional. We have confidence that Jerry will work on our car as if its his own. They got us right in and the car was ready in half the time we expected! I can't imagine taking my car anywhere else! Thank you!
— Lisa F., Grove City, OH
— Tuffy Grove City
Tuffy Chicago is the oyster place I consider bringing my vehicle and I recommend them to everyone. They're honest and straightforward every time. Very trustworthy.
— Mike R., Chicago, IL
— Tuffy Chicago
Received my service during pandemic. All interaction practicedCDC Protocols. Great communication too over the phone. Worked completed and quality of service is very good.
— Michelle F., Chicago, IL
— Tuffy Chicago
The guys at the shop where very informative and kind. They also made me laugh a few times. I would highly recommend them for any auto services
— Sarah H., Fargo, ND
— Tuffy Fargo
They got me scheduled in a very timely manner and were very accommodating. The oil change was done promptly and we were able to pick the car up earlier than expected. We will definitely be returning to this Tuffy!
— Brian S., Worthington, OH
— Tuffy Gahanna
Great bunch of guys. Take of my car very efficiently. I highly recommend them. Thanks guys.
— Roger B., Naples, FL
— Tuffy Naples
Ron and his team always do a great job! An oil change place tried to replace my tail light and said it was a bigger issue they couldnt fix. Ron had it fixed in minutes and put air in my tires too! Made my day!
— Natalie C., Lewis Center, OH
— Tuffy Westerville
My husband had the brakes done a month ago. He grabbed my check book by accident and paid for the service with the wrong book. His name is not on that account. Tuffy accepted the check from him, even though his name wasn't an authorized signer on the account. Tuffy called me about the check bouncing and I was confused. I said I'd follow up with my bank. Meanwhile, I had been in a terrible accident and I've been unable to handle much. Today, my phone rang and it was the local police department talking to me about a bad check *I* wrote and how I could be arrested for fraud. I didn't write the check. I called Tuffy and asked why they took the check if it didn't have the correct name on it to begin with. The gentleman said "we knew it was your husband". Believe it or not... Not everyone has joint accounts! Having me threatened for something I didn't do is upsetting beyond belief. I plan to file complaints everywhere I possibly can. Instead of sending a letter or to collection, they sick police on a person for a mix up. I will never do business with this company after this. I understand a bounced check is an issue but mistakes happen and can be rectified without treating people like criminals. ESPECIALLY when they didn't even write the check!!!
— C H., Lake in the Hills , IL
— Tuffy Lake in the Hills
Back in for service during recent Coronavirus Pandemic and Ron and his team were professional and took all the necessary care to ensure my safety and health and to get the work done quickly and efficiently. Glad they were there when I needed service on my car..even during these uncertain times. I highly recommend Ron and his team and thank you for providing your services when needed.
— Kathy H., Huntley, IL
— Tuffy Lake in the Hills
Awesome experience, Honest Professional Service, Art and his crew are top notch.....Will recommend to all my friends.....His waiting room is worth the visit.....
— Walter D., West Bloomfield, MI
— Tuffy Tire & Auto Service Center Walled Lake
I drove 45 mins to get my car serviced at Tuffys! Ive been a loyal customer for 15+ years and even after moving to clarkston I will only service my car here. Only trustworthy repair shop around! Art and his guys are first class
— Ashley B., Clarkston, MI
— Tuffy Tire & Auto Service Center Walled Lake
Can't say enough good things about Art Dave and the crew. Excellent service and if there is ever an issue they make good immediately. I've been taking my cars there for almost 10 years. It's an actual relief to have a trustworthy car repair shop!
— Ed R., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Though I'd rather not have to go here, everytime the service and workmanship is terrific. They are very professional, thorough in their review and excellent in making all the necessary repairs to our vehicles. I 100% trust them.
— Steven B., Wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
Art and his staff are amazing. I have never had such great service and people who truly care, not only for my vehicle but also myself. Art and David have always gone above and beyond to help me. I have been really blessed by Tuffys and the help I have received. Great service and great people.
— Amy C., Walled lake , MI
— Tuffy Tire & Auto Service Center Walled Lake
2nd day at Tuffys and another great job. Art is my angel I adore you.. great service as usual.
— Amy C., Walled lake , MI
— Tuffy Tire & Auto Service Center Walled Lake
Decided to have some serious maintenance done on my 07 Fusion. As has been the case thru the years I inquired if Tuffy Art would be able to do it during this stay at home quaranteen. Was told by Art he could take care of it and he did exactly that! All the work was done promptly and satisfactory, and was surprise that even though I said no hurry he turned it around in 24 hrs. Hats off to the crew and have no problem recommending them for your service work.
— Dale P., Commerce Twp., MI
— Tuffy Tire & Auto Service Center Walled Lake
This is the only place I take my vehicles for service. Chris and Bill are very honest and I trust them with whatever my cars need.
— Ray W., Perrysburg, OH
— Tuffy Perrysburg
I wanted to say that I had the best customer service at Tuffy Auto Service Center in Wixom. They replace the headlight. The owner told me the same price as the day before. How the headlight was replaced. With me being new in this City I didn't know where I could go I called Tuffy's he gave me a quote over the phone and I went and and very next morning. The wait time was very short and enjoyable for visiting with the other patrons and the owner. I recommend this place for the quality of time and service
— Judy S., Wixom, MI
— Tuffy Ypsilanti
You can have confidence that your vehicle is in the best of hands with John, Joe and team. I completely trust them to give an honest/accurate diagnosis, fair price and quality parts. You will be making the right decision with servicing your car at Tuffy.
— Scott H., Batavia, IL
— Tuffy Batavia
Ralph and Anthony were very helpful and gracious to me any wife on fixing our car. These guys are great and have wonderful customer service as well. They great prices and willing to go the extra mile for there customers. I definitely would recommend going here, and dealing with these great guys. Thank u guys so much.
— Jonathan L., Winter Springs, FL
— Tuffy Winter Springs
Bought a used car and brought it in for just an overall inspection. Called to confirm that they could do just an overall inspection since it wasn't listed on their website, the gentleman on the phone was very nice and knowledgable. Made an appointment and brought it in and checked in without any hassle. Great customer service!
— Kayla S., Winter Springs, FL
— Tuffy Winter Springs
Anthony and crew were awesome, they did an oil change and flat repair on my brothers car with expedited and professional care. Throughout the entire service they remained Polite respectful and professional. Definitely recommend.!
— John M., Winter Springs , FL
— Tuffy Winter Springs
Was very satisfied with service. Will recommend to everyone.
— Anthony L., Lakeland, FL
— Tuffy Winter Springs
I have been coming to this place for a year now and I would not go anywhere else. The service is outstanding with very helpful employees that are willing to take the extra step to help. I love this place!
— Paola A., Winter Park, FL
— Tuffy Winter Springs
The service exceptional, done in a timely matter. I will be going back when it is time, plus the cost was good.
— Tammi J., Orlando, FL
— Tuffy Winter Springs
I've taken cars here for 10-15 years and have always gotten good work done at the quoted price. Monday I took a car in and was told by James the price then he said if it's this, which I won't know until I'm do e with that it will be double. I'm thinking here we go, it's going to be the higher price no question. James called earlier than he originally said and said the other item was fine it was the quoted price and work was done. The car runs much quieter and in a straight line!
— Tom P., Columbus, OH
— Tuffy Lewis Center
I wanted to give an update to a previous review I felt strongly about. I am very pleased with how Tuffy: Grandview handled a recent frustrating experience I had. I had taken my Scion in for a consistent noise that wasn't getting the attention I was hoping for. Because of their customer service, they made everything right. I want to thank Tuffy for the professionalism and commitment to make things right. I will definitely use their services again. They showed me that they really want to help and resolve their customers issues! To them I say Thank You!
— Wade B., Grandview, OH
— Tuffy Grandview
The staff was professional and very helpful.. they explained my auto problems and cost of repairs. The wait area was clean, orderly and comfortable. The staff from repair person,asst manager, and manager were very professional and friendly. The repairs took longer than expected and they kept me informed and apologized.
— Donna L., Gahanna, OH
— Tuffy Gahanna
Excellent service! Their pricing was fair, took exactly as long as estimated, and all performed with a smile to make you feel comfortable! In a day of thieves and cheats, youll feel good knowing you chose this location!
— Austin J., Geneva, IL
— Tuffy Batavia
This place was recommended to me by a friend over 6 years ago and I will never go anywhere else to have any work done. They are always able to get you in and take care of your vehicle. John, Joe, and the guys are very nice and professional and they get it done right. I am nothing but pleased every time that I leave this place. Confident that they will be there the next time that I need some work done. I recommend them to everyone that I know. Great honest and helpful bunch of guys!
— Rhonda L., NORTH AURORA, IL
— Tuffy Batavia
Excellent service, courteous, professional and affordable. I will get all of my vehicles serviced here.
— Dave G., Geneva, IL
— Tuffy Batavia
My first time here and I must say they are very professional and did great work on my 12 year old Mitsubishi. My tech was Mia and she was very thorough with her courtesy check and did my oil change and alignment. I will definitely be returning.
— Jacqueline M., Sunbury, OH
— Tuffy Gahanna
We bring all 3 of our vehicles to these guys. They are extremely thorough and always do a fantastic job. They listen to you and don't push unnecessary service on you. They make recommendations, but they are not pushy and will give you an honest, expert opinion. They have kept all 3 of our vehicles in great shape and at what I would say is a very fair price. I would highly recommend bringing your vehicles here.
— Don W., Algonquin, IL
— Tuffy Lake in the Hills
Very reasonable priced on oil change. They also noticed my car's wiper needed changed and completed both in a short time.
— Perry W., Mooseheart, IL
— Tuffy Batavia
Everything was pretty good. I was unexpectedly rescheduled but they were able to reschedule same day. Service was great.
— Bethany S., Lockport, IL
— Tuffy Lockport
I had a serious odor problem with a van. The Tuffy staff promptly diagnosed the issue and corrected the problem ASAP. During the process they kept me informed of was being done. All good. Its assuring to know when you have a problem and put your trust in a business and that they perform as expected,
— Nick K., Naples, FL
— Tuffy Naples
Always go above and beyond no matter if it's a flat or a valve job great service!
— J C., God's coy, IA
— Tuffy Bellevue
If your reading this review it means your probably scrolling looking for a place to take your vehicle to you can trust an afford.You want a real account to read an help make your decision.I was in the same place awhile back.. I have been to many places in town since 2005. Jenson,Blahha,House of mufflers an a few private places. Tuffies an the owners Jim an Mari, hope I spelled that correct have been the best hands down. They have done an exhaust system on my truck with specific things I asked for with no issues. Even gave me a ride to an from my house to drop off/pick up. I was kept informed an the work an price was fantastic. I have had my brakes done there an while time consuming (they are busy,thats a good sign)turned out great. I have had an exhaust manifold replaced.work was great! fixed the issue an was ready to go a few hrs later. Currently I have a car geting trouble shot there an fixed. Ill also be geting a truck lifted there. As you can see they have earned my trust an buisness and I can be picky an a lil demanding. They have always kept me informed on issues involving price.Jim the owner who you can actually talk to an works there thats amazing in itself! cares. You get the feeling he enjoys what hes doing helping an meeting people. The owners arent there to screw you out of money an do unnecessary things. The staff are always nice an great you with smiles(im not kiding). They are helpfull an answer your questions. You get the feeling of going to a private mechanics shop but backed by a national chain its the best of both worlds. They let me ramble on an tell my vehicles problems an really listen!!then give me options I can take an costs. What more do you want from a mechanics shop? Honestly its the best service ive found anywhere. With the variety of things ive had done an will do ...yes they do it all an with a smile while not breaking your wallet. Stop reading reviews you found your cars new home they will take care of you here as they have me.Just plan ahead there busy,things take time.But you will be happy you did with the price an work they do. If there are issues Jim the owner I have confidence will make it right for you. They also charge a fair price on labor an parts and offer great deals. Bring your cars to them its that simple. Now stop scrolling an call them already lol.
— Myles K., Bellevue , NE
— Tuffy Bellevue
Weather it's a flat repair or a valve job they get it done right!
— J C., Glenwood, IA
— Tuffy Bellevue
Would highly recommend... they were honest and told me I wasn't due for an oil change, but, I had taken my car to a Walmart in TN a week before coming to MI... (dirtiest oil I ever seen 2 days after from Walmart) and they inspected my brakes... told me they were ok and my oil looks perfect weeks later... brakes are great!
— Jesus F., Grand Haven, MI
— Tuffy Grand Haven
Michelle and Mike gave me the best customer service I ever had stopped by and they got me right in this is why i keep coming back excellent customer service.
— Kay J., Columbus, OH
— Tuffy Grove City
JERRY ROCKS!! Absolutely fabulous service both on the technical side and customer service side... i was within minutes of being stranded with my car in grove city and Jerry was there to make it all better.... My car is "On The Road Again" and this Tuffy store now has a customer for life... and, truly, if i can get approved for financing, anyone can!!
— CATHY C., SOUTH BLOOMFIELD, OH
— Tuffy Grove City
They were fast and super nice, loved that the manager made sure to explained everything they did and made recommendations on when I should do more services. He even cleaned my headlights for free Will definitely be going back
— Destiny L., White Pigeon , MI
— Tuffy Sturgis
I had a tire problem and quickly pulled into Tuffys without knowing anything about them. They helped me immediately. I ended up having to order and replace 2 tires. Everyone was professional yet friendly and very fair in pricing. Will definitely go back to them if I have any other problems.
— Christine D., Naples , FL
— Tuffy Naples
Excellent service from start to finish. Great place and great employees.
— DEBRA O., AURORA, IL
— Tuffy Aurora
I found Jason to be an awesome person with great customer service acumen! I will definitely be back, And look forward to that.
— Cameron S., Naperville , IL
— Tuffy Aurora
Ive been going to Tuffy Aurora for over 14 years. Jason, Chris, and staff hands down THE best and thorough people to have working on your car. -Duncan
— Duncan ., Ward, IL
— Tuffy Aurora
A great place for service and everyone is always personable! Today in for the annual oil change and given a chocolate rose for Valentine's Day...very sweet and thoughtful!
— Kathy H., Huntley, IL
— Tuffy Lake in the Hills
I have been going to tuffy for 3 or 4 yrs. I love the friendly mechanics they communicate with you take you out and show you what the problem is and what they think should be done to fix it.they go above and beyond to give you good discounts and prices. They do their best to get you in right away. I love tuffy and all the people that work there they are like family.
— Belinda D., St louis, MI
— Tuffy Mount Pleasant
I am a new customer at Tuffy Auto Service Centers in Mt. Pleasant, MI. I scheduled an oil change appointment over the phone and they got me right in. Apron arrival the Lobby is clean and the Manager and employees are welcoming and professional. I highly recommend making an appointment with Tuffy in Mt. Pleasant you will not be disappointed.
— Alexandria N., Blanchard , MI
— Tuffy Mount Pleasant
Went there this morning to get an oil change. Customer service excellent. I will make my place to go for any repairs. The workers act like they care about their customers. The friendly environment. A+ service.
— Pamela H., Saginaw, MI
— Tuffy Saginaw (Bay Road)
I called to schedule an oil change and to check my brakes and they were able to get me in on a Saturday morning and took care of my car. They said my brakes were in excellent condition so I didn't need new brakes, rotated my tires for me, and did my oil change. The customer service was excellent and I would recommend them to anyone.
— Jennifer ., Farmington Hills, MI
— Tuffy Farmington Hills
Just wanted to say that you guys did a great job. Got me in an out fast on a Saturday. Thank You, Ernie
— Ernie J., Farmington Hills, MI
— Tuffy Farmington Hills
My car had a minor problem, but was undrivable on a shopping trip to Naples from Ft Myers. Tuffys happened to be close by, so I took a chance and went in. I cannot imagine any better service than I received. In less than 30 minutes, they fixed my car at a very reasonable price. Would recommend highly
— Pat G., Ft Myers, FL
— Tuffy Naples
Best car maintenance and repair shop in the Tri-cities. Honest, helpful, competitive (best pricing that I've found and I used to do a lot of comparison shopping), fast turnaround time, and great people to work with - genuine, down to earth.
— Dennis E., Geneva, IL
— Tuffy Batavia
John and the guys at Tuffy's are amazing! John has always been helpful and takes the time to answer my questions. I trust him and I would not go anywhere else!
— Molly M., Batavia, IL
— Tuffy Batavia
I came in with what I thought was a alinmate problem. John and Eric checked my tires first. Turned out it was 2 bad tires. They took just 2 minutes to look at something simple. Just by doing that small check saved me alot time and money. THANK YOU for being the upfront and honest men!!!!
— Amy P., BATAVIA, IL
— Tuffy Batavia
These folks are awesome. Great services, good prices, very professional, attentive, pleasant, kind, & accomadating. I recommend Tuffy's, you will like the services they provide.
— Rosemary B., HELENA, AL
— Tuffy Pelham
These guys seem to be a good group. Their prices are fair and they seem to be professional.
— David R., Pelham, AL
— Tuffy Pelham
I recently needed work done on my car and Tuffy was recommended to me by a friend. OUTSTANDING work. I was in and out in no time and the work was done right. I will be returning and recommending Tuffy to everyone I know!!
— Janet S., Toledo, OH
— Tuffy Toledo (Central Ave.)
Andrew was awesome! Not only did he give excellent customer service, he had no problem explaining to me the issues I was having with my vehicle as well as giving me quotes! Keep up the great work and thank you for all youre help!
— Asia J., Toledo , OH
— Tuffy Toledo (Central Ave.)
I see a lot of five star ratings for this company and couldnt agree more. Tuffys has been my go to mechanic for more than three years and I wouldnt go anywhere else. Great service and lots of knowledge. Highly recommended.
— Ken M., Fargo , ND
— Tuffy Fargo
I was in desperate need of an alignment after changing some parts on my truck, I spoke with Edward on the phone and he told me they could squeeze me in if I got there soon. I got there and my truck went right in, When they realized I needed a full alignment I was informed of the procedure and the price difference BEFORE they proceeded which was a surprise since nobody else does that. I was informed the entire time. Edward also engaged in conversation which helped time go by. The guys stayed later than they were supposed to just to make sure I was taken care of properly. Exceptional service, I will be back!
— Calvin S., Lawrence, MI
— Tuffy Portage
stopped by without an appointment to have my brakes checked. not only did they inspect the pads and rotors but had me visually inspect them myself. all in record time. chris went out his way to help me. i'll be back
— dave h., winter springs, FL
— Tuffy Winter Springs
First time using Tuffy for more than a battery and I was extremely pleased. It was a large job, brakes, calipers, pads, rotors and master cylinder. I was continually kept up to date in the progress and at the end, the price was more than fair. After using a mechanic farther away for 20 years, I will only use our local Tuffy from now on. Great job guys!
— Andrea I., Winter Springs , FL
— Tuffy Winter Springs
We have used Tuffy Winter Springs for 10 or more years , for both of our cars, and have been completely satisfied with the service received. All the personnel with whom I have dealt with have been courteous and helpful. I would highly recommend this garage.
— Dewey A., Vaughn, FL
— Tuffy Winter Springs
Very courtesous! Fit us in at last min. Sincere!
— Rachel S., Casselberry, FL
— Tuffy Winter Springs
I found the Manager, Chris Basgall, as well as his technicians to be knowledgeable, competent and skilled in assessing and carrying out the automotive repairs required, We discussed those matters that were to be accomplished and noted those that were declined. The pricing was fair and a full explanation was rendered and all was accomplished in a timely manner. I highly recommend this business.
— Steven L., Altamonte Springs, FL
— Tuffy Winter Springs
This particular Tuffys has always given me great service!! Honest, professional and nice environment! I love this time of year when The Pumpkin Spice Special is going on!! Got my oil changed, a few other necessary things and got my hanging pumpkin spice on my mirror!!! Thanks Anthony!!
— sheila J., Winter Park, FL
— Tuffy Winter Springs
The service here is Exceptional in every way. The very courteous knowledgeable and work very hard. The new owner has really done an outstanding job turning this location around so you can trust it
— Darin F., Nashville, TN
— Tuffy Winter Springs
I have been comming to this location for several years. I have always received exellent service and value for the work on my car. The management and techs take the time and have the patience to explain everything you need to know about your car and its issues. I will continue to be a customer here
— Valerie A., Casselberry, FL
— Tuffy Winter Springs
This is the best automotive repair shop around! I trust this business with my cars.
— Mary F., Winter Springs, FL
— Tuffy Winter Springs
Professional, courteous, and timely service. You tell them what you need and they provide the service - no hassle. Could not be more pleased.
— Gerald B., Winter Springs, FL
— Tuffy Winter Springs
Professionalism 100% Customer Service 100% Anthony keeps the establishment ticking 100% Thank you!
— Mrs London ., Winter Springs , FL
— Tuffy Winter Springs
Top Service Ever! I went there today and the young man (didnt get his name) was awesome! I definitely recommend this location if you want Excellent Service!!!
— Stephanie J., Oviedo, FL
— Tuffy Winter Springs
Tuffy has always told me the problems and what the cost will be. Done in a timely manner and friendly service!
— Neil F., Winter Park , FL
— Tuffy Winter Springs
My only place to go for all my car's needs. Chris and Anthony are great.
— Jim M., Winter Springs, FL
— Tuffy Winter Springs
took care of my brakes in a very efficient time frame and a good price. I waited and the waiting area is very comfortable and I was able to work and make good use of my time. Anthony was polite and helpful!
— Cheri B., Winter Springs, FL
— Tuffy Winter Springs
This tiuffy has the best customer service. They understand your needs and are willing to help solve any problems you may have with your vehicle. I would recommend anyone to come to tufffy in winter springs.
— Windy M., Oviedo, FL
— Tuffy Winter Springs
Went here they were very helpful. Great company, Fast, Easy, Efficient!! Was helped by Mr.Marshall go to him first if he is on duty.
— Jasmin M., Kissimmee , FL
— Tuffy Winter Springs
Tuffy's in Winter Springs on Red Bug Lake Rd is the absolute best! They are honest, friendly, fast and competent. Anthony is amazing!!! Very professional and always takes time to make sure that I understand what's going on with my car! You all have a customer for life!!
— Dawn F., Casselberry, FL
— Tuffy Winter Springs
In and out....they do great work and play great music....all plus plus
— Mimi B., Wintersprings , FL
— Tuffy Winter Springs
Royal treatment and they fix cars...lol Thank you Tuffy
— John J., Orlando, FL
— Tuffy Winter Springs
Came in with bad news and left with a better situation!!!! Trust these guys
— Jim G., Casselberry, FL
— Tuffy Winter Springs
Needed a cheaper fix and got it. Riding and never better
— Joann M., Cocoa , FL
— Tuffy Winter Springs
Great service from the moment we walked into the door! Will refer everyone!
— Rebecca A., Orlando, FL
— Tuffy Winter Springs
Excellent service. Anthony was wonderful, he answered all my questions. Thank you.
— Dorothy K., Orlando, FL
— Tuffy Winter Springs
Tuffy has always went above and beyond to help service our cars. On my most recent visit to Tuffy, I learned my engine had rod knock and would need to be replaced. With this tough diagnosis... a couple of the mechanics started doing some research and found my 2013 Sonata had a potential recall on it that would be covered. 3 weeks later after going to the Hyundai dealership, my car has a brand new engine thanks to the recall. I probably would have gotten the new engine regardless... but the guys at Tuffy being empathetic to me being told my car was pretty much useless without a new engine and their drive to try find a solution was awesome. I'd definitely recommend Tuffy to anyone looking for honest mechanics.
— Rich T., Charlotte, NC
— Tuffy Charlotte (Rocky River)
The staff was extremely friendly, knowledgeable and provided me with great service and took car of my truck in a very timely manner. Highly recommend the staff
— Kerry E., Naples, FL
— Tuffy Naples
They were the kind and nicest guys I ever met. They didnt make me feel like I am a idiot just because I am a woman. They explained everything; I am so glad I went there and plan to give them my business from now on.
— Susan P., Barnesville , MN
— Tuffy Fargo
Guys are great, very helpful and knowledgeable. Service is fast and they make you feel appreciated. Totally recommend them!!!
— Kathryn L., Naples, FL
— Tuffy Naples
These guys are absolutely the best! They bend over backwards to make customers happy. If you want fair and honest treatment, this is the place to go. They even replaced a broken water pump on my Jaguar that I know would have cost twice as much at the dealership. They also called to let me know they had an earlier opening for an oil change that I had scheduled. You will not be disappointed or get ripped off.
— David L., Naples, FL
— Tuffy Naples
Accommodating and well priced. Had my 5 yr old with me and she had plenty to keep her busy there and the owner was very friendly.
— Jessica L., Perrysburg , OH
— Tuffy Perrysburg
Tuffys is the BEST! Very knowledgeable and willing to explain things so I understand it! They always do their best and make sure my car is running how it should be!
— Sam P., Fargo, ND
— Tuffy Fargo
The guys have always been kind & helpful. I recommend this shop to all my friends & family. Thank you Tuffy!
— Leslie K., Maumee, OH
— Tuffy Toledo (Central Ave.)
Were very helpful and knowledgeable in diagnosing the problems with a 2000 Mazda Millenia. Mechanic was good at pointing things out and let me come out to look at what it was he was explaining so you knew it wasn't a bunch of smoke and mirrors.
— Monte M., West Fargo, ND
— Tuffy Fargo
I had gone to NTB to have my brakes done. Was told should I hear them making any noise, to return because my rotors are going bad. REALLYwhy would they put new brakes over bad rotors! I was furious with NTB. After continuing to have a pulsating issue with my brakes, I called TUFFY for an appointment to have them check them out AND to get an oil change. They showed me what was going on with the brakes and said I needed rotors and suggested I get new brakes as they go hand in hand but didnt push the issue as the brakes were not all that bad. I went ahead and had them done to avoid any warranty. I have NO MORE issues with the brakes, no pulsating, no noise! I can now stop without feeling Im going to hit someone in front of me!!! Tuffy tipped off my fluids and rotated my tires as well. Oh, did I say that Jerry was awesome? He was awesome! He was very professional, friendly and did not push any sales. Just GREAT quality and service. I will definitely be going back for ALL of my service maintenance and any other work that may need to be done in the future. Thanks Tuffy for making MY day a good day!
— Tonya R., Grove City, OH
— Tuffy Grove City
I love this tuffy this tuffy is the best out of all them if you need to go to the best the tuffy in gahanna is really good and Mr.Mike is a fair and hes the best I love Ithat tuffy they do such good work
— Crystal N., Columbus , OH
— Tuffy Gahanna
— Emilia S., Naples, FL
— Tuffy Naples
I was very impressed by the fast and efficient service. They gave me everything they promised. Thanks to Scott Miller
— Shirley M., Fargo, ND
— Tuffy Fargo
Outstanding service. I thought it was my alternator but they checked car and determined it was just loose battery cables. Appreciate their honesty
— Lantz B., Fargo, ND
— Tuffy Fargo
— Brad A., West Fargo, ND
— Tuffy Fargo
I have never had such an amazing experience working with a mechanic before. They work with you, your budget, and what you can offer as a consumer. They are extremely friendly and they treat you like family. I came in because my car was leaking transmission fluid, and they replaced what would have been a $500 repair back home for around $300, and they fixed the giant dent in my car, and even checked my fan system because I had mentioned a clicking sound. They were patient, caring and so kind to me. I am so thankful that I found them. I am leaving an extremely satisfied customer, and I am going to be a customer for life!
— Carlie W., Grayling charter township, MI
— Tuffy Mount Pleasant
Wouldnt take my car anywhere else in town. Amazing service.. the staff is awesome, friendly and informative. They work fast.. cant say enough!!
— ERIC L., Mt Pleasant , MI
— Tuffy Mount Pleasant
I felt so lucky to find the perfect shop for my unexpected maintenance needs. I was given a free inspection and multiple service options taking into account my financial limits as well as time. The staff was super easy going, approachable and very knowledgeable. I will be returning for sure.
— Jessica K., Mt. P, MI
— Tuffy Mount Pleasant
They are always kind, helpful, and fair. They take good care of college students and always do a great job. My car is always in and out very quickly. Best customer service!!
— Julia K., Mt Pleasant, MI
— Tuffy Mount Pleasant
Thank you Tuffys for getting my car in right away on a busy Saturday and still able to fix it that day at a reasonable price!
— Sheri W., West Fargo, ND
— Tuffy Fargo
I was told by my dealer that my rear breaks were in need of replacement. I was lead to believe the replacement was needed prior to winter. Between cost and the young age of the car, I felt a second opion was in order. My mother, a long time Tuffy customer, suggested I take my SUV here. This was my first experience here. I was extremely impressed with their kindness, honesty and professionalism. For this reason I will be back. Upon the free brake inspection, I was told my brakes were not in any apparent danger at this time. Further, I was told of the longevity that my brakes could still sustain. I plan to go back to them once the brakes do need replaced. Thanks to Mike Gordon for your help and honesty. It was appreciated.
— Staci L., Gahanna, OH
— Tuffy Gahanna
Always great service. Sometimes as a female its scary to go and get work done on my car but not at Tuffys. I know they will explain whats going on and I dont feel looked down on
— Jana P., Fargo, ND
— Tuffy Fargo
They are nothing short of amazing here at Tuffy. Always treat myself and both my vehicles with respect and true care. Prices are best in town and I do not trust anyone else with my vehicles. Not to mention, Brandon is a personal friend of mine and always makes sure to be professional and STILL give the best care there is to my vehicles!
— Jayme T., Jackson, MI
— Tuffy Jackson
Its hard to find honest, direct, and helpful service centers today, but Tuffys on Clyde Park is that shop. I take 2 cars there for oil changes and each time Im more impressed. They give me honest quotes for bigger projects, provide valid timelines to complete the repairs, and they never act disappointed or shame me for not completing the work immediately. Im going nowhere else they are perfect.
— Joel H., Wyoming, MI
— Tuffy Wyoming
I have been going to Tuffy's for 2 years and every experience has been great. I honestly do not know much about cars, other than when they are not working (and the stereo will not go any louder), but these guys are awesome and not only explain what needed to be fixed and why, but have assisted in finding options on breaking up larger jobs in affordable chunks, but have been great with scheduling. From last minute help to putting my car on the books for a day that works for both them and me. They are great and the first place I take my car and recommend.
— Lissa B., Fargo, ND
— Tuffy Fargo
Honest, always, plus friendly fast service. When in Naples in winter, I always take my Escape to Tuffy's!
— Ellen S., NAPLES, FL
— Tuffy Naples
After going in the ditch I was afraid there was damage to my vehicle. Chad and his staff checked it promptly and determined all was well. Very much appreciate after a challenging day! Thank you.
— Jacqueline H., Fargo, ND
— Tuffy Fargo
— Ryan B., Fargo, ND
— Tuffy Fargo
Chad got me worked on right away and had me up and running just that quick
— Dan S., MAPLETON , ND
— Tuffy Fargo
I recommend this Tuffy location and its team of professionals, to address any vehicle service needed in maintains you autos in top conditions their knowledge and expertise is by far superior in nature.
— John H., Naples, FL
— Tuffy Naples
I recently moved to the area and have been looking for a place that I can feel confident going to and trust, this is it!! I brought my Nephews car in for an oil change with that they did an inspection and found a cracked spring. Glen the store Manager went out of his way to explain the situation was very thorough, knowledgeable and polite. He was able to order the parts and quickly fixed my Nephews car giving me the piece of mind I have been searching for!!! Thank you Glen, Stacey, Technicians and Staff, I just cant say enough good things about the quality of Service we received!!! I highly recommend Tuffy Auto Service in Oswego Truly your car dealer alternative!!!
— Joe Salerno ., Oswego , IL
— Tuffy Oswego
Steve the manager was super helpful after I found out my cars motor was bad after just 13 of ownership. They were fast, friendly, and knowledgeable! He even went so far as to help with calling the dealership to ensure everything necessary was communicated and maintained a professional attitude through the whole thing. These are good people working here and I will 100% attest to that!
— Steve K., Wyoming, MI
— Tuffy Wyoming
I am always afforded the best most honest service here. My vehicle is kept in good running order by Brian and his employees. When repairs are assessed you have no surprises. They are honest and treat their customers fairly. I recommend this auro service company over all that I have had occasion to frequent. No more Tuffy is the go to place for good service.
— Diane M., Tampa, FL
— Tuffy Gunn
We have been servicing our cars at Tuffy Westerville for years. Ron, Carl and all the employees are always very helpful and willing to do what it takes to meet our car repair needs.
— Robert S., Wesyerville, OH
— Tuffy Westerville
I have been with ron and carl and brad...all three are 5 stars.. thank you for everything..
— Darren M., Westerville, OH
— Tuffy Westerville
Ron and the crew at Tuffy Westerville are fair, efficient, extremely helpful, and very honest. I feel very fortunate to have such a trusted and experienced team so close to home. Even if I moved to a different suburb, I'd continue to bring the cars here.
— Kelly A., Westerville, OH
— Tuffy Westerville
Ron the manager was outstanding in explaining what needed to be done to my slk Mercedes 230 with a fair price quote to complete. I will have all my vehicles serviced There going forward.
— Bill A., Westerville , OH
— Tuffy Westerville
Ron did an awesome job fixing my ignition on my Mercedes SLK 230.Was very professional, upfront and honest on the cost to fix along with a timeline to complete. I would highly recommend Westerville Tuffy
— Bill A., Westerville , OH
— Tuffy Westerville
I went to Tuffy for the first time, for brakes services. As I stepped in Scott warm and bubbly smiled made me feel at home right away. I dropped my car and he called me after to gave me the price. In the past, I barely pay $500 for services because of my mechanic friend who always taken care of my car. When I got the price, I said, it was high. Scott said, "it will similar pretty much anywhere." I decided to do a price comparison and found a lower price. When I called Tuffy back they were already started working on the car. After bargained over the phone, we came to a price close to the other ones. When I went to get the car Scott made me laugh so hard because of my bargain skills. I opened my car, saw a rose and a thank you card in the seat. I was delighted by both. I'm also happy with the service I received. Thank you, Tuffy y'all one of the best.
— Ben T., Fargo, ND
— Tuffy Fargo
Great service, friendly people, fair no hassle prices, fast to complete tire service
— Kevin L., Naples, FL
— Tuffy Naples
Im a high school senior who is on a busy schedule with hockey and such making it hard for me to get repairs done in a timely fashion without making sacrifices. Not with tuffys I had gone in to get a flex pipe welded at about 1:00 and only 2 and a half hours later I get a call saying its ready. Next customer service art had been extremely polite as well as giving me a $100 discount for services leaving my repair cost at $190 and had quoted me over $200 cheaper than other auto shops and for that tuffys has just gained a new customer for when things dont go well. Thanks art
— Cameron E., Wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
Service is always impeccable. Quick repairs be it minor or major. Its hard to find a auto repair business that gets it right the first time. This is true with Tuffy in Walled Lake. Theres a reason Arts Tuffy has garnered so many awards and articles over the years. Our family has had all of our vehicles preventative maintenance or repairs performed here (8 vehicles) in the last 13 years. Always respectable to customers. Quality work here folks.
— Dan A., Wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
— Mike W., Sturgis , MI
— Tuffy Sturgis
— Christopher B., Wyoming , MI
— Tuffy Kentwood (Kalamazoo Ave. SE)
I have been taking my now 24 year old car to Jason since he opened this Tuffy. They did a great job in keeping it going over the years until this last time when instead of recommending a repair which would have been in his best interest, he recommended moving on which was in my best interest. Great to have a local owner who looks out for you!
— Rich S., Aurora, IL
— Tuffy Aurora
Jason and his crew did another great car repair. Shop was within walking distance of home. Car dropped off and the shop estimated things to do right away, that could hold a bit and that probably wont be necessary to do on a 20 year old car. Glad his shop was able to assess repair and get me going again quickly. Thanks Jason and team!
— Patrick M., Aurora , IL
— Tuffy Aurora
Happy New Year JASON and the staff at TUFFY. This is place is GOD sent. Excellence service and price.
— Sheila G., AURORA, IL
— Tuffy Aurora
Manager Roy is fantastic. I always take my vehicles to him and refer friends to use tuffy. He's 100% professional, friendly, knowledgeable and honest. I know I'll get a fair price for repairs and don't have to worry about being ripped off or lied to. His staff is great also.
— Sherry H., Freeland, MI
— Tuffy Saginaw (Gratiot Rd.)
I very pleased with there service! They have always explained all services to me in detail. I see a lot of negative reviews. It doesn't make sense. I have always been treated very well! Keep up the good work!
— Bob G., Saginaw, MI
— Tuffy Saginaw (Bay Road)
These owners go above and beyond for their customers. Honest and more then fair!! Would recommend any day!!
— Christina F., Winter springs , FL
— Tuffy Sanford
Always great people to work with! Honest and friendly.
— Taylor B., Shepherd, MI
— Tuffy Mount Pleasant
the Staff was very warm and helpful and they were able to fix our car in no time.
— Aahna P., Sturgis, MI
— Tuffy Sturgis
All of our vehicle maintenance and repairs are done at Tuffy's. I always have great customer service,the work is always done thoroughly and in a timely manner. The option of being able to have a loaner car for extensive repairs is wonderful. Scott and the guys are friendly and helpful and the best in town highly recommended Tuffy's!
— Kim P., Fargo, ND
— Tuffy Fargo
I've taken my vehicles for years. Work is always done very well, options and recommendations thoroughly explained. Trust is very important to me when it comes to my vehicles and I trust Scott, Chad and the whole crew at Tuffy's completely.
— Dave M., West Fargo, ND
— Tuffy Fargo
I've taken my vehicles for years. Work is always done very well, options and recommendations thoroughly explained. Trust is very important to me when it comes to my vehicles and I trust Scott, Chad and the whole crew at Tuffy's completely. The dude in the picture is kinda homely though....lol
— Dave M., West Fargo, ND
— Tuffy Fargo
My family & I had traveled from Wisconsin on Saturday, 1/4/2020 and were in town for a funeral and had the serpentine belt come off and was frayed/destroyed. Tuffy was able to get my car repaired in 1 1/2 hours with new serpentine belt and new tensioner! Fantastic service! Thank you! Was able to get back hometo Wisconsin later that evening! You guys are life savers!
— Randy L., Dissmore, WI
— Tuffy Portage
On extremely short notice the Tuffy Team did an amazing job on the car at the right price point Tuffys is the place to go to get your car fixed right !!
— Tom S., West Fargo, ND
— Tuffy Fargo
Above average service, quality and integrity, and i have high standards. Jim runs a great shop and they are friendly (full disclosure: I knew the owner personally before). I've been using this shop for all my car maintenance & repairs for years on all 3 of my cars. They don't rush, but take time to do the job right. What i like best is how they stand behind their work; if something goes wrong or a part fails during warranty, they fix it, without charge. They do their best to accommodate your schedule, and often a loaner is available for lengthy repair work, or they will give you a ride. I strongly recommend them.
— Ken B., Rockford, IL
— Tuffy Rockford
Just had a tire alignment at the Fenton location, must say it is a great place! Always greeted with a smile, work is efficient....Chad is the best! Recommend this location to everyone.
— Roberta S., Fenton, MI
— Tuffy Fenton
Thanks guys Ill keep coming back youre always able to help when I need it most. Keep up the good work!!
— Paul E., Fenton, MI
— Tuffy Fenton
My vehicle had a shorted out sensor and misfiring. They fixed the sensor and I performed scheduled maintenance later. They tried three times to see what the root cause was, but nothing was obvious so they did not change anything. It was nice not to have someone blindly guess what was going on and have me pay for all attempts. They said the scheduled maintenance must have fixed the misfire.
— Kevin M., Fargo, ND
— Tuffy Fargo
I have been coming to Tuffy in Lake in the hills for 15 years. The BEST SERVICE and the BEST EXPERIENCE has been in the last 3 years since the owner-Ron Byrd took control. I about gave up as previous owner scammed me and before that there was no customer appreciation. I highly recommend Tuffy in Lake in the hills. Ron Byrd and his team are excellent!
— Cindy R., Lake in the Hills, IL
— Tuffy Lake in the Hills
The couple times Ive gone to Tuffys they did a job well done! Besides my car sounding like complete garbage, and then the nice gentleman, Kieth suggested that Ron whos the owner instead of waiting in the waiting space that Ron could give me a ride home- was so convenient and nice of them! Got me to and from safely to my fixed car. Friendly people at Tuffys!
— Brisa R., Lake in the Hills, IL
— Tuffy Lake in the Hills
All of our vehicle maintenance and repairs are done at Tuffy's. I always have great customer service,the work is always done thoroughly and in a timely manner. The option of being able to have a loaner car for extensive repairs is wonderful. Scott and the guys are friendly and helpful and the best ohh n town highly recommended Tuffy's!
— Kim P., Fargo, ND
— Tuffy Fargo
Had an accident on the expressway needed a radiator installed late Saturday afternoon they were able to get part and repair car by end of day to get me back on the road. These guys are awesome thanks Rick and the rest the team.
— Anthony W., Portage, MI
— Tuffy Portage
I had taken my car to several other shops trying to diagnose some handling problems. 3 mechanics told me there's nothing wrong with the car and there were no safety issues with it at all. Tuffy's mechanic is the only one who saw that the U bolts on the leaf springs were broken - which is a very dangerous thing that could have resulted in a serious wreck. Nobody else even noticed it. Once that was repaired the handling problems were resolved. So Tuffy and their mechanics get points for being thorough and really looking at the car, as well as probably saving my life and the lives of other people on the road.
— Barb V., Portage, MI
— Tuffy Portage
I have been a customer for a number of years. I always get prompt courteous service. Rick, Emily, and the crew have always been able to diagnosis and repair every issue I have brought to them. I feel that they provide this service at a very fair price
— Bob P., Portage, MI
— Tuffy Portage
Very honest people, thank you! I always get someone when I call but rarely through online/email.
— Lucas F., Portage, MI
— Tuffy Portage
I recently took my Patriot in for an oil change. I also asked Shawn to see if he could find something wrong with the exhaust because of extra noise in the cabin. Shawn let me know that the exhaust wasnt an issue but a bad wheel bearing. Additionally the front ball joints were showing signs of wear - he advised this would be a safety issue in the near future and explained things carefully. After getting a quote, I decided to get the repair done. Rick made sure I had a loaner car and told me I'd receive a text when it was finished. When I returned to pick up my car, Emily explained the bill was less than quoted because some of the parts weren't needed after all. This is why I travel 50 miles to have my Patriot services at Rick's shop. They are honest, friendly, and efficient. Highly recommend their service.
— Ed D., Bronson, MI
— Tuffy Portage
Ultra friendly, helpful, knowledgeable, and kind staff! If you are in the area, this team needs to be your first phone call!
— Christine S., Brighton , MI
— Tuffy Sturgis
THEY have BEEN VERY PATIENT WITH ME IN HELPING ME GET MY CLASSIC CAR BACK ON THE ROAD AGAIN. THANK YOU SO MUCH!
— JUAN A., FORT MYERS, FL
— Tuffy South Fort Myers
I highly recommend this Tuffy for any kind of service on your car. I came in with a alert that I had low coolant and as soon as my engine cooled down enough to open the coolant reservoir, they added the correct amount and didnt charge me for the time or coolant. The manager is extremely nice and personable and will not try to rip you off like other shops. Highly recommended
— Connor N., Fort Myers, FL
— Tuffy South Fort Myers
Brought my car in for an oil change and was in and out in under 30 minutes. They also found other problems that would need to be taken care of, but would be good until spring. I was also helped with a tail light that I did not realize was out that none of the other mechanics noticed. In all I was very satisfied with how good they were.
— Mitchel B., Mount Pleasant, MI
— Tuffy Mount Pleasant
I have been to this establishment twice and appreciate the experience. Everyone is friendly and incredibly professional! They will take the time to explain all issues and do their best to assist. From now on, this will be the only place I bring my vehicle! Respectfully Submitted, Anya E.
— Anya E., Mount Pleasant, MI
— Tuffy Mount Pleasant
WHILE VISITING IN MOUNT PLEASANT ON DEC. 19TH 2019, I HAD AN EMERGENCY MALFUCTION WITH THE DRIVERS SIDE POWER WINDOW. IT WAS DOWN AND WOULD NOT CLOSE, I PULLED INTO TUFFY AND ASKED IF THEY COULD ASSIST ME, WHICH THEY DID BY GETTING THE WINDOW CLOSED AND SECURED, WHICH PREVENTED ME FROM FREEZING ON THE TRIP BACK DOWN STATE. I RECCOMEND TUFFY MOUNT PLEASANT TO ALL RESIDENTS AND VISITORS IF THEY HAVE A PROBLEM.
— robert c., redford, MI
— Tuffy Mount Pleasant
I have been to this establishment twice and appreciate the experience. Everyone is friendly and incredibly professional! They will take the time to explain all issues and do their best to assist. From now on, this will be the only place bring my vehicle! Respectfully Submitted, Anya E.
— Anya E., Mount Pleasant, MI
— Tuffy Mount Pleasant
I can count on Tuffy Fargo for excellent customer service and excellent auto service in a timely manner. Thank you so much.
— Mary S., Fargo, ND
— Tuffy Fargo
First time at Tuffy but would recommend them highly. Great workers and staff. Very friendly.
— Patsy R., Brownsville, PA
— Tuffy Fargo
Im new to North Naples and after a not so good experience at another local tire store a Neighbour recommended Tuffy. They went over and above helping me with my issue, I will continue using them while Im in this area.
— Kevin C., Naples , FL
— Tuffy Naples
I have been a client of Tuffys for a long time. I have never been unsatisfied with the work done on my car. I find Scot very helpful and courteous. I am glad he work's at Tuffy's.
— Jeanne M., Fargo, ND
— Tuffy Fargo
Ladies, you can trust Gary to be honest and kind. I will take my car here every time!
— Dawn R., Kentwood, MI
— Tuffy Kentwood (Kalamazoo Ave. SE)
Nice job by Mike last week diagnosing the source of an odor coming from the engine of our 08 Chrysler Sebring. In short order!
— Joseph G., Bay City, MI
— Tuffy Bay City
I always love coming in here. The best service always. Staff is very helpful and friendly. My car was done so quickly also.
— Frances A., Saginaw, MI
— Tuffy Saginaw (Gratiot Rd.)
So impressed with Andrew. Brought car in anticipating a costly muffler replacement. He indicated it was a gasket, and charges were very reasonable. Andrew was very good at explaining things and was very genuine! Highly recommend!
— Pat B., Sylvania, OH
— Tuffy Toledo (Central Ave.)
The service manager and staff have taken care of my daughters vehicle while she has been away from home attending college. Could not ask for better service or kindness.
— Christine M., Saginaw , MI
— Tuffy Saginaw (Bay Road)
— cathy s., saginaw, MI
— Tuffy Saginaw (Bay Road)
Reasonably priced service for brakes and rotors. Also quick and very professional service.
— Amy D., Alabaster, AL
— Tuffy Pelham
I used my son Mazda CX 5 to go to Home depot. when i stepped on the breaks the whole car shook even the steering wheel. he told me it has been doing this for about six months. even after he brought it to Pep Boys to have his breaks fixed. so i took his car to Tuffy tire on RT 46 Sanford FL. they fixed my sons car the same day with a good price to install routers and breaks. now it stops like a new car. no more shaking. i thank you for your service. Mike Z.
— michael z., SANFORD, FL
— Tuffy Sanford
— Charles S., Naples, FL
— Tuffy Naples
Great shop and great service! Ill be back again.
— Kevin S., Mount pleasant , MI
— Tuffy Mount Pleasant
Fantastic service very kind and polite people, Im definitely returning. I loved that they offer free drinks very nice touch.
— Sabastian M., Naples, FL
— Tuffy Naples
Nice customer service! Very comprehending! Took well care of my car, & honesty.
— Barbara ., Sturgis , MI
— Tuffy Sturgis
Had a dragging left rear caliper and took it to James to have it inspected after class. Had the parts available and was done by 3pm. Dusty was kind enough to drop me off at my house to be able to pick up my son. Love these guys! Been going to them for a few years now and they never disappoint. Excellent service all throughout!
— Joseph A., Sturgis, MI
— Tuffy Sturgis
Great service! 6 stars! Courteous and professional. I needed a tire patch done right away and I was able to have it done right away. This will be our go to place from now on. Thanks again!
— Ken B., Naples, FL
— Tuffy Naples
I've used Tuffys twice for repair work. Very professional, courteous and were straight up great to work with. The guys kept me informed of all the work and hassles on their end so I could make an informed decision on my repairs.
— JOEL O., FARGO, ND
— Tuffy Fargo
Hello, Im a little late writing this review. I had my 2012 Dodge Grand Caravan serviced here in late April of 2019. Front brake and Rotor job to be specific. Job was performed perfectly and finished pretty fast. The total cost was fair I would say at $380. Also came with 24 months of free Roadside Assistance and a warranty. In July I came back and had the back brakes and rotors done along with an oil change and Air Conditioning Rear cap and recharge job. Total $809 (which I felt was fair). AC blows cold so me and my kids did not have to sweat over the summer. The Dodge dealership quoted around $2000 to fix the AC. I brought my wives 2011 Lincoln MKX in for her front brakes and rotors to be repaired. Along with an oil change and a tire that needed plugging. All work was done well as with the dodge. Cost was $633. The guys here were very professional and respectful. I would recommend this Tuffy location (Farmington Hills / Halsted Road) to anyone that needs work done.
— John K., Farmington Hills, MI
— Tuffy Farmington Hills
Wonderful and helpful staff and service in Farmington Hills.I didnt have and appointment and just walked in and my cars tire was patched and got an oil change within a couple hours on a Saturday. Will return!!
— N N., Farmington , MI
— Tuffy Farmington Hills
I am a young black male that works in walled Lake. Most of the time when I walk into an establishment out here, people look at me like Im a troublemaker or some sort Which makes me feel uncomfortable.. but NOT Art the owner of Tuffy. Art was professional and polite from the beginning.! He made me feel comfortable with leaving my car with them. I got my car back in a reasonable time and Im not going to say the price online but I will say, Im going to recommend this place to all my friends and I definitely will be coming back.!!. I loved the whole overall experience..Dave was A Nice Guy Also.! P.S I called Kenny's Lakes Area Auto Experts its a Car Shop in Walled lake 3mins from Tuffy. I Didnt know what was wrong with my Car At First. So I Told Kenny what was going on with My Car over the phone.. Kenny told me he Has to charge me $100 to see Whats Wrong with my Car...BUT when i called Tuffy, I told Art what was going on with my Car And Art Told me for FREE what was wrong.He didnt even have to tell me that information for Free.. Which just Shows That Art isnt Just out for your Money.!.Another reason why I will be going back to Tuffy.! Dajuan = )
— Dajuan J., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Thank you Art and your whole team for taking excellent care of me and my car.
— Haifa Z., Wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
I've been going to Tuffy for 20 years now. I refer everyone to them. Art is one of the most amazing man I've ever met. If the world had more Art's it would be a winderful place. Thank you to all the mechanics, office personnel and the entire staff. As you can see why he has a 5 star rating. A true genuine good hearted man!
— Kirk T., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
I've been going to Tuffy for 20 years now. I refer everyone to them. Art is one of the most amazing man I've ever met. If the world had more Art's it would be a wonderful place. Thank you to all the mechanics, office personnel and the entire staff. As you can see why he has a 5 star rating. A true genuine good hearted man!
— Kirk T., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Been taking vehicles (personal and work) to Tuffy for years. Art, the owner, is fantastic as is all of his staff. A pleasure to go somewhere where people are in a good mood and do a great job (at a great price) for the customer. The full parking lot should be all the indication you need that they take care of their customers.
— Amy A., west Bloomfield, MI
— Tuffy Tire & Auto Service Center Walled Lake
This is by far the best experience I've had at an auto repair shop. Art and everyone there was kind, and did a great job on my vehicle. A new customer for life and will be recommending them any chance I can! Thank you!
— Staci B., BELLEVILLE, MI
— Tuffy Tire & Auto Service Center Walled Lake
We moved to Ohio - REALLY miss Art's great service - refer many of the people in my Michigan life to Walled Lake Tuffy - and often they ALREADY use Art's service! For years I brought one of my vehicles to Art - well many years - Art graciously thanked me for helping him make payroll - BUT it was TIME for me to BUY a replacement for my . . . very high mileage van!!
— Victoria W., West Chester, OH
— Tuffy Tire & Auto Service Center Walled Lake
Simply the best. Above and beyond any large service garage. Thank you!
— Tracy O., Fargo, ND
— Tuffy Fargo
Stopped by for an oil change and the guys spotted excessive wear on two of my tires, something I did not notice. They were able to quickly obtain tires for me and address my alignment issues. Good to go for the holiday!
— Kevin L., Naples, FL
— Tuffy Naples
Been going to tuffys for many years. Everyone there has been very good to us. Would recommend them to who ever needs work to there vehicle.
— Bruce A., West Fargo, ND
— Tuffy Fargo
Been going to tuffys for many years. Everyone there has been very good to us. Would recommend them to who ever needs work to there vehicle.
— Bruce A., West Fargo, ND
— Tuffy Fargo
Keith was very professional and helpful in getting my vehicle fixed and went above and beyond to get it fixed and back in a timely fashion. It's nice to have see someone who enjoys what he does and is good at it and make the customer feel comfortable and put the customer first. That a rate trait today.
— John W., Lake in the Hills, IL
— Tuffy Lake in the Hills
The LITH Tuffy team recently installed new headlight bulbs in our Subaru Legacy. Those bulbs are not easy to get to, and they did a great job. I was very pleased with their professionalism and top-notch customer service.
— Tina K., Crystal Lake, IL
— Tuffy Lake in the Hills
Alan was super helpful! They helped me with a spare and new tires. Would highly recommend and I'll definitely be back.
— Andrew M., Chicago, IL
— Tuffy Chicago
I broke a shock on my road glide traveling through. And they welded it and got me back on the road .thank you for a great job.
— Robert H., Macedonia, OH
— Tuffy Sturgis
Thank you for the excellent Service and for having a very clean and friendly store
— Richard C., Coldwater, MI
— Tuffy Sturgis
As an older woman on her own I appreciate the little things, like rides home and delivery of my vehicle. I am active in my business and my 2000 Ford Ranger and 2006 Ridgeline are necessary to me. They are pleasant and do a thorough check of my old vehicles. They've kept them running well. I am deeply appreciative.
— Gail C., Fargo, ND
— Tuffy Fargo
John has just replaced our transmission on our older Expedition. Unlike many Tuffy locations these guys do it all. After discussion we agreed that a new transmission from Ford was the way to go as it will be in the family forever. We have been using this Tuffy for years. It is just a matter of trust.( yes there is a song). Thanks again.
— Nick S., Troy, MI
— Tuffy Troy Auto Repair
Very professional and honest.......traits missing in the majority of businesses today.
— Diamond s., Troy, MI
— Tuffy Troy Auto Repair
WOW! Great service! They gave me a ride and gave my husband a loaner when our car was in there for a week! I have never had a car repair place send me a thank you card and they sent two!!! Very honest so glad I now have a great place to take my cars!!! Thank you John Hicks!
— Jennifer O., FRASER, MI
— Tuffy Troy Auto Repair
Amazing customer service. Got an oil change done. Fast service got me in and out.
— Fred H., Shepherd, MI
— Tuffy Mount Pleasant
They were extremely helpful and friendly. I was very satisfied with their work, and I plant to return there for any future car troubles.
— Michael F., Wheaton, IL
— Tuffy Bloomington
Tuffy Whitehall gives me goosebumps! They do quality work and they honor product warranties! Today, Rob replaced my compressor under warranty and I am feeling like a human being again! According to Rob, now the temperature of my AC is "frigid", which is just the way that I like it! Like I said, Tuffy Whitehall gives me goosebumps and meets all of my AC needs! Thank you!
— Malaysia P., Reynoldsburg , OH
— Tuffy Whitehall
Came into Tuffys with a few different problems with my car. I was treated with respect and honesty for what could be possible options for our solutions. The manager, Jayson, took great care of me and made sure to get me on the road as soon as possible. Thank you to Jayson and the Tuffys team at Diversey/Southport location. You guys rock!!
— Stavros K., Chicago , IL
— Tuffy Chicago
Every time I have gone into Tuffy they have been nothing but nice and extremely honest. They will tell you what you really need and not push you on something that is not completely needed. I used to go to dealers and I will never go back to them again. Thanks guys! Only request would be some more channels in the waiting room :)
— Matt D., Chicago, IL
— Tuffy Chicago
I had such a great experience here at Tuffy the last few days. I had my van towed to the shop for some brake issues. Jeremy met us as soon as we arrived and the guys started working on it straight away. They fixed all the issues I had brought up to Jeremy very quickly and my van runs so much better now! I also really appreciated how they described the problem to us so we understood what the issue was and why it was happening. I will definitely be bringing my vehicles here from now on. I could not have been happier with their services.
— Ryan C., Shepherd, MI
— Tuffy Mount Pleasant
Have been going to Tuffy's in Naples for years. Always great service/
— Andrea M., Bonita Springs, FL
— Tuffy Naples
I have taken my vehicle here a few different times and every single time, I have had a great experience. Fair prices and all around, great workers!
— Heather H., Alma, MI
— Tuffy Mount Pleasant
I could not be more pleased with my whole experience at Tuffy's. My car was towed there by recommendation of the towing company. Russ was especially attentive during the whole process, even as my insurance company debated what to do with my car (total it or fix it). Casey gave me some excellent suggestions when it came to buying a new (to me) vehicle. Today I am buying my car and Tuffy's will have a customer for life, honestly thanks to Russ and Casy.
— Kevin O., Bloomington, IL
— Tuffy Bloomington
Jeremy and his team went above and beyond in helping me keep my son's 2005 Grand Prix on the road and running well. He needs this car to last until he graduates and the Tuffy team is making sure it will@!
— Larry T., Mt Pleasant, MI
— Tuffy Mount Pleasant
Chris at Tuffy went above and beyond when we blew a tire across the street. Ran back and forth to get it all squared away. Couldn't have had a better experience there. Thanks Chris!
— Sam m., Fort Myers, FL
— Tuffy South Fort Myers
Keith, G.P, and the whole crew at this location have taken excellent care of me for multiple years. I am not a car person and don't pretend to be. I feel I'm treated fairly and well informed of why the pricing is what it is. I would recommend this location to anyone.
— Max S., COLUMBUS, OH
— Tuffy Grandview
Took care of daughter's over weekend, while she was home for college. Looked at my car, as it has been making noise on and off for months. It has been looked at 4 times at 2 other shops, no issues ever found. They diagnosed and fixed it the same day! I have found my new mechanic!!!!
— Jennifer L., Normal, IL
— Tuffy Bloomington
Recently, I hit the mother of all potholes and bent my front and rear passenger side rims. Tuffy Auto Service Center has been the place I take my car when it needs something as little as an oil change or to repair my bent rims for the past year. In A friendly, timely, and efficient manner I was out the door after Tuffy's mechanics made sure nothing else was wrong with my car. In a case of bad luck, I purchased rims that I did not want on my car. The manager Scott was very understanding. He let me replace my rims for the ones I wanted AND did not charge me a penny for labor the second time around. When I arrived to exchange the rims I was sadly 20 minutes late. Amidst all the chaos, Scott got my car in and his mechanic Ray swapped the rims out and I was on my way in less than 30 minutes. I plan on taking my car to Tuffys for any of my future car needs. Best part of all, their website always has great coupons!
— Levi ., Fargo, ND
— Tuffy Fargo
Great service and handled all my issues in a timely fashion. I would recommend the guys at Tuffy to my friends and family. Thank you!!
— Jim L., Pelham, AL
— Tuffy Pelham
I FEEL THAT THE SERVICE WAS VERY GOOD AND THAT THE WORK WAS DONE WITHIN A SATISFACTORY TIME. I HAVE COME HERE AND MY WIFE ALSO FOR HER CAR AND HAVE ALWAYS HAD A EXCELLENT SERVICE.
— EDWARD E., QUASNY, IL
— Tuffy Lockport
Screeching brakes can be enough to make you lose your mind! I went to other places and they put new brakes over bad rotors and never told me. I was at my wits end! I called Tuffy on a Wed afternoon, got it in first thing the next morning. THEY FIXED THE SCREECHING!!!! I am beyond grateful, and they probably don't realize that they saved my sanity! Thanks so much Jerry! YOU ARE THE BEST!!!!
— jeannie w., grove city, OH
— Tuffy Grove City
Came in as a first timer needing an oil change for both mine & my husband's cars. I made an appt. for the next day but upon leaving I ripped the whole front end of my husband's car off at the concrete parking curb. Not only did they fix it for free (it was my fault), but they showed me areas on the car that needed serious attention or would cost me dearly in the end if not fixed. I signed up for the Tuffy charge account which literally only took a couple minutes and was able to get the most serious repairs done the next day. I was there 5 hours(I was offered a ride home till completed but chose to stay) & I witnessed Steve the manager interacting with personnel, phone calls and walk in customers. He impressed me greatly! I have found my go to place for car repairs and am one very happy customer!!!
— Diana G., Fort Myers, FL
— Tuffy South Fort Myers
Went here to have a flat tire repaired. The tire was fairly new so knew it didnt need to be replaced. The mechanic checked on where the puncture was and advised me that due to where it was (near the sidewall), they couldnt repair it because the patch size would cause it to go up the sidewall which is not allowed. But then, the mechanic did something amazing. He said this is a relatively new tire and you probably have roadside hazard coverage; go back to where you bought it and check. I did that, and he saved me having to but a whole new tire. Tuffy didnt make any money on me but due to their honestly, won a lifetime customer. I had already been here before for a brake job (which they did perfectly and in short time), but this sealed the deal for me.
— Keith P., Sylvania, OH
— Tuffy Toledo (Central Ave.)
Tuffy's on Gratiot is where I always go for my oil changes. I do the early bird special. Great price and the guys are so friendly. I've been to some shops where they always try to sale you something you don't need. Tuffy's is not one of them
— Teresa T., Saginaw, MI
— Tuffy Saginaw (Gratiot Rd.)
I needed an oil change. Went in and spoke to Michael. I got there a bit late in the day so he gave me a business card and told me to come back the next day. They were also having a special which I would have missed by coming back the next day but due to Michael's generosity he extended the special to me. When I came in the service was great. I'll definitely be returning
— Angela B., Bay City, MI
— Tuffy Bay City
I have been taking my vehicles to Tuffy in Farmington Hills for more than ten years. The staff and manager are professional and knowledgeable. They take care of what is needed effectively and efficiently.
— Angie F., Farmington Hills, MI
— Tuffy Farmington Hills
I stopped in because it looked like the coolant reservoir was low. Jeremy was amazing and filled it up to the level it needed to be. In and out in 5 minutes. Im definitely coming back and recommending this place to everyone. The level of professionalism is extraordinary. Thank you.
— Lauren M., Farmington Hills , MI
— Tuffy Farmington Hills
Tuffy's in Mt. Pleasant is one of the friendliest shops I've been too. Ive had some shops turn me away as I pull up in my 1988 Fifth Avenue saying "I can't help you or that car." Every time I entered Tuffy's I was greated as though I were a long time friend. Shout out to Jeremy and the mechanic who worked on my car, I appreciate you both! I highly recommend Tuffy for those who want all around excellence from their car shop. #GingerNation #SpreadTheGingerLove
— Brandon C., Roseville, MI
— Tuffy Mount Pleasant
I have been taking my vehicles to Tuffy's in San Carlos Park since they first opened near Alico rd. in 2000. Their service is second to none. My wife and I moved to San Carlos in 1980. When Tom and Jeanne opened tuffy in 2000 we took our vehicle there for repairs. Since it was our only car they gave us a ride home and picked us up when repairs were done. They are the absolute best in southwest Fla.
— William C., Fort Myers, FL
— Tuffy South Fort Myers
Ive come here a couple of times now and I always receive excellent service. They take the time to not only explain whats going on with my vehicle but they go as far as taking me into the garage and showing me as well. And Jeremy does out of his way to make the experience even better! Will keep coming back!
— Emily S., Mount Pleasant, MI
— Tuffy Mount Pleasant
Great service, and fast even when the line for the drive through is almost around the parking lot.
— Donte B., Grand Rapids, MI
— Tuffy Grand Rapids (28th St.)
They were very polite explain everything they did excellent service
— Joel P., Bonita springs, FL
— Tuffy Naples
Called Ken with an involved job for them. Full custom exhaust install, from headers to tailpipe on a truck with 115k in Chicago winters. Couldn't be more pleased with the outcome. While maybe a bit more involved than they bargained for when given an initial quote, the guys in the shop did a great job. The shop owner, Ron, has a background in performance/custom work, and he was hands on and involved throughout to insure fitment met his standards. Communication throughout was great, and the fabrication and tweaking required was certainly worth the time investment. Money well spent with guys that did the install justice.
— Mike W., Schaumburg, IL
— Tuffy Lake in the Hills
I have been going to this tuffy for 3 years since i moved up this way, always great service and repairs done right. I recently took my mom here for her car. They treated her fairly and with much respect. Plus took care of her car !!!
— Laurie S., lake in the hills, IL
— Tuffy Lake in the Hills
Had an issue with our car. They went above and beyond- recommended a towing company, found the problem immediately, and worked past closing hours to fix it so we did not have to rent a vehicle. Would return to this car repair shop with any issues without hesitation.
— David G., Naples, FL
— Tuffy Naples
Can't say enough great things about Nick, Steve, and staff. We recently moved to the area and were hoping to find an honest, reliable, and competent full-service establishment. We read some reviews and since they were literally down the street we decided to give them a try. We had just purchased a used car from a local dealer and took it to Tuffy because we detected a bad vibration when on the highway. After the courtesy inspection, we were made aware of numerous issues, including tires that were so dry-rotted the staff was amazed that we were still driving on them. We were hesitant at first but Steve gave us a great deal on 4 premium tires along with some other parts and services which were required. I approached the dealer to make them aware of the issues, as well as my disappointment, and they purchased and gave us one of the replacement parts. We took it back to Tuffy and had them perform the service, as we didn't trust the dealer's mechanic to do the work. Then, the dealer even offered to pay for our next oil change at Tuffy because we wouldn't let his mechanic touch our vehicle again!! While we were waiting for our new tires and other services the first day, I noticed that every customer that came in was a returning client. Steve was interacting with everyone like they were his friend or neighbor. I wish we had met these guys before we bought the car but hopefully they can help us get at least another 100,000 miles out of it!! I will definitely send them business whenever possible and even told that dealer to switch from Meineke to Tuffy for work on any of their cars in the future!!
— Jill S., Fort Myers, FL
— Tuffy South Fort Myers
Steve was fantastic helping me with my vehicle. Service is dependable, professional, and honest. Will definitely bring my business back!
— Stacy S., Estero, FL
— Tuffy South Fort Myers
As a woman, it is great to be treated fairly and with respect from an auto mechanic. The MP Tuffy team has been working on my cars for at least 25 years. I moved to Fort Wayne 20 years ago and continue to drive 3.5 hours each way to the MP Tuffy when needing work on my car. That is how happy I am with their service!N Catherine Benzinger, We strive for 100% satisfaction, and it is great to see you have had such a positive experiences. Thank you for your kind words, please know we appreciate you continuing to come in for your vehicle maintenance even though you have a bit of a journey. If you ever need anything e lse from us, please feel free to give us a call. Have an awesome day! ~Jeremy, The Store Manager & The Tuffy Staff
— Cathy B., Fort Wayne, IN
— Tuffy Mount Pleasant
Dan and the rest of the team at Tuffy are fantastic. The are honest and professional. I have been taking my vehicles here for the past 5 years and will continue.
— Curtis H., Grand Haven, MI
— Tuffy Grand Haven
Chad and the mechanics are the reason I keep coming back. They explained everything to me and didn't jerk me around. They were able to get me in with reasonable waiting time.. I highly recommend..
— Renee D., Fenton, MI
— Tuffy Fenton
The service we received was very professional, friendly, and performed with care and excellence. I highly recommend this Auto Care facility!
— Gary S., Holland, MI
— Tuffy Mount Pleasant
I have used Tuffy several times with my Dodge Avenger and Dodge Charger. I always get great customer service, great repairs and reasonable prices. I trust Tuffy with my "Hemi" so you should too.
— Ernie M., Mount Pleasant, MI
— Tuffy Mount Pleasant
My first time getting auto repair done at a professional shop in 65 years. After much research, I picked the right place! Professional, honest,friendly, fast and excellent brake repairs. Highly recommend Tuffy, Lake in the Hills. Well done guys!
— Miki K., Lake in the Hills , IL
— Tuffy Lake in the Hills
Fantastic job.. Keith and his team are incredible.
— Julianne W., Algonquin , IL
— Tuffy Lake in the Hills
Every time I go there, the people always go above and beyond to help. I have had many jobs done to my car and am always very satisfied. They will even take me home and come back to pick me up when the car is completed. Everyone there is always very helpful . Great customer service.
— Donna S., Huntley, IL
— Tuffy Lake in the Hills
FAST SERVICE DONE RIGHT! The tow truck took longer than these guys did putting an alternator and alternator belt in my car. They worked on my a little bit after closing time to get my car done any other place would have put my car off til Monday. There's no where better to go to. LOVE YOU GUYS! :)
— Jennifer G., Algonquin, IL
— Tuffy Lake in the Hills
I have been getting my car serviced at the LITH location for almost 2 years. In those two years my Enclave has had zero issues and has been on a preventative maintenance plan that has proven to work. I have over 100,000 miles on my car and it drives like a dream because of these guys. No gimmicks. No overselling. Great personalized service with honest feedback on how to keep your car healthy. Always clean and overall great place. I would recommend to anyone who wants to drive safely.
— Deb H., Lake in the Hills , IL
— Tuffy Lake in the Hills
I read some reviews before I went to the Fenton store and they did not lie. Chad's customer service is 5 stars! I walked into the shop feeling stressed because the front end on my Ford Escape felt unsafe to drive after I had made a turn and heard a metallic klunk. I knew something was very wrong and Chad and their team looked into the problem while I was there and assured me that it would be fixed the very next day. AND it wasn't just me that Chad was kind and professional with, it was everyone that called and walked in. Thank you for fixing my vehicle, charging me a fair price, and making me feel better than I did when I came in. You ROCK!
— Teresa H., Fenton, MI
— Tuffy Fenton
There is nothing more important to Tuffy than your safety. With this in mind, I would only trust Tuffy to handle my brake work. Tuffy will provide peace of mind for you and your loved ones to make sure the job is done right the first time. The crew at Tuffy are hard-working, dependable and knowledgeable. Its their commitment to exceeding customer expectations always! I give Tuffy and its crew my highest endorsement possible! Dont even bother to look elsewhere!
— Sherry R., Fenton, MI
— Tuffy Fenton
Impeccable service, not pushy about anything and very efficient. We may have had a small miscommunication about hours of operation, but Rick and Matt were incredible. Will absolutely be using this shop for everything moving forward.
— Ben W., Portage, MI
— Tuffy Portage
I would recommend this place highly. Very honest and a job well done. Went well beyond what they had to do to help. Much appreciated.
— Zachary L., Portage, MI
— Tuffy Portage
Tuffy's was great. Matt was extremely helpful and I appreciated his help. The tech was great as to letting me know what I absolutely needed and what I could wait a little while on. They worked hard to get me taken care of as quickly as they could. I will use Tuffy's in the future.
— Stephanie S., Watervleit, MI
— Tuffy Portage
Very glad I went there. Brakes really bad and they were able to get my car in fast. Took the time to explain what needed to be done and to show me what they were looking at. Showed me the new brakes after they finished before putting tires back on. Very polite, knowledgeable, honest, and caring. Will definitely take my car back again. God bless them.
— Susan H., Grand Haven, MI
— Tuffy Grand Haven
This past week we had our Dodge Grand Caravan in for fuel injector problems. I know I had taken out a warranty for the van but could not find it. Scott went out of his way to call the 800 number I ha and got the warranty information and found out that what was going on was going to be covered. If Scott had not taken the time to do this we would have ha to pay quite a bit out our own pockets for this. For this we thank you Scott. Tuffys has given us more answers on what is wrong with the injector than the last two places we have taken our van to. Great work. Thank you!!!
— Kenneth D., Fargo, ND
— Tuffy Fargo
Mike and the Gahanna Tuffy team always give AMAZING customer service. I am newer to the area and they have gained a lifelong customer. Mike has especially been patient and kind explaining things to me that are foreign in concept!
— Canisha J., Gahanna, OH
— Tuffy Gahanna
Thank you Kyle and Sean. If it weren't so expensive i could of finished everything. Very fast. Took my car in at open and it was done by 1pm! Thank you
— Lori A., Grand Rapids, MI
— Tuffy Grand Rapids (28th St.)
I have had my cars repaired at Tuffy on W.Broad Street since 2007 and I wouldn`t go anywhere else.The owner Neil and his son Don are great people !!!
— vicky l., columbus, OH
— Tuffy Columbus (West Broad)
Took my vehicle in for a check engine light, dropped it off and had to leave it for 2 days. Picked the vehicle up and found McDonalds pancake and syrup all over the carpet. When ask I was told WE DIDN"R DRIVE YOUR VEHICLE.. Which was a out and out lie as ED the service tech told me he drove it several time to check the light. BE CAREFUL WITH THIS PLACE! I WILL NEVER GO BACK BASED ON THE GM treatment of me.
— Bill M., Plainfield, IL
— Tuffy Plainfield
Ive been having troubles with my exhaust and went to them for a quote, they ended up looking at my whole car giving prices on everything. I didnt ask them to do that, as a customer thats big for me, service was amazing, workers really helpful, any problems I have or you have I recommend going to them they can do more then all the shops near me and love that.
— Alex V., Plainfield, IL
— Tuffy Plainfield
Thanks for your customer service, hard work, and a job well done!~ #1
— Belinda W., Sturgis, MI
— Tuffy Sturgis
Traveling home to Ohio from Chicago on the turnpike, the left front-wheel came off, at dusk. At the tow truck drivers recommendation, I had him deliver the van to Tuffys door. The Tuffy staff started working on my crippled van as soon as they opened. They communicated with me at every step of the repair process from ordering the parts to what was being worked on next. The Tuffy staff is so friendly, professional, and competent that I felt like I was a member of their community. I was able to relax and trust that I was getting the best service possible. They kept me comfortable during the wait and offered a loaner vehicle in case I needed it. They had me on the road again in 5 hours. I went home with a Nationwide Warranty on the repairs and safe ride. Thank you to all of the staff at Tuffy at Sturgis, MI. You made my day!
— Christine S., Shelby, OH
— Tuffy Sturgis
There was a misunderstanding with a Groupon coupon I purchased. Tuffy Lake in the Hills went above and beyond to make the mishap right. They do care about their customers & I will be back in the future for services & would recommend them to my friends & family.
— Mary Ann C., Huntley, IL
— Tuffy Lake in the Hills
I was leery about using Tuffy as in past years I was totally Ripped off. But new owners came in So I thought I would give it a chance. And lucky for me, awesome service , awesome people, And great knowledge. Now I will Get my service from no one else except "TUFFY"
— Michele M., Lake in the Hills , IL
— Tuffy Lake in the Hills
I am not from Fargo, and when my check engine light came on, I knew it needed to be checked out before starting my 120 mile trip home. Scott got my vehicle in right away, found the issue, and had me on the road within a reasonable amount of time. Very fast and friendly service, and would definitely call on Tuffy Fargo in the future!
— Lisa P., Oakes, ND
— Tuffy Fargo
I received excellent customer service Tuffy has been my one stop for repairs on my car I have been very happy with them
— Peggy B., Halstad, MN
— Tuffy Fargo
Steve was wonderful, helping my daughter with her flat tire. She is an FGCU student who is now comfortable bringing in her car for service.
— Pati J., Winter Park, FL
— Tuffy South Fort Myers
I called and made a appt and I am glad I did. 1st I had a problem with my dash light was on and cruise control wasn't working. They were very professional and took their time telling me what the problem was as well as other thing's they saw. I am Definitely Coming back for service. They met all my need's and very affordable. 5 Star's from me, Thank's Greg
— Greg ., Rockford, IL
— Tuffy Rockford
Took my GMC truck to Tuffy in January 2017 for front end alignment.Was happy with there service.The men there really have great skills & craftmanship.Also got exhaust from y pipe back replaced & was very impressed with the pride & care they have for there work.Will continue to use muffler man in Clio for many years for excellent workmanship & fast/reliable service/(Thank you very much for the work you done on truck)Chris of Dixie hills
— Chris J., Mount morris, MI
— Tuffy Clio
The guys that work in the shop are extremely friendly, knowledgeable, and helpful. I've only had work done there two times, but each time I was extremely satisfied. This last time it was for a power steering issue..... Power steering went out, and was bone dry and smoking by the time I got it into them. They found a small pin hole in a hose and were able to replace that for a very minimal fee... other shops would have charged me a lot more I'm sure of it..... I'm confident in these guys and would highly recommend them!!
— Linda H., Clio, MI
— Tuffy Clio
I do not live in Naples, but visit family members. If I need car care I have no reservations about taking my Ford Taurus to Tuffy Naples and it's services. I trust them to do a great job AND love their work.
— Paula M., Tampa, FL
— Tuffy Naples
This is Captain Wild Bill from the show Deadliest Catch. I wanted to thank you for the excellent service you provided for my girlfriend when she cane in to have her tires looked at. Your staff treated her great. You spoke with me On the phone and let me know what was happening also. The service was thorough and quick. Thank you for setting her up with what she needed. We will be definitely be back with anything else we may need that you all do there. Thanks again - Captain Bill Wichrowski
— Captain Bill W., Naples , FL
— Tuffy Naples
The customer service was amazing, I showed up nearly thirty minutes early and they still took my vehicle in right away for an oil change and inspection. They did miss some things that I knew were already problematic on the vehicle but they didnt mark anything that wasnt an issue like some places will do to get you to spend more. The only issue I had is now my rear brake makes a loud rubbing noise every rotation must have bumped the wear indicator.
— Isaiah S., Appleton, WI
— Tuffy Appleton
Tuffy prepared my car for a move to Colorado and it runs like new! Couldnt be happier with the genuine service I received! Thanks Tuffy Diversey Parkway!!!
— Alyssa D., Vail, CO
— Tuffy Chicago
Pat and his team are fantastic. I've been taking my cars here for 10+ years, and they are always honest, reliable, and do good work. They've always listened to what I had to say, done their inspection, let me know what they think, and then done only as instructed. They give you the pros and cons of doing/not doing things, but the decision is yours. They don't try and sell you all kinds of unnecessary/unwanted services. Love doing business there, gladly refer friends and family, and appreciate having a trusted shop.
— Dana H., Omaha, NE
— Tuffy Millard
Excellent care and attention to our automotive needs. I would recommend TuffyNaples to care for your immediate and permanent auto needs.
— John H., Naples, FL
— Tuffy Naples
I came in today and just had defibrillator put I. My chest 3days ago so i cant move arms a lot. My tire was low and the guy filled it up with air and checked all my tires. Im born and raised in Naples and it feels like the old personal service that was given to everyone way back when. Excellent management and excellent people
— Justin E., Brewton , FL
— Tuffy Naples
What an awesome service center. The staff is extremely professional and friendly. They complete the work in a timely manner and communicate well. I live in the area and will definitely refer all my friends and family to this location. Thanks for doing a great job!
— CHRISTINE O., Naples, FL
— Tuffy Naples
I want to give these fine people kudos for being such a great help to me this past Saturday! I was seeking to buy a used vehicle. Living in Midland I did not have access to any mechanic known to me to check the vehicle I was interested in. The folks put the vehicle up on a lift and proceeded to evaluate the undercarriage of it. Much to my surprise they discovered that the main frame crossmember just behind the engine was rusting through and cracking at each mounting weld site! There is no way I could have ever seen it before buying a severely dangerous vehicle. There were other things found as well which only clinched the deal breaker with the cross member. Again thank you guys for saving me from making a big financial mistake and doing it all for FREE!
— Alan B., Midland, MI
— Tuffy Mount Pleasant
I trust Dan and his team at Tuffy Mt. Pleasant to give it to me straight. Some shops around are all about the up-sell, but at Tuffy they are honest with you and keep it on the level.
— Tony H., Lake Isabella, MI
— Tuffy Mount Pleasant
The guys at tuffy are thorough and careful with my vehicle. They have done several repairs and oil changes. They do a great job. They go all out to make sure I'm happy with the work. Highly recommend them
— Belinda D., MT pleasant, MI
— Tuffy Mount Pleasant
Went for break services and they had great pricing and were very courteous and attentive. Would definitely use their services again because they were very professional and also it was a fast service!
— Isaias O., Lake Mary , FL
— Tuffy Sanford
Steve, Nick, and the rest of the staff at Tuffy South Fort Myers are first rate. My car wasn't running right, and I had no idea what was wrong. I recently moved from Pennsylvania and didn't know where to take my car. I was used to going to a small shop in my PA town, guys who were honest and really knew what they were doing. I was afraid I wouldn't be able to find a place run by people who were like that. A friend said she takes her car to this Tuffy auto center and that Steve, the manager is great: honest, knowledgeable, friendly, a guy you can trust. I am so glad that she told me about this service center! My car now runs great! I feel that I can trust my car to Steve and the others at Tuffy. I waited for the work on my car to be done, so I had the chance to see Steve interact with other customers. It immediately became clear that Steve is a good guy who knows his stuff and does all he can to help his customers. I'm happy to report that I now have a car place in Florida! If you are looking for someone to work on your car, give the staff at this Tuffy a try! You'll be happy that you did.
— Elizabeth M., Bonita Springs, FL
— Tuffy South Fort Myers
Steve is Honest and incredibly helpful. This store deserves your business. They can be trusted!!!
— Michael B., Estero, FL
— Tuffy South Fort Myers
Steve and the rest of the guys are great to deal with. They have been working on our cars for years and we have always been happy with the price and the service. Thanks Steve!
— Richard M., Fort Myers, FL
— Tuffy South Fort Myers
Steve is very honest. He will not make you spend money you dont need to. Highly recommend coming here.
— Elizabeth Z., Estero , FL
— Tuffy South Fort Myers
My daughter needed service while she was in Fort Myers and we really weren't sure where to go. Her friend referred us to Tuffy and the experience was excellent. I checked the prices and they ware very competitive. The job was done quickly and Nick was especially helpful in giving me guidance. I paid to have the car aligned a month prior but Nick noticed it wasn't right. He aligned the car and provided proof of the out of alignment. Luckily Pep Boys (no laughs please) agreed to refund what they charged and all should be good from here.
— Mitchell L., Blue Bell, PA
— Tuffy South Fort Myers
I recently moved to the Westerville New Albany corridor. This move made travelling to the Lewis Center Tuffy less desirable with Polaris Parkway between us, so I switched to Gahanna Tuffy. It was a seamless switch.
— Juli K., Westerville, OH
— Tuffy Gahanna
You can trust Gary to do the right thing!
— Tom E., Kentwood, MI
— Tuffy Kentwood (Kalamazoo Ave. SE)
nicest people ever, even if they are Michigan fans!
— ralph s., youngstown, OH
— Tuffy Columbus (West Broad)
— Christopher B., Wyoming, MI
— Tuffy Kentwood (Kalamazoo Ave. SE)
Changed my headlights...and turn signals...cheap
— Latonia K., Kentwood, MI
— Tuffy Kentwood (Kalamazoo Ave. SE)
Had an accident on the expressway needed a radiator installed late Saturday afternoon they were able to get part and repair car by end of day to get me back on the road. These guys are awesome thanks Rick and the rest the team.
— Anthony W., Portage, MI
— Tuffy Portage
2011 Chevy HHR needed a muffler and Tuffy came through with a great price and excellent timeline. Rick and Emily are great people and I look forward to bringing future business their way! Highly recommended!!
— Nick J., Schoolcraft, MI
— Tuffy Portage
I came in the afternoon of July 3rd with windshield wipers that did not work. Although they were very busy, Chad said he had to take care of me that day, because I could not be without wipers for several days. He found the part, had it delivered and and installed it before the end of the day. They have always gone out of their way to service my vehicles in a timely manner. I would never hesitate to recommend them.
— Cherie M., Fenton, MI
— Tuffy Fenton
Make life easy for people on costly car repairs(talk to CHRIS"OWNER"""
— Ezekial A., Wyoming, MI
— Tuffy Wyoming
I always bring my vehicle here for any service. Fast, honest, reliable and affordable.
— Brad S., Commerce Twp. , MI
— Tuffy Tire & Auto Service Center Walled Lake
Art and his team are phenomenal. Top notch customer service and they get the job done right. I didn't wait all day for them to repair my car. I work down the street from Tuffy and we refer customers to him for auto servicing and repairs regularly. It was my first time taking my own car to Art and I will be back. Thank you Art and team!
— Kimberly DAB ., Detroit, MI
— Tuffy Tire & Auto Service Center Walled Lake
I want to give these fine people kudos for being such a great help to me this past Saturday! I was seeking to buy a used vehicle. Living in Midland I did not have any mechanic known to me to check the vehicle I was interested in. The folks put the vehicle up on a lift and proceeded evaluate the undercarriage of it. Much to my syrprise they discovered that the main frame crossmember just behind the engine was rusting through and cracking at each mounting weld site! There is no way I could have ever seen it before buying a severely dangerous vehicle. There were other things found as well which only clinched the deal breaker with the cross member. Again thank you guys for saving me from making a big mistake and doing it all for FREE!
— Alan B., Midland, MI
— Tuffy Mount Pleasant
— Robert B., Mount Pleasant, MI
— Tuffy Mount Pleasant
I approached my car as I prepared to leave a parking lot, and I noticed that my front Illinois license plate/holder was half off my car. I looked for an auto repair shop on line and found Tuffy on Beacon Blvd. I found a very nice gentleman named Dan in the office who agreed to look at it for me. In no time he had it fixed in position as it should be. I am very appreciative and would definitely suggest talking to Dan if your car is in need of maintenance. I know my request was small, but I was treated with respect and dignity.
— Donna B., Grand Haven, MI
— Tuffy Grand Haven
I have been to this Tuffy for a few visits now and this is the only place I feel I need to go. They are honest and dependable and get the work done when they say they will and also upfront on any extra work that needs done. A dependable mechanic is hard to come by and so glad I found them. Thank you!
— John S., Byers, MI
— Tuffy Mount Pleasant
I loved my visit. All my questions were answered handled me and my car and the service was like no other. I got my sparks fixed and my car runs good and gave me the best deal they could find honestly better than anybody Ive been too.
— Janette E., Sanford , FL
— Tuffy Sanford
I was in the auto service industry for 25 yrs. Today i had a nail in left front tire of my new corvette. Nery looked at my tire. And explained i didnt need a new tire. That he could safely repair my tire. Great customer service and honest people.
— Jim W., Naples, FL
— Tuffy Naples
We were visiting FL from SC and needed immediate attention to our Honda. Tuffy went out of their way to be courteous and complete the job quickly so it did not interfere with our travels. I would highly recommend them for any work.
— George C., Bluffton, SC
— Tuffy Naples
I went here for a simple oil change a few weeks ago and was treated great and service was performed very quickly. One week later I am back here for major car issues and have been treated so graciously and staff has been so helpful. Would recommend this location to anyone needing car repairs!
— Alanna R., Sanford, FL
— Tuffy Sanford
Rick, Emily and their team are fantastic! Speedy honest and trustworthy service!!
— Dana ., Kalamazoo, MI
— Tuffy Portage
Great speedy service they worked with my aftermarket warranty plan and took care of all the details very friendly place
— Rick B., Woodstock, IL
— Tuffy Lake in the Hills
Good mechanics. Walk in and ask for assim, a very nice mechanic.
— Mohammed H., Kentweed, MI
— Tuffy Kentwood (Kalamazoo Ave. SE)
My car was making a clunking noise in the left front. The mechanic went for a drive with me and suggested a couple things it could be. When we got back he opened the hood and looked right down at the sway bar link. He got under the car and could move it with his hand and said that was making the clunking noise. He was great. He told me the ball joint and tie rod look great and the only other thing it could be is a strut or a strut mount and they look fine. They had the part there for me the next morning and it was done in less than 15 minutes. They let me drive it to make sure the clunking was gone before paying. I must say I was very impressed with the mechanics straight forward and accurate handling of the problem.
— Tim D., Huntersville, NC
— Tuffy Huntersville
I went to Tuffy's because it was a referral from a neighbor of mine. I stopped going to Griffin Brothers because they have gotten really bad and so I thought that I would go to Tuffy's. I was extremely impressed with the level of service the level of knowledge and the entire experience. Not only did they take the time to evaluate my car and to go over things with me and to listen as well, but they also gave me a loaner car for 3 days and when it came time for me to pay my bill they gave me 10% off for a veteran's discount. I feel very confident with this repair facility and I would highly recommend it to anyone.
— Scott W., cornelius, NC
— Tuffy Huntersville
My family and I were traveling back from PA. and had stopped for the night. when we awoke the next morning our tire was flat. We googled and made our way to Tuffy's. They were very professional, when they removed the tire they also checked the brakes giving us a heads up letting us know that the pads were getting thin. 30 min. in and out. Awesome job. Thanks, The Kennerly's
— James K., Loganville, GA
— Tuffy Huntersville
My teen daughter was traveling alone from Charleston SC to Morgantown WV from college at night in a storm and hit something on the interstate. She was scared as she was losing tire pressure. I got her a hotel and called Tuffy leaving a "mom message" plea for assistance. The next morning Graham returned my call and said they would take care of my daughter...they got her in first thing and had her on her way home to her family...safely. Graham even called after she left to let this mom know her daughter was safe in and good hands. THAT is EXCELLENT customer service! I praise and owe gratitude to the crew at Tuffy Tire and Auto and when I pass through NC again, I will personally stop and thank them for taking such good care of my daughter. My emergency isn't theirs...but they treated it like it was! Thank you!
— Danica R., Morgantown, WV
— Tuffy Huntersville
I just have to say I am so greatful for Tuffy. Me and my best friend went on our first solo road trip together and her car almost didn't make it. About 1/4 of the way home (Chicago land area) her car was shaking and just not fairing well with the service engine soon light flashing. We stopped at an auto zone and had them run the code and were told we needed to head to a mechanic ASAP. We found Tuffy and they were able to quickly diagnose what was wrong. Sadly we did have to stay overnight (but to be fair they close at 6 and we pulled in at 4). Thankfully they were able to finish up within the hour and we were well on our way. I'm so greatful for their kind demeanor, quick and accurate service, and the free wifi.
— Tiffany P., Bolingbrook , MI
— Tuffy Holland
I couldn't be more happy with the service I received today. Karen was very helpful in getting me where I needed to be (yahoo directions took me the wrong way....go figure). Brian, the store manager goes out of his way to give you the best price and to make sure you walk out the door a satisfied customer. I was in and out of there in a lot less time then I thought I would be. Brian listens AND hears every word you say and that to me is an exceptional businessman!! Everyone was very friendly, helpful and honest! I will most definitely take my business to them again!!
— Debbie B., Waterford, MI
— Tuffy Highland
This is the best one stop auto business ever! Brian, the owner always has a smile and is always more than happy to try to accommodate your every need. Usually can get same day service (I call ahead a day, curtesy call) If available, they pick me up and drop me off! If anything isn't right,(never) Brian will make it right! Best Tuffy ever! Love Brian and staff. Very professional.
— Kim S., MILFORD, MI
— Tuffy Highland
The only place ill take my car! As a woman, its hard to get a fair est. or even be sure the work was done as promised but, not here! Brian the owner is the best. Customer service, relations, work done far exceeds my expectations every time. Prices are fair, Brian will always try to find you the best deal he can or make great cost effective suggestions. The staff is awesome and friendly and I know theyve done what they have promised. Greatest auto-related experience ever! Can not say enough great things about Brian and this Tuffy Shop!
— Kim S., Highland, MI
— Tuffy Highland
After being very spoiled by a different mechanic that was a family friend I was apprehensive about a new place. Just not knowing how auto repair places work. Well Brian is very friendly ( important thing to be) he is very helpful. He is honest, I know this because I have been there several times. I was not sure before but my experience with him has been great! He understands situations like only having one car. I have been there several times because I drive a 2002 car, so this means I need lots of service. His mechanics seem very knowledgeable, he stays right on top of the problems. You cant go wrong leaving your car with Brian, you can trust him. I told my nephew to use him and he did, my nephew was so happy we finally found a great mechanic, Brian finally got my nephews car fixed, when others couldnt. I will continue to recommend Brian. Its great to know we have a neighborhood mechanic that does good work, just like years ago. Thank you again Brian, oh and by the way thank you for washing my car!
— Cynthia M., HighlAnd, MI
— Tuffy Highland
Our bus wouldn't start and it was pouring rain outside. They came to our center and replaced the battery in the rain. Service was quick, and they did an inspection on the bus to make sure nothing else was wrong. Extremely polite and friendly service!
— Purple Door Childcare C., Grove City, OH
— Tuffy Grove City
Our bus wouldn't start and it was pouring rain outside. They came to our center and replaced the battery in the rain. Service was quick, and they did an inspection on the bus to make sure nothing else was wrong. Extremely polite and friendly service!
— Purple Door Childcare C., Grove City, OH
— Tuffy Grove City
I am a concierge at RMH and have brought in a multitude of customer vehicles for service. The people and work has always been great at this location. I believe the cost of the packages they offer are incredible. I recommend checking them out
— Kenneth S., Columbus, OH
— Tuffy Grandview
I scheduled an appt. with them last week to have some brakework worked on. The dealership service I take it to for oil changes and routine inspections said I needed new pads AND rotors This morning after Tuffy did their inspection I was told I didn't need new pads and rotors and they were still within factory specs. Tuffy saved me $100's of dollars today. They are very honest and fair. I will take my Mustang their again for any service needs.
— Jim G., Webberville, MI
— Tuffy Frandor
As usual, I would recommend Tuffy W. Jefferson location. I feel the staff is competent and honest. I am informed of potential areas of concern on my vehicle to anticipate for the future. They point out safety issues/concerns when necessary. Jeff went out of his way to apply multiple coupons for savings. Once again Im back on the road in a van up to snuff. Thanks Tuffy.
— Susanne G., Fort Wayne, IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
Jeff was very friendly and helpful. They were quick and knowledgeable. Definitely will go back.
— Teresa g., Fort Wayne, IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
The service technicians at Tuffy's are the best. They are always there for us, no matter what kind of car problem we have. They are all very kind and understanding. I always recommend them to my friends.
— Carol K., Fort Wayne , IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
Hey, Willie, Steve, Cam, the others, thanks for getting the Sub Outback running again. It was a hard one to troubleshoot, when no codes were thrown. I wanted to give up, get rid of the vehicle, but due to your diligence in resolving the issues, and excellent shuttle service, the Outback will stay with us.
— Ellen L., Fort Wayne, IN
— Tuffy Fort Wayne (Plantation Lane)
When i lived in fort myers these were the only guys i would let work on my car! Great honest group here.
— Kimberly S., Jacksonville, FL
— Tuffy Fort Myers (Colonial Blvd.)
I've been with the colonial Tuffy thru 2 cars.. and they don't treat me like a 'dumb woman'.. I love the respect and truthfullness I get from them.. good job, guys!
— Bekki S., fort myers, FL
— Tuffy Fort Myers (Colonial Blvd.)
I want to acknowledge the courteous staff at Tuffy@Colonial Blvd. Brad and the rest of the staff were able to repair my wifes car for 1/3 of what the dealership wanted to charge for the same services and repair! They did an excellent job and were very helpful. They have earned a lifetime customer!
— Brian M., Fort Myers, FL
— Tuffy Fort Myers (Colonial Blvd.)
I have been with them for years and have three motor cars. I speak to them about the problems and polite they answer questions. Dave is to be trusted and his people seem to be that way also. I highly recommend them to do the work needed. thank you all for the good work you do.
— Anthony w., SwartzCreek, MI
— Tuffy Flint (S. Dort Hwy.)
I experienced professional exhaust service in a clean organized shop. Items in need of repair were changed and usable ones re-installed. I was offered a ride due to my tight schedule which was thoughtful. Above all great value.
— Leonard M., Davison, MI
— Tuffy Flint (S. Dort Hwy.)
I came to Tuffy after purchasing a older truck, only to find my gas tank was leaking! They got me rite in and replaced the whole tank plus the gas I had in it in 24 hours. Very happy and grateful for prompt, pleasant, and dependable service.
— Leona D., Flint, MI
— Tuffy Flint (S. Dort Hwy.)
Very understandable with the service they were giving. Service was great, fast but very proficient. I like the credit program as well.
— Brent D., Flint, MI
— Tuffy Flint (S. Dort Hwy.)
My service was great, Brian was really helpful and had a great understanding to what was going to be done to my car. My car is running perfectly.
— Brent D., flint, MI
— Tuffy Flint (S. Dort Hwy.)
John, the Mechanic and Dave the Manager are awesome!! Service is beyond excellent! They get us in and out quickly and prices are extremely reasonable. Check out their coupons!! Thanks Tuffy!!
— Howard P., Grand Blanc, MI
— Tuffy Flint (S. Dort Hwy.)
The service I receive is excellent. John S. and Dave are wonderfull!
— Howard A., Pikstein, MI
— Tuffy Flint (S. Dort Hwy.)
I have been with this place for many years. They have done their best to keep my 2004and2005 running. I use these cars for very important tasks and my trust in their work has not failed me. I highly recommend anyone to go there under the supervision of Dave, who has been a man to respect and trust. deacon Tony V.
— Anthony V., Swartz Creek, MI
— Tuffy Flint (S. Dort Hwy.)
I have been with Tuffy Auto, for over 10 years and they have serviced my vehicles. Three vehicles have been on the road and got my family and I where we needed to go safely. Dave the manager at Dort Hwy we thank you for your service and for your trust. God bless you and your team.
— Anthony W., SwartzCreek, MI
— Tuffy Flint (S. Dort Hwy.)
This place is the best repair shop around. Very honest guys and prices are unbeatable
— Nick D., Flint, MI
— Tuffy Flint (S. Dort Hwy.)
Tim, The owner is the most honest Mechanic you could ever meet. They do not rip off anyone. I have going here at Tuffy's for the last 10 yrs. I moved to Chicago but will still go to Tuffy's in Plainfield, Ill.They are truly honest with there work and back up there work. Must go here if you don't want to get ripped off. VERY VERY HONEST and great group of workers.
— Patty F., Chicago, IL
— Tuffy Joliet
— Maria P., Huntley , IL
— Tuffy Lake in the Hills
I have been going to Tuffy for the past couple of years now, and the service is great! They get the job done in a fast and efficient manner. The staff are extremely friendly and never pushy. I highly recommend them for your car repair needs.
— Hannah S., Lake in the Hills, IL
— Tuffy Lake in the Hills
My family and I have been bringing our cars here for many years. Rick, Stacy and the boys have always taken care of the many issues that have popped up over the years. They never try to sell you a service you don't need. Completely honest and reliable!
— Scott F., Lincoln , NE
— Tuffy Lincoln
I live about 2 hrs away from home, I had gotten a nail in my LR tire while I was in Lincoln stopped at Graham Tire because it was really close and they said they can not do it today because they are very busy and then in the mean time the shop was empty while all employees sitting around. I googled tire repair in Lincoln and Tuffy Lincoln came up I called them told them my situation and they got me in with in just a few minutes. Service manager very polite and friendly and more important he wasted no time getting some on the job to get it fixed. "Thanks TuffyLincoln you guys rock!!!!"
— Jeremy L., Hastings, NE
— Tuffy Lincoln
Rick Hein and his team are a plus. Im new to Lincoln and was referred to Tuffy;s Lincoln by the location in Omaha. Rick expressed concern for the problems we were experiencing with my wife's car. He took time to reassure me that he treats his customers well and researched several vendors to find the most cost-effective products for the vehicle. Should you have issues with your vehicle or need an oil change, please don't hesitate to look Mr. Hein up at Tuffy's on Pine Lake Road. Good man, great service, awesome shop!
— Anthony W., Lincoln, NE
— Tuffy Lincoln
There's never a good time for your car battery to die, and certainly it wasn't on my agenda yesterday! But Rick at Tuffy's was a huge help. Not only did he get the battery we needed delivered to their convenient location, he also let us use a loaner vehicle to run errands and pick up the battery. Basically Rick saved the day. Thanks for your help! We'll be back for sure.
— Rebecca T., Lincoln, NE
— Tuffy Lincoln
From my first experience with Rick and his staff, to my present experiences they have been very good to me!! Knowledgeable staff and honest workmanship. I trust their work!! They dont treat you with respect! Thanks for your excellent work!
— Melissa C., Lincoln, NE
— Tuffy Lincoln
Rick and the staff at Tuffy are second to none. They are professional, courteous, and knowledgeable. However, their greatest trait is trustworthiness. Thank you for everything Rick!!!
— Eric B., Rockford, IL
— Tuffy Lincoln
The A team! Stacy and Brad have an awesome team of technicians and you cant trust them to take care of your vehicle
— Jose V., LINCOLN, NE
— Tuffy Lincoln
These guys are great! I work in Lincoln and for a flat tire at work. My car had no spare and no jack. Even though they dont have a mobile service, they came out and took care if me. I really appreciate them going the extra mile! I highly recommend Tuffys.
— Mark F., Omaha, NE
— Tuffy Lincoln
As usual, I had a great experience with this Tuffy location. Sean & his team provide excellent customer service & are so nice & friendly to work with. Highly recommend them!
— Mary M., Lorain, OH
— Tuffy Lorain
I can't believe how honest and friendly Will Arkan was. I brought my car for an alignment. He rotated the tires and called me back and said comenget the car that was all it needed. Here is the kicker. He didnt charge me a nickel. I heard these guys were great from two friends that is why I came here. And will come back!
— Dave Z., Lorain, OH
— Tuffy Lorain
always get an appt right away and they fix prob at reasonable price.
— dyana a., lorain, OH
— Tuffy Lorain
Big thank you to the guys at Tuffy in Lorain! I called on the 9th a day before I had to get new tags. Lucky me my check engine light came on the 8th. Will was so helpful! He told me to bring the car up then and was able to work with me on the price. I am so thankful for the employees at tuffys! Got the car done same day and was able to pass e check and get my tags. You guys rock!
— Amanda R., Lakewood, OH
— Tuffy Lorain
I have an older car that is stored over winter and I was very pleased how will and his crew at tuffy worked with me to get my car to get a new exhaust and I was pleased with the work.
— Don W., Lorain, OH
— Tuffy Lorain
Ive always went to Firestone for my car repairs. I decided to give tuffy a try, and im glad i did! The work done was excellent and at a very reasonable price. I will be going back.
— Andres G., LORAIN, OH
— Tuffy Lorain
The best place in Bay county to take your car to get fixed, I worked with Jacob and he is very knowledgeable, and the prices are reasonable.The are all so nice and friendly when you go in . I wanted to personally say thank you to all the staff at Tuffy's of Lynn Haven. You guys do an amazing job everytime I have a issue with my car
— Kristen A., Lynn Haven, FL
— Tuffy Lynn Haven
First time taking my vehicle to Tuffy (3rd nail in my tire in 2 months!), everywhere else I checked they were either closing or wouldn't be able to get to it until Monday. I went to Tuffy and Jason said no problem, just come back in an hour or so. I left and came back, vehicle was done, got the keys back from Jason and he said have a great day. Didn't even charge me a dime. After the Hurricane and all the issues everyone is having with their vehicles, it's really nice to come across someone giving a guy a break. I think I just found my new Auto Service business. Great job guys and thank you very much for hooking a guy up in his time of need. You guys rock!
— Chris R., Panama City, FL
— Tuffy Lynn Haven
I cant begin to describe the Excellent Service that I received from Tuffys. From the management that gave me a ride home while my truck was being worked on, to the mechanic that did an Awesome job on the complete brake job. They also looked at my GMC with 175,000 miles on it and didnt charge me for the diagnostic. They also gave me another ride home. Very VERY HAPPY with this shop. Thank You !!!
— Dan L., Lynn Haven, FL
— Tuffy Lynn Haven
John, Joe and the staff are AMAZING!!!! My Jeep broke down between Marshall and Jackson. Luckily we did a google search and found Tuffy to have an excellent rating so the tow truck took us there and John found a hole in my radiator and fixed it. We didn't get there until 4:30pm and he could have told me he didn't have time to fix it that late in the day, but he didn't. He stayed over and fixed it. Joe was so helpful and is great behind the desk. I would recommend and already have to all my friends. If I lived closer, I'd use them for all my auto repairs.
— Lori M., Three Rivers, MI
— Tuffy Marshall
As a female with an older car, I'm used to talking with mechanics and not really being respected. HOWEVER-- the Marshall Tuffy staff were all polite and respectful and were willing to answer my questions in a way that I understood without being condescending. They took a HUGE worry off of my hands and got my not-so-wonderful car back up and running in less than 24 hours. I have no complaints, just a lot of appreciation for the way they took care of me and my car! Thanks guys!
— Kate J., Battle Creej, MI
— Tuffy Marshall
On May 14, 2018, I pulled into Tuffy Tire and Auto Service at Marshall, MI. I was on my way to a conference in Detroit when my tire light came on and I was concerned about driving downtown with a tire issue. The Tuffy team helped me unload my car in order to check the spare and then helped me load back up again. They checked every tire and made sure each tire had the correct amount of air. They could find no damage to any tire so sent me on my way. I was certain that my tires were safe and that really gave me peace of mind. All of that service and there was NO CHARGE. Great service!
— Beth M., Buchanan, MI
— Tuffy Marshall
We were driving 2.5 hours from home and noticed a thumping noise in drivers left front tire. The service tech drove it and looked at it- lugnuts were coming loose. They rushed it in after test drive and promptly fixed it! Thanks do much for your kindness and generosity! Could have been a bad situation! Nice to know there are good people and reputable places out there Highly recommend Tuffy Marshall, Mi
— Brian M., Alma, MI
— Tuffy Marshall
This place is very honest with the most competitive prices, but even more important, their work is top notch! We live in Naples Park and after pricing out a set of four tires for two of our cars, the best place was also the closest to home. We will go nowhere else for maintenance on our cars. These guys rock!
— Tiff and Sal C., Naples, FL
— Tuffy Naples
Most professional mechanic shop I have been too quickly diagnosed my problems gave me estimations for cost and time very friendly and funny heart goes out to everyone who work their. If you have a problem with your vehicle new or antique you should give them you business
— Tylor D., Ocala, FL
— Tuffy Ocala
James and everyone who works here are very professional, they go above and beyond to make sure we are satisfied with their service and we always are. We have a 2012 Honda CRV and used loonily go to the dealership for service. No more! We absolutely love Tuffy, the Westferro family know how to run a good business. Thank you.
— Dan and Linda S., Orland Park, IL
— Tuffy Orland Park
My break line blew out in the middle of the day. Searched on Google for the closest auto repair shop and this Tuffy came up. I limped my van to the shop and they looked at it and said they could fix it. Nor only did they fix the broken line they also replaced the other side because as you know any auto repair comes in 2's. The price was outstanding for the amount of work that they had to do. Everyone was very nice and kept apologizing for how long it was taking. I was very happy with how long it took as I know it was a BIG job. Thanks again guys, JOB WELL DONE
— Debbie k., Mokena, IL
— Tuffy Orland Park
We went to tuffys in Oswego because out shifter handle got broke. We were new to the area and Owen and his team took excellent care of us. They got the part in a day and had it fixed a day later. We were able to use the loaner until we could pick up our car. Owen and Stacey worked with getting us a payment plan since we had just moved and things were tight. Everyone was so friendly and patient with our baby and the dog we had with at the time. The work they did was top notch, it was like a whole new car. So grateful for all their help!
— Julia M., Aurora, IL
— Tuffy Oswego
An unfortunate thing happed while our car was being worked on. Tuffy Tire and Auto stepped up and took care of the situation in a timely manner. We were pleased with how Tuffy management handle.
— Don B., Birmingham, AL
— Tuffy Panama City Beach
Thank you to all the guys at Tuffy's, we were on vacation 250 miles from home and our vehicle alternator goes out and they were very ready to help us get back on the road, we so appreciate their kindness in this stressful situation. Awesome folks!!! thanks again.
— SHANE S., OXFORD, AL
— Tuffy Panama City Beach
It's hard to find this kind of service anymore. Everyone I met there over the past 5 years seems to be friendly and happy with their work. I always find it a good experience when I return there for service whether it be routine or major work to be done.
— Joe G., Panama City Beach, FL
— Tuffy Panama City Beach
Gary and the entire team at Tuffy Tire & Auto on Panama City Beach Parkway are by far the friendliest people you will ever meet at a service center. My name is Tim and I have lived in PCB since 2007. It's hard moving away from people you have trusted to work on your vehicles for years, but when given a chance to come home, you take it. It was hard to pick someone that I trusted to be upfront and honest about issues with my vehicles. And then came Gary and the team at Tuffy's. The day I met Gary, I knew I had just struck gold. Since that day I have spent thousands of dollars on all my family's vehicles and not one time have I questioned any of the work that has been performed. Not only will the team take the time to talk to you about the problem, but they will show you everything that is going on with it. I have had service appointments done, automatic window devices changed out, engines replaced, transmissions replaced, entire brake systems done, shocks, tires, if it goes on a vehicle, trust me, it's been worked on or replaced. I have never been pressured to do any work I didn't want done. I can talk for hours more, but I will stop and say, whether you live here, visit here or just traveling through and need some advice or service, you will not go wrong by stopping and talking to Gary and the team. They will always go the extra mile for anyone. You will be glad you did, I was.
— Tim p., Panama City Beach , FL
— Tuffy Panama City Beach
Recently, my family and myself were in Panama City Beach for vacation. The day before we were scheduled to leave for home our car overheated. The great staff at Tuffy's was able to get our car in late the same day, determine the issue and they had everything fixed the next day.I would definitely recommend Tuffy's because they have a great staff and take fantastic care of their customers.
— Bruce J., Marietta, GA
— Tuffy Panama City Beach
The guys at Tuffy PCB location ( Josh, Gary. Darren, Brandon) did a great job helping me fix my Car with engine issues. They were easy to deal with and communicated the problems clearly and went out there way to find the best solution. They even recommended the their zero interest credit card to help make the payments manageable. I would recommend them!
— Frank P., PCB, FL
— Tuffy Panama City Beach
After scheduling an appointment online , I was immediately called letting me know there may be a longer wait time to get my car back due to the high volume of repairs needing to be done on other vehicles. However , after dropping my car off over night , my car was ready the next day ! I was very pleased with the service as always !
— Victoria Z., Panama City Beach , FL
— Tuffy Panama City Beach
Quick and courteous service. Great communication. Will repeat.
— Charles M., Panama City beach, FL
— Tuffy Panama City Beach
these guys represent the best in quality, and service at a great price....have used them for 2 years and am always pleased with their work....and extremely good customer service.....they explain work very well...present options....and get your car back fast.....they also give a discount to Veterans...that is appreciated.....absolutely FIRST CLASS business...
— myles f., panama city beach, FL
— Tuffy Panama City Beach
Gary and his staff were very friendly and provided excellent service!! I will definitely be a repeat customer!!
— Patsy L., Panama City Beach, FL
— Tuffy Panama City Beach
Tuffy on Back Beach Rd.... Manager Gary...The Absolute Best Team and Service ..... 5 Stars
— Randy S., Panama City, FL
— Tuffy Panama City Beach
My battery died without warning on a trip out of town. I got a jump start and drove all the way home without turning the car off. Called Tuffy's when I got close to home to see if they had a battery for mu car, they did, and I was in/out in 30 minutes. Great service! Thanks.
— Martha C., Panama City Beach, FL
— Tuffy Panama City Beach
Tuffy was professional, quick, and easy. Ill definitely take my car back for any repairs
— Kim N., Davis , FL
— Tuffy Panama City Beach
Spring break 19. After a week in PCB, we loaded up and was ready to head home when my 2016 GMC Terran started making a terrible noise. I called Tuffy and spoke to Gary. I was in bit of a panic. He told me bring it on in but they was booked with appointment and would work me in soon as possible. It was my alternator belt, it was shredded. They didnt have my belt but got one deliver and had us back on the road in an hour and half! These guys were amazing! I highly recommend.
— Kacey W., Tompkinsville , KY
— Tuffy Panama City Beach
I had an appointment at 8 to have 4 new tires. I would like to give a Thank you Tony, Daryl and the gentleman that did my tires. Very good customer service.
— Tara B., Panama City Beach , FL
— Tuffy Panama City Beach
Tony was great. Flat tire on checkout day. Got a new tire and service was outstanding. This is the way service should be everywhere
— David M., Panama City Beach , FL
— Tuffy Panama City Beach
Tony and Shawn did a great job helping our family with tire issues.Highly recommend. Southern service with smiles.
— Shannon O., Panama City Beach , FL
— Tuffy Panama City Beach
I am visiting from IN and had to have a tire replaced. I found Tuffy Tire & Auto Service on line. Tony Skaggs gave me 100+ in service. He had Shawn check the flat tire. Then Tony ordered a new tire and had it installed on my car. This was excellent service. I would recommend Tuffy Auto & Tire Service in Panama City Beach, FL. Thanks Tony and Shawn!
— Bob D., Panama Beach City, FL
— Tuffy Panama City Beach
I can only wish that this Tuffy Service Center was closer to my home. Really have I had such prompt, friendly, and competent service. I was towed in on a Saturday afternoon and by Sunday noon they had me up and running. I recommend them highly for anyone who is in the Panama City Beach Area!
— Larry W., Auburn, AL
— Tuffy Panama City Beach
I can only wish that this Tuffy Service Center was closer to my home. Really have I had such prompt, friendly, and competent service. I was towed in on a Saturday afternoon and by Sunday noon they had me up and running. I recommend them highly for anyone who is in the Panama City Beach Area!
— Larry W., Auburn, AL
— Tuffy Panama City Beach
We were in town for vacation,and had an engine problem. We got there about an hour before closing time,and had to wait till the next day to get repairs. The guy working behind the counter(can't remember his name) personally drove my son and me to our condo. Thank you for going above and beyond for two country boys.
— Jamie D., Elkmont, AL
— Tuffy Panama City Beach
Wes, Kathy and crew are GREAT! I was told by my Honda dealership I needed new brake pads 2 different times, so I brought my car & van to Tuffy Pickerington. They inspected the pads on both vehicles and said the pads were fine and didn't need changed for several months at the least. Honda wanted my money right away, but Tuffy told the truth and saved me a lot of money. I only go to Tuffy Pickerington because they are honest and care about their customers. Go local...go with honest people...go to Tuffy Pickerington for your vehicle needs.
— Aaron S., Baltimore, OH
— Tuffy Pickerington
Great service and reasonable price.One great thing is taking walk in customers.Have been there two times,first no charges becoz dint figure out problem,they can charge me for diagnostic.This place is pretty faithful,I will recommend this place for everyone.
— Kul ., Pickerington, OH
— Tuffy Pickerington
My husband and I have been going to this Tuffy for years. They do excellent work and are very trustworthy! I feel like a part of the family when I go there and feel so fortunate to have them right here in Pickerington!
— Christina M., Pickerington, OH
— Tuffy Pickerington
Brought my 2007 Ford Expedition El Eddie Bauer here for several repairs and these guys are THEE BEST ! I would not trust my SUV or anybody my other cars with no one else! They are extremely knowledgeable about all vehicles are and ALWAYS honest and the repairs are done right the first time! Sooo glad I tried them! Love this place
— Tonya S., Canal Winchester, OH
— Tuffy Pickerington
I am Marilyn Wagner's husband & the father of other family members, Sarah Sicilian & Carrie Goodwin. All are good customers of your shop. We all trust your Company very much! It is rare to have such honest car repair shop so close to our homes. Thank you for your honesty & good work. John T. Wagner, Pickerington, OH.
— John W., Pickerington, OH
— Tuffy Pickerington
It is so nice to have a family owned & honest car shop so convenient to our home & cars. Thank you Tuffy for your honest work/ It is a pleasure doing business with you/arilyn Wagner, Pickerington
— Marilyn W., Pickerington, OH
— Tuffy Pickerington
We have been going to Tuffy for 20+ years and have always been treated fairly and with respect. Their pricing is very competitive and they stand behind their work. They have addressed all of our questions and referred us to other reputable shops when appropriate. They even help us prioritize services on our cars so that we can keep work under control financially. I wouldnt go anywhere else!
— Sue B., Pickerington , OH
— Tuffy Pickerington
Have been going here for many years. Good service and always satisfied. Highly recommended.
— Ken W., Pickerington , OH
— Tuffy Pickerington
I always have an excellent experience at Tuffy Pickerington, whether it's replacing a flat tire, or routine oil changes. I really appreciate that, when doing an oil change, they just do the oil change--they don't try to upsell you like so many other places do, and their prices are so reasonable! The entire staff is professional and courteous, as well, which I appreciate. They really do care about their customers.
— Emily D., Pickerington, OH
— Tuffy Pickerington
We always take our vehicles to Wes for service. Always diagnosed correctly and repaired promptly. We have complete faith in this business and would highly recommend them
— Daryl B., Canal Winchester, OH
— Tuffy Pickerington
I came here today to get an oil change. The owner was extremely friendly and informative.. I will definitely be back for any service I need on my car, as I am very selective as to who works on my car...tuffy is family owned, and I believe is a very sincere and honest family..
— Rebecca W., Canal Winchester, OH
— Tuffy Pickerington
Service and repairs always completed on time with no BS! First place I think of when car repairs are needed.
— Michael R., Pickerington, OH
— Tuffy Pickerington
They are always so pleasant and always shows respect for their customers.
— Sharon C., Columbus, OH
— Tuffy Pickerington
After Honda told me that I needed a whole new transmission on my 2003 Element, Tuffy worked with me a lot and we just replaced the 4 solenoids...it runs great again! Thanks a lot Tuffy! See you guys again soon...
— Nick M., Pickerington, OH
— Tuffy Pickerington
Our family has been going to the Pickerington Tuffy for almost 2 decades now. The customer service and care that my family receives is always top notch. I recently brought a car tire in that had a screw in it, and Wes patched it no problem. It reminded me of the old car shops of yesteryear! Family-owned, family treatment. Thats why we love them!!
— Paul D., Pickerington, OH
— Tuffy Pickerington
If you want A+, top notch, first rate auto/truck service, call Tuffy on Hill Road North in Pickerington, Ohio!
— Mike H., Pickerington , OH
— Tuffy Pickerington
Dropped my car off for an oil change and was done in less than 2 hours! Everyone there was very friendly too!
— Angela G., Pickerington, OH
— Tuffy Pickerington
The receptionist was very friendly. The service was very fast and efficient.
— Joseph D., Reynoldsburg, OH
— Tuffy Pickerington
Pickerington Tuffy is the best! Friendly staff and always great service. They have been taking care of all our vehicles for close to 10 years.
— Debbie M., Pickerington, OH
— Tuffy Pickerington
We have taken all of our cars here for more than 10 years. I have accidentally left cash sitting on my passenger seat and had it all there when I got my car back. They have lent me cars, driven me home and put air in my tires in sub-zero temperatures. I will not allow anyone else to touch my cars, and I truly think of Allen and Mike like family. I trust them implicitly, they never steer me wrong and always help me find the safest and most economical way to make repairs. I send everyone I know here. They are beyond terrific!
— Rachel S., Dublin, OH
— Tuffy Powell
Everyone was nice and they were informative so I can prepare for my next appointment.
— Charlotte ., Lorain , OH
— Tuffy Elyria (Leona St.)
My family and I have been going to this Tuffy"s in Elyria for about 15 years and have had excellent service. They are friendly and do a good job in very good time. I am so glad that we found them!
— George T., Lorain, OH
— Tuffy Elyria (Leona St.)
Tuffy has fixed both of my vehicles multiple times. The service and employees have been great, going out of their way to be helpful. They are my new "go to " repair shop
— Paula B., Elyria, OH
— Tuffy Elyria (Leona St.)
Always upfront and honest, and they do great work. Take your vehicle here if you need work done.
— James K., Elyria, OH
— Tuffy Elyria (Leona St.)
I have been going to Tuffy for over 10 years, don't remember exactly when I started using them...The manager is awesome, their work is stellar ( never a complaint), they are timely and friendly and the prices are reasonable
— Angelle C., ELYRIA, OH
— Tuffy Elyria (Leona St.)
Tuffy has given me excellent service for over 17 years. They are friendly and have done excellent job on all of my family cars. I hope that they never go out of business!
— Mike T., Lorain, OH
— Tuffy Elyria (Leona St.)
I would advise anyone to come to this Tuffy shop for any repairs. I have been coming here for several years with about five cars and have had nothing but excellent care! Try them at least once and you will not be sorry.
— Mickey T., Lorain, OH
— Tuffy Elyria (Leona St.)
I've always gotten great service from here. They've always been truthful and forward about any problems with my vehicles. Love my Tuffy guys Leona St. Barb Phifer
— Barbara P., Elyria, OH
— Tuffy Elyria (Leona St.)
Having just moved to the area I was looking for a place to take my car for maintenance and such. As it happened I was in need of a new exhaust system and this was recommended by what I had read online. They did an outstanding job and was able to take me without an appointment. They even offered transportation if I did not want to wait. Job was completed earlier that expected and was perfect! Great people and great prices.
— Tim M., Elyria, OH
— Tuffy Elyria (Cleveland St.)
Best place in Elyria for car care. Had exhaust work done and oil changes. Wonderful customer service and the prices are excellent. What I really like is the fact that they don't try to sell you work you don't need. They explain in detail what is required to repair your vehicle and they will give you several options for repair and will give you a quote for each. Wonderful! I would recommend this business to everyone.
— Tim M., Elyria, OH
— Tuffy Elyria (Cleveland St.)
Jeff and his crew are the best! I wouldn't go anywhere else! They're always able to diagnose any problem and fix it quickly.
— Stephen M., Elyria, OH
— Tuffy Elyria (Cleveland St.)
Wouldn't take my cars anywhere else. In fact I have a tuffy closer to my home but choose to drive to Jeff's tuffy on Cleveland street. All around top notch guys Jeff Tommy Hoss and Jimmy. Anytime I've ever had an issue emergency or otherwise they always have time to fit me in. Fast honest trustworthy dependable and being a woman that is important to me. They listen to what's going on and find the best and most affordable solution for me.Friendly kind personable no smoke screens not just out to make a fast buck Jeff and his guys really honestly care. The world needs more places like yours so thanks guys and keep up the good work. I recommend you to anyone who needs help.
— Brenda K., Elyria, OH
— Tuffy Elyria (Cleveland St.)
I stopped in to have tires reprogrammed that was taken car of by Tuffy the right way.i had gone to another shop previously and they didnt reprogram tires after rotation. They were happy to assist me. Thank you so much
— Becky A., South amherst, OH
— Tuffy Elyria (Cleveland St.)
Heard noises when braking, called them up, talked with Matt. Brought in my 2013 Taurus, had brakes inspected with rotors and pads. Needed replaced. Offered a super deal on price. Very hard working guys!! Tip my hat to both Matt and Jeff for job well done and customer service beyond any and all expectations!! Will be shouting from roof top to all my family and friends etc on how well we were treated here. Definitely be my car shop from here on out! Thank you for treating us like royalty!!
— Michelle P., East Lansing, MI
— Tuffy East Lansing
This location is outstanding for all of your auto repair needs. Jeff is outstanding!!! I would highly recommend this Tuffy to anyone. They are very professional and perform quality work that they stand behind. They are very customer friendly. I have been coming to this location for years and have always been very happy when I leave.
— Scott D., Webberville , MI
— Tuffy East Lansing
I am so impressed with the kindness and professionalism of the owner and staff at Tuffy in East Lansing. From the moment I walked into the building and was greeted by the owner, I knew this business was customer oriented and special. I told Jim I needed my car as soon as possible because I have serious medical problems and needed transportation to and from the hospital. They stayed two hours past the time they were supposed to close in order to get my car fixed right away. What other business would do that for you? They did a fabulous job diagnosing and fixing my car at a very fair price. I am so grateful that they were there to help. I will take my car there again and will recommend them to everyone. Thank you Tuffy!
— Nancy J., East Lansing, MI
— Tuffy East Lansing
I am so impressed with the kindness and professionalism of the owner and staff at Tuffy in East Lansing. From the moment I walked into the building and was greeted by the owner, I knew this business was customer oriented and special. I told Jim I needed my car as soon as possible because I have serious medical problems and needed transportation to and from the hospital. They stayed two hours past the time they were supposed to close in order to get my car fixed right away. What other business would do that for you? They did a fabulous job diagnosing and fixing my car at a very fair price. I am so grateful that they were there to help. I will take my car there again and will recommend them to everyone. Thank you Tuffy!
— Nancy J., East Lansing, MI
— Tuffy East Lansing
Very capable and friendly staff. Jeff is terrific! Always honest and cost conscious. Would recommend this shop highly to my family and friends. Thanks for the exceptional service.
— Steve D., East Lansing, MI
— Tuffy East Lansing
Jeff was amazing! The car was diagnosed properly, the repair done quickly, and the explanation of the problem was in plain English. Also, the cost was $500 less than I was quoted from the "other place" that reviewed my repair issue and wanted to replace parts that were in fine condition. This place is the real deal. I am 64 years old, and have had paid for more repairs to cars than I can remember, but I have never have had better service or been treated more fairly. Never! I am now a life-long customer!! Jeff and his crew are outstanding! Don't go anywhere else. I certainly won't .
— Dr. David H., Okemos, MI
— Tuffy East Lansing
Rare & very glad to see a business that follows good business ethics. Told me to not to do few things I was thinking of, as they are not required / were done recently. Reasonable prices and good human beings. Wouldn't go anywhere else for the services they provide. If you try/experience you would feel the same.
— Srinivas K., Okemos, MI
— Tuffy East Lansing
My family and I were driving home from Hocking Hills in the pouring rain when our wipers stopped working. We were scared and stuck, but lucky enough to be near Mikes Tuffy shop. While they were repairing our car, Mike went way above and beyond by driving our family to the local mall so we wouldnt have to spend that time sitting in the shop. That level of customer care just doesnt happen. We got to go and watch a movie while the repairs were getting done. With two kids, this was a true blessing! Mike, thank you so much for your kindness!!
— Penny Y., Youngstown, OH
— Tuffy Columbus (Cleveland Ave.)
The guys at Tuffy are amazing! They are honest, friendly and very helpful. Ive taken my car in a couple different times to get a second opinion. Both times, they did not find anything wrong with my car. They very well could have fixed the problem and took my money. Instead, they had me go into the garage and explained if there was a problem, these are the things that would be happening. They have earned my trust and loyalty.
— Sarah L., Mt.Morris, MI
— Tuffy Clio
Always reliable, friendly, job well done!! Been a customer for years!! Thanks guys!
— Lori K., Clinton Township, MI
— Tuffy Clinton Township
This shop does excellent work. The thing that keeps me coming back for service is they are very honest and reliable. The professionalism they employ to make certain their repairs are completed to the highest standards available makes it easy to feel they are a trusted service facility. I will continue to work with Tom and his crew to keep my vehicles in "top notch" condition. Thank-you!
— Marie S., STERLING HEIGHTS, MI
— Tuffy Clinton Township
Tom, and the guys always do exceptional, outstanding, professional work. Better service than a dealership.
— Sharon ., Clinton Township, MI
— Tuffy Clinton Township
Tom and Nick are so nice and polite. They call and let you know what's going with your vehicle. I have been taking my car to this taffy for years. Great place.
— Michelle P., Fraser, MI
— Tuffy Clinton Township
I won't take my car anywhere else for maintenance. Tom, Nick and all the mechanics do an excellent job for a fair price and they're honest.
— Elaine ., Clinton Township, MI
— Tuffy Clinton Township
I have been using them for years. Great service, competitive prices. I refer them to friends and family all the time.
— Jeff j., Harrison Twp, MI
— Tuffy Clinton Township
The staff here are amazing to say the least. The workmanship that this place puts out is by far the best around. We take all of out vehicles to them for everything. They even service all of our classic hot rods. I refer everyone I know there. You wont be disappointed
— Jennifer S., Roseville, MI
— Tuffy Clinton Township
Been coming here years and always receive fast, quality, service
— YAmisse M., Eastpointe , MI
— Tuffy Clinton Township
Excellent service. Only repair facility that I trust and use for both my vehicles. Plus they stand behind their work 100%. I recommend them to all my friends.
— Ron N., Harrison Twp., MI
— Tuffy Clinton Township
I am very impressed with the service experience at this location. They gane me a fair estimate on the repair that I came in for and they also recommend several other items that needed to be addressed. I will definitely return to location for future repairs.
— Timothy L., Harper Woods, MI
— Tuffy Clinton Township
I will never take my car anywhere else. The interest in they took snd their kindness in all they do and the quality of work is excellent. Great job guys. See you soon.
— Linda gerniski D., Saint Clair shores, MI
— Tuffy Clinton Township
I am very impressed with the service experience at this location. They gane me a fair estimate on the repair that I came in for and they also recommend several other items that needed to be addressed. I will definitely return to location for future repairs.
— Timothy L., Harper Woods, MI
— Tuffy Clinton Township
Tom and his staff do an excellent job, went there with a rim leak in a jam and they got me right in... Tom runs his business with a passion as a true professional taking pride in satisfying his customers with honest and quality service.True honesty is hard to come by in the automotive repair industry take the worry away and go see Tom and his crew. Tom D.
— Thomas Dowen ., Warren, MI
— Tuffy Clinton Township
excellent group of people to work with - I do not know a lot about vehicles so am usually skeptical when taking mine in for service - appreciate the patience they show in explaining even the small things - would recommend anyone to bring your car to Tuffy!
— Sande N., Clinton Township, MI
— Tuffy Clinton Township
The gentlemen here are very polite, professional, and prompt. As anyone in business should be. You get a welcoming feeling as you enter and are always greeted with a smile . You usually need to make an appointment and with doing so your vehicle will be service immediately. The pricing for services are reasonable in my opinion. If you sign up for their emails you receive coupon offers as well. Thank You Tuffy for your great service .
— Jacqueline H., Clinton Township , MI
— Tuffy Clinton Township
I was very nervous to bring my car in with past experiences with other mechanic shops but I was very happy that they not only gave me a very quick quote but had a ride for me since I decided to leave me car. I felt good after leaving and the price was very reasonable. I will most definitely use them for any future service. They just earned our families business. Thank you!
— Robin T., Harrison Township, MI
— Tuffy Clinton Township
Tom and his crew are awesome, Tom goes over and above the call of duty when taking care of his customers. If you want honest trustworthy service do not go anywhere else YOU will regret it.... Tom D.
— Thomas Dowen B., Warren, MI
— Tuffy Clinton Township
I have been taking my car here for a long time and will not take it everywhere else , Michael and his staff are always so nice and friendly and are always ready to help you out in any way they can , I am very grateful for their service and I highly recommend that everyone bring their car here !!!!!
— Annette Z., Clinton twp, MI
— Tuffy Clinton Township
California: Our mechanic and crew moved 45 miles away. We drove to them each time for service because of the excellence with which they services our cars. If Mr. Braun and his crew were to move that far away from us: They have EARNED the same loyalty, and we'd do the same. "Excellent" is the best rating that's allowed. "Superb" is more to the point. Gentlemen: Thank you. My entire family appreciates you all.
— Eric B., Clinton Twp., MI
— Tuffy Clinton Township
Tom, Gordon & Jason were very polite & projected honesty. they repaired my 2008 T&C that had a defective flex pipe that is part of the catalytic converter instead of installing a new one. after completion of the repair, the check engine light came on.they concluded that the oxygen sensor was "bumped" new one was installed {no charge} vehicle is running fine. needless to say I'm a " happy camper" Richard W Gentry
— Richard G., Macomb, MI
— Tuffy Clinton Township
Absolutely LOVED this place! Able to get in for service exactly when I needed it Pricing was great. But most importantly, i cant say enough about the exceptional customer service, which is hard to find now a days! I was upset, literally crying as I am on low income, up in age and no kids or husband to help me.Tom the owner, as busy as he was, with a smile and calm manner calmed me down. I had no way to get home while car being serviced and was offered a ride home. Was also picked up same day from Tom to get my car when finished! I recommend this establishment to EVERYONE! Found my new favorite place to go when needed. Everyone was sooo nice. Saying thank you doesn't even cover how I feel !!!
— Lori A., Warren, MI
— Tuffy Clinton Township
I havent been in a while, but the service was still excellent. I love Chasitys energy. I will still continue to come.
— DeVona R., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
Best place to get your car fixed or repaired. The owner of the store himself helped me when I came 30 minutes before closing, right after my car broke down. Even though they had a shop full of cars. He still made me a priority and helped fix the car the same day and I still made it to my destination with no problems. Hands down best customer service Ive ever had from a car shop. Beyond great full and I would highly this shop to anyone for any type of car problems. Thank yall so much!!!
— Nick S., Jacksonville , NC
— Tuffy Charlotte (Rocky River)
Howard and his crew do excellent work. I would never take my car anywhere else.
— Michelle D., Macomb, MI
— Tuffy Shelby Township
Thank you owner Howard for operating this location like a dealership with pride and professionalism. You have skilled and highly technical employees who work hard in many areas of service: Kevin, Glenn, Paul who have maintained issues on my SUV. Thanks for the coupons and low prices as well. I will be a #1 faithful customer here for as long as I own my Saturn.
— KAREN N., MACOMB, MI
— Tuffy Shelby Township
Gary, Becky, and crew are not only great at what they do for their' customers but are outstanding people. I highly recommend them to anyone who is looking for quality workmanship at a reasonable price.
— John M., Springfield, IL
— Tuffy Springfield
Gary, Becky, and the entire Tuffy team are the best in the Springfield area. They make you feel like family. If they fix something on your' vehicle and there is another problem they will make it right. It is very easy to build a trust with them. As long as Joann and i are residents of Springfield i will never take our' vehicles anywhere else. I highly recommend Tuffy. John Milam
— John M., Springfield, IL
— Tuffy Springfield
Hands down, the best repair shop in town. Honest, fair and great customer service. This shop has had the same customers for over 20 years and still growing. Im a loyal customer and I will be sharing my experience with all of my friends and family. This business has gone above and beyond to help me! I am so appreciative! Thanks again Tuffys for taking great care of my vehicle when I was in need.
— Bobbi L., Bowman , IL
— Tuffy Springfield
I have been taking my personal vehicles, as well as company vehicles to Tuffy for years. Exceptional service EVERY time! The Tuffy Team is professional and very knowledgeable. No other shop will service my vehicles in St Johns!
— Doug M., St Johns, FL
— Tuffy St. Johns
I started using Tuffy on Race Track Road in 2012. No other auto repair company has laid a wrench on my Toyota Tacoma. I have over 137,000 miles on this truck, and its running great. Service is great. I have recommended them to my neighbors and friends.
— Rodney I., Saint Johns, FL
— Tuffy St. Johns
Excellent service with a professional attitude.I have had my car serviced here for over 10 years and am very satisfied.
— Melinda O., St.Johns, FL
— Tuffy St. Johns
I have trusted Tuffy with my cars for at least 10 years now. They always do great work, and I totally trust their expertise. I appreciate the friendly atmosphere and that they greet me by name when I walk in. I highly recommend them.
— Michelle H., Saint Johns, FL
— Tuffy St. Johns
I started using these guys for oil changes, but they have proven to be able to handle a lot more. They now take care of three vehicles for me, and ALWAYS go the extra mile. Convenient and VERY user friendly! Fair prices and excellent customer service. What more could you want? :)
— Bob F., St Johns, FL
— Tuffy St. Johns
Due to my own error when installing my new battery I crossed cables and completely killed the car. Nothing, no lights. no radio, etc. I debated should I bring the car to the dealer or have the car towed locally. Tuffy had done work for me yrs ago so I actually drove to their site first thing am and asked them sincerely if this was something they could handle and they said yes, Had the car towed to them and I am thinking in my head a few thousand to cover my mistake. Long story short Justin/Keith and the whole team were very responsive, courteous etc and I walked away with a tab of a few hundred which I was shocked. I am not generalizing any mechanic or dealer but my gut reaction was if any other shop was a bit dishonest they could have taken me for a large bill, Very happy with Tuffy's and I am being totally honest that I am extremely relieved and satisfied. Bottom line good people
— Chris C ., St John, FL
— Tuffy St. Johns
I received quick, quality service this last week while getting my AC worked on! Wayne at Tuffys was professional and the team there surely seemed squared away as I got my car back in a day! Extremely pleased and will be back!
— Jason B., Fruit Cove, FL
— Tuffy St. Johns
We have been taking our vehicles to the Sturgis, Michigan Tuffy shop for almost 20 years. I have always been happy with the quality of their work and the obvious depth of knowledge they have regarding all things automotive. John (owner) and James (Service Manager) and all of the mechanics working for them are definitely an asset that the Tuffy Corporate office should be aware of and acknowledge!
— Preston P., LaGrange, IN
— Tuffy Sturgis
Two days ago my check engine light came on and I went to Auto Zone and they detemined VIA a Code that it might be the purge valve (EVAP)...Today I stopped in Tallahassee Tuffys and ask if they would be able to help me. The gentleman at the desk and one of his employees Immediatly looked at my truck and did their own "code" thing...They recommended that the Check Engine Light be reset and that I go to Tallahassee Dodge Parts Dept. and buy a new gas cap First. They were Kind enough to reset my check engine light and I went to Dodge and got my new gas cap. I have not had any further issues. I realize it could be too early to be certain that the problem has been fixed However, if I have further issues with this problem or any other mechanical issues, I am all about TUFFYS !!! It was a breath of fresh air to have someone offer such assistance.
— Robert D., Tallahassee, FL
— Tuffy Tallahassee
To whom it may concern at Tuffys in Tallahassee Florida, I am finally unwinding from what has been a incredibly challenging tail-end of vacation with my two young children (ages 2 and 4). On our drive home from Winter Haven, FL to just east of Destin, FL, our car began violently shaking. {Please bare in mind our trip home began at 3am with myself (the sole adult) having only 2 hours of sleep. My children were also incredibly tired as they are not accustom to waking at 3am and being strapped in a car for hours on end.} As reluctant as I was to stop, I did. Honestly, I was so insanely tired, the kids would not stop whining and I was playing hooky from work. My eagerness to get home and get the kids settled was beyond urgent. But I stopped. I was disgruntled at my crappy luck but suspected by the "wooden rollercoaster jerking" that my options were limited and the safety of overly-tired offspring superseded my hustled agenda. I stopped at Tuffys in Tallahassee, FL. I have no doubt I looked panicked and disheveled as I unloaded my children into the lobby of this service location. I was met with the kind and nonjudgmental employee, Don. He was so sincere in acknowledging my misfortune and relatability of statement: Weve all been there. The professionalism and understanding exuded by Don paralleled the level of compassion I appreciate - and Im an molecular oncology nurse, so my standards of compassion are pretty high. I was so tired and my typically well-behaved children were challenging my expertise as a parent. They were whining and disruptive and frankly, I was a little to tired to give a shit. In a really crappy moment for me, Don made me feel like he was going to take care of the problem I was presented with. It was so appreciated. His demeanor and kindness were unprecedented for me. As a female, I am well aware of gender stereotypes and knowingly enter auto repair centers anticipating futile attempts at unnecessary upsells. (Yep, we all know they get commission). Don was not that. He was sincere, direct, straightforward and genuinely wanted to help. Don informed me of what my car needed and did not bullshit me on the estimated cost. More importantly for me in that moment, he gave me an accurate length of time for the service. Two hours. Hungry, tired and irritable we waited. Don politely engaged my kids, gave them noveltyTuffys merchandise to entertain them (red ball). He informed us of nearby shops and food. He was kind. And all I needed in that moment, besides auto services, was kind. Thoughout the two hours of sitting in the lobby I witnessed him show that same level of compassion and concern to every customer who entered through the door (as well as those that he spoke with via phone). I watched him professionally encourage the mechanics to prioritize services based on customer needs and timeframes. In any role with forward facing customer service, the combination of professionalism and compassion is key. Don exemplified the level of service that exceeds industry standards. I sincerely hope you pass along my gratitude for him on a day that was not my, or my childrens finest moments.
— Rachel G., Ponce De Leon, FL
— Tuffy Tallahassee
Rob's Tuffy Team services all 3 of my vehicles. Regular maintenance, minor or major repairs, they are always professional and get the job timely and at a reasonable cost. Good Job Guys!
— Debi M., Reynoldsburg, OH
— Tuffy Whitehall
Get service! Fast and low cost, just like Rob told me the day before. I was so worried about the expense when I saw my exhaust snapped off in three places and knowing the catalytic converter was shot. It was repaired in an hour and at half the cost I had thought it would be. Thanks so much and thank you Yelp, it was your reviews that sent me to this Tuffy location
— penny D., Columbus, OH
— Tuffy Whitehall
My family has been highly satisfied with our relationship with Tuffy staff here for a couple of years now. We would recommend them for their customer service quality of work and knowledge pertaining to the smooth maintenance of our vehicles. Thank you and happy holidays!
— V S., Bexley , OH
— Tuffy Whitehall
Rob and Alaina are like family to us. We won't take our cars anywhere else for service. The repair team is highly qualified to handle any and all problems. Tuffy Whitehall stands behind a pledge of customer satisfaction, quality service, and integrity.
— Lori A., Columbus, OH
— Tuffy Whitehall
Best auto repair service and awesome customer service in town. Thank you Anthony for always providing the best experience when I come in to get our cars service by your team.
— Patricia ., Winter Springs , FL
— Tuffy Winter Springs
Chris and his team are first class in everything they do, regardless of the task at hand. From a oil/tire change to diagnosing an issue, Tuffy Bonita Springs take the time to explain an issue (or potential issue) and ensure you have the information to make an educated decision. Best of all, they are good people who will not take advantage of your lack of knowledge or try to up-sell you on parts/service that are not needed. I would highly recommend them to anyone for all of your automotive/mechanical needs!
— Billy B., Fort Myers, FL
— Tuffy Bonita Springs
Alan was able to save some of my brake parts and got a great deal on 4 tires very friendly and courteous.
— Jim H., Bonita Springs, FL
— Tuffy Bonita Springs
Cant say enough good about these guys. They go the extra mile to accomodate you. My AC had been diagnosed as needing replaced at a cost of $1200. It was a minor fix for Tuffy and I was out of there with cold air for $120. Thanks and will be recommending you to anyone who needs any auto repairs.
— Jan M., Naples, FL
— Tuffy Bonita Springs
I can't begin to tell you how impressed I was with Chris at your shop. He went out of his way and went the extra mile to take care of my lighting problem on my car. I have never had any auto servicing/auto repair technician take so much time and put in so much effort just to take care my problem. He went far beyond my wildest expectations in his level of service and commitment to your customers. Thanks again Chris!!!!!
— Greg M., Pella, IA
— Tuffy Bonita Springs
If you are ever wondering where to get your car serviced or repaired give Kris a call. My car wouldnt start. Called them got me right in and starter was replaced same day. Reed the automotive technician did an awesome job! Cant say enough how pleased on my experience! Outstanding! Thank you so much!
— Raymond A., Bonita Springs , FL
— Tuffy Bonita Springs
Amazing staff, they always do great work and the customer care is matched by now. Jim and the crew are top notch!
— Jerry L., Bellevue , NE
— Tuffy Bellevue
Fast, Honest, Caring. I wouldn't take our vehicles anywhere else. Trustworthy to the MAX
— Jean P., LaVista, NE
— Tuffy Bellevue
Thank you Tuffys for getting our brakes done so quickly and for your courteous and friendly staff.
— Sheila H., Bellevue, NE
— Tuffy Bellevue
Great service every time, great prices and great staff! Tuffys is the best!!!
— Gretchen K., Plattsmouth, NE
— Tuffy Bellevue
I appreciate the effort Jim and his crew put into fixing my car. My AC went out on an extremely hot streak of days and they were able to fix it on a Saturday with only a day before appointment. Unheard of in this day of age to get that quick of an appointment. The workers were super kind and whomever booked the appointment was amazing on the phone! Thank you:)
— Jaima M., Bellevue, NE
— Tuffy Bellevue
Tuffy of Bellevue have consistently been professional, knowledgeable, and stand behind their work. They work hard to make sure your vehicle is fixed and safe to use. I highly recommend them!
— Cathy W., Bellevue, NE
— Tuffy Bellevue
They do great job.They try to give you the best deal they can. All the guys do a great job!
— JERIMIAH K., BELLEVUE, NE
— Tuffy Bellevue
They do great work. They try to give you the best deal they can. All the guys do a great job
— JERIMIAH K., BELLEVUE, NE
— Tuffy Bellevue
I cannot say enough about these guys. Professional, caring and honest. I feel like they are not looking to get more money out of you, they want to take care of you.
— Jean M., LaVista, NE
— Tuffy Bellevue
Took in my 95 mustang to have the exhaust work done he redid my whole exhaust and it sounds damn great I would recommend anybody to his shop he is respectable an awesome owner I appreciate the work you did for me
— Shawn W., Hazel, NE
— Tuffy Bellevue
Just want to thank the entire Tuffys crew, they are all amazing and always work hard to guve you the best service around!! Great team and great leader!!
— Jerry L., Bellevue , NE
— Tuffy Bellevue
Tremendous service and best pricing anywhere. John and his crew did a great job on my van. Prior to my long trip, they made sure it was safe. Friendly service.
— Mark F., Aurora, IL
— Tuffy Batavia
I took my car in when they first opened some years ago. I had always been concerned with car service shops and feel I was overcharged many times since I am a female. The first moment I talked with Jason, I knew he was a person to trust. I was correct. I have referred many friends and they all say the same thing, You will be treated well personally and financially.
— Patty K., Aurora, IL
— Tuffy Aurora
I have been going to Tuffy for ALL my car maintenance or questions for at least 17 years now. (Since I moved to Aurora). I did the little price match game. No one could even come close. I played the "check it out with who I used" and was given the approval. I feel so "Blessed" to have found Tuffy. Close to me and never not even once have I felt "belittled" or talked down to because I am a women. Thanks Tuffy for everything! I suggest anyone looking at this post to just check it out - you'll be happy you did!!!!!!
— Debbie W., Aurora, IL
— Tuffy Aurora
I've been going to this Tuffy location since it opened in 2007. Jason and his team are the most honest car care service people I've ever used.
— Patty K., Aurora, IL
— Tuffy Aurora
Jason & his staff are very knowledgeable & professional. They take the time to explain everything to you. I highly recommend them.
— Jim M., Aurora, IL
— Tuffy Aurora
Excellent service, great price, friendly and would definitely recommend.
— Randy M., Naperville , IL
— Tuffy Aurora
I've been driving for more years than I care to admit. So I've tried all kinds of auto repair places. You name it. And in four different states too. This particular Tuffy location in Aurora, IL, is the very best auto repair place I've ever brought my vehicles to. Honesty, Integrity, Punctualility, they have it all. One of my favorite parts about these guys are their communication skills how they explain what's actually wrong with my vehicles and why they have to charge the amount that they do. That attribute is very scarce these days! So I highly recommend this Tuffy location!
— PAUL T., AURORA, IL
— Tuffy Aurora
My wife and I have been bringing our vehicles to Jason, Jay and the crew since we first moved to Aurora in 2011. Always friendly and reasonable with any request or job that weve requested to be done. Wouldnt take my cars anywhere else. Would highly recommend this shop to anyone who asks for place to take their vehicles.
— Jeff B., Aurora, IL
— Tuffy Aurora
I have been taking my car to this Tuffy for 15 years and am still amazed by their remarkably excellent service. From Day One, Jason and his crew have gone the extra mile to explain everything clearly, repair everything needed, advise me of things that could wait, and tried to find discounts wherever possible. At over 200,000 miles my 98 Rav4 is still as reliable as ever thanks to their exceptional care. I will not take my cars anywhere else as long as these guys are around. Thank you for being the one place we can count on!
— Rita T., Aurora, IL
— Tuffy Aurora
I've brought many cars over the years to this Tuffy location. Jason always does the best he can to accommodate my car needs. They do great work at fair prices. Even though I live 40 minutes away, I wouldn't go anywhere else.
— Karen R., Hoffman Estates, IL
— Tuffy Aurora
I've been going to Tuffy since they first opened. Jason, owner, is so professional along with his entire crew. They have become like family. I trust them and always receive excellent service. My son will drive an hour from Chicago to have them service his car. That says it all!! Thanks, Jason and crew.
— Patty K., Aurora, IL
— Tuffy Aurora
Jason and his crew are second to none when considering their quality, service and friendly approach to working on my vehicle. I would recommend them for all vehicles, all services, all of the time.
— James M., Aurora, IL
— Tuffy Aurora
I have always been happy with the work that has been done on my car. I think Jason is a very trusting person and have always been satisfied with the work done on my car
— Patricia T., Aurora, IL
— Tuffy Aurora
Great auto mechanics & a very trustworthy & honest owner(JASON) THANKS JASON.
— Jim B., Aurora, IL
— Tuffy Aurora
Jason and his team always treat us and our cars with care! We moved 20 minutes further away closer to another Tuffy but still drive back to see Jason + his team. As long as we are within 30 minutes of this place, we will always use them for our auto repairs. They are honest and get the job done and a fraction of what the dealership charges. Highly recommend!
— Kristen J., PLAINFIELD, IL
— Tuffy Aurora
Jason and his team at the Tuffy in Aurora are great. Very professional, friendly and prices are great. As a women I dont feel intimidated bringing my car here. They explain and show me what is happening with my car.
— Michelle F., Aurora, IL
— Tuffy Aurora
I moved to Illinois recently and one of the daunting tasks was to find a reputable auto shop. Well, I hit the jackpot! I love this Tuffy Aurora shop. Even though I have a Tuffy's a few minutes away, I will always take my car to Tuffy on Aurora! They are professional, knowledgeable and most importantly, I trust them! You will not be disappointed with Tuffy Aurora!
— Nancy N., Aurora, IL
— Tuffy Aurora
Great service. Would especially like to thank Sue for going out of her way to help! We will be back!
— Margaret S., Belvidere , IL
— Tuffy Rockford
Work done fast and correct . Nice people had a little hiccup with brakes following day. Still great serviced and on the way
— Jack H., Cherry Valley, IL
— Tuffy Rockford
Admittedly, I don't know a lot about cars and appreciate that Tuffy is always honest and trustworthy regarding the needs of my car. They never try to sell me unnecessary repairs or look for issues with my car. Outside of the dealership, they are the only place I've ever gone for an oil change and been told that, all around, my car is in great shape. I appreciate that they are honest with me while also providing excellent service.
— Kate K., Chicago, IL
— Tuffy Chicago
We have been going to Tuffy for years, and am always impressed by the people who work there and the quality of the work done. They are always timely, and work to get your vehicle back to you as soon as possible. They have even remained late past closing to get the job done for us, on more than one occasion. We highly recommend using Tuffy in Lake in the Hills.
— Sarah W., Lake in the Hills, IL
— Tuffy Lake in the Hills
Jeremy's service is reliably excellent. He always makes a point of explaining the problems and the necessary solutions in a way that makes sense to me.
— nancy S., Farmington, MI
— Tuffy Farmington Hills
Had a problem with my Hummer, took it to Tuffys and was very pleased with the work done.I have been taking all my cars to Tuffys for the past 15 years, Have never been disappointed !
— Doug H., Fargo, ND
— Tuffy Fargo
Very helpful and professional, will make the extra effort to satisfy the needs of their customers. Please fix the phone number on this website, 734-219-9699 has been disconnected.
— JEFFREY S., YPSILANTI, MI
— Tuffy Ypsilanti
I have been going to the Tuffy on 4175 W Pierson Road (next to I 75) for many year and every time I get my vehicles worked on I received stellar service. Jim and Rick who is no longer working there, Paul, and Christopher is currently employ there and Dave the owner is people of good character and integrity. You need a honest and good mechanic, this is the Tuffy to get your vehicle service.
— EVERTON S., CLIO, MI
— Tuffy Flint (W. Pierson Rd.)
I have been going to the Tuffy on 4175 W Pierson Road (next to I 75) for many year and every time I get my vehicles worked on I received stellar service. Jim and Rick who is no longer working there, Paul, and Christopher is currently employ there and Dave the owner is people of good character and integrity. You need a honest and good mechanic, this is the Tuffy to get your vehicle service.
— EVERTON S., CLIO, MI
— Tuffy Flint (W. Pierson Rd.)
Chad at Tuffy Fenton took good care of us. That were very busy and they got us taken care of quickly. First time there. I used a different shop for 40 years and Tuffy fenton is my new shop. I value hounesty and good service Thank you again. Michael.
— Michael L., Swartz Creek , MI
— Tuffy Fenton
I am new to the area and desperately needed to have my engine checked. I had been to the PDQ oil attached to the tuffy center and they sent me right over to tuffy. Even though it was bad news they did an amazing job and did their best to give me the bad news gently (I was prepared for the worst anyway). The service was great the guys were wonderful. I won't go any where else for my automotive needs.
— Joy S., Fenton, MI
— Tuffy Fenton
Best service ever. The employees are Awesome. Couldnt have asked for better. I highly recommend them at Fenton location theyre amazing. When someone I know needs car worked on I definitely send there. Thank you Tuffy for the wonderful service and patience you bestowed upon me. Definitely will be back if car needs worked on.
— Michelle S., Fenton , MI
— Tuffy Fenton
I went to your Fenton store to see Chad about air conditioning in my Bravada. After inspection it was determined that it was cost prohibitive. I want to commend Dave and Chad for their kindness and generosity. It means so much to have people you can trust. Thank you so much!
— Patti Z., Grand Blanc, MI
— Tuffy Fenton
I was towed here on the recommendation of Fenton Express Towing to figure out what was wrong with my Outback when suddenly stranded at a nearby Rest Stop. They had it figured out within 15 minutes, after giving me water and a doughnut, and since they didn't do clutch repairs, recommended Fenton-Holly Transmission and Gear. And they charged me NOTHING! They were so kind and their recommendation was super; had new clutch and was on my way within 24 hours. Amazing.
— Jo F., Marquette, MI
— Tuffy Fenton
I have been taking my family vehicles to Tuffy in Fenton for many years because they are always fair, honest, and they do great work!. All of their mechanics are highly skilled and very knowledgeable when it comes to diagnosing problems and fixing it right the first time. Nobody likes it when their car has a problem, but Tuffy will get you back on the road QUICKLY with the least amount of pain. 5 Stars All Day Long!! *****
— Bruce M., Fenton, MI
— Tuffy Fenton
I have been taking my family vehicles to Tuffy in Fenton for many years because they are always fair, honest, and they do great work!. All of their mechanics are highly skilled and very knowledgeable when it comes to diagnosing problems and fixing it right the first time. Nobody likes it when their car has a problem, but Tuffy will get you back on the road QUICKLY with the least amount of pain. 5 Stars All Day Long!! *****
— Bruce M., Fenton, MI
— Tuffy Fenton
I was so blessed by the staff and service at Tuffy Auto in Fenton! From the time I walked through the door, I was greeted warmly and waited on immediately. Gratefully, they were able to deal with my concern on the spot, which happened to be a simple fix and without charge! I was grateful also for a heads' up to an unnoticed oil leak, which they topped off before I left, and encouraged me to have someone take a look at it soon. They also took the time to give me a written estimate of the problem and cost should I not have another mechanic who could repair it for me. A week later I had it repaired there, choosing to wait in their comfortable lounge (hot coffee, fresh cookies and wifi! Yay!) There was a steady flow of needs and emergencies; new and repeat customers. Each one greeted as warmly and courteously as I had been, and their issues resolved by experienced mechanics; many even that same day! I would highly recommend calling Chad at Fenton Tuffy for qualified, experienced, friendly service and repair of your vehicle! Satisfaction and genuine concern for your need are very much a part of their service as I watched them resolve multiple issues in a timely fashion. You won't regret choosing Fenton Tuffy Auto for your vehicle's care!
— Bettse B., Fenton, MI
— Tuffy Fenton
Love this place! Honest, fast and the best price! Everyone here is very nice, and very professional. I won't go anywhere else. Thank you!
— Michelle A., SWARTZ CREEK, MI
— Tuffy Fenton
At the beginning of the year I had $1300 done on my car at Tuffy/Fenton. I called to see if the parts would be warrantied if I sold the car. The answer was yes. Thank you. I month ago, I went to Belle Tire/Fenton next door and had $1571 done on brakes. Besides getting a run around, and finding out NONE OF THEIR WORK is warrantied if I sell the car, 3 days after they worked on the car, it was drifting so bad I never went over 20mph for 4 days. I bought a new car because enough is enough. Thank you Tuffy, for standing behind your work. You all helped me take care of my 2002 Forester! I'll miss not seeing yall's...and Dan Bauer.
— Marie A., Fenton, MI
— Tuffy Fenton
Chad and Tony are absolutely amazing! I am a new comer to Tuffy, and the men took such great care of me, that I'm never going to any other auto repair shop ever again. They didn't try to oversell me on a thing, I took the initiative to ask Tony what else could be wrong, and he told me he thought I needed less repairs than I actually thought I needed. Then told me to come see him when I'm ready. The few times I've been here, it's been quite a family like atmosphere, Chad is definitely the life of the party! I've never been to any service shop as great as this location! Thanks soooo much men, I'll definitely be seeing ya more often! Maybe even before my car breaks down next time! Bill deserves a shout out too! Thank you again for everything. Next time I'll bring some treats, promise!
— ROSEY K., FENTON, MI
— Tuffy Fenton
Best service i have ever had! they really helped me out Today definitely will be coming back here.
— Elizabeth K., Byron , MI
— Tuffy Fenton
Chad, Tony and Bill are the absolute best! Tony is stuck with me for life at this point, I don't think I'll ever be going to any other auto repair shop, because of how real he is and the quality of work he does! Thanks again, best customer service in Michigan, and I hear amazing things about how great the mechanics are, and have first hand experienced what great work they do! Don't forget treats for Chad! He deserves some
— Drew P., Fenton, MI
— Tuffy Fenton
Chad and his team have always gone beyond the call of duty I'm sure Jason amy would be proud of them I don't go or trust anyone else thankyou
— Paul G., Fenton, MI
— Tuffy Fenton
Been doing business with them for many years for a reason. They have always done good work at a fair price. James is the MAN to know.
— Greg R., Powell, OH
— Tuffy Lewis Center
I highly recommend this Tuffy location! The service was awesome and Mike was so pleasant and helpful! I will certainly be back.
— Thuwaiba D., Gahanna, OH
— Tuffy Gahanna
Weve brought our cars to Carl & Ron at their Westerville location since they opened 14 or 15 years ago, for brakes, suspension work, engine diagnosis & repairs, factory recalls, and of course simple oil changes. They are like family and completely trustworthy.
— Mark M., Westerville , OH
— Tuffy Westerville
Twice in the past few months our family needed repairs on cars, and needed them quickly. Ron and Carl were able to get our cars in and fixed in our needed timeframe. I also needed new tires recently, and after pricing around, found this Tuffy to be as competitive as anyone, and were able to get the tires on the next day. Other companies would have had me wait 3-5 days. Customer loyalty is predicated on customer service and professionalism. That is this Tuffy.
— Lori B., Genoa Twp., OH
— Tuffy Westerville
I took my Audi A8L to these guys because no one could seem to find out why my a/c wouldnt blow cold. After spending some timely diagnostics, Ed and Steven the tech that worked on my car found the electrical issue and fixed it at a very price. Im very thankful and would recommend anyone to go there. Top service and very caring.
— Townsend O., Plainfield , IL
— Tuffy Plainfield
These guys are great, Special thanks and gratitude goes to Steve the manager he really goes above and beyond to deliver first rate service. Today, it's not enough to just deliver, that's to be expected, What I get at this Tuffy and their staff is "over delivery", ( they even gave me loaner the first time I had major work done on my work vehicle!) I so appreciate their honesty and personal service, that's very rare and is so refreshing today. If you want your vehicle serviced right take it to these guys!
— Jeffrey D., Wyoming, MI
— Tuffy Wyoming
I went to Tuffy in San Carlos Park because my brakes were making a noise only in the morning. When I arrived the shop was very busy and Steve the Manager was very polite and professional. They took the time to pull all my tires and inspect my complete brake system. Steve explained that all my brakes were in great shape and the there where no issues with my brakes. It's a good feeling that they are an HONEST shops that won't sell you something that is not needed. I live in the area and will always come to Tuffy for my vehicle repairs and service. Steve and the crew know what they are doing and it's a great feeling knowing that. When it was back together and outside I asked how much I owed them and Steve said no charge for brake inspections. WOW!!!!! Thanks Tuffy
— MARION H., FORT MYERS, FL
— Tuffy South Fort Myers
Always right on the diagnosis, great on the price and customer service.
— Lyn C., Rockford, IL
— Tuffy Rockford
The manager Sean was so very nice really informative and treated me like a person. When I came back to pick up my vehicle Kyle the front counter guy made sure to reiterate what they had done. I wasn't made to feel stupid when I asked questions. Thank you so much for getting me back on the road with a price I could afford! You guys are Awesome!!!!
— Jessica C., Wyoming, MI
— Tuffy Wyoming
Tuffy is the greatest! I have all my car work done here. Anthony, Chris and the staff is outstanding . Thank you for great service!
— Cheryl B., Casselberry, FL
— Tuffy Winter Springs
New to this business and very satisfied with the product and professionalism of this location. The desk manager made suggestions based on my model and mileage that made the best and financial sense to fit my needs.
— Rob F., Winter Springs, FL
— Tuffy Winter Springs
Very friendly and took the time to explain everything to me. I truly appreciated that so much!! I will only take my car there from now on... Also love the coupons!!! Marlow Herron
— Marlow H., Lake In The Hills, IL
— Tuffy Lake in the Hills
Been going to Tuffys for years. Always treated fantastic. Ken Frye definitely takes care of your needs. I highly recommend Tuffys.
— Pat S., Huntley, IL
— Tuffy Lake in the Hills
— Jessica K., Wyoming, MI
— Tuffy Wyoming
Over the past 4-5 years we have purchased a couple of older vehicles for our daughters as their first cars. We would not trust the service to anyone but Tuffy! They are very thorough with very reasonable rates, and always recommend if further items should be watched or taken care of. I feel like they want our daughters to be as safe on the road as their mother and I do. Thanks to everyone at Tuffy in Bloomington for the great service.
— Dave O., Normal, IL
— Tuffy Bloomington
I took a chance on Tuffy's after looking for somewhere to get the oil changed on my vehicle. I requested a quote online and got an email back within a few hours explaining that they needed further information before giving me the correct quote when I called the following day they were amazing on the phone. I made the appointment and they were prompt and even not having the part there got me out in just about an hour. I paid a lot less for the same oil change that would have gotten where I was used to going. Tuffy's is where I'm going to go from now on, excellent Service Great customer service great prices they are a number one in my book.
— Jenny S., Carol Stream, IL
— Tuffy Glendale Heights
I got to work just now and have an indicator light on the dash saying O/D OFF. What? My Kia Soul books says this indicates that the OD SYSTEM is deactivated. What? I called Tuffy and spoke with Scott. There is a button on the stick (that you never know is there until this happens) that I pushed without knowing it. Thanks Scott for saving me a trip!
— Bonny B., CHARLOTTE, NC
— Tuffy Charlotte (Tryon Street)
Mike and the guys at Tuffy are fantastic! They go above and beyond to give you honest service that you can count on. I take my work and personal vehicles to them and I highly recommend them to all my friends and family.
— Julie M., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
I was referred to Tuffy by a local tire shop in the area. When I walked into the shop I was greeted with a smile and helped right away by Scott Brennan ( Not sure if that the correct spelling of last name) He was very knowledgeable and so easy to work with. Thanks Scott for a great visit.
— JACKIE D., PAW CREEK, NC
— Tuffy Charlotte (Tryon Street)
I never thought that the dread I used to feel when I had to bring my car in for service would ever go away. Most often than not, when you bring your car in to be serviced there's always a huge possibility that the problem is never fully resolved. But this is not the case with Tuffy. I first brought my car in for a brake issue about 2 years ago and I never had a problem with my brakes again. The team is courteous, knowledable and good at what they do. They don't recommend a bunch of unnecessary repairs and what repairs that are needed are done right the first time. I must say that my car is 10 years old and it performs just as well as it did when I first purchased it 9 years ago and I like to think the team at Tuffy has a lot to do with that.
— Samantha B., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
My appointment was at 7:30 a.m. on a Saturday morning and I was out within 45 minutes great service great service
— Dorian B., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
After running into owner (Michael) at a gas station, he provided business card and simply asked me to give Tuffy a try. Wow, I am so glad I did! I took my Lexus in (drop-off) for an alignment and they (Roger) did an amazing job. They were also able to give me an incredible deal on some replacement tires which I gladly accepted. Additionally Michael himself provided an extra courtesy call to provide updates of progress. This is what business should be; trusting, professional, knowledgeable and overflowing with top-notch customer service. Tuffy has certainly earned my business as well as those within my circle as I will recommend Tuffy for automotive service needs.
— Lewandoski B., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
Service was awesome! It all started for me when I put in a request for a quick quote. I submitted it later in the evening. To my surprise, I received a reply from Mike fairly quick. I wanted a catback system installed. Explained to him what I had and received a quote. I was sold just on the fact he actually responded. Had the work done today and I am very pleased to say the least. I didnt get to meet Mike in person but, thanks for your help! Will definitely be coming to you guys again.
— Ronald N., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
I have full trust in Tuffy and their service. Great customer service. The best place to get the care you need for all your car needs. Mike is a great guy :)
— Aamir S., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
Mike,Owner and Scott, Manager are delightful to work with, outstanding customer service. Tuffy quickly diagnosed my car problem and Roger called to let me know what the problem was. He took the time to explain the problem and even looked at ways I could potentially save some money. Unheard of in my opinion. It took approximately 3 hours to repair my car. They offered me transportation because I lived close by. So greatly appreciated that benefit. Nothing worse than having to wait on car repairs. Todays experience was nothing but exceptional. Definitely going back and would highly recommend this location. Job well done!!
— Joy ., Charlotte , NC
— Tuffy Charlotte (Tryon Street)
OMG the most amazing thing just happened to me. I went to Tuffy and it looked busy. But I stopped in to set an appointment and get a price check to replace a missing tail light. Mike said, if you give me one second I will see if I can fix it right now. One second later, I popped my trunk and he had it fixed. SHOOK MY HAND AND SAID HAVE A GREAT DAY!! No payment! Just great neighborly service and a smile. I have not experienced this in years. My husband an I always complain that service and trust not longer exist in retail. THANKS MIKE FOR RESTORING OUR FAITH AND MAKING MY DAY!! Blessing to you!!
— Lisa H., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
most friendliest, efficient and helpful service location I've ever dealt with...they are conveniently located, will drive you back home, and pick you up when your repairs are completed and work within your schedule, as well as theirs; out of a rating of 1 to 10 I would give them an 11.
— jeanette p., charlotte, NC
— Tuffy Charlotte (Tryon Street)
People are quick to complaint but never quick to take a minute to recognize and appreciate the people that provide exquisite service. There is a member at this location by the name of Scott who helped me every step of the way. I highly recommend going to tuffys not only for their services but because people like Scott go the extra mile to genuinely help anyone in need. Thank you tuffys automotive and more importantly thank you Scott for extending a helping hand anyway you could and I greatly appreciate that
— Brett D., Chester, SC
— Tuffy Charlotte (Tryon Street)
I was traveling with my children and my check engine light came on along with another light. I had several hundred miles to drive until Id be home so I went in to get my car locked at before we got on the road. It was a busy morning, but I was worked in in a timely manner. My gas cap ended up not being on tight enough causing the lights on my car to light up. I wasnt charged a thing and was back on the road. This was such a pleasant experience and I felt actually cared about. I highly recommend this shop.
— Melissa P., Acworth , GA
— Tuffy Charlotte (Tryon Street)
Really good at focusing on vehicle. Learned a lot about my vehicle from the service
— Chevelle C., Elgin , IL
— Tuffy Lake in the Hills
I can't say enough good things about this place. Jason and his crew, they're honest and decent people. I was in a jam and needed my car mid-repair to take my kid to school - they allowed me to pick up my car and bring it back the next day. I offered to leave a credit card to ensure my return, they refused and said they hadn't done enough to charge me. This is why I like to support local business!!
— Rich B., Chicago, IL
— Tuffy Chicago
I stopped at the Tuffy located in Oswego, Il to get an oil change. I was pleasantly surprised by the super customer service. Owen, was friendly, but very professional. I listened to him talk to an elderly customer, reassure her there were no problems with her 15 yr.old vehicle. She should call him if there were any problems. He listened to her. Reassured her.took his time. The second customer he spoke to had a range of problems, and he explained each one along with cost and time involved with the repairs. My turn came and I got the same wonderful customer service. Something which is lacking in much of the business world. This type of service from Owen will keep me coming back to Tuffy . He truly should be recognized for an outstanding job .
— Lynda D., Oswego, IL
— Tuffy Oswego
Brain and Ben are not just a good mechanics but also trustworthy
— Michael W., Tampa, FL
— Tuffy Gunn
Brian takes excellent care of all his customers. He makes sure you dont drive off dissed satisfied
— S R., Tampa , FL
— Tuffy Gunn
With a busy schedule I do not usually take time to write these however it is worth the read. I have been using Tuffy for about 2 years, the service that Mike and his team deliver is amazing. Regardless of the issue they work hard to always make it right and complete the job in professional and prompt manner. To make it even better they are friendly and work to accommodate your needs even while simply waiting. They go above and beyond and provide outstanding service and show the utmost level of respect for our community's small businesses, and first responders. I will never take my car anywhere else for it's service! I did not realize the scope of repairs they can do and when you need more than an oil change or tires they did a great job at that too! Please take the time to visit Tuffy of Gahanna! You wont regret it!!
— Jennifer C., Gahanna, OH
— Tuffy Gahanna
During my commute my breaks started going out, I called my brother Fred, who works here. I had it towed here and am so glad I did cause I kept putting my tires off due to money, they had 90k miles on them (never replaced), my brother told me they do tires too. The tire prices were cheaper than other places and they are better than the dealers plus new brakes all on a payment plan! David was great and very throughout explaining the cost breakdown. Im so grateful to Tuffy for doing amazing work quickly, keeping me & my 4yr old safe, working with me on the price and allowing me to do a payment plan, instead of an all at once charge! Thank you!
— Jessica C., Dearborn, MI
— Tuffy Tire & Auto Service Center Walled Lake
I would recommend anyone looking to have work done on their vehicle to give Tuffys a call . The staff is very knowledgeable and trustworthy. They have helped me so much . Chris P
— Chris P., Naples , FL
— Tuffy Naples
WOW! Excellent service, Honest and Kind!..Steve Joslin was wonderful. I love that the customer is called with the problems detected before any work is done. Steve was able to explain the work that needed to be done on my vehicle to keep her in tip top shape....Staff is very friendly as well. Moose, you rock!...Thanks for getting me to and from so repairs could be taken care of. I am now a loyal customer. Thanks again for your honesty, but most of all, your integrity!...Tried and true! God bless of you each and every day!
— Annie C., Estero, FL
— Tuffy South Fort Myers
I called Tuffy to get a quote on my front and rear brakes. Nick was my service mgr and he was just outstanding. He recommended that I bring in my car and he would be able to give me an accurate quote. Case closed as I brought my car in, brakes were repaired and working well. Nick explained all of the work that was done, reviewed the warranty and sent me on my way. I could not have been more pleased. Thanks Nick!
— Brian D., Estero , FL
— Tuffy South Fort Myers
We are from out of state and are glad we found this place. Nick feitzthe asst mngr kept us informed and the mechanic let us know that we didn't need to replace our brakes yet but our timing belt was cracked. We have been here twice and are impressed with their integrity.
— Michael B., Delano, MN
— Tuffy South Fort Myers
What a trustworthy and honorable mechanic. They made sure that my van was fixed quickly even staying a little late so we could use it for the weekend. I would recommend them to everyone that doesnt want to be taken advantage of.
— Thomas L., Normal, IL
— Tuffy Bloomington
If I could give 500 stars I would! First off STEVE is absolutely AMAZING all around!! From my very first call to Tuffy he mad my experience incomparable to any that I have ever had in dealing with my car/ cars. He is beyond accommodating, patient, nice, and straight forward. Brandon was also SUPER nice!! They had my car ready in a day! It runs like it's brand new. I can't say enough how HAPPY I am with Tuffy and these 2 guys! I am pretty sure I found my forever mechanics and would highly recommend anyone that hasn't been to Tuffy to at least give them a call. :)
— Kayla W., Grand Rapids, MI
— Tuffy Wyoming
These guys went above and beyond to get my van up and running. They are very professional and knowledgeable! I was a walk in and they still managed to get everything done and ready for me the next day!! I highly recommend Tuffy for any and all vehicle issues!! Thank you for exceeding my expectations and not taking advantage of women with very limited mechanical knowledge! I'm a customer for life!!
— Cheryl P., Grand rapids, MI
— Tuffy Wyoming
I have been a customer of Tuffy in Gahanna for over 20 years. I have always experienced friendly service and the work done on my car is done accurately and professionally. Quotes provided are what I can expect to pay and they go above and beyond customer service for satisfaction. I would recommend this store to anyone in need of car repair, maintenance or any other need. Thanks Tuffy!!
— Pamela D., Columbus, OH
— Tuffy Gahanna
My daughter was graduating from CMU on Friday, May 3, and we needed to get her brakes replaced before driving back home to Caledonia. We called Tuffy's at 3pm, and they said they would do their best to fix it that day because they knew we wanted to get home. They called me at 4pm with an estimate and had new pads and rotors on it by 5:30pm...before graduation was even finished! Tuffy's was great and very customer friendly. I would definitely recommend them!
— Tom D., Caledonia, MI
— Tuffy Mount Pleasant
Great service from the moment you walk into the door. Friendly staff and well knowledgeable. my car was fixed in a timely manner and affordable price- Their staff always willing to help and accommodate service to your schedule. I totally recommend it.
— Mario G., Chicago, IL
— Tuffy Chicago
I had the opportunity for for the first time try Tuffy's over in Oswego absolutely outstanding customer service upfront by Stacy and the overall service on my vehicle is truly unbelievable the price point was just outstanding high pricing like you find elsewhere. I can honestly recommend Tuffy's over the other oil change shops out there.
— Dwight C., Aurora, IL
— Tuffy Oswego
Great place for getting service done on my vehicles. Qualified technicians
— Daniel P., Grand Rapids, MI
— Tuffy Grand Rapids (28th St.)
Me ,and my wife are very happy with the service we get when they work on our car ,and truck.We have been with Tuffy for a long time now.. We all ways tell our friends ,and family too...thank you....Tuffy....Randy ,and Gail....
— randy j p., grand rapids, MI
— Tuffy Kentwood (Kalamazoo Ave. SE)
I have taken both my vehicles to Tuffy for oil change and Dom brake work. All the gentlemen there are professional and courteous. Jobs are finished on time and done well. I dont know why I havent gone there sooner. Better service than the dealer!
— Mike S., Clawson , MI
— Tuffy Troy Auto Repair
This is my second time to have service here. Made appointment online and got confirmation quickly. Stuff here friendly, professional. Good prices and service completed ahead of schedule.
— Hong W., Troy, MI
— Tuffy Troy Auto Repair
I have been bringing my car to John and his team for 5 years now. I recently could not start the car and thought I would have to have it towed. By some divine intervention it started. My next call was to John. I was able to bring it in that afternoon for them to check out the issue. i left the car for further inspection and they found the issue, repaired it, and I was back on the road. I am thankful for John and his team. They are honest and will not try to give you something unless you need it. You won't go wrong by giving them a call!
— M P., Clawson, MI
— Tuffy Troy Auto Repair
Moved several miles away from John's location. But still drive the extra diff distance because of the excellent service and integrity of John's Tuffy service.
— Dorman R., Rosevllew, MI
— Tuffy Troy Auto Repair
We have been going to Troy Tuffy some 20 years now and not regretted it. Their excellence in job performance and ethics when it comes to service and pricing can't be beat. John and Chuck have a moral code that demonstrates truth so I know if they tell me I need a car repair, it's necessary and one of the best prices around. Their skilled mechanical expertise is accompanied by a sense of humor and pleasant conversation. I highly recommend Troy Tuffy.
— Bob and Susan G., Troy, MI
— Tuffy Troy Auto Repair
My family has been pleased to work with Tuffy for about 3 years now. They've taken care of 2 of our cars. They are friendly, honest and give good service.
— Patrice H., Troy, MI
— Tuffy Troy Auto Repair
I appreciate the honest business practice, I trust John and Chuck completely.
— Laurie H., Clawson, MI
— Tuffy Troy Auto Repair
I have been using Johns Tuffy for over 8 years. I have been very satisfied with their opinions and work. I have 4 vehicles that his team handles for mehjetfb
— Nick ., Sabol, MI
— Tuffy Troy Auto Repair
I had excellent service at Tuffys today. I was helping my son and nephew move out of their apartment at CMU and realized something was dragging under the car. I had to get service before heading back to Troy. Called several places and Tuffys was the only one that said they would help me. They fixed my car immediately. The mechanic was pleasant and very knowledgeable. He told me why the issue occurred and how I can prevent this from happening in the future. Tuffys in Mount Pleasant was the BEST!!!!
— Donna T., Troy, MI
— Tuffy Mount Pleasant
Excellent and professional service from start to finish!! I had a tire repaired in a very short amount of time! The staff was friendly and knowledgeable! Would highly recommend Tuffy!
— Mary S., Napkes, FL
— Tuffy Naples
The service here was excellent! While out running errands, my low tire pressure came on. I immediately went to Tuffys and saw that I had a nail in my tire. They got me in right away and I was back on the road in no time. The same thing happened to me about 3 yrs ago. They were very friendly and helpful. I would definitely go there again.
— Kerri J., Larsen, WI
— Tuffy Appleton
Benn going here for a couple years now. Very satisfied with service and prices. Mike is great to work with.
— Mike F., Gahanna, OH
— Tuffy Gahanna
Excellent service!!! Most important, they took good care of my car. I give them 5 stars!!!!!
— Sonia W., Winter Park, FL
— Tuffy Winter Springs
I have been a customer here for a long time. It's even better now that Chris and Anthony are here. Always honest, helpful and sooo pleasant. They take customer service to a new level. The mechanics are great too.
— Patti S., Winter Sorings, FL
— Tuffy Winter Springs
As usual, a great job done at a great price, My go to place for car repairs and maintenance.
— Jim M., Winter Springs, FL
— Tuffy Winter Springs
As usual a great job at a great price. The place to go for my car repairs and maintenance.
— Jim M., Winter Springs, FL
— Tuffy Winter Springs
It was a emergency tire change, Tony was very helpful, nice and professional. The pricing was reasonable.
— Maria Dede ., Orlando , FL
— Tuffy Winter Springs
Art and his crew have been taking care of my vehicles for close to two decades. Not only is he one of the most honest people I know, he truly cares about his customers. He's never tried to talk anyone into fixing anything that doesn't truly need it, and has come to my rescue multiple times. You're one in a million, Art!
— Jean K., WIXOM, MI
— Tuffy Tire & Auto Service Center Walled Lake
I really appreciate their service! The amount of effort they put on my very old car is unbelievable, especially every time calling and informing about the service. Definitely, they are the best!!
— Rashmita M., Novi, MI
— Tuffy Tire & Auto Service Center Walled Lake
Consistently great service on my 2012 Subaru. Very reasonable prices for quality work. Art thinks hes funny but Im funnier.
— Joel H., Milford , MI
— Tuffy Tire & Auto Service Center Walled Lake
Me and my wife are extremely satisfied with the auto repair that was performed on our vehicle by Tuffy-(Art and Crew). We were treated with care and respect. Our vehicle is 11 yrs. old and runs like it did when it was new!
— Dewain C., Commerce Township , MI
— Tuffy Tire & Auto Service Center Walled Lake
I knew i was in need of a brake job. I read the reviews of several service shops in the Portage area. This Tuffy shop was the best. I took my SUV in and was greeted by very friendly staff. I waited to see just what my SUV may need and had mentioned there was a noise coming from the rear.The Technician took my car for a test ride, put it up on the hoist, did a very in depth inspection. I was greeted by SHAWN my Tech. He took me through all he found. There were many issues I did not know about. I am knowledgeable in basic auto mechanics and what he told me was indeed Factual and in need of immediate repair. Shawn explained what was wrong, what it would take to fix it .My car is 16yrs old but has just 88k in miles, I ask him if it was worth saving. Shawn was very honest and knowledgeable , He did not hesitate and said YES it is. That the vehicle was in great shape and these repairs would allow me many more miles in it. He said that the items being fixed were normal wear things and that i had actually got way more then was expected from them. The honesty and sincere concern for me and the car was very genuine. The repairs were done when said, The cost was much less then I thought and exactly as quoted on the estimate. This is a OUTSTANDING Shop, Very honest, Friendly, and caring . They give excellent suggestions and explain everything. If you don't use this Tuffy Shop for your service needs you are making a big mistake. I Highly Recommend them, and will be using them for all my service needs . Thank you Shawn for your advice and super great work.
— GERALD S., Portage, MI
— Tuffy Portage
Wouldnt go anywhere else in Chicago! They definitely lived up to what I had already heard about them. They do what they can to look out for you. Great service, highly recommend!!!
— Summer B., Chicago, IL
— Tuffy Chicago
Was very pleased that James explained everything to me in terms I could understand. Was pleased with the work, professionalism, and the pricing. Will definitely recommend this location to my co-workers close by.
— John W., Gahanna, OH
— Tuffy Lewis Center
Easy to book an appt, great location, friendly staff! Glen was specifically helpful!
— Chinwei L., Plainfield, IL
— Tuffy Plainfield
I had been having car trouble and brought my car to two different shops, both said there was nothing wrong. Same issie came up again so I brought it to Tuffy. In a nutshell, there was slot wrong. Scott was very friendly and managed to squeeze me in. He took the time to explain to me the problem and how they fixed it. Lesson learned...i will take my car to Tuffy from now on.
— Julie H., FARGO, ND
— Tuffy Fargo
Fixed tire super quickly for a low price. Been to them 3 times now and been transparent and fast. good service
— Matt R., Chicago, IL
— Tuffy Chicago
Stacy & Brad always treat their customers with respect & offer excellent, prompt service. Our car & truck had flat tires at the same time. They got us in on short notice and did a great job! We would highly recommend them to anyone wanting excellent service & considerate people.
— Tracey & Joe R., Denton, NE
— Tuffy Lincoln
I have taken my car to Bob's car service business and I've always had an excellent experience with the service I received. I found him and his staff to be very honest and very thorough with their explanations of what needs to be done to my car. When it comes to mechanics I have found very few places that I can say this about.
— John L., Maineville, OH
— Tuffy Fields-Ertel Cincinnati
Kind and helpful. They do free front end inspections.
— Eliezer Y., Grand Rapids, MI
— Tuffy Grand Rapids (28th St.)
I went in to the Lake in the Hills Tuffy late afternoon to get an estimate on what i thought was my back brakes making noise. I actually had several safety issues and the team ended up staying late to make sure that i had the best care. Amazing customer service!
— Susan H., Huntley , IL
— Tuffy Lake in the Hills
Having relocated to the northern suburbs I knew of no one and knew no repair shop that I could trust.. Im so happy I found Tuffy ... Ive entrusted Tuffy with my vehicle repairs and have been very happy with the service and pricing!! #Tuffy!!!!
— Juliann E., Crystal Lake, IL
— Tuffy Lake in the Hills
I have been using this location for several years due to the quality of work that is performed by the Technicians that have serviced my vehicle. The most recent service was last month with many things needing to be taken care of such as struts, alignment and more....I have the utmost confidence in Brandon (Owner) that when he says something needs to be attended to that is does. If I ask if certain belts need to be replaced and he says no need to at this time, I trust his word. It is not often these days when you can go to a shop for auto repairs and know that the work will be done right the first time and be fairly priced.I highly recommend the Tuffy Auto Service Shop in Yorkville when you need service for your vehicle...Ask for Brandon and he will not let you down.
— Roger B., Yorkville, IL
— Tuffy Oswego
Took my vehicle in for service and was very well informed by Tech Aaron that he would have everything fixed and have me back on the road in no time. I spent about an hour waiting and my car was back on the road. Aaron charged me a very reasonable price and was very fast considering the repaira made. I would definitely recommend these guys and have been back for basic service several times. They know me by name, great place and a tv in the waiting room.
— Gerardo J., Grand Rapids, MI
— Tuffy Grand Rapids (28th St.)
I'm writing this review in response to the service I received at this location by a mechanic named Aaron. I brought my Jeep to him, upon recommendation. We argued pro's and con's about some ideas I had on performance upgrades and after some time and research I came to the conclusion that he definitely knew his stuff and I proceeded to spend a good amount of money there because I felt I was actually getting my moneys worth, which is a lot more than I can say for some other shops around town. So basically, this is my go to shop now, everybody I've met at the shop has been very helpful and generous, just a good bunch of guys. 5 stars from me!
— Courtney O., grand rapids, MI
— Tuffy Grand Rapids (28th St.)
I really appreciate that James explained everything to me! Very honest and thorough
— Jaclyn W., Lewis Center, OH
— Tuffy Lewis Center
Needed a new full set of brakes and could not have found a better place. Everyone was so and helpful!! They will now be the only place I go for all my car repair needs! Highly recommend!!
— Ellie K., Chicago, IL
— Tuffy Chicago
We are extremely satisfied with our experience at Tuffy. Our car runs as brand new after we had it serviced. They treated us kindly, patiently, and generously. Although it is more than 50 miles away, it was definitely worth the trip. Will be going back in the future.
— Peggy R., Winnebago, IL
— Tuffy Lake in the Hills
Wow, great service, explained everything, shuttled me to & from my job, took excellent care of my car. Fixed my noisy car right up and charged an unbelievable price with their online coupons! Will go back again for sure. Thanks guys!
— Ami A., Normal, IL
— Tuffy Bloomington
I just wanted to thank the Tuffy employees at this location that assisted this 'senior' lady on Friday 3/16/18 & checked the air in my tires & filled the ones that required air.. I was making the trip back from Ocala to New Port Richey & wanted to make sure the tires had the required air pressure but find it hard to get down & up to perform this task now.. I usually go to Tuffys here in New Port Richey & always find Tuffys employees helpful & pleasant.. Thank you again for your help..
— Pat D., New Port Richey, FL
— Tuffy Ocala
Just want to thank Otis for the fantastic job he did diagnosing and repairing my old vehicle that now runs well again and doesn't leave me stranded. Great job, Otis! Thank you for your good technical/mechanical skills, knowledge, and honesty.
— Kris C., Ocala, FL
— Tuffy Ocala
— Rich H., L I t h, IL
— Tuffy Lake in the Hills
I've been wanting to try these guys out for some time. Our car was overdue for an oil change and its brakes needed to be checked. I called and they were able to take care of the car the same day. Really happy with the service and getting the car back to me on time. Special thanks to Loren and Jason!
— Janet Y., Chicago, IL
— Tuffy Chicago
Best service and courtesy every time Ben and Brian are fabulous and caring
— Debbie V., Tampa , FL
— Tuffy Gunn
Art is a great guy and funny. They do great job and the cost is better than any where else. Take your car to them for the best.
— Jack H., Walled lk., MI
— Tuffy Tire & Auto Service Center Walled Lake
First time I went to Tuffys at Vanderbilt was to have a light on dash checked. Checked it, told me what it was and that it didn't need to be fixed at that time - no charge. I went back twice for two major problems. They took my car right away and repair it within a very short period of time. The manager, Patrick was extremely nice and knowledgeable. They now have a regular customer with me
— Joan S., Naples, FL
— Tuffy Naples
Billy squeezed me in for s last min oil change. He is the best!!
— Charlie L., Naples, FL
— Tuffy Naples
Great service, I went to Tuffy for an alignment, and it was real quick, the employees were courteous and attentive. Look forward to bring my cars to this place
— Ivan C., Naples, FL
— Tuffy Naples
On vacation and we needed help. Looking for a good place to get work done fast to keep us moving. Showed up first thing in the morning and they got me in right away. Two front hubs and a few hours later we were on our way. Great service overall.
— Rob B., Naples, FL
— Tuffy Naples
Honest and knowledgeable! As a woman, I have experienced the worst by visiting car dealers (even Mercedes Benz) and other automotive service locations. However, this Tuffy location is always a great experience. I am treated with respect, the prices are right, and the entire staff is honest. The latest example is that I thought I needed a new muffler. I made the appointment, and fully expected the noise I had heard was a bad muffler. However, I was told that it was only a disconnected muffler pipe. Instead of faking a repair and replacement, they were honest with me, and I expected a large bill, but I was only charged for fixing the muffler pipe. I believe in people again!
— Karen M., Naples, FL
— Tuffy Naples
found tuffy because our service person, and persons had left our prior place of service, and we followed him, as did many of his employees. i expect the same excellent service that i have always gotten from tuffy.
— ,michelle m., naples, FL
— Tuffy Naples
Convenient location. Excellent service in a timely manner and fairly priced with honest opinion about repair!
— Peggy W., Naples, FL
— Tuffy Naples
Art is one of the best people I have ever met. He is the best, bar none! If you do not take your car there for service, you missed it!
— PERRY M., West Bloomfield Township, MI
— Tuffy Tire & Auto Service Center Walled Lake
I've been going to Tuffy now for 3 years. Each time I've been in for service, they have never tried to up sell me on any unnecessary things. There always straight forward. I recommend them for any service on your vehicles.
— Chris G., Crystal Lake, IL
— Tuffy Lake in the Hills
9835 Rocky River Rd, excellent customer service! Thank you for saving the day!!
— Meloni D., Charlotte , NC
— Tuffy Charlotte (Rocky River)
I've been going to Tuffy Charlotte for years, but I was truly touched by the way Brian and his team went above and beyond today. They helped my 17-year-old neighbor, who is trying to buy his first car with his hard-earned money, by evaluating the vehicle he wanted and carefully explaining to him how much it would cost to get the vehicle in safe working condition. Not only did they do an excellent evaluation, they seemed to truly care about protecting this young man from being taken advantage of by the seller. It was late by the time we left, but the techs didn't mind taking the time to give this young man some valuable feedback, as if they were looking out for a younger family member. This 17-year-old has no father to look out for him and give him advice, but Brian and his team really took care of him today. I can't thank them enough.
— Andrea R., Charlotte, NC
— Tuffy Charlotte (Rocky River)
Just move to Fort Myers and needed some service to my car. Went in first thing in the morning and Anthony and the team took great care of me. Extremely friendly and professional!
— Dominick C., Fort Myers , FL
— Tuffy Fort Myers (Daniels Pkwy)
Thoroughly checked out the battery. Needed to get a new one,- I knew due to jumping my car 10 time. Showed me rating on it. Honest and quick and great customer service
— Amy T., Fort Myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
Tuffy is very fortunate to have James running this location. He has been very good to both my wife, daughter, and myself with all of our vehicles. He is honest on his estimates and is very flexible working all of our vehicles in for service.
— Mark B., COLUMBUS, OH
— Tuffy Lewis Center
Very good service and I have been doing. Business here for years and always treated me fare. I will always go here when possible
— David Z., Lincoln , FL
— Tuffy Naples
Exceptional service center! They diagnosed and fixed my brake issues at a very reasonable price. Got right to it and fixed it fast! If you need auto work, check out Tuffy's.
— Paula H., Naples, FL
— Tuffy Naples
Exceptional service center and staff!! I had worrisome brake issues and the staff quickly diagnosed and fixed the issue. I thought I would be waiting for hours, but the staff really knows mechanics and got it fixed fast. Friendly, fast, and expert - don't go anywhere else for auto work!
— Serena H., Naples, FL
— Tuffy Naples
Tuffy Naples did an excellent job in repairing my brakes last week. They accurately diagnosed the problem and replaced/machined the rotors. I now have confidence when I drive my Caravan that I am driving a safe automobile. Thank you for your expertise.
— Susan Y., Naples, FL
— Tuffy Naples
They did what I wanted done very promptly at a good price. I will go back.
— Chris P., Estero, FL
— Tuffy Naples
My carsbatterydied without notice. I made it intoTuffys parking lot. I was at their mercy. Gary was there for me. I was in and out in 35 minutes. New battery and no head aches or drama. The Best ! Im happy.
— Richard C., Taunton, MA
— Tuffy Naples
I went because of the reviews and I was not disappointed! Anthony & Chris are amazing! Anthony called me and kept me informed. He explained everything in detail about the needed repairs. These guys are honest and very professional. They went above and beyond to make sure I felt safe, and the car was running smoothly. 5 stars for all of the employees! They will definitely be my go to for ALL of my car repairs and maintenance in the future!
— Peggy E., Casselberry, FL
— Tuffy Winter Springs
Tuffy's was amazing! They gave me a quote and got the work done on my Jeep without any hassle! I would definitely refer this place!
— Carrie C., Winter Park, FL
— Tuffy Winter Springs
They do more than oil changes!!! Best prices in town. Thanks Anthony
— Mike S., Oviedo, FL
— Tuffy Winter Springs
Stopped by for oil change and got a courtesy inspection. Anthony showed me what I needed and worked it out so I could afford it. Must find a Tuffy in my area...GREAT SERVICE
— Gary J., Palmbay, FL
— Tuffy Winter Springs
Came with a friend and I have never seen a shop this clean, friendly or so ready to help...Impressed
— Dorothy K., Orlando, FL
— Tuffy Winter Springs
My husband loves the NEW OWNER and the new manager really cares...thanks guys
— Amber M., Wintersrings, FL
— Tuffy Winter Springs
The guys at Tuffy/Perrysburg are honest, friendly, and do great work. I have been the a few times and they provided great service.
— Jerry N., Perrysburg, OH
— Tuffy Perrysburg
Great service - the car just needed a new battery connection clamp because the old one was corroded and loose. Not a big job, but the guys replaced it for free - no charge.
— Peter B., Chicago, IL
— Tuffy Chicago
I am very pleased with how my car was serviced at Tuffy's. They did the job as quickly and thoroughly as possible while trying to keep the costs down. The only thing I wish Tuffy's would do is to get a larger parking lot.
— Melissa M., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
The guys do a great job and really make you have a great time dealing with them. Thanx Scott, Chance, Kenny, and the rest of the staff!
— Jeremy H., Fort Wayne, IN
— Tuffy Fort Wayne (Dupont Rd.)
wife's car died in traffic on Saturday, hundreds of people went around. One guy, Austin, from Tuffy stopped and helped out. Can't thank him enough for his help and assistance..job well done ..........represents his employer well: knowledgable, respectful and down-right helpful thank you
— Greg B., fort wayne, IN
— Tuffy Fort Wayne Coldwater Rd
Stopped in to inquire about a performance exhaust for my Subaru and was blown away by the top notch service. Professionalism at its best and great guy to chat with thank you Ryan.
— Austin S., Ft Wayne , IN
— Tuffy Fort Wayne Coldwater Rd
This was my first visit to Tuffy off Cold Water. Great customer service. Very knowledgeable of car needs and great prices and deals. Thank you Ryan Conley I'll be back
— Jazmyn R., Fort wayne, IN
— Tuffy Fort Wayne Coldwater Rd
I am from NV and was passing through IN on business, transporting 3 rescue animals to their new home in Albany, NY. I broke down in Fort Wayne and called Tuffy first thing in the morning. Ryan instantly fit me into their busy schedule. I came in and was treated very kindly and respectfully and like I was family. I had two dogs and two cats with me. The dogs were treated to fresh water and Bill put his jacket on the floor for them to lie down on. They allowed the dogs to be in their waiting room all day. Nathan was really sweet and spent hours scraping melted serpentine belt off of my engine. Ryan contacted my insurance company and worked with my budget. After spending all day with Ryan, Bill, and Nathan...I wanted to take them out for dinner and return the kindness. I am truly grateful...thank you so much!!!
— Kristen W., Henderson, NV
— Tuffy Fort Wayne Coldwater Rd
Started coming here about a year ago and have been impressed since the beginning. Everyone has been trustworthy, helpful, and professional. You can tell that they actually want to help, not just sell you parts or services you dont need. At my first oil change, they did a full inspection and instead of just telling me about concerns, they took me out into the garage and showed me. Also, the coupons they send in the mail after visits are very helpful because they are tailored exactly to what needs done on your vehicle. We finally found a mechanic we can trust!
— Sarah T., Fort Wayne , IN
— Tuffy Fort Wayne Coldwater Rd
About 6 months ago I bought a used car online and I noticed the car struggled to accelerate whenever I needed to drive 40 mpr. I have a 2009 Mercury sable and I took the car to a Ford dealership to get a diagnostic test done to determine the problem. In so many words I needed a "tune-up". The Ford dealership quoted me a $900 bill. I definitely needed to get a second opinion! So I called tuffy on Coldwater since they have serviced vehicles for me in the past and have done excellent work! They are known for educating their customers about car safety and how things work. Phill and Bill are very patient and kind mechanics to women and children! I talked with the customer service rep Nathan on the phone and I explained to him what procedures were planned for the car and Nathan blew my mind when he told me I could get my car fixed at tuffy for less than $500. In fact the cost of labour at the dealer was the cost of the entire car operation at tuffy! Nathan is your go to guy for prices and parts. His knowledge is incredible in mechanics!! He even talked with the mechanic at the Ford dealership to make sure tuffy can get the job done, RIGHT! My car is running smoothly now and I am sooooo grateful that I have been a faithful member of tuffy since 2015. This autoshop is a blessing!
— Tasha S., Fort Wayne, IN
— Tuffy Fort Wayne Coldwater Rd
Shout out to the folks at Tuffy for being the nicest, honest, and most patient people! Being from out of town, these people certainly gave me a most favorable impression of Ft. Wayne. Special thanks to BILL and RYAN!
— Terri A., Chillicothe, IN
— Tuffy Fort Wayne Coldwater Rd
I have been a member with tuffy since I purchased my first vehicle in 2014. Bill and the mechanics there are very friendly and patient when explaining the work that is needed to fix cars. Most importantly that are very welcoming to women with children! Currently Nathan works the front desk and his costumer service is phenomenal! He is so knowledgeable about prices and cars. I had an issue with my Mercury Sable and he talked with a mechanic at the Ford dealership to make sure Tuffy can fix the problem, and get it done RIGHT. I highly recommend the synchrony Bank card. Overall good place to get your car serviced. Trustworthy men there!!!
— Tasha S., Fort Wayne, IN
— Tuffy Fort Wayne Coldwater Rd
I visited Tuffy on Coldwater rd after having new tires installed on my vehicle because i had some uneven wear on my old ones...i asked for a alignment check and repair if needed. I spoke with the front desk service person and Mr. Bill Conley the technician. They could have easily charged me for a 4 wheel alignment, i would not have known the difference. Mr. Conley brought me out in to the shop and explained to me what my alignment looked like and assured me that my vehicle did not need an alignment done. I appreciate his honesty and proffesionalism. I will be taking my vehicle to him for futur maintenance. Great job, very satisfied.....
— BRIAN L., FORT WAYNE, IN
— Tuffy Fort Wayne Coldwater Rd
The best experience I have ever had with any automotive service definitely would recommend anyone to this business. All the guys were great in customer service and a big appreciation to Bill Conley awesome!!!
— Rob R., Fort Wayne, IN
— Tuffy Fort Wayne Coldwater Rd
These guys are honest and professional. Bill Conley inspected my car today and gave me sound advice about what needed to be done. I have saved money more than once, by visiting this location.
— Jeffrey H., Fort Wayne, IN
— Tuffy Fort Wayne Coldwater Rd
I went to have my headlight replaced after another auto repair service said they couldn't replace it. The guys did a wonderful job and replaced the bulb no problem and it took no time at all. Both of the guys were extremely friendly and really helped me out since it was my first time doing this kind of thing!! I 10/10 recommend their services.
— Carrie S., Fort Wayne, IN
— Tuffy Fort Wayne Coldwater Rd
Nathan and Josh were just wonderful! I was going out of town and they fit me in for an oil change and a once over my vehicle. I was in and out in a timely manner and Nathan answered any questions I had for him. You have a real asset in him.
— Bette S., Fort Wayne, IN
— Tuffy Fort Wayne Coldwater Rd
I had to get my car towed on Friday evening, and so I got it sent to Tuffy's. They took at it the next day, and Bill Conley gave me a call about it before 11. He told me what the problem was and even texted me a picture of the problem. He went above and beyond what was required of him. The next time I have any problems with my car I will be taking it to these guys!
— Veronica R., Fort Wayne, IN
— Tuffy Fort Wayne Coldwater Rd
I had a 1PM Sat appointment for an oil change. My car was finished promptly and I was quickly on my way,
— Maggy R., Deltona, FL
— Tuffy Sanford
I was referred to Tuffy from my hairdresser who had a great experience, and I was thrilled with the service and the husband and wife who operate the business. The waiting room was immaculate so a nice place to wait with my 4 year old daughter
— Jennifer C., Sanford, FL
— Tuffy Sanford
I have been using Tuffys DuPont since they opened the doors. Ken and his technicians are great to work with. I drive a sprinter van for work. Ken has taken care of my last 2 and I put over 300000 miles in 6 years and never one dis any of there work fail. To make things better Ken knows how important my van is to me that he has worked me in when an emergency came up and I need to get back on the road
— Dan B., Fort Wsyne, IN
— Tuffy Fort Wayne (Dupont Rd.)
These guys go the extra mile to make sure they get the job done right. After taking our car to 2 other shops and getting nowhere Jerrod was able to identify our issue and get our car fixed. This is the only place for our auto service needs. Honest, affordable and quality work!!
— Alan H., Haslett, MI
— Tuffy Frandor
Chris, and Jerrod, completed all the necessary repairs to our car in a timely, and professional manner. This is the only repair shop that I trust. I am very pleased with the service I received. Ed Shively
— Ed S., lansing, MI
— Tuffy Frandor
Stopped in with rotor and brake problems and Tuffy at Frandor was awesome Chris was very helpful and they got my car done in a hour and a half.I highly recommend this place for service on your vehicles.0
— Scott C., Mazner, MI
— Tuffy Frandor
For me taking my "high mileage" vehicles to Tuffy Frandor -- it's all about TRUST!. Whether it's Chris at the front counter being forthcoming of the "safety priorities" of my vehicle (what needs to get fixed to be safe versus what i can delay for awhile) or just knowing Don (who usually works on my cars) is always going to get the job done right, I will always be taking my vehicles to Tuffy Frandor..15 years and running!!
— Tom C., East Lansing, MI
— Tuffy Frandor
Excellent service at an affordable price. Done in a timely manner.
— Daryl A., Lansing, MI
— Tuffy Frandor
Great service, friendly people. Did my Estimate and the repair on the same day. It was a Saturday. I will be going back when I need repairs in the future.
— Jimmy N., Kalamazoo , MI
— Tuffy Portage
I am new to the area and very glad to find this facility. The extra care and thorough work and assessment mean a lot to my confidence that my vehicle is ok. Very friendly atmosphere and comfortable waiting area.
— David V., Bloomington , IL
— Tuffy Bloomington
These guys are awesome! Jim is a very nice guy and helps me with my moms car since I live 2 hours away. He calls to explain what it needs and assists with her getting from their facility back home and to pick her car back up when it's done. This is important to me since I am too far away to help her myself. This is the place I will have my mom take her car for repairs and service.
— TINA P., VILLA PARK , IL
— Tuffy Rockford
The kind & professional individuals at Tuffys helped me figure out what was wrong with my car at their earliest convenience. Although they were particularly busy, they worked diligently to help each customer. I was happy to hear that they were able to solve my cars problem and it didnt even break my bank! 10/10 would recommend. Thanks Tuffy!
— Cyn N., Kalamazoo, MI
— Tuffy Portage
Excellent crew that is dedicated to solving your problems. Ive been a customer for nearly 4 years and have always had flawless service. The team is extremely friendly and will always get you the best price available. If you need a reliable and friendly place to service your car, go to Tuffy south fort Myers!!
— Jacob B., Fort Myers, FL
— Tuffy South Fort Myers
Steve is the best. He's honest and fair, and his guys know what they're doing. I've taken all my cars to him, from my Cadillac to my Lincoln to my current Infinity. Best service and prices around.
— Dina T., Estero, FL
— Tuffy South Fort Myers
WOW!!!! The excellent service I've received from this location, has been off the chain.. Each one of these gentleman are EXTRODINARY.. an I've very grateful for them..there professionalism took me to an OWE.. COME OUT see an experience it for yourselves.. May GOD Bless each of them..
— Nick B., FORT MYERS, FL
— Tuffy South Fort Myers
Sean was AMAZING! He took care of everything and told me my car would be ready the next day, but actually got it done the same day! My car drives better than ever! This is definitely the place to go if you need work done.
— Aaliyah M., Grand Rapids, MI
— Tuffy Wyoming
Great job fixing my car. Great service. I will always bring my car to Tuffys. Thank you for your great service.
— karen R., Lake in the hills, IL
— Tuffy Lake in the Hills
I have been coming to Tuffy for years and each time they have listened to my needs and came through to maintenance my classic Toyota. I appreciate your kindness and respect. Thank You Kindly!
— Damon F., Portage , MI
— Tuffy Portage
I am thinking of a word, I know, peace of mind . Yeah, three words, thanks GH Tuffy. James E.
— James E., Muskegon , MI
— Tuffy Grand Haven
I went to Tuffy(Grand Haven), on an appointment to get an exhaust inspection, and in a few minutes of arrival my car was in, hoisted, and assessed. I agreed to the recommendations and soon was on my way, with a much quieter car. I look forward to getting future repairs here. #Peaceofmind.
— James E., Muskegon , MI
— Tuffy Grand Haven
Dan and his crew went above and beyond for my family on a Saturday. I broke down here and was taken very well. I would recommend to let Dan and crew help you out. Being from the U.P they very hard to help us out. My hat is off to Dan and crew for the help.
— Jeffrey B., Kincheloe, MI
— Tuffy Grand Haven
If you want the best mechanics in Bloomington-Normal that are honest, fair and a great team to work withgo to Tuffy's. I have three vehicles that need routine maintenance and they do a great job at a fair price. I also take my vehicles to Tuffys when they have issues because of their honesty and trouble shooting skills. I have recommended Tuffys to my family and friends and will continue to do so. You cant find a better service center in town!
— Rick S., Carlock, IL
— Tuffy Bloomington
Jason and the team at Tuffy are great! This is the second time I've gone to them after getting an outrageous quote from the dealership. Will definitely go to them first next time! The team here are friendly, knowledgeable, up front, and honest! Highly recommend Tuffy!
— Charles B., Chicago, IL
— Tuffy Chicago
Love Winter Spring Tuffy.They know their stuff for sure and treat their customers so well! We moved here 3yrs ago went in on an urgent matter and haven't stopped going back. Our car is a 2008 Kia with 92k on it. Drives like a baby cause us and Tuffy keep her happy! Thanks Tuffy you guys Rock!
— Dee C., CASSELBERRY, FL
— Tuffy Winter Springs
Needed service while traveling. Was treated very well here at Tuffy. Highly recommend this place.
— Jeffrey C., Reston, VA
— Tuffy Winter Springs
Have been bringing all our vehicles to John, James and the guys in the shop since the early 2000's. Have received nothing but excellent customer service all these years. Would not go anywhere else for vehicle maintenance.
— Preston P., Lagrange, IN
— Tuffy Sturgis
Honest and timely service.Fixed my daughters car just as promised.
— Dan W., Macomb, MI
— Tuffy Mount Pleasant
I have always been treated with excellent service here. If there is a problem with my car they show me proof and dont try to get anything extra. A very well trusted place.
— Kaitlyn K., Mount pleasant , MI
— Tuffy Mount Pleasant
I have always been treated with excellent service here. If there is a problem with my car they show me proof and dont try to get anything extra. A very well trusted place.
— Kaitlyn K., Mount pleasant , MI
— Tuffy Mount Pleasant
Once again, this Tuffy came through for me. My son came into for 36 hours and then had to back on the road. He had a bad muffler and Ron was able to squeeze his car in and serviced same day. As always, this Tuffy has been there for my family. A customer for life!
— Brian B., Westerville , OH
— Tuffy Westerville
These guys are the best. I have had all my cars serviced here for many many years. Before that, I tried several different shops and was never satisfied for one reason or another. Tuffy Westerville has never given me a reason to look elsewhere ... not once. I am very happy staying with them.
— Nabeel R., Westerville, OH
— Tuffy Westerville
We trust Ron and Carl with taking care of all of our cars. They do a great job.
— Kevin L., Westerville , OH
— Tuffy Westerville
Top notch service. Had an issue with my water pump and after they dug in they realized it was still under warranty. I didnt remember. Saved me some cash.
— Troy F., Lincoln, NE
— Tuffy Lincoln
The ladies and gentleman that work at this facility are very friendly very knowledgeable and try to do whatever they can to make it more affordable they have very fast service I am very happy with this facility I'm glad that my friend referred me to them I will use them for all my auto repairs from here on out. They also have a snap finance card available so that you can make payments it helps a lot with expensive repairs.
— Jenith 1., Clyde Park, MI
— Tuffy Wyoming
Had an accident on the expressway needed a radiator installed late Saturday afternoon they were able to get part and repair car by end of day to get me back on the road. These guys are awesome thanks Rick and the rest the team.
— Anthony W., Portage, MI
— Tuffy Portage
Very pleasant experience. Starting with Sue she was a true professional. Busy morning and all accommodations were made for my day, including a ride back to my home. I would recommend and to anyone and plan on returning when ever I need repairs.
— Boyd S., Loves Park, IL
— Tuffy Rockford
Excellent Service; Professional, Friendly and Knowledgeable, I can't say enough about the this Tuffy Team....smile. The Technicians were extremely helpful. They were thoughtful and answered all my questions - I was able to bring my vehicle in (short notice) and shown what the problem was. The Technicians Rule! I will not hesitate to recommend Tuffy Farmington Hills - Give Them A Try For All Your Car Needs - You Won't Be Disappointed (Trust Me). I will be back!
— Selena M., Farmington Hills, MI
— Tuffy Farmington Hills
I'm very satisfied with the service received. Keep up the good work. Best wishes
— Alvaro C., Winter Springs, FL
— Tuffy Winter Springs
Keith & team do good work and take time to explain your service. I was reluctant to have a auto repair chain work on my vehicles because my experience with Goodyear, Midas, Firestone, etc. has been one of hard sales, i.e., selling you parts and services you dont need. So far, that has not been the case with Tuffy Grandview.
— Scott C., Upper Arlington, OH
— Tuffy Grandview
Art & his crew are very reliable & honest. He works with you on cost so no one is turned away. I wouldn't want anyone else to work on my car.
— Joyce B., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Could not be happier with the amazing service I received. They quickly assessed and diagnosed what was wrong with my car, gave me an estimate and fixed everything all in one day. Total cost came in below estimate, and they even stayed late on a Saturday to complete the job. Great experience.
— Stephanie M., Sanford, FL
— Tuffy Sanford
I was treated with respect and professionalism. They got me in quickly and fixed my car quickly. My only suggestion would be to make sure that the parking lot is cleaned off from ice to prevent injuries.
— Cheryl S., Weidman, MI
— Tuffy Mount Pleasant
Tuffys you are amazing as usual! Special thanks to Jim for telling me about the.90 days same as cash deal! It helped me be able to get all my brakes done that I desperately needed done. You are all so caring and always wanting to help to make sure my car is up to par. See you next time.
— Melisa W., Rockford, IL
— Tuffy Rockford
Absolutely awesome service!!! Showed up thinking I had a nail in my tire... took all the time in the world to assure me I was safe! I live this place! Must go back!!!!
— Dawn W., Casselberry, FL
— Tuffy Winter Springs
Been going to this tuffy for 10 years. I feel the new ownership my be the best I have dealt with.
— Cliff F., Winter springs, FL
— Tuffy Winter Springs
Like many others in the area, I have been taking my cars to Tuffy for years. Troy and his team just cannot be beat. I was told by a dealership I had an oil leak that would cost $2000 to repair. I took it to Tuffy and Troy examined the area of the leak, then took me out to show me. There was almost no oil and he advised me not to worry and certainly not to have the work done but to watch the area for any sign of a worse leak.
— James S., Elgin, IL
— Tuffy Elgin
Have only good things to say about the team at Tuffy's!! I had problems with my transmission and with-in the hour I knew what was wrong, how much it was going to cost, and how long it would take to fix. Very nice and helpful people.
— Tim C., Deltona , FL
— Tuffy Sanford
Was getting terribly ripped off by a local new car dealer and nothing i could do about it from JAX!! So I called Tuffy. Not only did they get my daughter's Jeep in and out in record time, they saved me more than 600.00!! My daughter has strict instructions from me to call Tuffy is she ever needs any repair work or servicing!! HIGHLY recommend this place!!!
— John L., Jacksonville, FL
— Tuffy South Fort Myers
Tuffy Winter Springs is the place go. Excellent customer service. Job well done and reasonable pricing. Thanks Tuffy at Winter Springs.
— Fanny R., Casselberry, FL
— Tuffy Winter Springs
I took my Dodge journey to another repair man in the area and they told me it would be Friday before they even looked at it. I took it to Tuffys they fixed it, it was ready by 3 oclock that same day. I will definitely be taking my cars there for now here for now on. Great service!
— David B., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Art and his crew are great! I've been a customer for almost 3 years, and I always get great service. His pricing is fair and staff is friendly. I have recommended him to many of my friends and family. Thank you, Art, I appreciate all your great work!
— Sharmayne B., Wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
After a local repair shop I patronized for the past 20 years gave me misinformation, I was determined to find a repair service that operates with integrity. I "googled" best vehicle repair and Tuffy Tire and Auto Service showed a 4.9 customer satisfaction rating! I thought, over 300 customers can't be wrong and started reading the great reviews. I then called and talked to Wendy to ask if they are really this good...one chat with Wendy and you'll know you're in good hands. I went today and I'm happy I did. Not only are the employees great, but the customers are kind too! This speaks volumes to the overall environment and positive reputation. Art and all of you are awesome and I'm "putting this in my book!" I'll return and I will surely make referrals. Many thanks! Karen
— Karen L., West Bloomfield, MI
— Tuffy Tire & Auto Service Center Walled Lake
Tuffy of Walled Lake will always be my first choice above all others for car repair. They have helped me over ten years and I honestly feel blessed to have them in my life. Art and his team have gone above and beyond in ensuring my vehicles have been diagnosed, discussed with me, and fixed, so I may get back to work as soon as possible. They even loaned me the TUFFY TRUCK to get myself back and forth to work. I don't know how I could have ever kept employment or made it back and forth to the hospital when my son was injured without them. I am so grateful for being a customer of theirs and highly recommend this company for any automotive repair. This review is only a small chance to thank them for all of the help and compassion they have given me in my time of need. It has motivated me to be a more generous and kind person. Thank you Art, Wendy, and all the team.
— LeeAnn h., Novi, MI
— Tuffy Tire & Auto Service Center Walled Lake
2 thumbs up been there when I needed repairs on my truck keep up the good work
— Joy F., Milford, MI
— Tuffy Tire & Auto Service Center Walled Lake
Thanks Art great job. Tell Mark the Z71 package has Rancho shock and struts.
— Mitch S., Farmington Hills , MI
— Tuffy Tire & Auto Service Center Walled Lake
Im not sure words can explain what kind of people are at this place. The hearts and care these people put towards you and your car are beyond exceptional. Wendy and art are tremendous they not only helped me out while being at my whits end they fixed my car and touched my heart that there are businesses in this world who care more about there customers aka familys I will always bring my vehicle here and anyone else I could send god bless you all
— Dave A., Vowell, MI
— Tuffy Tire & Auto Service Center Walled Lake
Great people,Art knows his business.Appreciate the personal touch and hospitality!Be back and told others.Honest and real is great to know still someone out there !!!!!
— Steve G., Novi, MI
— Tuffy Tire & Auto Service Center Walled Lake
Tuffy of Walled Lake is hands down the best, fixed my sons trans pan gasket on his Chrysler 300 and has been running like a champ ever since. Thanks you guys for the great work and warm & kind customer service.
— Mobile Suds Car Wash M., Novi, MI
— Tuffy Tire & Auto Service Center Walled Lake
Art Rott's customers love him. He's fair and honest. The work is done well. I have recommended Art and Walled Lake Tuffy to friends and family without hesitation. All of them have been pleased with the way they were treated.
— Dean W., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
ABSOLUTELY SUPERB SERVICE!! Tuffy has been my sole car repair center since 2012. I am completely satisfied with their services and will continue to use them well into the future.
— Char E., West Bloomfield, MI
— Tuffy Tire & Auto Service Center Walled Lake
Hi my name is Dori, when I took my car to Tuffy's it was running so rough but now that Art and the crew took care of my car is running like new. I really appreciate their hard work and dedication. I ll no longer go to just any old mechanic Tuffy's Pontiac Trail, Walled Lake are doing all my repairs. Thanks Again Guys Dori Grier
— Dorl ., Detroit, MI
— Tuffy Tire & Auto Service Center Walled Lake
Art & the people at Walled Lake Tuffy are the best. They are honest & dependable. If they tell you something is wrong with your vehicle & it will cost this much to fix, you can take it to the bank that that is the problem & that's what it costs. I have never been given a wrong answer.
— Carol M., Shelby Township, MI
— Tuffy Tire & Auto Service Center Walled Lake
I had a great experience with my last repair at Tuffy. I had to wait to get the car back a day later than expected, however Art made sure that I had transportation home the night I dropped it off and Wendi made sure that I had transportation until the car repair was finished and ready to pick up. And that's why I continue to return as the service is great, I get an honest and reliable diagnosis and they are are genuinely nice people working there.
— Lynn R., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Thank you Dave and Wendy for taking care of brake overhaul on my mother-in-laws car. Even with having to track down parts everywhere, you got it done with care. I was told Id have to show up early to get service, I thought Id be safe showing up a few minutes early, there were 8 people already in line.. That is when I knew they would do a good job.
— Steve T., Commerce, MI
— Tuffy Tire & Auto Service Center Walled Lake
Everyone was extremely friendly, honest, professional, and trustworthy. They even gave me a ride home when I had to leave my car overnight. They put my mind at ease & I'll be back next time I need some work done. :)
— Catie C., Novi, MI
— Tuffy Tire & Auto Service Center Walled Lake
Always top notch service and you get to actually talk to the owner himself. It's a great place and all are very friendly and knowledgeable.
— Bill K., Wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
Just got back from getting my oil changed and tires rotated. Once again I am glad I chose this Tuffy to have my car serviced. I feel I can trust them to do the job and not cheat me. It is very hard to find honest repair. I have no complaints and will be back when I am due for new oil. At 68 I have been around the block a few times (but not as many as my friend Flo who is 101 and still driving).hx
— Richard ., Wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
Just got back from getting my oil changed and tires rotated. Once again I am glad I chose this Tuffy to have my car serviced. I feel I can trust them to do the job and not cheat me. It is very hard to find honest repair. I have no complaints and will be back when I am due for new oil. At 68 I have been around the block a few times (but not as many as my friend Flo who is 101 and still driving).
— Richard ., Wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
Just got back from getting my oil changed and tires rotated. Once again I am glad I chose this Tuffy to have my car serviced. I feel I can trust them to do the job and not cheat me. It is very hard to find honest repair. I have no complaints and will be back when I am due for new oil. At 68 I have been around the block a few times and with fully synthetic oil I can go a few more times!
— Dick D., Wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
Professional service! I will strongly recommend to my friends.
— Qingsong Z., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Had an unexpected breakdown after moving to the area. They were accommodating to me not being able to pick it up for several days. They let me pay half up front and half in a month for no extra charge. Car works fine, and has a lifetime warranty for the parts they replaced! They threw in a free oil change to boot. Great customer service.
— Brad G., Canton, MI
— Tuffy Tire & Auto Service Center Walled Lake
Always great service and fair prices. Art and team are fantastic!
— Dan L., Wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
I love Art and his great team!
— DAVID O., West Bloomfield, MI
— Tuffy Tire & Auto Service Center Walled Lake
As a new customer I was very happy with the personalized service I received. Joe was able to fix my truck and get me back on the road very quickly. Everyone was very friendly.
— Sherry S., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
The service here was incredible, they were able to get my car in and out in a day. They also saved me 600.00 on fixing my cars exhaust. Instead of replacing the whole part, which would have cost me 800 they took out what was damaged replaced that and welded it. I'm glad they went out of their way to save me the money. This is why I go to them when I need something repaired because other places seem to want to go out of there way to find ways to charge me more money.
— Chrstopher P., Milford, MI
— Tuffy Tire & Auto Service Center Walled Lake
I live a couple cities away and drive to Walled Lake, just to come to this Tuffy Muffler shop. It's well worth the drive! Have been coming here for 14 years. Art the owner is a great guy. They are honest and very reputable. Repair prices are reasonable, and I love and recommend these guys!
— Lorri W., Keego Harbor, MI
— Tuffy Tire & Auto Service Center Walled Lake
I had a wonderful visit yesterday at Tuffy Walled Lake. Price was very reasonable and although my wait was a bit long Art and David kept me company and made sure I had an enjoyable wait :) Thank you!!!
— Emily A., West Bloomfield, MI
— Tuffy Tire & Auto Service Center Walled Lake
Long story short. They were honest, helpful, and helped me to feel assured that my car was in great hands. The free diagnostic is just a bonus. This is a great company and the owner and the employees are exceptional. Im very grateful to have them near my home and they have a lifelong customer in me. Thank you for all your help and Wendi is the best.
— Tailore M., Walled Lake , MI
— Tuffy Tire & Auto Service Center Walled Lake
Great service, great people. I was really pleased with the work done in my car. I definitely recommend this place.
— Adriana G., Farmington Hills, MI
— Tuffy Tire & Auto Service Center Walled Lake
Art and his team fixed my car quickly and with great care when it broke down in Michigan while I was in town for Thanksgiving! He helped me coordinate the repair, payment, and pick-up from out of town andi couldn't be more grateful for his attention to detail. Thank you!
— Aaron L., West Bloomfield, IL
— Tuffy Tire & Auto Service Center Walled Lake
Ive been using Tuffy for many years! Art, the owner is a great guy! Very honest! Does a great job and keeps my vehicles in great shape! I feel confident knowing that although I drive older vehicles, they are safe because Art and his staff of GREAT mechanics, do a wonderful job! Highly recommend!
— Terri F., West Bloomfield , MI
— Tuffy Tire & Auto Service Center Walled Lake
What an awesome experience! Art was so patient and understanding with me and took his time explaining what was going on with me car. He even sent pictures to me when I couldnt come in to see for myself . Really appreciate the time he took to make sure I was well informed. The other members of his crew that I met were extremely kind and helpful as well. I will most definitely be bringing my vehicle back for any and all future needs!
— Meghan B., Wolverine Lake , MI
— Tuffy Tire & Auto Service Center Walled Lake
Needed an oil change. I was asked to drop my car off in the morning. Man at counter super friendly and waited on me promptly. Verified my contact info and was told I would be contacted when it was completed. At the end of day, I was told my car was ready. As always, the waiting area clean, complimentary coffee and great magazines (not just Golf). Bill was reasonable, told of issues with vehicle, no pushy sales just good quality customer service. If i ever need auto repair or oil change, I know where to call first.
— B E., Columbus, OH
— Tuffy Grove City
I stop in your store for some minor repair on my truck. There was no other vehicles in the shop at the time. Then all of a sudden 4 cars showed up for oil changes. Sean the manager asked asked me if I minded waiting. I am retired so I said no go ahead. Sean left his front desk and he and Mike began to work as a team to get these vehicles done as soon as possible. Sean got the vehicle in and got them on the lifts and drained the oil out and the started rotating the tires. Mike then worked on installing the filter, letting the car down and installing the oil and checking the fluids. All the time Sean was answering the phone and helping customers as the came into the office. I have been a customer of this shop for over ten years and I have seen your management get of managers right and left. Many of the deserved it. Especially Randy, and the two latest female managers. I was unhappy with the moving of Jimmy and Michell. Now you have in my opinion a great manager in Sean and a great mechanic in Mike. I hope to God you do run them out. If you would give Sean a little help in the shop so he could work the front desk and up sell your products and make your company more money. Thanks for listening to my suggestions. I was in sales and management for over 40 years and now I'm retired. I hope the New Year is a prospers one for your company. God bless, Roger Evans
— Roger E., Grove City, OH
— Tuffy Grove City
It is not easy to find a business today that bends over backwards for their customers like this Tuffy location does. They really care about my repair and will go out of they ay to get me taken care of. James and Roger are awesome and and their service is excellent. I don't ever think about going anywhere else.
— Bob B., Delaware, OH
— Tuffy Lewis Center
What an AMAZING experience walking through the door& meeting Anthony! Kind, engaging. OUTSTANDING customer service!
— Regina B., Casselberry, FL
— Tuffy Winter Springs
Anthony and Paul were very helpful and took the time to explain things to me.
— Patricia S., Lehigh Acres, FL
— Tuffy Fort Myers (Daniels Pkwy)
Chad is always up front and fair when it comes to the services needed for our vehicles. Much thanks!
— Teri S., Fargo, ND
— Tuffy Fargo
Can not thank Brian and his staff enough for the quality service on my 18' Corolla. He went thoroughly through the CV axles, radiator thermostat, and synthetic oil change. All for a fair price, and much lower than AAMCO, crooks. Going to bring friends/family here again.
— Marcos V., Tampa, FL
— Tuffy Gunn
brought my car in for service s/w brian in the morning, ben took care of me in the afternoon for something as simple as a nail in my tire. Would you believe it, they fixed the tire & filled the other tires w/nitrogen for no charge. I just can't beat it tks. you have a customer for life.
— kevin w., tampa, FL
— Tuffy Gunn
Can not thank Brian and his staff enough for the quality service on my 18' Corolla. He went thoroughly through the CV axles, radiator thermostat, and synthetic oil change. All for a fair price, and much lower than AAMCO, crooks. Going to bring friends/family here again.
— Marcos V., Tampa, FL
— Tuffy Gunn
The staff at Gunn Hwy. Tuffy, replaced & repaired my 18' Corolla, thermostat, radiator fluid, cv axle grease fulfillment at a fair cost. Other shops such as AAMCO were quadruple the pricings, told them to keep their eyes in their wallet, SMH. Going to bring further vehicles in to service @ this location.
— Marcos V., TAMPA, FL
— Tuffy Gunn
I depend on my local Tuffy for all aspects of repair for both my car and my daughter's car. The King family deals openly, honestly, and safely when it comes to any proactive and necessary repairs on our vehicles. I've been a customer for over 11 years, and will go nowhere else.
— Amy L., Kalamazoo, MI
— Tuffy Portage
My first visit to Tuffy today for an oil change and suspension diagnostic. The service was excellent and good pricing. I will definitely be back for any car repairs or maintenance I need.
— GJ N., Bloomington, IL
— Tuffy Bloomington
They were awesome. Had answers to all my questions did what they said reasonably priced and great customers skills. Kevin helped me out
— Cj M., Woodstock, IL
— Tuffy Lake in the Hills
Had some Clicking on the Engine! Took it in only to find out I needed a New one. KEN Was awesome and took care of it. Upon pickup there was a Minor issue. Fixed it NO CHARGE!Wont go anywhere else ever again!
— Scott M., ALGONQUIN, IL
— Tuffy Lake in the Hills
Chris and the folks at Tuffy do a great job keeping all of my vehicles running and in great mechanical condition. They provide specific price quotes before the work is begun, and have always completed the job within the time estimates provided. A very reputable auto repair shop.
— Drew G., Perrysburg, OH
— Tuffy Perrysburg
Great place for anything your vehicle needs! Very friendly and very knowledgeable on vehicles. Chris is very friendly and always makes time for the customer!
— Kevin J., Toledo, OH
— Tuffy Perrysburg
Went to monroe auto big rays Tuffy on 44th st in Kentwood was the only place that could fix my 2001 supercrew. Very honest and true 2 their word! I'm impressed , best Service and Prices in town. Trust me spent over a thousand trying 2 fix brakes at the other shops with no avail! Tuffy fixed it, Also gave me a loner car for free! Finally!!! I found a place I CAN TRUST!!! Thank you to the guys at Tuffy in Kentwood!!! God Bless You!
— calvin a., Kentwood, MI
— Tuffy Kentwood (Kalamazoo Ave. SE)
The manager Bob is a thief. Very shady, dont trust him.
— S H S., Bloomingdale , IL
— Tuffy Glendale Heights
Just wanted to thank you for not only taking excellent care of my F-150 Truck (Eds Sable too), but also for graciously permitting me to put a brochure and business card display in the reception area of your shop. Ron you are the best! You too Wahin! When we moved to our current home 9 years ago, we were hoping to find a good repair shop. We happened to try out Tuffy under the previous owner one day. The service and the manager were excellent. The shop eventually was sold to Ron and he has continued the tradition of excellence in service. Im also going to give you some free advertising on the Business Affiliates Page of my website by putting your Logo there. When someone clicks on it, they will be taken immediately to your website. Another way to thank you for years of good service. Check it out at: www.newdaypcs.org
— Rev. Carlene A., Bloomingdale, IL
— Tuffy Glendale Heights
to your owner-just wanted to once again relate how totally delighted we are with your service garage. have been with you for years(many)-recently had two cars serviced. excellent, as usual. your technicians are absolutely top-notch,simply the best, and your manager, Mr. Gordon is possibly the best I have ever seen in the business! always friendly, helpful, knowledgeable, courteous-all the right stuff. we know that your staff will help us in every way and will be honest and trustworthy-so, so important-we sing your praises and will send others your way-have a beautiful weekend and happy new year!
— Keith C., gahanna, OH
— Tuffy Gahanna
I went in with a idling problem for my 07 caliber....The problem was diagnosed correctly and repaired. Pricing was completely fair! Everyone there was approachable and friendly...Would definitely recommend
— Mary L., Manual, IL
— Tuffy Lake in the Hills
Kevin was great, took care of my needs. Did everything they said they would at fair price. Well go there again when I need anything fixed
— Ronal A., Woodstock , IL
— Tuffy Lake in the Hills
Anthony was so amazing! He was quick and efficient. He was super helpful and friendly.
— Stephanie L., Sanford, FL
— Tuffy Winter Springs
Consistently providing quality services/repairs for working professionals/teachers/mothers/etc, who need to rely on their vehicles to visit family&friends hundreds of miles away, in other states. John&Joe know how to go above and beyond customer expectations, to provide peace of mind&added safety for those of us who worry about our loved ones traveling great distances over the holidays.
— Davey J., Cedar Springs, IL
— Tuffy Batavia
This place is amazing. Will never go anywhere else. They treat their customers as they treat their family. It's nice to know that you're not going into a shop that's going to take advantage of you. All they want is what's best for you and your vehicle at the best way how. These guys were amazing will always keep coming back. Set my daughter in for something with her car and she had a great experience at them as well I had to call and thank them because I was so appreciative.
— Dawn B., St. Charles, IL
— Tuffy Batavia
Honest people great prices. I appreciate honesty as others have not been honest and told and sold me repairs I do not need. Thanks John and crew.
— George T., Batavia, IL
— Tuffy Batavia
Jim and the staff are beyond awesome! My daughter at CMU had my Volvo and they went out of their way to make the repair for us. Kept in touch with me throughout the process. Definately recommended 5 stars plus!!!
— MARY L., BERKLEY, MI
— Tuffy Mount Pleasant
I've never been at the mercy of a auto repair place, because of the fact u hear horror story's and the possibility you could get priced gouged, specially because of r situation (out of towners)!well we woke up at r hotel ready to go back to Holland Mi n there was a red flashing light on the dash board n r car would not go more than about 2/3 mph! My wife n i were absolutely mortified, being out of town feeling stranded (on a Holliday weekend)! Bottom line I call Tuffy Jim he guided me rt to place! Said anitinally it would b a couple hrs, he got me rt in!!!! It was a stuck throttle his mechanic cleaned it out, test drove it and it was good to go!!! We felt there is still good service out there and we definitely got it with Jim and his staff, he did not even charge us for cleaning out the throttle switch, we jus wanted to make sure we got home safe, God love Jim and his entire staff at Tuffy!!!!!!!!
— Sam & Alexandera S., Holland, MI
— Tuffy Mount Pleasant
Ryan and the team at Tuffy goes out of their way to provide great customer service. My overall experience has been great from making the appointment through competition of the service. I was quoted a price for the work and after they analyzed the vehicle they determined the price would be higher. Unlike most shops Ryan kept his word and put in a discount to keep the price at what he quoted. Tuffy will be my repair shop for all future needs.
— Jon C., Plainfield , IL
— Tuffy Plainfield
I dont normally leave reviews on sites but the service I received from this Tuffy location was outstanding. They were quick to get back to me with the what needed to be fixed on my vehicle. I was provided with three sets of options on repairs my vehicle needed with safety at the forefront of their options. Jeremy and Ryan were both very knowledgeable and explained all the issues in terms that I could understand so I could make a sound decision on what direction I wanted to take. I would recommend that anyone with vehicle issues take their vehicle to this location, you wont be disappointed, by the best customer service I have receive in a long time.
— Raymond A., Plainfield, IL
— Tuffy Plainfield
Both Jeremy and Jake guided me thru the repairs to the A/C system and the other repairs necessary after an inspection ...we do plan to return for the additional work and our expectations are that the same exceptional service will be provided .... nice job and thanks ...
— Dennis k., Plainfield, IL
— Tuffy Plainfield
The workers are very respectful and always very nice. The shop is clean. The pricing is fair, the work is done in a timely manner, and they honor all their coupons. A nice neighborhood fair repair shop.
— Suzanne C., Lake in the Hills, IL
— Tuffy Lake in the Hills
Two other major chains failed to fix the grinding vibration. Tuffy in LITH diagnosed and corrected the issue to my great satisfaction. Even got a ride home and back. Good techs and friendly service.
— Ron ., Lake In The Hills, IL
— Tuffy Lake in the Hills
I went and received work on my vehicle three different places within 6 months or less for the same issue. I then went to tuffy and they told me the main issue with my car was that I need an oil pan replacement... problem solved !!!
— Tara H., Lake In The Hills , IL
— Tuffy Lake in the Hills
Anthony was very helpful and greeted me with a smile
— Anthony .., Winter Springs, FL
— Tuffy Winter Springs
Staff is very friendly and helpful. They worked to identify the true problem and the best affordable way to have my car fixed. They made our nightmare that was caused by another auto company to a happy ending. I will be sure to continue to use them and refer anyone to them.
— Melissa J., Charlotte, NC
— Tuffy Charlotte (Rocky River)
Thanks for quick service and most excellent pricing for services rendered I really appreciate you guys
— Carmen A., Holland, OH
— Tuffy Toledo (Central Ave.)
I've had my car serviced here a couple of times. Great service and friendly staff. I would recommend Tuffy Auto Service to my family and friends.
— Walt J., Toledo, OH
— Tuffy Toledo (Central Ave.)
The manager Tony went out of his way to get me back on the road tonight. He and the mechanic Jeremy stayed late to complete the job. I would recommend Tuffy Auto to all my falmily and friends!
— Walt J., Farmington, MI
— Tuffy Farmington Hills
I am very happy with the wonderful treatment that Tuffy gave me when I had my car serviced. They were fast and fair in their prices as well as courteous and friendly. I will definitely use Tuffy of Bloomington again.
— Ann T., Bloomington , IL
— Tuffy Bloomington
I was able to get my vehicle in right away before we left for your trip. Great customer service! We definitely be back!
— becky B., hudson, IL
— Tuffy Bloomington
The very first time I went to Tuffy, they were very welcoming. They ran an estimate for my car in a short amount of time, and got the work done in timely manner. Great service
— Sara A., Bloomington, IL
— Tuffy Bloomington
The staff at Tuffy are very friendly and both Jason and Mike do a good job of explaining complicated car issues in terms that make sense to those of us that are ASE certified.If you have an issue with your vehicle, Id recommend taking it to Tuffy.
— Tim R., Bloomington, IL
— Tuffy Bloomington
I went to get an estimate on getting my brake pads replaced the estimate I received was at least $100 less than others I had received. They were able to fit me in the same day to get the work done. The office manager was very helpful and I was able to use a loner car while my car was getting the work done. I saw a sign on their counter referencing coupons that were available for a discount. She instructed me on how to get this coupon. Saved me an additional $50.
— Roger L., Normal, IL
— Tuffy Bloomington
The staff is professional, helpful and friendly. Thank you Brandon Newbanks and the entire staff for your help. Anyone out there that needs your vehicle fix or looked at, this is the place to go too. I will be coming back again.
— Robert H., Bloomington, IL
— Tuffy Bloomington
Tuffy's diagnosed and repaired and serviced our 2002 Toyota Highlander Limited in a timely fashion so that we can get much more use out of this vehicle.
— Ray B., Lincoln, NE
— Tuffy Lincoln
I can rely on Stacey to give me the straight story about what maintenance replacements or repairs are necessary to keep my older car safe and road worthy. He, and the other pros working there, clearly take pride in their work. I recommend them for all of your truck or car needs as they will give you dependable advice.
— Frank G., LINCOLN, NE
— Tuffy Lincoln
We had an issue with our Ford dying out in cold weather and at a stop. Tuffy's diagnosed the issue quickly and had us back on the road. Great, trustworthy service and value. Thanks much, K. Cain
— Keenan C., Lincoln, NE
— Tuffy Lincoln
Jim and the staff are beyond awesome! My daughter at CMU had my Volvo and they went out of their way to make the repair for us. Kept in touch with me throughout the process. Definately recommended 5 stars plus!!!
— MARY L., BERKLEY, MI
— Tuffy Mount Pleasant
I have taken my cars, from a 2002 Jeep Liberty, to a 2009 BMW, and have NEVER been disappointed in the service I've received! Keith ALWAYS explains everything to me in terms I can understand. They have NEVER tried to sell me anything, but only make sure I understand what may or may not be needed! Won't go anywhere else! These guys are top notch!
— Crystal H., COLUMBUS, OH
— Tuffy Grandview
Kieth was wonderful. I brought my boyfriends car in for an oil change the other day, and he was respectful and accommodating to my requests. As a young female, I often feel that car service centers will try to take advantage of what they assume is my lack of knowledge regarding what services I need done...I did not feel as though this occurred at this location, Keith did not try to push services or products on me for the car. I find this incredibly valuable! The price for a full synthetic oil change was reasonable, and when I asked them to look at the brake pads and let me know how much life was left - they did this no problem! This Tuffy's easily deserves a 5 star rating! I am so thrilled with my choice to come here.
— Cara B., Grandview Heights, OH
— Tuffy Grandview
My wife and I spend three to five months in Florida every winter and finding reliable and honest Auto Service is somewhat difficult. I have been dealing with the Tuffy's on Racetrack Road in St Johns County for approximately 3 years. I would and have recommended them to other part-time residents. I found out today that they had recently changed hands but a familiar face is still employed there and he was the person who first gained my trust. I met the new owner and he seems like a genuine individual.
— Gary W., Saint Johns/Florida, FL
— Tuffy St. Johns
I'd give them 6 stars if I could. These guys are always friendly and willing to shoot you straight. I have all 5 of my vehicles serviced by them and will continue to do so. I like that they are honest and even when I watch Ben's service writers interact with other customers, they don't pressure them into unnecessary repairs or costs. They are informative and suggestive when necessary, but listen to their customers. I've recommended them to all of my friends in the area. Great group of guys!
— Matt B., St. Johns, FL
— Tuffy St. Johns
I have been taking my car to Tuffy for 12 years, and the quality of the work has always been excellent!The staff always goes above and beyond and are always great about taking care of any problems that I have with my car while being on the lookout for any potential problems that may arise. Theyre always up front with the costs and always mindful the situations when I have to be more budget conscious. I wouldnt think about taking my car anywhere else because every time I go to Tuffy, I know that my car is in great hands!
— Neal M., St. Johns, FL
— Tuffy St. Johns
I have been bringing my vehicles to Tuffy for the past 6 years. Justin, Ben and all the staff have always been great to work with. Always reasonable, priced fairly and always addresses my concerns fully. A great group of guys that back up their work and provide excellent customer service.
— Diane N., Saint Augustine, FL
— Tuffy St. Johns
As a widow who knows zip about maintining a car, I have relied on Justin and the team to keep me safe while running up and down 95 from Palm Coast where I live to St. Johns where my daughter is. They have stayed late to finish a repair so I could get back home, worked with me to break a needed repair into smaller parts that I could afford, and always with a smile, lots of patience and an explanation of what needed to be done and why. I can count on them. In this day and age, that's huge!!
— Judy L., Palm Coast, FL
— Tuffy St. Johns
*Excellent customer service, very friendly, family environment. *Staff is very knowledgeable and trained in all types of vehicle repairs. *Reasonable prices, shuttle service, and quality parts and labor.
— Paul D., St. Johns, FL
— Tuffy St. Johns
The team fixed my tire when I was on call 2 different times. They are my heros
— Susan O., Saint Johns, FL
— Tuffy St. Johns
The guys at Tuffys always are friendly and professional and work to get you and your vehicle safely on the road!!
— Gina L., St. John’s , FL
— Tuffy St. Johns
I have been a customer of Tuffys for over 10 years. They have consistently the best service and the best customer service around. They are upfront and communicate every detail of your car servicing. They worked with me on an older car helping to decide what was smart financially as well. They have serviced multiple cars for us. Highly recommend!!
— Katie O., Saint Johns, FL
— Tuffy St. Johns
Tuffys On Race Track Road is our go-to automotive center and has been since they opened! The staff is awesome, professional and definitely customer service focused! They are also very accommodating and complete any service needed in a very timely manner. Would recommend Tuffy to anyone needing service on their vehicle.
— Tom W., Saint John’s , FL
— Tuffy St. Johns
Ive been taking my cars here to Tuffys, St. Johns, since moving to the area six years ago. As a retired military aircraft technician I was trained to do my job by adhering to high moral principles and professional standards. So its no surprise that I expect repair technicians working on my familys vehicles to perform work in a similar fashion. Justin and his team impressed me from day one. I had tried other repair shops, but was unsatisfied by their work. But here at Tuffys, this shop was different. When you sit in their waiting room and observe, its easy to recognize that they treat everyone who comes through the door as valued customers. You see they are able to communicate effectively and put patrons at ease about the diagnosis and repair suggestions they are given. In addition, the quality of the work Justin and his team have performed on my vehicles has been exceptional. They helped me to improve a severe tire wear issue and were instrumental in recommending suspension modifications that I could do myself to make it better. After, they were eager to assist in performing the additional, and more tedious, wheel alignment adjustments necessary, all of which achieved positive results. Other shops are reluctant to offer or devote that kind of time and effort. Because I feel it is important to choose a shop with well trained technicians and superior customer service to work on my car I will continue to do business with the people here at Tuffys St. Johns.
— Bill W., Saint Johns, FL
— Tuffy St. Johns
I moved here from NY and had no idea where to take my car for service. Based on reviews i decided to give them a shot. Since the first time I brought my vehicle to Tuffys they have been honest about the repairs. I had taken my Honda to get brakes in Jax Beach, but heard a noise coming from one of the wheels. I took it to Tuffys for an oil change and asked one of the guys to check it out for me. Turns out the brake shop left an old piece that should have been changed when my brakes were replaced. They fixed it for me no charge. I take all my cars there for repairs and referred my daughter to go there as well. Justin, Brian all the guys there are helpful, knowledgeable, and pleasant!!
— Andy A., Ponte Vedra, FL
— Tuffy St. Johns
I have been doing business with Tuffy's for many years. I find them to be honest, dependable and fairly priced. Justin, Brian and the rest of the crew put the customer first. They properly raise issues they find during the inspection but dont just find things to sell you. I have come to trust them as my auto shop and take all our cars there, even the new ones. I can recommend them highly to anyone looking for a place to service their car or truck.
— Chuck F., St Johns, FL
— Tuffy St. Johns
We have been using the Tuffy on Racetrack for over 5 years. Ben and his team are top-notch. We consistently receive great service and they truly work with you based on what you need. In a rare case where something needs to be revisited, they have more than stood behind their work. Fair, knowledgeable, convenient, and professional. I would certainly recommend them for all your regular vehicle service and repair needs!
— Jonathan M., Saint Johns, FL
— Tuffy St. Johns
I have a 2006 Mazda Tribute that Tuffy has been servicing since I purchased the car brand new. I currently have 210,000 miles on the car and she runs like the first day I purchased the car thanks to Brian, Justin and the rest of the mechanics at the St Johns Tuffy servicing the car properly and when brakes, etc., needed replacement they would tell me what needed to be done. All of our other vehicles (wife) also only go to Tuffys, they are the best.
— Mike C., St johns, FL
— Tuffy St. Johns
I made an appointment for an oil change. When I arrived I was greeted in a friendly manner. During the oil change, the technician saw that I had a filter that had never been changed. He also found a nest, that possibly a mouse had made in the area of my engine. He suggested a new filter, and he also cleaned out the nest. The waiting area was clean. Im happy with the service I received.
— Lorri H., Grove City, OH
— Tuffy Grove City
Tuffy Winter Springs is amazing. First visit and they helped me immediately!!
— Jaymi D., Casselberry , FL
— Tuffy Winter Springs
I went in last month for the first time for the free Veterans Day oil change. They were full that Monday, so they honored the Veterans Day deal until Friday when they could see me. They did the job quickly and correctly, and had a lounge area with drinks for me to wait while they worked. Ill definitely go back.
— Tanner H., Toldeo, OH
— Tuffy Toledo (Central Ave.)
Great place. As a woman you have to be cautious when taking your vehicle in for repairs. In my experience, mechanics try to make you think you need more than you do. Not here. Very honest. I will definitely come back and tell all my friends.
— Janice H., Altamonte Springs, FL
— Tuffy Sanford
Highly recommend! Very friendly staff that our helpful in truthful .
— Samantha B., Fargo, ND
— Tuffy Fargo
Billy was great, finding the my ac problem right away. Jay was great explaining everything to me, offering a good finance option and was able to schedule the work right away to fit my schedule. Vic actually did the repair and did a reat job getting it completed quickly. I couldnt be happier, unless it was free!
— Peggy E., Casselberry , FL
— Tuffy Winter Springs
Tuffy is awesome! I'm always so worried when I go to an auto service center because I don't want to be taken advantage of. They are so helpful and so honest! I tell them what I can afford to pay and they are always willing to work with me!
— Mica D., Orlando, FL
— Tuffy Winter Springs
I have an older car and there are a lot of things wrong with it that I can't quite afford to get all done at the same time. Tuffy helped me to prioritize what I need to do first to stay safely on the road, then set up appointments to get the other things done. I really appreciated that!
— Lynta C., Orlando, FL
— Tuffy Winter Springs
i have had car trouble for awhile, but one day it starting acting up really bad. ive been to multiple places, spent $$$ trying to get it fixed, with no luck. i finally brought it to tuffy tire and auto service and within 3 hours, everything was fixed at a reasonable price. its been about a week since i brought it here and its still running perfect! would i will definitely be coming here from low on, highly recommend them!
— alexis c., fargo, ND
— Tuffy Fargo
Jim at Tuffy's has on several occasions taken very good care of my college student. We live 7 hours away and my husband and I have been very grateful how he always goes the extra mile with our child. They have always called my husband and goes over everything with him and also very respectfully with our daughter. Jim always goes the extra mile. Tuffys gives student discounts, triple A discounts etc they also always check to see which will benefit her the most.
— Kathy M., Iron River, MI
— Tuffy Mount Pleasant
— gerry p., wallaceburg, ON
— Tuffy Port Huron
My father and I were traveling from Pa to Georgia in his Mercedes when smoke suddenly started coming out from under the hood and exhaust pipes. I existed the interstate and pulled into a gas station intending to call AAA. I happened to see Tuffy right next door so I went in and spoke to a technician. Everyone there was extremely kind and helpful. They were obviously busy but within 30 minutes they were looking at our car. Within 2 hours they had gotten the part that was needed and we were back on the road. I could not ask for better service and the price was way less than we anticipated. Thank you for making what could have been a stressful incident very easy!!
— JANET P., Waterford, PA
— Tuffy Charlotte (Rocky River)
I travel down often for vacation. I always go to Tuffy on Daniels. Paul the new manager is always friendly and devoted to the work being performed.
— Cindy l., F, FL
— Tuffy Fort Myers (Daniels Pkwy)
Just recently moved to area, brought my car in to checked out. My experiance was GREAT!!!! Shop was neat and clean and the Manager Paul was honest with what work needed to be done and made me feel at ease!!! You won me as a customer!
— Kathy K., Fort Myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
Paul and the guys are Friendly , service is great . and fast. Prices are awesome . Thanks for taking the time !!
— Kelly M., Palm Bay, FL
— Tuffy Fort Myers (Daniels Pkwy)
Great job and thanks to the new management
— Donna w., N. Fort Myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
Great Team and Great atmosphere! Will definitely recommend to everyone I know!
— Tammy G., Deltona, FL
— Tuffy Sanford
I got a flat tire while in Orlando for business. Tuffy's was excellent and had me in and out in no time so I could make my meeting. Excellent service. I would highly recommend.
— Christy B., Ocala, FL
— Tuffy Sanford
Tuffy is amazing!!! They properly diagnosed a cooling issue I had, where another mechanic shop wouldn't listen to me and assured me it must be a head gasket...(it wasn't a head gasket). Thanks to Tuffy my car is up and running. I will always go back to them to service my vehicle. The manager is really nice and makes it a point to be personally involved with the customers and their vehicle issues. They offer you a ride home and to pick you up if you need to leave your car there. Very nice staff and great workers!! They make you feel like you are a part of the Tuffy family...they go out of their way to help their customers!!
— Valerie S., Mt Pleasant, MI
— Tuffy Mount Pleasant
Good service and Professional Staff - Slow turnaround time - took an hour and a half for a oil change that I had scheduled.
— Debbie P., Plainfield, IL
— Tuffy Oswego
I brought my car in for what I thought was going to be a costly repair. The owner was so honest and helpful, along with Nick (who drove me to work). They both took the time to explain everything with my vehicle and even gave me a discount. They are literally the most honest people I have ever brought my car to. I would recommend them to anyone. I will bring my car here from now on!
— Katie B., Manhattan, IL
— Tuffy Joliet
i have been a loyalcustomer to the Lockport tuffys for the last 8 years with both vehicles. the entire staff is beyond professional & competent. more importantly I trust 100% that all their billing & mechanical suggestions are and have been more than fair & true.
— drew s., new lenox, IL
— Tuffy Lockport
I give this place 5 stars! David was so honest and helpful and saved me alot of money. I will go back and also refer my family and friends . Thank you
— Melissa ., Torres, IL
— Tuffy Chicago
Honest dealings and my pricing was very reasonable. Nick provided good suggestions to optimize my cars life.
— John L., Miromar Lakes, FL
— Tuffy South Fort Myers
I have always used brian/ben to service any vehicle I have at the time. today I had a loose panel screw & I thought it might have been something that was done on my last repair, it wasn't. Never the less Ben put it on the lift and fixed it in no time flat. I thought I had a problem, instead I had a favor to ask! Thank-you guys. I always knew why I take my vehicle there. They really are the best!!!
— kevin w., tampa, FL
— Tuffy Gunn
Carl and team never fail to impress with outstanding service and a customer first approach. I have yet to find another car service that I can trust like Carl, Ron and Brad.
— Matt I., Galena, OH
— Tuffy Westerville
Always willing to go extra steps to keep your car safe. You can trust these guys!
— John W., Powell, OH
— Tuffy Westerville
We really appreciate the service at Tuffy Westerville. The guys do a great job, and Ron is always very patient and thorough in explaining what work is needed and the costs. This is a great place to get great service!!
— Katie L., Westerville, OH
— Tuffy Westerville
My 1996 ranger never ran better after your work. Thanks I'll Be Back
— john W., Powell, OH
— Tuffy Westerville
There wasn't a rating higher than Excellent! Thank you for always taking such good care of us and our vehicles!
— Jane K., Westerville, OH
— Tuffy Westerville
I took my vehicle to other service providers in town, none of which were able to diagnose the issue I was having. Tuffy's took me for a FREE inspection and found the issue in less than 10 minutes. I know were I am taking my vehicles from now on...Tuffy Tire & Auto Service.
— Brian T., Fargo, ND
— Tuffy Fargo
I walked in 5 minutes to closing after getting a flat on interstate. They were busy wrapping up the day but took the time to change my tire and get me on the road again. They even offered to store my used tire so I could work out my road hazard insurance on my way back through. Outstanding service and friendly staff!!!
— Javin B., East Grand Forks, MN
— Tuffy Fargo
I was thoroughly impressed with their service . We had picked a nail up in our tire and look for locations nearby that could remedy the situation. Their service was super fast and their customer service agent was phenomenal! I would highly recommend their services. I believe you can trust them To do the right service at the lowest price.
— John F., Versailles, KY
— Tuffy Charlotte (Rocky River)
I took my two cars for an oil change yesterday, not only I was pleased with the service and their price(always try to find a coupon through their website), I was also so lucky to meet the new owner(Chris) while I was there. He was so kind and friendly enough to take me to my car along with the technician to explain in detail what and why needed to be done. So yes absolutely Excellent Service!!!!!
— Henry H., Oviedo, FL
— Tuffy Winter Springs
I have all my car repairs done at Tuffy in Fargo. The service is always excellant
— :Peggy B., Halstad, MN
— Tuffy Fargo
I've used Tuffy since coming to West Fargo over 7 years ago. They have always treated me and my car right. I had over $1,000 work done yesterday and when I went to pay with my credit card, it wouldn't go through. I was so embarrassed, but Scott was very patient and called the bank. It seems the bank had a limit on how much can go out in a day. Evidently for the customers good. The bank changed the limit and it went through just fine. I will continue to use Tuffy. I find them to be very honest and the work they do is excellent. I will say I miss the carnation they normally put in the car after the work is done.
— dinah s., West Fargo, MI
— Tuffy Fargo
I needed an oil change since I moved to Fargo in March and didnt know where to go. I researched places in Fargo and Tuffys had great reviews. Car got in for an oil change, I asked them to look at the shaking in my car. Took it for a drive and informed me of needed new brakes and rotors. Set me up with a courtesy car and changed my oil, brakes and rotors. Shake is gone and like Im driving a new car! Thanks Tuffys!!!!
— Teresa S., Fargo, ND
— Tuffy Fargo
Great service Friendly Very Satisfied with the speed of the service and the courteous staff
— Kenneth G., Indian Land, SC
— Tuffy Fort Mill
I always recieve great service here on my car ss well as awesome customer service!!
— Joanie B., Indian Land, SC
— Tuffy Fort Mill
They was awesome an got the job done thanks to all who fixed my car
— Melissa B., Pineville, NC
— Tuffy Fort Mill
I had the front bake shoes replaced on my car and they had it complete in no time. Very quick and I am happy with their work.
— Donna L., Fort Mill, SC
— Tuffy Fort Mill
I have been taking my VW to Tuffy's for service for the last 6 years. Since I am a loyal customer, it goes without saying that I am very satisfied with their service and pricing. I highly recommend Tuffy's.
— Les T., Chicago, IL
— Tuffy Chicago
Great & friendly service. Love the convenience of the loaner car.
— Alicia V., Loves Park, IL
— Tuffy Rockford
I have been coming to this tuffy for years. I always feel respected and treated with true professionalism. I have to compliment them on their quick efficient services to get my vehicle ready in specific time frame requested with staff working past closing to complete job. I appreciate the honesty with estimates and assisting in prioritizing what needs completed first. I have to compliment tuffy working with me in a timely cost effective manner. Mike the manager makes you feel welcome and he has great work ethics and values . I recommend tuffy and will continue to return for my vehicle repairs and general maintenance.
— Jenny B., Gahanna, OH
— Tuffy Gahanna
Susan and her staff at Tuffy have always done Great work and provide Excellent service! My dad, myself, and my sister have had all of our vehicles serviced here when needed for the past 8 years. They are very friendly and always get the work done quickly and professionally. They are the BEST auto service company in the area - I would highly recommend them for any auto servicing needs!
— Kimberly S., Joliet, IL
— Tuffy Lockport
I want to say, THANK YOU GUYS!! If you genuinely want some great people with heart ; to help you out with your car, than you should go here. Great people, great service, and down to earth. Thank you to Rusty, Sean and his wife,and all the employees. I applaud you!!!!
— Lynn M., Vermilion , OH
— Tuffy Lorain
Honest, reliable, fast, helpful! I learned my lesson about going elsewhere and will be here with Steve for everything!!
— Cathy D., Fort Myers, FL
— Tuffy South Fort Myers
My car read low tire pressure while I was driving on 41. I looked over and saw this Tuffy station. I pulled in asked them if they could help me put air in my tire. The gentlemen behind the desk immediately came out checked my tire and we noticed a screw. He immediately notified another mechanic, they backed my car in plugged the tire and I was off. I was extremely impressed how friendly and fast they were. They were busy but waited on me immediately!
— Cindie T., Fort Myers , FL
— Tuffy South Fort Myers
I would like to say that I appreciated the AWESOME customer service provided by store manager Mike Gordon! He was professional, polite, and very knowledgeable. I WILL return to this location! Great job Mike!!
— Angela B., Columbus, OH
— Tuffy Gahanna
My wife and I moved to Columbus from Florida. Had issues with her car and not knowing where to turn a friend of Kyle Suffaletto lead us to Mike at Tuffy, Gahanna. Fixed her car and has just serviced mine, they are timely, knowledgeable and priced fair - we trust them with our vehicles and will always make the trip from New Albany. Great Service would certainly recommend!
— Robert B., New Albany, OH
— Tuffy Gahanna
My car has over 40,000 miles and I thought it best to have my brakes checked. I went to shop near my home and after their inspection they told me that I needed new rotors and brake pads now on all four wheels at an estimated cost of over $800. I then read reviews on several other shops and discovered Tuffy with a very high rating. When I arrived even without an appointment, they drove my car first and then took a look at my brakes and concluded that nothing needed to be done at this time and that I had maybe 10,000 or more miles left before anything needed to be done And they took the time to actually show me the rotors that were not scored and looked to be in good shape. They passed up an opportunity to sell me an expensive brake job but instead gave great customer service... putting the customer ahead of them making a quick profit. Refreshing to know there are still honest people in the car repair business...very professional and I certainly recommend them highly!
— Bob L., Estero, FL
— Tuffy South Fort Myers
Super Excellent service and on the spot correct diagnosis and fix of my Jeep by Steve. my rude phone encounter with Naples Jeep was luckily not followed by a costly, unnecessary service visit. I am switching all my service to this Tuffy's location...highly recommend!
— Debbie C., Bonita Springs, FL
— Tuffy South Fort Myers
Steve and his team are top notch! I always get great service at this Tuffy location. Recently I picked up a nail in my tire. Steve and team fixed it for $18.00. They saved me hundreds. I am so thankful I have a service center I can count on and trust for all my vehicle needs.
— Stacey M., Fort Myers, FL
— Tuffy South Fort Myers
Brian and Fredo ALWAYS takes excellent care of me and the needs of my car. I KNOW that everything that I get is needed and will work perfectly.
— Wanda P., Tampa, FL
— Tuffy Gunn
— mulan D., Plainfield, IL
— Tuffy Oswego
Brian and Kip are always top-notch guys! Amazing service, and truly friendly people. You can feel comfortable and relaxed knowing that these gentlemen will always take care of you and provide the best service available in the industry.
— Chad M., Mount holly, NC
— Tuffy Charlotte (Rocky River)
My car runs so well now that it doesn't even feel like the same car! Mike, Heidi and the whole team went above and beyond on my behalf. Will I go there again? Of course I will! And you should too! They are friendly and look out for you personally - your convenience, comfort and budget. Thank you, Tuffy Gahanna!
— Karen S., Columbus, OH
— Tuffy Gahanna
These guys are very much friendly and taken good care of my car. These guys are well experienced where they have identified the problem very fast as compared to other service stations. And they are very economical in pricing. I definitely recommend for everyone who want there car in good condition.
— Hemant B., Bellevue , NE
— Tuffy Bellevue
I went in for my appt.and was greeted by Amber, at the front desk, with her smile, courteous, enthusiastic, friendly personality, a great people person. She explained all the mechanical facts in easy words with explicit details and took her time even tho' I asked questions she was thorough with a caring attitude. Amber does all the paperwork and prices are reasonable. I felt very comfortable in this clean, homey-business office. The mechanic(s) are courteous and give eye-to-eye contact when discussing a customer's vehicle problems, etc. Dale was the Tech working with my car and did a great job checking all the mechanical parts,etc.A great hospitality convenience is can make own beverages while waiting for vehicle maintenance. Easy access off Cornhusker,too. Kaeep up the good work
— Carolann V., Bellevue, NE
— Tuffy Bellevue
I wanted to say thank to the staff at Tuffy's. Every time I've been in, it's been a pleasant experience. Not something you can usually say about getting your car fixed! I'm treated fairly and service is done as quickly as possible. I really appreciate and highly recommend Tuffy's!
— Lindsey T., Bellevue, NE
— Tuffy Bellevue
Wonderful service. I recommend anybody who needs repairs to come here.
— Geri G., Fort Myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
Brian & his crew has always provided me with the best of service @ a reasonable price. Their experience is in-matched! I would not take my vehicle to anyone else!!!!
— kevin w., tampa, FL
— Tuffy Gunn
Steve the Manager is incredible. Nick and staff are competent professionals; we are thankful to have them in our our area. My family and I do not trust our vehicles to anyone else. Thanks Tuffy!
— christopher g., ESTERO, FL
— Tuffy South Fort Myers
I have found a new home for most of my car maintenances. Super friendly service with a real clean waiting room. Prices were a bit over average, but it was WELL worth it! I've been looking for a place like this all over Columbus, OH for over 8 years, and I have found it! Thank You Tuffy!
— Daniel R., Groveport, OH
— Tuffy Grove City
I had to get my water pump replaced about 3 weeks ago, and I received excellent service. The staff was very polite and they got my vehicle in right away and it was fixed less than two hours later. I will definitely return because this is an auto shop that I feel that I can trust to bring my vehicle to.
— Alexis B., Fargo, ND
— Tuffy Fargo
Mike is the heart of this shop. He is like having a neighborhood mechanic. I honestly only trust his shop to professionally service and assess my and my husbands car.
— lael p., gahanna, OH
— Tuffy Gahanna
Both Heidi and Mike were friendly and courteous, I believe they were very honest with me and some of the problems they found with my brake system, I haul a 9,000 lb travel trailer so I wasn't totally surprised. I believe the price was fair and I know the work was done right because I can feel a huge difference in my trucks braking performance. I will be back and I will recommend Tuffy, Gahanna.
— Mike F., Gahanna, OH
— Tuffy Gahanna
Stopped at Tuffy to have my brakes checked. During inspection they found that I needed the axle on the drivers side replaced and it was in pretty bad shape. Had the work done & my car rides like a dream. Funny thing is that I had my car into the dealership for an oil change and tire rotation a couple of weeks prior and they never said a word. Pretty scary, as something could have happened on the highway had this not been found. Thank you George and the wonderful staff at Tuffy.
— Ruth B., Sheffield Village, OH
— Tuffy Amherst - Auto Repair Center
My experience here was great! I was treated very well, everyone was nice & knowledgeable, & friendly. They explained everything and let me know the price up front. They alienated the tires & also did an oil change. I would definitely recommend them, & I will be back.
— Cathy A., Orlando, FL
— Tuffy Winter Springs
I was lucky enough to get the neighborhood special coupon deal, and the maintenance people are amazing. They explain all things needed for your car, prices, and specials. Always very professional and super friendly.tr
— Lisa V., Oviedo, FL
— Tuffy Winter Springs
Great service and short time to do all your car needs. Great prices compares to other places. I highly recommend tuffy auto service for all ur car needs
— Ben C., Oviedo, FL
— Tuffy Winter Springs
I had a great experience at Tuffy thanks to Jay.He was very knowledgeable and professional. He took the time to explain in detail what and why I needed done.i would recommend anybody to go there.
— Mark S., Casselberry , FL
— Tuffy Winter Springs
Ive been going to this Tuffy location for about half a year and have gone for large car repairs and small quick fixes. Every time I have been in, I have received prompt, quick, and fantastic service. The staff is knowledgeable and polite and will go out of their way to make sure youre taken care of.
— Steven M., Winter Springs , FL
— Tuffy Winter Springs
I was having a crazy 18 hours. My front tire had a screw in the sidewall, and went to a dealer to be replaced; cost an arm and a leg. This morning, my back right tire was flat, and had to change it out before going to work. My father went in to Tuffy's in my place, and the staff was nothing but courteous and kind, finding out that it was just a valve stem replacement, and doing it at no cost, which has completely turned my day around. Thanks for all that you do!
— Chris P., Casselberry, FL
— Tuffy Winter Springs
I was pleased with the service, pricing and how fast the service was. I brought 2 cars for an oil change. Thank you guys for excellent service!
— Kevin P., Winter Park, FL
— Tuffy Winter Springs
— Jacquelyn S., Casselberry, FL
— Tuffy Winter Springs
There is no better place to go for your car repairs.
— Jim M., Winter Springs, FL
— Tuffy Winter Springs
Same day service - with a smile! You guys are great!
— Kerry Y., Winter Park, FL
— Tuffy Winter Springs
Very knowledgeable, courteous, and efficient. I will definitely be bringing my vehicle here again.
— J. Erwin D., OVIEDO, FL
— Tuffy Winter Springs
I like the very comfortable waiting area while my car is being serviced. The Keurig coffee service is a nice touch.
— Suzanne S., Columbus, OH
— Tuffy Grandview
This Tuffy location is the real deal. The personal, sincere service makes it feel like the shop I went to when I tagged along with my Dad, as a kid. Keith is great and so patient. He always makes time to answer all of my questions and explain the why and how. The waiting area is spotless and I've never waited longer than they've quoted me. I can't say enough great things about this location - it's really the only place I'd take any vehicle in Columbus. One more thing- Keith and staff always remember my name, are so polite and always check in about issues I've discussed in the past. I feel like this is truly a rare customer service experience! Thanks, guys!
— Sarah M., columbus, OH
— Tuffy Grandview
I was very impressed with the level of professionalism from the moment they picked up the phone to the moment I got in my car to leave and there was a flower and thank you note on my passenger seat when I left. The mechanic that took a ride with me to make sure they were addressing the right problem was both professional and fun. They didn't have the part I needed in stock so they offered to have it there first thing in the morning and gave me a loaner to get to work the next day. They estimated that they should have it done by noon the following day. I received a call around 10am the following day to let me know it was finished. The price was comparable to other places around town but the service was outstanding. I finally found somewhere to take my car that I don't feel like I'm getting ripped off!
— Skip D., Fargo, ND
— Tuffy Fargo
I brought my car here to get my tires worked on and I was extremely pleased with the service I received. Alex was very courteous and helpful. I 100 % reccomend this place!
— Erika B., Estero , FL
— Tuffy South Fort Myers
I couldn't have asked for better service! While visiting family in Lincoln, I needed to have a quick repair done before heading back on the road for the 7 hour drive back home the day after Christmas. Though they were very busy, Tuffy squeezed my car in for a quick repair and I was in and out in 20 minutes. The owner was extremely generous with the repair and the timing on a very busy day. My brother had recommended we go to this shop because he had heard rave reviews and he was right! Thank you!!
— Angie H., Boulder, CO
— Tuffy Lincoln
I wish that I could give Rick and Stacey and the guys a 10 star rating! Every time I bring my car here, they treat me with respect and I know that I am a valued customer. I trust them and know that they are going to do the right thing. I recommend them to friends and family and wouldn't take my car anywhere else! Thanks for the great service guys!!
— Francie C., Lincoln, NE
— Tuffy Lincoln
Tuffy's has always exceeded our expectations. I work in a body shop, so generally know what does and doesn't need to be performed on my vehicles. Rick and co. are very honest, don't try to add on services that aren't needed, and give you a truthful idea of services that may need to be done in the future. I recommend others to Tuffy's any time any mechanical work needs done.
— Ryan C., Lincoln, NE
— Tuffy Lincoln
So exceptional it is hard to know where to begin. Being lucky enough to have most our vehicles in the past decade serviced under warranty at a luxury dealership we were in uncharted territory when we bought a used minivan. After putting a ton of miles on it, it dawned us we should have it serviced. We knew going to our normal dealership it would cost an arm and a leg and on a used car it didnt make a lot of sense. I got word of this repair shop and in one visit I was more impressed than a decade of service at a luxury dealership. Everything from easily making a last minute appointment, to being walked through what to expect, to the unbelievable honesty at a time where it would be easy to take advantage of someone. They took apart my brakes initially thinking there was a lot of wear and tear, just to find out they were ok afterall. I will be a customer for life! Absolutely make an appointment you will not be disappointed!!
— Cassandra B., Elburn, IL
— Tuffy Batavia
Amazing staff and service. Very helpful in making sure you understand what they are doing. I would never again go anywhere else for any service.
— Dawn G., Clare, MI
— Tuffy Mount Pleasant
I took my car to Tuffy for the 1st time. It was an excellent experience from beginning to end! The staff is kind and very informative. They went above and beyond by finding me coupons to get the price down. The loaner car was a huge blessing, they warranty their work AND give roadside assistance for a year! We have found our new auto shop!
— Teresa K., Loves Park , IL
— Tuffy Rockford
Our family of 4 was driving home to Michigan from Glacier National Park when our Toyota Highlander started making an alarming noise. We had stopped in Fargo for the night and hoped that our SUV would sound better in the morning! When it didn't, we went to Tuffy and found out we needed a new water pump. Even though they were very busy with multiple vehicles needing repairs, Scott found a way to fit us on to the schedule, which was a huge relief since we had been on the road for 12 days and didn't want to add another due to car problems. Scott was professional, friendly, reassuring, and went out of his way to provide us with excellent service, even offering us a loaner car (which we accepted) so that we could go to the zoo and out to lunch while our water pump was replaced. Mike did excellent work and finished the job an hour before it was promised to us. He was also extremely friendly and a pleasure to interact with. I highly recommend this shop and would bring all of our cars to it if we lived in the area!
— Annie M., Plymouth, MI
— Tuffy Fargo
They took us in right away even without an appointment. Were very friendly and courteous!!
— Jay H., Bonita Springs, FL
— Tuffy South Fort Myers
I brought my auto to Tuffy's on 6/19 and feel I have finally discovered an honest service station. On 6/6 I brought my car to Galeana KIA, where I purchased it and have had it serviced. The car was not starting all the time. They replaced the battery which I expected. I was also told that I needed front brakes. I was surprised since I had an oil change on 3/8 and had travelled only 2291 miles. Below is the technician reports for both visits: 6/6 3/8 front 3mm lt. 3mm rt 6mm lt. 6mm rt rear 8mm lt. 8mm rt 7mm lt. 7mm rt I knew something was not right and said I wanted to think about this. How could my front brakes wear 3mm in 2,291 miles and how could my rear brakes improve 1mm. On 6/19 I met Steve Joslin, the Tuffy's Service Manager, and he took the time to take me into the service bay and show me my brake pads and show me what new brake pads look like. My brakes look great. The front brakes are at 60% and the rear at 80%. I will never bring my car to Galeana KIA again and count my blessings that Tuffy's was recommended to me. Thank you Steve for your honesty.
— Maureen M., Ft Myers, FL
— Tuffy South Fort Myers
Scott Miller is kind, friendly and got us right in. Great experience!
— Brandon S., Fargo, ND
— Tuffy Fargo
I returned to Tuffy Auto Center in Glendale Heights, IL, for the second time to get the remainder of my repair work done on my 2007 Nissan Altima, on Saturday 3/17/18. Once again, Ron Murnieks, owner, took very good care of me, and did the repair work that he had pointed out on my last visit with an estimate. It was done by days end as promised. All went well, and he saved me some money with his coupon discount and another added discount on re-alignment. I will return to his Tuffy Auto Service center as needed, and whenever my wifes car needs any extensive service. Thanks again for doing a fine job!
— Michael P., Bartlett, IL
— Tuffy Glendale Heights
When Dan, at Tom's Service in Wheaton, retired, I was hoping to find another trustworthy car repair business to take care of my Ford Explorer. After a while, checking on similar businesses in Wheaton, Glen Ellyn, Carol Stream, and Glendale Heights I came across Tuffy Tire & Auto Service at 1153 Bloomingdale Rd., Glendale Heights. The manager, Mr. Amin Wahdan, gave me a quote for needed repairs after the oil was changed and the seasonal check-up was performed. Mr. Wahdan was not only helpful, but he also provided me with good options, reasonable prices, discounts that saved me over $100.00 dollars, and truly listened to my doubt and concerns. It is sometimes difficult for a woman to get good car service, let alone not risking being taken advantage when requesting car service. However, I am a woman of faith, and I was prompted to take a leap of faith at Tuffy's. I'm delighted to share with family, friends, and anyone who asks for great car repairs that Tuffy at 1153 Bloomingdale Rd., Glendale Heights is the perfect place! They not only provided me with professional assistance, but the repairs to my Explorer were excellently done, on time, and they also provided a Warranty on all the parts and labor which exceeded my expectations! Thank you so much to Ross, Amin, and Al for your professionalism! Sincerely, Mafalda Novella
— Mafalda N., CAROL STREAM, IL
— Tuffy Glendale Heights
The guys at Tuffys are personable and honest about your automobile. They wont rip you by charging unnecessary fixtures on your car that doesnt need fixing. If you are looking for an honest, reliable auto shop, Tuffys is the place for you.
— Daniel S., Fargo, ND
— Tuffy Fargo
Scheduled an oil change, was very happy with the service. They did a free spring car inspection and showed me a couple of issues with my car I would have never seen normally. Chad was very helpful with the issues and explained them well. He even offered financing! Which made my day!!
— Megan M., west fargo, ND
— Tuffy Fargo
Chad did a wonderful job explaining what I needed to fix on my car and how much it was going to cost. He also made sure to let me know how long it would take and called when it was complete.
— Anna D., Fargo, ND
— Tuffy Fargo
Front desk person Chad was very nice. Answered all my questions. Car was fixed correctly.
— Frank M., West Fargo, ND
— Tuffy Fargo
Great Service!!!! Its great to find service advisors you can trust. Have had many repairs done at Tuffy and always been a pleasant experience.
— Zoey D., Fargo, ND
— Tuffy Fargo
What a fast turn around on a brake problem. Parts had to be special ordered, and still repaired the master cylinder 2 days earlier than quoted. Great people!
— Thomas C., KALAMAZOO, MI
— Tuffy Portage
I took my car into Tuffys for the first time last week. They were amazing!! Great service and the mechanic was so knowledgeable about the problem with my car. I will definitely be going back again when I need to. Many thanks to Ken, Jim Sue and Justin for having me have such a great experience
— Sue B., Rockford, IL
— Tuffy Rockford
I am so pleased with the service and the technical experience of your staff.I have been going to tuffy's for years and I will be going for years to come. Sincerely Yours, Ronald Berg
— Ronald B., kalamazoo, MI
— Tuffy Portage
August 2017: I had a few different noise issues on both front and back of vehicle. I was not satisfied with previous service provider, so I took my car to Grand Haven Tuffy and I was pleasantly surprised at how quickly they resolved issues. Service techs did a great job and Dan made visits pleasant with his we want to make you happy attitude.
— Lisa R., Grand Haven , MI
— Tuffy Grand Haven
Outstanding service. Honest, dependable. They will diagnose and go get your issue and fix it properly. Flexible scheduling makes it customer friendly also. James is the best.
— james l., Sturgis, MI
— Tuffy Sturgis
I BELIEVE THE SMILES AND CHEERFULNESS OF GINA WILL BE MISSED. I KNOW I WILL MISS HER. I AM HAPPY WITH MY SERVICES WITH TUFFY.
— PEGGY M., ROCKFORD, IL
— Tuffy Rockford
My family has been a customer of John, Joe and the Tuffy Batavia team since shortly after they opened in 2001. For 17 years they have serviced our cars - and have provided outstanding service for my wife & I and a variety of kid's vehicles. I HIGHLY recommend John and his entire team. They are efficient, honest and true automotive professionals. As we prepare to leave Batavia for a new home, one of my deepest regrets is the loss of a honest and professional automotive shop. John, Joe (and the rest of the team), for all of my family - THANK YOU for 17 years of service. And for being our friends! Tom
— Tom M., Batavia, IL
— Tuffy Batavia
WE LOVE TUFFY ROCKFORD (Well, really Loves Park). From their excellent big dollar item service to their routine maintenance items, our whole family comes here. Be sure to check for discount coupons and have a laugh with Jim, Gina, or Danette while you are waiting. I even heard that they worry about the shop while on vacation. I used to do that, Jim. Focus on the fun with your kids!!! Seriously wonderful place. Arlene (Marty).
— Arlene Z., Loves Park , IL
— Tuffy Rockford
Steve and his crew are truly awesome people. They are extremely knowledgeable, helpful and friendly. I am typically very insistent about doing all of my own work on my vehicles but lately have not had the time. After having a handful good experiences at their shop getting tires mounted/balanced/patched, I decided to take my truck in for an alignment and tire rotation. I left my truck with them and took an Uber home, after a few hours Steve called me and insisted that I came back to the shop to see the many issues and worn out parts that were going to need replaced in the front end of my truck. I told him that I would head that way, just had to call an Uber he instantly replied "don't worry about paying for an Uber, I am coming to pick you up." They picked me up, we discussed the issues at hand and what we were going to replace and then they drove me back home. Steve and his crew really understand the true meaning of customer service. To be 100% honest, before working with Steve and his crew I would never take any of my vehicles to a chain mechanic shop for anything but tires. I am glad to know that I have a shop near by that is capable of doing the right thing, the right way, at a fair price.
— Jake S., Fort Myers, FL
— Tuffy South Fort Myers
Prompt, friendly service! They are extremely accommodating. I highly recommend this location.
— Mary D., Rockford , IL
— Tuffy Rockford
Prompt, friendly service! They are very accommodating, as well. I have experienced this quality of service for 3 years. Id recommend this location to anyone who asked.
— Mary D., Rockford , IL
— Tuffy Rockford
I was fortunate to discover Tuffy Tire and Auto when I moved to the area a couple of years ago. Great staff, great service and most competitive rates. I can count on the right diagnosis, best recommendation for repairs and most economical outcome. It would be my first recommendation to anyone seeking an accurate diagnosis to fix what is wrong for the most reasonable repair that I have found in the area.
— Keith T., Estero, FL
— Tuffy South Fort Myers
Steve and the guys are an hands down the best mechanic shop to ever bring your vehicle into. They have serviced mine and my families vehicles for years and have always went above and beyond to reach customer satisfaction. Steve is very knowledgeable and will tell you straight up whats going on and does his best making sure you are satisfied. By far best mechanics in SWFL. I would highly recommend bringing your vehicle here if you need to bring it anywhere. These guys will get you back on the road and wont stop until they do!
— Daniel L., Fort Myers , FL
— Tuffy South Fort Myers
Steve and his team (Chris), did a fantastic job on my Mothers Pontiac G6. We thought we needed an entire exhaust system costing around $800. Turns out all we needed was an exhaust gasket and kit. The savings was tremendous, and the repairs took a little more than 1 hour, including ordering and having parts delivered and installed. Steve was able to get us in for the repair even though he had every bay full. We definitely will bring this vehicle back in the future.
— Joe A., Ft. Myers Beach, FL
— Tuffy South Fort Myers
Very helpful people here who answer my questions about my car, and make helpful recommendations as to what service I need done. Always a clean waiting area, too. HNQXA
— Lorri H., Grove City, OH
— Tuffy Grove City
A couple of months ago I went to Tuffy in Lake in the Hills, to have my car serviced. They were very courteous and I was very happy with the work. This was my very first visit there. I give them an A+
— Eleni S., Algonquin, IL
— Tuffy Lake in the Hills
Im very pleased with the service, I love you have a shuttle to give me a ride to work while my vehicle is being serviced! Everyone is very friendly! I have given your information to my 3 kids to transfer their service to Tuffy as well
— Paula M., Davis Junction , IL
— Tuffy Rockford
James and Jon took care of my vehicle's complete brakes, fluid exchanges, u-joint replacement, alignment, and tire patching. I made an appointment online, did not have to wait at all when I showed up despite the lot being very busy. Jon kept in contact throughout the day, made cost effective recommendations, and even though I had plenty of work done on my vehicle ($1500 worth) it was completed by the end of the day. Thankfully I live a few minutes away; this will by my go-to location for all maintenance and upkeep needs for as long as I'm in Columbus. Thanks much!
— Tyler M., Columbus, OH
— Tuffy Lewis Center
90+ degree weather and our air conditioner gave out. The manager, Jim, called around and found us the part in record time, and Steve the mechanic installed it - we were more than happy with the service - speedy, professional and efficient. Many thanks.
— Sherman R., Grand Bend, ON
— Tuffy Mount Pleasant
My car is a 2003, but using Tuffy for all my "wellness visits" and maintenance, my car should last another 15 years! They truly stand behind their "Done right, period" motto.
— Paula O., Rockford, IL
— Tuffy Rockford
Best service ever!!!!! They always take great care of me!!!!
— Beth T., Rockford, IL
— Tuffy Rockford
The best all around auto service center our entire family has ever used. They back up all their work as well.
— Arlene Z., Loves Park, IL
— Tuffy Rockford
Take care of your car like it's one of their owns. Highly recommend for the best service.
— Xavier N., Rockford, IL
— Tuffy Rockford
Tuffy's is one of the best automotive services I've ever been to I recommend Tuffy's to all my friends especially the 3 oil changes for 60 dollars.
— Jamal B., Rockford, IL
— Tuffy Rockford
I came out of work to a puddle of coolant under my car. F&F on Riverside recommended Tuffy and when I got there, they were so accommodating and friendly. Major repairs and I couldn't drive my car home. They took me out and under my car to SHOW me the problem! They actually took the part off the car and went to their supplier after getting the wrong part in twice! They gave me a loaner and have an awesome payment plan. Kind, respectful, courteous employees, all of them! I have found my new mechanics!!
— Cindy L., Byron, IL
— Tuffy Rockford
I've been wanting to give a review on you taking care of our daughters car. Had it towed to you and you took care of it. Thank you for the college discount, every little bit helps.
— Edna ., Sterling Heights , MI
— Tuffy Mount Pleasant
These are the pro's for all your vehicle maintanence needs. There is no problem for them that can't solve with suspension, exhaust, engine, diagnostic and many more automotive problems at a fare price, timely manner and professional repair. I strongly recommend them for all technical automotive needs.
— Eric T., Sturgis, MI
— Tuffy Sturgis
Was very impressed with how quickly I got service and how nice everyone was and how quickly the repairs were made. They even gave me a ride home so I wouldnt have to wait in their waiting room. Their prices were a little below the national average for what was needed. Just a pleasure to get such fine service these days.
— Patricia W., Kalamazoo , MI
— Tuffy Portage
I have be a patron for over 10 years. That alone should mean something.
— Jackie t., Lorain, OH
— Tuffy Lorain
This was my 1st visit to Tuffy Lorain but won't be my last! Johnny, Asst Mgr were great as were the rest of their team! Company car visit & not setup in system but took care of it in no time! Changed oil & reset my air pressure & gauge! Highly recommend this business!
— Gene L., Avon, OH
— Tuffy Lorain
— Celestine J., Lorain, OH
— Tuffy Lorain
Got me in quick to service my brakes, gave me a free loaner car and beat the price of a local competitor I had an appt with the next day. I accidentally left items in the rental car and they were quick to call to let me know and brought them out to my car for me.. excellent customer service, I will be back.
— kim s., portage, MI
— Tuffy Portage
My family and I have been loyal customers of Elden & Marylynn's store for years! We have always received the best service possible!
— Doreen L., Sheffield Village, OH
— Tuffy Elyria (Leona St.)
The manager is always professional and friendly. They do fantastic work and are always efficient. Keep up the good work taffy elyria
— Jordan S., North Ridgeville, OH
— Tuffy Elyria (Leona St.)
It is so nice to have a place like this to take my car and have 100% trust that whatever I have done will be done perfectly, by experts. Thank you for this peace of mind
— SUSAN F., ELYRIA, OH
— Tuffy Elyria (Leona St.)
I HIGHLY recommend this Tuffy location. Very professional and experienced. This group of guys did EXCELLENT work on my son's Jeep Wrangler. We will definitely be back!
— Barb M., SHEFFIELD LAKE, OH
— Tuffy Elyria (Leona St.)
I am a long, long time customer and as always, appreciated their service and care. Great job and explaining problems and what needs to be done. Thank you.
— Rick W., Elyria, OH
— Tuffy Elyria (Leona St.)
Awesome! Quick, friendly, same day service. Jesse is cool. They gave me options, worked with me on price. Highly recommended!
— Kate d., Elyria, OH
— Tuffy Elyria (Leona St.)
I took my car to Tuffys at 8;00 with a cut tire, My wife had a 9;00 apt. She made the apt. thanks to Tuffys putting a new tire on and getting us on the road in a nhurry. Thanks for the great service guys.
— william b., elyria, OH
— Tuffy Elyria (Leona St.)
Great service. All personnel are very friendly and personable. I trust them to keep both our cars in great shape.
— Gary K., Grove City, OH
— Tuffy Grove City
I took my car in recently for brakes, oil and cabin filter change. I have had nothing but positive experiences at Tuffy's. They were recommended by a close friend of mine who describes them as "full service shop with a small town feel". Tuffy's is great. I am always fearful of the all to known 'car place trying to take advantage' and Tuffy's has broken this stereotype for me!
— Brandy B., Omaha, NE
— Tuffy Millard
I have an old car, built in 1993. I really don't want to take out a loan on a newer one so my plan is to fix this one until I can't anymore. That hasn't happened yet because the people at Tuffy are so skilled. The customer service is fantastic. I feel like I'm going to see a friend. They are honest; I follow their recommendations because I trust them.
— Jeni M., Grand Chute, WI
— Tuffy Appleton
I took my car for an oil change for first time. Heidi was friendly and made me feel so welcome. I definitely will be going back for repairs on car and will tell my friends about Tuffy. They also have great cupons on line.
— Joan D., Gahanna, OH
— Tuffy Gahanna
after i had wrote my review this morning. I received an call from Mike the owner. He apologized for the the confusion then he explained to me that i came in at an really busy time this morning and that they where low staffed until 9am. So then he offered to do my alignment for free. WOW i had those guys all wrong. They were respectful and helpful and patient. So im here to say that i was way off base totally, very good service very good people that does the job right.
— Brandon M., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
I have taken my car there many times and they always offer great service at a fair price. Today they saved me $300 by being able to reuse my spark plug wires even though they were changing 12 plugs that had not been changed in years. They could have told me that they were required to be changed, but they didn't. I really trust these guys.
— Jon D., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
Excellent service!these guys are knowledgeable,trustworthy and reasonable. Highly recommend
— Everett S., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
My friend came into town trying to get away from Hurricane Harvey, and the drive exacerbated a brake problem. Mr. Williams, the owner, and everyone here was amazing in helping her, so that she didn't have to worry about going over budget while also worrying about home. I will be telling everyone about them.
— Latoya M., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
Tuffy on South tryon...This place is God sent!!!! What a amazing crew and the owner Mike they truly blessed me and the work on my car was great and fast. I never been to a car place where they look out for their customer... I absolutely love this place...
— Alliner J., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
I would highly recommend coming to this Tuff to everyone. Thank you Tuff of Aryrsley you saved me most likely a $300 trip to the VW dealership. I brought my car in for an oil change and have them check my engine light. They check the codes and came back to me not only telling me the code but explaining what they all meaned. The code were exactly what I had replaced at the VW dealership. The employees at Tuff explained to me that the check engine light may have come on since the part replaced by the dealership was directly related to the oil pressure. Thank you once again!! :))) I will be back and be telling everyone I know to bring their cars to you
— Jessica L., Charlotte , NC
— Tuffy Charlotte (Tryon Street)
Mike and his service guys are awesome. We first met Mike when he started working at the Tuffy in Indian Land, SC. When he moved to the South Tryon location we continued to go to location in Indian Land (now that Mike is gone from there I wouldnt recommend them to my worst enemy) Mike and Roger treated my mom and I as human beings, and we felt 100% confident in what they were telling us was the truth! We will continue to make the further drive to see Mike, we cannot thank him enough!
— Alyssa T., Indian Land, NC
— Tuffy Charlotte (Tryon Street)
Mike and the Crew at Tuffy Charlotte (Tryon Street) are exceptional. Service is always fantastic and Staff very accommodating. The waiting area is always neat and clean and the coffee is wonderful. I will only have my vehicles serviced at this location.
— Dr Linda A., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
I am the Service Manager @ Parker Buick GMC here by the beach and we had a technician have a tire failure right near this location. Mike and his team were instrumental in getting it fixed and even delivered BACK to the hotel he was staying at so he wouldn't be left without transportation 6 hours away from home. Excellent place, very helpful and much appreciated. Mike and his guys were great! Thanks so much for helping out when we needed it! Thanks Mike! - Chris Dixon Service Manager @ Parker Buick GMC
— Chris D., Morehead CIty, NC
— Tuffy Charlotte (Rocky River)
Yes, it's a chain. No, that doesn't matter. All of the staff have been working here forever and I will never take my car anywhere else. They're constantly busy because everyone knows they are amazing., so make an appointment. They are honest and they take the best care of you. Hands down.
— Isaac E., Lynn Haven, FL
— Tuffy Lynn Haven
When I first moved to Tallahassee Florida, it was so hard finding quality maintenance service for my car. These guys are friendly, affordable at very good quality service. They are not in business to get over on you or lie about what is not necessary. These guys are honest, patient and knowledgeable. If you have to get your vehicle serviced, bring it to Tuffy off North Monroe St. You will not regret it!
— Tiffanie B., Tallahassee, FL
— Tuffy Tallahassee
I've been taking both of my vehicles to this location for several years. Alan and the rest of the crew are very knowledgeable and repairs are always well explained and reasonably priced. They always treat me like a friend.
— Walt T., Casselberry, FL
— Tuffy Winter Springs
I highly recommend and trust this friendly professional neighborhood mechanic.Allen & his staff will do whatever is needed to get the job done right.
— Mo H., Longwood, FL
— Tuffy Winter Springs
We were very happy with our service .We will go there the next time we need work on our trucks.wifkhs
— Brian B., Sanford, FL
— Tuffy Winter Springs
— Terri J., Winter Springs, FL
— Tuffy Winter Springs
— Pedro O., Winter springs, FL
— Tuffy Winter Springs
— Carmen Valentin G., Casselberry , FL
— Tuffy Winter Springs
Very pleased with the customer service and the workmanship! Highly recommend Tuffy Winter Springs! You will not be disappointed!
— Jo S., Casselberry , FL
— Tuffy Winter Springs
Yes, excellent service. Next service due will be Transmission Flushing.
— John Y., Casselberry, FL
— Tuffy Winter Springs
— Angela W., Westland , MI
— Tuffy Mount Pleasant
— Sue V., Mount Pleasant , MI
— Tuffy Mount Pleasant
Words can't describe how awesome these guys are. Steve went above and beyond to help me make my car safe to drive again. Everything from inspecting it top to bottom, explaining what was wrong and what it would take to fix it, to bringing the car back to me because I couldn't leave work was way more than I ever expected. Having been burned by mechanics in the past made me wary of unnecessary repairs, but Steve put those fears to rest. This is a place you can trust to do the right thing and not try to rip you off. I'll be telling everybody about my wonderful experience and recommending them to everyone who needs repairs. Steve and his crew won me over and made me a customer for life!
— Michelle M., Fort Myers, FL
— Tuffy South Fort Myers
Car towed in late Thursday afternoon and though I would need major work. Everyone was very up front and honest and it turned out all I needed was a battery. This will certainly be the place I bring my vehicles for repair work in the future.
— Robert W., Laberge, FL
— Tuffy South Fort Myers
Steve was extremely helpful and knowledgeable while the car was being repaired I felt like we became friends that's the personality of a great manager. I drove in hoping to have a nail removed from my tire and repaired and by the time we were done and the trust we had in Steve we opted for four new tires for our safe trip back to New York thank you so much Steve and the boys
— Grant W., Schenectady, FL
— Tuffy South Fort Myers
Dropped my car off at 5PM due to my steering wheel shaking while driving. Planned to leave it overnight to be looked at in the morning. By 5:22, my phone rang advising me I had one tire completely worn on the inside. I wasnt charged for to put the car on the rack for inspection. Beach Blvd has very friendly service and a nice clean location. This is the second time dealing them and will continue to do so as long as this poor car lasts.
— Andrea D., Jacksonville , FL
— Tuffy St. Johns
I have been talking all my vehicles to Tuffy shortly after Ben became the owner. The workmanship is always top notch. The fellas offer great customer service (always willing to listen and work through the situation). And yes, they are always looking for other potential problems. Sometimes the newly uncovered issue requires immediate attention and sometimes they are managing my expectations (and budget) for future issues. I appreciate the uncovering of potential issues. It is far easier to handle the problem while Ben's care versus needing a tow.
— David F., Saint Johns, FL
— Tuffy St. Johns
James n Heidi always very pleasant and I trust the service at this location. Thanks
— Diana n Ervin Brown L., Westerville, OH
— Tuffy Lewis Center
I went in for a power steering problem and was given a very fair and detailed explanation of the issue, as well as possible solutions that I had available to me. After deciding to postpone the repair the owner expressed a total understanding and only asked that if I ever need a repair in the future that I allow him to work for my business at that time. Something I surely will do. I am a tough critic with high expectations. These guys meet them. I have found my mechanic.
— ZAK H., Columbus, OH
— Tuffy Gahanna
I highly recommend this Tuffy's Auto Care Center. They did an excellent job repairing my 2002 BMW 325i(Rack and Pinion). Mr. Bubba and Mr. Don were very professional, thorough, and patient in assisting me with my car. I trust that if I have any automobile issues they will diagnose and repair my car correctly. If you have any automotive issues, I suggest speaking to either one for any of your automotive needs.
— LaShawn M., Tallahassee, FL
— Tuffy Tallahassee
My sons engine blow out and was towed to your location. Since hes in the Air Force, his free time is limited, so Gary and I spoke directly about repairing my sons vehicle. Gary did an outstanding job with helping my son. Since Im in California, Gary and I took care of everything over the phone. The repairs were done quickly, but most of all, my sons vehicle is running better than before! We are very pleased with the work and very thankful that my son was towed to your shop. Excellent service! Thank you once again!
— Francisco D., Panama Beach, FL
— Tuffy Panama City Beach
These guys are amazing efficient, reasonably priced! Excellent customer service. If you are vacationing in Panama City and need anything done to your car this is the place to go!
— Jane U., Indianapolis, FL
— Tuffy Panama City Beach
Been going to tuff over 20 years good service. George has really been great through the years.
— Charity P., Amherst, OH
— Tuffy Amherst - Auto Repair Center
I made a major mistake while trying to add oil to my car so i searched car services near me and Tuffy's was the first to show up. I gave them a call right away and was talking to the store manager, who could tell i was very stressed after i had made the mistake on the car and he was SO helpful and understanding and helped me make an appointment as soon as possible. I went in the next day and was greeted so kindly and they were very understanding and helpful and they were able to fix the mistake that i had made on the car. The staff and service was unbelievable and i highly recommend Tuffy's in Fargo!
— Nicole P., Fargo, ND
— Tuffy Fargo
I have complete trust in these guys on back beach. Honest and straight forward. Hard to find honesty in Bay county.
— Dan S., Panama city beach , FL
— Tuffy Panama City Beach
Amazing service and incredible staff! Thank you for helping this girl out. I am 150 miles from home with bad weather and wipers not working.. Thank you for the fast and friendly service with extremely great prices
— Angela W., Westland , MI
— Tuffy Mount Pleasant
I am glad to choose Tuffy as my service provider for My Car. I really appreciate the good customer service given to me by Mr. Scott and Chan Did a remarkable Auto service for my car. They were actually giving all options to make sure my car is in good condition. They did not hasitate to tell me all the needs of my car when they did thorough inspections and lastly they succeeded to make my car breath healthy again. I thank for being given quality Auto service which is timely and professional.
— Rashid I., Fargo, ND
— Tuffy Fargo
I have used Tuffy on back beach road for almost 9 years, Gary and his team have maintained 4 vehicles for our family, tires, major engine work, air conditioning, belts, hoses, oil change and brakes, you name it and they can do it at a 100% satisfaction rate. I highly recommend them...
— Randy S., pcb, FL
— Tuffy Panama City Beach
BRYAN WAS OUTSTANDING HELPING WITH MY 2008 HONDA CICIC LX. WORKED SO PROFESSIAL. SAVED MY SO MUCH MONEY COMPARED TO TAMPA HONDA!!!!!!!!.......ETC THANK YOU AND GOD BLESS YOU ALL... AND OUR COUNTRY
— PAMELA DRAKE-HOLMES H., TAMPA, FL
— Tuffy Gunn
Excellent service and fair pricing combined with high quality expertise makes this the best place in our area for auto service.
— John S., North Aurora, IL
— Tuffy Batavia
Mike and his crew did an excellent job on our vehicle including maintenance, new tires and alignment. I commend them their highly professional and fast service. They have earned our business for all our vehicle needs in the future.
— Bill T., New Albany, OH
— Tuffy Gahanna
My car broke down on me right before a job interview. When my car was towed from the location to my home Tuffy Gahanna was recommended to me. Can I say the best service ever. Mike was so nice kept it real with me about everything going on with my car. Recognized me when I walked in. Best service ever top notch. I will from now on bring my car here. Thank you guys!!!!!!
— Candyce K., Canal Winchester, OH
— Tuffy Gahanna
Mike was friendly and they took my car in the garage promptly. Only small complaint is the mechanic put his dirty handmarks all over my inside armrest and door handle. I would go back there again tho.
— Tina A., Newark, OH
— Tuffy Gahanna
I have been to Tuffy twice this week with two different cars and have nothing but great service. Scott the store manager is friendly and knowledgeable and very helpful. The guys in the bay are very clean and neat and respectful of the cars I have found that early mornings there's no wait and you can get in and out depending on the severity of your repair. I have found my new repair center!
— Sharon V., Fort myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
They offered a Website discount that I was not aware of which was appreciated. They were prompt, polite, and thorough... making sure that I was aware of a few items for future attention. All in all, Id recommend them to anyone
— Terry S., Grove City , OH
— Tuffy Grove City
I was shipping my car in 2 days and had a fuel leak. The guys got me in right away and took care of it while I waited. Thanks to Sean and the guys there.
— Michael M., Lake in the HIlls, IL
— Tuffy Lake in the Hills
Thank you for making me feel my car will be taken care of promptly and with special attention. Your people were very kind.
— Diane K., Elyria, OH
— Tuffy Elyria (Leona St.)
— Tonya B., Elyria, OH
— Tuffy Elyria (Leona St.)
First time customer here and I just wanted to express my graditute for the work that was completed on my vehicle. As soon as I walked through the door I was greeted and I felt comfortable. The guys are really straightforward and will show you where/what the problem is. Price for service is more then reasonable as opposed to other shops around the city. Great work TUFFY! Ill be returning for my vehicle service needs.
— Carl B., Elyria, OH
— Tuffy Elyria (Leona St.)
I went in for my appt.and was greeted by Amber, at the front desk, with her smile, courteous, enthusiastic, friendly personality, a great people person. She explained all the mechanical facts in easy words with explicit details and took her time even tho' I asked questions she was thorough with a caring attitude. Amber does all the paperwork and prices are reasonable. I felt very comfortable in this clean, homey-business office. The mechanic(s) are courteous and give eye-to-eye contact when discussing a customer's vehicle problems, etc. Dale was the Tech working with my car and did a great job checking all the mechanical parts,etc.A great hospitality convenience is can make own beverages while waiting for vehicle maintenance. Easy access off Cornhusker,too. Kaeep up the good work
— Carolann V., Bellevue, NE
— Tuffy Bellevue
Thanks Dale for taking care of the obnoxious noise that my car was making when I had it in for an oil change! Saved me another visit! Thanks agai
— Helen ., Bellevue, NE
— Tuffy Bellevue
Dear Jim and Everyone, Always great service, and always when we're there,always asking if everything is satisfactory.
— Carol P., Bellevue, NE
— Tuffy Bellevue
I brought my car in expecting to need both brakes & rotors. Jim & the Tuffy service team were honest & knowledgeable about what my car needed. I did not require new brakes & rotors, they resolved my problem quick and I spent several hundred dollars LESS than I expected to. That doesn't happen everyday! I would recommend these guys any day. All about customer service instead of trying to sell you stuff you don't need.
— Debra C., Omaha, NE
— Tuffy Bellevue
My A/C system needed to be purged and recharged. It kept freezing up into a block of ice on me. I also didn't want to wait several days just to get into a shop? After calling all over Bellevue area and Papillion area I was about to give up! Everyone I had called at that point said I would have to schedule an appointment. And wow were they all expensive too! But then I found Tuffy's! They had the lowest of anyone I had called that day! And best of all they were able to take care of me right away that day! Even though they were busy as can be they still took care of my A/C system on the spot and had me chillin on down the road! For my first ever visit to Tuffy's I couldn't be happier! I will definitely be bringing them more business in the future. Thanks again guys! :)
— Rob T., Bellevue, NE
— Tuffy Bellevue
Jim Howe and his team provided excellent customer service with quick turn around time. They made sure my vehicle was road ready and made sure I got the best deal possible. We will definitely use this shop for our future vehicle repair needs.
— Amy R., Plattsmouth , NE
— Tuffy Bellevue
A good friend recommended this store to me. Owners Jim and Mari were very polite and got my truck in for shocks in record time! They did top-notch work with their team and won my business over from another shop that I went to for 20 years! ( and even beat their prices) This store far exceeded my expectations and have earned my trust for life! I highly recommend them and their honest approach!
— Kevin S., Omaha, NE
— Tuffy Bellevue
Consistently providing quality services/repairs for working professionals/teachers/mothers/etc, who need to rely on their vehicles to visit family&friends hundreds of miles away, in other states. John&Joe know how to go above and beyond customer expectations, to provide peace of mind&added safety for those of us who worry about our loved ones traveling great distances over the holidays.
— Davey J., Cedar Springs, IL
— Tuffy Batavia
when i called for an estimate I was told to bring my car in to see exactly what was needed to be done , received an phone call within 30 minutes or less the service was completed within an hour or less , I appreciate business like that Tuffy gave me an estimate and total within minutes , the car was done way before closing and it drives like a brand new car , thank you !!
— gina h., lorain, OH
— Tuffy Amherst - Auto Repair Center
Took my 02 Bonneville in to fix a ball bearing, upon their investigation it was discovered I had some other issues, they were explained to me in a very informative way and were very prompt at answering questions and doing the repairs I requested, very pleased even though it was the news that doomed my first car, thank you tuffy !
— Logan w., sturgis, MI
— Tuffy Sturgis
Jim was amazing! We had an issue with a lug nut and it wouldn't not come off and he fixed it for us so fast when it seemed impossible. He had great customer service!!
— Sarsh N., Mt pleasant , MI
— Tuffy Mount Pleasant
Tuffy has worked on our van through various minimal and serious jobs. They have always been patient and explained everything that needs to be done and that they are doing, every step of the way. They have also taken the vehicle back in and check it a second time when something just didn't seem right after a job. And they enjoy having and are accepting of our three young children when we have had to bring them with us for a "sit and wait for it" job. WE LOVE TUFFY!!!
— Lydia Q., Rockford, IL
— Tuffy Rockford
Excellent service for my car, they even give me a ride to my work. Great Job
— adrian ., rockford, IL
— Tuffy Rockford
i stopped at tuffys for 2 new tires. it was on the spur of the moment. i am from up north. i was in and out in about an hour. what i liked was the professionalism of everyone in the shop. and how nice everyone was to customers and each other, meaning the employees. they were great and did excellent work. thank you
— peter b., torrington, FL
— Tuffy Panama City Beach
Neat, clean, honest and timely. Oh...and knowledgable What else could I want.
— terry M., Rockford, IL
— Tuffy Rockford
We have been going to this Tuffy for about 20 years. We truly appreciate the kindness that Ron and Carl show and their honesty in giving us assessments of our vehicles. I trust them completely to do the best for us.
— Judy K., Westerville, OH
— Tuffy Westerville
I needed a new engine for my Honda. I talked to Matt and he took the time to answer all questions and concerns that I had about my vehicle. Will be bringing my cars in for survice in the future.
— Chue V., Appleton, WI
— Tuffy Appleton
I first tried Tuffys back in December 2016. My 2004 Mazda 6 basically blew up. They made it like new, I get 22mpg in the city. It seemed (and stll does) like new. Fast forward to this week. My car became possessed. Turn signals, fog lights? The windshield wipers started running. Again a terrific experience. From shuttle service to repair. Thanks!
— Randall R., Rockford, IL
— Tuffy Rockford
First time there. I was surprise they had coffee and snacks, for a small shop. The cashier greet me with a nice smile and was very polite.
— Harold L., Crystal Lake, IL
— Tuffy Rockford
WAS A REFERRAL TO GO AND GET MY OIL CHANGED & TO GET A FEEL FOR THE PLACE AS TO ANY OTHER WORK THAT I MAY BE WANTING. WAS PLEASED WITH THE SERVICE AND THROUGHNESS. SHUTTLE WAS ALSO NEEDED AND GREAT SERVICE.
— PEGGY M., ROCKFORD, IL
— Tuffy Rockford
The initial phone call brought me in, Jim had excellent customer service and did his best when answering my questions. Major points for bringing the customer into the store. I had my work done on Saturday, I was recommended to bring my car in first thing due to how busy Saturday's tend to be, the waiting wasn't an issue the work had to be done this weekend. Justin handled my vehicle, and was VERY knowledgeable about every little detail and answered all of my questions I had. I really appreciated his help through my visit there. I plan to come back and request Justin to work on my vehicle with the other issues I would like to get worked on my vehicle, along with routine oil changes. The only small issue I had was a fuse blew sometime after installing the new battery, I feel like this could have been checked prior to me leaving with the vehicle, Not a big deal though. Only reason not a 5-star rating. I considered going across the street to Velasquez prior to going to Tuffy, I'm glad I made the choice of going to Tuffy.
— Alek J., Loves Park, IL
— Tuffy Rockford
The customer service was excellent, Jeremy Kelly and the entire crew are very professional and knowledgeable. They will inspect your car and show you what's wrong and allow you to choose the repairs you want to have done without any pressure. My experience was great and I highly recommend Tuffy to everyone who's looking to have their car repaired at a good price.Thanks Tuffy from a satisfied customer
— Robert S., Bolingbrook, IL
— Tuffy Plainfield
Outstanding service all around. Great price, quality service, and Buddy made sure customer satisfaction was priority.
— Dan H., Lake in the Hills, IL
— Tuffy Lake in the Hills
— Cathy A., Lake In The Hills, IL
— Tuffy Lake in the Hills
Ive been bringing the family cars to Tuffys for over ten years. They are always friendly, quick service, explain everything and most importantly HONEST. I have never felt that I was sold any service that I really didnt require. They offer a one year road side service with any purchase, even a simple oil change, which thankfully Ive never had to use but its nice to know that its there if I ever needed it. I would highly recommend Tuffys to everyone.
— Alice A., Crystal Lake, IL
— Tuffy Lake in the Hills
My car needed regular maintenance and an overall inspection. Rather than pay premium prices at the dealership, I decided to take my car to Tuffy in Lake in the Hills based on a previous, positive experience at this location. I made the right decision. I thought that my car needed its tires rotated, but Buddy, the manager, inspected the treads and rightly advised that rotation wasn't yet needed. In the interest of good customer service, Buddy deducted the cost of the rotation from the agree-upon coupon price. My oil and filter change was finished within an hour, and the inspection results indicated that no further repairs were needed at this time. Tuffy Lake in the Hills continues to be trustworthy and reasonably-priced. If you haven't already, I recommend giving them a try.
— Susan L., Lake in the Hills, IL
— Tuffy Lake in the Hills
My work truck went down last night I had no appointment scheduled I dropped off at 9 oclock. I figured it be a couple days before I hear from Scott but he took care of me the next morning and had Van fixed by the afternoon thanks for the great job Scott and his crew Id recommend them to anybody
— Mike L., Fargo, ND
— Tuffy Fargo
After breaking down during family vacation I had my vehicle fixed by this amazing crew. They truly went above and beyond to get us on the road again. If you need a mechanic I'd recommend Tuffy's. Thank you so much for your services.
— Devon S., Lebanon , KY
— Tuffy Panama City Beach
As an out of state tourist(Southaven MS), I found myself with my vehicle needing repairs before I headed home. I needed to leave the next morning. Although all the bays were full, and the lot backed up with other vehicles, they saw the urgency of my needs. They took my car in the first bay that came open and got me going. Many thanks and my heartfelt appreciation to the men at Tuffys.
— Baarry C., Southaven, MS
— Tuffy Panama City Beach
I highly recommend the Tuffy pro's, Gary and the entire team do 5 star quality work. Randy
— Randy S., pcb, FL
— Tuffy Panama City Beach
SAVED MY DAY,FIXED MY WATER PUMP PROBLEM OVERNIGHT.GREAT PEOPLE.IF OUTER TOWN PEOPLE HAVE CAR TROUBLE BE SURE TO CALL TUFFY'S
— chester w., tucker, GA
— Tuffy Panama City Beach
On vacation went to another tire place that morning they said it would be late morning/afternoon just to take a look at.I understand they have appointments before me and thats fine not slamming there business.While I was waiting I called Tuffy Tire down the road and Mike said bring it right in and we will take a look at it.I indeed had a nail in my tire but my tires were to far gone to repair the the tire.They quoted me a price to replace no hassle.While I was waiting for my car to get done a lady came in with her little boy and said she thought she had a cat in her car somewhere she could hear something but couldnt see it and all Jeff(the man behind the counter)said was Let me fill out and invoice and I will have a guy take a look.He was a nice as he could possibly be.She went nuts cussing him and told him to suck a fat one and stormed out.Jeff was doing what he was supposed to do if he would have sent a guy or even he would have went out and a rabid cat,possum or raccoon attacked one of the workers without the proper paper work.The lady and she was a young lady was completely out of line.Jeff held his cool and let her show her tail in front of all the customers.
— Tim W., Pulaski, FL
— Tuffy Panama City Beach
In my previous review I referred to the manager as Jeff sorry I was wrong the Manager I dealt with was Gary.Super nice and helpful guy.
— Tim W., Pulaski, TN
— Tuffy Panama City Beach
I would like to send out a sincere thank you to Cody Harris! Cody noticed that I had an alarming "noise" coming from my brakes recently. He felt it was serious enough to park my 2010 Jeep and discontinue driving it for safety reasons and have it towed to the shop for further inspection. If not for Cody hearing "that noise" I could have lost my brakes completely and been in and/or caused a serious accident! When Cody and his manager Gary looked closer into the issue the next day they couldn't believe that the local dealership I had been to just a month back for an "all points check" did not feel my completely worn back rotor was of concern? Thank you Cody for putting your customers and their vehicles safety first!
— Stacey M., Panama City Beach, FL
— Tuffy Panama City Beach
Gary Godfrey, Mike Williamson and the entire "Team" at Tuffy's - Panama City Beach are amazing. They goout of their way to solve all your automotive needs.I have dealt there several times and have never ever been disappointed. Tuffy's is my go to shop for all my automotive needs. You should make it yours as well
— Murray L., Woodstock, FL
— Tuffy Panama City Beach
I had brought my BMW X3 to the dealer in Ft Walton Beach for a warranty repair. They noted that the valve cover was leaking(this defect also had occurred previously). The price quoted to repair this problem was about $950! As a bonus, it also included a free carwash. I brought the car to Tuffy and they fixed it in one day for half of that amount. That included completely cleaning and degreasing the motor. Unfortunately, no free carwash.
— Michael L., PCB, FL
— Tuffy Panama City Beach
Bought a new Range Rover called here to see if theyll have the parts since its brand New and they said, bring it down we will verify so we did and they said yes we have that oil and filter and so I set a appt for 9am Saturday. I arrived at 8:40am and set there waiting till 12:02 when I was told we can get the filter , sorry may want to go to Jacksonville he says lmao just take your Range Rover to walk Mary people they get their filters from Advance auto too.
— Mike N., Panama City beach , FL
— Tuffy Panama City Beach
Great service and great people. Out of town and we had a nail in our tire Gary the owner fixed us right up. We enjoyed just being there even with a almost flat tire.
— Ed D., Roopville , FL
— Tuffy Panama City Beach
Have always received great service and my wife likes the flowers I get.
— Dennis J., Fargo, ND
— Tuffy Fargo
We can't begin to express our thanks and gratitude to you and your entire staff. Your generosity and kindness have been overwhelming. Thank you and we hope you enjoyed the donuts. Steven and Family
— Steven P., Toledo, OH
— Tuffy Toledo (Central Ave.)
I have had Tuffy's service and repair both of our vehicles. The repairs are explained well and the prices are reasonable.
— Ron F., Rockford, IL
— Tuffy Rockford
Ladies of Rockford Loves Park and surrounding areas this is where you can go to have your car inspected for free and repaired knowing that they have been honest with you. Today there was a horrible noise in my car they inspected it for free told me exactly what it was and then further told me they inspected a couple of other things and that my battery had a dead cell which in this weather is a lifesaver they told me to go where I bought my battery though and have it replaced for free where my warranty was instead of them how's that for honesty. I was able to drop my car with them receive a courtesy ride back to my job then told I owe them nothing for my wonderful customer service today... I highly recommend them to you gentlemen as well!
— Tammy K., Rockford, IL
— Tuffy Rockford
Tuffy always does great work for us. The staff is friendly and knowledgeable. We will only bring our vehicles here!
— Sarah K., Poplar Grove, IL
— Tuffy Rockford
My infiniti qx4 had the check engine light on. It turned out that it was overdue for a tune up. They replaced the coil packs with new parts and the vehicle now performs much better. One part came in obviously used, they told me they won't use it and will wait another day to get a new part. They have integrity and do great work.
— Jordan T., Rockton, IL
— Tuffy Rockford
The service I received at the Tuffys on 135th in Plainfield was outstanding! Jeremy was very thorough and went over everything that needed to be fixed immediately and what wasnt so important, that we could push off for now. I will definitely be coming back to this location for its outstanding customer service and great auto technicians, you guys are amazing!!
— Gina A., Plainfield, IL
— Tuffy Plainfield
Tim is amazing!!!!! The best customer service ever ! I trust him with my vehicle and I know when I leave it will be in the best shape! Ive been coming here for years and he has been the same, always professional and I love his willingness to help attitude . He takes time to explain everything. I refer everyone here to Tim! Keep up the great work ! I dont know what im going to do if he ever leaves . Thank you Tim!!!!! Such a blessing
— LaShawn P., Plainfield , IL
— Tuffy Plainfield
Ive had nothing but great experiences at the Tuffy on 135th in Plainfield.The customer service is on point from time you walk in, while you wait, until they finish your service. Whether its an oil change to like now I have to replace my transmission, they explain everything and work with you on the price. Thanks to everyone there, have a great day.ZAZ
— Barbara B., Plainfield , IL
— Tuffy Plainfield
I hit a pot hole the other day when my muffler came loose. I took it into Tuffy to have them take a look at it. It was like they told me on the phone, the flange came loose and another part towards the rear had come loose as well. They said it would cost me $75 for repairs and parts and labor. It was just as they said. The service was friendly and fast. Brandon checked it out for me, and the car was done in no time. He also advised me the under the car was in good condition for the year it was (2004). It's nice to know a business in town is just as honest as you would think. I appreciate it Brandon for your honest and friendly help. It drives like a dream.
— Helen B., Jackson, MI
— Tuffy Jackson
Second time I had service here. Excellent service, again!
— Ronald D., Orlando, FL
— Tuffy Winter Springs
I have two vehicles which I have serviced here. Each time I have taken them there the service has been great and the price has been very fair. It is close to home and it is my auto maintenance center of choice. Thanks Allen!
— Bob M., Casselberry, FL
— Tuffy Winter Springs
On Tuesday, I brought my car in for an oil change, tire rotation and repair the brake light on the passenger side. Tuffy sent me a $25. Gift Certificate for Christmas. When applied to my bill my final cost was $9.76. Can you believe that. In addition they did not charge me for repairing the brake light. Again they exceeded my expectations!
— Jim M., Winter Springs, FL
— Tuffy Winter Springs
I would highly recommend this location. It's nice to know you can trust a repair shop. Women often get taken advantage of. I trust Allen and his staff completely.
— Sandra C., LONGWOOD, FL
— Tuffy Winter Springs
I was enjoying a warm winter vacation in Ft Myers and needed some service on my pickup. Steve and Nick treated me as if I had been a long-time customer. I liked that they gave straight forward advice and solutions, and weren't trying to price gouge me. Great service from a friendly staff! I will recommend them to all of my friends in Ft Myers and look forward to doing business with them the next time I visit Ft Myers.
— Bo ., Bellevue, NE
— Tuffy South Fort Myers
I have been going to Tuffy for 10 years. Carl and Ron are the best!! They always keep me driving safe and answer all my questions. I have all my car work done with them and I trust them 100%!!
— Chad S., Westerville, OH
— Tuffy Westerville
I cant even begin to tell you how thankful I am to have found you guys for servicing my vehicles. Ron always takes care of us, and is the best in the business. To find somebody so trustworthy and customer service focused should be a blessing to this Company. Ill never take my vehicles any where else, and if anybody asks I always send them your way. Ron, never change. I am a Manager for a top Fortune 100 Company andwould hire you any day of the week.
— Scott S., Westerville, OH
— Tuffy Westerville
From appointment setting to checking out, Tuffy provided professional, friendly service. Oil change and tire rotation performed while I waited. Thank you!
— Deborah O., Westerville, OH
— Tuffy Westerville
We came to Fargo for the weekend to visit family and the blower motor went out on our way up. We called somewhere else the next morning and we're told to find somewhere else so we called Tuffy and Scott was awesome. He and his team we're very professional and courteous. Thank you Scott and Team!!!
— Josh E., Sioux Falls, SD
— Tuffy Fargo
I was in town with my daughter who was interviewing for medical residency at OSU. We drove in from Pittsburgh to Columbus in awful traffic the Sunday after Thanksgiving. My low tire pressure indicator was on, the next day every place that had air (like Getgo) was out of order and I didn't have a pressure gauge in,y car. Don't like driving around a strange city! Carl at Tuffy checked my tires with a smile and made my day! It may not seem like much but you don't often experience pleasant help like that these days! Thank you Carl and Tuffy! ,
— Mary P., Columbus, OH
— Tuffy Grandview
I was referred to Tuffys in Glendale Heights, IL to have repair work done on my car by a family member. I was told of the good quality repair work that this auto repair center did, and the reasonable prices they charged. Plus they offered additional discount coupons. I brought my car in for the repair and was not only treated in a professional manner, but it was done correctly and on time with the assurance of a warrantee on the parts and labor. It exceeded my first time expectations, and I will be returning to this location to have further work done in the future and also have my wifes car repair work done there as well. They have gained my trust and also gained new customers. I am very pleased
— Michael P., Bartlett, IL
— Tuffy Glendale Heights
honest and trustworthy business that I have been bringing my 2002 Toyota to for many years.
— Lee P., Carol Stream, IL
— Tuffy Glendale Heights
LOVE my Art and the crew! Fixed my moms breaks! No BS just AWESOME service! Now for the Subi!!!
— Hope J., Commerce, MI
— Tuffy Tire & Auto Service Center Walled Lake
I trust Tuffy beyond all expectations. They are extremely knowledgeable about all cars; if something needs repair, you can trust them with their assessment. Art, the owner, will go out of his way to accommodate the customer. He is extremely trustworthy. When he is not available, I ask for Wendy who knows it all. She is very helpful and courteous at all times, no matter how busy they are. I have peace of mind knowing my vehicle is being properly repaired and I am not being charged for anything that is not necessary. They are the BEST, indeed!
— Trish D., Farmington Hills, MI
— Tuffy Tire & Auto Service Center Walled Lake
Art and his crew set the bar for 5 star service.
— Kenneth ., Wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
The greatest part about working with the team at Tuffy is how we can trust them to be honest about how they solve problems with our vehicles. Art & his crew are well connected and know how to find the best value in tracking down parts.
— scott l., Wolverine Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
This was the first time I went to tuffy and I am very pleased with the service I received. I made my appointment with Mike and he was very friendly and extremely helpful! He took his time and went the extra miles to look up parts on my car. I called and got an appointment for my time frame and very quickly. I really appreciate making an appointment and them actually taking me at that time. I will definitely be back.
— Heather H., Lorain, OH
— Tuffy Amherst - Auto Repair Center
Consistently providing quality services/repairs for working professionals/teachers/mothers/etc, who need to rely on their vehicles to visit family&friends hundreds of miles away, in other states. John&Joe know how to go above and beyond customer expectations, to provide peace of mind&added safety for those of us who worry about our loved ones traveling great distances over the holidays.
— Davey J., Cedar Springs, IL
— Tuffy Batavia
Consistently providing quality services/repairs for working professionals/teachers/mothers/etc, who need to rely on their vehicles to visit family&friends hundreds of miles away, in other states. John&Joe know how to go above and beyond customer expectations, to provide peace of mind&added safety for those of us who worry about our loved ones traveling great distances over the holidays.
— Davey J., Cedar Springs, IL
— Tuffy Batavia
Consistently providing quality services/repairs for working professionals/teachers/mothers/etc, who need to rely on their vehicles to visit family&friends hundreds of miles away, in other states. John&Joe know how to go above and beyond customer expectations, to provide peace of mind&added safety for those of us who worry about our loved ones traveling great distances over the holidays.
— Davey J., Batavia, IL
— Tuffy Batavia
Consistently providing quality services/repairs for working professionals/teachers/mothers/etc, who need to rely on their vehicles to visit family&friends hundreds of miles away, in other states. John&Joe know how to go above and beyond customer expectations, to provide peace of mind&added safety for those of us who worry about our loved ones traveling great distances over the holidays.
— Davey J., Cedar Springs, MI
— Tuffy Batavia
Consistently providing quality services/repairs for working professionals/teachers/mothers/etc, who need to rely on their vehicles to visit family&friends hundreds of miles away, in other states. John&Joe know how to go above and beyond customer expectations, to provide peace of mind&added safety for those of us who worry about our loved ones traveling great distances over the holidays.
— Davey J., Cedar Springs, MI
— Tuffy Batavia
John was very courteous and helpful in taking on our job for suspension and other work on our 2012 Dodge. Thank you again!
— Paul H., Geneva, IL
— Tuffy Batavia
VERY FRIENDLY and Trustworthy!! The manager is the most honest and cost effective mechanic I have ever met. I am a single female and I have a 2012 VW PASSAT AND I KNOW THEY CAN BE A BIT PRICEY BUT THE PRICE S ARE FAIR. GREAT TEAM. THANKS AGAIN
— DOMINIQUE B., POSEN, IL
— Tuffy Orland Park
To the Westferro Family; Sam, Diane, James and Joe, Many thanks for the outstanding work you performed on my 2005 Rendezvous. Your combined knowledge and professionalism gave me complete confidence in your ability to resolve the engine-overheating problem my car was having. My car is continuing to perform reliably since your repairs, and I am now driving it farther from my home without the fear of it breaking down somewhere along a busy highway or a remote country road. Sam, thank you for also sharing your in-depth knowledge about how mechanical breakdowns occur, and what car owners can do to get the longest service life from their vehicles. I am happy to recommend your Tuffy Auto Services to anyone needing maintenance or repairs. I wish your family continuing success at your Orland Park location. Best regards, Doug Kreuger
— Doug K., Monee, IL
— Tuffy Orland Park
After the "Dealership" my company has used for 4 years failed to service a major repair for one of my vehicles, a friend told me to go to Tuffy's on S. Tamiami Trail. They fixed my car is record time with precision and got it back in service. Since then they have taken over care of my humble fleet of cars. Very glad I found a shop I can depend on to keep my cars is service! If my cars aren't running, my business is losing money! Thank you guys!
— JHM Transportation ., Fort Myers, FL
— Tuffy South Fort Myers
Excellent service. I go to college at Central Michigan University and I know nothing about cars. Everyone here was very nice and they helped me when I had no idea what I was talking about. Being so far from home, it is nice to know that there is somewhere that I can go for when I am having trouble with my car.
— Julia H., Mt.Pleasant, MI
— Tuffy Mount Pleasant
I have been taking my cars to Art & Co. at Tuffy for about 10 years--these guys are the best! I trust them completely; if they tell you your car needs a repair, believe them!
— K.C. H., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
I have been going to Amherst Tuffy for years and am still amazed and so appreciative of the service. George takes the time to explain my options and shows me what I need for my vehicle and why. I always trust the advice that I am given and feel like he gives me the best deal and looks for ways to save me money. Everyone there seems to have the same friendly and helpful attitude!
— Gina F., Amherst , OH
— Tuffy Amherst - Auto Repair Center
Tuffy muffler is most definitely my new place for repairs and maintaining my vehicle they are all inviting and when I brought my car In on the tow truck they had a bay waiting for me and their crew by far professional and friendly things that you look for in your day to day maintenance crew if I could give them a ten out of a ten hands down!
— Thomas Y., Walled lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
I go to Tuffy's because I trust them. I always feel safe with the maintainence they have done. I drive from Westerville to Hill Road because I know they will take good care of my car which is a 13 year old Honda Accord.
— Brenda P., Westerville, OH
— Tuffy Pickerington
Work is always done right and in a timely manner. I trust them to get the job done correctly the first time.
— Ronda T., Reynoldsburg , OH
— Tuffy Pickerington
Great service, very helpful and friendly staff. Quick and quality service on my car. Will take my car back anytime I need a repair. Thank you!
— Tiffany K., Canal Winchester , OH
— Tuffy Pickerington
It is a real comfort to have a family operated car repair shop that is both Honest & Competent. Thank you for all your kind help with my van. Marilyn W.
— Marilyn W., Pickerington, OH
— Tuffy Pickerington
So happy with the experience I had there! They are very welcoming! It took a little longer than what they had said but they explained why and that makes it very easy to be patient! I will definitely be bringing my car back every time!
— Brittany T., Pickerington , OH
— Tuffy Pickerington
My wife and I have been taking our cars and SUVs to Tuffy since 1997. They do great work and only the work needed. Talking to Kathy or Wes in the waiting room reminds me of the repair shops of old where the owners know their customers personally and ask about their families as if we all have been neighbors for years.
— stephen v., Pickerington, OH
— Tuffy Pickerington
Thanks for working me into the schedule and getting me back on the road yesterday! I have been taking my vehicles to Tuffy in Pickerington for several years, and I am always well taken care of.
— Nate T., Pickerington, OH
— Tuffy Pickerington
Pickerington Tuffy is great. I have been going to them for almost 17 years. They understand customer service. They treat everyone with dignity, respect and are very honest. I highly recommend this family business.
— Donna P., Pickerington , OH
— Tuffy Pickerington
The Service at Pickerington Tuffy at 1223 Hill Road North is 5 Star, A#1!! The owners run their shop like a family owned business with lots of care for their customers! The Mechanics at Tuffy Pickerington are the best! If your looking for high quality care for your vehicle, in every way, patronize Tuffy Pickerington!
— Mike H., Pickerington , OH
— Tuffy Pickerington
I had a brake check at no cost and was told my brakes were still good. They also rotated my tires. Overall very satisfied.
— john h., grove city, OH
— Tuffy Grove City
Wendy and Dave were very helpful. I had a work van that needed service and when I arrived there were vehicles everywhere. I said to myself. I don't know if the work van will be ready in time. long story short they completed the work sooner then I thought. I thought they were very professional and I have been looking for a shop that I can trust to do good work. I hope this is the one because I'm tired of looking. Thank you for your service.
— Adam s., West Bloomfield, MI
— Tuffy Tire & Auto Service Center Walled Lake
I have been going to Tuffy since I opened in the Westerville area at 3C Highway I have taken personal I have been coming to Tuffy in Westerville since they have open. I have taken my personal vehicles and my company vehicles to Ron and Carl. They do excellent service. they have work me in on my tight schedule that I have. the price is very competitive and they do an excellent job. I have recommended them too many of my friends and coworkers.
— Debbie R., Westerville, OH
— Tuffy Westerville
Ron and all the guys at Tuffy, Westerville always are very helpful. I had a flat tire and Ron got the tire and me in to put it on in 1 day so I wouldn't have to drive in the snow on a spare tire. I can't thank them enough. They take great care of my car and keep me driving safe.
— Vonna H., Marengo, OH
— Tuffy Westerville
The guys at Tuffy have saved me thousands of $$ over the years. I trust Ron and Carl to always put customer service first. I send all of my family and friends to Tuffy Westerville!
— Matt I., Westerville, OH
— Tuffy Westerville
I can always count on the Ron and all the techs to do a professional job on whatever needs to be done to our cars. This is where we go for every maintenance and problems.
— Gary B., Galena, OH
— Tuffy Westerville
We have been taking our vehicles to Tuffy's for several years now. Recommend them and trust them when I am told something is wrong with my car. Ron and Karl are very professional!
— Janet V., Galena, OH
— Tuffy Westerville
I have been taking my car to Tuffy ever since I moved to North Dakota. I have complete faith that Scott, Kim, and the folks that work there will give me honest advice and good service.
— Claudette P., West Fargo, ND
— Tuffy Fargo
Emily and the staff at Tuffys always provides me with excellent service and competative pricing on work to be done. I will continue to have my cars serviced with them and recommend them to my family and friends.
— Donna H., Scotts, MI
— Tuffy Portage
I am very pleased with the service at Tuffy on Leona St.. They are very personable,efficient,and professional. I highly recommend them for all your Service needs.
— Chuck L., Elyria, OH
— Tuffy Elyria (Leona St.)
This is a real find. Honesty, dependable and expertise ! I have always steered clear of Tuffy's because of bad past experiences. Not this one I recommend it to anyone with a car problem who wants a honest and dependable repair. This is a winner.
— Richard S., Elyria, OH
— Tuffy Elyria (Leona St.)
From oil changes to car repairs, this the place to get the work done. Art Rott and his crew at Walled Lake Tuffy Muffler are exceptional, honest, and friendly. I forgot trustworthy. People line up outside in the morning before the door is unlocked and you will hear them talking to each other about how well they trust this place. Dealerships could learn from Art and his crew. So, go see Art. You'll be telling your friends about him. Just don't tell your dealership...
— Dean W., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
What more can I say! Art and the crew were the most professional shop I have Ever visited! I have a new home for ALL of my auto repairs. Only advice to anyone thinking of going: dont think about it any more. Just go down there! Your search for a new mechanic is over! Thank you guys for impressing the hell out of me!
— Jamie C., Carrick, MI
— Tuffy Tire & Auto Service Center Walled Lake
This is a "treasure" tucked in a corner that exceeds all professional expectations and is accompanied with honesty, stellar workmanship, reliability and integrity. Its ownership and staff are unparalleled. - - TD
— Trish D., Farmington Hills, MI
— Tuffy Tire & Auto Service Center Walled Lake
Tuffy's did a fantastic job with my daughter's Audi's Oil Change. The manager was very pleasant and the staff was efficient and the cost was very reasonable. I will recommend Tuffy's to you and yours.
— Tom S., West Fargo, ND
— Tuffy Fargo
Always take all my cars to Art and go a team. They are honest and reliable.thank you for fixing my daughters car.
— Patty C., Wolverine lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
This place is absolutely amazing! All the workers are so kind & intelligent in their work. They took care of my car, and were able to check it out the same day I brought it in giving me times & estimates all within a couple hours. Great people & a great shop!
— Nadia A., Mt. Pleasant , MI
— Tuffy Mount Pleasant
Tuffy did an amazing job on my battery today! A special thanks to T and the rest of the team. They got me right in, they were friendly and not pushy like a lot of other auto cares centers Ive been to recently. Thanks again guys!
— Tracy M., Portage, MI
— Tuffy Portage
I called scott on Monday to see if I could get my truck in for some work on it an he said surebeing it in after u get off work at 4.30 .. so I called him an said I don't have a ride home ..scott said don't worry about it we will get u home so his nice boss kim gave me a ride home an he did be fore to give me a ride home . he is a very nice guy an easy to talk to.. an scott got my truck in there the same nite that was very cool an nice of him an scott got the job done like he allways does ..keep up the good work guys..
— doran h., west fargo, ND
— Tuffy Fargo
Very pleased with the customer service and feel comforted knowing that I can trust the staff with my car and I can trust their recommendations without feeling like I'm being taken advantage of.
— dan s., Ft. Myers, FL
— Tuffy South Fort Myers
As long time (7 years) customers of Steve and Nick, my wife and I know what to expect when we leave our cars for servicing. That expectation is always met, so much that when Steve or Nick calls and says they saw a potential problem we don't hesitate to give the go ahead. I drive more than 40,000 miles a year and I feel that Steve is always looking out for me so that I don't have a problem on the road. I appreciate that very much. Steve runs a tight ship and it shows. I refer everyone to Steve when the conversation comes up. Don't hesitate, they are terrific and if you are unsure, drive by any day and see all of the customer cars parked in front. That means the back is full also
— Bill T., Estero, FL
— Tuffy South Fort Myers
Steve and the boys are top notch. Excellent service, and done right the first time. Steve is a class act, and his tech's are good people. I will continue to bring my vehicles to Steve and Tuffy's, and recommend to friends and family no complaints here. Thanks Steve.....
— Linda ., Gates, FL
— Tuffy South Fort Myers
Ive been taking my car(s) here for the past couple of years and will continue to do so. Mainly because its nice to be ADVISED of what services may be needed ahead, as opposed to being TOLD you need this and that and getting the feeling youre being sold on things that arent really required. Its also refreshing to be told (and shown) whats not needed (brake pads are fine, fluid levels are good, tie rods are good, etc) I also have my daughter take her car here and take comfort in knowing that she too wont be taken advantage of and sold on services that arent really necessary, just so they can line their pockets. Rare to find honesty and integrity in this field of business, and thats how they make me feel. For those reasons I wil continue to recommend this particular Tuffy location to friends and family.
— David I., Homer Glen , IL
— Tuffy Lockport
Paul and Susan did a great job helping me fix up my old Jeep. It had a lot of problems but they gave me a clear and complete estimate and fixed it up quickly. Thanks for the good work.
— Jim G., Lockport, IL
— Tuffy Lockport
Paul and Susan did a great job helping me fix up my old Jeep. It had a lot of problems but they gave me a clear and complete estimate and fixed it up quickly. Thanks for the good work.
— Jim G., Lockport, IL
— Tuffy Lockport
Ive taken my car(s) here for the past couple of years and will continue to do so. Its refreshing to be ADVISED what service may be required down the road, as well as pointing out everything thats NOT wrong with the car. (tie rods are good, fluid levels are good, brake pads ok etc.) Im also comfortable having my daughter take her car here too knowing that she wont be taken advantage of and sold all sorts of service and repairs that arent needed. Because of all of the above I will continue to recommend this particular Tuffy Service Center to friends and family.
— David I., Homer Glen, IL
— Tuffy Lockport
Ive been taking my car(s) here for the past couple of years and will continue to do so. Why? Because they ADVISE you of what services may be required ahead, instead of telling you of services you need right now and may not necessarily be true. Honesty seems to be their best attribute. Its also nice to be told whats NOT wrong with your car. (brakes are good, tires are good, fluid levels are fine etc) No up selling here. I have my daughter take her car here for service too knowing that she wont be taken advantage of and sold on a bunch of services and repairs that arent really needed. For these reasons I will continue to have my car serviced here, as well as referring this particular Tuffy location to friends and family.
— David I., Homer Glen, IL
— Tuffy Lockport
Ive been bringing my car(s) here for the past couple of years and will continue to do so. Its a refreshing change to be advised of what services may be required ahead instead of telling you you need this done right now. Paul takes the time to explain and show you exactly what he suggests for service while the car is on the rack so you can see for yourself. Again, no high pressured sales pitch. Its the only place I feel comfortable sending my daughter to knowing that when she goes in for an oil change, she wont be taken advantage of and sold on a bunch of services that she doesnt really need. And the fact that I send my daughter there is quite a testimonial in itself. If their goal is to maintain a high level of customer satisfaction, theyre doing an outstanding job. For these reasons I will continue having my cars serviced here as well as recommending this specific location to friends and family.
— David I., Homer Glen, IL
— Tuffy Lockport
I brought my car into Tuffy to have the exhaust replaced because it all of the sudden became louder than a Harley Davidson. I fully expected to have to replace the muffler, exhaust pipe, and possibly the catalytic converter. Short of putting my car in a lift (and all of the sudden becoming proficient in the workings of my exhaust system) I had no way of knowing exactly what was wrong. Tuffy mechanics could have told me any number of things were wrong with my exhaust, instead they told me the truth in that I only had 4 bolts rust away and they simply needed to replace those 4 bolts and install 4 gaskets where those 4 bolts go. A crooked mechanic could have easily taken me for $500 or more telling me my entire exhaust system was rusted away and needed replacement. Tuffy told me the truth and dealt with me honestly and ethically. In the one simple act of treating me with honesty and fairness, Tuffy has created a customer for life. I would like to say thank you to the mechanics at the Tuffy store on West Central Ave. in Toledo, Ohio.
— Christopher M., Sylvania, OH
— Tuffy Toledo (Central Ave.)
Jesse and Cliff are super nice guys, they don't try and sell you stuff you don't need and are just straight shooters through and through. Good deals, good work and good service! It's the only place I go to maintain my truck!
— Mike F., Elyria, OH
— Tuffy Elyria (Leona St.)
I have been using Elden and the guys at Tuffy since 1996 when they were troubleshooting a former car. Because the way they treated us and have always been very honest in their diagnosis and service of our vehicles we are Proud to be loyal customers. If you get the opportunity to let them look at your vehicle you will not go wrong. Thank you
— Sean V., Avon, OH
— Tuffy Elyria (Leona St.)
I was travelling and remarked fluid spill when leaving a hotel. I went to Tuffy which had serviced well another car for me. They received me very well, and although busy, checked out my car, giving me a written estimate for repairs. They assured me that I could continue to travel with precaution. The car has since been repaired and runs great. Their waiting room with free Wi-Fi is comfortable and convenient, and their other conveniences appreciated. I give a hearty recommendation to this shop which treats people right and knows cars well.
— Paul S., Signal Mountain, TN
— Tuffy Rockford
Everyone we came in contact with from Tuffys was responsible, courteous, and professional.
— Rich P., Loves Park, IL
— Tuffy Rockford
Came in for an alignment and the guy's did a thorough inspection of my vehicle and brought some very important things to my attention that should be addressed. Extremely professional and didn't feel pressured at all. Very fair and really honest which is rare in the car industry. I was very impressed and would highly recommend Tuffy's to anyone who needs work done.
— Jim G., Algonquin , IL
— Tuffy Lake in the Hills
Buddy at your Lake In Hills location provided great customer service. Fast service. Great team of service techs!
— Dina M., Algonquin , IL
— Tuffy Lake in the Hills
First time here and was impressed. I will try them again.
— Paula T., LITH, IL
— Tuffy Lake in the Hills
These guys are very good and are honest. I highly recommend them.
— Dan B., Lake in the Hills, IL
— Tuffy Lake in the Hills
It's very hard to find an "honest" mechanic these days. They aren't "pushy" and don't try to get you to buy services you don't need like many other shops and dealerships. Recently, I had two, very positive experiences with Tuffy's service. My car was leaking oil so I took my car to Tuffy and they found that the last technician (not at Tuffy's) that changed my oil did not tighten my cap. No charge for the service. The second time, I had purchased some tires from another store and they recommended that I have an alignment - however their price was very high. I took my car to Tuffy's to get a second opinion and they showed me the diagnostic results from my alignment. The test was well within the manufacturer's recommendation therefore I didn't need to even have an alignment! Again, no charge for the service. If you're looking for a honest mechanic that can provide quality service, then I would highly recommend Tuffy Auto.
— Tae J., Saint Johns, FL
— Tuffy St. Johns
I have been taking my cars to Justin, Ben, and the team at Tuffy for a couple years now and can say they are hands down the best automotive repair shop in Jacksonville. They have always provided fair prices, fast service, diagnose any mechanical issues correctly the first time, and never try up selling unnecessary services. If you are dissatisfied with another shop in town, you should definitely try Tuffy.
— Dylan L., Saint Johns, FL
— Tuffy St. Johns
Art and his team are the absolute best! I will never take my car anywhere else! Thank you for everything!
— David S., Farmington hills, MI
— Tuffy Tire & Auto Service Center Walled Lake
Tuffy in Walled Lake gives THE best service, very honest, reliable, and reasonable. I wouldn't trust any other repair shop.
— Joyce B., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Brian is the man if u have a diesel truck....he took the time & explained every detail to a T.... thxs again to the whole crew at tuffy.. u guys are the best..
— Joe H., Charlotte , SC
— Tuffy Fort Mill
Great place to go they do excellent work and are very good people. The waiting room and shop are very clean
— Ken A., Indian Land, SC
— Tuffy Fort Mill
I have been a customer at Tuffy for over 12 years through the good and bad the !994 vehicles and the 2014 I have always been satisfied for the most part having a very old vehicle an to expect a miracle is one thing I am so satisfied with them especially the payment plan if you need it with this world economy we all do. Thanks
— jewanna n., bloomington, IL
— Tuffy Bloomington
I have been a very happy customer at Tuffy Tire and Auto Service over the past few years. I have found them to be extremely honest and insightful regarding my auto repair needs. They consistently go above and beyond all my expectations often identifying ways to save money. Theyre helpful attitude, spot on diagnostics and repairs, and affordable prices make them the ONLY place to go for all your automotive needs! Thanks TUFFY!!!!
— Todd T., Loves Park, IL
— Tuffy Rockford
Tuffy Tire & Auto in Millard deserves more than a 5-star rating! I brought my SUV in for new breaks and rotors after calling around Omaha for quotes. I even passed on a cheaper quote from another place closer to my home simply because even over the phone I could tell the employees at Tuffy cared more! Pat the manager was the most pleasant gentleman I've ever dealt with when its come to car care. Even when I said please do whatever it takes to get my car driving safe again, there were no extra charges over the quote I was originally given. I didn't know how much stress I'd been carrying from how poorly my car drove until they handed me my keys back. My entire week was made just because I chose Tuffy Tire & Auto in Millard! Thank you all so much for giving me the best service and making me beyond happy!
— Sami M., Omaha, NE
— Tuffy Millard
Tuffys staff is honest, trustworthy, and efficient! Whenever I call for an appointment I am greeted with courtesy and a friendliness that immediately gives me confidence that Ive called the right place for an oil change, tire rotation, or a major repair. They explain everything they did and if you need anything else that needs to be done in the near future. They never pressure sell and work from a place of integrity. They treat my car as if it were their moms! I am a repeat customer and will return again!!!
— Bonnie G., Kimberly , WI
— Tuffy Appleton
I was on my way to visit friends in Wisconsin. My transmission went out. Kathys was the only place I could find open on Saturday, so that made my decision easy. I was greeted on the phone with a friendly voice. I was assured that would do everything they could. I was told they would try their best to have my car ready Tuesday for my return trip. They help me with renting a vehicle to continue my journey, locating a transmission, and keeping me posted along the way. My car was completed on Tuesday as promised. They went above and beyond my expectations.Yes, I am in Texas. This is where you need to take your car.
— Ed C., San Anotonio, TX
— Tuffy Bloomington
They did a great job especially since they squeezed me in at 2PM for an oil change...on a Saturday! they shuttled me home and called when I was ready! GREAT JOB to everyone!!!
— Bill W., Marengo, IL
— Tuffy Rockford
Very professional service with technicians that seem to truely care about their customers. Fixed a problem on my car and didn't mind taking to a friend that had some auto experience on the phone for me. Much appreciated.
— Melissa L., Bloomington, IL
— Tuffy Bloomington
The staff was professional and friendly. This was the second time I had my car worked on by this staff. I will definitely be back again for my next oil change, basic service, or repair in the future.
— Justin P., Normal, IL
— Tuffy Bloomington
I'm writing this a little late, but have to give credit where credit is due. Brought my car down to them unannounced with an exhaust problem, I was in the waiting area when an elderly lady came in with a brake light on. First the lady behind the counter came around and gave her a hug. They gave this woman the VIP treatment. Fixed her car then checked out everything for winter. They took care of her the way I would want my mother taken care of! They then showed me my problem and told me my options and had me fixed that day.I would definitely go to them again. Best customer service in town!
— John S., Normal, IL
— Tuffy Bloomington
wendy was excellent help with warranty claim and prompt repair!!s she rocks !! and tuffy does too!!
— dr seymoure b., west bloomfield, MI
— Tuffy Tire & Auto Service Center Walled Lake
I have to say I am extremely happy with the service I had done at Tuffy in Westerville. I dealt with Carl from the initial drop off to the pickup. He did an amazing job with keeping in contact with me and involved with every step of the work. He even diagnosed a seperate issue that had been on my mind with my truck but I hadn't mentioned on the initial drop off. He was able to take care of both my pretty large issues in under 24 hours. Meanwhile I have another truck at a chevy dealership for the past 3 weeks and I have to call them just to find they still have no results. I took my truck to this Tuffy on a last minute whim and I can definitely say they earned another future customer in me!
— Michael R., Westerville, OH
— Tuffy Westerville
The bus for our center wouldn't start and it was pouring rain outside. They came to our center and replaced the battery in the rain. Service was quick, and they did an inspection on the bus to make sure nothing else was wrong. Extremely polite and friendly service!
— Beth B., Grove City, OH
— Tuffy Grove City
My family has been using Tuffy's for several years and have always received excellent service at a fair price.
— Karen J., Grove City , OH
— Tuffy Grove City
Best service in metro detroit area Great people to work with. They do great repairs at a very good price....
— Holly m., westbloomfield, MI
— Tuffy Tire & Auto Service Center Walled Lake
Art and his staff are wonderful!! Very friendly and they do not disappoint!! G. Clooney!!
— Erik K., Novi, MI
— Tuffy Tire & Auto Service Center Walled Lake
They go above and beyond to make you're a happy customer. Efficient, fast service
— Carla A., Cape Coral , FL
— Tuffy Fort Myers (Daniels Pkwy)
Carlos and team are great. I actually live in South Carolina and was calling on behalf for my brother. He had a flat and did not have the lug nut key. He tried getting his tire fixed at the local dealer but they took over 7 hrs to fix the tire. I called Carlos three times that day to get advice and pricing on their service. They would have removed all 4 lug locks for what the dealer charged for just 1. This was a blessing in disguise. My brother took his car in for Carlos and team to recommend PM service and found some major issues that needed to be addressed ASAP. They offered free shuttle service and had everything finished that day. So instead of missing another day of work, my brother now has a great team to take his car to whenever he needs to.
— Ryan N., N. Fort Myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
My auto repair was done in a timely manner under conditions that were not planned, with very fair pricing. I found the staff at Tuffy's polite and efficient. I will be back with other service needs. Thank you , gemtlemen
— Carol L D., Fort Myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
My family and I where in from out of town and having an issue with our suv. The owner operator greeted me and was very helpful. His staff diagnosed and repaired our vehicle in a very timely manner and got us in the road back home. Fast,Friendly and reasonable service!
— scott w., panama city, FL
— Tuffy Fort Myers (Daniels Pkwy)
I have been coming to the Gahanna Tuffy for a couple years now and I have always been very pleased. The service is great, they are knowledgeable and communicate well with their customers, but most importantly they do a very good job at reasonable prices.
— Carl S., Gahanna, OH
— Tuffy Gahanna
We have been taking our 2 cars here for over a year now for all repairs and oil changes. They go above and beyond to research before calling us on a big service, and always tell us information honestly. We trust when they tell us what needs to be done now, and what can wait. I recommend them to anyone!
— Anthony D., Clawson, MI
— Tuffy Troy Auto Repair
Carl, Ron and Brad and true professionals! I have been taking my cars to them for the past 10 years and trust them to provide the best care and maintenance possible. Thanks for all you guys do!!!
— Matt I., Galena, OH
— Tuffy Westerville
I've been taking my vehicles to this Tuffy service center for years now and this will continue for years to come. Ron, the manager, is one of the most personable and knowledgeable people I've met. I look forward to talking with him any time I come in. He and his crew have done some pretty extensive performance work on my car and it is always done RIGHT, QUICKLY, and for a REASONABLE price. I wouldn't trust any other shop with my auto work and if you need some done I strongly suggest you give Ron and his team a shot - I guarantee you'll feel the same as I do.
— Nick C., Columbus, OH
— Tuffy Westerville
Ron and crew have worked on multiple cars for my family. Always a straight answer and they've never tried to up-sell any services. So glad we have them in our neighborhood!
— Pam L., Westerville, OH
— Tuffy Westerville
Just wanted to let everyone know what Great Service I got today. Work was done very quickly, and felt the price was more than fair. Real nice people working there too.
— Bev S., Harrison, MI
— Tuffy Mount Pleasant
Matt, Meng, and all of the staff have always provided superior service and excellent communication. They are not only diligent with my truck but help me minimize my downtime which is huge as a self-employed contractor. They also explain not only what service was performed but findings on the condition of my truck and prioritized recommendations so I can budget accordingly.
— Jerome S., Kimberly, WI
— Tuffy Appleton
Amazing service! The people here are just one of a kind and I appreciate every one of them. It seems they have the family business figured out and welcome each customer as part of the family. You won't be disappointed!
— Chris R., West Orange, IL
— Tuffy Rockford
Thanks for getting my car and van ready for winter again by changing out my tires with the winter Michelin tires. The guys got me in and out quickly and everything was done right. Thanks again Tuffy's.
— Andy S., Neenah, WI
— Tuffy Appleton
Matt and his team looked over my daughters car to find the coolant leak that we were noticing. Instead of charging us for the work like the last 3 dealers we worked with, they let us know that her car was old/rusted to the point that it wasn't worth investing in anymore and even showed us pictures of what they were concerned about. They suggested we take the money we would have spent there and use it as a down payment towards something safer. Thank you for helping us to spend our money wisely!
— Adrienne L., Neenah, WI
— Tuffy Appleton
Replaced timing belt and repaired exhaust to my car. They did an excellent job and now it runs like a new car. I recommend this location for any auto care.
— Srini K., walled lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Art and his team are awesome! Super fair, honest and friendly. I would highly recommend for any of your vehicle needs.
— Reuben L., Novi, MI
— Tuffy Tire & Auto Service Center Walled Lake
I went to Tuffy in Jackson expecting to wait, and an expensive repair to my young son's car. Tim brought the car inside, checked it out and made a recommendation for the repair that was quick and cost effective. "You only get one chance to make a first impression" Tim and Brandon used their opportunity well. If I need a repair in the future, I know where I'll be going. I also needed a body work estimate, and Tim suggested Bedore's Mid Town Body shop on Francis street! Another great place! Pat at Bedore's had the door's on the car adjusted so they closed and latched properly, and had it all done within a half hour of starting. The nicest surprise......no charge! What a way to win anew customer.
— Barry P., Jackson, MI
— Tuffy Jackson
I am going to this location since 1 year. People are very friendly and takes well care of their customers. Once they provided me a rented car and another time they gave me a ride to my home. I used to live 1 mile far but moved to Farmington recently and still prefer to go there.
— Chenna T., Farmington , MI
— Tuffy Tire & Auto Service Center Walled Lake
My friend & co-worker, Michelle B., has gone here for many years. She referred me to the shop and I'm so happy she did! Excellent customer service, pricing and work! I will definitely be referring all my family and friends.
— Sandra C., Wolverine Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
I've been coming here for years do to a tip from David Vaughn. About twenty five years. I've been here for brakes, oil changes ,mufflers and other misc. The service was always great and affordable.
— Larry M., South Amherst, OH
— Tuffy Elyria (Leona St.)
What I thought was road noise in an older van just needed a new exhaust, sand still under warranty. This is a great place
— Rick W., Elyria, OH
— Tuffy Elyria (Leona St.)
I have been taking my car to this location for several years and have always been happy with the service. It is a clean and friendly environment. They are really helpful and professional.
— Linda. L., Perrysburg, OH
— Tuffy Perrysburg
A few years back, I had been looking for a repair shop that I could trust, that would be honest with me and I found very good reviews for this particular Tuffy location. I take both of my vehicles to this location and have always been treated like a customer that matters. The team at Tuffy are always honest with me and never look to sell me anything that is not needed. These guys go way above and beyond in customer satisfaction, which is why I continue to recommend them to everyone I know. Thanks so much Chris, you're the best!
— Nicholas W., Perrysburg, OH
— Tuffy Perrysburg
I like having my car repairs done at tuffy. They are always very friendly and get the repairs done quickly. I think their prices are reasonable. I will continue to have repairs at this Tuffy location.
— Abigail B., Perrysburg, OH
— Tuffy Perrysburg
I love this place! People are very nice. As a woman I am hesitant to go anywhere for auto repair. But I will come back here! Their service is honest and fast. Thanks guys!
— Kari S., Novi, MI
— Tuffy Tire & Auto Service Center Walled Lake
Ron and the whole crew at Tuffy Westerville are excellent! They take such great care of us! Thank you for all you do!
— Katie L., Westerville, OH
— Tuffy Westerville
Ron and the boys have been taking care of my business and personal fleet for years. They are always truthful and very experienced.
— Paul W., Westerville, OH
— Tuffy Westerville
I love the service I receive at this Tuffy. I feel special when Ron and Karl greet me by name and I trust their guidance on what to do with my car.
— Judy S., Westerville, OH
— Tuffy Westerville
I had a great experience with Tuffy's today. Jim was very helpful and let me know exactly what was wrong with my vehicle and explained everything very thoroughly to me. He even suggested the best option for me financially as I was on a tight budget. I really appreciated that they gave me a free estimate. I am grateful that this service is in Mount Pleasant!!
— Halee B., Mount Pleasant, MI
— Tuffy Mount Pleasant
I had some engine oil leak problem in my Honda Car. Checked with some other mechanic and they said it will cost me around 600$ to fix it. Went to Tuffy Gahanna and they fixed it for around 140$. No more leaks now. Great and honest service
— Vijay V., Columbus, OH
— Tuffy Gahanna
I needed a couple of bulbs replaced so I pulled into Tuffy without having an appointment. I asked them if they would have time to replace the bulbs. I fully expected them to say no because they were completely full but without hesitation they said they had time to complete the repair. Within 5 minutes they were working on the repair and about 5 minutes after that I was on my way. I was impressed! I've been going to the Gahanna location for many years now and I've never been disappointed. Thanks Mike for the wonderful service!!
— Tammy H., Gahanna, OH
— Tuffy Gahanna
I recently had my car serviced at Tuffy on Garfield. I heard a noise and drove it there without an appointment. The service and staff were very knowledgeable and friendly. They educated me on the issue and immediately took care of the problem. I have always gone here and will continue to be a customer. I trust the mechanics, which I cannot say about the large car companies.
— Mary Ann V., Traverse City, MI
— Tuffy Traverse City
Every time I come here for service, they are very friendly and upfront with me about what needs to be done and where all the costs are coming from. They treat you like family! Even offer rides to local places depending on the wait to make sure you're taken care of and not stranded. I've had multiple fixes and checks on my car here and would bring it here every time I have a car problem if possible. Don't waste your time anywhere else. Yes they can get busy, but that really only speaks to the quality of work they do here and how grateful their customers are. 10 out of 10.
— Eilisha S., Canton, MI
— Tuffy Traverse City
Allen and Richard are the best! They are knowledgeable, professional and friendly in all my dealings with them. The only place to go with your car.
— Jim M., Winter Springs, FL
— Tuffy Winter Springs
Having moved to Florida in January, I needed a dependable, honest and professional repair shop. I discovered Tuffy in May and have not gone to any other repair shop. Allen and Richard are the best.
— Jim M., Winter Springs, FL
— Tuffy Winter Springs
Thanks guys for taking good care of my car!HHf
— Donna W., Winter Springs , FL
— Tuffy Winter Springs
Brought my company vehicle in for oil change. Service was fast and excellent. Allen manager was very helpful. They did a complete check on the vehicle. Made note of other issues. Will pass that on the fleet manager, to get approval! Highly recommend this location for getting your vehicle serviced!
— Ronald D., Orlando, FL
— Tuffy Winter Springs
Always I receive good service and awesome customer services F
— Carmen R., Caselberry , FL
— Tuffy Winter Springs
My drivers' side door window was stuck. Brought it to my service station of choice, Tuffy and Jay assisted me. Jay asked me if I wanted to wait and I replied "I don't have much of a choice". Jay told me not a problem and he had one of the mechanics, Rodney, drive me home. What Service! This is my fifth time getting my cars serviced there. I feel there is no better place to go for your car. Thanks Jay!
— Jim M., Winter Springs, FL
— Tuffy Winter Springs
My drivers' side door window was stuck. Brought it to my service station of choice, Tuffy and Jay assisted me. Jay asked me if I wanted to wait and I replied "I don't have much of a choice". Jay told me not a problem and he had one of the mechanics, Rodney, drive me home. What Service! This is my fifth time getting my cars serviced there. I feel there is no better place to go for your car. Thanks Jay!
— Jim M., Winter Springs, FL
— Tuffy Winter Springs
Excellent service, excellent communication I am sure I made a good decision selecting you
— Alfredo G., Rochester Hills, MI
— Tuffy Tire & Auto Service Center Walled Lake
I cannot say enough good things about Art and his staff! I have always been hesitant when it comes to getting work done on my car, having been overcharged so many times before and never been given a full explanation as to what it was that was exactly wrong with my car. Not only will Art and his team tell you what is wrong with your vehicle, they will give you options as to go about fixing your vehicle so that it runs the SAFEST! Not only are they honest, fast and helpful, they treat you like family, and not the kind that comes over at Christmas, gets drunk and makes a scene, but the kind of family that takes care of one another! Today Art took care of me and my kids like no one else has done before, and I will be forever thankful to him for that! Art, Wendi and everyone here are the kind of people that you need to get your vehicle running right! I highly recommend them for all of your maintenance needs!
— Natasha G., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
I have been coming to Tuffy Aurora for years! You will not find a more trustworthy ship to bring your cars. They always do a fantastic job and are very knowledgeable! Bring your car here for your mechanical needs and I promise you won't regret it!
— Melanie B., Naperville, IL
— Tuffy Aurora
My wife and I can't say enough good things about Keith. He's courteous, knowledgeable, friendly, remembers everyone by name. He is the reason we get our work done at this location. So much so that we drive from Hilliard to Grandview because we trust him and the shop so much.
— Ryan K., Hilliard, OH
— Tuffy Grandview
I found this place about a yr ago, n am very happy. I had some agravation from a old machanic that road my pockets, leading me to look for a new one. I found Tuffy's. The guys here are very proffesional, nice, n not pushy. They check whatcha want them too, n a little extra. Offer their assistance, but dont force whats not nessesary right away. I truly recomend this place, n will continue to have them doing my services.
— Jamie J., Lake in in the Hills, IL
— Tuffy Lake in the Hills
Thank you tuffy staff for making my car repair as painless as possible! I usually dread getting my car repaired but the staff at tuffy got me in quickly, showed me the problem and repaired it with no extra hassle. I love this garage and recommend it to everyone!
— carolyn s., mt pleasant, MI
— Tuffy Mount Pleasant
good work very honest will get my car service there better than dealerh
— richard c., elyria, OH
— Tuffy Elyria (Leona St.)
Thank you to the whole team at Tuffy, Leona St., Elyria OH. I am taken care like I am part of their family. I have also noticed others receiving service are treated the same way. We have sent all of our vehicles here for many many years. They are genuine, knowledgeable, trust worthy and look out for the best interests in ALL their clients. ~ Thank you again
— Darryl W., Vermilion, OH
— Tuffy Elyria (Leona St.)
I've been with Jim and Danette from the beginning. They and their staff have provided 8 years of honest service for the safety of me and my family. I wouldn't go anywhere else! They are the BEST all around!
— Melanie T., Rockford, IL
— Tuffy Rockford
For starters, Art is a first rate honest businessman who will tell you exactly what the problem is and make suggestions as to the best way to fix.The excellent mechanics will solve your problems for a very equitable price.
— Nick A., Wolverine Village, MI
— Tuffy Tire & Auto Service Center Walled Lake
Very accommodating when my son from Wilmington, Ohio stopped by unannounced with an exhaust issue. Staff was able to take care of the issue temporarily at my request, which allowed my son to get back to his hometown in order to get the bigger problem taken care of. Would highly recommend!
— Dena V., Wellington, OH
— Tuffy Amherst - Auto Repair Center
wonderful service will be using much more in future
— Nelson M., Westerville, OH
— Tuffy Westerville
Everything went very well Job was quick and on time I am very happy with the service
— nelson m., westerville, OH
— Tuffy Westerville
I was very pleased that their service results corrected issue. I am usually a DIY person but I was going to replace the wrong bearing that I thought was the issue. Tuffy got it right.
— Charles S., Westerville, OH
— Tuffy Westerville
WHY would someone do business Solely with the same company for over 12 years? Honesty, Integrity, Trustworthy & Vast Experience. When you are fortunate to find All (not some) of these traits in one particular business who's owner & every person who works there each possess these qualities, not only Do You Stay With Them, you scream it from the mountain tops & share with as many people as you can That's Why.
— David S., North Aurora, IL
— Tuffy Batavia
Fast service, fair pricing, never suggesting services not needed, very courteous. Have used them for years and will continue to do so. Nice to have a shop like that in my home town.
— Dale R., Grove city, OH
— Tuffy Grove City
I would recommend Tuffy to anyone looking to get their car serviced in the MidMichigan area. They give honest friendly service to everyone who walks in the door. Not only do they provide excellent service but they do so in a timely manner with the customer always in mind. Easily 5 stars!
— Kalie D., Shepherd, MI
— Tuffy Mount Pleasant
I called to ask for a quote on brakes because another place quoted me $1000. They mentioned coming in for a free estimate to see what I really needed. It was so worth it. They were honest and gave me a quote on what I actually needed which was 50% less than what the other place quoted. I would highly recommend. Very impressed!
— Melissa S., Algonquin, IL
— Tuffy Lake in the Hills
I drove from Dallas, Texas to Mobile, Alabama to Birmingham, Alabama to West Palm then to Ft Myers for work... I thought I had a minor brake issue but after Steve explained to me what the REAL issue, not only did he show concern for my safety, he/they really looked out for me. I needed a lot of work done.. Steve and his team did an incredible job & were very fast with the repairs! My overall experience was EXCELLENT and I'd HIGHLY recommend Tuffy's for ANY car repairs.. I'm scheduled to be in the Ft Myers area for about 6 months... If I need ANY car maintenance, I'm goin to Tuffy's! And, again, I HIGHLY recommend Steve and his staff.. Thanks again!!
— Derrick B., Lancaster, TX
— Tuffy South Fort Myers
I've got a 2003 Honda CR-V with 216,000 miles on it and I like to have an annual maintenance check done on it. Tuffy had a free maintenance inspection and I was able to get the needed repairs done at a reasonable price. Being open on Saturday really helped as the car needed to be kept an extra day. Thanks Art, Wendy and the crew!
— Pete S., West Bloomfield, MI
— Tuffy Tire & Auto Service Center Walled Lake
Driving home on Sunday we heard a noise and our exhaust completely broke under our car. The places we usually go for work were talking about a complete replacement and us paying too much to repair our very old car. We just needed it to run again for those everyday, around town things. I noticed Tuffy had some great online reviews so I decided to give them a try. I called and John said all the right stuff. Kept it simple, which I appreciated. I had the car towed and a couple hours later they had it back to me and for super cheap! I was shocked and so grateful I had a mechanic know my situation and the kind of work I wanted to put into my car and made it work again. I have a new go-to mechanic in Batavia. I encourage you to check out Tuffy.
— Molly M., Batavia, IL
— Tuffy Batavia
Tuffy goes the extra mile to assist when dangerous situations erupt. I needed to know that they could accommodate the repair, when my car had what looked to be like smoke coming from under the hood. The smoke actually turned out to be an antifreeze leak.I had to call Tuffy during the 4:15 pm hour when traffic was high and, both sides of the street filled with kids on bikes and cars moving both ways.Tuffy checked back with me to see at what time the Tow Truck would bring the car to them. I was able to arrive at Tuffy after they had closed, and still able to park the car in the lot. I waited one hour and twenty minutes for the Tow truck to pick me up.
— Teresa F., Elyria, OH
— Tuffy Elyria (Leona St.)
I was looking for a reliable mechanic to work on my vehicle because the place where I was taking my old vehicle gave me the run around about having to do things to my vehicle that was not necessary. Needless to say I didn't do what they told me had to be done, however what I did do was I took in an itemized list of 3 specific things that needed to be done to my vehicle and the mechanic at Tuffy's looked at my list and said "I will look over your vehicle at these specific things" the mechanic came back to me and said "these things do not need to be done" and he proved it to me by taking me out to my vehicle and explaining it to me. I will continue my business at Tuffy's because they are so very honest with me every time.
— Michelle S., Rockford, IL
— Tuffy Rockford
I've been dealing with the Westerville Tuffy center for a few years. I take my 73 Ranchero Squire pickup there because I trust they will do excellent work on it. . Ron , Carl & the staff are very friendly and courteous. A great place for any mechanical or service work.
— Karl S., Galena, OH
— Tuffy Westerville
Just moved here to this beautiful state, and was worried about finding a good mechanic, but boy I was blown away with the service & the mechanic's.I got 5 star treatment & did an awesome job on my f-350.. I'm definitely returning..!!! Thxs.. again for everything..
— Joe H., Charlotte , SC
— Tuffy Fort Mill
— Becky D., Elyria, OH
— Tuffy Elyria (Leona St.)
I looked and read all of the reviews and must agree that Art and Chris did an excellent job. I was totally impressed with all of the technical knowledge Chris has about my 2010 Malibu. I will definitely be back for future work on my cars. Thanks again.
— Walter B., Novi, MI
— Tuffy Tire & Auto Service Center Walled Lake
My car was towed to your facility in the early evening of Labor Day. I called the following morning and by noon you had it fixed to my great satisfaction! I would recommend you to anyone!
— Steve D., Upper Sandusky, OH
— Tuffy Westerville
did what they said and made other suggestions but did not pressure
— Paul G., Westerville, OH
— Tuffy Westerville
Tuffy Aurora is definitely my new mechanic! The staff and service is awesome! I brought my vehicle in for what I thought was a coolant leak....and nothing was wrong! They could have fed me all these "problems" but they didn't. They kept it all day checking for my leak and nothing was there. No rip off or anything! I am a customer as long as im in the area or can get to them!
— Geanetta E., Aurora, IL
— Tuffy Aurora
Tuffy has been a great customer to my friends and the Fargo community.I rate its performance 100%---A+. James Grupee
— James G., Fargo, ND
— Tuffy Fargo
Matt and his team looked over my daughters car to find the coolant leak that we were noticing. Instead of charging us for the work like the last 3 dealers we worked with, they let us know that her car was old/rusted to the point that it wasn't worth investing in anymore and even showed us pictures of what they were concerned about. They suggested we take the money we would have spent there and use it as a down payment towards something safer. Thank you for helping us to spend our money wisely!
— Adrienne L., Neenah, WI
— Tuffy Appleton
Matt and his team looked over my daughters car to find the coolant leak that we were noticing. Instead of charging us for the work like the last 3 dealers we worked with, they let us know that her car was old/rusted to the point that it wasn't worth investing in anymore and even showed us pictures of what they were concerned about. They suggested we take the money we would have spent there and use it as a down payment towards something safer. Thank you for helping us to spend our money wisely!
— Adrienne L., Neenah, WI
— Tuffy Appleton
I would recommend this place to everyone , very good service ,very good at what they do ,trust them with both of my cars . good job boys !!!!
— Ken K., Vandalia , MI
— Tuffy Portage
We do a lot of business with Art and his crew with great results. Good, honest, and pleasant to work with. Their hours are very accommodating and we suggest you give them a try if you haven't already, we're sure you'll enjoy your experience.
— Geoff B., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Keith is wonderful to work with, and I take our cars there exclusively.
— Richard F., Columbus, OH
— Tuffy Grandview
NICE PLACE, PROFESSIONAL STUFF, OUTSTANDING LEADER!!!
— DAVID O., West Bloomfield, MI
— Tuffy Tire & Auto Service Center Walled Lake
I was very nervous coming in for the first time as I wasn't sure what was going to be needed to repair my car. I had been referred by a friend who was very happy with the work and the price and how they were able to work with her circumstances. She said to ask for Art. I didn't have to because he was in the office and took care of me immediately. I was ecstatic not only with the job they did, but the price and how quickly it was completed. I will definitely use them again and highly recommend them to anyone looking for someone honest, reliable and that does excellent work.
— Cheryl W., Wolverine Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
I don't think you can find a more competent and professional team than Tuffy has at this location! Honest and willing to offer all options to you for service issues. No pressure or scare tactics.
— Brian B., Westerville, OH
— Tuffy Westerville
I have only the highest esteem for Scott and the team at Tuffy's. I was heading back to CO after spending the summer in MN and discovered during the oil change that the ball joint on the right side was very deteriorated and needed to be replaced. This was Saturday and I needed to be back to CO by Monday morning at 8am. Despite a full day, the team was able to squeeze me in and fix it. I left Fargo with only a 3 hour delay, but with peace of mind that I would make it back safe. I can't recommend Tuffy's enough. Excellent customer service...they actually cared about my schedule and my safety! Thank you so much...you guys rock!!!
— Kim C., Pueblo, CO
— Tuffy Fargo
Id like to start off by saying you get what you pay for here, plus some! I walked in knowing most my issues with my car. I have an oldie.. 93 Honda Accord. I was greeted with smiling happy faces. Amin, the new manager for Tuffy's helped me from start to finish. I started off by telling him the long list of issues i had. First and most importantly i had starting issues that generally dont happen every time i tried to start it. #2 My muffler was so loud im sure ppl a mile away could hear me lol. #3 I was told by a friend that all my tie rods and ball joints were bad.. #4 as do most old cars i had a few oil leaks.. Amin smiled and said no worries we can address everything. He truly took my anxiety about it all right away. They were very busy that day and let me know right up front they would do all they could to look that day but if not it would be first thing monday. Instantly i panicked because of course i need a car to get to work.. Amin imedatly offered one of there loaner cars free of charge. Yay! And that ended up being the case. So for a whole weekend i got to play around in a cute little Hyundai.. Anyway by mid Monday Amin called with the dioagnostis.. I had a main relay issue and thats why it wouldn't start at times.. They had to try on and off all day just to get it to not start, but they were determined. #2 my muffler itself was in great shape it was just the flex pipe.. #3 my tie rods and ball joints were fine it was both my front control arms that were bad.. If i would have know that i would have came so much sooner as that so darn dangerous.. #4 my leaks were no where near as bad as i thought. They were coming from the valve cover gasket and the distributor seal. Even though i knew i had alot of issues i was still a litte overwhelmed naturally. From there i gave my husband the phone and let the guys do there shop talk and negotiations. I got my car back that Wednsday and I honestly feel im driving a whole diffrent car. I even got a free oil change because of a coupon i had. To Amin and all the guys at Tuffy's i thank you from the bottom of my heart. You are a beautiful honest group of people and i will never go anywhere else for my car needs. Thank You!.
— Amanda L., Oswego, IL
— Tuffy Oswego
As always, great, great service. It is my home away from home. I am always greeted with a smile and handshake. Everyone that I have contact with treats me with great respect and care. I couldn't ask for a better service facility. Thanks guys!!! Love you, Rich
— Richard K., Davis, IL
— Tuffy Rockford
Steve and Nick were, for lack of a better word, PERFECT! Not only did they let me know the issues with my car, which made it clearly unsafe for driving, they made me feel like I was an individual rather than just another person walking through the door. Nobody wants to break the bank when it comes to fixing their car, and I feel like I got more than what I actually paid for. Everyone there is very down-to-earth and personable, and that's really what matters when it comes to finding a long-lasting place to bring your car. Dan and Chris did an awesome job with the repairs and making my car like new again! I was there the same day Nicole McHenry was there and she was not only rude but making it seem like everyone (but herself) was at fault for her car being in poor shape. Being a mechanic requires a very advanced skill-set, that's why people take their cars to auto-shops; even if they changed nothing to your car, their time is worth more than the $25 you may end up paying. These guys are amazing and I wouldn't go anywhere else.
— Alexandria T., Fort Myers, FL
— Tuffy South Fort Myers
This was my first time using Tuffy -- will definitely use them again. The service was excelent and quick. I live close to the SC line, so it is really convenient for me to use them.
— June ., Charlotte, SC
— Tuffy Fort Mill
Very helpful and courteous service. Will definitely come back and would recommend this auto center to others.
— Gary Lewis ., Charlotte, NC
— Tuffy Fort Mill
This was my first time using Tuffy -- will definitely use them again. The service was excelent and quick. I live close to the SC line, so it is really convenient for me to use them.
— June ., Charlotte, SC
— Tuffy Fort Mill
They were able to help me without an appointment in a pretty expedient time. Adam the service manager was the best. Very friendly, very efficient and customer service oriented. It's hard to trust mechanics these days as I am in the financial Field and is the same way. I will bringing my business and referring people to this location.
— Jan H., Estero , FL
— Tuffy South Fort Myers
Very efficient, very quick and very friendly. They are a customer oriented and I'm looking to Jack anybody up on the commission to do work. I am changing all my business to them. I highly recommend them.
— Jan H., Estero, FL
— Tuffy South Fort Myers
Very excellent service! I always bring my car here. They are very fast and professional. They always explain anything needed without being pushy. I trust they are giving quality service!
— Jackie T., Maumee, OH
— Tuffy Perrysburg
So I was getting on the turnpike from Akron heading west towards Perrysburg. I noticed my brakes acting up causing my wheel to shake. I carefully drove out to Perrysburg. As soon as I got there I took it to Tuffy at about 1p.m. They close on at 4 p.m. on Saturdays but they stayed open till almost 5 to finish up my car because I had to return back east in the morning. Great service!
— David B., Cuyahoga Falls, OH
— Tuffy Perrysburg
Excellent,, quick service! The workers are very friendly and they are honest in letting you know what you need or don't need.
— Cindy M., Chaney, OH
— Tuffy Perrysburg
I've had the misfortune of having quite a few reasons to bring my truck in this year for repairs, and this shop is always clean and the staff is always professional, knowledgeable and the manager Ron is personable and he takes the edge off the fact that I bought a piece of crap truck!
— Donald P., Westerville, OH
— Tuffy Westerville
I went in with my car yesterday after I'd hit a large tire tread on the road. I was in and out in no time! The staff were very friendly, informative, and professional. They made me feel at ease. I would highly recommend this location to my coworkers.
— Morgan W., Cleveland Heights , OH
— Tuffy Elyria (Leona St.)
Walked in for an oil change, usually I pay $60+, but I only had to pay $40, which was awesome, and I asked them to drop my car off at my job which was only down the street and they did. High five. #newcustomer #youguyswin
— Angie B., Lorain, OH
— Tuffy Elyria (Leona St.)
Always the best been going here for 11 years .....so honest .....
— Sharon M., Elyria, OH
— Tuffy Elyria (Leona St.)
They have always given me excellent service on all my cars for the last 16 years. They also take car of the cars in very quick time so that I or my family always has a car to drive as soon as possible.
— Mickey T., Lorain, OH
— Tuffy Elyria (Leona St.)
Excellent Service!! It is hard to find a good, trustworthy mechanic so when I found Tuffy at 4353 Gunn Highway in Tampa, I made sure I kept coming back. I just tell Brian my problem, he inspects the car and I get a quote. I know I can trust this quote and get my car service. Needless to say, I am very content with the service I have been rendered by this establishment.
— ATAHUALPA O., TAMPA, FL
— Tuffy Gunn
My long time mechanic moved and was left to find another reliable, dependent, and honest mechanic. I found Tuffy and breathed a huge sigh of relief. To be honest, I find Tuffy's mechanics more knowledgeable and professional than my former mechanic's workers. It is a great feeling to know Tuffy is there right around the corner and knowing my car is in good capable hand of professionals regardless the issues. Keep up the good works in the garage guys. Bless them.
— Frank McDonough J., Loves Park, IL
— Tuffy Rockford
James has always been so helpful I.e. Keeping us up to date on services and When there is a problem he always explains it yo us before any work us done. The mechanics are great and very knowledge. Again the whole staff is just fantastic Again. Thank you
— Linda B., Sturgis, MI
— Tuffy Sturgis
Whenever I need service on my car I think of Tuffy first. They are prompt, courteous and considerate to customers. Pricing is competitive. Highly recommend them. They replaced my exhaust system, rear brakes, etc.
— stan z., perrysburg, OH
— Tuffy Perrysburg
We have been going to Tuffy for 16 years and they are trustworthy and fair. They do great work and are efficient and a good price.
— cindy p., pickerington, OH
— Tuffy Pickerington
This is a very honest company with a very prompt service turn around time.
— Marilyn W., Pickerington, OH
— Tuffy Pickerington
Once again Tuffy has done a good job repairing my car. It was done quickly, and they did not do any work that was not needed.
— Paul D., Pickerington, OH
— Tuffy Pickerington
— Phillip S., Reynoldsburg, OH
— Tuffy Pickerington
Good to take your car at a auto facility and not have to worry about getting ripped off like other places and there is no pressure I love that about Tuffy. Also a great staff very friendly and knowledgeable
— Emma K., Pickerington, OH
— Tuffy Pickerington
I love John, Chuck and the rest of the team! They've had my business for a number of years. Their customer service is superb. They always go above and beyond and I feel like I'm family. I'm driving a 2000 Jeep with 160,000+ miles with no end in sight. They definitely take great care of us!! :)
— Dorothy B., Clawson, MI
— Tuffy Troy Auto Repair
Our Service was performed very well and in a timely manner. Definitely will return!P
— Charles B., Sterling Heights, MI
— Tuffy Troy Auto Repair
Omg! I don't know how to thank Steve!!! My daughter got a flat late on a Saturday afternoon. Steve helped us so much!!!! He is the best!!!! Thank you Steve!!!
— Susan S., Fort Myers , FL
— Tuffy South Fort Myers
Steve and the boys are top notch. Excellent service, and done right the first time. Steve is a class act, and his tech's are good people. I will continue to bring my vehicles to Steve and Tuffy's, no complaints here. Thanks Steve.....
— ken s., fort myers, FL
— Tuffy South Fort Myers
My car had to be towed to Tuffys at night at I received a phone call very early in the morning. Everything was explained and my car was fixed by early afternoon and ready to go. I also appreciate being able to finance car repairs.
— Cindy J., Loves Park, IL
— Tuffy Rockford
I've been taking my vehicle to Tuffy on Riverside for more than 2 years. I wish I would have known about them sooner! Jim and his crew are very kind, helpful, and most importantly, knowledgeable when it comes to automotive needs. They provide a shuttle service if needed; and for more lengthy repairs, they will provide a loaner car free of charge. They are one of the busiest mechanic shops in the area, so sometimes the wait is longer than what I'd want or expect; but in all, the service provided is worth the wait. From my personal research, their repair costs are very competitive and even less than the competition. If you have any mechanical needs for your vehicle, take it to Tuffy; you won't be sorry. And if time is an issue, call first and make an appointment. They'll take good care of you!
— Joyce A., Machesney Park, IL
— Tuffy Rockford
Great service and honest advice. Perfect place to take my vehicles!
— Adam B., Westerville, OH
— Tuffy Westerville
Service is great. Ron is professional and greets us with a smile. Estimates are fair and work is done quickly.
— Janet B., Galena, OH
— Tuffy Westerville
Ron and the team take care of both cars. Great place and great service
— Darrin E., Westerville, OH
— Tuffy Westerville
Ron, Carl and the team are great. Very professional, great customer service, great work, fair pricing and they deliver on time. As long as I am on Ohio they are my "go to" for car repair and service. Would highly recommend them.
— Don H., Westerville, OH
— Tuffy Westerville
Great place!! Richard was very helpful took me in the shop to show me the problem with my car , great service !!! Thanks guys..
— James T., Winter springs, FL
— Tuffy Winter Springs
As always, Art and his crew have done it again! GREAT service and done in timely manner. Always happy when I leave there. This time Art gave my grandson two special race cars from his collection. Needless to say, my grandson wants to go back there "all the time"!
— michele b., walled lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
It's so refreshing to go to an automobile repair facility feeling confident knowing the repair will be done right and not have wonder if they are doing things that don't need to be done just to charge you more money. What a gem this place is, I tell all my friends about it and if they're smart, they will come here when it's needed. The guy at the front counter is really nice, helpful and pretty funny-but not the funniest guy I know.
— Joel H., Farmington Hills, MI
— Tuffy Tire & Auto Service Center Walled Lake
Needed wheel alignment, was recommended from Discount Tire cause of abnormal wear. I got in following day, polite, courteous. Got car on rack, made adjustments, then came and got me to show me some problems they found on inspection. Broken head of screw in oil pan. Also see adjustments made to vehicle. Gave me discount on alignment. Car drives great.
— Keith B., Crystal Lakr, IL
— Tuffy Lake in the Hills
I had my oil changed and I was in and out in no time. They did a great job.
— Thomas T., Algonquin, IL
— Tuffy Lake in the Hills
amazing service there my boyfriend works there and told me to bring my car there didnt get a discount lol but it is to be expected with men that need to make there money and was willing to pay any price but all the techs there are amazing at there job and are very reasonable with pricing i recommend coming to tuffys with any care issues because they are they best in town when it comes to customer service, pricing, and quality work
— Amber p., lake in the hills , IL
— Tuffy Lake in the Hills
Visiting from out of town, the staff did everything they could to resolve the issue we were having. Our A/C was not working and that's not pleasant in July. They put dye in our system thinking we had a leak somewhere and told me to come back and they would look for it. Had to make several trips to them and they got us right in and right out. They were able to pinpoint the issue and only replaced the necessary parts instead of running the bill up. Our local mechanic is part of the tech-net network and so is Tuffy's, that was a factor in us choosing them, but I'd go back again regardless. Really appreciate everyone from the owner to the mechanic who I barely saw. Received a call today from the owner of Tuffy's to make sure everything was okay. I'm doing this review on my own because of the great experience we've had.
— Stephen W., Jacksonville , AL
— Tuffy Winter Springs
Went in because my brake light had gone out... Richard was nice enough to look at it immediately and fix it. Thank you Tuffy's!
— Jazmine ., Orlando, FL
— Tuffy Winter Springs
Went in to see if I could get my brake light fixed and Richard greeted me at the door and helped me out immediately! Thank you Tuffy's
— Jazmine M., Orlando, FL
— Tuffy Winter Springs
I have been going to this Tuffy for 10 + years. I have always had great service, honest estimates, pricing is comparable to other shops. Ron is a great guy! Always courteous, friendly, and always has a smile on his face. I would and have recommended this business to many people.
— Pam F., Columbus , OH
— Tuffy Westerville
I won't take my vehicles any place else but your facility
— Mark R., Westerville, OH
— Tuffy Westerville
Had my truck serviced at Tuffy, Mt. P. at the recommendation of our AAA tow truck driver (He gets his own personal vehicles serviced there) Though the truck was delivered after hours I received a text at 9:00am next day to call for estimate. Since it was already in the shop I asked Jim the manager if he could check a couple of other issues I was experiencing. Repairs involved a new fuel pump, serpentine belt and tensioner pulley. Pretty intense on the wallet but working with Jim, he was so patient, let me hum and har, (I have duel fuel tanks on my truck so the fuel pump was optional) Absolutely no pressure to repair but the amazing part was that Jim went ahead and ordered the parts I needed anyway (three possible fuel pumps) so that when I finally decided to go for it, he was ready, providing same day repair !!! The guys brilliant. EXCELLENT Customer Service, even offered to come pick me up when truck was ready. Now that Im back home (Oxford, MI) because of this experience and the brakes being noisy on my wifes van, I will definitely look up the Tuffy in my neighborhood.
— Bruce M., Oxford, MI
— Tuffy Mount Pleasant
Anytime I have ever need there assistance, they have taken very good care of me and my car. I have been going there for a very long time. I recommend Tuffy's.
— Brenda M., West Fargo, ND
— Tuffy Fargo
Brought my 2010 BMW 335i coupe for alignment. Very friendly and knowable staff. Not only did they correct my alignment but explained in details about what they did. This wasn't my first expensive dealing with Tuffys mechanics, they also changed my water pump and thermostat at half the fraction cost that the dealer would charge... overall experience very happy customer ..
— Inshan A., Ocala , FL
— Tuffy Ocala
The owner (Chris) was very friendly and helpful when I walked in, being a young girl I'm already intimated going into a auto repair shop, but they made me feel very welcomed! When I went to pick my car up (I believe his name is Mark) went into detail with what they did to my car and he even showed me how to check my oil and add more to it and installed new windshield wipers! I'll defiantly be coming back!
— Bri R., Rossford, OH
— Tuffy Perrysburg
I have been taking my care to this location for several years and have always been happy with the service. It is a clean and friendly environment. They are really helpful and professional.
— Linda. L., Perrysburg, OH
— Tuffy Perrysburg
It's always a pleasure to visit this facility. Ron and Carl are professional, courteous and friendly. They present a positive image for the company.
— Rene E., Galena, OH
— Tuffy Westerville
The guys at Tuffy Troy do great work and always make sure the job is done well and thoroughly. They are always my first call when something goes wrong with my vehicle.
— Brendan O., Troy, MI
— Tuffy Troy Auto Repair
Superior Service. Have done business with Tuffy for years and will continue for many more years. Richard at front desk who greets customers with a smile and is very thorough and knowledgeable when explaining services recommended for your auto. I have always found all Tuffy employees to be friendly, knowledgeable and top notch.
— Rose H., Altamonte Spgs, FL
— Tuffy Winter Springs
Impeccable, professional, friendly, and courteous service. The final invoice for the work done was under the estimate quoted. The car was ready within the time it was promised. Alan Haygood, the proprietor, followed up with a courtesy call to see how my vehicle was working. He also called uber for me when I could not locate a ride home after having to leave the car overnight. His staff reflects Mr. Haygood's standards in all matters. In a world of 5 star ratings, Mr. Haygood, his staff and shop deserve 6 stars.
— Louis C., Longwood, FL
— Tuffy Winter Springs
If you are looking for an honest, straight forward, and no nonsense repair shop that looks out for their customers-you need to see Steve and his staff at Tuffy. They stand behind their work 100% and will do whatever it takes to earn your business-highly recommend!
— Alan D., Estero, FL
— Tuffy South Fort Myers
i had an alignment done and it wasnt quite right. i.e. steering wheel was still crooked. so i took it back the very same day at end of business and they got me right in to fix it the next morning.
— Devin B., Perrysburg, OH
— Tuffy Perrysburg
— Bridgette T., Rockford, IL
— Tuffy Rockford
Ken and Gina are super awesome very professional and friendly and great service I would recommend Tuffy to everyone please contact them for appointment always super busy but it shows what they do everyone love there services. Thank ken,Gina
— Bridgette T., Rockford, IL
— Tuffy Rockford
Tuffy Muffler used to be my best kept secret for over 12 years. I guess the word and reputation got out. There isn't any auto repair that I trust more than them. I don't go anywhere else and neither do my friends and family. They are top notch!
— Judy P., COMMERCE TOWNSHIP, MI
— Tuffy Tire & Auto Service Center Walled Lake
We called at the last minute last Saturday with an emergency auto issue. We needed to be in NE and our van was spilling oil in large quantities. Tuffy squeezed us in, found the problem and allowed us to get on the road to NE by the afternoon. They were wonderful to work with and kept us up to date on the issue as it was occurring. I highly recommend them.
— Karen M., Bloomington, IL
— Tuffy Bloomington
Heartfelt thanks to James, Joe and John for their OUTSTANDING service! Dropped in after tailpipe fell off our RV. They were able to fix in an hour, fitting us in during a very booked day. Very reasonable. Great kindness to a vet and family traveling to a family reunion. Appreciative!!!
— Skip & Cathie S., Olean, NY
— Tuffy Sturgis
Art, Mike, Wendy and all of the technicians at Tuffy Tire and Auto in Walled Lake are amazing. Art is in the "people" business. And, they also do excellent auto repairs. I have always been satisfied with their work and pricing, efficiency and customer service. This is a rare place. I'll never use a dealer again. I started by taking used cars there that I bought for the kids and now take mine there, also. HONEST, COMPETENT and FAIR. That's why Art has a faithful following and has racked up so many awards. Let's face it, whether you own or lease you're going to need an honest repair place. ENOUGH ALREADY! Stop reading and go experience Walled Lake Tuffy. Art and Mike are at the counter - be sure to tell 'em Dean sent ya and see what they say. These guys deserve to go viral.
— Dean W., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Told I needed new tires and a brake job. He found my brake s were okay, but my tires needed replacement.
— Ronald M., Estero, FL
— Tuffy South Fort Myers
This shop is TOP NOTCH! Art, Mike, and the team are super! Take your car here...you won't be sorry! I do all my "non-warranty" work here!
— David J., Strauss, MI
— Tuffy Tire & Auto Service Center Walled Lake
We've been going to Tuffy in Troy for years because we are treated like family and are never encouraged to have unnecessary services. We trust them.
— Rachel & Steve C., Rochester Hills, MI
— Tuffy Troy Auto Repair
Awesome customer service with art. Both tuffys that I had business with took excellent care of me price wise and efficiently
— Jody H., Glenn's fery, MI
— Tuffy Tire & Auto Service Center Walled Lake
While traveling on vacation in IL I suddenly heard an odd loud noise from under my floorboard and then felt a vibration and heard a ticking that increased and decreased with my speed. I had experienced this same ticking and vibration in early June and had my Universal Joints replaced at Tuffy's Omaha. On Monday morning, June 26, I called Jason, Tuffy's store Manager in Bloomington IL., and explained my situation. My 101 year old Mom was at the Hospice House under their care until I arrived home. I had to pick her up early Wed. morning. Tuffy's arranged towing from Champaign IL. to Bloomington and then replaced the U-joints and Drive shaft in record time. This was all done under the Tuffy's National Warranty program. I greatly appreciate the patience and courtesy that Jason showed when I called in somewhat of a panic. I also appreciate the speed with which Jason and his staff got the needed parts and installed them so I could get back to Omaha Tues. night in time to get my Mom Wed. morning. Tuffy's Bloomington YOU ARE AWESOME!!!!
— Gary B., Omaha, NE
— Tuffy Bloomington
Excellent service as always! They run a very honest, quality shop. I have recommended them to many others and will continue to do so.
— Mark R., Pickerington, OH
— Tuffy Pickerington
Have enjoyed going to Pickerington Tuffy for years. Very honest about what needs or doesn't need done.
— Kelly B., Reynoldsburg , OH
— Tuffy Pickerington
I come here because I receive honest work at an honest price. I have not had the kind of poor quality service found at other places. Service here has always been prompt.
— Bill C., Pickerington, OH
— Tuffy Pickerington
I have used this Tuffy location for many. Years. Knowledgable staff, excellent service. .
— Bill B., Pickerington, OH
— Tuffy Pickerington
I have been going to Tuffy for 12 years & when I need repairs for my cars I go straight to Tuffy. Great service
— walt l., , OH
— Tuffy Pickerington
Pat and his team always give me and my family excellent service. We have all been doing business here for 23 years and they are the reason we will always come back.
— Joe S., Papillion, NE
— Tuffy Millard
When I call to set up an appointment, I don't even have to tell Scott and the gang who I am or what I drive. They know me and my vehicle so well! I appreciate their honesty and kindness in discussing maintenance needed. I've been going to Tuffy's for my car care needs for many years and intend to continue for many more!
— Amanda J., Moorhead, ND
— Tuffy Fargo
Recently, we had two recent appointments for different issues, and all above excellent. We appreciate the consistent excellent care and Keith's pleasant disposition, and excellence in providing customer care!
— Gina K., Upper Arlington, OH
— Tuffy Grandview
Chris and his staff were fantastic when we were towed to his shop after a breakdown on the Turnpike. Multiple problems were addressed professionally, effectively and in a timely manner, allowing us to return our SUV safely back to the Baltimore area. Our personal thanks to all at Tuffy.
— Bob M., Fallston, OH
— Tuffy Perrysburg
The bus for our center wouldn't start and it was pouring rain outside. They came to our center and replaced the battery in the rain. Service was quick, and they did an inspection on the bus to make sure nothing else was wrong. Extremely polite and friendly service!
— Beth B., Grove City, OH
— Tuffy Grove City
Our bus wouldn't start and it was pouring rain outside. They came to our center and replaced the battery in the rain. Service was quick, and they did an inspection on the bus to make sure nothing else was wrong. Extremely polite and friendly service!
— Purple Door Childcare C., Grove City, OH
— Tuffy Grove City
My wife and I have had a history, like most, of automotive repair that was less than honest and over priced. My parents told me that when you find a good mechanic, hold on to them because they are hard to find. Fortunately Troy Tuffy is that find, and my wife and I will continue to bring our cars back for all our repair and maintenance. I'd gladly pay more for honest and high quality repair, but there you get that without having to pay more for it. The repairs were always 100%, and most of the people I mentioned my repairs too said it seems like I should have paid more. Customer for over 2 yrs. Thanks Tuffy Troy!
— Knight B., Troy, MI
— Tuffy Troy Auto Repair
I would like to thank Tuffy for all of their hard work. Special thanks to Justin for going above and beyond working with the warranty company and to Jacob for finding what Lou Bachrodt missed and solving the real problem!! You guys are the best!! You have a life long customer and I will be sure to recommend you.
— Jennifer A., Loves Park, IL
— Tuffy Rockford
I have always thought Tuffy had the best customer service and quality work. They are always so understanding and don't try to give me the run-around. They give me updates on my car, offer many discounts, and don't try to get me to do anything to my car I don't want to. I appreciate the way they treat me and my vehicle each time I'm there.
— Heather S., Columbus, OH
— Tuffy Grove City
I have always thought Tuffy had the best customer service and quality work. They are always so understanding and don't try to give me the run-around. They give me updates on my car, offer many discounts, and don't try to get me to do anything to my car I don't want to. I appreciate the way they treat me and my vehicle each time I'm there.
— Heather S., Columbus, OH
— Tuffy Grove City
Needed a lot of work on my car ! Angie and Steve went above and beyond to stay after hours to have my car that day .Thank you ! Customer first I appreciate that
— Edwina K., Grove City, OH
— Tuffy Grove City
Needed a lot of work on my car ! Angie and Steve went above and beyond to stay after hours to have my car that day .Thank you ! Customer first I appreciate that
— Edwina K., Grove City, OH
— Tuffy Grove City
I was quoted over a 1000 dollars for my car to be fix @ Chrysler service center tuffy walled lake fix it for under 100 dollars and with polite courtesy, job well done thanks a lot tuffy walled lake I will refer everyone I know to this establishment thanks agian ART
— Damien Felton ., West Bloomfield , MI
— Tuffy Tire & Auto Service Center Walled Lake
Don at Tuffy has your best interest in mind. He is always there for you and will not make you spend more than you have to. He always keeps you in the loop, and is very reliable. I am so happy I discovered this place. I trust Tuffy with any issues that I ever have with my car. I have an older car so there is a lot of ware and tear. Many auto shops have told me that I had severe safety issues with my car that would cost an arm and a leg to fix. I found Tuffy because I was desperate to have a trustworthy mechanic. I came in and Don immediately made me feel at peace. He gave me an honest assessment and went out of his way to show me exactly what was wrong with my car. He has helped me go from a list of repairs that would cost me $1,600 at another auto repair shop to a few safety hazards that ended up being $700. Every time I have an issue with my car, I call Tuffy.
— Nicole K., Lansing, MI
— Tuffy South Lansing
i m very happy with Tuffy service, very nice, quick service, good job on my SUV,if i have too go back their again i will any time.Good job .
— chris m., clarkston, MI
— Tuffy Troy Auto Repair
Ron and Staff are always excellent and friendly. They take good care of my car and let me know if something needs fixed and give me the choice of when to fix it without pressure.
— Vonna H., Marengo, OH
— Tuffy Westerville
We appreciated being able to drop the car off on Friday evening in advance of our 8:00am Saturday appointment. Our light bulb change was completed by 8:30am.
— Tracie S., Westerville, OH
— Tuffy Westerville
Excellent,quick,efficient service. Needed a new water pump. Took my Toyota scion the same day I called, order parts and had my car back in less than 24 hours. VERY knowledgeable and friendly people... Can't thank Meng enough!
— Maureen V., Menasha, WI
— Tuffy Appleton
You can get your car repaired a lot of places, but not many shops also repair your faith in humanity in the process. This is where to go for both. Plus, the waiting room is like a museum. You could almost be happy you had to take your car in for service.
— Laurie D., Farmington Hills, MI
— Tuffy Tire & Auto Service Center Walled Lake
Very efficient service and some of the more friendlier customer service folks you'll find at an auto service station.
— Michael T., Morton, IL
— Tuffy Bloomington
I never feel like I'm a bother when I go to Tuffy with a car problem. I went in when they were super busy, thinking it was a bad time, but Jim made sure he got me in and out as fast as possible. It was just a flat tire but it meant a lot knowing they genuinely care and will be there without hesitation when I need it. Thank you again, Tuffy!
— Angie D., Mount Pleasant, MI
— Tuffy Mount Pleasant
Mike and the crew at Tuffy are awesome....Thanks for the great work and good pricing....
— Daniel S., Charlotte, NC
— Tuffy Charlotte (Tryon Street)
Brian and his team remind me of a time when you could TRUST your local, neighborhood mechanic. I have been taking my family's cars to TUFFY for over five years. Their prices are always the best and the service is great! I recommend Tuffy and Brian to friends all the time...
— Alan S., Tampa, FL
— Tuffy Gunn
Great, fast and honest customer service and auto repairs. I brought my can in because a "fast oil change" company forgot to place the cap in the oil pan so all the oil drained out while I was driving. Brian filled the oil back up and did not charge me for the "save the day" service. If there was a 10 Rating Tuffy Tire and Auto Service on Gunn HWY would be awarded a 10 out of 10.
— Ann D., Tampa, FL
— Tuffy Gunn
...Keith was awesome. Set me up with an appointment same day as I called, was very nice throughout the process and got the work done very quickly. All around great experience. Also he gave me a great coleslaw recipe. Keith is the man!
— Ben F., Columbus, OH
— Tuffy Grandview
— Jennifer H., Vicksburg, MI
— Tuffy Portage
Rick and his team were excellent in every aspect. They found out what the problem was and offered us a great solution at a very reasonable price. To top it off they finished the job well ahead of time. Terrific overall experience.
— Dan H., Portage, MI
— Tuffy Portage
I am always impressed with Steve and Nick no matter how hetic and busy they are, they always do their best to fix my car emergencies that come up. My entire family has been using Tuffy at this location for the past eight years because of the consistency, honesty and the pride they take in their work. I always feel confident when I pull in that they are going to treat me like family ! I would absolutely recommend my Tuffy Team to anyone who is need of a car repair. Thank You to a great team of mechanics and management !
— Danielle M., Ft.Myers, FL
— Tuffy South Fort Myers
It's like the "Cheers" of repair shops. While they don't have a cold one waiting for you, they do make you feel like family and very comfortable with the services they provide. I take both personal vehicles and company owned vehicles to Art's.
— Tony C., Commerce Twp, MI
— Tuffy Tire & Auto Service Center Walled Lake
I rated you a "5" because...there was no "10" option. You guys are absolutely the best I've ever worked with.
— Wade M., Commerce Twp, MI
— Tuffy Tire & Auto Service Center Walled Lake
Excellent service and price. I've been a customer for years always friendly with a competitive price. I high recommend this location!
— Janet S., Lagrange, OH
— Tuffy Elyria (Leona St.)
Just got back from getting my oil changed and tires rotated. Once again I am glad I chose this Tuffy to have my car serviced. I feel I can trust them to do the job and not cheat me. It is very hard to find honest repair. I have no complaints and will be back when I am due for new oil. At 67 I have been around the block a few times (but not as many as my friend Flo who is 100 and still driving).
— Richard D., Wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
Great owner and management- great service at reasonable rates. Have gone there for many years and wouldn't go anywhere else.
— Alice K., Wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
I've always had my vehicles serviced at a different shop, but was starting to feel like maybe they were taking advantage of my lack of mechanical knowledge. I had met James prior, so I decided to take my company vehicle in to have it looked over. Come to find out, my original shop was right on, and the staff at Tuffy agreed with what all needed done. James and his team could have easily just bad-mouthed their competitor and tried to earn my business that way...but instead they were all nothing but honest and even spoke highly of the original shop where I had gone before.. Because of this, I will continue to service my company and personal vehicles at Tuffy in Sturgis. Thank you James & Lauren for your great customer service!
— Jon D., Centreville, MI
— Tuffy Sturgis
...they took it without an appointment, and had it done in a few hours... I was stranded, otherwise
— Duane W., Columbus, OH
— Tuffy Grandview
Well Matt and his mechanics did it again. I brought my Toyota Camry for a diagnostic check because the check engine light was on and they were able to diagnose the problem, order the part and install it at a very reasonable cost and a short time frame. I have taken my car there since the factory warranty ended and have always found them to be knowledgeable and very efficient at fixing any problem that may occur. THANKS GUYS
— Rick Q., Appleton, WI
— Tuffy Appleton
I am not the same Paul D as before, but I echo everyone else's review. To have an honest car repair place so close is really great. I can't work on my cars myself anymore, so it is nice to have Kathy and her family do it for me. They are good at what they do, and honest.
— Paul D., Pickerington, OH
— Tuffy Pickerington
My truck started making noise on our way to Florida from Toronto, so I parked the trailer and took it into Tuffy's in Palm City Beach. Turns out it needed some pretty serious work, but the techs kept the costs low and had me out the door with plenty of time to spare. Great shop, great staff.
— Phil M., Acton, ON
— Tuffy Panama City Beach
Gary and Tommy are amazing! They are always busy but the customer service and the quality make it worth the wait! I have been driving out to the beach for years just to have them work on my cars!
— Noel K., Panama City, FL
— Tuffy Panama City Beach
I was visiting my sister here in Panama City Fla. and picked up a nail in my tire. It was not leaking but of course did not want to get back on the road to Texas and have a flat to deal with. Phillip Moore worked me in on a busy Saturday morning. It turned out the nail had worked it's way out and did not puncture the tire. They showed me the problem and recommended I just keep an eye on it for the few days we had left here and bring it back if it did start to leak. They sent me on the way and did not charge me anything. I would recommend these guys to anyone. They are honest, competent and very friendly.
— David S., Magnolia, TX
— Tuffy Panama City Beach
Every parent with a college kid headed in their car to Panama City for Spring Break needs to read this. Our Son drives a 2003 Toyota 4Runner. On the last part of the trip down from North Carolina with his 3 friends his engine developed an undetected, but bad oil leak. It never got to the point that is caused the oil pressure light to come on, but the next morning there was a large pool of oil under the car. He called AAA, after calling home, and they towed it to Tuffy Tire and Auto. I had never heard of Tuffy so I read the reviews and felt better, but still apprehensive I called them. I ended up talking with Gary. The leak had been very large and the entire front of the engine was saturated in oil, the serpentine belt was trashed, the alternator was dripping oil from the inside and many other component's were damaged. They refilled the engine with oil to see where it was coming from and narrowed it down, but It took over a day for them to get it disassembled to the point they could nail it down. It turned out to be a leak at the upper oil pan, which appeared to have a manufacturing issue that finally surfaced. To make a long story short the total repair was nearly $4,000. The parts weren't that bad, considering I had him replace a bunch of parts beyond what was damaged, including the timing chain/guides and water pump, thermostat, etc. When you have the engine that far apart you take care of these things. His 4Runner is 4 wheel drive, so getting to the upper oil pan involved removing the front axels and front differential, as well a bunch of other things so the labor was the big part of the job. Gary walked me through the entire process. I'm an engineer and have done my share of mechanical work through my career and working on my own cars. Gary was great, and I had every confidence the work was being done right, and that they were treating me fairly. 2 messages here. AAA is well worth the cost, and reliable, and if you have a child in Panama City Beach you can trust Tuffy Tire and Auto. These guys actually care about you when you have a problem on vacation.
— Jay W., Waxhaw, NC
— Tuffy Panama City Beach
Gary and Mike having been taking car of our cars since they opened up and they are the best. highly recommend them
— Nathan h., panama city beach, FL
— Tuffy Panama City Beach
I would like to thank service manager Phillip Moore and his team for their expert dianogistics of my brake concerns on my 2011 Ford Escape. They were able to correct the problem and have us out the door in less than 2 hours ensuring our safe return back to Canada. He also was able to explain how to maintain correct activation for adjustment of the rear brakes. I would reccomend their facility to any one needing automotive service. Thankyou Jim Landon
— Jim L., Castleton, FL
— Tuffy Panama City Beach
Shane fixed my heat shield this morning in 5 minutes....and did not charge me anything! I had been told my rattle problem was the catalytic converter and would cost around 500.00 to repair. Very caring and friendly employee....i will certainly be back again.
— mary g., lexington, MI
— Tuffy Port Huron
Thank you so very much Shane and to the owners of tuffy Port Huron for going way above your service to help me last week when my car wouldn't start. The kindness you showed to pulling it into the garage and work to find what the problem was and Shane helping me to empty out my trunk and putting it back was way above your duty. Mrs Zdrojkowski thank you so much for your kindness and HAPPY BIRTHDAY . I will definitely recommend this tuffy to anyone who wants great And friendly service
— Donna D., Port Huron, MI
— Tuffy Port Huron
Tuffy Auto Service in Port Huron is THE BEST!!!!. We have been taking our vehicles there for years and we always get the best service. These guys really know their business and every one there is always so nice. I highly recommend them.
— Chris P., Ruby, MI
— Tuffy Port Huron
Honest, fair priced, and fast! I would definitely bring my car here again!
— Margaret Y., Portage, MI
— Tuffy Portage
I have used the Smoky Row Tuffy for many years, and they are always so helpful. I trust them to only do what has to be done at a legit price. Even better than that, I will stop in with some annoying question or little concern and they will often help me out for free. Today, my engine light came on. It turned out it was because the gas cap was loose,but the light wouldn't turn off. The mechanic stopped what he was doing, came out to my car with a diagnostic gadget, and cleared the code so the light went out. I appreciate the customer service!
— Carol R., Columbus, OH
— Tuffy Powell
I moved to Ocala in 1988 to teach music.....Not only did I start using local Tuffy's for my auto needs, but the owners took personal interest in my group performances and sponsored many of them...I know the family and enjoy the tremendous service given there...
— Marylyn A., Ocala, FL
— Tuffy Ocala
OUTSTANDING SERVICE ALL AROUND! THE STAFF HERE ARE EXTREMELY KNOWLEDGEABLE, EFFICIENT, AND FRIENDLY. I BROUGHT MY CAR IN FOR SOME WORK, INCLUDING THE CHECK ENGINE LIGHT BEING ON. THEY FIXED EVERYTHING AND EVEN TOOK MY CAR TO GET IT'S EMISSIONS TEST JUST TO MAKE SURE IT PASSED. AND IT DID! THANKS TO PAUL AND EVERYONE AT TUFFY!
— TOM A., LOCKPORT, IL
— Tuffy Lockport
I always get Great service when I come in. The whole team/staff are great. Thanks for making me feel safe with you working on my car. Carlene Hansen
— Carlene H., Blair, NE
— Tuffy Lincoln
They were quick, answered all my questions and let me borrow a loaner while mine was being repaired. They were great.
— Michelle M., Lincoln, NE
— Tuffy Lincoln
I have been a customer of Tuffy for 5 years and have always been pleased with the service and employees. They always provide me with an accurate estimate of services needed and allow me to choose which services to be completed by cost and necessity - I would not trust my car repairT at any other auto service
— Traci G., Lincoln, NE
— Tuffy Lincoln
I went to Tuffy's for the first time for an oil change based on the high reviews they were given. It was towards the end of the day and I fully expected to be turned away and to make a return appointment. But instead, they got me right in and got me taken care of. While I was waiting, I inquired about a few things that needed fixed on my car and that I had been putting off for a while. They were very helpful explaining things and what we should address now and what could wait a bit so it would fit within my budget since I'm a single mom. I was very pleased and went ahead and scheduled a return appointment for the repairs. This will definitely be my new auto maintenance home. Thank you!
— Roylene S., Hallam, NE
— Tuffy Lincoln
I came to Tuffy, due to my dissatisfaction with my former car maintenance provider after 9 years of being loyal to them. I had a significant brake problem which the techs at Tuffy identified within an hour after a thorough evaluation of the entire brake system. Stacey then explained to me what they recommended to service, and I found out that some of the work required was well past due. My former car maintenance provider had worked on my brakes on two occasions over the past 3 years, and I still had issues that could have affected the performance of my brakes from a safety and wear standpoint. I authorized Stacey to complete the work he recommended, and after a week of driving I am very pleased with the work done for the investment I made. I would agree with many of the five star reviews other customers have made regarding the friendly professionalism, quality work, competence, and timely service Tuffy has made. I plan to become a regular and loyal customer for years to come.
— Frank G., Lincoln, NE
— Tuffy Lincoln
Rick and the guys are awesome! We have been long term customers. Last year we bought two cars They did the pre purchase inspection for several vehicles. This really helped us save $$$$$$ it helped us know what the real value of the car we were considering to buy and we had proof of anything needing to be done. We just took the second one car in for its first oil change. Beginning of another vehicle at Tuffy's
— Dan S., Lincoln, NE
— Tuffy Lincoln
Rick and his crew are too notch. They are very knowledgeable of all vehicle related issues. Strong work ethic, superb customer service, and amazing knowledge makes Tuffy's the only place we go to care for our vehicles. I can count on them every time. Makes both regular maintenance or crisis mode repairs seem painless.
— Kelly S., Lincoln, NE
— Tuffy Lincoln
Great service every time. We have been going to Tuffy for years. Can't beat them. Number 1 in our book.
— Roger R., Lincoln, NE
— Tuffy Lincoln
Every parent who sends a student to Lincoln with a car, needs to stop in a get to know these guys. You will never have to worry about or second guess any repair the might be needed while your student is attending college.
— Mike S., McCook, NE
— Tuffy Lincoln
Tuffy's is the best. Friendly service and to the point... not looking to fleece you or add extras you don't want or need. Honest and great to work with.
— Doug M., LINCOLN, NE
— Tuffy Lincoln
James is excellent and always extremely helpful, prompt, and professional. Quick to get me in and get my car worked on accurately and honestly. Very reasonable pricing and no high pressure. I love these guys and would highly recommend to anyone looking for a nice, clean, and well run shop to start a relationship with for yourself and your car. Keep up the good work!
— Nathan S., Gahanna, OH
— Tuffy Lewis Center
A hose broke on my Uplander Van an I had it towed to them. They were extremely helpful and professional in getting it fixed at the best possible price. Gave me a lift to and from my condo.I will be going to them for all my work as well as for maintenance. They are part of the Tuffy national brand but locally owned and operated, which is always a plus in my book. And good coffee in the waiting room.
— Mike K., Lake in the Hills, IL
— Tuffy Lake in the Hills
Excellent service, they did the brakes on one of my cars, and new tire, and wheel alignments on 2 of my cars. The cars track great. The tires they recommended for me are great, better ride than the original tires.They also helped me out when I had a flat when leaving for a trip.Fixed it and got me on my way within the hour. They are very service orientated and are willing to help find the best solution to what you need.
— Perry K., Crystal Lake, IL
— Tuffy Lake in the Hills
This Tuffy (Lake in the Hills) came up in my search for exhaust work. I had an axle back system for my Ford Edge. It was not a simply bolt-on and need some custom working to install/mount it. In the end I'm pleased with the work and experience. Thanks Ron.
— Vince K., Elgin, IL
— Tuffy Lake in the Hills
Saved the day on the first "Polar Vortex" day in December. Early Monday morning call, owner off having his own Polar Vortex crisis...took me as a walk-in, settled my problem within 30 minutes and with a smile on their faces, despite all the stress of the morning. I would definitely recommend Tuffy's!!
— Lori S., Algonquin, IL
— Tuffy Lake in the Hills
We have been using this location for years but the new management is so pleasant and helpful to work with! They are capable of servicing domestic cars as well as high end foreign cars. Their prices are very reasonable and most important, its done right.
— Chris K., Crystal Lake, IL
— Tuffy Lake in the Hills
GREAT GREAT SERVICE. It is so nice to have an automotive center like Tuffy that is so very dependable. The manager and owner are knowledgeable, friendly and most importantly, HONEST.
— marilyn H., Crystal Lake, IL
— Tuffy Lake in the Hills
David newman at tuffys on 44th and kalamazoo is AWESOME! Hes very honest about my repairs and lets me know about coupons online. Very professional. I will be recommending David and his shop to my friends!
— Tanaya S., Grand rapids, MI
— Tuffy Kentwood (Kalamazoo Ave. SE)
Store Manager David Newman has very good customer service and very helpful and Dan V the mechanic did a very good job fixing my trailblazer
— AJ B., KENTWOOD, MI
— Tuffy Kentwood (Kalamazoo Ave. SE)
David, the manager, is the man! I am a female and these body shops take advantage of us. I was so fed these repair shops lying about things that are not broken/damaged, paying for services that were never performed (Muffler Man, to be honest), and fixing one problem, then something else is wrong.....must I go on. I tested David. I know my vehicle and have read my manual. I went in to have a free inspection to see what David will tell me to see if i could trust him. And he did just that and informed me that I didn't need Oxygen sensor. Overall, he saved me time, money, and frustration. I only let David and Danny (tech) work on my vehicle. If you want the truth at an affordable price AND great customer service, I recommend Tuffy on 44th and Kalamazoo. Definitely get what you pay for at a great price and honest feedback.
— Shay R., Kentwood, MI
— Tuffy Kentwood (Kalamazoo Ave. SE)
This is a very honest shop. They do the work that needs to be done at a fair price. They've never tried to do more work than necessary. I always leave spending less than I anticipated. They went the extra mile to help me pick my car up.
— Joan C., Fort Myers, FL
— Tuffy South Fort Myers
I have come here for everything on my car...from a simple oil change to engine repair and they have been fabulous!!! Always honest and very trustworthy! Thank you! It's not everyday you can trust a mechanic being a woman but you have all gone above and beyond and I sincerely appreciate all that you do.
— Monica D., Lansing, MI
— Tuffy South Lansing
I have had several different vehicles serviced by "Don" at the Tuffy store on S. Pennsylvania in Lansing, MI. Don has been great to work with; he is knowledgeable, competent and trustworthy. He interacts well with customers and you can count on Don to complete repairs to your satisfaction. Don does quality work, and Tuffy's prices have been fair and reasonable. I highly recommend you take your vehicle to Don at Tuffy Auto Service Center on S. Pennsylvania in Lansing MI.
— Tom M., Lansing, MI
— Tuffy South Lansing
It took a while...but I couldn't be happier with the price and results! I come here for brakes, mufflers, and diagnosis. Make sure you take advantage of the many coupons!
— Patty M., Lansing, MI
— Tuffy South Lansing
The mechanics and service at Tuffy South Lansing are superb. We have 3 older vehicles requiring routine to complex maintenance, and repairs are always done correctly and on time. We highly recommend Tuffy South Lansing!
— Tom M., Williamston, MI
— Tuffy South Lansing
My car broke down while visiting the Tulip Festival in Holland MI. My car was towed on a Friday night late to Tuffy's. We had an excellent experience. Staff was friendly and even though they were booked, they got us in, repaired, and back on the road before noon. The company has a new SOS policy that is designed to help stranded motorists get service quickly. We were stranded and so thankful for the awesome service we received. I have nothing but good things to say about our experience at Tuffy's in Holland, MI!
— Christine O., Belleville, IL
— Tuffy Holland
We live in Des Plaines and my wife was visiting her mom in Shorewood when she got a flat. I felt helpless when she called me since I was at work up in Lake Zurich. I called a few places around the area and received the run around "Can't help you." or "$100 tow but will take a couple hours." Finally one place referred me to Tuffy's and that was the best thing that could have happened. Talked to a nice guy named Nick and he offered to go put the spare on my wife's car for free! I was like, what's the catch? He said nothing. Up to her if she wants to bring it back to the shop and get a new tire or take it back to your own mechanic. Needless to say I made sure my wife gave him a nice tip and have let my mother-in-law know that is the place to take her car for now on. Great service Tuffy's! Way to show that everyone isn't just out for a buck and you genuinely care about your customers/community. If you take this much care into someone who isn't a local, I can only imagine how great your service is for your customers. Class act!
— Robert L., Des Plaines, IL
— Tuffy Joliet
Tim was very helpful, I dropped off my van Wednesday afternoon. They diagnosed and repaired in time for me to pick up Friday morning. I've read some of the other reviews, and a lot of people can never be satisfied, it's as if they feel they're time is more important than another person's. A tuneup is scheduled maintenance, and people should plan for as such or do it themselves. Just because of your poor planning why should you be allowed to give a bad review, Tim was even nice enough to give me a ride to my house, after I dropped off my van. I would prefer to go to a shop with a backlog of vehicles, to me that means people are very happy with service they receive. I hope people have enough sense to realise that some people are never happy, and love to complain. Reminds me of an old saying " The squeaky wheel gets the grease"
— Scot B., Plainfield, IL
— Tuffy Joliet
Of course codoilonatisn is a stupid idea. Management only cares about the bottom line. Look at the rag the Sun-Times has become. It's an abomination with Jenny McCarthy and Old Lady Sneed running the gossip line. I'm ashamed to be part of this cavalier stupidity. We suburbans have tried to maintain some integrity, but that's all for naught with the Sun-Times playing games and trying to force people to quit so they don't have to pay unemployment. Sorry boys, you'll have to fire me. I won't make this easy for you.
— Milton M., kFIZpqpbw5, IL
— Tuffy Joliet
Looking for a new auto service center? Look no further! I can't say enough good things about Tuffy in Highland. Have dealt with Brian several times and no matter how big or how small the problem, he treats you with kindness and respect, and makes you feel like a friend from day one. Good prices, honest work. Would not take my vehicle anywhere else.
— Janet L., Milford, MI
— Tuffy Highland
I hate to admit this but, I was fully expecting a $1000 repair because my car had sat for a year and my exhaust was quite rusted and loud. I had looked at the replacement parts online at autozone and what I thought needed to be replaced was $693.00. Nick and Tim didn't even try to sell me what wasn't needed! They told me right off the bat they could just cut out the bad section and replace it with pipe. Guys, I was blown away with their honesty! I am always looking for an honest shop and now I have found one! Thank you Nick and Tim. Btw... my bill was 70.65. I will be back and I will know that I won't be ripped off! This is so great to find a shop that I can trust! So many shops are looking to take advantage and aren't concerned with being honest. You guys are awesome!
— Dave H., Plainfield , IL
— Tuffy Joliet
I visited Tuffy in August 2015 to have my oil changed and to have them look at a faulty a/c fan. They indicated I needed new rear brake pads and rotors. I was suspicious of this since I had had the brakes checked within the last few months. My suspicion led me to get a "second opinion" and sure enough neither the pads nor rotors needed replaced--not even close. They focus alot on selling their services, which is fine if the customer really needs it but they were deceitful so I would never ever recommend them to anyone! Stay clear of this unscrupulous business!!
— junell r., springfield, IL
— Tuffy Springfield
I was honestly just thrilled with the experience. I had some problems with my exhaust system and they always kept me updated, they were kind, and they went out of their way to help me the best that they could. This was the best experience I have ever had at an Auto Service establishment. I'll be sure to come back in the future!
— LeAnna K., Springfield, IL
— Tuffy Springfield
I am so glad that I found Asim at Tuffy. In the last year I have put thousands into my car and it still ran rough. Asim was able to explain to me exactly what was wrong with my car and he fixed it without charging me a fortune. He was great to work with and I would highly recommend him to anyone. I watched him with other customers and was impressed again with his honesty and respect for Tuffy customers. My car FINALLY has no service engine light on after two years and it is running great. Thank you Asim and Tuffy.
— Ruth A., Ada, MI
— Tuffy Grand Rapids (28th St.)
Always friendly and professional. Appreciate the clear communication and fast service!
— Hollis H., Lansing, MI
— Tuffy Frandor
Excellent Service. I am the parent of a college student who needed some repair work done. They gave us quick, friendly same day service at a fair price. It is very refreshing to find a full service auto center that does honest, high quality work and that doesn't take advantage of someone from out of town. My son will continue to get his car serviced here.
— Michael S., Sandusky, MI
— Tuffy Frandor
Phil was very helpful, knowledgeable, and friendly. I felt like he really knew what he was doing and was looking out for my best interests. He was also timely. I would highly recommend him to others and I will definitely return to him for my future mechanical needs.
— Dyeaka W., Fort Wayne, IN
— Tuffy Fort Wayne Coldwater Rd
I recently went to Tuffy to have my tires checked out after someone else checked them and didn't put them on properly. Tuffy staff alerted me to the problem and even told me about my brake fluid issues. The staff there was courteous, patient, and kind and a real life saver! I'm sure if I hadn't had my car checked when I did things could've ended horribly. Thanks again Tuffy Staff!
— Shirley M., Chambers, IN
— Tuffy Fort Wayne Coldwater Rd
WAS TREATED LIKE FAMILY FROM THE JUMP.PHIL IS AN HONEST CARING GUY WHO GETS THE JOB DONE RIGHT THE FIRST TIME.NEVER USED TUFFY BEFORE.NOW I WILL USE NO ONE ELSE.UNBELIEVABLE SERVICE FOR THIS DAY AND AGE.WELL MANNERED,RESPECTABLE PEOPLE.LOOK NO FURTHER , THESE ARE YOUR VEHICLE MAINTENANCE GUYS. THANKS PHIL
— JERRY M., FT WAYNE, IN
— Tuffy Fort Wayne Coldwater Rd
PHIL AND THE GANG ARE AWESOME,FELT LIKE I WAS FAMILY FROM THE FIRST VISIT. I GREW UP WORKING ON CARS AND NOW I AM OLDER AND NEED SOMEONE TO DO THOSE THINGS. PHIL AND TUFFY COLDWATER RD ARE THE ONES.PERIOD!!! CAN NOT SAY ENOUGH GOOD ABOUT THEM THANKS GUYS
— JERRY M., FT WAYNE, IN
— Tuffy Fort Wayne Coldwater Rd
I have visited with all three Tuffy stores and was pleased with service. They fixed my car in a timely manner and with a great crew of friendly guys. Ryan at the reception desk was very friendly and very knowledgeable.
— Joy C., Fort Wayne, IN
— Tuffy Fort Wayne Coldwater Rd
The location on Coldwater Rd. Is awesome! Ryan does a great job and always does what he can to solve my cars issue.
— Brian B., Fort Wayne, IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
During a routine oil change, the service tech pointed out I had tires developing dry rot. I was very thankful as safety on the roads is a priority for me and to assure my family is safe. I set up a new appointment and Tuffy installed 4 new tires at a reasonable cost. The service techs and manager are very knowledgeable and friendly. I highly recommend getting your car serviced at this Tuffy' Tire and Auto Service.
— Mike F., Fort Wayne, IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
I was having a vibration problem with my Jeep. Was told in was something loose in front end or tires. Had Tuffy's look at it found out it was a u joint. They showed me the problem and repaired it. I can now drive my vechile and feel safe. This is the second time that Tuffy's at this location has helped me with a problem nobody could find. Tim and his crew have been very honest and polite. I will refer them to all my friends.
— Mary Jane H., Fort Wayne, IN
— Tuffy Fort Wayne (Plantation Lane)
I am so happy with Ryan and the guys at this shop. They are very fast and they explain everything and even show you the problem with your car !! The customer service was wonderful and they even shuttle me back to my house :)
— Jaimee A., Grabill, IN
— Tuffy Fort Wayne (Plantation Lane)
I drove from Binghamon, NY to visit friends. As I arrived in Fort Wayne I heard a noise under my car and I only had a day before I needed to leave. I spoke with Willie and he was totally booked for the day, but he took the time to get my car looked at. The mechanic took me out to show me what the issue was. Willie took the time to sit with me and go to through the parts and diagram of the parts and he priced everything out for me. I was offered coffee and read the paper as they pulled the fire information together got me. Willie said if I could leave the car for the day the team would get it worked in and get it done since I was from out of town to help me out. I was offered a ride to my friends house and a call once the work was done. When I picked up my car I was offered the option to see all the parts they took out. My warranty was explained and Willie looked for the closed place if I ever needed warranty work. My car drove great when I picked it up. Steve the mechanic worked on my car and from driving it I can tell you he knows what he is doing. I wished I lived in Fort Wayne so I could go to Tuffy on Plantation Lane as I trust them with my vehicle. These guys were great and I wish them the best as they are great people based on how I was treated. When It comes to having your vehicle worked on and being treated respectfully I haven't been to a better place in all 60 years of my life. They are the best. Thank you.
— Michael ., Binghamton, NY
— Tuffy Fort Wayne (Plantation Lane)
We have a 2003 Impala. Tuffys has worked on our vehicle for the last few years. They have done a great job of keeping it running. The staff are very personable and friendly. For our vehicle being as old as it is, they have really done a great job and have worked with our budget. The coupons are great also. Now days it is important to work with a certified mechanic that will take responsibility for their work.
— Richard H., Fort Wayne, IN
— Tuffy Fort Wayne (Plantation Lane)
These guys are amazing! They truly do whats best for each individual customer. They treat you like a person, not like a business opportunity. They let me make an appointment a bit later than they take most guests because it's the only time that would fit into my work schedule. Two of the Tuffy guys worked for almost an hour to fix a problem that was unexpected and unrelated to the initial reason for my visit free of charge. They stayed past work hours to help me out and were super cheerful about it. As the manager started closing down, I apologized for having to keep everyone there late, and he smiled and said it was no problem - my safety was the most important thing. While I was waiting, I watched the staff work with other customers and they seemed to get to know each of them individually. They also helped customers with discounts and advice wherever they could offer it. I will 100% always go to Tuffy for my auto needs, and Id recommend it to everyone else. They have phenomenal customer service and they get the job done right!
— Taylor F., Fort Wayne, IN
— Tuffy Fort Wayne (Dupont Rd.)
Most honest and best without a doubt!!!
— Joanne B., Gilliland, FL
— Tuffy Fort Myers (McGregor Blvd.)
I feel as a woman I'm not being used due to my gender this is the only place I trust only once I went somewhere else never again they kept telling me my 2009 had so many problems it only had maybe 30.000 miles it my husband who is sick said dont ever go there again so I am a loyal customer to tuff plus the oil change includes everything I like that they also do the tire rotation and Donny the mechanic was honest and gave my car a good report I was so happy about that. So tuffy is the place where's theres no bluffy lol
— rose d., cape coral, FL
— Tuffy Fort Myers (McGregor Blvd.)
I Highly Recommend This Auto Repair Shop. Jack The Owner and His Staff Are Wonderful. They Are Honest and Very Fair In There Prices, If You Need Your Car Look At Or Repaired . Go See Jack At This Location, I Was Very Pleased and I Highly Recommend This Shop. The Best In The Area.
— Robert Decker ., Ft Myers, FL
— Tuffy Fort Myers (McGregor Blvd.)
They are honest and and thorough. When they could have charged me for a new QYWLR shock absorber they contacted Lincoln verified that it was under warranty and shared what they learned with me.
— Janet M., Fort Myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
I had a new muffler inst. on my 1988 Chevy Celebrity Eurosport in 1998, and it lasted all the way to 2012. Good value and good preice. John Severance.
— john s., flint, MI
— Tuffy Flint (Miller Rd.)
The manager moved Heaven and Earth to repair my vehicle in a timely manner.
— Margaret W., Flint, MI
— Tuffy Flint (Miller Rd.)
When I was trying to purchase a used car I took it into this Tuffy Auto Center to have it evaluated. I received such great service I decided to start going there for oil changes on our three vehicles. Am so impressed with the HONESTY and caring about the customer. Clean, wholesome atmosphere.
— Marion J., Merrow, MI
— Tuffy Flint (Miller Rd.)
My hat goes off to Mr. Gilliam, Manager, and the whole team at Tuffy Tire & Auto Service. While on a trip with my family to visit relatives in Michigan, my car overheated on our return trip and stranded us on the highway. AAA provided us a lift to Tuffy's and it was the best part of the whole experience. As soon as we arrived by tow truck, Mr. Gilliam took care of us, from offering his truck if we needed to go anyway to making sure that our car got attention immediately to providing advice about the area. What very well could have been a nightmare of a return home turned into just an inconvenience due to Mr. Gilliam and his team. They were able to quickly diagnose the problem (thermostat and hole in the radiator), obtain the parts, and fix everything all within a couple of hours. Mr. Gilliam maintained constant contract with me, updating me with the problems and solution as my wife and young son ate lunch and walked around. Due to the dedication of Mr. Gilliam and his team, we were able to get back on the road and make it home to Virginia that same day as planned. On top of everything, a discount was applied to our bill as a final gesture of service. I cannot express enough the gratitude I have for this establishment and those that work at it. My only regret is that I do not live in the area to go to them time and time again for all of my car needs. Whether you live in the area or are passing through, I highly encourage you to take advantage of this shop and the high quality people that run it.
— Shaun B., Centreville, VA
— Tuffy Flint (Miller Rd.)
I was on my way to work and my truck threw the belt when a pulley froze, my friend recommended this Tuffy,I didn't even know they fixed problems like this, I was looking for anywhere. I "limped" my truck to this store, long story short the service was excellent and store Manger Bryan Wistuba was a great help. If I have future problems or repairs this is going to be my place.
— Michael C., Lapeer, MI
— Tuffy Flint (Miller Rd.)
When my car broke down on I-75 on my way home from Detroit our tow truck driver recommended and took me to Tuffy on Pierson Rd rather than the garage that my road side assistance told me was closest. The men working at the desk and on my car were fantastic to say the least. They were unable to fix my car that day because they were already busy with other vehicles and it was near the end of business hours, however they did a general assessment and gave me a rough idea of what was wrong. They were honest and direct, which is rare these days. Above and beyond their work on my vehicle they directed me to a nice hotel where my children and I could stay the night as well as assisted me with finding transportation to the hotel and back again in the morning. I received a call the next morning with a status report on my vehicle. After repairing the problem that caused me to break down the mechanic checked a few other things to ensure we would make it all the way home safely and without any further trouble. I couldn't have asked for better service. I am very grateful we were taken to Tuffy! I would recommend this shop to anyone and everyone. Thanks!
— Jenny C., Cheboygan, MI
— Tuffy Flint (Miller Rd.)
This place is very awesome. Their crew is very knowledgeable and experienced as well. There were a few times that ive taken my vehicle to a few different shops to be looked over and no one could tell me what the issue was. After bringing it to Tuffy, they were extremely quick and could tell me what the problem was after only a few minutes of inspection. They are pretty decent priced as well. The more in depth work you need, of course the higher the price, but every dime spent with this company is so worth it!
— Chaunte P., Flint, MI
— Tuffy Flint (Miller Rd.)
My dealings with this location have always been exceptional. The employees are always friendly and courteous, and look for ways to save me money when possible. I feel that their pricing is fair and that they are honest with me about the condition of my vehicle.
— Christopher S., Pagan , MI
— Tuffy Flint (Miller Rd.)
Had some worn out front-end parts replaced - and rear brakes done on my 11yr-old minivan. The van drives like new now. They explain things clearly here and give you the best options. I will come back here again.
— PhilipThe van K., Flint, MI
— Tuffy Flint (Miller Rd.)
Store manager Bryan & mechanic Christopher stayed late to ensure my vehicle was in working order during the coldest day of 2015 (so far). I go to Tuffy Miller Rd because I don't have to worry about taking my Dad or husband to ensure that I don't get taken for a ride. These are honest people doing good work. Thanks guys!
— Heather M., Flint, MI
— Tuffy Flint (Miller Rd.)
I was very satisfied with the service I received at Tuffy on Miller Rd. I came in because I felt like my tire was going to come off, one of the techs checked it out and informed me that all I had to do was hit one good pothole and my tire would be off. Definitely not a situation I would like to be in especially with my children in the car. They were able to get everything fixed and all set that very same day. I was able to get my car fixed before going to work. Friendly staff, accurate work, I think this will be my go to auto center. :)
— Canisha N., Flint, MI
— Tuffy Flint (Miller Rd.)
Brian and his staff are very knowledgeable and always provide top notch service.
— Roxann H., Grand Blanc, MI
— Tuffy Flint (Miller Rd.)
I am very pleased with the service I received from Bryan. He got my car right in and out before closing time and helped me get credit bc I wouldn't have been able to pay my bill until Friday...I have ffinally found a mechanic I can trust, which is priceless!
— Monica H., Flint, MI
— Tuffy Flint (Miller Rd.)
I was buying a new used car and I wanted to have it inspected before I purchased it. I took my car to another location and they told me some parts that needed to be fixed. I went on their website to look up their hours and noticed they had really bad reviews. One of the reviews suggested going to Tuffy. So I researched them and they had really good reviews. I ended taking my car to Tuffy and they were able to repair what needed to be repaired and were very friendly and helpful and took the time to explain what needed to be fixed. I had never been to Tuffy before, but I will continue to go there and will suggest Tuffy to anyone.
— Courtney R., Swartz Creek, MI
— Tuffy Flint (Miller Rd.)
I HAD NEW TIE RODS AND A FRONT END ALIGNMENT DONE. THE MANAGER AND STAFF WERE VERY FRIENDLY, HELPFUL AND EFFICIENT. I HIGHLY RECOMMEND USING THEM FOR ALL OF YOUR AUTO CARE NEEDS.
— Brad B., CLIO, MI
— Tuffy Flint (Miller Rd.)
Tuffy on Miller Rd has excellent customer service and knows how to get the job done. They are honest and I would trust them with any vehicle. Thank you!
— Sarah H., Flint, MI
— Tuffy Flint (Miller Rd.)
Tuffy on Miller Rd has excellent customer service and knows how to get the job done. They are honest and I would trust them with any vehicle. Thank you!
— Sarah H., Flint, MI
— Tuffy Flint (Miller Rd.)
I went to another shop because my car was over heating. The problem was fived but it reoccurred within 2 weeks. Come to find out my hose had been ripped out. A guy named Brian helped me with everything and got it under control. He told me that because Im a female who knows very little about cars most auto services will try the "okey-doke". He also gave me an discount just because of that. They're awesome!
— Taliyah S., Flint, MI
— Tuffy Flint (Miller Rd.)
My son's spring break trip was saved by the amazing service we received at Tuffy on Miller Rd. In the Flint area. My son and I met in Flint for a flight out of Bishop Airport. When we met he mentioned on his way to Flint from Big Rapids where he attends FSU, his car was "chugging"... Not knowing the Flint area, I hit the "around me" button on my cell phone. We luckily ended up at the Tuffy's on Miller Rd, where we had the car coded and found the problem. The service was amazing, they worked the car in to see how bad the issue was (bad!) and then arranged to have me and my son driven to the airport to catch our flight and kept the car for repairs while we were on vacation. They were AWESOME! The car was fixed and waiting for us on our return and is running like a top! Thanks guys! I am so happy we lucked out and ended up at your Tuffy!
— Toni P., Brimley, MI
— Tuffy Flint (Miller Rd.)
Actually I am not a customer but my 82 year-old mother is. I just want to thank you for taking care of her on more than one occasion with such great care and respect. There are not many businesses like yours anymore and I wanted to take the time to express my gratitude for being so kind to her when she comes in with a car problem. She ends up so happy and thankful that your team is so thoughtful and nice to her and never takes advantage of her when many places would. Thank you again! Your kindness and excellent business practices do not go unnoticed!
— Susan F., KAWKAWLIN, MI
— Tuffy Flint (Miller Rd.)
Mike & his staff are "A-One" They are very detailed & no B.S. They will answer your questions without hesitation and to the point.!! I will not take my vehicle anywhere else, not even for an oil change.!!! When you walk into this business just checkout how clean the store is and how friendly the staff is. Thanks so much Mike for your great service. Plus Thank You Tom A. For taking such good care of my needs! Ok Tom time to hit the Practice Fairway @ your golf course SMCC
— Rick K., Grand Blanc, MI
— Tuffy Fenton
The store manager Mike is very professional, knowledgeable and trustworthy. I have had my vehicles in for brakes, mufflers and electrical and know that my car will be handled in a very expedient manner at a competitive price. I highly recommend Tuffy Auto Fenton.
— Sean Q., Fenton, MI
— Tuffy Fenton
I was surprised to see that the most current review was from 2012. I have recently started using this repair center and have been more than impressed with the friendliness of the staff, the service that was completed, the hours of service and the pricing. I have brought a couple of vehicles to this location in the past year. It is nice to know a quality service center like Tuffy exist in Fenton.
— Mark T., Fenton, MI
— Tuffy Fenton
I had my brakes inspected Saturday at a local Chrysler dealer. I was told they were like new. I noticed a Very bad grinding noise yesterday , 3 days later. I drive over 100 miles a day. I called in a panic and spoke to Chad the service manager. What a knowledgeable great guy. I went in at lunch noon , left by 130 brakes repaired for a great price and better warranty. I have never been to a Tuffy before and I'm new to this area. I do have an automotive background and can tell Chad is an honest man. Thank you very much for fixing my car so fast. I called the dealer yesterday still haven't heard anything from them. a couple hours after speaking to Chad I'm at home writing this review A++++++
— Bill W., fenton, MI
— Tuffy Fenton
The people are friendly and the service is efficient. I had my air conditioning in my car fixed, and finding a place with the right pipe for my not-so-new car took persistence making calls on the part of Tuffy. The recharge and installment of the new pipe all happened within 3 hours. The assistant manager, Dan, was especially helpful throughout the process. Highly recommended!
— Sarah W., Linden, MI
— Tuffy Fenton
These guys are fantastic. Had an exhaust leak. Brought it in at 8:00 am by 9:00 am It was finished and at a reasonable price.. This is what car service should be. Give them a try I know you will like the service
— craig s., fenton, MI
— Tuffy Fenton
I had a problem with my electronic gas float... I couldn't tell how much gas I had in my tank.... Tony diagnosed the problem and had it fixed in no time.... now I am not wondering if I will get where I am going. Thanks Tony
— jane W., holly, MI
— Tuffy Fenton
Whether you are buying a used car or you have a car that needs maintenance, my recommendation is that you should take it to Tuffy Auto Service Center and see Scott Miller. Scott is a man of integrity. He and the excellent auto technicists will give you an honest evaluation of what your car needs and a fair price. I just took a used car I was considering purchasing to Scott. I receive a very clear idea of the car's condition and any repairs that needed to be done. It gave me confidence in the purchase.
— Tim P., West,Fargo, ND
— Tuffy Fargo
Once again, Scott, Chad and the team came to my rescue. Adjusted a part they had installed several months ago and was not feeling quite right; now it is!! and, a 20 minute oil change!!
— Tom G., Fargo, ND
— Tuffy Fargo
Excellent service at a resonable cost. Repairs completed in a timely fashion.
— Charles C., S. Amherst, OH
— Tuffy Elyria (Leona St.)
I am in charge of fleet maintenance for several vehicles for our company. Jeff and the team there have always taken fantastic care to make sure these vehicles are safe and in good running condition. An honest and trustworthy shop!
— Ryan W., Elyria, OH
— Tuffy Elyria (Cleveland St.)
hats off to jeff jim and tom. after 2 yrs of trying to resolve issues with my 2004 jeep grand Cherokee brake problems they figured it out. seams 96 to 04 models had a problem with the master cylinder. this issue is denied by crysler and local auto dealers. jeff and my self spent countless hrs on line trying to get info about how to fix and repair the problem. discovered there are a lot of people with these issues, mainly having to replace pads and roters every 10000 mi. they found out that the relief valve in the master cylinder and booster assembly sticks causing the brakes to burn up. they resolved the problem by replacing the assembly and flushing the brake system. flushing the system is advised every 3 to 4 yrs according to a crysler service bulletin. after work was finishes Iam very happy with the way my jeep drives. again ty jeff jim and tom sincerly bill
— william w., elyria, OH
— Tuffy Elyria (Cleveland St.)
I can't thank Jeff enough for his thoroughness, his patience in explanation, and most importantly his honesty which doesn't cost a thing. Not to mention the quality of their work. Always above and beyond customer service.You're not going to find a more genuine guy and staff to have your car worked on by.
— Emily S., Elyria, OH
— Tuffy Elyria (Cleveland St.)
I called the Tuffy store for a quote on transmission service I have checked several other businesses and they had a fair price so I dropped my car off in the morning at Tuffy they called me and told me that the problem was not my transmission it was my power steering was leaking and making noise and I would need a new Rack and Pinion it was more expensive then the quote for the transmission service but they guaranteed me this was the problem when I went to pick up my car they showed me the old parts and I did not realize how bad my steering was until after they did the repair what a difference it has made.
— Jason C., Lansing, MI
— Tuffy East Lansing
Addressed the issues i was concerned with on my vehicle and performed repairs in a timely manner at a good price. Great professionalism all around. Thank you to the team at Tuffy!
— Brooks J., haslett, MI
— Tuffy East Lansing
My son is a student at MSU. He was having car problems, so I had it towed to Tuffy in East Lansing. I wasn't familiar with any repair shops in the Lansing area so I just had to hope that Tuffy was a trustworthy business. I received a call from the owner who explained what the issue was with the car and what my options were. He advised me that Tuffy could complete the repair the next day, however, he wanted to let me know that the problem might be covered under my Chrysler Powertrain warranty. He took the time to contact the Chrysler dealership to verify that this was the case. I ended up having the car towed to the Chrysler dealership to do the repair. By doing so, he saved me a considerable amount of money. I was very impressed by the costumer service at Tuffy and I would highly recommend the shop if any other parents need service for their student's vehicle.
— dan b., rochester, MI
— Tuffy East Lansing
Service manager listens as you communicate what needs to be done to vehicle. Mechanic talks with you before he begins his work on vehicle. I had to leave and when I returned, mechanic showed pictures he had taken of engine trouble. Mechanic explains what he has to do before during. They do not try to talk you into work that does not need to be done.. I have full trust in this East Lansing Tuffy Shop. The same goes for all the customers I chatted with in the waiting room. Their prices are very fair and less then an auto dealership.
— Randy G., Lansing, MI
— Tuffy East Lansing
The staff at Tuffy has been fabulous.high degree of integrity and character.i have been a longstanding customer. I recently had my sons car in for a brake job. It was done timely and at a very competitive price. I then took my car in due to a cracked manifold exhaust. It happened over the 4 th of July weekend. A Traverse City repair shop diagnosed it but didn't have time to fix it over the holiday weekend. It was quoted as a $750 repair. I brought it to Tuffy upon returning home and they informed me of an extended GM warranty on that issue. They informed me of it and to take car to dealer for a free warranty repair. The other repair shop failed to inform me of that GM warranty. I am continued to be impressed with their integrity.... Tom L
— Tom L., East lansing, MI
— Tuffy East Lansing
800 miles from home. Disabled wife in a wheelchair. Small dog with you on a day much too hot to leave in your vehicle. Generator muffler loose and making noise in your motohome. We trusted what we had previously heard as good reviews and went to Tuffy in East Lansing. Although a problem they readily admitted they did not see much of, they dove in; found a missing bolt and tack-welded a clamp that was not holding, and we were back on our way. Matt and Butch were awesome. We are just very thankful our experience matched the good reviews we had heard of. Highly recommended.
— David R., Wilmington, MI
— Tuffy East Lansing
Always honest. They never try to sell me something I don't need.
— Steve A., Okemos , MI
— Tuffy East Lansing
I just wanted to thank all of you for your work on my H3!!! It's running absolutely perfect now!!! Thank you for always answering all my questions and for your sincere and dedicated customer service! I am always extremely satisfied with all the work that you do.... especially this last visit needing so much work done!!! Quality work and a very reasonable price for a whole new engine!!! Ya'll are awesome!!! Thank you so so much!!!
— Sherry R., St. Johns, FL
— Tuffy St. Johns
Started going here because of a coupon special and now have our Ford Focus being service here regularly. Everyone is great. Very upfront on what needs to get done. No worries about them pulling a fast one on you. Rare to find an auto place you can fully trust. Thanks!!!
— Robert I., Davis, FL
— Tuffy St. Johns
Mike I cant thank you enough for the kindness you showed on Wednesday when I stopped in late and you were still willing to take a look at my vehicle, with the tire about ready to fall off. It is very nerve-racking when something like this happens to my car and my knowledge of anything car-related is astronomically low. Not only did you put my mind at ease, but then you drove me ~45 miles home. I cant think of anything that meets the definition of going above and beyond more than that! You should be proud of how you take care of customersit truly is a phenomenon in any industry, but particularly in the car repair field. You are one of a kind!
— Krista N., Thornville, OH
— Tuffy Columbus (Cleveland Ave.)
Friendly staff! Great work! very professional and explains everything in detail. Quick response. Won't go anywhere else now!
— Karen R., Sturgis, MI
— Tuffy Sturgis
I appreciate James taking me out to the garage to explain and demonstrate what was needed for fixing my car. My experience was overall very good!!!
— victor r., white pigeon, MI
— Tuffy Sturgis
We were really impressed with everything. The boss was very nice . They did it in a timely manner & saved us a lot of money. I believe we found us a new mechanic. And they are open on Saturdays.
— karen R., Sturgis, MI
— Tuffy Sturgis
These guys at Sturgis Township location are amazing, I was moving my family and our cat across the country and had car problems on the way. They spent their lunch time helping us out. They even allowed us to bring our cat inside to wait with us (she was leashed) and they gave us a box for her to hide in to make her feel safe. They found the problem in my car fixed it and sent us on our way! I am so thankful to them, they really went above and beyond!!
— Megan E., Denver, MI
— Tuffy Sturgis
For some years I have been asking people to rate customer service for businesses in Sturgis. I only get 2 and believe Tuffy is one of them that satisfy our residents.
— Candy G., Sturgis, MI
— Tuffy Sturgis
I have been coming here for years and will not let anyone else work on my vehicle. The owner and staff are down to earth and pleasant. Very trustworthy!!
— Shannon L., Pontiac, MI
— Tuffy Clinton Township
The service at tuffy tire and auto service is great. The employees are fair and honest...
— Deshawn H., Mount clemens, MI
— Tuffy Clinton Township
Excellent service. Called me to verify with any other problems before they started the job. Got an oil change, changed my wheel bearing and lower axel. Good price and labor. Really trust worthy.
— Alejandro B., Clinton Township, MI
— Tuffy Clinton Township
Tuffy stands behind their work, Period!! I have been a customer for 5 plus years and so has my son. We continue to be loyal customers because these service techs know their automobile service arena. I have a troublesome problem with my air conditioner, which can be tricky anyway. Michael kept troubleshooting until he got to the bottom of the problem. Thank you for such dedicated service!!
— Catherine R., Fort Myers, MI
— Tuffy Traverse City
I asked a couple grandkids to wash my 2005 Honda Element and take off the license plate so I could clean the clear plastic cover. They managed to break off the heads of both bolts. There were just short stubs remaining. I first took my vehicle to Honda, they gave me an appointment and told me that the nubs would probably have to be drilled out and re-threaded. On a hunch and because I had just had my manifold, catalytic converter, and front struts replaced at Tuffy on Garfield. The guys put my car in a stall and within 30 minutes the problem was solved. When I asked how much?...the guy said, "No charge". The Honda Dealership would have charged me a bundle.
— John B., Traverse City, MI
— Tuffy Traverse City
While driving I heard a loud noise from under the hood of my vehicle, pulled over and found that the fan belt had come off. I knew there was a service center called Tuffy at exit 36 on I-485 as I was heading north. I was only 2 miles and decided to chance driving there. It was late and they were about to close, but stayed and got my vehicle back on the road, all within an hour, thanks, I will be back for all my service needs,now that's a Tuffy!!
— Robert G., Harrisburg, NC
— Tuffy Charlotte (Rocky River)
Very good place for auto service! Just like they say DONE RIGHT ALWAYS. No B S just great service. Thanks guys , keep up the good work
— Gary W., Concord, NC
— Tuffy Charlotte (Rocky River)
— LM E., Charlotte, NC
— Tuffy Charlotte (Rocky River)
I went to have my car's oil changed and-like always-the service was excellent and the wait time was magnificent. I recommend Tuffycharlotte to any person because it is excellent.
— Marbeluz R., Charlotte, NC
— Tuffy Charlotte (Rocky River)
I went to have my car's oil changed and-like always-the service was excellent and the wait time was magnificent. I recommend Tuffycharlotte to any person because it is excellent.
— Marbeluz R., Charlotte, NC
— Tuffy Charlotte (Rocky River)
Mike and crew at Tuffy on Rocky River Road are consistently friendly and helpful. As a customer I appreciate the time they take to explain the service needed on our vehicles as well as identifying and recommending routine maintenance based on our vehicle histories. It is always a pleasant experience for us to have our vehicles serviced here, and will always be our local neighborhood shop.
— Carl W., Charlotte, NC
— Tuffy Charlotte (Rocky River)
My sister and I have gone to Tuffy for many years and have always had outstanding service from friendly staff members. When I first purchased my used van, the oil cap was almost sealed on, and they went above and beyond my getting a special tool to safely remove the cap without any additional charge to me. That earned my trust! In addition, the prices are reasonable, especially with coupons. You can't go wrong with Tuffy!
— Andrea R., Charlotte, NC
— Tuffy Charlotte (Rocky River)
Our son is at UNCC about 3 hours away from us. He had problems with his truck and took it in to Mike. Mike was very professional and spoke to me on the phone since my son didnt know much. He explained everything to me and had my sons truck done the very next morning. He even allowed me to pay on the phone which alot of companies do not which helped alot. Thank you Mike for your wonderful service and more importantly for being fair and reasonable for a college student. Thanks Mike
— Bruce L., holly springs, NC
— Tuffy Charlotte (Rocky River)
I have used this Tuffy since it opened. They have taken great care of my 2008 GMC Canyon which now has over 120,000 miles on it. I would trust them with any service work/issues. They have a great staff and Mike has been great to work with.
— pat b., harrisburg, NC
— Tuffy Charlotte (Rocky River)
I had some service done on my car today at Tuffy. Mike was very helpful and accommodating. They did a good job and I would recommend them if you need car service. This wasn't my first time there. I have been in for service before and they have always done a good job.
— Diana T., Charlotte, NC
— Tuffy Charlotte (Rocky River)
I have had several major parts repaired by Tuffy with an older car, 1998 Volvo wagon. Repairs have been cheaper and done quickly, some overnight due to ordering parts but done correctly. I highly recommend this company with a lifetime warranty on all parts. I regularly do oil changes and tire rotation as well.
— Linda W., Charlotte, NC
— Tuffy Charlotte (Rocky River)
I would like to thank Mike and his staff for being honest and forthright about my vehicles needs . This gentleman did something he did not have to do , and that was be honest . Unlike the man who sold me this car . He honestly took a loss dealing with me but in the long run gained a lifetime friend and customer . Mike you and your staff are one of a kind . I thank you so much for your integrity and great service . Rocky River Road location
— Tasha P., Harrisburg, NC
— Tuffy Charlotte (Rocky River)
I had a great experience at Tuffy . Mike did a great job .. I will keep getting my car fixed at Tuffy.
— Eileen C., Charlotte , NC
— Tuffy Charlotte (Rocky River)
I have had my vehicles serviced by Tuffy on Rocky River Rd. a few times. Everytime I call or go there they are always willing to help me with my concerns no matter how busy they are. It means a lot to me because as a woman I don't know much about cars and they are courteous and don't take advantage of that. I also have a son that travels a 3hour drive back and forth to college and they make sure when his vehicle has problems, it is working properly so that my son can have a safe trip back to college. Thank you guys for always caring!
— LaToya C., Charlotte, NC
— Tuffy Charlotte (Rocky River)
Mike and crew are fabulous car service people. Knowledgable, trustworthy, dependable, efficient. We handle all our car needs possible with Mike at Tuffy's. Wouldn't think of going any where else ie someone told us we needed new brakes. Mike did a thorough job reporting that we still had plenty of use out of our current brakes and no need to replace yet. Honesty is the best policy!
— Hugh and Jill H., Charlotte, NC
— Tuffy Charlotte (Rocky River)
One of my best experiences at an auto repair shop. You can tell straight away Mike cares about his customers. I was given a more than reasonable price for the work needed, it was repaired when he said it would be and it was done right first time. Great after work guarantee, and friendly service, I'll be back.
— Jaime D., Charlotte, NC
— Tuffy Charlotte (Rocky River)
I want to thank Larry & Dave for taking care of my daughter's car today when we were in a jam ~ they were very helpful, pleasant & reasonable!
— Tina S., Cadillac, MI
— Tuffy Cadillac
We wanted to recognize the 3 gentleman whom were working on July 30th. We were headed up to vacation across the bridge when our boat trailer had an issue. We contacted Tuffy and they directed us to get the part and bring it to them. We made several trips for items needed and they were very patient and dealt with the 6 kids we had running around behind their facilities. They made sure we were all set and sent us on our way!! Thank you for your service and knowledge, it made a big difference !!
— matt C., Cadillac, MI
— Tuffy Cadillac
I cannot say enough about the integrity, honesty and the consistency in which this Tuffy location strives to go the extra mile to provide extraordinary service. From the top down Kris, Alan and the whole team are guys you can trust to get the job done promptly and at a fair price. As long as these guys run the shop I'm a Tuffy customer for life!
— Joe O., Bonita Springs, FL
— Tuffy Bonita Springs
These folks are the best! Clear, simple explanations of the problem and the fix. Honest, fair pricing and speedy, reliable service. Alan and crew are friendly and great to deal with.
— Brenda K., Fort Myers Beach, FL
— Tuffy Bonita Springs
These guys are phenomenal. I've been taking my cars to them for years and without exception they are prompt, efficient, and honest. Kris and Alan are always helpful and sometimes don't even charge for small items. They say one of the first things you should do when moving somewhere new is find a good mechanic you can trust. I found them at Tuffy/Bonita.
— Dan C., Bonita Springs, FL
— Tuffy Bonita Springs
When you travel it's always challenging to get car repairsu don't know who you can trustread reviews r4. Tuffy's so went there.ALL THE REVIEWS ARE RIGHT! Andy is so kind and helpfulthey fixed my problem in short time and at very reasonable price. I HIGHLY RECOMMEND ANDY AND TUFFY'S IN BONITA SPRINGS!
— Larry R., Acworth, GA
— Tuffy Bonita Springs
I am so grateful for the honesty and integrity of Alan and the staff. I took my car into a auto repair near my home in Naples and got a quote of over 1300 dollars. I took my car to Alan for a second opinion and got a $642 quote. I did not need a new battery or some other parts on the first quote. Thanks again for your good work. I will always do business with Tuffy of Bonita Springs and you should too!!
— Chante P., Naples, FL
— Tuffy Bonita Springs
If you ever need brake work done on your car, these are the guys to do it! They're the best! There's an expression in business" In the long run, its HOW you do business, not just how much business you do!". These were the most ethical, customer-oriented car guys I've ever met. I thought my guys back in New England were good. These guys are even better! I put new rear brakes on my Honda CRV only 10,000 miles ago, and to my surprise, they started making noise, as if it were a warped rotor. Well, they pulled the wheels and discovered to my surprise that my guys in New England didn't do the job properly. The Calipers were not sufficiently lubricated and didn't fully release. This meant overheating on my brand new Brembo rotors, which supposedly don't warp. Well, I guess that's not true. Also, they taught me that ceramic pads are "cooler" than semi-metallic pads and make less noise. I didn't know that. I wanted to highly recommend this Tuffy operation and say the customer service provided by Owner Kris Miller, Sales Manager Alan Wilsker, and mechanic Reed was second to none. They were courteous, efficient, and they knew their stuff. Now I know better than to get semi-metallic brake pads again. I give these guys the highest possible grade and being honest, trustworthy, and easy to do business with. When you're on vacation, what more could you ask for? They get the highest possible grades from me and my wife! Many thanks, guys! Don Klepper-Smith West Tisbury, MA
— Don K., West Tisbury MA, FL
— Tuffy Bonita Springs
Kris/Alan/Roland had to fabricate the back half of my exhaust system for my 25 year old foreign car. Without hesitation they tackled the job, completed it in record time and saved me gobs of money compared to a dealership. Very polite and professional. Highly recommended!
— Gary B., Bonita Beach, FL
— Tuffy Bonita Springs
I visited Chris at Tuffy Bonita Springs to get a headlight fixed and I have to say that I am very impressed with the service I received! The staff was super friendly and my car was finished within an hour or so. It's nice to know I've finally found a place to take my care where I don't feel like I will get ripped off! I've already recommended Tuffy Bonita Springs to a few friends and will continue to do so! Thanks, Chris and team! I really appreciate your help!
— Kristen B., Fort Myers, FL
— Tuffy Bonita Springs
I recently took my '08 GMC Acadia to Tuffy Auto Service for A/C repair after diagnosis of a failed evaporator. Kris quoted the job based on 12 hrs. labor, plus parts. After two days in the shop it became clear that the job was much more involved than anticipated and it would take an additional two days to complete. I had obtained a rental car for transportation during the repair and, because of a weekend, needed to extend the rental by three days. Upon completion of the repair Kris held firm on the quoted price, even though the repair took much longer to complete. Additonally, Kris reimbursed me for the extended car rental. After I got the car back I noticed that the heater would not work. I returned to Tuffy for diagnosis and it was determined that the repair would require disassembly of the same components as the A/C repair - another two days in the shop. Upon completion of this repair Kris advised there would be no charge - for parts or labor!! These guys demonstrated the true meaning of exemplary customer service. I was referred to this Tuffy Repair Service by a friend and now I will not hesitate to refer my friends and acquaintances to them as well. Job well done guys!
— Terry G., Bonita Springs, FL
— Tuffy Bonita Springs
I have 3 children, 2 are human and the other is my wrangler. I don't mess around with the kind of Dr. that either sees. That's why Chris at Tuffy's is the Dr. to my baby. Nobody touches my Jeep, but this crew. Knowledgable, good price, timely, quality work. #nobodyputsbabyinacorner #anhonestautoshop.
— Zenaida M., Bonita Springs, FL
— Tuffy Bonita Springs
Alan's customer service was amazing. So polite. So accommodating. So refreshingly open and honest. I'm relatively new to Bonita but I know I found a great resource in Tuffys- Bonita Springs!
— Tim P., Bonita Springs, OH
— Tuffy Bonita Springs
GREAT GUYS - GREAT SERVICE - GREAT PRICE - BEEN A SATISFIED CUSTOMER FOR MANY YEARS
— BOB W., BONITA SPRINGS, FL
— Tuffy Bonita Springs
GREAT SERVICE - GREAT PRICE - THAT'S WHY I CONTINUE GOING BACK - GREAT GUYS
— BOB W., BONITA SPRINGS, FL
— Tuffy Bonita Springs
After returning from a trip to Jacksonville. I noticed my van was making an unusual clicking sound on the front left tire. I immediately thought of Tuffy after having prior service done on my personal vehicle. After describing what I heard they immediately inspected my van to find the problem. They are professional, consistent and always trusting. It may be a little distant from my home but we'll worth the extra miles for the quality of service they provide. I highly recommend them and will continue to bring all my vehicles here. Thanks again! Senor Pepe.
— Senor Pepe's Paella C., Ft. Myers, FL
— Tuffy Bonita Springs
Broke down on I-55 and called a towing service. During the wait I googled local repair shops and found this one. Glad I did - they took great care of us, drove us to a rental facility so we could continue down to Peoria, and then had the truck fixed within hours for a reasonable price. Thanks everyone! - JH
— John H., Warrenville, IL
— Tuffy Bloomington
I have been very satisfied with Tuffy, I have had to use them multiple times. They have been very friendly and professional. I would recommend them to everyone that I know. They have kept me up to date on all my needs for my car and have been very fairly prices.
— Dianna s., Normal, IL
— Tuffy Bloomington
I appreciate everything about Tuffy! The staff are extremely helpful, care about their customers, and are quick to say offer other options, even if it means they don't receive the funds from doing the service. They have searched for recalls that would be done for free at a dealer, suggested I go to a tire dealer to get cheaper tires for my car. They also will give the breakdown of what is most vital and when to expect other things needing to be taken care of. They work hard to get me in when I need to drop off a vehicle for repairs or to do diagnostic work. They stand behind their work and will make sure it is done right. I highly recommend Tuffy's for anyone in the Bloomington-Normal area. The flower on the dashboard after service is a nice gesture.
— Jaleigh P., Bloomington, IL
— Tuffy Bloomington
Awesome and friendly guys, if you're looking for a place to install any aftermarket performance parts, this is the place you wanna go. Great and fair prices, the fixed my exhaust on my 2014 mustang twice and installed my cold air intake. I've been to just about every performance shop within 50 miles of Omaha and this shop is by far my favorite. Thanks again guys!
— Mitch S., Omaha, NE
— Tuffy Bellevue
Awesome and friendly guys, if you're looking for a place to install any aftermarket performance parts, this is the place you wanna go. Great and fair prices, the fixed my exhaust on my 2014 mustang twice and installed my cold air intake. I've been to just about every performance shop within 50 miles of Omaha and this shop is by far my favorite. Thanks again guys!
— Mitch S., Papillion, NE
— Tuffy Bellevue
My daughter Tammy sent me here for an oil change and said Jim Howe would treat me right and he did, great service and friendly. Will definitely be coming back.
— Jimmie L., Bellevue, NE
— Tuffy Bellevue
I shared with Warren Swenson that Jim and Mari Howe run a wonderful business with competitive pricing, outstanding unscheduled service, genuine customer service, and social media at all levels. From Office Assistant Manager (Kelsea) to Technician Matt Carrigan to Business Manager (Roger Jareck)-All were very professional and expeditiously responded to my needs on very short notice. Please pass on my personal thanks to all concerned for fixing my oil sending unit so I could make a trip on time.
— Ron R., Bellevue, NE
— Tuffy Bellevue
I have used Tuffy's for several repairs and have been extremely satisfied. Jim and Dan are very professional but yet have the quality of conversation with their customers.
— Leslie S., Bellevue, NE
— Tuffy Bellevue
Always provide excellent service. I trust the work they do and would not trust any other mechanics with my car.
— Lori S., Omaha, NE
— Tuffy Bellevue
Tuffys in Bellevue is absolutely amazing. I personally know the staff and they are great people. Very honest and wonderful people. Jim is a stand up guy and is always willing to give a helping hand. Kevin is also freaking awesome as well. Takes time out of his day to help in any way possible. I'd recommend Tuffys in Bellevue to any of my friends and family! Keep up the great work guys!
— Chris S., Omaha, NE
— Tuffy Bellevue
— Leslie S., Bellevue, NE
— Tuffy Bellevue
Excellent service but just a little longer wait than expected.
— Leslie S., Bellevue, NE
— Tuffy Bellevue
Great bunch of guys here. Keep my old '95 Toyota runnin' like a champ. Trust them with my Caddy also. Recommended Tuffy's to my daughter (2 cars), and my grandaughter (2 cars). They're happy to have found an honest tire & auto business.
— Hunter V., Bellevue, NE
— Tuffy Bellevue
Jim and Team are great to deal with. I live in West Millard and will drive to Tuffy's in Bellevue because of the great service and prices. I've been to quite a few different repair shops trying to find honest hard working folks just like me. As a woman, when I go into a repair shop, I always feel like I'm getting the shaft, both in what is wrong and prices but not these guys. They treated me like family and when I asked questions, I got honest answers. I love these guys and I would recommend them to all my family and friends. I even had my sister who lives in Council Bluffs come over and had her brakes done here. She was extremely pleased. Come check these guys out. I'm sure you'll fall in love with them, just like me Mari H
— Mari H., Omaha, NE
— Tuffy Bellevue
First the staff seemed very professional and yet friendly. Second the shop appeared very clean and the custmorer area was spotless. After going there in the morning I recommended it to my niece.chiszf
— jerry v., clawson, MI
— Tuffy Troy Auto Repair
This place really has great service and knows how to help and treat their costumer's and their workmanship is of highest quality standards. Thank you Tuffy for your outstanding service.
— Clayton W., Milford, MI
— Tuffy Tire & Auto Service Center Walled Lake
We have been bringing our cars to Brian and his crew at Tuffy for a couple of years now and are always really pleased with the service and pricing we receive there. Brian owns/runs this location and is very knowledgeable and friendly. I have suggested this particular store to others because of the high-quality and honest work they do. The overall experience here is great. You can definitely expect to be treated fairly.
— Carla B., Tampa, FL
— Tuffy Gunn
Richard at the Front Desk is great! Wasn't quite ready for an oil change but wanted my car looked at before going on a Trip. Guys checked everything out and charged me nothing! Will definitely go back when I do need service.
— Terri J., Winter Springs, FL
— Tuffy Winter Springs
Excellent service. Got some recommendations on my car. Felt like they were honest! The front desk person was very nice and made the wait pass fast! I tried them out because tires plus told me something that would have cost me $1100.00 and when I got a second opinion it was not true! Thank you Tuffy! I will be back!
— michelle L., Smith, FL
— Tuffy Winter Springs
What pros can I say that haven't already been said? Art is the ONLY person who will ever service my vehicles. There have been several times where he could easily have charged me for items or repairs not needed, but his honesty, integrity and commitment to his customers instead of his wallet prevents that from happening. I have been dealing with Art and crew for nearly 5 years and have never regretted a minute of it.
— Sean T., Wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
We have taken our vehicles to Tuffy Whitehall for approximately 10 years. In that time -have there ever been issues? Yes, of course because their mechanics although awesome are human. In every case where there was an issue Tuffy has corrected and come through with excellence. I trust Rob, Alaina and all the mechanics at Tuffy with all my vehicles and recommend them to others whenever possible.
— Shirley R., Columbus, OH
— Tuffy Whitehall
First time there, the landscaping was wonderful so I knew my car would be taken care of right. All the staff were kind and thoughtful, service was quick and thorough. And who can not love free wifi. I will be back.
— Brigit E., Columbus, OH
— Tuffy Grove City
I never write reviews but this was such an exceptional experience I had to. I would give 10 stars if I could. From start to finish they exceeded my expectations! My dad had recommended them to me and now I will to others! Thank you so much!
— Roxanne M., west fargo, ND
— Tuffy Fargo
This was my second time bringing my 2013 Passat to this Tuffy location (or any Tuffy location). I was generally pleased with the service, which was a routine synthetic oil change and tire rotation. It did take about 70 minutes to complete this task; two people who came in after me had their cars serviced and ready to go before me. I thought that was strange.
— Trevor J., Winter Springs, FL
— Tuffy Winter Springs
I came in with a tire problem and was taken in immediately. Courteous, fast and attentive service. Great way to do business.
— Dave M., Longwood, FL
— Tuffy Winter Springs
Great service,best thing for customers is that techs get a salary and not flat rate,so you wont get anther large bill as you would at other places,wish most auto repairs were like Tuffy
— Michael D., Winter Springs, FL
— Tuffy Winter Springs
I went in for an oil change. They were so friendly and nice. Great service!
— Amanda H., Winter Springs, FL
— Tuffy Winter Springs
This store gives the best and most honest service that I have gotten in Central Florida. I had been previously been going to a different company's corporate-like shop, and ever time I went in for a simple oil change, I end up being quoted for hundreds of dollars worth of services that who knows if my car needs or not. When I was towed to this Tuffy's for the first time, Richard made my very stressful Friday morning much at ease. He was very clear on what services will be done and the costs. I told him about my experiences at the other store I went to and the most recent services that were quoted to me and he was extremely shocked because my car definitely didn't need those services! After that I've been going to this Tuffy's and am so glad I did. I never have any surprises or stress. I know my car is in the best hands. Thank you!
— Heather S., Winter Park, FL
— Tuffy Winter Springs
Allen could not have been more courteous or professional in his interaction with me.I could not have been more pleased with the service.
— Jim M., Winter Springs, FL
— Tuffy Winter Springs
Always have a great experience when we bring in our vehicles to be serviced. Ron & Carl are excellent!
— Aimee G., Galena, OH
— Tuffy Westerville
Angie always takes great care of us and the service team is quick, yet thorough.
— Pat N., Circleville, OH
— Tuffy Grove City
— Daryl M., South Haven, MN
— Tuffy Fort Myers (Colonial Blvd.)
This is the only place we ever take our cars. They are honest and very friendly and they always do an excellent job. Fair prices and for me they are very convenient as well.
— Becki F., Pickerington, OH
— Tuffy Pickerington
Best service we have ever had! Honest, knowledgeable and friendly. We highly recommend the Pickerington Tuffy.
— Debbie M., PIckerington, OH
— Tuffy Pickerington
I'd just like to offer a shout out to Wes and Nate and the amazing service offered at this Tuffy location. As a female with little knowledge about automobiles, I trust them implicitly and put faith in whatever recommendations they make. I live in Westerville, yet will pass numerous competitors to take my car to the Pickerington Tuffy!
— Amy N., Westerville, OH
— Tuffy Pickerington
Very satisfied with the excellent service at Tuffy Troy. Never let me down, EVER!
— Stephen F., Oak Park, MI
— Tuffy Troy Auto Repair
The owner and his wife went beyond anything you would expect, even drove me home and picked me up when my car was ready. Very courteous and did a great job too.ADSIZE
— Jo B., Fort Myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
our durango had a rusted oil pan which needed replacement. this is not an easy repair, but jorge, carlos and zack took on the repair at 2pm on a friday afternoon and the repair wasn't completed until 2 hours past closing (7pm). the mechanics stayed working as team until it was completed. this is our second time as customers and we will definitely returning for maintenance/repairs.
— charles darleen l., lehigh acres, FL
— Tuffy Fort Myers (Daniels Pkwy)
My daughter's car broke down while she was in the area at school and Jorge and his team took care of her and her car as if both were his. Thanks you Jorge!
— John E., Lakeland, FL
— Tuffy Fort Myers (Daniels Pkwy)
I have been taking my car and van to Tuffy's for over a year. I have always received good service and the workmanship is great. Recently Tuffy's replaced my shocks and struts. My sedan now runs like a sports car. Great job, Carlon and Jorge.
— Tony B., Fort Myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
Jorge and his staff were very helpful. They explained what was needed on my car and did everything they could to make it affordable and convenient for me. I pulled in not sure if they could even take a look at it to diagnose the problem, but they brought me in asap and had me out with my car running great again. I would recommend them for all automotive needs. Thank you Jorge.
— Bryan T., Estero, FL
— Tuffy Fort Myers (Daniels Pkwy)
When i walk in the door of this business, I feel at home. I am greeted and treated in a very caring and professional manner. My SUV is taken care of like a part of the family.
— Claudette w., immokalee, FL
— Tuffy Fort Myers (Daniels Pkwy)
This place is great. Awesome and fast service, also very affordable. They are not there to try to rob you, just help. I highly recommend them. They really know there stuff. I wouldn't take my car any where else.
— Milly m., naples, FL
— Tuffy Fort Myers (Daniels Pkwy)
Jorge Amador and his staff went out of their way to help us with our rental car. We were there most of the day while they found out all that was wrong with the car. Everyone was very friendly and upbeat
— Beth and Carol R., , FL
— Tuffy Fort Myers (Daniels Pkwy)
This MECHANIC SHOP is one of the BEST around. Personal SERVICE, HONEST prices, QUALITY mechanics. I would not trust my vehicle with anyone else. Jorge and the boys are fantastic at what they do. My company will have our entire fleet serviced at that location because I trust them that much. This is my local mechanic shop and I highly recommend them to you.
— Will M., Fort Myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
After several years of being mistreated by other auto repair places, I had finally found a home at Tuffys! These guys have treated my family and I with incredible service and honesty. They have always done an excellent job. They never over charge and there prices are very fair. I recommend them to all my friends. Clean and friendly environment as well.
— Christopher I., Fort Myers , FL
— Tuffy Fort Myers (Daniels Pkwy)
Both Me & my husband brought our Sons Car down for a complete scan as to what is needed for his 1997 Acura getting ready to move on his own and we wanted to make sure he was set; hence, we had the pleasure to work with Professional, Thorough, Knowledgeable, HONEST & Down to Earth People. I Am very pleased with the Customer Service - they went above & beyond to make sure we were set. I highly recommend them and happy to know we have a Mechanic we can Trust!
— Lisa D., Fort Myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
This is my 2nd time there - my first experience was outstanding which served my sons car and now this time I went for my own - AGAIN, I received exceptional/thorough service - this time I was warmly greeted, because they all know me now and I felt like family - LOVE THIS PLACE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
— Lisa D., Fort Myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
THIS IS HOW YOU DO BUSINESS, my daughter goes to FGCU and needed car work...we live on the other coast and well she needed help. She looked up and found TUFFY on daniels.....wow, they looked over her car, called ME to let me know what was needed...I spoke to George and was impressed....If anyone needs work done a student or others, this were you need to go...parents with kids in college need not worry of being taken advantage of.....they are family now...
— gary g., wellington, FL
— Tuffy Fort Myers (Daniels Pkwy)
We have used Tuffy for years and trust the owners and workers with all four of our cars. The other day my teenage daughters car broke down at school. With one call Carlos had a tow truck driver to her within 20 minutes. They stayed late to look at her car and had it fixed early the next morning. They always go over and above to help their customers! I've compared quotes before and they've always been at least 20% cheaper than others . But the most important part is they truly care for their customers and families! Thanks again Tuffy But the most important part is they truly care for their customers and families! Thanks again Tuffy!
— Martha W., Fort Myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
These guys are great! Very fair, thorough and knowledgeable! After seeing several mechanics, they won me over by fixing a brake issue that nobody else could figure out. They Get 5 Stars.
— Lindsey R., Naples, FL
— Tuffy Fort Myers (Daniels Pkwy)
I went in for 4 new tires, asked them to check an exhaust leak as well and they went above and beyond what I expected in service! The price they quoted me was the price I paid (honest quote), they found the solution to my exhaust problem. I had to get to a viewing for a family friend's funeral at 6pm and these gentlemen worked on my car past closing time to make sure I was able to get there. The manager, Keith, is a real friendly guy, and pays attention to the details to get the job done right (they cleaned out the rust in my wheels rims to make sure they'd seal properly). Not only that, but they put my spare back in the truck (and I had a ton of personal stuff in the trunk of the car) and put everything back in the trunk in a neat and organized manner. From my experience, this 5th Avenue Tuffy takes care of the customer with respect and integrity. I'll be coming back for any of my automotive needs in the future.
— Dan R., Columbus, OH
— Tuffy Grandview
I have been using Tuffy in Batavia for over ten years. John and Joe are professional, knowledgeable, efficient, and very fair. Whether it's basic maintenance or a major repair, I trust that John and Joe will do the job well and for a competitive price. Look...finding an auto mechanic you can trust isn't a given, but no I can always say, "Hey, I got my guys." They always do great work.
— John J., Batavia, IL
— Tuffy Batavia
I have been dealing with the Walled Lake Tuffy shop for years. The quality of work is only exceeded by the professionalism and honesty of the owner. To clarify only doing what is needed to be done as opposed to adding on unnecessary work and parts, which I experienced at other shops. I have sent many of my friends to his shop, who is Art Rott.
— Larry R., Novi, MI
— Tuffy Tire & Auto Service Center Walled Lake
First time customer, great service and very reasonable prices, I will be back as well as recommend tuffys to others.
— Tom S., Fargo, ND
— Tuffy Fargo
Great , quick service. In my nearly 50 years of getting a car serviced, I have never trusted a place more. Honest , fair and reliable.
— John S., Elyria, OH
— Tuffy Elyria (Leona St.)
This was my second time going to this repair shop. Everyone was friendly nice. They explained what was to be done, they even showed me what needed to be done. They did an excellent job both times. I will keep going to this shop.
— karl K., wolverine lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
This was my first visit at a Tuffy location. I worked directly with Art & Mike, and I must admit that my first experience here was great. The staff here is nice, and they provide great service. I will definitely be back for future car repairs.
— Matt S., Novi, MI
— Tuffy Tire & Auto Service Center Walled Lake
Always welcoming and take the time to explain things If they suggest additional services and you dont want them right then they DONT PRESSURE YOU. Other places keep pushing but they take care of you here.
— Jessics B., Casselberry, FL
— Tuffy Winter Springs
I am very pleased with the service that I received. They are very professional helpful and they value your time and that you are a busy person and that your time is precious
— Diane C., Winter Park, FL
— Tuffy Winter Springs
Awesome service ,very attentive, and very fast.
— Manrique G., Casselberry, FL
— Tuffy Winter Springs
Services with this company many years has been excellent and wonderful.I always recommend them to my friends and others.
— james G., Fargo, ND
— Tuffy Fargo
This past week I broke down on 696 an hour away from my home. So I got towed to Tuffy on 15 mile road. They provided me with the best customer service. Everyone working at the location was friendly and took great care of my car. They got my car right in and found the problem right away. I was back on the road in no time. I can not express enough how awesome they were and I would highly recommend them for anything in the future.
— Dana V., Avoca, MI
— Tuffy Clinton Township
Very experienced and very courteous with all the updated technlology. I was very impressed. Very nice people
— Pedro P., Roseville, MI
— Tuffy Clinton Township
My vehicle broke down in Mount Pleasant. I had it towed to Tuffy. I have had Broke down around 8am. I immediately had it towed to Tuffy. Ive had Jim work on my previous car so I knew my vehicle would be in good hands. To top off this mess I had two 1 year olds with me. They had my vehicle done by 12 ish. I had enough time to get my kids off the bus at home. & I'm very thankful for helping fix the vehicle.
— Sara B., Weidman, MI
— Tuffy Mount Pleasant
One of the best Car repair replaces I've been to. Very honest, understanding, patient and successfully traded in my vehicle, for repair! Interesting interior seating and they have a great sense of humor! Don't go to anyone else, this is a rare place in today's world.
— Brian H., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
The tuffy team is awesome. They have great customer service skills as well as a very knowledgeable repair team. Art is a true angel. He is into making sure that your car is repaired, and safe to drive. They have reasonable prices. I have taken my car here for everything. This is my repair shop. They treat you like family!!!! , Love them all Art, Mike, Wendy.....
— Leslie L., Novi, MI
— Tuffy Tire & Auto Service Center Walled Lake
Thank you Art and Wendi for a wonderful experience of excellent auto repair service. Both Denise and I are very much pleased with the performance of our vehicle. In short, you all will be our new brother and sister from two different mothers. Lol
— Kenneth J., Southfield, MI
— Tuffy Tire & Auto Service Center Walled Lake
The manager, Keith, is excellent. He takes care of the vehicles in a timely manner and gives a personal experience.
— Joshua D., Columbus, OH
— Tuffy Grandview
These guys are great. Everything they told me they would do they did and they did it in the time they said it would get done. I was very happy with their work. They also provide loaner cars while the work is being done for only the price of the gas you use.
— Patrick O., Rockford, IL
— Tuffy Rockford
Been going to them since that opened. All the staff are great and do outstanding work.
— Bruce F., West fargo, ND
— Tuffy Fargo
Very excellent service from everyone I came in contact with. I was from out of town, and they knew I needed to get home. So jim did a great job at getting everything done in a timely manner, and made me safe again. I appreciate all the work put in to get me back on the road. So thank you tuffy for a job well done!
— Sam P., Lansing, MI
— Tuffy Mount Pleasant
Service is always great! There are payment options and if it means possibly saving money, they will actually recommend going to the dealership. My only two complaints - no appointments. It is first come, first served, but I always seem to get out pretty quickly anyhow. The second is the parking. They need more space. :)
— Nancy D., Milford, MI
— Tuffy Tire & Auto Service Center Walled Lake
I just got new tires and needed a 4 wheel alignment and was given a coupon for Tuffy's in Batavia. They began work on my 2000 Bonniville immediatly. John informed me I needed further work, (outer tie rods & ft wheel bearings). He ttook his time to explain and when I ask how long to get parts, schedule time, etc. I got an unexpected response. Johntold me the parts were in stock and if I had things to do, gave me a loaner car. When I picked up the car and drove home the difference was phenominal. They earned my repeat business. ~ doug k, aurora
— Doug K., Aurora, IL
— Tuffy Batavia
I brought in my BMW because of an indicator light and shuttering. Tuffy came highly recommended from my father who brings his vehicles there. This family operated business is extremely knowledgeable, friendly, and a pleasure to do business with. I was not worried at all after they fully explained to me exactly what my options were and the pricing was reasonable especially because they are experts. I will definitely continue to do business with this team .
— Adam ., Crete, IL
— Tuffy Orland Park
When you have older cars, there will be repairs. BUT, at Tuffy's Batavia, I can assure you it's never for the same thing twice. John & Joe know us for 16 years, 5 different cars. We have always followed the schedule they have provided to stay ahead of repairs. Sometimes, things just go due to age. When they do, John takes us in same day & Joe and his amazing team have us back on the road in 24 hours or less. We are family to them, we're treated as such, I never once doubted their commitment to excellence, their pricing nor their honesty. God Bless you guys and thank you for Always having our back.
— David S., North Aurora, IL
— Tuffy Batavia
I've been taking my car to Tuffy in Batavia for maintenance. In addition to oil changes, they have replaced some parts that make my car run like new again. Everyone looks to find "the car guy" that they can trust to do good work at a fair price. Look no further than Tuffy in Batavia. I will continue to use their services for years to come!
— Theron H., Elburn, IL
— Tuffy Batavia
I've been using tuffy for over 20 years for all my vehicles. Tom and his mechanics always give great auto / truck service and have competitive prices. Friendly people. I recommended toms tuffy to everyone in need of vehicle service.
— Matthew C., Sterling heights, MI
— Tuffy Clinton Township
Hands down my best experience in a mechanic shop! Fast, friendly service and honest on pricing and timing! Jim and his crew are fantastic!
— Matt B., Mt. Pleasant, MI
— Tuffy Mount Pleasant
These guys were great!! I was able to bring in my vehicle and get it fixed perfectly on the same day. They were very clear about the issues and the necessary steps they were going to take. The mechanics even stayed late to finish the job.
— Brannon K., Mount Pleasant, MI
— Tuffy Mount Pleasant
EVERY TIME I COME HERE THE STAFF IS SO HELPFUL AND QUICK. I WON'T GO ANYWHERE ELSE AND I SUGGEST ALL MY FRIENDS GO HERE. I PARTICULARLY LIKE WORKING WITH CHAD AT THE FRONT DESK, BUT ALL OF THE STAFF HAVE SO FAR BEEN EXCEPTIONAL!
— CHELSEY B., WEST FARGO , ND
— Tuffy Fargo
Excellent all-around with great service, will continue to go there!
— Joseph H., Westerville, OH
— Tuffy Westerville
I have lived in Fargo for 4 years now. Mechanics around town are average, but Tuffy is a great automotive service company! They are the best I have ever been to. I love the flexibility and quality of Tuffy and Scott Miller is a great person you have running the shop. I just started doing business with y'all and hope to do a lot more business with y'all in the future!
— Michael F., Fargo, ND
— Tuffy Fargo
Service was efficient and well executed. Vehicle runs very well.
— Frank D., Troy, MI
— Tuffy Troy Auto Repair
This was my first time using Tuffy for a repair on my truck. I was quoted a fair price and was told it should take around 5 hours or so. I was told that there were rusted bolts and that the work was more difficult than expected. They needed to keep it over night. The next day the truck was repaired. Even though the repairs took longer they stuck to the quote and even filled the air pressure in the tires. They went above my expectations! I will use them again, and I will recomend them too!
— Greg E., Fraser, MI
— Tuffy Clinton Township
I'm an elderly lady who knows nothing about automobiles. I have always had wonderful service from Tuffy. They are honest and kind to boot. I recommend them.
— dinah j., west fargo, ND
— Tuffy Fargo
I highly recommend Tuffy for all of your vehicle maintenance. The owner is honest and he will not try to convince you to repair things that are not necessary. Tuffy in Pickerington will take great care of you and your vehicle!
— Carla K., Pickerington, OH
— Tuffy Pickerington
The Pickerington Tuffy family is the best ever! On time, trustworthy and best of all -- they actual care about you and your vehicle. I wouldn't take my car anywere else!
— Ellen N., Columbus, OH
— Tuffy Pickerington
Excellent customer service. Worked with me to help me out. I will be back for sure.
— Tom G., Vermilion , OH
— Tuffy Amherst - Auto Repair Center
I brought my elderly Mothers car in for service. I explained to Scott the situation of money available v.s. work needing to be done. Scott Miller explained all the problems with the car and asked what my Mothers budget was. Once this was done, the crew begain work on a 4 hour project. I was treated with kindness and respect as well as honesty. The major issues were taken care of and the cost of the service was more than fair. On behalf of myself and my Mother, I would like to thank Scott and the crew for a job well done! Highly recommend these guys!!!!!!
— David B., Fargo, ND
— Tuffy Fargo
I come to this facility for any work I need done. Keith is a great employee.
— Brian F., Brian, OH
— Tuffy Grandview
Its always a great and smooth experience. Friendly, quick and reliable staff..
— Nidhi J., Troy, MI
— Tuffy Troy Auto Repair
Very reliable, expert, friendly and honest people. They seem to really care about customer's satisfaction. Highly recommended.
— Jinwon S., Tfoy, MI
— Tuffy Troy Auto Repair
I have been a customer for many years. John, Chuck and the crew are very honest. If you need a courtesy ride they are always happy to help. Prices and service are second to none. I wish we could take them to Tennessee with us. Everyone will hold a special place in my heart.
— Ericca W., Sterling Heights, MI
— Tuffy Troy Auto Repair
I've been coming to Tuffy since when it was still Exhaust Pros. I've had brake work, shocks, struts, new tires, new battery, exhaust work, lights......ALWAYS at a fair price. Whenever I've had to call as to the progress, I'm never rushed thru and everything is explained to me. The qupted price is what you pay. They remind me of the old school garages/stations you see on TV.......top notch place for service.....
— George K., Millard , NE
— Tuffy Millard
Carl and the lead technician were exceptional in helping with scheduling and prompt sevice. I must say I found the overall experience top notch and was amazed how courtious and friendly they were. You are not just a ticket number at that location.
— Mary W., Westerville, OH
— Tuffy Westerville
The service is extraordinary!!! Great job and fast! Will come back!
— Monica ., Winter Park, FL
— Tuffy Winter Springs
Went to Tuffy Auto Service today as a first time customer. Found the owner and employees very warm and friendly. They did a great job of identifying things that needed to be fixed on my SUV and not once did I feel any pressure from them to fix any of things they brought to my attention. I appreciated being taken to my SUV while still on the rack and shown first hand the problem areas. And thanks for the free shuttle service, really came in handy when there is only one car in the family. Great job guys!
— Pastor Scott M., Rockford, IL
— Tuffy Rockford
I have been coming here for several years and always receive the best service. George is always so friendly and remembers me every time! I think the work they do is a very high quality and I never feel like I'm being over charged or up-sold. I will be continuing to come to this Tuffy for all my car repair needs in the future.
— Holli B., Lorain, OH
— Tuffy Amherst - Auto Repair Center
I have been bringing my car to Tuffy's on Westnedge for almost 10 years. They have great customer service and great mechanics!!! Thanks to them I'm still driving my 2003 Subaru! I won't take my car anywhere else unless it's something they can't do and requires an authorized dealer. You rock Tuffy's!!
— Laurie M., Portage, MI
— Tuffy Portage
WELL THEY DID IT AGAIN. We bought our car new in 2002 and have been going to Tuffy's in Appleton ever since the manufacturers warranty ended and they have always done an excellent job repairing out Toyota and this last time a few days was no exception. We have always kept up on the recommended scheduled servicing. This past week I had it in for the standard oil change and Matt (the Manager) noticed that It was over due for new plugs so I had them a new set in a couple of days later. The crew at his shop are always on the top of their game. Thanks Guys.
— Rick Q., Appleton, WI
— Tuffy Appleton
Whether you are buying a used car or you have a car that needs maintenance, my recommendation is that you should take it to Tuffy Auto Service Center and see Scott Miller. Scott is a man of integrity. He and the excellent auto technicists will give you an honest evaluation of what your car needs and a fair price. I just took a used car I was considering purchasing to Scott. I receive a very clear idea of the car's condition and any repairs that needed to be done. It gave me confidence in the purchase.
— Tim P., West Fargo, ND
— Tuffy Fargo
I have been going to this location for over 10 years and they are very honest. Never did they do any service that was not required.
— Sharon M., Elyria, OH
— Tuffy Elyria (Leona St.)
I have been going to Tuffy for many years and I have always walked away very satisfied. The work was done very professional and the prices are to hard to beat. I never felt like I paid for something I did'nt need. You can't find a better person to deal with than Tom the owner.
— ken g., sterling hts., MI
— Tuffy Clinton Township
Tom and crew at Tuffy are awesome..Best repair shop in town....
— Daniel S., Clinton Twp, MI
— Tuffy Clinton Township
Great service, great and honest mechanics. I do not take my vehicles any where else!!!
— Jerry B., Chesterfield , MI
— Tuffy Clinton Township
thanks for inspecting my brakes and finding i didnt need work. thet were fast and honest. left with a handshake but ni charges. will be my auto work designation from now on.
— gerald t., wyoming, MI
— Tuffy Wyoming
I was greeted by Mike as soon as I walked in the door and thanked as I was leaving. He got the car in within 10 minutes and did a free consultation on our car's muffler issues. Explained all that needed to be fixed and gave a written quote. I like using local vendors, especially those that appreciate it.
— Patti G., Gahanna, OH
— Tuffy Gahanna
I have been getting work done at Tuffy in Amherst OH for the past 3 years and they are always top notch. Find the problem, fix it for a great price, and get you your vehicle back fast. What more can you ask for.
— Malcolm ., Lorain, OH
— Tuffy Amherst - Auto Repair Center
Great service, great people . I thought the price for the work was good. I feel like I am driving a new car. Thank you
— adrian v., rockford, IL
— Tuffy Rockford
For an excellent work done, and great hospitality. Richard and his entire crew at Tuffys are a true depiction of what hospitality is. In addition to getting the job done, and done right, they make you feel at home with refreshments, and a healthy conversation. He is honest, and he tells you exactly what needs to be done on your vehicle. Presented me with a surprise the last time I was in for service. Service was rendered, and it was free. He just waved a hand and said " " this one is on the house " Only at Tuffys.!!!. Customer for life. CFL because I am treated with respect, and I leave with a smile. Thank you Richard. Regards to your entire crew.
— Michael E., Casselberry , FL
— Tuffy Winter Springs
I had to bring my car in to Tuffy for new tires and struts. They were able to do the work in a timely, professional manner. I was very pleased with the out come. I had to bring my car back to Tuffy for additional repairs. The clutch switch and ignition switch. The repairs at first were fine, but the same day they changed out my ignition, I got stranded. Turns out that the starter was also part of the problem. I was able to get my car towed to Tuffy and was able to get my car back the next day. I haven't had any problems since the repairs have been done. They are a great group of guys who have your best interest at heart. They do their best to provide customers with outstanding work, professionalism and knowledge. I'm very grateful for their team!
— TONYA A., WATERVILLE, OH
— Tuffy Toledo (Central Ave.)
Had received quotes for some fluid flushing for my 2010 Kia Sedona 100,000 service. Had also asked them about an estimate for a 100k tune-up (spark-plug replacement). Went ahead with the fluid flushing and brought it in. Got it done 1 1/2 hours sooner than promised and they had also taken a look at the spark plugs. Was told by Chad that they "looked brand new" and he didn't feel there was any reason to change them. It was a refreshing change to have an auto service place tell me that I DIDN'T need a service (an expensive one at that) that I had asked for a quote on. Too many places, especially the "quick oil change" places are all too eager to find additional services to replace, sometimes needed, sometimes-not needed.
— Steve S., Fargo, ND
— Tuffy Fargo
They were very fast at getting me in. I didn't have a lot of time so they were friendly and nice enough to get me in quick before going to lunch. The two men I dealt with were also very courteous when discussing the condition of my car after doing a 10-point inspection.
— Karry L., Fargo, ND
— Tuffy Fargo
Pat and the crew at Tuffy are awesome..Always helpful in helping with the best, most affordable options of maintaining my car...Customer for life...
— Daniel S., Omaha, NE
— Tuffy Millard
This was my first time having work done on my car here .I loved my experience Art and his crew were great.I was in and out in a timely fashion.The price was great .I just moved to Walled Lake and I will continue to take my car there for work .I have been recommending this place to everyone and I recommend this place to you!!! bob w
— bob w., Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
This is the second time we have done business with this Tuffys. Mike and Art are very fair with the pricing and go beyond the call of duty to help people out! We will continue to go there.
— Dorothy K., Novi, MI
— Tuffy Tire & Auto Service Center Walled Lake
Tuffy Pickerington was such a pleasant experience. Kathy was so nice and helpful, they were quick and very detailed in their estimate. And got the work done very quick. No place else to take my car. Thanks,
— Dave W., New Albany, OH
— Tuffy Pickerington
I've only gone here two times, several months apart and first, the Manager Mike greets you every time with a nice smile...just feels good to walk into a place of business and get a welcoming smile. He immediately asks, how he can help. I found them because they participated in a Groupon deal...which is nice because not all Tuffy locations participate. So, anyway I highly recommend giving them the opportunity to assist you in your car service needs.
— Lisa W., Whitehall, OH
— Tuffy Gahanna
PERFECT SERVICE FROM THE TIME MY REQUEST CAME FROM AAA UNTIL I PICKED UP MY CAR. I WILL DEFINITELY VISIT AGAIN AND TELL MY FRIENDS ABOUT. RICHARD IS THE NICEST PERSON YOU CAN EVER MEET. THANKS AGAIN FOR TAKING CARE OF MY CAR.
— FANCY V., 32714, FL
— Tuffy Winter Springs
Dropped off my car for Alan Hagood's shop to repair. The service was outstanding and the repairs done when promised. Will definitely use this facility in the future.
— Gisela S., Winter Springs, FL
— Tuffy Winter Springs
Thank you for promt service on a small matter; your e-mail informed us on all your services, you are close,an convenient, and you can count on seeing us for future work !
— Rick K., Elyria, OH
— Tuffy Elyria (Leona St.)
The guys (Jason & Joe) at Tuffy Lorain offered excellent customer service to me. As a first timer at Tuffy, I was skeptical but they answered every question I had regarding my car. They checked everything possible on my car for a very fair price. I arrived 15 minutes early to my appointment and they were able to get me in right away regardless. They took their time assessing my vehicle & I'm glad to have come here today. It was my first time but won't be my last!
— Nadja P., Lorain, OH
— Tuffy Lorain
Excellent customer service! I drive to this location from Elyria because of the fantastic way they service my vehicle. They always find the time to help me even when they are super busy. I really appreciate their kindness and the all of the employees are customer friendly hard working people.
— Hollace J., Elyria, OH
— Tuffy Lorain
I have been with Rusty and the crew for several years. They are very honest when it comes to their work. Always going over and beyond when it comes to repairs. Thank guys
— Vicki ., Lorain, OH
— Tuffy Lorain
I have been treated by George for the past12 years. He and his staff are true professionals and I would recommend them to anyone.
— Allen W., Lorain, OH
— Tuffy Amherst - Auto Repair Center
Stopped in for a quick oil change and tire rotation. Great service on time and friendly. Would recommend this place to anyone for service.
— Gary T., everglades city, FL
— Tuffy Naples
Kind, capable and efficient. Thank you for getting me back on the road!
— Samantha M., Naples, FL
— Tuffy Naples
Always go up and above. Love the Manager I don't go anyplace else..
— Chris H., Naples , FL
— Tuffy Naples
I found all of the staff at Tuffy to be very knowledgeable and extremely courteous. Without an appointment they handled my needs promptly and efficiently. I highly recommend this establishment. I will now be a regular Tuffy customer.
— Sheldon K., Naples, FL
— Tuffy Naples
I called Tuffy on a friend's recommendation as I had a very low tire and asked if they could check my tires. Gloria couldn't have been nicer. They quickly checked my tires and filled them. One was down 18 psi . Incredibly there was no charge even though they are paying a skilled technician. Tuffy got a new client yesterday! Thank you Gloria and crew.
— Charlene D., NAPLES, FL
— Tuffy Naples
They did a great job on my brakes, were quick and Gloria is awesome. She goes above and beyond to make sure your taken care of.From the simple offer of water to a ride home. I will definitely recommend them!!!!
— Laura R., Naples, FL
— Tuffy Naples
been going to Tuffy's over 20 years. Its a family owned store, where they treat you like family. My car is always fixed right the first time. Remember a time I didn't have enough money, the father, fixed my car anyway, I had a flat tire, it was fixes within minutes without an appointment. Yes I give them 5 stars.
— Janet M., Lorain, OH
— Tuffy Elyria (Leona St.)
Love these guys...friendly, helpful, do a great job and prices are always reasonable
— Angelle C., Elyria, OH
— Tuffy Elyria (Leona St.)
Great personable staff, knowledgable and fast! No sales pressure. Will return!
— Jason E., Winter Springs, FL
— Tuffy Winter Springs
The Tuffy automotive in Pickerington is a wonderful place to take your car, and you always get the piece of mind and satisfaction that it is done correctly. Kathy, Wes, Nate and the rest of the crew always take care of us. We are always able to drop the key off the day before our service day. Kathy always calls us when our car is done. If additional work is needed on one of our cars, Kathy always calls us to discuss our options. The one thing I love about Tuffy is if we just want an oil change and all fluids checked, that's all they do. They never try to press or persuade us into more work, or spending more money. They always do exactly what we want!! If I want a $25.00 oil change, I leave there paying $25.00, not $250.00. They are truly reliable, and my family simply will not trust anyone else to work on our vehicles. We are very blessed to know that our car care needs will always be taken care of with Tuffy in Pickerington. Thank you for many years of business and friendship.
— Paul D., Pickerington, OH
— Tuffy Pickerington
First visit and I was impressed. I work in customer service and was pleased by how they treated you. Will definitely look to come back for future auto issues.
— JR C., Pickerington, OH
— Tuffy Pickerington
I highly recommended anybody and everybody that has an issue with their vehicle to bring it to the Tuffys in Walled Lake! Mr. Art is the man! He cares about the condition of your car just as much, if not more than you! He always have a positive energy about him that is contagious despite the kind of day your having. The rest of the staff follows his lead when it comes to high quality service, honesty and positive attitudes.
— Bobby B., Novi, MI
— Tuffy Tire & Auto Service Center Walled Lake
Keith and Carl have both been amazing. I have been looking for years for an auto location that wouldn't take advantage of the fact that I know nothing about cars and I finally found it. THANK YOU guys for your honesty and above average customer service. I will be back!!
— Hollie A., Columbus, OH
— Tuffy Grandview
Art and his crew at Tuffy are akin to a community resource. You will always leave feeling better about your car and yourself.
— Jeff K., New Hudson, MI
— Tuffy Tire & Auto Service Center Walled Lake
Excellent service, and advice. I'll be back.
— Tony Z., Amherst, OH
— Tuffy Amherst - Auto Repair Center
Pick up a nail in my tire close to Tuffys, I had done business with Tuffys locations before and knew what to expect. I called the location and talked to Steve who was very professional, he said they were busy but could get me in shortly. I dropped the car off and sat outside. Steve also told me the brand new tires I had bought the day before at a "non Tuffy" location, were put on the back instead of the front, he rotated my tires at no cost while patching the other tire for me. Overall, once again Tuffy gets a 5 star from me, I will be returning.
— Tristan B., Fort Myers, FL
— Tuffy South Fort Myers
Tuffy in Winter Springs has serviced my cars for years. They are always very efficient and courteous. They are fair and I can trust them. As a woman, that's important!
— Danine S., Casselberry, FL
— Tuffy Winter Springs
Wonderful service everyone! Always helpful and straightforward about the problem which is hard to find these days.. my mom has been taking our cars here for years and we've never had any complaints, art and the guys are great people. I definitely recommend this place!
— Breauna D., Novi, MI
— Tuffy Tire & Auto Service Center Walled Lake
My wife and I had both of our vehicles in this shop yesterday. Tom the owner was so friendly. I could tell he was. Very understanding man. We couldn't repair everything that was needed and he was so understanding. He didn't make us feel bad for a second. We are very happy with our repairs. We will always use this Tuffys for all repairs. Very fair with his prices.
— Brian M., Clinton Twp, MI
— Tuffy Clinton Township
I moved to Pickerington 9 years ago. My daughter told me to go to Tuffy to have my car serviced and I have never been disappointed. Wes and Kathy ar awesome.
— Susan H., Pickerington, OH
— Tuffy Pickerington
It is very comforting to have an honest & skilled auto repair service so handy to my home here in Pickerington. Thank you for the kindness & good work on my mini van! Marilyn Wagner
— Marilyn W., Pickerington, OH
— Tuffy Pickerington
The folks at Tuffy do excellent work, know what they are doing, and the prices are reasonable. Most importantly, I trust them and have never been ripped off. Been taking my family's four cars there for 3 years now with no complaints. Highly recommended.
— Scott J., Caddell, OH
— Tuffy Pickerington
Very nice people, and great customer service. They even have a "No Credit Needed" financing option to get work done. $50 down and drive it away today. I would definitely recommend them for all your automotive servicing needs.
— Matt S., Pickerington, OH
— Tuffy Pickerington
Excellent work and very honest. The staff was pleasant and gave several options as I needed a lot done. Highly recommend!
— Lucy T., Holly, MI
— Tuffy Tire & Auto Service Center Walled Lake
Wow! What a great experience! My jeep refused to shift out of 1st gear, my family and I were on vacation and Tuffy was the closest place for car repair in Mount Pleasant. They helped us as soon as they could, ran the codes on the jeep.....and fixed the problem. Although I am following up with the jeep dealership for the code errors, I was so impressed by their knowledge, professionalism, and reassurance. Thank you Tuffy! We were able to get back on the road and get home safe!
— Tricia M., Coopersville, MI
— Tuffy Mount Pleasant
I relocated from NYC in 2002 and have been with Tuffy ever since. Great customer service, great advice and the prices are reasonable. Would not go to any other auto shop.
— Angela M., Ocala, FL
— Tuffy Ocala
Been a client for a long time. That's all I need to say!
— Adam B., Westerville, OH
— Tuffy Westerville
Ron and Carl are the best managers around. They always address you by name and give you the correct info and advice. I highly recommend this facility for any service.
— James B., Westerville, OH
— Tuffy Westerville
Best Service I've ever gotten from any Auto Service center
— Reginald H., West Bloomfield, MI
— Tuffy Tire & Auto Service Center Walled Lake
Top notch service as always! I came in, prepared to pay for a break job, but Tom and his crew evaluated my pads and rotors and assured me that they were in great shape and talked with me about possible causes of my car's squeaking. While they had my car they fixed a minor problem I had with a headlight and didn't charge me anything! Great crew of people all around.
— Nathan S., Clinton Township, MI
— Tuffy Clinton Township
Fast and friendly service! Will be back.
— Mary Ellen H., Clinton Township, MI
— Tuffy Clinton Township
Great service! Great guys! Give them a try. You'll be pleased.
— Chuck L., Elyria, OH
— Tuffy Elyria (Leona St.)
Drove in without an appointment and was politely accommodated. My car was repaired in less time than told. I will definitely return and will highly recommend them.
— Betty W., Estero, FL
— Tuffy South Fort Myers
Extremely nice and charming! They got me in and out very quickly and did a great job. I'm definitely going back!
— Megan B., Mount pleasant, MI
— Tuffy Mount Pleasant
Keep an eye on Art. KEEP same faces & HAPPY. Please bank my coupons & Beware of dwarfs.
— Don M., W. Bloomfield, MI
— Tuffy Tire & Auto Service Center Walled Lake
VERY FRIENDLY AND THOROUGH. THEY DISCOVERED A PROBLEM BEFORE IT BECAME A REAL ISSUE FOR ME WHILE ON THE ROAD. GREAT SERVICE!
— PAMELA J P., COLUMBUS, OH
— Tuffy Lewis Center
Tuffy South Fort Myers was recommended to me by a friend that uses Tuffy for service and I would describe him as a knowledgeable Car Enthusiast; I had been told by another service center that I need a brake job very soon on the front brakes. Steve the Manager of Tuffy was direct and straightforward and suggested that he would pull all four tires and inspect the pads and rotors. As I was not able to wait that day, he made an appointment a few days later. That saved me a $700 -$900 unneeded break job. Steve showed me the pads and his opinion was, that pe in a year I should have them checked again because no brake service was neede at this time. No other service center or dealer ever encouraged me to personally inspect/see the brake pads. As someone with only rudimentary car mechanical knowledge, I depend on honesty; and will bring my other cars to Steve and his crew at Tuffy because I believe that this shop does provide an honest appraisal and recommendations. Tony Pedela Miromar Lakes Fl
— Anthony R., Miromar Lakes, FL
— Tuffy South Fort Myers
great service. Had a appointment for a aliment and I added the wheel balance. I told them I had been to firestone and they said i needed 1200 dollars worth of work asap. Took it to Tuffy they alway fix the problem not everything they have to touch and the problem was not a emergency. So I will be bring it back to Tuffy !! Thanks to the staff there.. Vel Cline
— Vel c., orlando, FL
— Tuffy Winter Springs
Just stopped in at Tuffy Tire and Auto Service located on Red Bug lake Rd, Winter Springs. I asked if they could put my car up on the lift and take a look at my exhaust system to see if it could be repaired or if it needed to be replaced. They were busy, but Allen kindly said, sure lets take a look. Allan along with one of his Technicians provided me with an honest evaluation and said, it just slipped off the hanger brackets thus causing it to hang down. Allen and his Tech corrected the problem and I was on my way quickly without a charge.
— Ray W., Winter Springs, FL
— Tuffy Winter Springs
I have had both my foreign and American cars serviced at Tuffy's for many years and have always been very pleased . Art, the owner, is honest and explains what work is needed. One of my cars is 16 yrs old and is still in great condition. At times he has convinced me not to do some minor repairs simply because it was not cost-effective on an old car. Good advice. Although it is a neighborhood repair shop, they can handle all the same repair and maintenance as the large dealerships. If they do not do certain types of work, Art will help you find a place that does. When I needed upholstery repairs, Art referred me to an excellent trim shop. Prices are very fair and much less than at a dealership. Recently, Art recommended a new fuel pump at a $600 cost. As a general rule, I get a"second opinion" for the cost of any services, non-auto as well as auto, over $300. Two dealerships quoted $1000. Alsos, I don't believe i have ever been charged for diagnostic service, even when I may not have any wok done. An added bonus at Tuffy's is the waiting room which is filled with automobile artifacts and fun memorebelia.
— David E., Commerce Twp, MI
— Tuffy Tire & Auto Service Center Walled Lake
After a misdiagnosis,went back later that day,manager was very understanding and helpful,and had no issue checking the original issue and agreed to fix it..Even agreed to refund the extra cost and only charge for the rework..
— Josh P., Beaverton , MI
— Tuffy Mount Pleasant
Very friendly, showed me the parts that needed to be replaced helped me out with knowing everything they were changing, had it done within the day, very satisfied with the cost and work done!
— Alexis P., Mount Pleasant, MI
— Tuffy Mount Pleasant
I took my van in to Tuffy because it was veering to the left. I was referred by the place I take the van to for other issues. I wasn't thrilled with taking there because it used to not be very good. As soon as I gave Mike, the owner or manager, the name of my normal place, the first thing he said was, "They're good people over there." I thought that was refreshing! They did the front end alignment but the van was still veering to the left so Mike gave me some options of what they could do. They rotated the tires to see if that fixed the problem. As I was sitting waiting for my van to be done, another customer came in for a problem with her brakes. Tuffy could not find anything wrong with them. I thought to myself, Wow! A place who doesn't just say, yeah, this, this & this is wrong with the brakes & we have to fix them for an exorbitant about of money. If my normal place can't fix something on my van, I will for sure bring it back to Tuffy!!
— Virginia S., Gahanna, OH
— Tuffy Gahanna
I always have received great auto repair service with Aaron and James! Professional, quality work and always they go the extra mile. It is well worth a 30 minute drive to get our vehicles repaired correctly. I refuse to go anywhere else! Thanks again gentlemen!
— Kevin R., Pataskala, OH
— Tuffy Grove City
They are always busy but seem to always accommodate! Great service and great people!
— Todd w., commerce twp., MI
— Tuffy Tire & Auto Service Center Walled Lake
I pass a plethora of repair shops and travel well over 20 miles to have my car serviced here at Tuffy Walled Lake. For the expertise and quality service I'd travel 20 more. There's nothing like Peace of Mind when it comes to my car. They care about not only your safety but your budget as well! I would Thank Mr. Art, but the Entire staff is Amazing. Thank you Tuffy Walled Lake!!
— Myles C., Oak Park , MI
— Tuffy Tire & Auto Service Center Walled Lake
Love these guys. They're like family. They take genuine care of your car like it was their own cars. They're very fair and understanding. They explain thoroughly what your car needs for safe operation and they don't rip you off. They want you to be happy with your car service and will not stop until you are 100 % satisfied. I can trust them like my own brothers. They are very polite and efficient. Can't say enough good things about them. They've kept my1992 Dodge Van in tip top condition for the last ten years. Extremely pleased with this Tuffy's. Just can't wait to see them a again and hang out with boys.
— George H., Warren, MI
— Tuffy Clinton Township
Excellent service as always. Been coming here for years and will continue to do so.
— Christopher J., ROSEVILLE, MI
— Tuffy Clinton Township
Have brought my old cars in many times. Tuffy is always able to fix the problem quickly and I have never had to take the cars back for the same problem. Great Service!
— John O., Rockford, IL
— Tuffy Rockford
After thinking I needed air in my tire I stopped at Tuffy. Come to find out there was a screw in my tire and it was unrepairable. They were very nice and squeezed me in to replace my tire. I was back on the road in no time at all. Thank you Tuffy for taking the time to help me without an appointment.
— Rhonda C., Caledonia, IL
— Tuffy Rockford
After thinking I needed air in my tire I stopped at Tuffy. Come to find out there was a screw in my tire and it was unrepairable. They were very nice and squeezed me in to replace my tire. I was back on the road in no time at all. Thank you Tuffy for taking the time to help me without an appointment.
— Rhonda C., Caledonia, IL
— Tuffy Rockford
Jim and his staff are top notch. It is so hard to find an honest and qualified repair shop. I am so happy I found them and have been a loyal customer for the last 6 years. A+ all around.
— Tom K., Poplar Grove, IL
— Tuffy Rockford
Brought our 2002 mini-van in for a good "tune-up" prior to a long road trip. As usual, the crew addressed the items I has requested plus some more that I hadn't thought of! Bottom line; they care about their customer's vehicles!! We'll keep coming back.
— Tom G., Fargo, ND
— Tuffy Fargo
I having been getting my car serviced at the Leona St. Tuffy for quite some time. I can count on them to perform maintenance on my vehicle to include accurately diagnosing and repairing issues at a reasonable cost. My latest service was to discover the mystery as to why my check engine light was on and how to make it go off! I was expecting a pricey repair but Mike discovered I had a crack in my air intake hose. His accurate and quick diagnosis of the problem enabled me to get the replacement part which he installed right then. Problem solved and it didn't cost me an arm and a leg! They are a great bunch of guys and I do not hesitate to refer friends or family to them because they know what they are doing and they are fair with the prices for their services and parts.
— Karen D., No. Ridgeville, OH
— Tuffy Elyria (Leona St.)
They did and alignment on the Mercedes E63 AMG and did a terrific job, completed it in a timely fashion as well. Pricing was more than half of what Mercedes-Benz of Naperville quoted me. There is a new manager whose # 1 goal is customer service it seems, extremely helpful and courteous.
— Graham S., Joliet, IL
— Tuffy Plainfield
I dropped in for an oil change & they were able to get me right in. Staff was friendly & waiting area comfortable.
— Jackie S., Plainfield, IL
— Tuffy Plainfield
I only trust this shop to do my work on my vehicle's!!! the staff is always straight forward, honest, and always looking out for the customer. I've brought in many cars for many years and they have always went above and beyond for me. Brian, Mike , Gary and the great staff here will always have my business and I will refer others here!!! thanks guys for everything. God bless!!!
— tyler b., Panama city beach, FL
— Tuffy Panama City Beach
Richard did an outstanding job servicing my vehicle! Great Staff! I will continue coming back!
— Tami M., Winter Springs, FL
— Tuffy Winter Springs
We are constantly recommending Tuffy to our friends and family! They are the best shop around!!!!
— Tina C., Sunbury, OH
— Tuffy Westerville
Been a customer for years, they do great work. It is a great feeling to take a vehicle in for service and not have to worry about if it is getting done correctly. Great team of HONEST, hardworking people.
— amy A., West Bloomfield, MI
— Tuffy Tire & Auto Service Center Walled Lake
I came to Tuffy after I found a Groupon for an oil change. The Gahanna location was closest to me. I made my appointment online. I think I requested an appointment on a Monday or Tuesday and they were scheduling on the upcoming Friday or Saturday so not too long to get an appointment. Drop off was easy. They didn't give me any issue ab accepting the Groupon. My appointment was at 3pm. I was done right about 4pm. I was just waiting for them to tell me I need this that and this (making my bill very expensive. There was no such issue. I ended up paying an extra 4.50$ which was fine with me. Usually whenever I have anything done to my vehicle I'm given a laundry list of things that "need" done. I was so happy there was no pressure to do any additional services. I would and will definitely go back to Tuffy the Gahanna location. Thank you guys!
— Brittany P., Groveport, OH
— Tuffy Gahanna
I brought my 2002 Lincoln continental in for a transmission problem and a dead instrument cluster. after diagnosing the car the next day they told me the problem was missing and misplaced fuses.they pointed out other problems like a radiator leak,etc. gave me a cost of repair.very professional and trustworthy in my opinion.i had been to this shop a few years ago and was not very happy,these are new owners and very good at what they do.I definitely recommend them.
— anthony v., glendale heights, IL
— Tuffy Glendale Heights
Highly recommend Tuffy. I didn't feel like I was being taken advantage of. They said I needed two filters and actually showed them to me. I left paying less than what I was expecting. I would have given a 5 star rating but I had scheduled a 10:40 appt and my van wasn't taken in until after 11.
— Peggy C., Fort Mill, SC
— Tuffy Fort Mill
Very pleased with their professional work and promptness!!
— Domer R., Indian Land, SC
— Tuffy Fort Mill
I have been going to Tuffy for years for oil changes and various other services. Monday I went in because my check engine light was on. Well when they turned my car back on, of course the light did not come on. They did not charge me a dime for their time and told me that if it came on again to come in as soon as possible and not turn the car off. This morning, when I started my car, the engine light came back on. So on my way to work I stopped in at Tuffy. They were extremely busy. When I got up to the desk and explained the situation, at no time did I feel rushed or that they were too busy for me, but it was obvious they were overloaded. I waited for only a few minutes, they came back with the diagnostic results and called around for the cheapest part to fix my catalytic converter. Then they offered to drive me somewhere and pick me back up while they fixed my car. Excellent customer service! At all times they were professional, friendly, and courteous. I will continue to give Tuffy my business. Nobody wants car trouble, but Tuffy makes it as painless as possible.
— Jennifer T., Indian Land, SC
— Tuffy Fort Mill
I have been using the service center in Indian Land for a little over a year now. I have been treated well by at this location from Manager to mechanic. Your prices are fair and the work is done promptly. My last service was a replacement of the Crank Shaft and in order to not inconvenience me a mechanic came to my office, picked up my car and while I worked my car was repaired and then my car was returned to my location. I have already made an appointment to have my brakes replaced and air conditioner recharged. I recommend this location highly!
— Richard s., Indian Land, SC
— Tuffy Fort Mill
Tuffy has returned my car (on more than one occasion) informing me that no work needed to be done. Not only is that a breath of fresh air for my budget, but it also goes a long way in knowing that I have a trusted advisor that places customer before profit. When I do need repair work, it's always done in a prompt/professional manner.This service level is something I've become accustomed to and will keep me coming back to Tuffy for all my car repair needs.
— Zach H., Aurora, IL
— Tuffy Aurora
Came here to get an oil change. Guys here are very professional at what they do and I trust them to do a good job. Seemed like 10 minutes and they were done. I will definitely bring my car back for future work.
— Jessica L., Elyria , OH
— Tuffy Elyria (Leona St.)
I appreciate excellent customer service with valued expertise to keep my vehicle in top performance. Jesse runs a professional team providing good customer care all around.
— Margie S., Elyria , OH
— Tuffy Elyria (Leona St.)
I just started working in Batavia 3 months ago and asked for recommendations of a repair shop in the area. Working more than 60 from home I wanted a repair place I could count on. Tuffy was recommended by co-workers. Yesterday my engine started rattling badly and called John at Tuffy. He not only was able to get my car in he was also able to get it done in time for me to get home. Great communication, great timing, repair done right, could not ask for anything more. Thanks John and crew!!!
— Daniel G., Crete, IL
— Tuffy Batavia
Always been excellent on service and personal dealing. Recommend them all the way
— Ramon O., Ocala, FL
— Tuffy Ocala
Always done right the first time. Been using stuffy for both my vehicles for many years.
— Scott A., Morriston, FL
— Tuffy Ocala
Every time I need to have service done om my cars I will take it to them have been going there for some time about 19 years Thanks Sue and Freddy for every thing. I consider you as family. Every one there is very friendly will do there best
— John C., Ocala, FL
— Tuffy Ocala
Prior to my latest trip to Tuffy'sI would have given a rating of 5 because in the past I have been very pleased with there service. This time I had tires put on and in the process of changing the tires they broke a Tire Pressure Monitor on one of the wheels. They had to wait to get another one to finish. The next day the Tire Pressure Monitor System (TPMS) warning light came on and stayed on. According to my owner's manual this has to be checked out immediately so now I have to take my car to the Honda dealer to find out what's wrong.
— Tom P., Loves Park, IL
— Tuffy Rockford
This is a follow up to an earlier review. Once Tuffy's learned of the problem I was having with the Tire Pressure Monitoring System (TPMS) on my Honda, everyone at Tuffy's, especially Jim and Justin, went above and beyond in isolating and fixing the problem. They went so far as to not even charging me for the bad sensor they had to replace. They did everything they could to make sure the problem was fixed and that I was happy. Just want to say thanks to them for going above and beyond to make sure I was satisfied.
— Tom p., Loves Park, IL
— Tuffy Rockford
Love these guys. They're like family. They take genuine care of your car like it was their own cars. They're very fair and understanding. They explain thoroughly what your car needs for safe operation and they don't rip you off. They want you to be happy with your car service and will not stop until you are 100 % satisfied. I can trust them like my own brothers. They are very polite and efficient. Can't say enough good things about them. They've kept my1992 Dodge Van in tip top condition for the last ten years. Extremely pleased with this Tuffy's. Just can't wait to see them a again and hang out with boys.
— George H., Warren, MI
— Tuffy Clinton Township
I brought my Honda CRV to Tuffy yesterday for a miner repair. They really know what they are doing. It was a repair that I had been putting off for a while because I really did not know where to take my care. They took care of it 1-2-3 and were very very nice to me. I appreciate them very much and will be sure to go there the next time I need service. I highly recommend them.
— Bonnie S., Elgin, IL
— Tuffy Elgin
Art and Mike are great at explaining everything so that an average person can understand what needs to be done and why. Also, they do the initial diagnostics with no financial obligation to the customer. That's not something that is often found in car repair shops. Overall, I highly recommend this car repair facility.
— David F., Wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
Very dependable and considerate organization.also,very caring
— Melvin M., West Bloomfield, MI
— Tuffy Tire & Auto Service Center Walled Lake
I have been going to Art and Crews Tuffy for all most six years now. While I believe cars should last 100 years without any maintenance, I know they dont. When I have a creaked windshield I can trust my own eyes to see confirm it but when I have a compression leak I have to trust the mechanic. I trust Art and his crew. Recently I referred a friend after his trip to a local auto dealership said he needed a valve job for $1,500 so I sent him to Art at Tuffy. It wasnt the valves, he saved $700 and the car was fixed. Friendly atmosphere, low pressure and good work. Until cars last 100 years I recommend Arts Tuffy.
— Richard D., Wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
Reliable, knowledgeable, and personal service from everyone here. They know their customers by name and always perform exceptional service. This is a great shop, and I recommend it to everyone I know. This shop has always done right by me, going the extra mile to find a particular item or fix several times for me and mine. I've had bad experiences at shops before-this place is not like that. They treat you with respect and genuinely help customers. I'm proud to support this establishment.
— Cassandra F., Elyria, OH
— Tuffy Elyria (Leona St.)
I have had nothing but excellent service from this Tuffys. In the last 15 years or so I have been bringing in around six family vehicles and have had no complaints on how they have been taken care of from Jesse and the gang. Thank you Tuffys.
— Mickey T., Lorain, OH
— Tuffy Elyria (Leona St.)
As a customer of Dan and his entire staff at Tuffy's, they All are Top Notch and that goes for their work done as well. They go above and beyond to work with a customer on all levels of their services and costs. I can surely attest to that fact. Good service and honesty means a Whole Lot! They won't disappoint!
— Rose Mary T., Jackson, MI
— Tuffy Jackson
Top notch service!! Dan, Tim, Brandon, & Chris are the consummate professionals. These guys are the real deal! Trustworthy, honest, and up front. I recommend Tuffy to any one who wants and honest and fair deal for their money!
— Rick E., Jackson, MI
— Tuffy Jackson
I had a very good experience. They hired a very good Tech. Jan 2017 Really knows his stuff. Ask for Mike. John Aurora
— John G., Aurora, IL
— Tuffy Plainfield
The manager there is amazing. He is up front with you and very nice.
— Ryan C., Grandview Heights, OH
— Tuffy Grandview
Keith is always very friendly and I feel like he's honest. I've been very happy with all the service I've received there.
— Lindsey W., Columbus, OH
— Tuffy Grandview
Wish I could give more than 5 stars. Everyone is friendly and helpful. I had huge issues with my warranty company and Tuffy's did an amazing job getting the company to work on my car. They were quick and professional. Helped me with everything I needed. They offered me great prices for great work. Worth every penny. When my second car needed to be in the shop at the same time they were quick and concerned that I had a car done asap! Will always come to Tuffy's when I need stuff done.
— Zach G., Loves Park, IL
— Tuffy Rockford
Honest. Fair pricing and the job was done RIGHT the first time. awesome people.
— ron b., clinton townsip, MI
— Tuffy Clinton Township
I have been coming to Tuffy over five years with several different carsg you guys have always been prompt and did excellent work I have also recommend othesr to you guys keep up the good work and I'll be seeing you soon.
— Loretta J., Eastpointe, MI
— Tuffy Clinton Township
Always take my car to Tuffys 15 and Groesbeck. They are always very friendly and honest.
— Mary C., Clinton Twp, MI
— Tuffy Clinton Township
First time there and they were great, not only was the service; they saved me over $1,000.... Thank you
— Kathryn M., Clinton Twp, MI
— Tuffy Clinton Township
We recently bought a '96 Pick-up and wanted to get it inspected. We brought it to another place and the cost was 3 times what Tuffy proposed. They were able to get the inspection and the work done, the same day. They were friendly and informative. I also appreciated them taking the time to show me where the problems were coming from. Being able to see the problems eased the idea of throwing a bunch of money towards this pick-up. Thank you for your kindness and honesty.
— Kevin W., West Fargo, ND
— Tuffy Fargo
Great and friendly service. Very fair price. Workmanship was excellent! I will be back
— nick K., vermilion, OH
— Tuffy Amherst - Auto Repair Center
Called Jesse and got my Honda fixed withing hrs....excellent service and knowledgeable staff..Would recommend to anyone I know. Thanks!
— Tim B., Elyria, OH
— Tuffy Elyria (Leona St.)
I WENT TO WALMART FOR OIL CHANGE BUT AS ALLWAYS 1 OR MORE HOUR WAIT. WENT TO TUFFYS ON LEAVEING WALMART.GREAT SERVICE OIL CHANGE 1/2 HOUR. ILL BE GOING BACK FOR SURE.
— RON B., LEMONT, IL
— Tuffy Lockport
I've been going to this Tuffy for ten years. There was a rough period there where the customer service was awful and I thought about going elsewhere. But last year I met Mike and he has turned things around! I had to have lots of brake work done and he let me go into the garage and showed me the under parts of my car (never seen before) and explained everything. I thought that was awesome. Then, I went to Panera to eat and it was raining and he insisted on walking over to get me and handed me an umbrella! Wow, now that's customer service!!
— Sara S., Gahanna, OH
— Tuffy Gahanna
I have nothing but GREAT things to say about Tuffy Auto Service Center. I have had my vehicle in several times for different repairs and received quick and friendly service each time. If you are looking for knowledgeable, trustworthy, and friendly mechanics in the Mount Pleasant area this is the place for you.
— Kalie D., Shepherd, MI
— Tuffy Mount Pleasant
The guys at Tuffy's in Westerville are great. I trust them when they tell me my vehicle needs a repair.
— Tony G., Westerville, OH
— Tuffy Westerville
We love this Tuffy. We have been going there since they opened.
— Doug C., Sunbury, OH
— Tuffy Westerville
Rick and his guys always do a great job with our vehicles. I can always trust they will go above and beyond to be ensure my vehicle is safe and that quality work is performed at a fair and reasonable price.
— Dawn H., Lincoln, NE
— Tuffy Lincoln
I always get my car fixed at Tuffy. They are very professional on recognizing the issues with my car. They also get them fixed very fast! The price is always reasonable as well!
— Yu C., Lincoln, NE
— Tuffy Lincoln
I recently had a stroke and couldn't change my flat tire. They guy showed up and got the job done quickly.
— Angel C., Lincoln, NE
— Tuffy Lincoln
I came to Tuffy's based on online reviews and they were absolutely all true! Stacey and the staff were incredibly nice and helpful. Knowing nothing about cars they took care of me and my car. Service and completeness can't be beat! I go there for any car issues and get my car in and out in manageable time as well.
— Robin P., Lincoln, NE
— Tuffy Lincoln
For almost 12 years I have being bringing my car to this Tuffys. I used to live in a small town and had a mechanic I trusted completely and was very concerned that I wouldn't find someone like that in Lincoln. Rick and Stacey and the guys have been very good to me and I trust them to be honest with what needs to be done. It was such a relief to know there was a place I could go in Lincoln like that.
— Lori L., Lincoln, NE
— Tuffy Lincoln
I was in Bloomington Christmas shopping when the drive shaft went out of my truck. I had no idea what was wrong and stopped at Tuffy because it was the first place I came to . They squeezed me into their already super busy schedule. I was worried I was not going to get home. They test drove, figured out the problem, had the parts , repaired and had me headed home in 4 hours. I was treated kindly by everyone I spoke to from the person I first talked to and to the mechanics who repaired my truck. They Explained everything and showed me exactly what was wrong. . I would recommend Tuffy -Bloomington to anyone that needs service and wants excellent treatment.. I felt that I was extremely lucky that I pulled in .
— J F., Lincoln, IL
— Tuffy Bloomington
This was my first time visiting this service center. In a 24-hour period, I called about possible brake issues, was booked an appointment for a free brake inspection the next morning, easily dropped my car off to a very nice woman at their front desk, got a call within a few hours about my brake issues, was provided 2 options for fixes (both of which were very reasonably priced), and a few hours later got a call that my car was done! When I picked up my car, I had a super helpful conversation with Mike about which services they provided and my routine maintenance schedule for my specific vehicle (he actually printed a schedule for me and highlighted which services I needed to get done). And my brakes no longer squeak! Overall great experience! Will definitely be going back there when I need more work and for my maintenance services.
— Aimee O., Bloomington, IL
— Tuffy Bloomington
Exactly what I expected. I needed my brakes done and they gave me a good quote and I got very good service.
— Joshua A., Orient, OH
— Tuffy Grove City
Wow!!!! Tuffy's is the best choice for service in PCB!!!! I get an oil change here every year when I pass through PCB. My first experience was so positive, I won't miss this place. Again, this year, they were wonderful. The staff always makes you feel welcome. The gentleman who changed the oil came in and sat with me to chat about my car. He said I would be needing a transmission fluid service. I was surprised because I have had that done twice recently. He explained why it still was a bit dirty. I left so happy I could jump and click my heels. The first flush was at my favorite independent garage. Not long after, my favorite dealership said it needed to be done. I was perplexed because it had just been done, but I had it done again because I am in for the long haul with this car. I have over 145,000 on my car and I take very good care of it. I didn't understand having to get the trans flushed twice....but after the kind and patient explanation, I am a happy camper. It is wonderful to be able to trust service!!!! Tuffy's should be the only choice for all your service needs in PCB!!!!!
— Renee H., Detroit Lakes, MN
— Tuffy Panama City Beach
The staff at Tuffy Gahanna is great! Mike is friendly and knowledge. I highly recommend their services to those looking for a great auto service experience at an affordable price!
— Chelsea M., Columbus, OH
— Tuffy Gahanna
Tuffy has always delivered on every repair that they have done for me. I have been informed about every step on the way to completion and would recommend them to everyone.
— Dean T., Columbus, OH
— Tuffy Grandview
Reliable, friendly and professional service. They have been my preferred service provider for 15 years and my two sons also.
— Don S., Troy, MI
— Tuffy Troy Auto Repair
Ron was excellent and very professional. I would highly recommend to friends and family.
— Valerie J., Sunbury, OH
— Tuffy Westerville
Ron and Carl are SO great to work with. I really trust them...what they say is wrong with our vehicles, and also the work that they do.
— Judy S., Westerville, OH
— Tuffy Westerville
Always professional and informative. I highly recommend this businesses.
— Russell C., Westerville, OH
— Tuffy Westerville
The staff at Lewis Center Tuffy have always gone above and beyond in taking quality care of our vehicles. At Tuffy, we know it's done right the first time. James and Mark are very nice, outgoing and take the time to explain everything in full detail. The customer service is absolutely unbeatable. Best garage I ever dealt with. The prices are very fair too, and before they do anything they always consult the customer. Only place we trust!!!
— Danny M., Bexley, OH
— Tuffy Lewis Center
Thanks George to you and your staff good job as usual.
— David W., Lorain, OH
— Tuffy Amherst - Auto Repair Center
These people are knowledgeable, precise, honest and friendly. What else can you ask for from anybody?
— Kao C., Troy, MI
— Tuffy Troy Auto Repair
I've been looking for a good team to do work on my car and I believe I have found them. I have had some minor work done and am very happy with the quality of the work at a reasonable price. It feels good!
— Albert F., Clawson, MI
— Tuffy Troy Auto Repair
I have been going to Tuffys for a number of years now. Every time I have one of our vehicles in we are ALWAYS treated with respect. All of the staff is very knowledgeable about the vehicles. I have always been pleased with the service we receive at Tuffys.
— Dale G., Roscoe, IL
— Tuffy Rockford
Thank you so much to Richard and his crew at the Winter Springs Tuffy location. Richard and his team were very kind and helpful. It was the quickest service yet for an oil change. I would highly recommend this location for any service needed. Thanks gentlemen!
— C H., Winter Springs , FL
— Tuffy Winter Springs
I don't live in the area and my car broke down while visiting a friend. Though I dropped it off after closing, the manager took my millions of annoying phone calls and made sure to get my car in. They were a little behind but they got my car fixed up and out of there in just enough time to get back home and to work! I truly appreciate how kind you were. Life saver! Can't tell you how much I depend on my car. Thank you so much Jim (manager)!!
— Madison C., Clio, MI
— Tuffy Mount Pleasant
Benn going to Jefferson Tuffy for more than 10 years---excellent service, friendly and attentive, very likable people. I will not go elsewhere!j
— Ned C., Fort Wayne, IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
After over 15 years on 4 different cars I have not had a valid problem with any of the vehicles from their excellent service. I have no problem getting service done in a reasonable time and the people are very friendly. I highly recommend them and will continue to have my vehicles serviced there.
— George T., Lorain, OH
— Tuffy Elyria (Leona St.)
Straight up outfit: honest, competent, courteous and competitive
— Don M., Elyria, OH
— Tuffy Elyria (Leona St.)
I love comming yo tuffys in Appleton I really needed some help a little time ago and because of the gentleman running that Appleton Tuffys he helped me so much he gave me a loaner car while mine was being fixed mine took a few days without that loaner car I wouldn't of been able to get to work so I am very thankful and I bring my business back again and again thank you Tuffys
— Rita Q., New London , WI
— Tuffy Appleton
Howard and his crew is awesome. I called to get an estimate on muffler repair. Howard had me to bring my car in after work. I knew I would probably get my car back the next day. My car was done the same day at a reasonable price. Howard was very professional and courteous. Every customer that came in without me asking told me how awesome he is. All had been customers for years. I highly recommend this Tuffy.
— Kim C., Clinton Twp, MI
— Tuffy Shelby Township
Thank You Howard for all the past support on my van. Also for your support for our VFW post 4659 newsletter. Your the man
— Mike P., Washington, MI
— Tuffy Shelby Township
Howard is a good man. His technicians will only repair what NEEDS repairing, but will make you aware of the other issues. Dependable and fast too!
— John Z., Shelby, MI
— Tuffy Shelby Township
Staff is great and friendly and they do great work !
— Cassidy R., Carpenter, MI
— Tuffy Mount Pleasant
This shop is composed of a very reliable and trustworthy staff and does good work. had work done n my Cadillac and have not had problems since, Where as before i was taking it to muffler man and was having to return almost every 3 to 4 months. They may not be the most timely, but the wait is worth the good service.
— Don j., Cherry, MI
— Tuffy Mount Pleasant
Today I went in with electrical problems with my truck, no appointment, my truck was pulled in within 20 minutes where they spent about an hour and a half diagnosing. After finding discovering a loose connection was the source of the voltage drop, the wire was fixed and re-fastened. I expected to pay a regular labor cost considering it took some time to diagnose, instead I was incredibly please to hear I owed nothing, they took care of everything. Great, honest people at the Mt.Pleasant Tuffy highly recommended.
— Jeremy R., St clair shores, MI
— Tuffy Mount Pleasant
I have always had a great experience with this Tuffy Service Center. The manager is extremely honest and trustworthy and has always made sure my needs and safety were taken care of. I always recommend this location and will continue using it for future car servicing.
— Ann M., Columbus, OH
— Tuffy Grandview
Last April, I moved from Memphis, Tennessee to Loves Park. Noticing all the good reviews, my first oil change here was at Tuffy's. Friendly staff and quick service were appreciated. But it was in November that they really came through for me... my car seized on I-90 one evening. I had it towed to Tuffy's and called them to explain about my after-hours drop off. I have no other vehicle, so speed of service was key. Not only did they get the parts needed to repair it THAT SAME DAY, but they also did a bumper to bumper inspection to make sure my vehicle was ready for its first brutal winter here. I expected to pay for the belt replacement (that caused car seizure), oil change, transmission flush, and alignment. When all was said and done, I was told I didn't need an alignment and could wait for the transmission flush if needed. Though I opted to service transmission anyway, I really appreciate that they didn't try to take advantage of a single woman who was new to area and was offering upfront to pay for more work than was needed. It would've been SO EASY for them to do that, but they didn't. They've earned my trust and loyalty, that's for sure. If I had to choose one word to describe (my impression of) their business culture, it would be "integrity". Go to Tuffy's. You won't be sorry. Integrity.
— Dawn T., Loves Park, IL
— Tuffy Rockford
Chris and the guys at the Perrysburg OH Tuffy were wonderful. They got my car in and ran the diagnostics the same day that I called. Then my car was ready less than 24 hours later. (ANd I have a vehicle that is hard to get parts for.) They not only gave me great service on my car, but someone gave me a ride home from the shop and came to pick me up when the car was ready as I did not have a ride. I highly recommend them and would definitely go back if/when needed.
— Jenny V., Perrysburg, OH
— Tuffy Perrysburg
I've been at Tuffy's Auto Service many times for different issues. They've always treated me well, friendly and are great mechanics! Thus far, I haven't been charged "an arm and a leg" for anything. I would recommend this company to everyone. They are up front with you and get the job done. Thanks. Sheilah B
— Sheilah B., Perrysburg, OH
— Tuffy Perrysburg
This was my 2nd time to get my car service done since I really loved my 1st car care completed by this store. They are awesome.
— Yoong L., Oxford, MI
— Tuffy Tire & Auto Service Center Walled Lake
Very dependent automotive repair garage, on time delivery of repairs, very courteous staff, complete diagnostic of repair and exact cost estimate.
— Alex L., West Bloomfield, MI
— Tuffy Tire & Auto Service Center Walled Lake
This place is my go to auto shop, very friendly, knowledgeable people. Great prices and they'll help you out with discounts as well. I recommend this place 100%
— arber P., fraser, MI
— Tuffy Clinton Township
This particular Tuffys is just what I was looking for. Honest, dependable and personable. There is even a different- a good feeling when you walk into this place.I thank God for Tuffys ..
— Sophia C., Macomb, MI
— Tuffy Clinton Township
This place provides great customer service from the moment you open the door. They receive a lot of business but still find the time to treat each customer just as important as the last. I was there a few months ago and had some work done to my vehicle. If you're mechanically inclined or not, they'll show you exactly what's wrong with your car and even check for future problems, helping you feel comfortable about the work that's being done. It was going to be a long wait, Art without hesitation and any idea where I lived offered me a ride home while my car was being worked on. I came back again just a few days ago for some service that needed to be done on my vehicle and will continue to do so for many years to come. Thank you Art and everyone at Tuffy for your great service!
— Chris W., Novi, MI
— Tuffy Tire & Auto Service Center Walled Lake
Very good,does what it takes on short notices to help you out
— Matthew H., West Fargo, ND
— Tuffy Fargo
My exhaust system suddenly became loud around noon. I went to Tuffy around 3:30 pm, knowing they would most likely be able to help me out the same day. They investigated the problem and within an hour they had found the problem and repaired my vehicle. The repair was made at a very reasonable cost. They did not push additional repairs or products. They identified the cause of the problem and made the repair using only the parts that needed replacement. I would recommend this store for their fast friendly and honest service.
— Robert C., Port Huron, MI
— Tuffy Port Huron
Elden and Jesse are the best. I have had them do work on all of my vehicles and my children's vehicles. They have advised me with very truthful information in regards to what is the best decision I need to make on the vehicles I have. I would recommend them highly.
— Emmett L., Elyria, OH
— Tuffy Elyria (Leona St.)
My latest service experience was for an oil change. There was even a coupon discount for the oil change. I appreciate their promptness at servicing my vehicle at the appointment time. They are always very personable and proficient at servicing my vehicle. I believe them to be trustworthy and fair in price. I keep returning and consider them my primary mechanics.
— Karen D., No. Ridgeville, OH
— Tuffy Elyria (Leona St.)
ONLY PLACE TO TRUST WITH YOUR VEHICLE. ONE TIME SPOUSE WAS GOING TO GET AN OIL CHANGE WILLY NILLY, NO WAY, IT'S TUFFY'S OR NO OIL CHANGE. BEST PLACE FOR ALL REPAIRS. I RECOMMEND THIS PLACE TO EVERYBODY LORI SMITH ROCKTON, IL
— LORI K., SMITH, IL
— Tuffy Rockford
I needed emergency service while traveling home between the holidays and Justin went above and beyond for us. Less than two hours before closing on a Friday he started a 2.5 hour repair and got my daughters and me back on the road so we wouldn't be stranded. Will definitely patronize our local Tuffy after our experience at the Stringtown Rd location!
— Regina R., Cincinnati, OH
— Tuffy Grove City
I have been going to this Tuffys for almost a year and I have had great service everytime! The staff is very professional and they always get my car repaired in a timely manner. Tuffys offer great deals and really cares about their customers!
— Lauren H., Rochester Hills, MI
— Tuffy Troy Auto Repair
Honest with good customer service explained what needed done and quoted me prices that were not excessive. They did the job and were very courteous. I used to take my truck to Firestone on West River Road but the service there was bad and I finally had enough.
— Linda O., Elyria, OH
— Tuffy Elyria (Leona St.)
I really like and trust the people at the Tuffy on Stringtown Rd. I get great service in a timely manner. I would highly recommend them to anyone.
— Loretta S., Grove City, OH
— Tuffy Grove City
Great experience! Richard was very helpful and very nice! Fast oil change!
— Jessica ., Winter springs, FL
— Tuffy Winter Springs
Stacey, Rick and the Techs at Tuffys in Lincoln are an outstanding team, very dependable, and their prices very competitive.We trust them with the care of our high mileage cars, always excellent service!
— Jose V., Lincoln, NE
— Tuffy Lincoln
It's such a joy to deal with an organization that understands customer focus. The waiting room isn't big or fancy, but Art is an honest businessman ~ sadly, a rarity these days ~ who doesn't try to upsell you or make up reasons to fix things that don't need fixing. Been coming here for years and will continue to do so.
— Jean K., Wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
Art, Mike and team are incredible...Always top notch service. Best repair center in metro Detroit....Thanks..
— Daniel S., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Staff quickly diagnosed and repaired my trucks' front end difficulties with steering and alignment. Repairs were done in one day.
— Joe H., Troy, MI
— Tuffy Troy Auto Repair
Several years ago my daughter made an appt for me there to have my brakes taken care of. I've been going there ever since. The team is always helpful, thorough and I trust they're not going to ever take advantage or do something that isn't necessary.
— Sally W., Troy, MI
— Tuffy Troy Auto Repair
pleasant, capable and fair price :) I feel they are trustworthy
— Paula M., Troy, MI
— Tuffy Troy Auto Repair
I started coming here a few years ago after feeling cheated by other businesses. Since coming here, I've never felt that way. The guys here are honest and don't try to just make money off of you. They've helped me out with so much. They've gone above and beyond. You can truly trust them. It's nice to be recognized and be able to talk to the guys like friends, not businessmen.
— Amanda R., Elyria, OH
— Tuffy Elyria (Leona St.)
I can't believe this! An oil change, tire rotation, and inspection for only $20?! I didn't mention the bad oil leak I'd been noticing, hoping the mechanic would find the cause. Art brought me out to show me where my oil was leaking, due an issue with the oil plug that was messed up at the previous shop. They mechanic fixed it and sealed up the area tight and there wasn't a drop in my driveway the next day. I only wish I would have brought all of my cars here! They guys and gal were all very friendly and honest, and I got really good vibes overall. I knew my car was in good hands. Clearly I'm not alone, because the parking lot and showroom were packed.
— Amber A., Commerce, MI
— Tuffy Tire & Auto Service Center Walled Lake
After going to Tuffys and getting my car done I feel so much better and safer driving my car now, they have put my mind at ease THANK YOU TUFFYS. You will always get my business and will be proud to let everyone know where I take my car. Thanks Sue K !
— Sue K., Bloomington , IL
— Tuffy Bloomington
On our way up north for weekend away. Heard a awful sound coming from rear tire..Had to pullover , had no idea what was the problem. Pulled into Tuffy's, he knew right away what was the problem! Almost lost our tire !Even when they just closed he took us right in, fixed it, What a life saver, Professional, Courtesy Employees. & No charge! Thank you Again
— Pauline T., Shelby twp, MI
— Tuffy Port Huron
I took my wife's Dodge Durango to Tuffy to have the rear brakes replaced. While there the mechanic, Kevin, pulled the front wheels to check the 15 month old brake job that was done by them. He saw that the nuts that hold the Rotor on the ca on the car were bad. The left one was rusted off completely and the right side the nut was still there however rusted badly. Kevin told me he's never seen anything like this. Obviously they needed replacin which they did in a very timely manner. Because of our situation with vehicles Dave, the manager, met me twice to get the car back home. Very accomodating. We will definitely be back for any work that needs to be done on our vehicles
— John R., Port Huron, MI
— Tuffy Port Huron
Thanks Dave and your techs, I was visiting from LA and my land rover developed a problem. The diagnosis was correct along with the repair. The vehicle was an all time 4 wheel drive, which needed a driveline part replaced. The entire process was quick and at a great price. Thanks again
— Daniel J., port huron, MI
— Tuffy Port Huron
Thanks Dave and your techs, I was visiting from LA and my land rover developed a problem. The diagnosis was correct along with the repair. The vehicle was an all time 4 wheel drive, which needed a driveline part replaced. The entire process was quick and at a great price. Thanks again
— Daniel J., port huron, MI
— Tuffy Port Huron
Thanks Dave and your techs, I was visiting from LA and my land rover developed a problem. The diagnosis was correct along with the repair. The vehicle was an all time 4 wheel drive, which needed a driveline part replaced. The entire process was quick and at a great price. Thanks again
— Daniel J., port huron, MI
— Tuffy Port Huron
I only came in for information if my car was safe enough to go out of state. He checked it all out for me, told me what needed to be done and didn't pressure me into making the repairs at his establishment. I will come back and have him fix my car when I get the money to pay for the repairs. Wish I would of met him earlier, it may have saved me some long waiting time.
— Thomas S., Fort Gratiot, MI
— Tuffy Port Huron
I drive to Tuffys from Blair. Rick and his team have always been very good to me and my family. The service is GREAT! Very honest and always looking out for what is best for me and willing to work with me when needed.
— Carlene H., Blair, NE
— Tuffy Lincoln
Went in to have cooper tires put on my car. There is lock nut on each tire and I took the special tool that is used to remove them out that morning without thinking they would need it. Of it was a 50 mile round trip, Stacey words were "don't worry we will make it work out when you return " I was all prepared to just set it up for another day since this was on me. I returned with what was needed and they worked my car right in. While I waited while my car was being worked on, I observed not just Stacy customer service, I was able to observe the rest of the crew as well. Josh was the tech who worked on my car and with how I treated and with everything else that went on during my time there. I give Rick and Linda 5 stars for knowing the potential that there crew brings to this business everyday. If they can't help you right away they find a way as soon as possible. This crew is definitely a "5" star crew, guy's a job well done. You have earned my trust and business in the future. Thank you again, blessing to this crew.
— Chuck H., Waverly, NE
— Tuffy Lincoln
I would send everyone here. My car broke down in Omaha and we sent it to the Tuffy's there. When we got it back there were more problems than it began with. I brought it back to Lincoln and the Tuffy's here in Lincoln was incredibly patient and well mannered about answering all of my questions. Since another the Tuffy's in Omaha did more damage than than fix anything, they repaired my car for free. The guys that work there are incredibly kind! I wish i could give them a higher star rating, I'm so thankful for how much they've done for me!
— Laurel L., Lincoln, NE
— Tuffy Lincoln
This is the second time that I have used Rick and his crew with repairs on my vehicle. They have great customer service are honest and very dependable. Their prices are very comparable. But it's the customer service that you get that brought me back here.
— Missy G., Waverly, NE
— Tuffy Lincoln
Rick and his staff are amazing! Great customer service, fast service, team work, , and great prices! We trust all of our vehicles with Tuffys service. The best in town!
— Kelly S., Lincoln, NE
— Tuffy Lincoln
Super service at short notice, Rick and Stacy were awesome! Great work and attention to detail! Highly recommend you rely on their service and work!
— Beth L., Seward, NE
— Tuffy Lincoln
The guys at Tuffy's were so generous and helped us get our spare tire down that was bound up. They were great to work with! I am going to recommend Tuffy's to everyone I know!
— Jill H., Overton, NE
— Tuffy Lincoln
My husband and I have been taking our vehicles to Rick for 12 years now and couldn't be happier. Rick and his team have taken great care of us and continue to keep our vehicles safe and working well. Most recently, I was having trouble with my bakes. Even though they worked perfectly fine the noise coming from them drove me nuts so Rick replaced them for free. Thank you Rick and team for your awesome customer service. I will continue to recommend you to friends and family!
— Whitney E., Lincoln , NE
— Tuffy Lincoln
My husband and I have been taking our vehicles to Rick and his team for 12 years and couldn't be more pleased. Rick and his team provide exceptional customer service and we know our vehicles are in good hands. Recently, Rick went above and beyond to take care of an annoyance for me even though the part was in working order. He really cares about his customers! Thank you so much Rick!
— Whitney B., Lincoln, NE
— Tuffy Lincoln
My husband and I have been taking our cars to Rick and his team for 12 years and have had fantastic service every time! We've also recommended his shop to several friends. The service to our vehicles has always been top notch and recently Rick went above and beyond to take care of a brake annoyance for me. Everything worked fine and he still swapped pads out just to make me happy. That's phenomenal service! Thanks Rick!
— Whitney B., Lincoln, NE
— Tuffy Lincoln
Just celebrated my 10 year anniversary as a Lincoln Tuffy's customer. If you're new to Lincoln or the general area or your feed up with poor service and dealing with people you don't trust try Rick, Stacey and the rest of the guys at the Pine Lake Road Tuffy's and you will celebrate your decision too!
— NEIL W., HICKMAN, NE
— Tuffy Lincoln
Rick and Stacy are very professional and will help you make the most $ense with your older vehicles. I appreciate their honesty and way of doing business.
— Roger k., Roca, NE
— Tuffy Lincoln
We came in with A/C trouble in our Chrysler.. Stacy Eppenbach worked on my car for 5 hours. We left with cold air again... This man is a Saint.. I will be using stuffy in Panama City from now on... I only pray that the Service Center at home has the business ethic and dedication that Stacy's place does... Thank you Stacy for getting us on our way...... With cool air... Jim
— James D., Panama City, FL
— Tuffy Lincoln
THIS IS A SERVICE STATION YOU CAN TRUST! Early this month, I was driving our Accord to work when several indicator lights flashed on the dash. While we always prefer to drive across town to Tuffy's on Pine Lake, out of fear I drove to the nearest garage and was told the transmission would need replaced. I called to talk with Stacy and Rick to ask what we should do next. They assured me requesting a second opinion was entirely reasonable and put me in contact with a tow company to get the car to them. They quickly diagnosed the problem and, while it was news no one wants to hear, went out of their way to see that we were given great service. They patiently explained options and suggested we think a while before spending the money on an older car. Thank you, Rick and the Tuffy's staff for helping us make a smart choice and for evaluating a couple of cars before we decided upon a purchase to replace our Accord. Those vehicle inspections not only gave us peace of mind but also information that prepared us for informed negotiation with used car dealers. On the vehicle we chose, the dealer replaced a battery at their expense. You have our loyalty and thanks, Tuffy's on Pine Lake!
— Nicky S., LIncoln, NE
— Tuffy Lincoln
I received excellent service and highly recommend Tuffys. Thank you so much for everything!
— Cindy F., Lincoln, NE
— Tuffy Lincoln
I had a problem with my heater and Rick helped me and solved the problem so quick he gives great service, I am for many years customer with him he is great and never let me down he goes above and beyond thanks Rick
— Marc J., Lincoln, NE
— Tuffy Lincoln
Thank you to Stacey for fitting my car in for a last minute oil change before an unplanned short trip. The service was excellent and this is a business that gives back to the community by supporting local nonprofit organizations. I recommend them without hesitation!
— Teri T., Lincoln, NE
— Tuffy Lincoln
I can not say enough wonderful things about Rick, Stacey and the team. Over the years, they have helped me with three cars, fixing tires, replacing tires, repairing vehicles - you name it. They do great work, but the BEST thing is their service. I am a single mom and they have picked me up and taken me home whenever I needed it. They have been tremendous with my daughter over the years and even have her artwork hanging on the wall. I recommended them to my mom and she now uses them. Just this morning, they offered to try to work her in AND provide a loaner. THESE GUYS ROCK!!
— Deborah W., Lincoln, NE
— Tuffy Lincoln
I can't say enough about these guys. I tried to do an HID bulb replacement on my car and wasn't able to get the bulb out. I called Stacy at Tuffy's and he got me in right away. Not only did they get it out for me, but they took the bulbs that I brought to them and installed them as well! They get an A+ from me for fantastic service. I will be doing all of my auto work with these folks moving forward. Thanks Tuffy's!!!!
— Wesley H., Lincoln, NE
— Tuffy Lincoln
Tuffy's has always been able to get us in quickly and take care of us. I always feel like they're honest and really want to provide the best service they can. Thank you Tuffy's!
— Mark A., Lincoln, NE
— Tuffy Lincoln
Art and his crew are the best, very honest and when they say car will be done it is. The prices are they charge are great. Thanks for everything Art.
— Michael R., Commerce, MI
— Tuffy Tire & Auto Service Center Walled Lake
Thank-you for always doing an excellent job on my car. Everyone there is very respectful and very nice. I really appreciate the quality and outstanding customer service that Tuffy's has!
— Lilia G., Omaha, NE
— Tuffy Millard
LOVE this Tuffys. I don't know where to start with my kudos. Just love Art, Mike and everyone. Service is great and they've been taking care of me for years now and to make it even better - walking distance from home. And I'm talking a couple blocks!
— Bethany M., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Out of all the places in this city that I have taken my car Tuffy's on S Tamiami Trail is the best, the Manager Steve really watches out for his customers and their vehicle's. They put the customer first, they advise me of possible future problems and warn me of critical issues I have now. Steve and his crew are polite and hard working, you get the value and service you pay for. I highly recommend everyone to take your cars there for EXCELLENT SERVICE that is backed up by the manager for quality assurance.
— Alan B., Fort Myers, FL
— Tuffy South Fort Myers
I was very impressed with the concern Steve, store manager, had for the extremely poor condition of my tires. I was going to wait to have them replaced but felt with his knowledge and advice, I should do this immediately. I called on a Saturday and he was able to get it done that day. Also, I truly appreciate the fact that there was a bible on the table in the lounge area which I enjoyed reading while waiting. More businesses need honest, caring and professional personnel like Steve.
— Carole M., Fort Myers, FL
— Tuffy South Fort Myers
I always enjoy dealing with George. Good service,and good value on repairs.
— Jerry M., Amherst, OH
— Tuffy Amherst - Auto Repair Center
Once again great service and a fair price!! George and his team always do great work and help me out!! Thanks for the quick service! See you next summer for tires on the other car!
— Steve B., Amherst, OH
— Tuffy Amherst - Auto Repair Center
Thanks to Richard and the entire crew for testing and replacing my tire. I walked in with no appointment and my car was taken back immediately. The service was quick and the pricing was honest. Thanks again...we will definitely be repeat customers!
— Regina B., Winter Springs, FL
— Tuffy Winter Springs
My first visit to this location was on 11/26/16 to have my spark plugs replaced. I was very impressed with the level of customer service provided by Mike and his team. My service was completed in a very short amount of time and I was very satisfied! Thank you and keep up the good work :)
— Beth D., Newark, OH
— Tuffy Gahanna
scott miller and his team were extremely helpful and professional in handling my car problems.
— curtis a., moorhead, MN
— Tuffy Fargo
Been dealing with this Tuffy for over 20 years.Always get job done correctly and professionally.You can't go wrong with Elden,Jesse,Cliff,and crew.This is the only place I take my autos.
— Doug K., Elyria, OH
— Tuffy Elyria (Leona St.)
Great overall service, very Friendly Staff, great customer service.. would highly recommend them to others.
— Tom T., Elyria, OH
— Tuffy Elyria (Leona St.)
Tuffy has been servicing my vehicles for the past ten years and I am very satisfied with both the work they perform as well as the courtesy of the management and its employees. I highly recommend their service.
— Bart M., Elyria, OH
— Tuffy Elyria (Leona St.)
Everyone took the time to explain to me what was broken and the fix for it. Explained the TPMS in detail and the different components of an alignment. Staff were very knowledgeable and friendly.
— Sam S., Appleton , WI
— Tuffy Appleton
We have been going to Troy and Tom at Tuffy's for quite a while and the service we receive is always the best! They are very knowledgeable and always continue to deliver the best service possible and go above and beyond with their great customer service. The work they have done on our 2 cars is beyond excellent! Would recommend them to anyone that needs their car serviced. Keep up the great work guys!!!!
— Joann L., Elgin, IL
— Tuffy Elgin
Professional and knowledgeable. Staff is super friendly and always concerned about the customer. Can't say enough about them.
— Stacey S., BLOOMINGTON, IL
— Tuffy Bloomington
I have been coming to Tuffy Tire and Auto Service Center for years and the service is great. They get you in and out quickly. I would never think about bringing my vehicle anywhere else. Richard is very helpful!
— Jennifer E., Casselberry, FL
— Tuffy Winter Springs
Good quality service, very fast and friendly staff. Very happy!
— Estrella P., Casselberry, FL
— Tuffy Winter Springs
The experts at Tuffy's are true professionals! They give excellent service and repairs every single time. We have used them exclusively for the past 10 years on all of our cars. I have recommended them many times. Thanks so much Tuffy's!
— Carol D., Omaha, NE
— Tuffy Millard
Guys, you are the best!!! I'm from out of town, just visiting when my car start doing this horrible sound, check various places around my area and Tuffy's was the one with best reviews, went there, and I am really impressed with the service and the human quality of the personnel. Your rating is a big 10!!!
— Lourdes R., Mt. Prospect, IL
— Tuffy Bloomington
Today 23 Nov 16, I request oil and filter changed on my car. The service was EXCELLENT. This is the first time that I visit Tuffy Car Service and I am more than happy with the service and the price. THANKS.
— Ernesto L N., Casselberry, FL
— Tuffy Winter Springs
I just want thank Tuffy for having a amazing team at the 9401 fields ertel store Jeff and Barry really save my day. they when beyond their job to help me out, from now on I will be a Tuffy costumer. if u are a female looking for a shop u can trust this is the place they won't ripped you off like other places (firestone). thank you Jeff and Barry you guys are the best.
— Nury A., mason, OH
— Tuffy Fields-Ertel Cincinnati
I have been going to see Troy at Tuffy's for several years. He and his crew have been taken excellent care of my vehicles this entire time. On Labor Day weekend this year, I brought my wife's car (a 1998 Interpid that she loves) to Troy's Tuffy and where all the shops in our area I have had numerous issues with that could not figure out a noise in the front, the guys here at Tuffy's not only found the unordinary problem, but found 2 other directly related problems and repaired them at my request. Since then, my wife's car has been driving like a new one. Quite and comfortable. I would recommend this place over anyone in the entire region.
— Dale D., Douglas , NE
— Tuffy Elgin
On Memorial weekend we brought my wife's Intrepid into Tuffies with several problems and the service we received was excellent. They repaired our car and after asking about a few minor issues they found other problems that we weren't aware of. We only had this car for a year and a half and now it drives like a new car. I would recommend this service center over any in my area. I will continue to use this Tuffies as long as I 'm driving.
— Dale D., Douglas , IL
— Tuffy Elgin
Excellent Service! Highly recommend Tuffy. Thank you for the prompt and honest service.
— Daniel S., Winter Srings, FL
— Tuffy Winter Springs
The entire staff at Batavia Tuffy, especially John and Joe, have taken care of my car for the past 10+ years. Excellent service and prices. They are very helpful and friendly. Once I started taking my car to Tuffy, I haven't taken it anywhere else. They are the best!
— Sue C., Sugar Grove, IL
— Tuffy Batavia
I have had a long relationship with this store and John & Joe have always been completely honest and trustworthy. As a single woman, this is not always the case when it comes to vehicles. They have taken the time to explain repairs & maintenance needs every time. Work was done well & in a timely matter-I never had to return to re-do anything. These guys are awesome!
— Vicki K., Yorkville, IL
— Tuffy Batavia
I'm very satisfied with the service. Mary made me feel confident that my Vehicle was getting serviced by highly qualified technicians and she certainly made every effort to do what was necessary for my vehicle.
— Philip M., Lehigh Acres, FL
— Tuffy Fort Myers (Colonial Blvd.)
The only place i take my car for service. Everyone there is professional and they always make me feel like I am not getting "ripped off" because I am a woman depending on their expertise. 12 years experience with dealing with them and never had any issues or complaints. Fair and friendly every time!
— Susan H., Ft myers, FL
— Tuffy Fort Myers (Colonial Blvd.)
I have been a customer at Tuffy Auto Service in Troy for over 12 years. My Trailblazer has over 175,000 miles and I truly believe its' longevity is due to the excellent service I receive at Tuffy. John, Chuck and Ken are thorough and HONEST! And even though I had to have my rack and pinion assembly replaced due to a defect in the product, the car was available to me the following afternoon. Here's to another 100,000 miles!!
— Mary M., Bloomfield Hills, MI
— Tuffy Troy Auto Repair
Professional, friendly, knowledgeable, clear and proactive communication. I have appreciated their expertise in fixing things right. I will continue to take my vehicles here as needed.
— Tim G., East Peoria, IL
— Tuffy Bloomington
Another one of my days were made thanks to Tuffy services. My passenger front heat shield was bent and my tire was rubbing against it when I'd turn. They not only fixed the heat shield, but Jim rubbed the paint off my car from a collision I was in with another car and left it looking almost brand new. The service exceeded my expectations, once again. Jim is always so friendly, genuine, and only fixes something if it's broken. I know I'm not getting jaded or taken advantage of when I go there. They really go the extra mile for me. Thank you Tuffy!!
— Angie D., Mt. Pleasant, MI
— Tuffy Mount Pleasant
The guys at Tuffy's were able to get us in for an oil change and tire rotation without an appointment. They are a friendly, knowledgeable crew. I will recommend them to anyone needing work.
— Sarah S., Omaha, NE
— Tuffy Millard
I have been going to Tuffy for several years now. I trust them to fix my car. Equally important is that the staff are always very friendly and helpful.
— Mari C., Bloomington, IL
— Tuffy Bloomington
These are the only guys I trust to bring my car to, they are fast, honest and don't try to push needless repairs on you. Would recommend them to anyone.
— Amanda D., Troy, MI
— Tuffy Troy Auto Repair
I have been a longtime customer+20 years. Service has always been reliable, honest and fair. There are no repair recommendations unless necessary and pricing is competitive. Quality of service and friendliness is outstanding.
— Edward W., Troy, MI
— Tuffy Troy Auto Repair
Best place I've ever taken my car. Pricing is fair and they do what they say. How much is that worth? If you try them once, you'll never leave.
— william g., Bloomfield, MI
— Tuffy Troy Auto Repair
This was my first visit, it was recommended by a friend, I received professional and courteous service in a very reasonable amount of time. I will definitely return.
— Patty C., Clawson, MI
— Tuffy Troy Auto Repair
Great Crew. John and Chuck run a neat ship. The mechanics are careful and thorough. They keep you informed as to what is needed to keep your car running safely. No surprises. I have been bringing all my cars here for the past 10 years.
— Dave S., Livonia, MI
— Tuffy Troy Auto Repair
The people at Tuffy were pleasant and professional and were efficient. They explained everything to me so that I could understand. They did not try to push anything more on me. I would recommend them to anyone of my friends and I will have them check out my car again before I go back to Florida.
— Agnes G., Naples, FL
— Tuffy Troy Auto Repair
Stopped in and made an appointment for the next day at 7:30AM. These guys were great! They gave me a ride to my shop and had the work done way before promised time frame. I will use them for service again.
— Gordon M., Troy, MI
— Tuffy Troy Auto Repair
The gentlemen at Tuffy Troy, quoted the required repairs for my 2001 Volvo S60, performed the repair work in a competent manner and completed the work prior to my expected completion time. I am greatly impressed,and will continue to patronize this business.
— Steven R., Pontiac, MI
— Tuffy Troy Auto Repair
Always courteous and prompt with quote and gets the work done when promised
— Cathi D., Troy, MI
— Tuffy Troy Auto Repair
I called ahead to schedule my oil change appointment. When I arrived, my car was serviced promptly. John and Chuck are always welcoming and have a word of wisdom (or a good knock knock joke) to help pass the time. They also checked the car for any items which may affect my lease return. I am satisfied with the quality of service and parts. I have used Tuffy Troy for my oil change and maintenance needs for 10 years and I will continue to do so.
— Alex B., Troy, MI
— Tuffy Troy Auto Repair
Consistently great service! Used them for years on 5 different vehicles and they know what they're doing. Never have to worry about them recommending unnecessary work to make money off unsuspecting customers. Highly recommend!
— Lincoln M., Troy, MI
— Tuffy Troy Auto Repair
I've taken my vehicle there for years. Excellent service, never disappointed.
— Carol K., Troy, MI
— Tuffy Troy Auto Repair
I was shown, and given an explanation of, what was needed and the work was quickly and professionally. This was my 2nd time here with 2 different vehicles and I will definitely return.
— Edwin A., Sterling Heights, MI
— Tuffy Troy Auto Repair
have been a regular to Tuffy sinced more than a year now , the serviced is very good, the team help you out with the issues of the car , the maintenance, evrythng . Chuck was who we have dealt with and I guess their good customer service made us their regular like many others who recommended us their name .
— saurabh p., troy, MI
— Tuffy Troy Auto Repair
I have been coming here for a few years after relocating and leaving my mechanic from the time I could drive.John, Matt, Chuck, Ken and the rest of the staff are honest,timely, courteous, and extremely helpful. They will never sell you anything they feel you don't need and will inform you of possible future maintenance needed,which is very helpful. I am thankful to have found someone I trust and gets the job done right. I would recommend them to anyone!
— M. P., Clawson, MI
— Tuffy Troy Auto Repair
I highly recommend Tuffy Tire and Auto service. Chuck, John and all the staff at Tuffy have been taking care of my three cars for many years. I have been extremely satisfied with not only the care and concern they have shown taking care of my vehicles but also the relaxing area they provide while I wait for my car. They have televisions, computers, coffee and very comfortable chairs in their waiting lounge. If you are looking for a place to be your go to for all your auto needs, Tuffy is a great place that you can trust they will treat you well, take care of your vehicles at a fair price.
— Kelly B., Troy, MI
— Tuffy Troy Auto Repair
The staff are honest, friendly and knowledgeable. Services are excellent.
— Angel C., Sterling Heights, MI
— Tuffy Troy Auto Repair
Excellent service - very helpful. My neighbor recommended this place because of the great service.
— Donna M., Bloomfield Twp, MI
— Tuffy Troy Auto Repair
Excellent service as always. They are very honest and trustworthy. They look back in the vehicle history records to see if anything can be warrantied, if previously repaired here. Not many other local shops would be that honest.
— Ken C., Berkley, MI
— Tuffy Troy Auto Repair
Great service, trust worthy staff, very helpful, and they get the job done right.
— Jeff J., Troy, MI
— Tuffy Troy Auto Repair
I visit this facility at least twice every three months to service my vehicles . Chuck, John and others are thorough professionals, friendly . They are factual, give pluses and minuses of their recommendations; it certainly helpful for the customer to arrive at the right decision.
— surendra s., Troy, MI
— Tuffy Troy Auto Repair
Excellent service at a fair price. Very polite and friendly customer service and, what's most important, you'll get an honest estimate and repair done on your vehicle.
— Pete K., Sterling Heights, MI
— Tuffy Troy Auto Repair
I scheduled a oil change. Car brought in quickly, service completed quickly. Received a safety/service recommendation of future maintenance with a full explanation in writing. Very helpful.
— John W., Troy , MI
— Tuffy Troy Auto Repair
Service was done well with quality parts. They did a good job of explaining all of the work they did. Also very fast! Good shop.
— Alex M., Clarkson, MI
— Tuffy Mount Pleasant
I wouldn't trust anyone else with my car. They are fast, clean and so friendly. I never get the feeling that most women do when walking into car repair shops....I know they are honest with me every time. I refer everyone over here!
— Stefany H., Roseville , MI
— Tuffy Clinton Township
Jim has been working on my cars for years. I have always found him to be honest, thorough and very professional. With the crew he has now, they are a very experienced and thorough. The addition of Greg at the counter is an added bonus. I brought my car there from Chicago, just so I knew the job would be handled properly. Kudos to you all. Thank you.
— Violet V., Elmwood park, IL
— Tuffy Rockford
Excellent staff, friendly and honest . Always looking to give you all your options never trying to oversell you and will gladly tell you that something is not needed at that time. Also got an excellent book recommendation from one of the mechanics ;-)
— Chad N., Clare, MI
— Tuffy Mount Pleasant
Today I met Art for the first time. The man went out of his way to help with my car issue, but more important than that he showed that truely believed in satisifing the customer and carrying through on his commitents. My only regret is that I did not meet Art 30 years ago when I moved out here. Right now he has a new satisified customer, and once again I thank Art and the folks at Tuffy very much.
— Jim C., commerce twp, MI
— Tuffy Tire & Auto Service Center Walled Lake
If I could put a 1000000000000000000000000000000000000000 stare instead of a 5 star I totally would!!! I love Art and the family and the crew already and I haven't even met any one except awesome Mike ( very awesome himself also very knowledgeable and friendly) he helped me and my daughter out like I would never imagined I am a single mom of 3 on low income and I have almost 2000 of work on my car I needed done. I get buy by day to day, i could never afford that not even close. So Art worked it out and got everythibg fixed on my car. Now we can drive on the roads feeling safe thank u ART!!!! I would definitely hang u on the wall lol hahahaha. And on the phone he was awesome I felt like I was talking to my uncle or someone close to me. He made everything so comfortable so fun!!! I have told everyone I meet about this place!!! He also calls to check up on u and the car. I mean I've never had a macanic call to see h I would the work went... like WOW!!!! Right!! Wow. Art is truly amazing!!! I can't say it enough!! When u walk into the shop all u can see is awards after awards and then u keep walking in to the right was a newspaper that artic as long about Art donating his live (or kiddy, I don't remember which part) but he donated it to his songs best friend of 5 years's mom. Just wow is art man is amazing!!! I'll never go anywhere ele for my car needs ever even if I move to a different country!!!! I'm a lifer here !!!!
— Rachael H., Northville, MI
— Tuffy Tire & Auto Service Center Walled Lake
Art and his staff are great!!! I am a single Mom, expensive car repairs are never in my budget. When my rear brakes went bad and the fronts weren't far behind, I knew I needed to do something quickly, so I went to Walled Lake Tuffy. I have been to this Tuffy location twice, and both times was dealt with honestly and fairly. The owner, Art, is not only friendly and funny making your visit enjoyable, (when otherwise you would be stressed about car repairs and costs,) but is kind and understanding as well. He helped me with transportation back to work and home and assisted me in finding an affordable way to pay for my car repairs and get my vehicle safely back on the road right away! On top of this, he threw in a free oil change, wipers and a coupon book! Art and his staff know how to do customer service right! Thanks guys!
— Michelle D., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
I enjoyed my experience at this Tuffy Service Center. Everyone was friendly, professional and helpful. They had very competitive prices and have a great staff. The mechanics showed me where the problems were on my vehicle and performed their work well and efficiently. I will definitely have them service my vehicles in the future.
— John M., Davison, MI
— Tuffy Mount Pleasant
I love these guys! I've been a Tuffy customer at the colonial store for about 10 years.. even if the management changes, the service, which is on point, never does.. thanks guys! Bekki
— Bekki S., Fort Myers, FL
— Tuffy Fort Myers (Colonial Blvd.)
Awesome customer service! They're always straight forward with what repairs they recommend, and are clear with the cost will be. They do an excellent job of explaining why the repair is necessary. For me, after I'm explained what the part does, if I still have a glazed look over my eyes, Scott or Ray has taken me back to my car to show me exactly what they're talking about. That alone, gives me a big piece of mind. They're not necessarily the most inexpensive shop in town, but you get what you pay for! And if you're willing to put your work in, they do pricematch competitors.
— Kayla L., Fargo, ND
— Tuffy Fargo
Entire Tuffy team is very people-friendly and very professional. The quality of their work is second to none, and their prices are good. I will recommend this team all Auto Experts to everyone I speak with.
— Anthony A., Clinton Township, MI
— Tuffy Clinton Township
Tuffy's staff is always professional and courteous. I have had a wonderful experience every time that I have been there for car maintenance and repairs.
— Mariah G., Rockford, IL
— Tuffy Rockford
I have been bringing vehicles to Tuffy of Rockford for several years. They are always professional, diligent and honest. They perform thorough inspections, let you know what you NEED, what you MIGHT need, and what might help without pressuring you to do "extra" work (and they let you know when something is a safety issue that absolutely has to get done). Plus, their customer service goes above and beyond to help their customers.
— John H., Caledonia, IL
— Tuffy Rockford
I love Tuffy on Leona St. I trust them completely to give me great service and pricing. After 20 years they have become friends. Keep up the good work. : )
— Schramm D., Elyria, OH
— Tuffy Elyria (Leona St.)
We have used only Elden and Jesse for all of our business and home vehicles for over 20 years. We have recommended them to family, clients, and friends. All have been very satisfied! A company with INTEGRITY and knowledge is amazing to get in this day and age. Thank you
— Joe and Mary T., Elyria, OH
— Tuffy Elyria (Leona St.)
Was in Fargo for weekend about 300 miles from home our vehicle was making some noise called Tuffy and they asked me to bring it I need right away. They checked it told us what was wrong and had my vehicle fixed within an hour and half. We continued on with our vacation Thank You Tuffy for your quick and excellent service.
— Robin L., Stanley, ND
— Tuffy Fargo
An excellent experience! All employees I encountered were friendly and courteous. My repair was one where they could have taken advantage of the situation and charged me more than what they did. I was impressed by their integrity. I would definitely bring my vehicles back to be serviced here. Thank you!
— Ronald T., Elyria, OH
— Tuffy Elyria (Leona St.)
Always friendly, always helpful, always accommodating, always trustworthy.
— Lori K., Clinton Township, MI
— Tuffy Clinton Township
We have used the 15 Mile Clinton Twp. Tuffy's for almost all our family's auto repairs for the last 12 years. They really care about you and they care about doing a good job. When I stop in, I am confident that I will get their best service possible. I keep recommending them to my family and friends, and my family and friends are pleased, also.
— Bert T., Clinton Twp., MI
— Tuffy Clinton Township
These guys are true mechanics. They are very thorough and efficient. They are the most honest auto repair techs I've run into in years.
— Marie S., Sterling Heights , MI
— Tuffy Clinton Township
Great job as always. Never had an issue and always quick and speedy.
— joe b., Clinton township , MI
— Tuffy Clinton Township
Awesome place & staff very friendly I highly recommend this place.
— Roberta v., Roseville, MI
— Tuffy Clinton Township
Tuffy at 15 and Groesbeck is the ONLY place I take my two used cars. Tom and his asst Mike make a great team telling you honestly what your car needs. I don't take my cars to dealerships anymore. The write up guys at the dealerships work on commissions, Tuffy does not. The mechanics at this Tuffy are real good at what they do and show you exactly what your car needs. I trust them like family, they're personable and friendly, throw in complimentary coffee and a color tv to watch while your waiting and you have perfection. Thank you Tuffy for being there for me!!!
— George H., Warren, MI
— Tuffy Clinton Township
Tuffy Rockford never pressures me and the variety of payment methods helps make an unexpected repair less painful. They also are great at providing rides back and forth to work or home. Just wish we could make oil change appointments on Saturdays!
— Tricia D., Rockford, IL
— Tuffy Rockford
ANOTHER GREAT EXPERIENCE AT THE CENTRAL AVE TUFFY! ASSISTANT MANAGER JOHN WAS GREAT WITH SUGGESTIONS AND KNOWLEGABLE INFO REGARDING MY RECENTLY PURCHASED 2003 IMPALA I BROUGHT IN. I ALSO NEVER FELT PRESSURED TO HAVE WORK DONE THAT WAS NOT URGENT UNLIKE OTHER SHOPS I HAVE DEALT WITH. THESES GUYS ARE PROS! THANKS AND I WILL BE BACK
— GARRY H., TOLEDO, OH
— Tuffy Toledo (Central Ave.)
Everyone here is polite and works to take care of you while you wait. They let you know of any additional problems they find as well
— jacob s., Rockford, IL
— Tuffy Rockford
I have been bringing in both of our cars. The service is great. Gina & Greg are very helpful and very professional and friendly. The staff is always informative and very knowledgeable on the cars need. I am very, very pleased with the service. I wouldn't take our cars anywhere else. Also Justin is very good and helpful. Thanks for all your hard work and care.
— Richard F., Davis, IL
— Tuffy Rockford
Brought my car in right before it turned over to 200,000 miles...it was running rough and Tuffy and their staff got it running like new again in no time. Very professional and courteous staff. Would give 100 stars if I could
— Bobby I., Roscoe, IL
— Tuffy Rockford
Staff were friendly! Justin was a GREAT HELP! Especially explaining the issues with my car. Great Customer service (first time customer)
— Ollie L., Rockford, IL
— Tuffy Rockford
Tuffy Rockford has been reliable and fair as they've repaired our cars ever since they opened. The staff is very knowledgeable and friendly too! We trust their diagnosis and their work--which means we trust them to keep our family safe.
— Ziyad S., Rockford, IL
— Tuffy Rockford
WE HAVE BEEN DOING BUSINESS WITH TUFFY FOR WHILE NOW. THEY WORK HARD AT CUSTOMER SERVICE AND THEIR WORKMANSHIP. A BIG THANKS TO AL FOR GETTING IT DONE. BECAUSE OF THESE THINGS WE WILL CONTINUE TO BRING OUR CARS TO TUFFY.
— DON M., Rockford, IL
— Tuffy Rockford
Scott and the crew have been taking care of my wife's and my vehicles for several years as well as the company vehicles I use. Always honest, sincere, good service. Getting tougher to find as the years go by. Keep up the good work, guys!!!
— Tom G., Fargo, ND
— Tuffy Fargo
Service is always quick and friendly! Always working to get you the best deal!
— Emily G., Mount Pleasant, MI
— Tuffy Mount Pleasant
I always come here for service. As I have always been very pleased with the work and friendly personnel. They give the best service in town. That is why I always come here. Thank you. Mary
— Mary D., Rockford, IL
— Tuffy Rockford
have had a lot of work done here, they do great work, and they get to it fast
— Earnest A., Poplar Grove, IL
— Tuffy Rockford
we've been coming here to receive oil changes for quite some time everyone is wonderful . They are very honest and trustworthy they really know what they are doing... most important this is a christian business--lets support our family :)
— john & alice w., caledonia, IL
— Tuffy Rockford
We've been bringing our cars here for several years. We always get good and quick service.
— julie h., rockford, IL
— Tuffy Rockford
This is the best place to go in Rockford. I know the family and they are the greatest. Everyone I have talked to that has gone to Tuffy's loves them and states they do the best service. Highly recommend.
— Stephanie B., Rockton, IL
— Tuffy Rockford
This shop rivals upscale dealer services in all respects, and at much less cost. VERY IMPRESSED with the required repairs. Additional inspection found critical items that would have resulted in additional work very soon. Not necessarily "upselling" A couple things were noted, but not performed. No customer pressure whatsoever. The customer services and extras are exceptional. The peace of mind is greatly appreciated..
— Jerry W., Chicago Suburbs, IL
— Tuffy Rockford
I really appreciate you guys for taking care of my truck. You guys also have very good customer service.... And the service is excellent.
— Melissa L., Jack, IL
— Tuffy Rockford
The service is always friendly! The staff knows how to make you feel comfortable with the situation you are in. They go out of their way to help you understand the issue and explain the best solution to get you back on the road for a long time.
— Keith B., Montgomery, IL
— Tuffy Rockford
Two words... AWESOME SERVICE!!! From the moment I walked in I was greeted by a warm, genuine smile from Gina at the front counter. The auto repair estimate that I had bright with me from another repair shop was instantly beat by 10%! The thorough inspection that was done on my car was expertly explained to me by Justin and the repairs that were done exceeded my expectaion in quality and cost. Tuffy's staff and service are exceptional and I will never take my car anywhere else if it needs servicing.
— Robert J., Loves Park, IL
— Tuffy Rockford
I called to make an appointment for an oil change at 1pm. I only had 45 minutes before I had to go back into work and I am impressed with how fast they were. I think that was a record of the quickest I ever had an oil change.
— Kristy S., Indian Land, SC
— Tuffy Fort Mill
Friendly. Helpful. Knowledgeable. Efficient. What's not to like?
— Andrew G., Fort Mill, SC
— Tuffy Fort Mill
I have been a customer for 15 years. Happy anniversary Tuffy. I trust John and Joe completely. Always courteous and friendly. True professionals. Have always taken good care of me and my vehicles. Can't say enough good things about these two honest gentlemen. Love you guys.
— Maria P., Geneva, IL
— Tuffy Batavia
Ever since I've got my car tuffys has been the only auto repair shop I've gone to. They have always taken very great care of me, very loving and warm staff as well. I do not trust going anywhere else I would 100% recommend anyone to take any car issues they have here. They do really care about their customers. You guys are the absolute best!
— Valmira Smelaj ., Rockford, IL
— Tuffy Rockford
Tuffy is the place to come if you want to deal with awesome people who are honest and go out of their way to make sure you have a ride to and fro.. Thx guys and keep up the great work!!!L
— Jenise L., Loves Park, IL
— Tuffy Rockford
I called and they got me in the same day. Service is AWESOME!
— Steve G., Omaha , NE
— Tuffy Millard
Service is next to none! Pricing very reasonable too. Staff is super friendly and professional.
— webb c., panama city beach, FL
— Tuffy Panama City Beach
I have never had a bad encounter at Tuffy. Not only is the service great but the employees truly care about each customer. I would never take my car anywhere else!
— Kalie D., Shepherd, MI
— Tuffy Mount Pleasant
We were in Panama City Beach, FL the week of 4th of July 2016 vacationing from Texas. My Mitsubishi Montero started overheating. I called four other shops first and of course they were all busy due to the holiday week. I finally called Tuffy and they were still able to accommodate me even when they were busy. They diagnosed the problem and fixed it the next day. We were able to enjoy the rest of the week and drive back to Texas. Thanks to Tuffy Panama City Beach for the excellent and professional service.
— JESUS F., HIGHLAND VILLAGE, TX
— Tuffy Panama City Beach
I discovered Tuffys almost 2yrs ago as I use Groupons for car service since my vehicle req full synthetic oil, which is very expensive. My experience with Tuffys in Ft Myers, Fl has continually been excellent. I set appointments & they are always prepared. I was there this week for reg service plus alignment the work was done professionally and in a timely manner and I'm very pleased. Must say this alot of co who do alignment do not get it right the 1st time, Tuffy did!!!
— Doris J., LaBelle, FL
— Tuffy Fort Myers (Colonial Blvd.)
I own a 2003 Honda CR-V, and take it to Tuffy for my regular maintenance. Well, my AC system finally gave out. Actually, my compressor exploded, sending lots of shrapnel into the evaporator system. The technicians flushed my system out 6 - 7 times, but were still getting particles. Decided it would be wise to replace the evaporator as well. I am so happy they take time and pay attention to all details of my repair. And, by the way, they also noticed the light bulb was burned out on my license plate. I won't take my vehicles any where else. Great personalized service and they truly care about their customers.
— Paula O., Rockford, IL
— Tuffy Rockford
Disclaimer: I haven't had service performed yet. I walked into this particular shop yesterday a wreck because the shop I trusted to work on my car failed me. I "lost" a large part of my exhaust system while pulling onto Tuffy's street. Every single person I met in this shop was wonderful to this crying, shaking mess. They picked up my errant part, looked over what the other shop had given me, told me they would beat the other quote, offered me a loaner car, and then gave me a chocolate chip cookie (because chocolate helps make so much better!). Thank you for being so kind & helpful!!!!
— Denise S., Loves Park, IL
— Tuffy Rockford
I made an appointment for some work on the brakes/ABS system of my SUV,and they got right on the repairs the instant I dropped my car off.Very friendly and professional group,i would highly recommend them to anyone.
— David S., Appleton, WI
— Tuffy Appleton
We've been Tuffy customers for several years. We've brought three vehicles to them and they have always given us the greatest service. That's why we keep coming back. They communicate what they find and what your options are. I like that they keep me in the loop on every possible option. The repairs have always been done quickly and right. When possible they will give you the lowest cost option. We've been there enough that they know us by name. I just brought my newest vehicle in for a checkup. They don't recommend service unless it's absolutely needed. Wouldn't take my vehicles anywhere else.
— Cameron S., Danvers, IL
— Tuffy Bloomington
I had .intermittent noises which was hard to duplicate. I asked Tuffy to do a safety inspection and look for the noise. They (Andy) found one source immediately and fixed it. To find the other noise Andy rode with me to find it. While the ride failed to identify the remaining noise, I was encouraged to bring it back in if I heard it again. Several days later it reoccurred and I brought it back. Andy quickly determined that an engine belt was occasionally rubbing on a plastic shield and fixed it without additional charge. The car has been noise free for more thn a month.
— Mike G., PCB, FL
— Tuffy Panama City Beach
Professional and honest. My go to for repairs and tires. Very happy. D-
— Danny F., Santa Rosa Beach, FL
— Tuffy Panama City Beach
I would recommend them for any of your vehicle needs. Gary and his technicians are very trustworthy and friendly. they took care of my problem and had me back on the road at a reasonable price. I would give them a 5 star rating. thank you Gary and crew.
— Joey ., Lyle, FL
— Tuffy Panama City Beach
Very pleasant staff the manager Jim Stearns was totally awesome we needed a tire and we got there at closing he had the tire ready at 8 AM the next morning and they have great customer service very friendly and outgoing I recommend them to anyone and everyone great business ethics
— Barbara H., Saginaw, MI
— Tuffy Mount Pleasant
This was my first visit to Tuffy in Gahanna. I must say I was very impressed with the excellent customer service I received from Mike Gordon and the excellent car service from the technician, Everett. They did an awesome job !!! Thanks!
— Adrianne C., Groveport , OH
— Tuffy Gahanna
The absolute BEST customer service! Mike and his staff are polite and accommodating. This is hands down my favorite location- I'll be back in the future for all of my vehicle's needs!
— Abby A., Columbus, OH
— Tuffy Gahanna
I was really pleased with the quick customer service, the attention to detail, and the thorough diagnostics on my car. The pricing was excellent and I got my car back quickly! Thank you Jim and team
— Ken H., Mt. Pleasant, MI
— Tuffy Mount Pleasant
I love these guys. Friendly, good and the prices are reasonable. And even more , I trust them.
— Angelle C., ELYRIA, OH
— Tuffy Elyria (Leona St.)
We have had our cars serviced at Tuffy for many years and have always been highly satisfied with the service. We have always felt completely confident in the work they do and in the knowledge that they don't recommend repairs that aren't needed. Art and his mechanics are personable and professional, and I will continue to rely on them to keep my car on the road.
— Leslie R., Wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
I was housesitting in Bloomfield when my alternator decided to die. Living in Oxford, it's a 45 minute drive. After looking up auto shops near me, I found Tuffy. And after looking at their reviews I was sure this was where I needed to take my car. Art and mike were super honest, and willing to make payment arrangements for me. Obviously, this is never what anyone wants to happen. After getting the alternator and battery replaced, I drove home. A few days later my car died again. I was able to get it towed back to Art and he told me my alternator belt was too big and wasn't pulling enough to charge my battery. He then investigated further and said I needed a new radiator can't and cap. I drive a 98 Honda Civic, and the bolts on the radiator were so old they possibly would have to get a whole new radiator. He was able to get it off, but it was cracked and was leaking from 3 of the 4 corners. I had some previous overheating problems, so I knew something was wrong. Honestly, this was the best experience I've had with an auto shop. He was fair, honest, and even showed me the melted fan and cracked radiator. They ended up delivering the wrong type of fan for my car.. So Art got me a rental, on him, until my car was ready to go. I will recommend Art and his team to anyone. You will not be disappointed!
— Jessica B., Oxford, MI
— Tuffy Tire & Auto Service Center Walled Lake
I will take my car no where else. Art's word is gold and his honest excellence is evident throughout his operation.
— Wade M., Commerce Twp, MI
— Tuffy Tire & Auto Service Center Walled Lake
Outstanding service - and more to the point, service with a smile. When you are as un-mechanically inclined as I am, that makes a huge difference. Go into the store on any day and you will find not only new customers like myself, but "old timers" who have obviously been coming back for years. It is easy to see why. Not only was the service fast, but the man at the front desk was unfailingly courteous and answered my questions completely and in an easily understandable way. (Also, I have to add, the interior decor of the front waiting room is probably the most fun that you'll ever see in an auto repair shop. If you have to wait while your car is worked on, this waiting room is about as amusing as you could hope to preoccupy your time.) Anyhow, great place, great people, solid work done fast. You really can't ask for more.
— James E., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
My daughter brought her car in for a possible head gasket leak(Detroit area Honda dealer said it had possible oil in antifreeze reservoir after oil change), but Jim inspected it and said he couldn't find anything wrong other than the oil in the reservoir, everything else checked out and he wasn't sure how the oil got in there. They cleaned it out and told her to come back in a couple of weeks and he'd check it again. He did this at no cost and in a timely manner, we will definitely go back for future work.
— Eric A., Northville, MI
— Tuffy Mount Pleasant
Best service and the guys are awesome- they treat you like family
— Alli B., Omaha, NE
— Tuffy Millard
Best place to take your vehicle. I won't trust anyone else to work on my truck. Down to earth people very honest and will not rip you off. Thanks Sue and Freddy for eveything. We consider yall family.
— Ricky and Tina L., Dunnellon, FL
— Tuffy Ocala
This review is a little late but I really wanted to make sure that Brad gets the credit he most definitely earned and deserves. My sons truck needed some pretty extensive work done. I took it in on a Saturday morning and it was done sooner than quoted and Brad went above and beyond what was expected. I have not taken my cars anywhere else. The service is so worth it!!! Thanks Brad, you have a loyal customer in us.
— Angela H., Grand Rapids, MI
— Tuffy Wyoming
The only thing that bothers me is that I didn't call this place sooner. I have never dealt with someone so willing to go above and beyond for their customers. I called yesterday and spoke to Rob, whom I believe is the manager at this location in Wyoming off of 44th and Clyde Park. I explained the problems my son was having with his truck and he promised that it would be worth it for me to bring it in. I did and it was definitely worth it. Not only did he have fixed what was needed but also something else that would of had me back sooner than later. I didn't feel taken advantage of because I was female, he didn't treat me any less than important. I later had an issue completely unrelated to what was fixed and called Rob up a little panicked, but because he made me feel so comfortable earlier I felt great in calling him. I took it back in and he fixed it at no extra charge. Thanks guys you rock, and you will forever have our business.
— Angela H., Grand Rapuds, MI
— Tuffy Wyoming
While a much-loved employee is gone, Rob and other staff are definitely on task. Must sing praises to a fine, strappin' young lad named Wade. When I kindly refused their transport service when I dropped off my car and opted for the bike ride home, I asked if it was in their job description to first put some air my rear tire. Young Wade hauled the bike out of the van, checked BOTH tires and oiled the chain, inspected alignment, and chatted all the while. I said, "I'll bet you're around the age of my older son." He said, "Twenty-three?" And I said "EXACTLY!" Then when he was done, he asked my name, and reached out to shake my hand. They're all like that at this place. Rob went out of his way to assure expedient service and help with payment arrangements, and Jeff just today checked the air in my Honda's front tires, simply when I asked if he could. Bunch of great people. Highly recommend.
— Kristin G., Wyoming, MI
— Tuffy Wyoming
Brian and his crew are always helpful and courteous. I trust them with my whole family's vehicles and will continue to come here for years to come.
— Jake P., Tampa, FL
— Tuffy Gunn
This is the first time I have ever taken the time to write a review but Tuffys' staff and in particular the Manager Scott and owner Kim went above and beyond to ensure high quality service and to make sure our vehicle was safe to drive with our newborn baby. We live an hour and a half from Fargo, ND but this experience will definitely bring us back to this store for our repair work They not only worked hard on our vehicle but also worked well to ensure we could afford the priority and neccesary repairs
— Desiree K., Park Rapids, ND
— Tuffy Fargo
Great service, came in for oil change and tire patch. Tire was put back on car and I wasn't charged for it!
— Sean D., Gretna, NE
— Tuffy Millard
I have always had best service at tuffy with both of my vehicles more than a decade old they always suggest options within your budget and they are trust worthy .
— jay ., Omaha, NE
— Tuffy Millard
Manager Steve and all people working here were fantastic and work hard to get you out the door fast as inexpensively as possible!
— Matt O., Fort Myers, FL
— Tuffy South Fort Myers
As a medical courier I depend on my vehicle, to keep me and my precious cargo safe. To keep it in tip top shape, I trust the Leona street Tuffy team.
— Sandi R., Elyria, OH
— Tuffy Elyria (Leona St.)
I have been going to Tuffy on Leona St in Elyria for several years. Excellent service, they get the job done in a professional manner. Customer service is great. Thank you Jesse and all the workers . I highly recommend!
— Kathy A., Elyria, OH
— Tuffy Elyria (Leona St.)
Great people who are honest and treats the customer right.
— Evelyn L., Elyria, OH
— Tuffy Elyria (Leona St.)
Have been going to Tuffy's for many years. Have always had excellent service from the very beginning. They get the work done in a timely manner and have a courtesy vehicle for your use if needed. Will continue going there and highly recommend their service to anyone.
— Brian D., Fargo, ND
— Tuffy Fargo
I have been bringing my vehicles to Tuffys since it opened and I have never had a bad experience. The guys are great at explaining what they have found and what needs to be done. They are not pushy if for some reason you do not want to fix whatever needs to be done at that time. They are always willing to work you in in an emergency too.
— Vernee M., Fargo, ND
— Tuffy Fargo
I have had my vehicles serviced by Tuffy's for the last 3 years and have always had excellent service. Honest hard working people who will do whatever it takes to help us with our vehicle issues.
— Lisa D., Appleton, WI
— Tuffy Appleton
Very awesome! I actually look forward to getting my oil changed! Really nice and helpful people there
— Lilia G., Omaha, NE
— Tuffy Millard
This place is great. They fix my truck and help me with the coffee machine which I have never been able to figure out.
— Michael H., MOORHEAD, ND
— Tuffy Fargo
The guys there are always so personable and are really informative. They've helped me out every time something bad has happened to my car! Once when my car was in for major repairs they lent me a loaner, which I needed to do my job. Thank you Scott and Ray and the entire team of hard workers!! You make my day!
— Mandy J., Moorhead, MN
— Tuffy Fargo
Replaced oxygen sensors at a fair price.Good service and courteous to customers.Offer free pop and coffe while you wait.
— steve j., tinley park, IL
— Tuffy Lockport
Sue, Chris and Paul are a class act! Their knowledge and experience in car repair in encyclopedic. I have never left Tuffy's less than totally satisfied. I tried to give a rating of 100 stars but the system would only let me give 5.
— Robert J., Lockport, IL
— Tuffy Lockport
You guys are awesome. You take care of your customers. You look at the best interest of your customers. I don't trust my car to many people but you have earned my trust
— Shaun G., Rockford, IL
— Tuffy Rockford
I have been going to Tuffy's @ the Leona St. Elyria location for years. I always feel @ home. "Everyone" is very honest, courteous & friendly. 5 stars from me. Thank You to all.
— Becky W., Lagrange, OH
— Tuffy Elyria (Leona St.)
Very professional service, Nick and Steve went above and beyond to get my 4-Runner running the way it should! Thanks!!
— JOHN D., CAPE CORAL, FL
— Tuffy South Fort Myers
Steve the manager gave us outstanding service. He went above and beyond to help us. We had a tire blow out on our box trailer and they were about to close he said he didn't want to leave us stranded so they stayed open and put four new tires on our trailer. He even gave us water for the dog. The place was very clean and we were on our way in no time. Steve is an excellent stand-up guy.
— Dennis H., New Smyrna Beach, FL
— Tuffy South Fort Myers
always friendly don't push repairs. I feel they and honest and helpful
— carol b., elyria, OH
— Tuffy Elyria (Leona St.)
Tuffy's has always been great! They explain things to me and always work hard to get me in during times I am available. The guys are all great! Thanks for taking such good car of me and my "baby"!
— Donna E., West Fargo, ND
— Tuffy Fargo
Scott and the crew are always in top form. Work gets done well and usually ahead of schedule. Keep up the good work, guys!!
— Tom G., Fargo, ND
— Tuffy Fargo
Brian at Tuffy always has my first call for service. He's worked on 3 of my vehicles (02 Celica,95 jetta, 06 xterra) and his crew always do a fantastic job. He's knowledgeable, friendly and flexible and finishes in the timeframe he gives you. You just can't beat that now-a-days. I would certainly recommend stopping in at Tuffy and speaking to Brian before you make a firm decision on going somewhere else.
— George T., Chambers III, FL
— Tuffy Gunn
Great service, I Got right in for an A/C inspection. Problems were quickly identified and I was able to come back at a later date for installation. Problem with the A/C are gone, very happy with Garry and his entire crew. Thanks
— Bill D., Panama City, FL
— Tuffy Panama City Beach
Always top notch service at Tuffy! Had them put new tires on my car, and appreciated the honest opinion on which would be best.
— Julia K., Toledo, OH
— Tuffy Toledo (Central Ave.)
Tuffy on Leona St. In Elyria is truly a Trustworthy, friendly place to have your vehicle serviced. I would highly recommend this facility to you and all my friends. They have a courteous and knowable staff working there. I consider this Business a five star rating.
— Rollie G., Camarillo, OH
— Tuffy Elyria (Leona St.)
Tuffy always provides excellent service whenever I go in, there's no one else I would trust with my vehicle. Thank you for all that you do Tuffy!
— Alexis G., Mount Pleasant, MI
— Tuffy Mount Pleasant
Thank you thank you thank you! While driving north from the Detroit area to northern Michigan, my temperature gauge suddenly short up and the idiot light came on for over heating engine. I pulled off the highway and found the Tuffy store just in time. I went inside, was greeted in a friendly and prompt manner. I explained my problem and was given a reassuring response. Once my car was taken in and looked at, the problem was solved easily and with a friendly smile. I was back on the road within two hours of the onset of my emergency. This store is well run with friendly and professional staff. Thank you for such wonderful help!
— Pat O., Kewadin, MI
— Tuffy Mount Pleasant
We've been taking my car to this Tuffy location for almost 10 years. We came the first time because of their location, but we've kept coming back because we are so satisfied. It's not just oil changes and mufflers - we've had major engine repairs as well. I love that it is a locally-focused, family-owned business. Rick and Emily are straight-shooters, honest, and they really care that the work is done right. They include discounts even when I forget my coupon, and they always stand by their quoted price even if it turns out they made an error (hey, it happened once). The mechanics seem to be happy and stick around (always a good sign). I have always received quality service and fair pricing from this Tuffy shop. I recommend them them highly.
— Lorraine A., Portage, MI
— Tuffy Portage
Wow. I can't say enough good things about the service we received at Tuffy Panama City Beach. Friday afternoon on July 4th weekend we were headed back to Atlanta after our vacation and the water pump on our GMC Yukon blew. Our car was loaded with all of our bags and we had our bikes on a bike rack. There were no rental cars available and I had no idea how we were going to find a place to stay and manage to get our belongings to and from the service center. The assistant manager and Clyde (our service tech) agreed to stay late and fix our car so that we could make it back to Atlanta without the hassle and expense the overnight was going to cause. Their prices were reasonable, they had all the parts in stock, everyone was super friendly, they were very knowledgeable and they stayed late to fix our car. I don't see how you could possibly do better than Tuffy PCB for car service.
— Scott W., Marietta, GA
— Tuffy Panama City Beach
The car care service people are so nice and courteous. The service was excellent and I was most impressed with the options. Thank you for your quick and efficient service.
— Dussina W., Lorain, OH
— Tuffy Elyria (Leona St.)
I am so thrilled to have Tuffy - and Jim the owner/manager - in my hometown! The service is always fast, they keep me informed, they are very fair with pricing, and are great communicators about my vehicle - taking time to explain the how and why! I'm really glad they are here and enjoy taking my cars to Jim at Tuffy!! Rock on!
— Bill O., Mt. Pleasant, MI
— Tuffy Mount Pleasant
I have experienced good & reliable service, the team here is honest and very knowledgeable been coming here for years and recommend it highly thanks guys
— kim s., elyria, OH
— Tuffy Elyria (Leona St.)
I've come to this Tuffy location for service a couple of times and Josh and the crew are very kind and helpful. Each time I come I feel like family. I sit in the lobby and actually have a good time talking to Josh and some of the other customers. They make you feel quite comfortable. A place where you can ask anything about your car! I would recommend this location or Josh's Dad's location also in Walled Lake. Keep up the great work guys!
— Marilyn R., Farmington Hills, MI
— Tuffy Farmington Hills
I needed a catalytic converter pipe welded. I called around and everyone said to make an appointment in a few days. Called Tuffy Auto Service. Was greeted professionally. Staff and owner are skilled, polite and friendly. They made time the same day. Was asked to arrive at 2 pm. They took my car promptly at 2 pm and did the welding and installed a hose clamp (no charge). They checked my fluids to make sure levels were right. Due to their professionalism I agreed to have my power steering fluid flushed. Steering greatly improved. Will definately use them in the future.Q
— Gene K., Farmington Hills, MI
— Tuffy Farmington Hills
Thank you to Josh at tuffy Farmington hills, for making my car repair a stress free experience this morning. my car was done on time and the ride to work awesome!! thank you to to Nicholas for a great job!
— barbara ., farmington hills, MI
— Tuffy Farmington Hills
Tuffy in Farmington hills on Halsted is the best place I get my car services. The owner Josh Rott is extremely efficient and friendly. I would not go elsewhere. So happy I find mechanics I can trust. I went today, my car was being checked, and just told Christopher a problem with the gas door, he looked at it and fixed it graciously! He made my day!! no more problem to put gas!!!
— barbara ., farmington hills, MI
— Tuffy Farmington Hills
I liked the service of this location very much staff was most supportive and checked my vehicle and did oil change correctly
— Kranthi E., Farmington Hills, MI
— Tuffy Farmington Hills
I am lucky to have been with this Tuffy's for several years and have always had excellent service. I highly recommend them for their service and friendliness.
— Mickey T., Lorain, OH
— Tuffy Elyria (Leona St.)
My "go to" auto service center. They have earned my trust and confidence by demonstrating competence even with unusual auto repair issues. They have also been very fair in pricing. I love this place and recommend it to my friends!!
— Karen D., North Ridgeville, OH
— Tuffy Elyria (Leona St.)
Many, many years of great service. I appreciate their thoroughness.
— Richard W., Elyria, OH
— Tuffy Elyria (Leona St.)
I bought a Groupon for an oil change and a tire change. Well I should have done my homework as my suv takes a full synthetic oil not the partial synthetic oil. I thought I waisted my money but nope, Chris and I figured it out and I did not lose a penny! Very professional and personal care was given to me and my SVU. If you do not change you own oil, or you just do not have the time to do it yourself. Do yourself a favor and go to TUFFY, you of course will be told what is wrong but they DO NOT PRESSURE you into anything. I am so happy and yes this is the first time I have used them, but I will go back. Ty
— DANIEL S., LEHIGH ACRES, FL
— Tuffy Fort Myers (Colonial Blvd.)
I bought a Groupon for an oil change and a tire change. Well I should have done my homework as my suv takes a full synthetic oil not the partial synthetic oil. I thought I waisted my money but nope, Chris and I figured it out and I did not lose a penny! Very professional and personal care was given to me and my SVU. If you do not change you own oil, or you just do not have the time to do it yourself. Do yourself a favor and go to TUFFY, you of course will be told what is wrong but they DO NOT PRESSURE you into anything. I am so happy and yes this is the first time I have used them, but I will go back. Ty
— DANIEL S., LEHIGH ACRES, FL
— Tuffy Fort Myers (Colonial Blvd.)
When you are 10 hours away from home with car troubles...its nice to find a trustworthy place for repairs. Gary, Brian, Mike and Clyde were super in meeting our repair needs. They now even seem like friends that we will visit again at Tuffys on our next Fl vacation. If your vehicle needs help in Panama City Beach go see the helpful folks at Tuffys.
— James D., Somerset, FL
— Tuffy Panama City Beach
The guys there are always nice to me and take care of my car quickly. I'm always happy with the service I get at this location.
— Charles S., Toledo, OH
— Tuffy Toledo (Central Ave.)
I've been taking my cars to Tuffy for years and they have been nothing short of excellent. They take the time to explain issues, provide fair rates and stand by their work.
— Dave H., Fargo, ND
— Tuffy Fargo
At Tuffy's Auto Service, you get great service with honest estimates you can rely on. Scott Miller has been especially helpful and can always schedule me in for a repair or quick oil change. I have been a customer here for over 5 years and never been disappointed. I remain a loyal customer. Thanks Tuffy!
— Lisa L., West Fargo, ND
— Tuffy Fargo
Scott and the guys at Tuffys are a great crew. Always seem to find time for my "emergencies" and usually on the same day. They will arrange for everything from start to finish. Which means more than once Scott even lined up the tow trucks for me. Appreciate the extra effort, and always the offer of the loaner car.
— Nadine A., West Fargo, ND
— Tuffy Fargo
I recently brought my Scion to a Local Toyota dealership in the Naples area because of a rattle over the rear view mirror. I was told I really needed brakes and new tires. My son, who is in the business, told me to get another opinion from Tuffy's. As it turned out, my maintenance light came on so I called Tuffy's to get an oil change...and to check the brakes and tires. Needless to say, I did not need brakes and tires at this time. Steve's professionalism and honesty is A+ in my book. I will be his customer for future services to my car. Thanks to Steve and his staff!!!
— Lydia G., Estero, FL
— Tuffy South Fort Myers
Great service. Don't try to sell you something you don't need like other repair shops. Service did not take long for a brake job. I always recommend this shop in Elyria. Have been coming here for years for brake work. Great warranties.
— Larry M., South Amherst , OH
— Tuffy Elyria (Leona St.)
I was impressed with the way tuffys could get my van in right away and get it up and going in a very timely manner. the employees were very polite and informitive
— mike l., Fargo, ND
— Tuffy Fargo
I just want to let corrporate know how lucky they are to have John at the Batavia Tuffy... He is professional , he is knowledgable, but most important helpful and compassionate to the customer who might be upset with car issues... I feel he is the real deal.. He has treated us honestly and you can't ask for more in this day and age... My husband use to be in the buisness so I know if John wasn't all I said we would not go to your Batavia Tuffy... PLease treat him good so we can keep him at our Batavia location... Linda Cattero
— Linda C., Batavia, IL
— Tuffy Batavia
On Saturday May 21st, with less than 1/2 hour until closing Tuffy's took the extra time to check out my vehicle after having been towed there after running over a piece of metal on the highway on my way to St. Louis. I am a 77 year old woman traveling by myself, and they provided excellent service and didn't give me the runaround about needing service that wasn't necessary. Within 20 mins I was back on the road on my way to St. Louis. Not only were they professional but very friendly and caring too!
— Charlene E., Ottawa, IL
— Tuffy Bloomington
Good customer service and very friendly. They always explain what is wrong with the vehicle.
— Justin L., Fargo, ND
— Tuffy Fargo
They have excellent service and explain whats wrong with vehicle and very friendly.
— Justin L., Fargo, ND
— Tuffy Fargo
Just wanted to say thank you to Roger for his excellent customer service with helping me with my brakes. My brakes work almost "too good" now! Thank you ~ Michelle
— Michelle K., Bellevue, NE
— Tuffy Bellevue
Tuffy Bellevue always provides exceptional service both on the technical side and the personal side. Jim and his employees will treat you right and most importantly are HONEST and trustworthy. They don't try and sell you anything you don't need and will take you into the shop to show and explain the issue. Great shop and great guys!
— Nick C., Bellevue, NE
— Tuffy Bellevue
The guys at Tuffy were great. Great Service! Fair Pricing! I recommend this auto repair center.
— Daniel S., Fort Mill, SC
— Tuffy Fort Mill
Tuffy is the best place for great service and great value. All the staff are polite and helpful and clearly put the customer first. Tommy, the technician who looked after my vehicle was great, courteous and very informative. Highly recommended.
— Andre C., Panama City, FL
— Tuffy Panama City Beach
Very helpful staff! I came in to have my brakes replaced near the end of the workday, and instead of turning me away they just made a team effort to finish the job more quickly than estimated. This was a life-saver, as I was out of town on a trip and needed the work done quickly.
— James M., Toledo, OH
— Tuffy Toledo (Central Ave.)
Towed in 97 Thunderbird to Gunn Hwy location, recommended by neighbors, after AC compressor seized and fan belt broke .. impressed with work and subsequently returned for new tires, brakes, shocks, and AC evaporator .. car running like new .. https
— john S., Tampa , FL
— Tuffy Gunn
I am always very pleased with the excellent service every time. whether it is a big or small job. always satisfied.
— kevin a., wortham, FL
— Tuffy Gunn
I would recommend Tuffys to everyone, they are very friendly and accomidating, and they do great work, price is affordable, so if you need anything done to your vehicle I'd recommend Tuffys for your next auto repair!
— Marty W., Farmer City, IL
— Tuffy Bloomington
My husband and I had been at a very poorly run Tuffy muffler in Saginaw. We happened across this Tuffy, and thought we would take a chance on a better experience. From the moment we entered the shop we knew we were in good , caring hands ! Paul and his associates were professional, knowledgable, and kind. It was like being in the service stations of our youth. We will definitely drive the extra few miles to return to this Tuffy shop as needed. Thank You !!
— Maureen and Bruce C., Bridgeport, MI
— Tuffy Flint (W. Pierson Rd.)
Fixed my brakes the same day I brought my car in to be fixed.
— Ryan M., Troy, MI
— Tuffy Troy Auto Repair
The team at Tuffy Troy has always done a great job for me. Scheduling me to meet my needs. When my daughter/son in law were in town from Chicago and needed emergency service twice, Chuck/John took care of them on the same day.
— Bill P., Bloomfield Village, MI
— Tuffy Troy Auto Repair
I have been reading the other reviews, & it is hard to add anything new. Very Happy with their service! They take the time to explain, & they provide various options. The prices are reasonable. They do not try to sell you something you don't need. I Trust Them! Keep up the good work.
— Margaret M., Madison Heights, MI
— Tuffy Troy Auto Repair
Professional, Courteous and Trustworthy. The only place I go to for service. Thank you!
— Robert w., Troy, MI
— Tuffy Troy Auto Repair
Have always been satisfied with the work and direction I have received from John, Chuck and all the staff at Tuffy. Appreciate all your help.
— Jim A., Troy, MI
— Tuffy Troy Auto Repair
The guys at Tuffy always give a great explanation on what and why repairs need to be done. I trust that they are being honest and are giving me a reasonable rate. I've been taking our cars there for many years and never feel I need a second quote.
— Colleen B., Clawson, MI
— Tuffy Troy Auto Repair
We have been customers of this Tuffy shop for many years. Always receive great service. If you need any repairs or oil changes, this is the place to go.
— Ramona D., Troy, MI
— Tuffy Troy Auto Repair
Over the period of several years, I have come to depend on TuffyTroy for excellent service and work. I feel that they are trustworthy friends whose advise I accept and who never pressure me to spend more than necessary.
— Steve C., Rochester Hills, MI
— Tuffy Troy Auto Repair
Tuffy is our choice for all car maintenance. John and Chuck run a fair, trustworthy and professional business. I have been doing business with them for several years and would highly recommend their Tuffy location.
— Jim C., Troy, MI
— Tuffy Troy Auto Repair
I had a loud sounding exhaust in my Sienna and I went to Tuffy to have it diagnosed. I was greeting by a very friendly manager in a very clean and well organized lobby. The manager told me everything the staff was going to do upfront to get me back on the road and they delivered with their price quote and service. After I got back on the road, I noticed the repair hadn't quite gotten the noise quieted during heavier acceleration, so I took my van back the next day. Again, the manager was really nice and so was the technician I had contact with. They fixed additional holes that were present but difficult to spot and told me there was no charge for the return visit! I got back to work that day and told the men and women I work with that if they are in the area of Sylvania and need any mechanical auto work done to make it a point to visit Tuffy on Central Ave in Sylvania. What a terrific experience I had! Great job there Tuffy!!
— Marc M., Toledo, OH
— Tuffy Toledo (Central Ave.)
You all did a fantastic job. Your staff were so helpful and kind . Without any notice you had my car in and out in timely fashion thank you bunches Rhonda
— Rhonda S., Panama City Beach, FL
— Tuffy Panama City Beach
The very best shop in Fort Wayne..Scott and his crew don't get any better
— Ken A., Ft. Wayne, IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
EXCELLENT this is the second time I have had an emergency problem with my car and not only did you take my car immediately but gave me a ride home both times and fixed my car the same day! Everyone I spoke with were VERY nice, informative, knowledgeable, courteous, and prompt!!! I can not Thank you enough, I work over an hour away and can't be without my car. Your location and hours are very convenient and prices are better than what I paid in the city. Thank you again!!
— Cheryl H., Lake in the Hills, IL
— Tuffy Lake in the Hills
I went in for an alignment. The guys were great! They went over everything on my car. Keep up the excellent work guys on Central Ave. I will definitely recommend others and I myself will come back for service.
— Mike G., Toledo, OH
— Tuffy Toledo (Central Ave.)
My first experience with Tuffy Central was when my son's car was making this loud noise that could heard from the inside but not the outside. I had gone to a few different shops no one could seem to figure out what the problem was. I stumbled into Tuffy and that same DAY, the car was fixed! Everyone at Tuffy Central is awesome, from Manager Chris to Assistant Manager John, who I have been working with most recently. I always feel like I'm being treated honestly and fairly by true professionals. The prices are not only competitive, they go out of their way to make sure you get all the discounts available, I have four cars in my family. I will be taking them all to Tuffy Central for all my service needs. Chris, John and the entire crew, you guys are the greatest! Thank you! Harold Lindsey.
— Harold L., Toledo, OH
— Tuffy Toledo (Central Ave.)
I arrived at Tuffy after going to several other repair services. I needed a new tire on my Saturn and each place I went to required a 2 hour wait. I went to Tuffy's and Craig had several other projects he and his team were working on, but I explained to him that I was in a big rush. He told me he could have me out in 20 minutes; he had me out in 15, Service was excellent and he really helped me out when I needed it! Excellent company.
— Noah E., Delta, OH
— Tuffy Toledo (Central Ave.)
Outstanding Service! Took my sons car here due to power steering, lights and tire issues. The work was completed a day earlier than projected. I was given a loaner car and they offered an easy pay solution so I could get everything I needed completed at one time. The guy who called me back was really nice and I didn't feel like I was getting taken advantage of. I will be referring all my friends. Best Service in town.
— Zolisha W., Normal, IL
— Tuffy Bloomington
These guys are amazing. Our car broke down and they were kind enough to stay open tell our car was fixed. Thanks to them we made it back home after a long day. I would recommend them to anyone, these are hard working and good people you want working on your vehicle and for a good price!
— Brittany P., Traverse city , MI
— Tuffy Mount Pleasant
I went into grove city tuffy yesterday after I left bills on Broadway(total ripoff), and they got right to the problem. I had my radiator fan replaced and now my car runs like a new car. I am more than pleased. They always do a kickass job!
— Angie A., Grove city, OH
— Tuffy Grove City
I live in Largo FL now but waited till my next trip back to PCB to have my truck worked on. Why! The people at Tuffys in PCB are honest and friendly. They don't repair what doesn't need repaired and tell you upfront what is needed and the cost... I highly recommend them to all who ask.
— Valerie D., Largo, FL
— Tuffy Panama City Beach
the only complaint i have is that you sent me a coupon that i couldn't use because i had used one that i received in mail circular. I believe your own coupon shouldn't have been sent to me. If u had looked up my account you would have seen that i was coming in to have my car serviced on the a date that was in the timeline of the coupon. You would have Caught that mistake and not sent that coupon if you knew that wouldn't have been able 2 use it because no where in the letter did say i couldn't used it with any other offer so me as a valued customer i should have received the extra 10 percent off. So my suggestion to use to check your appointment book before sending out your coupons!
— roxy g., , IL
— Tuffy Bloomington
If you are a snowbird, like we are, and you run into car trouble and need an honest shop, this is your place. We had been at our rental townhome only a couple of days when I discovered the battery to our 2007 Buick LaCrosse was dead. I did some checking on the internet for reliable and honest shops and after reading bad reviews on most of the ones close to us, came upon Tuffy's in Panama City Beach, a 15 mile drive. Had the car towed there and they replaced the battery and did an electrical systems check. Drove the car home and it was dead the next morning. Called Tuffy's and THEY had it towed back to them, this time replacing the alternator. Some might question how i could be satisfied. Well, I checked their pricing by doing my own research, and the costs of the repairs was spot on with what it should have been. Thanks to Gary and his crew.
— Mike D., Kansas City, MO
— Tuffy Panama City Beach
I LOVE THIS TUFFY! I have had multiple issues with my tires and they always save my day. The managers are wonderful and Tommy the mechanic is a gem! I just bought 2 tires and am looking forward to purchase more in the future! THANK YOU GUYS!
— Whitney P., Panama City, FL
— Tuffy Panama City Beach
— Aalea R., Toledo , OH
— Tuffy Toledo (Central Ave.)
Always excellent service - everyone at the shop is friendly, knowledgeable and efficient. I highly recommend to everyone!!!
— HEIDI S., ELYRIA, OH
— Tuffy Elyria (Leona St.)
Love the professionalism at this place, yet I always feel like family. I've been coming here for about 20 years, and have never had a problem.
— Linda W., Lorain, OH
— Tuffy Elyria (Leona St.)
I`m thankful that they are there to take such good care of my car!!
— cherie j., elyria, OH
— Tuffy Elyria (Leona St.)
I MADE AN APPOINTMENT WITH STEVE FOR A FREE OIL CHANGE THAT I PURCHASED AT A SILENT AUCTION FOR SPIRIT OF CHRISTMAS IN DECEMBER. I MENTIONED THAT I HAD A FREE OIL CHANGE CERTIFICATE AND I THOUGHT I WOULD BE GIVEN THE RUN AROUND FOR AN APPOINTMENT. BUT THAT DID NOT HAPPEN. THEY HAD AN OPENING IN A FEW DAYS IN THE AM WHICH I PREFER AND I BOOKED IT. WHEN I ARRIVED NICK TOOK MY INFORMATION AND OFFERED ME A COFFEE FROM THE COFFEE STATION AND SAID TO MAKE MY SELF COMFORTABLE AND IT WOULD BE ABOUT AN HOUR SINCE I WAS WAITING FOR THE CAR. I WAS IMPRESSED WITH THE AMOUNT OF PHONE CALLS THEY WERE RECEIVING AND THE PLEASANT WAY NICK HANDLED EACH CALL. THE WAITING AREA WAS CLEAN, NEAT, AND COMFORTABLE. THE COFFEE WAS GOOD TOO. THERE WERE A COUPLE OF PEOPLE IN THE WAITING ROOM AND WE STARTED TO TALK. I WAS THE ONLY PERSON THAT WAS A NEW CUSTOMER AND THEY ALL SPOKE VERY HIGHLY OF THE TUFFY LOCATION AND THE STAFF. SOON AFTER I SAW MY CAR ON THE RACK STEVE CAME IN, INTRODUCED HIMSELF TO ME AND SAID THAT MY FRONT BRAKES WERE IN NEED OF REPLACEMENT, AND THAT MY TIRES WERE VERY LOW ON TREAD. I KNEW I WOULD HAVE TO REPLACE THE TIRES SOON BUT I DID NOT KNOW ABOUT THE BRAKES. HE SAID THAT I COULD WAIT ON THE TIRES BUT THAT I SHOULD CONSIDER GETTING THE BRAKES FIXED IF NOT TODAY VERY SOON. HE TOLD ME THAT THEY WOULD DO THE OIL CHANGE AND HE WOULD COME BACK TO SEE WHAT I WANTED TO DO, IF ANYTHING ELSE TODAY. I DECIDED TO GET THE FRONT BRAKES DONE AND HE HAD THE TIRES IN STOCK - AND THAT THERE WAS A SPECIAL PAYMENT PLAN THAT I WAS ELIGIBLE FOR . THERE WAS NO PRESSURE IN THE SALE OF THE TIRES OR THE BRAKES. HE LEFT THAT DECISION UP TO ME. I THINK I DID THE RIGHT THING. THEN HE SAID THE CAR WOULD BE THERE FOR ABOUT 3 HOURS AND THAT ONE OF THE FELLAS THERE, THE OWNER, WOULD BE HAPPY TO DRIVE ME HOME IF I HAD SOMEONE TO BRING ME BACK TO PICK UP THE CAR WHEN IT WAS DONE. I TOOK HIM UP ON THE OFFER FOR THE RIDE. NICK CALLED ME BEFORE THE CAR WAS DONE AND I GOT A RIDE BACK TO TUFFYS. WHEN I ARRIVED THEY WERE GETTING READY TO TEST DRIVE THE CAR. NICK EXPLAINED WHAT WAS DONE, AND WHAT I SHOULD LOOK FOR AS I WILL NEED TO GET THE BACK BRAKES DONE IN THE FUTURE. THE CAR WAS RETURNED AND AWAY I WENT. FEELING SATISFIED CUSTOMER AND LIKE I NOW BELONG TO THE TUFFY FAMILY. WE WENT OUT TO DINNER WITH FRIENDS TONIGHT AND I HAVE TOLD EVERYONE AT OUR TABLE ABOUT TUFFY'S AND HOW I WAS TREATED, ETC. THANKS FOR TAKING SUCH GOOD CARE OF ME . JO ANN SHANER
— JO ANN S., FT. MYERS, FL
— Tuffy South Fort Myers
I have been coming to Tuffy for years. The quality of work is excellent. I recommend Tuffy to anyone.
— Lisa A., Tampa, FL
— Tuffy Gunn
I worked with Mike on the manifold repairs on my ford truck. I was very pleased with how he informed me of how the repairs would be made, potential problems that could be encountered, as well as going beyond the initial repair to ensure I would be leaving their shop with a safe vehicle. Not only did my repairs get done at half the cost of the places I got estimates from, they also looked my truck over, brakes, fluids, checked for leaks, aired up my tires, greased my front end, all at no extra charge. They also have easy pay which in this economy is a great way to get work done on a flexible payment plan. Thank you Mike for revitalizing the power that my truck lost and was in desperate need of having. I highly recommend talking to Mike at tuffy for any of your automotive needs. I plan on getting more work done there.
— jonathan r., Colfax, IL
— Tuffy Bloomington
I recently moved here from Kentucky, I had no clue where to take my SUV to get oil change. Everyone always has signs Oil change $19.99 special. I looked online to check reviews and I asked around ( lady's I work with) everyone said to take to Tuffy!! So I did ! I have now used their services twice and I can tell you they are great guys there. I will continue to use their services. weather oil change or new tires.
— Ashley B., Gibsonburg, OH
— Tuffy Toledo (Central Ave.)
Tuffy had extremely excellent service! Very fast and very nice! I will definitely take my car to them anytime it has an issue because this place is quality. I would really recommend Tuffy to a friend!
— Allisen M., Sylvania, OH
— Tuffy Toledo (Central Ave.)
Been looking to find some place that I felt I could trust. Craig ( manager ) definitely made this happen. He went above and beyond and I will recommend Tuffy on Central by King to family and friends 5 star
— Mark B., Rossford, OH
— Tuffy Toledo (Central Ave.)
A++ Great Service here. Went for just an oil change, but the manager Craig was so professional and helpful, the normal expectation you have for a oil change/auto shop was completely exceeded. I highly recommend this place. It was clean, good atmosphere, and you don't feel like you might get ripped off... and you don't! Kudos to everyone at this location for going above and beyond.
— Nate S., Toledo, OH
— Tuffy Toledo (Central Ave.)
The mechanics were professional, honest, very competent, and friendly. They were efficient, effective and friendly. We felt valued and very fortunate in bringing our car in for repair.
— Clyde B., Killian, IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
I had a flat tire on the way to the beach in Panama City. Stopped at Tuffy Auto Service to check on getting a replacement. Gary the service manager came out and got my bad tire out from under my car. He noticed my other tires were in bad shape also. He priced me 4 new tires and an alignment. I called back home to my tire people and Garys price was better than I could get at home. He set me up and explained every step they were doing to my alignment to keep my tires form wearing like they were. Excellent service and the staff were friendly and returned all my calls. I wish they were closer so I could do all my business with them. They made my vacation so much better than it could have been. Great guys!!!
— Scott C., Albion, IL
— Tuffy Panama City Beach
In November 2014 I was here in Panama City Beach for the Emerald Coast Cruizin when the shifter cable on my 1955 Chevy Belair broke. I had no idea who to call since we did not live in this area. The AAA website recommended Tuffy, which was located just down the street from the show field where my car was parked. I contacted them first thing Friday morning and by late that afternoon, my car was repaired! Gary and his mechanic Tim went above any expectation that I had. They were knowledgeable, they were nice, and the final price was extremely reasonable. Their customer service couldn't have been any better. Without reservation, I highly recommend this company for your automotive needs.
— James W., Goodlettsville, TN
— Tuffy Panama City Beach
Gary and the guys at Tuffys not only fixed the leaking oil pan gasket, but gave me a ride home (thanks Clyde) and had a very nice guy pick me up in the morning, as a local these guys are who i would recommend to guests and visitors, honest guys, great mechanics, the best in PCB, wiil definately return when mechanical work is needed, thanks again Gary.
— Dan L., Watersound, FL
— Tuffy Panama City Beach
I was visiting relatives in Destin and Port St. Joe recently and noticed a roaring on the left side of my vehicle. After many phone calls and worry, I took it into Tuffy Panama City Beach to have it checked out. I have never met a friendlier or more professional office and business. Gary and Mike made me feel very comfortable and went to great lengths to make sure the car was checked thoroughly. Upon an extensive check, they found a left wheel bearing needed to be replaced. They read over my extended warranty with Honda and since I was close enough to a Honda Dealership, I would have to take it there for repair. They were very cordial, professional and courteous to me and every other customer that came in while I was there. I would definitely recommend Tuffy Panama City Beach to anyone with a car problem in that area. Thanks to everyone there that helped me through this trying time. Praying blessings for you all and your management.
— JoAnn H., Tampa, FL
— Tuffy Panama City Beach
Drove down from Louisville without AC. Someone recommended Tuffy. Professional service. Found the problem and fixed it. Within 75 mins. We come to PC Beach frequently. We are glad to have a responsible establishment in case of car trouble.
— Marsha A., Panama City Beach, FL
— Tuffy Panama City Beach
What and extremely friendly and honest staff! Great experience I could not have asked for better service.
— Heather W., Shelbyville, IL
— Tuffy Panama City Beach
Mike and the team are great, they have worked on my car and a friends, they towed my car for a very reasonable price, after pricing the fix i decided the car was beyond repair as it had 320k on it, so i donated it to Goodwill, Mike sat the car in their lot until Goodwill came to pick it up, I always advise people around here to give Tuffys a try, they are good people.
— daniel l., santa rosa beach, FL
— Tuffy Panama City Beach
I brought my 2005 Jaguar S type in as the steering was making a squeaking noise. I looked at the forums on the web and then contacted Gary at Tuffy's . He knew of the problem and the quick fix was an additive. I set an appointment and when I arrived my car was immediately and professional dealt with. It is now back to what it was and I was charged a 1 hour labour charge and the additive for $90. When you drive a Jaguar you need to b careful where you get service as some will automatically add some unnecessary cost. I would recommend these guys anytime. And as a tourist I am especially impressed with my treatment. Thanks very much.
— Terry L., Toronto, ON
— Tuffy Panama City Beach
Thanks to Gary, Mike and Jesse for their professional approach to our repair. This was a major repair and they completed it in good time and honored the pre-determined quote. Very pleasant to deal with and glad the repairs were done so we can enjoy the rest of our southern vacation. I highly recommend this location for good service and fair pricing.
— Ken C., North Bay, ON
— Tuffy Panama City Beach
I have had a little bit of everything done on my cars and truck in the Fort Wayne Jefferson location. From a complete suspension overhaul on my Envoy, to all new break lines on my truck, the work done was always excellent and the vehicle was returned clean. Marvin and Scott are friendly and were ready to answer any questions I had.
— Mike D., Fort Wayne, IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
The people there are very friendly and kind. I do not know much about cars in general and they broke everything down for me in a way I could understand. They are always very helpful and answer any questions I have in a knowledgeable way. They are very quick and provide great service!
— Hannah B., Ft. Wayne, IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
Scott, his dad , Jeff and all the staff at the Jefferson Blvd location are just exceptional ! We have been taking all our cars there for the past 7 years and have recommends everyone who asks me for car service to go there.. They treat everyone like family, they are honest and efficient!
— Stanley C., Ft. Wayne, IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
For car problems this is the place I go and trust. Mgr. Scott and Marv and the rest of them are all great and trust worthy. Just had brakes done on my 2007 Toy Van and I'm very pleased like always. Hard to find reliable honest car people today and these guys are highly recommended.
— Miles F., Fort Wayne, IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
We went to Tuffy's on Fields-Ertel, in Cincinnati, for 12 years to have both of our cars serviced, from oil changes to major repairs. We always felt like Bob, the owner, and Jeff, the manager, did everything they could to help us as well as to save us money. They were always cheerful, friendly and above all, honest. We trusted them and knew they would give us the best price they could, even when they had to go out of their way to do so. We would highly recommend them to anyone if you want to have peace of mind that you are getting an honest estimate and that your car is in good hands to have a job well done. We came to think of them as family and our one regret is that we moved and no longer have them to service our cars.
— Nan F., Nolensville, TN
— Tuffy Fields-Ertel Cincinnati
While I take care of most of my work myself, anytime I have run into a task I cannot do without special equipment, I have gone to this Tuffy. Helpful and friendly staff.
— Brian S., Powell, OH
— Tuffy Powell
Our Jeep's right front tire was losing air from a slow leak. We were on our way to attach the Jeep to our RV for a weekend camping trip and it was fully loaded with gear and groceries. We made the decision to purchase 4 tires for safety reasons and Steve allowed us to unload our Jeep into his personal truck so that we could transfer perishables to the RV while they mounted the tires. The two hours that would have been wasted sitting in the waiting area were replaced by Steve's thoughtful and generous act. We thank you Steve and Tuffy South Fort Myers!
— Alan S., Fort Myers, FL
— Tuffy South Fort Myers
Steve Joslin, Service Manager, was very courteous to me. They were extremely busy and he worked my car's repair into their schedule. Because they are located on a very high traffic road, he did not want me to try to walk across it with a cane. He had one of his workers go to McDonald's and purchase a hamburger and cup of coffee for me to have while I was waiting. That's service! I was very pleased with the excellent work and the reasonable price.
— Susan B., Fort Myers, FL
— Tuffy South Fort Myers
Very excellent service took my car in and got it fixed. The same day they people are great and Jim is an excellent manager
— racheal h., shepherd, MI
— Tuffy Mount Pleasant
Oil Change one day. 2 tires next day. Everyone was very pleasant and easy to do business with. Matt drove me home from the shop and then they delivered the car back to my driveway. I will always recommend Susan and her staff.
— Pat E., Lockport, IL
— Tuffy Lockport
My fianc and I had the absolute best experience here! Our car started leaking radiator fluid on our way from Ohio to Utah. The Tuffy team immediately took our car in and began to work. They offered us the best price as well! Their waiting room was not only comfortable, but also clean. The staff was incredibly friendly and helpful. We were so blessed that the mechanics did a thorough job on our car. They found 2 other major problems with the car that were overlooked by previous mechanics. Again, they offered us the best price for the repairs and even stayed past closing to finish the job so that we could continue traveling. The mechanics took the time not only to fix the car, but also to educate us. They treated us like family! We more than highly recommend the Orland Park Tuffy!
— Juliana C., Provo , IL
— Tuffy Orland Park
I have been a loyal client with Rusty & his mechanics for over 20 years & always recommend to friends & family alike to go in with any & all problems. The guys have handled over these many years in my several vehicles everything from simple diagnostics to a complete engine replacement. They know me by name & my vehicle from bumper to bumper. The expertise they provide & the knowledge they have makes them stand out far ahead of the competition. Pricing on labor is good & they do their best to save you on parts but never at expense of quality. So, if you are looking for the best place to have work done on your vehicle, look no further than Rusty & the mechanics at the Tuffy in Lorain.
— James S., Vermilion , OH
— Tuffy Lorain
Great customer service and very professional atmosphere.
— latana j., elyria, OH
— Tuffy Elyria (Leona St.)
Extremely satisfied with my experience at Tuffy on Halsted Rd. in Farmington Hills, and highly recommend their automotive repair technicians. Josh is very friendly, honest, and professional and both Nick, and Chris, are highly skilled mechanics. Glad that I found a place that I can trust to service my car!
— Ellen F., Farmington Hills, MI
— Tuffy Farmington Hills
I had such an amazing experience at this location! The new owner, I believe his name is Josh took excellent care of my vehicle. I will definitely be returning
— Sarah J., Farmington, MI
— Tuffy Farmington Hills
I had to take the time to thank them for service that was more than I expected. I took my grandson there to have a rim and tire repaired. Over the phone he was given a quote. When we arrived it took less than ten minutes for them to complete the job. Then to my surprise they said the job was too simple to even charge him. They then looked at my tires, checked them and put air in the one that were low. No charge.. Thank you for being so kind, fast and just plain nice. I will recommend them to anyone who needs any type of automobile work done.
— myrna b., southfield, MI
— Tuffy Farmington Hills
I have a great experience every time I take in used vehicle for inspection before purchase , they inspected the used vehicle perfectly and Josh, the manager, is very knowledgeable concerning any questions that I may have. The staff are friendly and very helpful,
— Nikitkumar M., farmington hills, MI
— Tuffy Farmington Hills
I just moved to Farmington two months ago and got Tuffy's ad in the mail for a $20 oil change. I live two minutes away so it is very convenient and top of that when I came for my oil change appointment the staff were very friendly, professional and timely. I also needed a new pair of wipers and as a courtesy for writing out this review they gifted me with a BRAND new set of wipers! I definitely will make Tuffy's my spot for anything car related and will recommend them to any of my friends or family as well.
— Anisha J., Farmington Hills, MI
— Tuffy Farmington Hills
Josh had stopped by my office one day and welcomed us to the area. He said to stop by the shop and he would be more than happy to help us out. Today (10/28) I needed to have my headlight looked at. He and his tech (Nick) were very polite & professional. Nick explained what was going on with the headlight and offered suggestions on how to fix it. I truly appreciated that. I will be returning to get my headlight fixed and I will refer Tuffy Farmington to my friends and family. Thanks again Josh and Nick!
— Katie D., Westland, MI
— Tuffy Farmington Hills
Very fast, friendly and efficient. Had me in and out of there in no time. Thanks again Josh!!! I will be back in the future.
— Ryan H., Canton, MI
— Tuffy Farmington Hills
I have been coming to Tuffy at this location for over 7 years. I have always got reliable and friendly service and would recommend this location to anyone.
— karen s., canton, MI
— Tuffy Farmington Hills
Farmington Hills Tuffy is a full service center. They were extremely helpful and patient. Honesty is hard to come by these days, and this service center was nothing less than pure truth. I highly recommend this location.
— Julie B., Bloomfield hills , MI
— Tuffy Farmington Hills
It's good place to get all car work done.on time and reasonable recommendations.
— Bhupendra J., Farmington, MI
— Tuffy Farmington Hills
I've had a great experience every time I've taken my car here. The guys at Tuffy Farmington Hills are great! They are very professional, honest, accommodating and provide fast service. They do what is needed to fix whatever problem you have, and they do so at a fair price. I have tried several places in the area, but I will keep coming back here. They always go the extra mile to help you out.
— Sophie H., Novi, MI
— Tuffy Farmington Hills
My car was making noise so i called Tuffy Auto service. The guys here are extremely professional and very polite. They properly inspected the car and showed the problem directly to me. It just took few minutes to detect the problem. Price quoted by them is very reasonable and I am fully satisfied. It was a nice experience with Tuffy. I highly recommend Tuffy to everybody.
— Avinash U., Farmington hills, MI
— Tuffy Farmington Hills
Mike got me in quickly, got new muffler installed right away at good price and service was excellent.
— Ron P., Farmington Hills, MI
— Tuffy Farmington Hills
First time customer with Tuffy in general and this location specifically. We had brakes/rotors replaces along with some other work, and work very pleased and impressed with transparency and service. Will use exclusively.
— Randall P., Novi, MI
— Tuffy Farmington Hills
This was my first time to this store and I was very impressed. I was advised by Belle tires to get four wheel alignment on my Chevy Impala. I wanted to get a 2nd opinion and came to Tuffy. The Technician went through the alignment check and found that I did not need an alignment. The Technician was very knowledgeable and explained me the results of the alignment check. I would always go to Tuffy of Farmington for all my car repair needs. I would highly recommend this shop.
— Rahul S., Farmington Hills, MI
— Tuffy Farmington Hills
This location is the best. They are very fast and have excellent service. The customer service is very friendly. I recommend everyone go here to get there service done!!!
— Joe F., Farmington Hills, MI
— Tuffy Farmington Hills
After moving from Illinois, Tuffy was the first place I went to to get my oil changed. I lived right down the road and their prices and excellent customer service will keep me coming back.
— Cassie P., Howell, MI
— Tuffy Farmington Hills
Stopped in with no appointment for an oil change. Josh the manager and owner took care of me RIGHT AWAY with zero wait. Did a full thorough body inspection of vehicle and found/recommended a few additional repairs needing to be addressed sometime in the near future. Overall, EXCELLENT customer service and quality of work. Josh and his crew care about their customers!! Will HIGHLY recommend to ensure everyone. I have found a new home location for any and all future vehicle maintenance!!
— Rob S., Waterford , MI
— Tuffy Farmington Hills
Stopped in with no appointment for an oil change. Josh the manager and owner took care of me RIGHT AWAY with zero wait. Did a full thorough body inspection of vehicle and found/recommended a few additional repairs needing to be addressed sometime in the near future. Overall, EXCELLENT customer service and quality of work. Josh and his crew care about their customers!! Will HIGHLY recommend to ensure everyone. I have found a new home location for any and all future vehicle maintenance!!
— Rob S., Waterford , MI
— Tuffy Farmington Hills
They took good inspection with my car and explained visually where the issues were. Which made good sense if you decide to fix it or not. The stuff are friendly and easy to work with. I recommend this place and I will come back for sure.
— Xuanchen L., Northville, MI
— Tuffy Farmington Hills
Josh and his service team at Tuffy are amazing. They are very friendly and do an excellent job of explaining everything that needs to be done to repair your vehicle. They also explain the financing options if you have a large repair This is the first place that I will go for all of my auto service needs.
— Bridget C., Farmington Hills, MI
— Tuffy Farmington Hills
I had the best customer service ever at this location. The staff was very professional and helpful. I was serviced immediately after arriving to the shop with a free inspection. They prioritized my needs and gave very reasonable prices. I will definitely return to this shop if I have any problems in the future. The clean appearance, free coffee and wifi was also a plus.
— Deanna R., Detroit , MI
— Tuffy Farmington Hills
They fixed what's needed And staff is very professional and helpful in doing courtesy check under the hood and recommending what else I need to take care soon This place offers fair prices to fix any issue Overall I Highly recommend this place.
— Naress G., farmington, MI
— Tuffy Farmington Hills
They fixed what's needed And staff is very professional and helpful in doing courtesy check under the hood and recommending what else I need to take care soon This place offers fair prices to fix any issue Overall I Highly recommend this place.
— Naress G., farmington, MI
— Tuffy Farmington Hills
Scott miller and his team r very friendly and accommodating. They got me in asap.the work they did was excellent and very reasonable. I recommend them for all your car care needs.
— Tami G., West fargo, ND
— Tuffy Fargo
Extremely pleased with the service I received at the shop. Pat was very helpful and only fixed the problem I was having with my car. They didn't try to add any cost and repaired the issue in a timely manner.
— Rick A., Omaha, NE
— Tuffy Millard
The service was awesome. The people are great. THANK YOU TUFFY GAHANNA
— David B., Gahanna, OH
— Tuffy Gahanna
Very friendly, the staff is helpful and knowledgable. I will continue to bring my car here for all my car maintenance. Jim is a great manager. He really cares about his customers.
— Tammy V., Harrison, MI
— Tuffy Mount Pleasant
We were visiting Ft. Myers from Minnesota,had a problem with one of tires,didn't know where to go. Read reviews about Tuffy Auto. All were very good. Decided to go there. So happy I did. Talk about great service and honest honest honest! Thanks Steve for making our day!
— Robert S., Burnsville, MN
— Tuffy South Fort Myers
If you want your vehicle to last, then you need a trusted company to care for it and you get just that at when visiting Tuffy in South Fort Myers. Steve and his crew are incredibly knowledgeable and will always treat you a great deal of professionalism.
— Chris P., Fortmyers, FL
— Tuffy South Fort Myers
They are awesome! They are quick, friendly, and honest. All great things when looking to get your vehicle serviced.
— TJ C., Fort Myers, FL
— Tuffy South Fort Myers
Out of all of the car shops I've visited, Tuffy has proved to be one of the best. The workers here have always been very friendly and honest about anything that's wrong with my car. My repairs have always been done quickly and correctly, I've never had any problems with them. I'd recommend this repair shop to anyone
— Alexis G., Mount Pleasant, MI
— Tuffy Mount Pleasant
I went in for an oil change, and the service was great. It was all done in a timely manner. The service is also affordable. They are ASE certified technicians. Overall, it was a great customer service experience and look forward to doing business with them again in the future.
— Josiah M., Canal Winchester, OH
— Tuffy Whitehall
The staff here are AMAZING! The owner was very generous and donated a free oil change to a patient at Diabetes Education Center's annual Symposium. It's great to work with local businesses!
— Angela R., Omaha, NE
— Tuffy Bellevue
Oil change took forever and was way overpriced and they didn't even put my oil filter access hatch back on/
— Braden W., Appleton, WI
— Tuffy Appleton
I had a flat tire on a rental car and installed the spare. Called Steve and he said he would work me into his schedule. One hour later I am back on the road. tire fixed and installed, and the spare put away for me. Great service. Great price. Thanks again Steve. GO STILLERS
— Donald R., Harrisburg, PA
— Tuffy South Fort Myers
I've been in here multiple times with my car and they always tell me what is wrong with the car, SHOW me what's wrong with the car, and are able to get it fixed within a reasonable amount of time. The people are incredibly friendly too! RECOMMENDED FOR EVERYONE!
— Morgan S., Mount Pleasant, MI
— Tuffy Mount Pleasant
Art and his team took excellent care of me and my car. I will be returning for more excellent service!!
— Sue C., West Bloomfield, MI
— Tuffy Tire & Auto Service Center Walled Lake
It was my first time at Tuffy, saw the sign for an oil change called very helpful on the phone and in the shop. I was introduced to my service tech I really liked that, very honest. I will definitely be back!!!
— April H., Portage, MI
— Tuffy Portage
Well done Stuffy! Half the price of the dealership! Friendly and knowledgeable staff. Thanks !
— Megan B., poratge, MI
— Tuffy Portage
Brandon was quick to provide an email estimate and schedule my service. He was honest with options and aware of my budget for repairs. While waiting for my service of new brakes & rotors, he even paid for my drink :) He went above and beyond expectations for service.
— Kelly H., Portage, MI
— Tuffy Portage
We take both our cars there and have had great service every time. They let us know exactly what we need and will fix in a timely fashion. One winter day, below zero air temp, the heat died in the car. Called them, they squeezed us in immediately, AND gave us a loaner to drive till the next day when the part would come in -- all at a very fair price.
— Jill S., Portage, MI
— Tuffy Portage
Get great service and advice from everyone. Sometimes I do the llittle stuff myself (i.e. sparkplugs, wipers). I always like to hear from them about what may be needed, so I go to them for oil changes regularly. I can't do it any cheaper and they keep me righteous about fluids and inform me about things that may need to be done. Never any scare tactics. I personally witnessed Rick (on a day when he was busy and short handed) pull a vehicle from a bay, he told the lady about her tire pressure monitor light being on, and then pulled it back into the bay to discover a tire was seriously deflated-HMmmmmm-says something.
— Don K., Portage, MI
— Tuffy Portage
Get great service and advice from everyone. Sometimes I do the llittle stuff myself (i.e. sparkplugs, wipers). I always like to hear from them about what may be needed, so I go to them for oil changes regularly. I can't do it any cheaper and they keep me righteous about fluids and inform me about things that may need to be done. Never any scare tactics. I personally witnessed Rick (on a day when he was busy and short handed) pull a vehicle from a bay, he told the lady about her tire pressure monitor light being on, and then pulled it back into the bay to discover a tire was seriously deflated-HMmmmmm-says something.
— Don K., Portage, MI
— Tuffy Portage
Being new to the area, I was so happy to find an auto service center that I could trust and rely on. Rick and Emily are just "over-the-top" with their customer service. They will quickly put your mind at ease with their combined experience and extensive knowledge in automotive repair and maintenance. I feel better knowing I have a mechanic I can trust, and I would recommend to my friends. Bring your vehicle to Tuffy in Portage, you won't regret it
— Deborah M., Portage, MI
— Tuffy Portage
This is a guy named jason he is a hell of a welder he is fast at what he does he is a great asset to this company I will be sending all my friends and family to this place for all there automotive needs fpr now on 2 thumbs up guys
— mike j., lorain, OH
— Tuffy Lorain
This tuffy's knows me by name theyre always honest to when they could get my car in and when it gets in the garage they go straight to work on it. The customer service is excellent.
— Jacob g., Lorain, OH
— Tuffy Lorain
I have been taking my vehicles to this Tuffy location for a long time now. They always seem to get to you in without a lot of delay, no matter how busy they are. When dealing with the counter people, they have always been courteous . The most important thing though is that they have always fixed my car problems, no muss no fuss.
— Al H., Lorain, OH
— Tuffy Lorain
I just want to say thank you Jason and Johnny for a great job on my 2008 Ford Escape. I know I'm a little late since it was worked on 11/15/2015... But all the same .. Great job!
— Mary Lou H., Lorain, OH
— Tuffy Lorain
The Mechanics and staff and Tuffy are very reliable and do solid work. Whatever the problem may be or whenever it comes about I can always trust on the guys at Tuffy to help me figure it out and get it fixed right.
— Steven P., Sheffield Lake, OH
— Tuffy Lorain
My daughter who attends CMU had vehicle issues and I was debating having AAA tow her vehicle back home, but was more than happy to find the Mt. Pleasant Tuffy shop. The work was done accurately, on-time and within the quoted budget. She even received a CMU discount for using their shop. Nice to know a reliable shop like this is available for vehicle repairs and maintenance. Thank you Jim and staff for helping us out.
— Mark T., Fenton, MI
— Tuffy Mount Pleasant
I took my 2002 Chevy trailblazer in today after buying new tires and being informed that my tie rods were in bad shape. They inspected it quickly and gave me an estimate and let me know everything that was wrong with my car which was definitely more than just tie rods also showing me. They did a fantastic job fixing my trailblazer and the staff was extremely nice and made me feel comfortable with my 4mo daughter there while I waited. I would definitely go back for future repairs!
— Jessica L., Saint Louis, MI
— Tuffy Mount Pleasant
I had my first "Tuffy" experience today! I was very satisfied with the communication and service from Rob. He is very honest and to the point. The NUMBER ONE thing that I LOVED about Tuffy, They fix what needs to be fixed and DON'T pressure to replace anything else. For this, I will definitely bring my van back to Tuffy in the future :)
— Kelly F., Whitehall, OH
— Tuffy Whitehall
I have gone here twice and the service is phenomenal! I would highly recommend anyone that I know to come here. Other places I have been to the past four months dismissed that I was having starter problems (my car would start once it was towed to the shop), but the employees at Tuffy's listened to my experiences and did everything they could to diagnose the problem. Long behold they find that there WAS a problem with my car and had it fixed in no time. Give Tuffy's a try. You won't regret it :)
— Alex J., Mount Pleasant, MI
— Tuffy Mount Pleasant
I took my Nissan in to be repaired and I got way more than what I asked for. Art and his staff were very knowledgeable and very understanding. They didn't treat me differently being a woman. They educated me on what was most important to be fixed on my vehicle. They didn't take advantage of me but were very kind gentleman. Great prices, very affordable. I already recommended two co-workers to them. I will NEVER go anywhere else. My car rides as if it's brand new. Thank You Art & my new Tuffy Walled Lake Family!
— Tyesha H., WIXOM, MI
— Tuffy Tire & Auto Service Center Walled Lake
Manager Jim and crew did expert work on my turning light and muffler and I will continue use Tuffy's to maintain my automobile.
— George Grossman G., Mount Pleasant, MI
— Tuffy Mount Pleasant
My car broke down on Saturday. The repaired my car and on the same day and enabled me to return home without having to rent a car. They went way over what a person could expect. They are the best and friendliest repair facility I have ever been to in my entire life. they do great work at a resonable price!!!
— Ted G., Lansing, MI
— Tuffy Mount Pleasant
The service I received was exceptional! They went above and beyond. Great job guys!!!
— Cari ., weidman, MI
— Tuffy Mount Pleasant
I thought my muffler, was done for and a few months ago I went in expecting to pay around 2/300 bucks , Nope I walked out paying 90 dollars for a patch . Fast easy smooth and affordable. Nice young men .
— Mingtoy A., Grove City , OH
— Tuffy Grove City
Tuffy saved my car and me .They were there when everyone one else wasn't they offered me a solution that fit my budget and was able to get me a loan. I lived on a fixed income and was in tears. Tears of joy! Tuffy repaired my car gave me a loaner and even had me towed at no charge on cold night when the car stopped on me . The customer service is over the top. I am completely with Tuffy now I love them. Their waiting area is inviting and warm with coffee and water available at no charge.charge. Tuffy is an excellent example of how a successful business operates .
— Amy V., Normal, IL
— Tuffy Bloomington
These guys are first class! Very friendly, honest and knowledgeable. I highly recommend taking your vehicle to these guys for any service needs!
— James R., Pinckney, MI
— Tuffy Tire & Auto Service Center Walled Lake
Excellent, Friendly Service! My daughter attends college in Michigan and I'm 300+ miles away. I am relieved to have found a reliable, efficient, reasonable and friendly repair shop she can take her car to. Jim was excellent to work with and explained the repairs and made us feel comfortable with the work that was needed. Thank you for a great experience!
— Beth A., Colaianne, MI
— Tuffy Mount Pleasant
I have been entrusting the care of my vehicles to Troy Tuffy for years. I don't live as close as I once did, but still make the drive for good service and integrity.
— Dean S., Sterling Hts, MI
— Tuffy Troy Auto Repair
I have been bringing my cars to Tuffy Troy for several years. They always do quality work at competitive prices. John, Chuck and their team always take the time to thoroughly explain any issues and then recommend all options for any type service needed. I trust the team at Tuffy Troy to take good care of my vehicles.
— Karl O., Troy, MI
— Tuffy Troy Auto Repair
I appreciate Tuffy. They are honest and trustworthy. They performed the work on my vehicle with quality. They verified that the problems were fixed and the time they etimated for the work to be done was accurate.
— Sam T., Shelby Township, MI
— Tuffy Troy Auto Repair
It's really hard to find a good mechanic place you can trust. Well I found one I feel is honest and trust worthy. John keep me well informed. Charged a fair price. Fixed it right the first time. John's Tuffy did an outstanding job on my daughters truck. New exhaust system and water pump. Looks and sounds amazing. I'll definitely bring them more business and I personally recommend them.
— Joshua M., Troy, MI
— Tuffy Troy Auto Repair
It's really hard to find a good mechanic place you can trust. Well I found one I feel is honest and trust worthy. John keep me well informed. Charged a fair price. Fixed it right the first time. John's Midas did an outstanding job on my daughters truck. New exhaust system and water pump. Looks and sounds amazing. I'll definitely bring them more business and I personally recommend them.
— Joshua M., Troy, MI
— Tuffy Troy Auto Repair
I thought this repair facility was very professional and clean. The honesty was greatly appreciated. Will return for future repairs!
— Deb H., Warren, MI
— Tuffy Troy Auto Repair
Good work all around. I am happy. My new go to garage. Recommended. Thanks guys.
— David R., Troy, MI
— Tuffy Troy Auto Repair
I WANT TO THANK THE ENTIRE TUFFY AUTO CREW FOR ALWAYS TAKING GREAT CARE OF ME AND MY AUTO NEEDS. I AM A REPEATED CUSTOMER, AND I APPRECIATE YOUR GREAT SERVICE. YOU FIX WHAT'S NEEDED BUT ALSO INFORM ME OF FUTURE REPAIRS! I WILL CONTINUE TO DO BUSINESS WITH YOU. THANK YOU SO VERY MUCH! ROBYN
— ROBYN L., TROY, MI
— Tuffy Troy Auto Repair
Intake Manifold Gasket , Valve cover Gasket and Cabin filters were replaced. Good job by the team on 1-6 2016.
— Surendra S., Troy, MI
— Tuffy Troy Auto Repair
— haitham g., west bloomfield, MI
— Tuffy Troy Auto Repair
Paul is an asset to the organization always tells me the right stuff if it is truly needed immediately or in the future. HIGHLY knowledgeable individual
— Mik Ebner E., Crest Hill, IL
— Tuffy Lockport
I recently was checking Tuffy's website and entered and won 4 oil changes. My car had not been serviced here before but will from now on. The staff are all very professional and knowledgeable and the prices very reasonable. In fact, I found them to have much better prices than the local competitors. Thank you for the great service!
— Theresa B., Aurora, IL
— Tuffy Batavia
Great service! Very kind and willing to go the extra mile to help. I was in a rush and they got me right in and out so that I could be on my way.
— Lauren H., Mt. Pleasant, MI
— Tuffy Mount Pleasant
had good rating on google so had my son in college take his car in. they did an excellent job with working with him and keeping costs down. very impressed... first 5 star from a mechanic shop!
— mike B., Fenton, MI
— Tuffy Mount Pleasant
We came in needing an oil change and had a pleasant experience. The service was quick and efficient. Everyone was very kind and helpful. And they had free coffee!!! ;)
— Jordan D., My pleasant, MI
— Tuffy Mount Pleasant
I was driving throught Flint on my way up north and had car trouble on the way. When I arrived at Tuffy's they saw that my trans oil light was on. They took it for two test drives and spent an hour and a half checking out my car despite the fact that they could not replicate the problems I had had driving- they made sure my car was safe to drive and took good care of me even though I did not end up spending any money there. I really appreciated the good service and they gave me peace of mind on my 4 hour drive that I had ahead of me. Thanks for thoroughly checking my car and making me feel safe!
— Rebecca P., macomb , MI
— Tuffy Flint (W. Pierson Rd.)
I usually just go to the Tuffy near me for oil changes and tire rotations, but, even with just that, I know my car is well taken care of. The staff there always makes sure my fluids are topped off and the whole car is thoroughly looked over; they are very detailed-orientated and informative about any little thing they see, even if it's just the cap on your coolant is loose! I would highly recommend them to anyone.
— Christen R., Flint, MI
— Tuffy Flint (W. Pierson Rd.)
took the car in for a brake inspection. car was quickly taken and looked at. when i took it back for the scheduled appointment the work was done competently and in less time than estimated.
— william w., mt.morris, MI
— Tuffy Flint (W. Pierson Rd.)
I have been bringing my vehicles to the Pierson Road, Flint Tuffy since 1994. The staff is always very helpful and explain what is wrong plus what my options are. Paul, Jim, Dave, and the rest of the crew are wonderful. A great place to bring your vehicle if you want honest people and good work!
— Ms. Randy T., Flushing, MI
— Tuffy Flint (W. Pierson Rd.)
Great shop, Great people. They know what they do and they treat their customers like family. I have never gone though an bad experience during my 2 year business with them and have saved hundreds of dollars for free oil changes, and wiper blade changes as well as avoiding unnecessary charges. Way to go Tuffy Walled Lake!
— Al M., Novi, MI
— Tuffy Tire & Auto Service Center Walled Lake
Oil change alert appeared on our recent trip to Fort Myers. This facility was close and had good internet reviews. Service was fast, staff was first rate, and the pricing was very reasonable [I mentioned that the oil fill cap was labeled "5W-20" when the owner's manual called for 5W-30 [which I believed was the correct viscosity - I've worked on cars for over fifty years starting at a local gas station in rural Illinois]. This job was done yesterday. I checked under the hood today; they had replaced the fill cap with one correctly labeled 5W-30; no charge. Enough said, A+ grade.
— David C., Potomac, MD
— Tuffy Fort Myers (Colonial Blvd.)
Fast, friendly, excellent service as always. Thank you so much Mike!! You made my day ... and I'm paying it forward. :-)
— CM Y., Bloomington, IL
— Tuffy Bloomington
brought my F-150 up to have some work done on it. brian was very knowledgeable about what he was doing. informed me of problems and cost before fixing anything on truck. will refer all my family friends to tuffy.
— wes b., wesley chaple, FL
— Tuffy Gunn
I always bring my cars here for repairs because I trust Art and his team and they have a great reputation. My vehicle issue was not easy and we thought they had it fixed. Unfortunately, it turned out to be something different. I brought the car back in and they repaired it and gave me some $$ back from the original charge when it was found not to be the problem!
— debra f., milford, MI
— Tuffy Tire & Auto Service Center Walled Lake
Art and his team is professional, kind, and courteous. I actually look forward to getting work done on my car now! Just sitting in the waiting area is an entertaining experience in it self. Most importantly Art is honest and you can trust you to give you the best deal because he will treat you like family.
— Nkrumah H., Wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
Rest assured. You and your care are in good hands. This shop is just excellent. I would recommend it to every one concerned about their car and economy as well as my friends.
— A M., Novi, MI
— Tuffy Tire & Auto Service Center Walled Lake
Rest assured. You and your care are in good hands. This shop is just excellent. I would recommend it to every one concerned about their car and economy as well as my friends.
— A M., Novi, MI
— Tuffy Tire & Auto Service Center Walled Lake
On my way to New Year's Vacation, my car had a simple but very noisy problem that made me think the worst. I manage to get to this car service center. The staff was courteous and prompt. They quickly took care of my car and I was back on the road in no time. I was so appreciative that I could continue my travel plans without interruption, that I was more than willing to pay premium rates for the repair. The most amazing thing was that they did not charge me, because in their words "it was nothing " . Needless to say, I am the most impressed with their service and honesty. I highly recommend TUFFY CAR CENTER of Ocala FL. When I am in the area I would not go anywhere else for my car service needs!! ,
— Hector L., Orlando, FL
— Tuffy Ocala
We recently moved out of state from Geneva but I wanted to write a quick note about the excellent service at Tuffy Batavia. We have been customers there for well over 10 years and have always received excellent service at a fair price We regularly take all four of our cars there. I highly recommend them for any issue with your car. John and Joe have been absolutely great over the years. After we started going there we never went anywhere else Thanks to both of you for the great service. Doug and Pat S.
— Doug & Pat S., Geneva, IL
— Tuffy Batavia
I normally don't write reviews unless happy with service and that I was. I had felt comfortable with my last two oil changes. I will return because the overall experience and value was extremely good.
— Frank J., TROY, MI
— Tuffy Troy Auto Repair
Received Great service and they explained about the repair and fixed.The best place to get work done quickly. Thanks to them.
— Murali M., Troy, MI
— Tuffy Troy Auto Repair
This is the best of the best. Five-stars is simply not enough! If you are looking for an honest, trustworthy, and excellent car repair shop look no further -- you have found it. This shop is one of those places that gives you faith in people and neighborhoods. Brian "takes care of" his customers from the big giant problems to the small minor matters that are second nature to him, but baffling to those of us without mechanical knowledge. Brian is by far the most competent, honest, respectful car repair shop owner I have ever met. Not only does your car get repaired properly and for a reasonable price, but also you know you can trust what Brian says. He will routinely help us with minor issues that neither my husband nor I can handle on our own and he patiently explains to us what the problem was/is. Twice in the last month Brian has patiently helped us with a new-used car that we purchased, once recovering for free the keys that my husband dropped into the engine compartment when he was checking the oil. Then today, Brian took his time to explain to me the historical code the car was demonstrating and why it was nothing that needed a repair. He will not ever tell you some work needs to be done when it does not. Brian is "old school" -- his name and reputation is important to him. And to me, my husband, and our family and friends his name and reputation will keep us coming to him with all of our vehicles. THANKS Brian!!!!!!!!
— Brenda T., Highland, MI
— Tuffy Highland
After trying a few other places in Bloomington and being disappointed, I brought my vehicle into Tuffy's and have stayed ever since! The customer service is second to none and the pricing is absolutely fair! They're financing option allowed us to pay off our bill over the period of a few months, with no additional interest because we payed it off before the 6 month interest free period was over. They always explain exactly what the car needs and what they are going to do before they start working on it. They are informative and honest and I recommend them to anyone!
— Ella T., Bloomington , IL
— Tuffy Bloomington
I never take the time to write reviews but this time I just have to do it ,no matter what. First I went to Discount Tire with a noise comimg from the front of my 2005 Explore. Two of the guys at Discount Tire said they couldn't fix my truck but told me to take it to Tuffy which is around the corner. They also said that the manager is a good guy and is honest. Good guy and HONEST. I went to Tuffy on Kalamazoo Ave. They were absolutely right. Your manager took the time and explained the issue with my truck, setup an appointment and got me on the road. He is friendly, and knows his stuff. Most important he is honest. I have been a loyal Muffler Man guy since I was 16. No longer, I highly recommend the Tuffy on Kalamazoo in Kentwood. They could of jacked me around. They didnt... Thank You Ralph M
— Ralph M., kentwood, MI
— Tuffy Kentwood (Kalamazoo Ave. SE)
I would highly recommend Tuffy to any of my friends and family and I have. They are a great, reliable, honest group of people.
— Lynda B., Bloomington, IL
— Tuffy Bloomington
Tuffy is OUTSTANDING! I called and got an appointment right away. I arrived to my appointment and the lounge was very welcoming as was the friendly staff that all greeted me. I explained I just purchased a new vehicle and was looking for a place to stick my loyalty to with my new jeep! They nailed it and went above and beyond. My vehicle was done on time and it was a quick and easy pick-up process. Then much to my surprise awaited a pink rose and a few coupons for future services. Tuffy made my day and will have my loyalty! :-) Thank you to everyone at Tuffy!
— Alcia L., Bloomington, IL
— Tuffy Bloomington
I can always count on them doing a great job. Prices are fair. They do good work. Michael
— Michael B., Troy, MI
— Tuffy Troy Auto Repair
Great service, excellent staff. They have helped me through repairs for two cars and I would not go anywhere else. Manager Jim always goes the extra mile to make it right.
— Nathaniel V., Mount Pleasant, MI
— Tuffy Mount Pleasant
Everyone was so nice and helpful! And they have really awesome coupon offers online. Definitely recommend!
— Casey R., Mt Pleasant, MI
— Tuffy Mount Pleasant
We love TUFFY'S in Port Huron, MI. Dave Zdrojkowski (owner/operator) and technicians ARE THE BEST!! Today my 2003 Taurus made horrible noises turning left or right. I luckily was in town when it happened. Pulled into TUFFY'S and it was like being with FAMILY; so kind and helpful. They saved us again!! They also have offered to drive us home if necessary. How thoughtful is that?!!
— Chris & Karla P., Clyde , MI
— Tuffy Port Huron
Highly recommend Tuffy South Fort Myers. Steve was great in helping us with diagnosing problems with our Enclave. Also did a fabulous job for brake service on my husbands Lexus. Great staff - knowledgeable, courteous and most importantly HONEST!! They have earned our business for life!
— Kerri T., Estero, FL
— Tuffy South Fort Myers
We stopped in to have our tailpipe replaced on our truck. The Tuff Team got us in immediately. They replaced our tailpipe and muffler, and got us right back on the road. Everyone was so pleasant and kind, they made us feel like family. We highly recommend the Mt Pleasant Tuffy Team, and will definitely return for any needed maintenance. They are awesome!!!
— Robert H., Crystal, MI
— Tuffy Mount Pleasant
Recently just moved to this area and with all the positive reviews, I had to check it out myself. I was completly satisfied with the services that was provided to me during my visit and along with the honesty that was given within the concerns of my car. The humor and friendliness that was presented by the staff gave me a feel to trust them, along with noticing their interactions with other customers that have been going to this place for years. I will be returning.
— Jessica T., Wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
I recently moved to this area and found this place on google through great reviews and had to check it out for myself. I have to say, the staff was very friendly and professional. I noticed how there were long term customers that were coming and going and I loved how honest the staff was in explaining what was needed to be done with my car. My car had a rattling sound from a lose metal piece that had lost its place and they had temp. fixed it for free which was very generous. You can tell these people have a lot of dedication in doing their job but can also throw in some humor and fun into it. This will be the only place I go to since its near my place and I feel I can trust Tuffy's when I have a problem with my car. Check it out for yourself, you wont be disappointed.
— Jessica T., Wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
AMAZING SERVICE! Was having issues with my oil and temperature gauge throughout the day today on my 2002 Subaru and eventually had to pull off on the highway multiple times. Called Tuffy's in a bit of a panic and they said they could see me right away. Slowly, but surely, I arrived and they took my car in within fifteen minutes, even during a bit of a rush. Ran through lots of diagnostics, cleanings, etc. and fixed not only my gauge, but also my heat! Waited for about three hours in total, but was more than happy to have someone to inspect my vehicle and be able to make the 1hour+ drive back home safely! They gave me lots of great recommendations as well to take back to my personal mechanic for an upcoming scheduled appointment, and all free of charge! For a broke college student, who was far away from home, and with very little car knowledge, this meant the world to me! I highly recommend this very professional and welcoming company and would gladly do business with them again in the future.
— Samantha L., Hopkins, MI
— Tuffy Mount Pleasant
Art Rott provides the best and most honest service you can find anywhere. I've been taking my cars to Art for years now--including an Audi allroad, a VW GTI, and a Chevy pickup. The cars always run better after Art's team works on them. I've sent family members and friends to Art's shop, and all of them have been extremely happy with his service. He has my highest recommendation.
— Ray K., Novi, MI
— Tuffy Tire & Auto Service Center Walled Lake
Extremely Pleased and Satisfied with Every Aspect of their Work and Charges, 'whenever' they have worked on my car. Every one of them very Professional. You can Trust and be 'Worry Free' when leaving their shop, your vehicle had 'Top Notch' work done! 'Thanks Guys'
— Rose T., Jackson, MI
— Tuffy Jackson
Treats women respectfully, easy to deal with, great service.
— Annette P., Napoleon, MI
— Tuffy Jackson
I am looking at purchasing a used vehicle and brought this vehicle to Tuffy to have them look it over and ensure everything was in good condition. Not only did they take the time to do a well rounded check, they explained the issues that they found to me and showed me the problems as well as helping me decide what was most important to get fixed before purchasing the vehicle. All this and it was free! Plus they have free wifi!! They did an amazing job and had great customer service. This was my first time coming to this Tuffy but I will be returning!
— Samantha D., Big Rapids, MI
— Tuffy Mount Pleasant
My husband and I were in need of a "power flush" for our car's cooling system. I found this location by using Google and couldn't have been more pleased. The service was fast and friendly. (They had a waiting room with TV's and free Wi-Fi!) Also, we were given information on why the coolant used in our vehicle was the best choice. Finally, we were sent a "Thank You" card - which I thought to be a 'lost art.' Thank you, Gentlemen. We hope to see you again soon. P.S. Thanks for taking such good care of your repeat customers. We heard you interact with 2 such groups. You guys treated both with incredible service about both a burnt out headlight and a random fluid leak. I can only assume you treat all of your repeat customers so well. See you soon!
— Jennifer B., Marine City, MI
— Tuffy Troy Auto Repair
Friendly, helpful and educational. Their prices are very fair. Their mechanics are the best and I think its because they have a very good manager, in Dave. They go over and above to give you great service. They don't treat you like your a single woman who they could charge you anything a fool you on whats wrong with your vehicle. I would never take my car any where else. Thanks for your time and service.
— Roxann S., Burtchville, MI
— Tuffy Port Huron
I came to Port Huron from NJ for a week's beach vacation on the lake. As soon as I arrived, my car started to die. Starter sputtered and continued to sputter when engine turned off. I managed to get to Tuffy, which was close by. Owner could not have been more helpful or MORE HONEST. I was ready for a big repair bill, but mechanic determined the problem was simply buildup around the battery connectors, which, when cleaned, brought charge back to the battery and life back to the car. And no charge to me for the service. A week later, ready to head home to NJ, my check-engine light came on, so I went back to Tuffy. One of his mechanics ran an analysis on the engine. which indicated that I needed a new gas cap (to be purchased at the Honda dealer). I was charged only a nominal amount for the analysis. Both times, while waiting for my car, I chatted with other customers who were bringing in or picking up their cars. To a person, they said they'd never take their cars anywhere else but Tuffy. I agree. I am a woman and a senior citizen with little car knowledge. Dave could've told me or charged me almost anything, but he didn't. Honesty is obviously his policy.
— Elaine G., Springfield, NJ
— Tuffy Port Huron
The staff is very friendly. I appreciate their patience. The pricing was a bit overly but for the quality of service out weighs it a little bit. The waiting area is really nice. I have been to some auto shops and it is just filthy and nasty. It gives a great first impression. Aside from the pricing, I would highly recommend their services to others!
— LaToya H., Bloomington, IL
— Tuffy Bloomington
They were fantastic, so helpful. They explained everything about my parts that weren't working, So i knew excatly what was wrong with my truck. It was fast and cheap plus they give student discounts.
— Megan N., Mount pleasant, MI
— Tuffy Mount Pleasant
It is such a blessing to bring my car into your business and know that I will get honest knowledgeable answers with very fair prices and be able to trust it all as truth . This is the service I get from Steve and his staff and I'm very thankful !! May GOD continue to bless you and your business .
— Connie B., Fort Myers, FL
— Tuffy South Fort Myers
First time here. Welcome and warm...unlike any service place I've been. They completely rock, what else can I say?
— Shawn C., CHERRY VALLEY, IL
— Tuffy Rockford
On 30 May 2015, the ball joint on my teenage sons car went out. My roadside assistance recommended Tuffys based on previous reviews. They fixed the car at a reasonbale price and quickly.
— Michael R., Fraley, TN
— Tuffy Rockford
I get my oil changes done here frequently and I have never had a problem. Staff is polite and very helpful.
— Slobodan R., Loves Park, IL
— Tuffy Rockford
I have been a customer at Lockport Tuffy for over 7 years and have always had a very good experience. The staff are courteous and friendly, punctual and cognizant of my time, and honest, which is important to me when it comes to an auto repair business.
— Patrick B., Lockport, IL
— Tuffy Lockport
Amazing customer service. They helped me as much as they possibly could with my credit, so I could get my car fixed and be able to afford it. I wouldn't take my car anywhere else.
— Audrey L., Mount Pleasant, MI
— Tuffy Mount Pleasant
Thanks so much to Steve and the Tuffy staff. Steve's professional attitude along with his speedy response to my car problems made this service an easy experience! Thanks again Steve- you are the best!
— Dennis L., Cowley, FL
— Tuffy South Fort Myers
What a great experience! From the free loaner car to the honesty about what was needed and not needed, to the free year of roadside assistance. They called around and found the least expensive place to purchase the part. So happy I randomly picked them when my car broke down.
— Ronald K., Lockport, IL
— Tuffy Lockport
— joseph e., tampa, FL
— Tuffy Gunn
Jim and his mechanics are TOP NOTCH! They never rush you and I never have to second guess what they say is wrong. I 100% trust them with my 2006 Mustang GT. I let nobody touch my car but them. Thanks guys for all your hard work and making me feel like my car is the princess she is.
— Coach H., LaVista, NE
— Tuffy Bellevue
These people are so NICE! Got me in right away and did not have to. The guy changing my oil was careful to notice that my car was CLEAN and he did a great job and not making it unclean! That was super appreciated, as other facilities pay no attention to this. No ridiculous up sells - just seemingly honest work for an honest price. Very appreciated! Jim gave me a tour of my car and assured me it was a decent one! We discussed my 85 Plymouth Caravelle and I will be bringing her in for some TLC! These folks make you feel like you can put your feet up and stay awhile (not that they really want you to! They have work to do!). Totally recommend!
— Annie W., Omaha, NE
— Tuffy Bellevue
I went here to get an oil change, tire rotation, and have them fix my headlight. Oil change and rotation were very quick. Came back the next day to get my headlight fixed because I had to wait for the parts to be ordered. I ended up waiting a while because the guy delivering the parts was brand new - although that was not their fault. The whole time I was there and waiting the staff was very accommodating and pleasant. Once the headlight arrived they finished it in no time. They have great customer service and do a quick job. I felt very welcome and appreciated the entire time. I will definitely be coming back here.
— Dana M., Mount Pleasant, MI
— Tuffy Mount Pleasant
Tuffy on Veron is amazing. I took my car in for a 2nd opinion and glad i did. The service was awesome and with a smile. The gentlemen explained it to all and SHOWED me the problem and the urgency for my safety. I will definetley be back whenever my car needs to be worked on. Glad i can trust the people at Tuffy!
— Patty B., Bloomington, IL
— Tuffy Bloomington
Amazing service and with a smile. I have to give Tuffy a huge thank you for the service and caring about my safety. I wasted my time at another place that had me wait for 1 week and 2 days to get a part and Tuffy had it in stock. The gentlemen explained it all perfectly and I have to say I will continue to take my Chili Pepper there and refer others Tuffy. God bless and again Thank you soooo much for everything. Plus the loaner i was given in the mean time. Friendly and awesome service!!!!
— Patty B., Bloomington, IL
— Tuffy Bloomington
Tuffy provided a prompt evaluation of the problem with my car and an estimate that included a two year warranty. I had to leave my car for two days for the service to be completed, but they contacted me by phone to inform me that the work would take an additional day to complete. I was happy with the professional and friendly service.
— Mary K., Bloomington, IL
— Tuffy Bloomington
The staff at the Lewis Center location is the reason I keep coming back. Roger and James have always been fair and trustworthy in the service I received. I have been going to this location for years and have never been disappointed.
— Rusty G., Powell, OH
— Tuffy Lewis Center
I will certainly be returning to this Tuffy Auto Care! Chris and his very knowledgeable mechanics will take care of the problem! I would highly recommend this place to friends and family!! Keep up the Great work...
— Kevin E., Toledo, OH
— Tuffy Perrysburg
GREAT SERVICE ! Our story: Sat. 9/26 we were on our way home from camping in the Yukon pulling a 12ft pop up camper with our three big dogs. Just filled up the gas tank in Houghton Lake and headed south on 127. Ten miles north of Mount Pleasant the Yukon quit accelerating and slowing down fast. We pulled to the side called 911 for a tow and they sent Green's Towing from Mount Pleasant....he handled everything GREAT ! We got to Tuffy Tire & auto service at 2:30pm. They took it in right away and diagnosed the problem in just a few minutes. It was the fuel pump & needed to be replaced. They got the part there fast & started to work on it right away. Problem was everything is rusted underneath & it took a lot longer to remove bolts, etc. Tuffy also closes at 4pm on Sat. They said they would be able to get back to it first thing Monday morning. Tuffy owner said we could set up our camper in their parking lot and ran a power cord out to us for the camper. He also let use the loaner car so we could find a motel that would also take our three dogs. We ended up staying the night in the camper Sat. then Sun I was able to find a motel nearby that let us stay the night....they were great too. Tuffy had our Yukon running great by 11am Monday, THANK YOU TUFFY FOR EVERYTHING ! Lisa & Don
— lisa k., southfield, MI
— Tuffy Mount Pleasant
Paul is a super Guy. He helped me out with lots of work on my car. Also saved me money.
— Judy M., Lockport, IL
— Tuffy Lockport
Great Service at a fair price...So nice to have a quality shop in the area.
— Fred G., Lewis Center, OH
— Tuffy Lewis Center
Very helpful and not once did they make me feel pressured to buying..So nice to trust a shop...
— Krista S., Grove City, OH
— Tuffy Grove City
Another great Tuffy shop. Traveling and this shop treated me well. Got me in and on my way. Great honest service.
— Daniel S., Grove City, OH
— Tuffy Grove City
Impressed with the level of service. Not once was did I feel pressured to perform a repair that I did not fully understand. Was also told I could wait on some items. Great experience and fully trust this auto shop..
— Stewart S., Gahanna, OH
— Tuffy Gahanna
Exceptional customer service. Professional staff who follow through on promises and in a very timely fashion. I am always treated as though my business really matters. I appreciate the extra mile the staff goes to assure customer satisfaction.
— Cheryl S., Normal, IL
— Tuffy Bloomington
Tuffy on Gunn Hwy is the absolute best you'll find in the area. My wife and I have been taking our vehicles to Tuffy since we've moved to the area. Brian is who you'll probably deal with and he's a great dude. They're fast and efficient without trying to upsell you on a bunch of stuff you don't need. These are good honest folks that'll take care of you and get the job done. Can't ask for much more than that in a good mechanic. Whether it's an oil change, tire rotation, or something a little more delicate, these are the guys you want to come to.
— Ron B., Tampa, FL
— Tuffy Gunn
I keep returning to Tuffy because I believe they do good, honest work. I appreciate their courteous service and attention to detail, as well as their knowledge on my specific car repairs.
— cathy p., clinton, IL
— Tuffy Bloomington
By far the BEST customer service I have ever come across in any industry. Not only were they fast and friendly, but they actually drove my car to my place of employment 15 minutes from their shop. I would recommend Tuffy to anyone needing service on their vehicle.
— Tanner D., Normal, IL
— Tuffy Bloomington
I have been having my car repairs services done at this location for 6 years now. I have always been highly satisfied with their work, they are men who really care about taking care of your car. I have never felt like I was being taken for something unnecessary. They are workers to be proud of, and I speak as previous business owner. You are getting good work from this establishment.
— Merrilee G., Fort Myers, FL
— Tuffy South Fort Myers
Matt and Crew were very attentive and very helpful. I came in for a job on my tires and I was out in no time. Great service, very happy!
— Rogelio R., Tampa, FL
— Tuffy Gunn
I want to give a 5 Star review for Tuffy in Mount Pleasant, MI! What excellent service they provided to me today when we got a dip on the highway and lost control of the car in flooding rains today. We slid into median breaking the seal on tire, dislodging the muffler, and filling the calipers with mud frim sliding. Josh and the other guys gave us excellent service and went above and beyond too make sure we'd continue our road trip to our vacation destination SAFELY for remainder of our trip. Thank you so very much Tuffy and Josh....we really appreciated your service. God bless! :-)
— Donald T., Grand Rapids, MI
— Tuffy Mount Pleasant
I brought my car into Tuffy about 2 weeks ago and had great service! Everyone was very helpful and extremely nice. Josh is the gentleman who changed my oil, he did it in a timely manner and was very attentive. I will continue to go back to Tuffy and will recommened to all my friends.
— Ali v., Clare, MI
— Tuffy Mount Pleasant
I CALLED 7:50 AM ON SATURDAY FOR JUST AN OIL CHANGE AND THEY WERE DOING IT AT 8:05, VERY COURTEOUS AND ACCOMMODATING. I HAD BEEN THINKING ABOUT A NEW SET OF TIRES SO I ASKED FOR THEM TO BE LOOKED AT. THEY SAID THEY WERE OK, BUT WOULD NEED TO CHANGED BEFORE WINTER. THEY WORKED UP A PRICE JUST TO LET ME KNOW WHAT THEY WOULD BE. SINCE I WAS GOING ON A TRIP NEXT WEEK I BOUGHT THEM. THEY GAVE ME A COURTESEY CAR WHILE THEY GOT THE TIRES PUT ON. GREAT SERVICE.
— DENNIS H., BELLEVUE, NE
— Tuffy Bellevue
Sent friend on fixed income due health issues that desperately needed tires. Jim exceeded our expectations gave a very affordable price for new tires for her small truck. I cannot thank you enough for helping her out. She Is beyond apprexiative for what you have done.
— Edie ., Plattsmouth, NE
— Tuffy Bellevue
The people at Tuffy on Fuller Ave. in Grand Rapids are awesome. They do honest quality work for a honest price. I will never take my automobiles anywhere else. I have been ripped- off by other auto mechanic's in the Grand Rapids area and I am thankful that I found this place because like I said; they are honest and give an honest price. They are not out to take advantage of anyone and as a matter of fact, they make their customers happy...... Thank You Tuffy for being an honest auto repair shop. You guys rock......
— Tina S., Grand Rapids, MI
— Tuffy Grand Rapids (Fuller Ave.)
Took my Mini Cooper in because I was experiencing issues with my air conditioning. Jim Stearns, the manager assisted me. Incredibly nice guy and would do business again with Tuffy! I usually have to drive to Grand Rapids for Mini service, however, they were great assistance to me. My air conditioning was overcharged, so he let the pressure out, and he didn't even charge me. Great service!
— Lauren C., Alma, MI
— Tuffy Mount Pleasant
Jim the manager got me right in for a new muffler at a great price. Had me back on the road in just over an hour. Will definitely be going back. Great customer service.
— Justin N., Mount Pleasant, MI
— Tuffy Mount Pleasant
Very happy with service and waiting time. I never have to worry.very good
— bonnie f., lockport, IL
— Tuffy Lockport
I had a stalling issue with my car for at least a couple of years . I had it to another shop here in town and after a few hundred dollars and a week and a half stay there it still was not fixed. I figured it was something I was going to have to deal with. However I don't have too. Tuffy took care of it. Runs great and now I can pull up to a stop light and not have it stall out on me. Jim is great. For those of us that have no clue on cars (where does the gas go LOL) he explains things and helps make a decision on the best route to take.
— Richard P., Mount Pleasant, MI
— Tuffy Mount Pleasant
I have been bringing my cars to this Tuffy location for 11 years now. Customer service is top notch. Brain is the most honest guy when explaining what your car may need. The mechanic in the shop, Dee, has got to be the best I have come across in my 38 years of driving. I trust these guys with not only my car, but my daughters vehicles as well. I won't go anywhere else. Thx Brian and staff..
— STEVE B., MILFORD, MI
— Tuffy Highland
I agree with the other reviews! This is best auto repair shop. Brian and his staff have always treated me and everybody in my family and the people I have referred with respect and fair prices. They always take the time to explain repair quotes and go above and beyond to insure that Im satisfied with their service work. I have been having all my cars serviced here for over 10 years and will not take my cars any place else
— Jim C., Highland, MI
— Tuffy Highland
I have had several procedures that required a delicate analysis, and Brian and his crew has always given me the best case scenario. I am somebody that isn't the most automotively knowledgeable individual, and at a time when your dollar doesn't go as far as it did in the past,it is very nice to have Brian and his crew to rely on at this junctior. Thank you much for your organization expertise/and knowledge/patience.
— Ross M., Tampa, FL
— Tuffy Gunn
Diagnosed a hesitation on starting vehicle, got me in fast and fixed the issues w/ out breaking the ( My ) bank .... that's all you could ask for. ~ Dale
— Dale P., Whitney, FL
— Tuffy Fort Myers (Colonial Blvd.)
I received great service!! When I couldn't leave my car for the night; they got me a rental car. Art was great and was willing to work with my budget.
— James A., West Bloomfield, MI
— Tuffy Tire & Auto Service Center Walled Lake
I cannot say enough about the wonderful service and honesty I received while getting an oil change.
— Gail C., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
I was pleased to find the staff at Tuffy to be kind-hearted, honest, and hard-working. James took the time to listen to my concerns and questions, and he and Howard walked me through every step of the repairs. They promptly fixed my car's ball joint and, thankfully, noticed and replaced some leaky brake lines. I was much appreciative of their genuine concern for me and for staying late in order to help me. It is my pleasure to recommend them highly.
— Ms. J., Shepherd, MI
— Tuffy Mount Pleasant
I was so impressed with the service we received . From the first phone call I made to the completion of our vehicle. They went above and beyond to take care of me as a customer and for the work that was done on our older 1972 vehicle. I would recommend them highly. Thanks for all you did for us.
— kay M., Fargo, ND
— Tuffy Fargo
Had a couple of axles done on my Subaru the other day. The service was great and very quick. By listening to Art help out customers, you could tell he had the customers best interest in mind. He is also pretty funny. Well maybe just funny not so pretty. Thanks
— John R., commerce, MI
— Tuffy Tire & Auto Service Center Walled Lake
I stopped there on sat morn to see if they could fix my bumper after i had hit something on the way to work.. i had gone to another shop first but they just sent me on a run around. But the manager at tuffy was awesome he was able to fix my car with no problem and i didnt have to wait long. I would definitely recommend them to everyone.
— gina m., mount pleasant , MI
— Tuffy Mount Pleasant
I was having problems with my Hyundai Azera's brake lights coming on when the brakes were not applied. The guys at Tuffy were wonderful! They got me in right away, accurately diagnosed the problem, and fix it quickly. In spite of having a foreign car, they were able to obtain the brake light switch and fix it right away. The price was also cheaper than I would have paid at a dealership. I was very impressed with the mechanic and manager. I will return there again and recommend them to my friends.
— Susan S., Mt. Pleasant, MI
— Tuffy Mount Pleasant
I have been coming to this location for the last 5 years for oil changes and regular maintenance, and cannot say enough great things about its staff and quality of service. My particular review stems from a recent experience in which I went elsewhere (my fault) for an inspection, and was quoted an exorbitant amount for work they deemed "necessary". I immediately brought my car to this location, and was assured that my car was indeed fine, and needed only very basic servicing. This is an example of how fair and kind Tuffy East Lansing is when it comes to doing business. They always have the customers' interest in mind, and will not try to gouge you. The manager, Matt, is so helpful and nice. Don't go anywhere else! I learned my lesson! They also always have great coupons on their website!
— Linda B., East Lansing, MI
— Tuffy East Lansing
I brought my car in to have an engine light, or code looked into for my car. It had been stored 7 months, and when I drove it for the first time, a light came on. When I took my car into Tuffy, the technicians were very helpful. They did a road test, checked out the engine light, and told me that the light was probably a light on due to the car being parked for a very long time. They made it so the problem seemed something minor, and I've been driving this car successfully with no issues for 2 months! They were very helpful, and did a vehicle inspection for me, and I brought my car to them again when it needed an oil change. I couldn't be happier with the level of customer service that I received there! I will be a repeat customer time and time again!
— Julie M., St Johns, MI
— Tuffy East Lansing
Since moving to Ocala I have used Tuffy's - I love Sue and her son as they are extremely honest and are not rip-off artists. They are extremely honest and forthright.
— MARIA S., OCALA, FL
— Tuffy Ocala
Yesterday was the first time I met ART at tuffy auto service as soon as I walked in I was treated like family , ARTS staff are the best at what they do, My truck never ran better I was going though a rough time in life and found art I will send everybody there, they KNOW HOW TO DO QUALITY WORK, at a great price , and you feel at HOME.
— TODD L., WALLED LAKE , MI
— Tuffy Tire & Auto Service Center Walled Lake
I had my ford freestyle into the shop about 2 months ago. Had huge trouble with it stalling. I had had it into 2 ford dealerships and no body could figure out why my car was stalling. I took it into tuffy and the staff there are so amazing. Jim found the problem with in a timely manner and got it fixed for me. I haven't had any trouble with it since then and finaly feel safe driving my kids around. I cannot thank you enough! I highly recommend Tuffys in Mt. Pleasant.
— Kalynn F., Alma , MI
— Tuffy Mount Pleasant
I have used Tuffy auto twice now since moving to Mt. Pleasant eight months ago and both times found myself paying less than I expected and consistently received courteous and informative service. I would recommend them to anyone in need of any car repairs or upkeep!
— Claire R., Martin, MI
— Tuffy Mount Pleasant
I have had work done on various vehicles over the years at Tuffy and have been very satisfied with their work. Everyone that I worked with was professional and courteous. I would recommend them to anyone that is needing repairs done on their vehicle.
— Esther L., Smith, MI
— Tuffy East Lansing
I like to work on my own vehicles but when I don't have the time or the job is too big it becomes a Tuffy. The team is great! Always professional and thorough. Prices are better than fair and service is always completed quicker than expected. Interesting now that most of my vehicle repairs are now Tuffy's.
— Michael B., East Lansing, MI
— Tuffy East Lansing
We have used Tuffy for all three of our cars for both large and small repairs. The service is exceptional! David cares about his customers and has earned our business and recommendation.
— Sherry A., Okemos, MI
— Tuffy East Lansing
Truly appreciated the friendly help at your service counter. Jule Musial really went above and beyond by helping me after hours with a ride, and thus getting 1/2 hour later start on her Saturday evening. Much appreciated Julie's kindness!
— Nancy M., East Lansing, MI
— Tuffy East Lansing
A great, honest, hard-working team and so close by. Fair prices, reliable service. There's a reason they are always busy!
— Sharon W., novi, MI
— Tuffy Tire & Auto Service Center Walled Lake
Went in for an oil change, came out much poorer with a brake job, transmission flush and power steering fluid...but I'm a happy customer! The flex hoses were shot and brakes on their last millimeter. Art and his guys saved me from what could have been a very ugly situation had my brakes failed. This place gets it - do a good job for an honest price, and people will come back.
— Jean K., Wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
I have been taking both mine and my wife's car to Art for several years now. He and his crew are the ONLY 'wrench spinners' I trust. If it ain't broke, they ain't fixing it! Art will work with you on paying for the repairs needed and backs up everything he says. I recently drove from Michigan to New York for my mothers funeral and asked Art to give my 12 years old car the once over. He guaranteed it would be fine and would make the trip there and back, and if not, he'd come and get me himself. Sure enough, my car drove like it was new and got me there and back. I trust ART and his crew, so should you!
— Sean T., WIXOM, MI
— Tuffy Tire & Auto Service Center Walled Lake
took my car into tuffys for some help on my breaks. at the end of the day. I needed new ones. the guys at tuffys are great. art is super helpful and very friendly with his customers. I'm super happy with there job well done and thankful for there competitive pricing. thanks again tuffys for a job well done. Scott F.
— Scott F., novi, MI
— Tuffy Tire & Auto Service Center Walled Lake
This is my third opportunity to to have the crew at Tuffy Muffler/ Fuller Ave. work on my vehicles. This time I brought in a bent pipe on an expensive, high performance exhaust system. The technician (I didn't catch his name) went to work while I watched, heating and carefully getting the part back to it's original shape and location. Even when I thought is was done, he still wasn't satisfied. It ended up perfect ... like the mishap never happened. The labor charge was lower than reasonable. It's great when the technician working on your car shows as much (or more) care and attention to detail as you would. This has been the case every time I have taken a car there.
— Jon D., Grand Rapids, MI
— Tuffy Grand Rapids (Fuller Ave.)
I have used Tuffy's on E. Vernon as my car repair store since I moved to Bloomington/Normal. I prefer them as I always feel I'm being treated honest and fairly. I never in all of my times using them felt that they were trying to have me agree to have something done that wasn't necessary just to make a few more dollars. They answer all of my questions and have even told me that I should take my car to other shops when someone else can do a particular service cheaper or at no cost because it is under warranty. Their work is great, but if something is amiss after their service they will fix it at no charge. Can't ask for more than good prices and honest when looking for an auto repair shop.
— Nick W., Bloomington, IL
— Tuffy Bloomington
I took my Toyota in for an oil change and to fix the horrible rattle of the tailpipe on 5/18/2015.. I'd recently had a deer destroy the entire front of my car and wanted to make sure the exhaust system was safe and not falling off to cost another large sum of money. I don,t recall the name of the man at the desk but he calmly told me they'd check and know within ten minutes what was wrong. He came back and explained about the heat shield near the engine being loose and I had the option of just removing it to solve the rattle problem, which I opted to do. I worked with three employees that day, each was friendly, courteous and dedicated to customer satisfaction. I was out in less than 30 minutes. I was impressed by their honesty because they could have told me I needed extensive repairs and I wouldn't have known the difference. They had no way of knowing I'm director of a county agency working with women in various life areas. It's very hard to find a business to trust to give these women honest evaluations of repairs to their cars on their limited incomes. This Tuffy franchise will be recommended to my family, friends and the people I serve in Warren County as the place to go for an honest estimate of their repairs and routine maintenance. My experience at Tuffy was truly refreshing.....Thanks again, guys!!
— Jean D., Lebanon, OH
— Tuffy Fields-Ertel Cincinnati
Great group of guys...they got me in and took care of my muffler why I waited sitting on their plush leather couches, with coffee, & TV here in the waiting room. I'm about ready to fall asleep. Life is good until I get my bill. Also a shout out to Mark Wright who called ahead for me and talked to Mike and Brandon who worked to get me in and taken care of.
— Cecilia S., Bloomington, IL
— Tuffy Bloomington
Stopped in here just to get a tire patched. i got served quick and even though they had a few customers already. Everyone was friendly from the front desk lady to the mechanics. AND THEY HAVE FREE WIFI.!!
— Jamarion L., Mount pleasant , MI
— Tuffy Mount Pleasant
My 2012 Traverse needed an alternator. I coasted into Lou Bachrodt Chevrolet on Saturday morning and was told they couldn't look at it until Monday. I rented a car and returned to Milwaukee. On Monday morning I received a call telling me that it would cost over $1,400 dollars to replace it. So I called Tuffys in Rockford. They had the Traverse towed to their facility and replaced the alternator for $733 ...including the tow!! Honest and fast. You can tell the integrity of a company by how they treat you when you are not from the area. These guys could have taken advantage of us but instead treated us fairly. If you are in the Rockford area I would highly recommend them. Their work also carries a nationwide guarantee.
— Mark B., HARTFORD, WI
— Tuffy Rockford
Best shop around. Fits my vehicles in and diagnoses problem promptly with reasonable prices. Family like atmosphere. Thank you Tuffy of Rockford
— Heidi S., Loves Park, IL
— Tuffy Rockford
Very courteous when arrived. Explained, showed what was wrong and cost. Extremely knowledgable about the car. Which is a Jaguar. Would recommend to anyone who wants it done right. No matter what kind of car you have.
— Steven M., Rockford, IL
— Tuffy Rockford
Excellent service with a quickness! Great pricing with a polite and friendly staff. Couldn't of had a better experience with automotive repair. Thanks Steve and team!
— andrew j., fort myers, FL
— Tuffy South Fort Myers
I went in for a quick fix on my car. They got me right in and gave me a phenomenal price. The customer service was great and were very friendly. I recommend coming here if you need anything done on your vehicle!
— Sara V., Mount Pleasant, MI
— Tuffy Mount Pleasant
Received great customer service at the Mt Pleasant Tuffy! Employees were friendly and helped fix my problem quickly and affordably.
— Josh M., Mt Pleasant, MI
— Tuffy Mount Pleasant
Had our vehicle in multiple times (lemon). Have had extensive work done to it by Howard, no matter how small or big the issue may be they take the time to find the problem and get it fixed promptly and correctly. I would recommend them highly.
— Brian R., Mount pleasant, MI
— Tuffy Mount Pleasant
My husband and I have taken our vehicles to Tuffy of Mt. Pleasant for several years. The service is really remarkable. Dan has a talented crew of professionals who KNOW what they're doing and treat us fairly. Many times through the years they have helped us with vehicle "emergencies"...without an appointment...no matter how busy they were. They've even done work and not charged us. You can't ask for much more than that! They truly have a "small town" mentality where they know and respect their customers. And that's why we keep going back. Thank you Dan and crew!!!
— Karen P., Mt. Pleasant, MI
— Tuffy Mount Pleasant
My husband and I have taken our vehicles to Tuffy of Mt. Pleasant for several years. The service is really remarkable. Dan has a talented crew of professionals who KNOW what they're doing and treat us fairly. Many times through the years they have helped us with vehicle "emergencies"...without an appointment...no matter how busy they were. They've even done work and not charged us. You can't ask for much more than that! They truly have a "small town" mentality where they know and respect their customers. And that's why we keep going back. Thank you Dan and crew!!!
— Karen P., Mt. Pleasant, MI
— Tuffy Mount Pleasant
Thank you for all your wonderful customer service and help you guys are great and I always recommend you to everyone!
— Tara W., Mt pleasant, MI
— Tuffy Mount Pleasant
Thankx Jim and Steve at Tuffy in Mt pleasant for your wonderful customer service and help, I feel you two have really went out of your way to help me and I appreciate it very much I would recommend you two to all the people I know!! Thankx so much!!!
— Elijah G., My pleasant, MI
— Tuffy Mount Pleasant
I want to commend Steve, the manager, for fully backing his warranty on the air conditioning repair. Not only did he gladly honor it, but it was repaired within 24 hours. This business has integrity and it has Steve to thank for it. I would recommend Tuffy for any mechanical repair.
— Tom S., Estero, FL
— Tuffy South Fort Myers
I have been doing business with Steve especially for many years as have family members. He and Robert always go out of their way to take care of their customers. The extra effort is appreciated as is the excellent service.
— Dean H., Ft. Myers, FL
— Tuffy South Fort Myers
My Son and I took his car to Tuffy recently to find out about an Engine running problem, Val took a look at it and in no-time found the problem. I used to be a certified mechanic years ago so I know what it takes to be a qualified mechanic. If I can't fix it I want someone who I can Trust & Depend on to do it right. Val & Dustin are the real deal. You can always trust that they will do the job right and at a fair price. "Bravo, Gentlemen, Bravo".
— Doug B., Birch Run, MI
— Tuffy Clio
I just wanted to send a quick note with some feedback on my recent visit in to your facility. Dave looked after my vehicle. My whole experience was fantastic. The receptionist was very pleasant and helpful. When I was on my way in I called to confirm my appointment and the gentleman who took my call was very pleasant and helpful. Also, Dave was great with my truck. Overall I felt like everyone cared about me and my vehicle.
— Michael S., Bloomington, IL
— Tuffy Bloomington
Diagnosed a hesitation on starting vehicle, got me in fast and fixed the issues w/ out breaking the ( My ) bank .... that's all you could ask for. ~ Dale
— Dale P., Whitney, FL
— Tuffy Fort Myers (Colonial Blvd.)
Almost closing time and needed a new tail light while driving back to Wisconsin. Tuffy Ocala could not have been more accommodating even with a vacationing boss helping out to get it done in a timely and reasonable manner. This location should be commended for how they helped me on April 15, 2015!!
— Dennis G., Brookfield, WI
— Tuffy Ocala
I've had several things done to my car in the past few months. Dave, Val & Chris have been wonderful at explaining everything, charging a fair price, and keeping me on the road. I'm good to go now! Thanks guys!
— Kathryn J., Clio, MI
— Tuffy Clio
I always get great service. Dustin and Val are professional and the work is reasonably priced. I highly recommend Tuffy Auto Service in Clio.
— Marty M., Clio, MI
— Tuffy Clio
Jeff always takes excellent care of both my mother and myself. We are both retired and on fixed incomes and he always does his utmost to give us the best possible price and quality parts and service. My mother tells everyone that they should go there! I feel very fortunate to have found him and his staff and have no plans to ever change. Kudos!!
— Judy L., Maineville, OH
— Tuffy Fields-Ertel Cincinnati
Same day repair, stayed in my budget and honored my request. Great job, very pleased. I'll be back.
— Brian C., Appleton, WI
— Tuffy Appleton
Recently my husband and I took a road trip from Minnesota to Mississippi. On our way home we ran into car trouble. Here we were 7 hours from home, with a check engine light on, a minivan driving poorly and three kids under the age of 4. The service we received at Tuffys is like nothing I have ever expierenced before. The staff was honest, fair and extremely quick. For dealing with car trouble away from home, this was a superior experience. I am very grateful for their help, and I am sad we do not live closer so that we could always bring our vehicles to Tuffys.
— Anneliese F., Stillwater, MN
— Tuffy Bloomington
I've been going to Tuffy in Bonita Springs for years now. Kris and Alan are very dedicated to their work and it truly shows to the customer. They continuosly show high credibility, honesty and knowledge of the business. It's a great comfort knowing that your vehicle is in good hands.
— Ken S., Estero, FL
— Tuffy Bonita Springs
Alan and his team exceed my expectations every time! They are always helpful and very friendly. Thank you for being my "go to" shop.
— Debbie C., Naples, FL
— Tuffy Bonita Springs
We drove here from Canada after getting new tires on the front of the van before we left, wheel balancing and front-end alignment. I noticed intermittent vibration during the trip and wanted someone else to check it out for me. My wife was hesitant because we already paid for all this work and didn't want to pay all over again. I trusted my mechanics in Canada but something was definitely wrong. I found good reviews for Tuffy in Bonita Springs and made an appointment. I was apprehensive because - as we all know - a mechanic can basically tell you anything is wrong (like a doctor) and how to you know if it's the truth or not? The Tuffy guys were fast, efficient, and to the point. They balanced my tires and charged me $10/tire - half of what I paid in Canada. The vibration is gone. They explained what they did and that was it. Fantastic. I recommend Tuffy Bonita Springs all the way. Thanks guys!
— Larry F., Kingston, Ontario, Canada, FL
— Tuffy Bonita Springs
Excellent service, honest and great value. It's always nice to know where you can bring your car and be confident that you are being looked after. Thanks Chris and Alan!!!
— Dave W., Naples, FL
— Tuffy Bonita Springs
Always great service at Tuffy in Bonita...Kris, Alan an the entire staff make it both a local favorite and a fair and honest service station for visitors
— Larry G., Estero, FL
— Tuffy Bonita Springs
I've always received excellent service at Tuffy. This last time my car was making a very annoying noise. Kris checked it out and found it to be a very simple fix, done at no charge.
— Carole M., Bonita Springs, FL
— Tuffy Bonita Springs
Our Bonita Springs Tuffy is wonderful and Alan, the manager, is fabulous. He quickly got my husband's flat tire changed - in time for him to make an appointment...and the new tire was very reasonable. He checked out a worrisome red light indicator on my car and fixed a minor problem - in 10 minutes!! So glad he is in my chamber group. I highly recommend him and the shop.
— Sam B., Bonita Springs, FL
— Tuffy Bonita Springs
Alan and mechanics at Boni ta Springs Fl. Tuffy are experts in diagnosing issues and helping to determine best, cost effective, solutions. They take the time to listen and explain issues to customers... so grateful to have a shop we can trust!!!
— Heather M., Naples, FL
— Tuffy Bonita Springs
Thanks for fixing the clunk on my Sebring which two other garages - including the Chrysler main dealership could not find. Kris fixed it in 10 minutes and made no charge. He's gained a new customer.
— David L., bonita springs, FL
— Tuffy Bonita Springs
Kris, Alan and Team of Master Mechanics always do the job right. I've been bringing my different makes and model cars here for the past 5 years. Better service and rates than taking it to a dealership. Plus they get it done right from the start and stand behind their workmanship. You won't think of taking your vehicle anyplace else for routine maintenance or repair work.
— Linda B., Estero, FL
— Tuffy Bonita Springs
This shop is amazing!! I have been a customer for years and they treat the customer right. The entire staff from the owner down is honest, honest, honest. What more can you ask for? They never will never try to sell you a repair you do not need. The vehicle is always ready when they say it will be. The price is very reasonable. I have recommended this shop to all of my family and friends!! Don't believe me try them for yourself!!
— Jeff M., Bonita Springs, FL
— Tuffy Bonita Springs
Tuffy found the source of my coolant leak,and sent me to my dealer to get the repairs done on a recall they had discovered and I saved 500.00 by having the repairs at the dealer.Tuffy did,nt charge me anything for there time and effort.Now that to me is real SERVICE.
— Ron G., bonita springs, FL
— Tuffy Bonita Springs
Life long customer at the Tuffy in Troy. I am always amazed at the respect and honest service I receive. It is not fun spending money on my car. I will admit that after leaving Tuffy I am thankful for an auto repair shop with their integrity so close to home. Thanks John and Staff.
— Daniel j., Troy, MI
— Tuffy Troy Auto Repair
Went to Tuffy in Mount Pleasant today to see what was wrong with my windshield wipers...The staff was super friendly and fixed my wipers for free (they just needed to be tightened). I would recommend this place to anyone!
— Erica F., Mount Pleasant, MI
— Tuffy Mount Pleasant
I recently took my car into Tuffy's and the service was fantastic. The staff is super friendly and had great communication. This is the best place to get your vehicle worked on in Mt. Pleasant for sure!
— Jenifer C., Mt. Pleasant, MI
— Tuffy Mount Pleasant
I live in Omaha however service my vehicle at Tuffy's Lincoln on Pine Lake Rd. due to the outstanding customer service I receive each and every time I visit. Rick, Stacey and crew are always friendly, professional and courteous. Thank you Tuffy Lincoln for the superior auto and customer service you provide.
— James L., Omaha, NE
— Tuffy Lincoln
Rick and his crew do a great job every time when the car has a problem they help you instantly and even go beyond they offer a great service and are good priced I can recommend everyone there service I am not going any where else thanks Rick and crew
— Marc J., Lincoln, NE
— Tuffy Lincoln
I won't go anywhere else. I really trust Chris and his staff. They have always been very honest and fair with me, and have gone above and beyond great service.
— Stephanie W., Perrysburg, OH
— Tuffy Perrysburg
I have been using Tuffy for almost ten years now for several reasons. The guys there are great, especially Rusty the owner. They do good work at a fair price. They've even helped me out with small issues on my car just like a friend would. That's why my whole family now uses Tuffy.
— Eric S., Lorain, OH
— Tuffy Lorain
I have been to Lorain Tuffy Tire & Auto Service twice and I have received Excellent Customer Service both times from the time I have walked in the door!! I really appreciate the way the Mechanics communicate and the Excellent Job they have Performed on my car!! I will definitely return again!!!
— Shateka F., Lorain, OH
— Tuffy Lorain
I've been going to Tuffy in Lorain for years! Always good service no matter what needs doing. Even custom exhaust on my little tuner! I can always trust Tuffy to do a great job on my cars. And get the job done in a reasonable time as well. Now My son takes his car to Tuffy to get things done right the first time.We'll be back!
— Leonard C., Sheffield Village, OH
— Tuffy Lorain
We arrived at this Tuffy about 1 minute before closing time. Had a quick fix, but needed it done before continuing home on the highway. The manager was very nice, helped us out and we were on our way in minutes. Thank you!
— Nicole G., Midland, MI
— Tuffy Flint (W. Pierson Rd.)
Tuffys has been so great to work with not only for our company vehicles but our personal cars as well, as well as helping our employees!!!! You can really trust RICK and his team with what needs to be done , nothing is ever inflated!!!! They are the best:)
— Christy W., Lincoln, NE
— Tuffy Lincoln
My wife and I were headed for home in Des Moines Ia. after taking a trip out west, we had traveled nearly 4600 miles and we were driving in the white out conditions on I-80 when our car started to lose power about 40 miles from Lincoln. We managed to make it into Lincoln. We made several attempts to have our car serviced at different places we had no luck. It was Saturday and all the techs went home at noon. We made one last and stopped at Tuffy on Pine Lake Rd. to see if anyone could help us out. A young man who was just getting off work stayed late to help us and a gentleman ordered the part we needed and had it delivered. There was no wait even though all their stalls were full. They said they wanted to hook us up so we could get back on the road towards home. The car ran great and we made it home safely THANKS to the good guys at Tuffy!
— Rick L., Des Moines, IA
— Tuffy Lincoln
I moved to Lincoln and was referred to Tuffy's by my cousin after having some trouble with my 02' pathfinder. Rick and his crew handled every issue I came up with honesty, detail and efficiency. At the end of the day the Pathfinder didn't make it and it was at Rick's reccomendation that I cut my losses. He could have easily kept making money off of my misfortune but laid it out to me straight. Upon vehicle shopping I took my now 2012 Fusion to Rick for the okay. He did a top to bottom assessment of the vehicle and have me the "green light" to make the purchase. Rick, Stacy and the Team at Tuffy's Auto in South Lincoln off of Pine Lake are reasonably priced, honest and top notch when it comes to their services. I would recommend them to my friends,mother, grandmother and anyone else that is looking for quality repairs and service to their vehicle! Thanks Rick!
— Zach J., Wetta, NE
— Tuffy Lincoln
This Tuffy's location is one of the few, top notch repair and service shops in the area. Rick and Stacey, combined with the rest of the techs, are a great team and know how to treat a customer right. They definitely helped me out when I was in a bind and needed my truck fixed quick. They are willing to work with you on anything. At the end of the day, it's not about the money. They are there to help you out with your auto needs. Tuffy's, is full of good, honest people, who want to see the job done right. They are my first choice in a repair shop, and will be for the foreseeable future.
— Jamison H., Lincoln, NE
— Tuffy Lincoln
I was recommended to Tuffy's by a close friend and was extremely pleased with the quality of work, efficiency, and great customer service. I would recommend Tuffy's to anyone...I am very satisfied with this business!!
— Francie C., Lincoln, NE
— Tuffy Lincoln
Rick and his crew are amazing! They take such good care of my family and I. Would highly recommend them!
— eric s., lincoln , NE
— Tuffy Lincoln
Went to have my car repaired. Employees very friendly. Needed to keep repairs under budget. They gave a very good price and had my car repaired very quickly. Highly recommended.
— Edward U., Clinton Township, MI
— Tuffy Clinton Township
I generally don't take the time to do a review but today is an exception. I dropped my son's car off to get an oil change and to have them check the brakes. We just got the car (very used) a few months ago. They were honest and I'm extremely happy. Brakes are fine right now! So when we do need brakes, I'll go back there. They have my repeat business. Professional, affordable and trustworthy.
— Cindy M., Harrison Township, MI
— Tuffy Clinton Township
Jim and Steve were the two gentlemen that took care of me. They got me in on short notice due to being broke down. They diagnosed the problem very quickly and I was shown and explained to about what was going wrong. Once I gave them the go ahead to fix it was done quite fast and they made sure everything was running properly with a test drive afterward. These two were very kind and knew exactly what they were doing. I would definitely recommend them to a friend and I will be coming back.
— Kalynn F., Alam, MI
— Tuffy Mount Pleasant
Excellent service, went in for front end alignment on Easter weekend, found extra problems instead of having us reschedule Jim had them work a hour past closing to make sure everything was working , they were awesome.
— Christine m., Juel, MI
— Tuffy Mount Pleasant
Best service ever I have got. Best costumer service, open in letting customer about every situation of car. Took care of everything. Excellent service. And price was cheap too. I think this is the best place to fix your car in town.
— Ramesh N., Bloomington, IL
— Tuffy Bloomington
I want to just share how pleasant and friendly the staff are at the Tuffy automotive in Bloomington Il. I have taken my vehicle for service there about 4 times now and its just something to say about a nice clean smelling environment where you feel welcome and you are being taken care of. Jason and Mike are wonderful at customer service and I just wanted someone to know!
— samantha p., normal, IL
— Tuffy Bloomington
The staff are all very polite and professional. They completed their work on time and at a very fair price.
— Jonathan G., Normal, IL
— Tuffy Bloomington
I was in the store for 1 minute and received quick service. Within 20 minutes the problem was diagnosed and I was shown what needed repair. Two estimates were given me to allow me the choice concerning a serpentine belt...I chose the higher estimate. The automobile was fixed within two hours. The mechanics were friendly, the cashier very personable and the overall experience five star! I'll return to this store the next time I have a need.
— William H., Mt. Pleasant, MI
— Tuffy Mount Pleasant
I was out of town last week, in Mt. Pleasant visiting family; I was completely unprepared for any vehicle malfunctions. My son drove my truck to the store and upon returning home, pulled up to the house with the front brakes locking up and just smoking! I spent all of Friday talking to an out of town mechanic friend, taking front tires off and unlocking my brakes over and over again; but I had no luck figuring out what the issue was. By Saturday morning, I was at my wit's end, calling various repair shops in Mt. Pleasant, in a panic about having to get my truck fixed before returning home in the U.P. on Sunday. By taking my vehicle to Tuffy's, I was blessed with service that Jim provided for me. He is an absolute angel and discovered that my brake reservoir had been over-filled and this was causing the brakes to lock up. I had anticipated a master cylinder being the cause and was prepared to pay a few hundred dollars that day for my unexpected dilemma. My whole weekend would have been ruined. Thanks to Jim, I didn't have any expenses for this issue and am so grateful that he was there to help me out. His honesty in telling me that anyone else would probably have charged me for a huge repair, been misleading and deceitful, was very impressive. If Jim is an example of the honest, upstanding employees hired by Tuffy's, I would like to actually see some of these service centers in the Upper Peninsula in the near future. Thanks again for easing my mind and giving me a stress-free end to an unexpected situation.
— Tracy B., Munising, MI
— Tuffy Mount Pleasant
This is a guy named jason he is a hell of a welder he is fast at what he does he is a great asset to this company I will be sending all my friends and family to this place for all there automotive needs fpr now on 2 thumbs up guys
— mike j., lorain, OH
— Tuffy Lorain
It has been some years since I have came in for repairs at Tuffy Auto Service Center but I stopped in this morning on a whim. My Jeep needed an oil change. They immediately took care of me and the owner and his daughter engaged me in a great conversation during my very short wait. Great service from some great people. I highly recommend everyone to have their vehicles serviced here. 5 out of 5 stars.
— John K., Lorain, OH
— Tuffy Lorain
We were very happy with the very quick service and repair to our car. We won't be going to any one else for any future repairs. Thank you Tuffy.
— Charles P., lorain, OH
— Tuffy Lorain
They replaced my front in back breaks at the last minute just in time for a road trip
— John F., mount pleasant mi, MI
— Tuffy Mount Pleasant
Tuffy employees always do a great job with my vehicles, and I would recommend anyone to get their cars serviced there. They are reliable, fast, and have affordable prices!
— Maginta S., 4300 collegite way C , MI
— Tuffy Mount Pleasant
Thanks for the same day turn around. You got my Vic running like a raped ape again!!! Keep up the good work. I will continue to recommend highly
— charles w., batavia, IL
— Tuffy Batavia
THIS PLACE IS THE BOMB!!! I have been in sales for 35 years and appreciate good customer service. Well, Art and his crew are top shelf! I had Jerry come out to the waiting chairs and sit down with me for 10 minutes to explain the problem with our AC on one car. Then next visit Art calls my cell phone while I am working on my computer across the street waiting for oil change and transmission flush and he states, " Our transmission machine is acting up so I don't want to have you wait a minute more so bring it back in when you can and the oil change is on the house". I will be back for any issue for any of my vehicles as long as I live in this '90 days of good weather/year state'. God Bless America
— Thomas M., Orchard Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Jeff Jeff is a real good manager he has tacking care of me and my wife he has worked on my personal truck plus he has done a lot to my work van that no one else would touch and he got me in and out in a timely fashion. He work my wife car in when they was about to close I give tuffy of field-Ertel 5 stares and there crew. I would recommend tuff of field-ertel to any one and every on. So fare I have are hole fleet talk into coming here to get there stuff done to their work trucks tacking care of. Thanks tuffy
— Kris C., South Lebanon, OH
— Tuffy Fields-Ertel Cincinnati
You actually make it apeapr so easy along with your presentation however I find this topic to be really one thing which I think I would never understand. It seems too complex and extremely large for me. I'm taking a look forward to your next post, I'll attempt to get the dangle of it!
— Mahfuzkhan M., PFp1EabfRpok, MI
— Tuffy Port Huron
Dave and the Tuffy team always treat the customer and their vehicle with respect,honest estimates and a clear explanation of what is needed to bring everything back to correct operation,plus a courtesy shuttle while they perform repairs, they make me feel like one of the family each and every time I visit
— JACK E., PORT HURON, MI
— Tuffy Port Huron
I came to this Tuffy's crying today, because I had been pulled over for my exhaust being too loud, and I got an estimate from Mufflers and More for $1047.20. I support myself on minimum wage and could never afford that. I talked to Art and Mike, and they had it fixed for $227.60. That is less than a fourth of what I was going to have to pay. This service has been such a blessing. I could not have asked for a better deal.
— Savannah M., Wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
July 2, 2014 Tuffy Auto Service Center located on Kalamazoo and 44th Street in Grand Rapids MI is an excellent auto repair service center. First of all they are courteous and most of all honest with the customer. You could not ask for a better auto repair service. Their work is excellent and dependable. Chris and Mike (mechanics) are absolutely the verrrrry best. Thank-You, Sincerely Regina Busman Kentwood Michigan
— Regina B., Kentwood, MI
— Tuffy Kentwood (Kalamazoo Ave. SE)
We were very pleased with the service. The employees were very helpful, kind and welcoming. We will definitely return here in the future, our Toyota Corolla is beautiful!
— Mike N., Portage, MI
— Tuffy Portage
I've been taking my car there for a couple of years now. I won't take it anywhere else. These guys are coutrious and Honest!If you don't have the money to get things fix, they do what they can for you until you do. I convinced my boyfriend to take his car there. He now won't take it anywhere else! I especially love the tuffy mom club!
— Kathy K., Fort Wayne, IN
— Tuffy Fort Wayne (Dupont Rd.)
They actually prioritize people over the bottom line! Kyle was a great help and worked with me. This is a place you can trust your vehicle and be treated well.
— Zack M., Fort Wayne, IN
— Tuffy Fort Wayne (Dupont Rd.)
Honest, Trustworthy, Affordable Thankyou Tuffys on Coldwater and Dupont Cindy G.
— Cindy G., Fort Wayne, IN
— Tuffy Fort Wayne Coldwater Rd
Just had a performance exhaust put on my truck by them and couldn't be any happier it looks and sounds amazing and the guys in the shop do amazing work and do anything to please a customer. Ive never been disappointed when going here and the price and quality of parts is top notch I would definatley recommend this shop to anyone needing service and I would be giving them my business in the future. Thanks again guys
— Derick B., Fort Wayne , IN
— Tuffy Fort Wayne Coldwater Rd
— Juanita N., Fort Wayne, IN
— Tuffy Fort Wayne Coldwater Rd
I went in for a typical oil change and they did a full vehicle inspection. There were several things that needed replaced, could be replaced , and things that I would need to keep an eye on in the future for my specific type of car. Everything was explained thoroughly, clear, and concise so that I could understand it completely. I will definitely be returning for other services.
— Danielle T., Fort Wayne, IN
— Tuffy Fort Wayne Coldwater Rd
The staff at the Coldwater Road Tuffy is amazing! Not only did they do a fabulous job on my HHR, but they showed me the parts and what made them need to be replaced. I really appreciate how they took the time to educate me on the inner working of my car. Thanks Tuffy Team!
— Melissa E., Fort Wayne, IN
— Tuffy Fort Wayne Coldwater Rd
Had new belts put on at midas and they made noises when I started my car the next day. When I returned to have them fixed they where rude acted like nothing wrong. I came to Phil Murach at Tuffy he took care of the problem.
— DANIEL C., FORT WAYNE, IN
— Tuffy Fort Wayne Coldwater Rd
Tuffy tire and auto service is the only place I am taking my vehicles! They have the best staff and mechanics in town. They fixed my ford explorer when other won't and they kept me informed on my status of my explorer and just did an awesome job! So happy I called them
— David Cates c., Fort Wayne, IN
— Tuffy Fort Wayne Coldwater Rd
The service here was really great. I highly recommend going here for issues with your car. Staff was really great with helping me and gave me great customer service.
— Zaleikia P., Fort Wayne, IN
— Tuffy Fort Wayne Coldwater Rd
I had a great experience with the Tuffy off Coldwater Road in Fort Wayne, IN! The employees were very nice and educated me about my car so I understood more about what was actually going on. Prices wernt bad either and they always have good deals going on. I'm going back there for sure again for my next car tune up!
— Brooke B., Fort Wayne, IN
— Tuffy Fort Wayne Coldwater Rd
was referred to a specific mechanic, rick. they got to my vehicle for an estimate quickly. were able to get me in the next morning. completed an 8hr job quickly. friendly and helpful service.
— bill w., flushing, MI
— Tuffy Flint (W. Pierson Rd.)
I went to have a blinker bulb replaced. I did not have to wait long to have my car serviced. They also topped off all my fluids.
— Janet h., Flint, MI
— Tuffy Flint (W. Pierson Rd.)
I went to have a blinker bulb replaced. I did not have to wait long to have my car serviced. They also topped off all my fluids.
— Janet h., Flint, MI
— Tuffy Flint (W. Pierson Rd.)
I've not gotten much more than an oil change from Tuffys in Appleton on College. Yet on my visits I really appreciated the time taken to discuss my future automobile needs and options. - As a refreshing change, I could trust in your knowledge and impartiality. - I look forward to our future interactions. Thanks.
— Mark K., Appleton, WI
— Tuffy Appleton
Just wanted to say thanks to crew at tuffy's of Batavia. I have been going to Tuffy's for 13yrs and you guys blow it out of the water. Joe the service manager has fixed my Chryslers for years and is always done right the first time. Every time I have been to the dealer and they find a problem. Joe beat there price by hundreds of dollars. Great job guys. You guys have all mine and my families business.
— Mike V., batavia, IL
— Tuffy Batavia
I want to say that I was very impressed with your batavia staff ! I was greated by the manager who explained in detail what the procedure was in getting my brakes inspected and fixed . Joe test drove my car and then pulled it in to inspect . I watched from the waiting room and he was very quick and efficient to bring me the info . Wow within like 10 minutes I had a fair and reasonable price in front of me .. I never really worked on cars growing up. The process was thoroughly explained to me by Joe from the start to finish as to how he was gonna take care of my car and get my brakes safe .. All I can say is wow start to finish In a hour ! I never thought I could get my brakes done on my lunch break ? Thanks Joe for the QUICK and FANTASTIC service ... You have me as CUSTOMER FOR LIFE !
— Jim S., Batavia, IL
— Tuffy Batavia
I spoke with Tuffy on the phone last Friday the 21st. The manager was very helpful, kind and generous helping my daughter with her check engine light issue. I discussed with the manager that my daughter just turned 17 on the 21st and her mother and I were divorced and tight on money. the Tuffy team was kind enough to perform the diagnostic test free of charge. Luckily to fix the problem only cost $35.00!! I appreciate everything the staff did for my daughter and I. Thank you very much Tuffy of Batavia!
— Rich D., Plainfield, IL
— Tuffy Batavia
This place was/is amazing. The service they offer is the best. They are quick at and great at doing their jobs. I like to keep a close eye on my vehicles when someone is working on it. but with tuffy batavia i dont have to worry about them doing anything wrong. they also allow me to watch. Other shops will not allow that. when something was wrong with my car they informed me and gave me a great price and was able to fix it real quick. i hope all tuffy's are like this one. As long as I live in the area i will go to them for anything i need.
— jeffery e., st charles il, IL
— Tuffy Batavia
Several weeks ago we were towed to Tuffy's because our coolant hose came off. When we arrived they listened to what we told them about our problem and gave us options for our repair. We were so impressed with the attention to detail, the concern we observed and the way they took care of the problem. I wholehearted recommend these fine folks. If we have problems in the future we will use this family owned business.
— Robert B., Ft. Myers, FL
— Tuffy Fort Myers (Colonial Blvd.)
Went in to get a break check done found out my breaks was bad store manger worked with me on price he put two guys on my truck to get the job done
— matthew t., weidman , MI
— Tuffy Mount Pleasant
The Westferro family has created a very welcoming environment AND follow through with Great Service. We bring all our family's vehicles to them for service.
— Steve R., Tinley Park, IL
— Tuffy Orland Park
We drive quite a distance to get our cars service by Art. There simply is no better place. Honest, talented, and competitive!
— tobias l., berkley, MI
— Tuffy Tire & Auto Service Center Walled Lake
This is the best auto repair shop I ever used. They are honest, never push and always give you suggestions or options that you can very comfortably choice. good repair job, plus they give you free oil change for most repair job. I will certainly recommend it to my friends. Thank you, Arts.
— Kevin G., Wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
MOST honest, compassionate, caring service I have ever seen anywhere. You know you can trust everyone. Excellent in every way. You are treated courteously, with respect, and you can know with complete certainty that the mechanics and technicians are knowledgeable. It's a small business that has just such a personal feel. The owner is absolutely wonderful and takes time to get to know his customers. You just don't get this kind of treatment anywhere else. I've been to a number of different shops and services, but from now on this is the only place I will ever go.
— Raluca S., Ypsilanti, MI
— Tuffy Tire & Auto Service Center Walled Lake
Excellent customer service and performance. I had an overheating issue with my car and they allowed me to pay half the cost upfront and the other half a couple weeks later (all while giving me my car before the entire amount was paid in full). They also paid half for me a rental car during the time my car was being serviced. I HIGHLY recommend this location. VERY helpful!
— Monea W., roseville, MI
— Tuffy Tire & Auto Service Center Walled Lake
Been taking my cars to Art and his crew for years; too many stories to tell, too much money saved to calculate. Bottom line: Art and his team know that quality of service to their customers is just as valuable as quality of service to the vehicles. I care about who I give my business to, and the Walled Lake Tuffy team earns it every time. Every. Single. Time.
— Katherine D., Wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
John, Ronda, and the crew always do an OUTSTANDING job! A lot of repair shops in findlay will take advantage of a girl who knows nothing about cars and will charge through the roof for services you don't need! John is always extremely honest and upfront about what needs to be fixed and why. In the year I have bbeen bringing them my car I have NEVER felt like they were trying to upsell or take advantage of me. They always get the job done quickly and are as cost conscious as possible, which is perfect for a college student. Keep up the amazing work!
— Beth H., Findlay, OH
— Tuffy Findlay
My wife Margie and I have been customers here since they opened back in 2001. 3 Words: Exceptional Customer Service. The entire team are The Best at What They Do & They Are 100% Honest. We just had both cars down at the same time. I called yesterday(Friday) they said bring them right over. A lot of maintenance work was needed on both cars. Anywhere else this would have been days to complete, I write this now merely 24 hours later with both cars at home. John, Joe and your entire team, as always Margie & I are sincerely thankful for all that you do and for keeping us safe.
— Dave S., North Aurora, IL
— Tuffy Batavia
Just had my car serviced at Tuffys. Best sevice I've experienced in a long, long time! Repairs done on time, everyone was helpful, courteous, way above and beyond the normal auto repair experience! Highly recommended! Customer for life.
— Thomas J., Loves Park, IL
— Tuffy Rockford
Thorough, efficient, and friendly service often with the extra value of coupons. It is nice to drive away with the feeling of a job being well done.
— Elroy B., Machesney Park, IL
— Tuffy Rockford
Just had my car repaired at Tuffys. The best auto service experience I have had in a long, long time. Everyone was helpful, courteous, way above and beyond the normal auto repair experience! Work done on time, kept me informed on exactly what was being done and the cost. Definitely go the extra mile for you. Highly recommended! Customer for life!
— Thomas J., Loves Park, IL
— Tuffy Rockford
Car acting up when miles from home - Tuffy had time and manpower, identified problem (throttle position sensor malfunctioning), fixed, recommended good motel down the road - a nice positive experience!
— Emily O., Sterling, NY
— Tuffy Amherst - Auto Repair Center
We have been taking our vehicles to Tuffy in Springfield for over 6 years and have always had a great experience. The entire staff is friendly and attentive. From standard oil changes to repairing brakes to new tires, they do an excellent job every time. I recommend everyone I know to Tuffy because the level of service and attention to detail is unmatched. Thank you!
— Matthew B., Springfield, IL
— Tuffy Springfield
Zach, Dave, and Rick worked with me.They were very nice and did try to save me a little money. I give them a hands up....
— Celia C., Ocala , FL
— Tuffy Springfield
I have to say, these guys are the most honest guys you could ever meet. Jeff the manager saved me from possibly being in an accident. I came in for an oil change, they do an inspection and fill up your fluids. When the technician checked my tires, they found that the tire was ready to blow. I can't thank you enough for your alertness and promptness on getting this fixed. Thank you so very much! I will always bring my car back
— Tammy O., Maineville, OH
— Tuffy Fields-Ertel Cincinnati
I found the Fargo Tuffy business to be an extremely generous business. I was given a free oil change for being a veteran. That is great when many businesses did nothing. I enjoyed their new coffee service when I was waiting and good conversation. When they gave me the report of things, that I needed to have repaired, they gave me the option of choosing the date to have them completed and said that financing was available. I had a very positive experience at the Fargo Tuffy Store.
— Michael M., West Fargo, ND
— Tuffy Fargo
Brian and his crew are not only knowledgeable ASE Certified Mechanics, but honest and dependable. On more than one occasion they have gone the extra mile to see that all of my family member's vehicles are professionally maintained to our complete satisfaction. What more could we ask for. We are customers for life.
— Charlie O., Tampa, FL
— Tuffy Gunn
The guys did a great job getting a lot of unscheduled work done to my vehicle. I appreciated that they took the time to show and explain to me the unexpected problems they found. The manager make sure that I understood exactly what the costs would be and he was fair in negotiating the best price possible. I would go back to Tuffy in the future.
— Stacie Z., Mount Pleasant, MI
— Tuffy Mount Pleasant
What's it take to become a sublime exepundor of prose like yourself?
— Alfian A., fG5QO5NJb, MI
— Tuffy Mount Pleasant
Without a doubt best customer service I've ever recieved anywhere. Art the owner was the real deal. On first arrival I couldn't help but notice the customer service rewards and all the other accolades. I wasn't there for 5 minutes, and that was all it took for me to realize the accolades were there for good reason. I got an oil change that was 20 bucks and after art handed me the invoice he told me have a good day, walking out not realizing I haven't paid anything he said hey how much did you pay today? I looked at the on voice and it was zeroed out and he gave the oil change for free. Awesome service and I'll definitely be going back for all car services. Thanks art and the crew -"Missouri"
— Stephen B., Wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
When I need my car fixed I take it to Tuffy in Port Huron, and I trust those guys. they show me why I need the repairs. There pricing is more than far, they stand by there workmanship If you have a daughter that need some place to get her car fixed this place you can trust. DLN
— Dasn N., Port Huron, MI
— Tuffy Port Huron
My experience was great. Fixed our brakes at a great price and did a excellant job. I would recommend if you breakdown in Port Huron, call Tuffy Tire and Auto Service. Great people to deal with. Thanks again for helping us.
— Ralph H., Tillsonburg, ON
— Tuffy Port Huron
Best auto service in town, they will get it right the first time.Very fast and the workers are very friendly, they have Great customer service. very nice environment super clean shop. I recommend this shop to everybody I love that place I'll never go anywhere else.
— Laishah H., bloomingtion, IL
— Tuffy Bloomington
They are the most friendly and honest people when dealing with car repairs. I needed my front break pads replaced along with my rotors, and they gave me an EXCELLENT price compared to all of the other places that I had shopped around at. I HIGHLY recommend them!
— Brianna A., Tampa, FL
— Tuffy Gunn
Outstanding customer service. Honest, straightforward - - always give you answers to your questions, solutions to your cars problems, unlike some dealerships that fabricate problems. Always a pleasure to do business with them. Great owners & staff. Thanks Susan & Chris for todays service.
— Paul W., Aurora, IL
— Tuffy Lockport
I just wanted to say that Sue, Paul and crew are wonderful to work with. We have had them work on four different vehicles, and in every case they have been quick, honest and very fair. I do not know if you could find a better place to bring your vehicle.
— Aaron M., Lockport, IL
— Tuffy Lockport
These guys are super amazing and Scott is phenomenal at his job. I have had several instances in the past 6 months where I needed their help on my older model car and they have gone above and beyond in every single case. For someone who knows little to nothing about cars they really take the time to educate you about what is wrong with the car and if it is something that you can live without fixing or is something that will endanger you on the roads. I trust these guys completely and they've never been shifty like some auto mechanics and even dealerships that I've dealt with in the past. Give them a shot - you won't regret it!
— Rachael K., Fargo, ND
— Tuffy Fargo
If you have any car trouble anywhere within 50 miles of this Tuffy Auto Care in Mt. Pleasant? make this your first choice for repair. My daughter's car broke down making weird and loud noises and she was afraid to drive it. She is a CMU Freshman and does not know the area. I found this Tuffy on line and read the reviews! Dan the owner made my daughter completely at ease after we managed to drive the car to this location 10 mins from CMU. The mechanic and manager imdo believe was Jim said do not worry we will look at the car go and get breakfast and we will call you. They called about an hour later and had the car up on the hoist. Jim showed us both all the issues with the car that we could clearly see. He called my husband and he said go ahead repair it, my daughter needs her car. The cost was broken down for me, they reduced the cost again by $200 and only showed me exactly what needed to be done honestly and extremely fairly. Dan offered Morgan his car having just met her? to drive but CMU rules of parking passes prohibited that even though she could have gotten a temporary one. Stacey on the front desk was wonderful. This was probably one of the best experiences i have had at an auto repair facility. This family run Tuffy will be my daughter's go to place from now on for all car maintenance and oil changes, tires, etc. Dan told they will always take care of her car needs and she was to call him immediately if she had problems with the car. They guarantee their work? 5 stars on customer service, completeing and ordering parts extrememly quickly and efficiently and 6 stars on upright honest and truthful people when this young lady thought she would have to junk her 2000 Mercury vehicle. Thank you, thank you, thank you. I would drive to two,hours from home if that were a realistic otion to take care of my vehicle that is how mich i recommend this wonderful Tuffy Auto in Mt. Pleasant!
— Morgan and Linda F., Rochester Hills, MI
— Tuffy Mount Pleasant
We own a couple of Toyota vehicles. I am so happy that Tuffy's of Appleton has a trained Toyota mechanic on staff. They are very knowledgeable and shared with me information on upcoming maintenance items. Thank you, Tuffy's of Appleton!
— Tracy K., Black Creek, WI
— Tuffy Appleton
Had my 2005 Jeep Grand Cherokee towed to Tuffy on Fuller Ave. because it quit running. It turned out to be a quick fix, and they didn't charge me anything. Their honesty and integrity rate vary highly in my opinion. I will continue to make them my only source of auto repair. Thanks so much for your good service.
— Kenneth J., Grand Rapids, MI
— Tuffy Grand Rapids (Fuller Ave.)
The Tuffy service crew were initated professional service and guarantee their work.
— Rudolph b., mount morris, MI
— Tuffy Flint (W. Pierson Rd.)
I have been taking my car to Ricky to work on for the last 16 years. He is always very thorough and gets the job done in a timely manner. I highly recommend Ricky and Tuffy to anyone who asks!
— Christina Z., BRIGHTON, MI
— Tuffy Flint (W. Pierson Rd.)
Our car suddenly went from Drive to second gear on the freeway! We limped into Tuffy and the staff quickly diagnosed the problem as a bad shift controller. They had the part installed the next day at a very fair price. We were treated with understanding and compassion rarely found today. I highly recommend Tuffy. Many thanks.
— Thomas K., Suttons Bay, MI
— Tuffy Flint (W. Pierson Rd.)
Have been coming to Tuffy for a long time. I like the personalized service. They know me when I arrive! I trust them to take care of my car and keep me safe.
— Kathleen K., Lockport, IL
— Tuffy Lockport
Friendly, fast, good location for me as a customer. Will see and compare quality.
— Reinold M., Tampa, FL
— Tuffy Gunn
We have 3 teen/young adult children that have older 'beater' cars. We began taking all the cars to Walled Lake Tuffy about 2 years ago because we found their prices to be fair, the work done well and we were always treated very fairly and politely. About a month ago we took our son's '93 Saturn for a full brake replacement and few other minor fixes including a new bearing. Four weeks later the car wouldn't drive and was stuck in Royal Oak, more than 20 miles from our home. We had it towed to a local repair shop who, upon inspection, told us it had a bad bearing and the axle was cracked. When we called Art at Walled Lake Tuffy, we weren't sure what to expect but we certainly didn't expect what he did. He told us that he would stand behind his prior repair 100%. He had the car towed from Madison Heights to Walled Lake and repaired the bearing and the axle completely free of charge. Some may think that this should have been expected but our own past experience could not prepare us for this superior customer service. Expectations and reality are usually widely disparate. Art, we want to thank you and your team from the bottom of our hearts! The teen-twenty-something age group is very expensive and we are exhausted just trying to keep up with all of their needs and expenses. You have always been great to work with and as long as you are there, we will never take our cars anywhere else. Forever grateful, Dan and Carolyn McClain
— Dan and Carolyn M., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Art has always done the right thing. I feel very comfortable having him and his people work on my vehicles. Prices are also very competitive.
— R. O. S., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Art and the Tuffy boys are very straight forward with what you need done and what you don't. You Need to be able to Depend on your Machanic as much as you depend on your car. Thank You Art for your Integrity and Honesty.
— J. D. F., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
I felt very comfortable working with Art and Dennis. Often I am intimidated walking into a auto service center as a female, but they were great at explaining the issues with my car and giving advice on what to do next. I will be bringing my new car in soon!
— Sarah S., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
the friendlyness and honesty
— Sue Ann S., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Best auto service guys in the business. Had a muffler problem late in the evening and they got me in and out and problem fixed in an hour. I have never had a really good experience with car repair and I am new to this area. Art and his guys do a great job!
— Ryan R., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
When I first went to Tuffy's in Walled Lake (in 2007) they told me that I needed some work done on my Honda Civic and gave me a quote. My friend who sells used cars looked at my car and confirmed they they were honest and priced fairly. I have been taking my Honda Civic to Tuffy's since that time and it is running great! They do excellent, honest work and have helped me save money by finding solutions to issues that would otherwise have been very costly. In addition they are always to take a moment on the phone to guide me (for example when my daughter locked her keys in her car) and have referred other businesses in the area for bodywork and tires. I feel very supported by Tuffy's Walled Lake Auto Repair Shop. Thank you!
— Monica M., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
I could have given a lesser rating had it not been for the better experience later to the initial service. I had break service done initially. I repeatedly told them to have the vehicle ready for me for Monday when I dropped it off on Fri evening. They said no problem. But it was not done until Mon morning. I called them on Sat 1 PM (when they close at 3 PM), they did not even start on it and did not bother telling me that it won't be ready for me on Mon. Anyway, they made it up by giving me some credit and gave me a 'loyalty' card (which is worth a good amount). After that initial service, I had some more service done but had no issues.
— Ravi B., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
We have all felt the cringe when we have to get our car fixed or go to the dentist. But Art and his guys really take the pain out of auto repair. I have been to this place several times and they really take care of you. Plus they have in house financing, so the repair cost can be spread over a couple of payments.
— Lynne L., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
I found Art and Tuffy Walled Lake several months ago and I am so glad I did. Another business recommended them to me. I am a woman with a 2004 car with over 190000 miles. I always feel that I have been taken when I leave a car repair shop, but not with Art and The Crew. They tell the truth, they fix it in a timely manner and the price is fair. Oh by the way, did I mention they are entertaining, too! Finally, car repair shop where they treat you like family. AWESOME!
— JH H., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
My wife and I started taking our vehicles to Art and his awesome shop last year (2011) and we are EXTREMELY impressed with the honesty and integrity this business demonstrates - something hard to come by in auto repair these days. We were even able to split our total charge on one visit into two payments simply by writing a post dated check for the other half. The quality of work and fair pricing makes this Tuffy THE place to take your vehicle. What a secure feeling it is to have finally found a reliable and truly honest shop that won't take you for a ride while taking your hard earned cash!
— Mars M., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Art and The Crew were very helpful and honest. I was outdone by the service I received! I now have a new place to have my vehicle serviced and will definitely pass the word on to family and friends. I walked out feeling like a satisfied female customer that didn't get taken advantage of. I thought it was very special that Art even talked to my cousin from North Carolina on the phone to let him know that I came to the right place and they would take good care of me (that is exactly what they did). Job well done guys!
— L. W., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
For those of you who may be searching for an auto repair center, Tuffy's in walled lake is definitely the place to go! The owner Art is a "Wonderful" guy and his staff is Magnificent. Art is Honest and so is his staff. I had countless issues w/my vehicle w/no one to give me an honest opinion and no one to Trust and a friend of mine referred me to Art's place of business and "Now I won't take my vehicle anywhere else", But to this Auto Center. Thank You Art for all you have done for me and Thanks to your staff as well!!! (Marie)
— Marie M., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Art and "The Crew" where amazing! I will get all my service needs done here from now on!
— Marc M., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
I have used this auto repair center on more than one occasion, from oil change to brake job to headlight repair. They have proven to be reliable, with good customer service. Everyone from the owner to mechanics are friendly and attentive to customer concerns. They took time to inspect the car beyond the original issues, and come up with reasonably priced solutions and alternatives. Thank you Art and the team!
— David D., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Everyone at this location really care and take the time to go out of their way to help you out. Little things, like changing a headlight when they are busy, make a big difference. Thanks!
— Chelle C., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
It is nice to know there are people in this world like Art. He could have charged me the $850 for a warranty job that I didn't know was covered but he didn't. I will go out of my way to return for future repairs (I'm sure he is not looking forward to that) but I appreciate honesty. It goes a long way in my book. Thanks again, pizza and beer will be on me!
— Monica M., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Simply the best auto repair treatment imaginable! Art is a pleasure to deal with and I know the job is being done right. I actually drive 45 minutes from my house to come here. It's worth it though.
— Rob R., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Last Friday 11/11/11 I was in the area on business. I was coming from the Grand Rapids area. After diving to the area and around, I noticed a high pitched whining noise. My first thought...transmission. I figured I better stop somewhere and have it checked at the least. I was passing by this Tuffy shop and for some reason it just looked like they knew what they were doing. I tend to trust my gut feelings. This was definitely one of those times that my gut feeling was right. Not only did they find out that the whining noise was the alternator, but they had pointed out that my transmission fluid was in poor condition. I had taken it in to several places that said that it was fine. This place was the only honest place I've found in years. During my wait there I got the chance to see how they treat their customers. They told everybody the strait talk. Until the last few years I used to do all the work on my cars and friends cars so I know when the BS is flying. I met several of his customers, they all told me that they only take their vehicles here. I met people that told me that their whole family comes to this place. Art the owner's sense of humor was worth the trip alone. All the guys there treated the customers as if they were friends. The waiting room is like a museum, Toys for kids and all sorts of interesting things to look at. It was actually the best part of my trip. Well except having the car trouble that made me go there. They did the work and got me back on the road and heading home that day. And it;s been running better than it has in a while. Thanks!
— Craig C., Grand Rapids, MI
— Tuffy Tire & Auto Service Center Walled Lake
As a woman, getting car repairs ranks right up there with cleaning the toilet...hate it! After gathering several estimates to repair my exhaust system ranging from $1000 to $400 I stopped in for a final estimate from this Tuffy location, where I met Art. He gave me a couple of different options to fix the problem ranging in price from $60 - $229. Quite a difference, right? Well, I went with the quieter, more expensive fix and I couldn't be happier. I will definately bring my car back to this Tuffy, too bad I have to drive right by the Tuffy near my house to get there. Just goes to show you that good customer serivce is worth the drive. Thanks Art & team.
— Alecia A., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Art and his team are the BEST. A trustworthy shop, friendly and always good prices.
— Nick N., , MI
— Tuffy Tire & Auto Service Center Walled Lake
Art is the greatest!!!! He has a great team of mechanics that go above and beyond their call of duty to ensure their customer's safety and satisfaction. I recommend them if you're looking for honesty, integrity, and a job well done. God bless you all :) Thanks so much. *Glynnis*
— Glynnis G., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
I've been going to Tuffy for all my service needs. They do a fine job and I trust Gary with all of my cars! Thanks for all your help.
— Jim J., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Ive brought my car and van to tuffy and have been a customer for almost ten years. I recently went in for a new alternator and transmission flush and now my van (2007 T&C) runs better than ever. I follow the maintenance schedule for my van and it makes a difference in how long i can go without any major problems. Thanks again for the great service. You have a customer for life.
— Sampson S., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
I have never encountered a more honest repair station! I took my 2006 bmw 650i in for brake work (the brakes did not work), and then I quickly recevied a call from Art (the owner himself!) adivsing me that the car was the subject of a recall, for the very problem I was having, and that I should take it to the BMW delaership. The recall required the replacement of the master cylinder, the brake booster and various brake lines, a $3500+ job. Had Art not been so honest, he could hve easily charged me for that repair and I would never have been the wiser. He did not even charge for the diagnosis of the problem! If you want an honest repair facility, GO TO THEM!!
— Andy A., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
These guys are amazing. I have been taking my car to Art for 10+ years and I wouldn't go anyplace else. He won't waste my time or lie, only tell it like it is. He has even told me to not have work done by him in the past because it was a waste of time. It's not about the sale with these guys, but taking care of the customer and creating a lifelong fan. Now I have moved away and it is a pain in the butt to drive my car out to him, but he still takes care of me, has hot coffee and a few good laughs to entertain me while I wait.. Your the best Art keep it up!!!!
— Bryan B., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
New to the Walled Lake area, my car decided it was going to break down and start leaking coolant all over the place. There are a lot of places in the area to take your car for repairs. After playing "eni-meani-miny-moe" I came up with Tuffy Auto Repair. First I called to see when I could bring it in, Art told me to just "bring it right over, we'll get it looked at". There were probably 10 other cars in the lot before I even got there. Within an hour Art was calling to tell me what the repairs were, and how much it was going to cost. When I went in to pay, Art handed me a voucher for 3 free oil changes, a new set of wiper blades, and a few other extras! I couldn't have been more pleased! So for the car is running great, and I know if something else comes up I will be taking my car to Tuffy!
— Jennifer J., , MI
— Tuffy Tire & Auto Service Center Walled Lake
I have trusted my vehicles to Art at Tuffy for over 10 years. He and his crew have taken care of my cars, as well as my daughter's. Art is the kind of guy that will give you the shirt off his back. In fact, he donated a kiidney to a friend! His honesty, integrity, and humor are evident from the minute you walk through the door. I can't imagine going anywhere else to get service on my car. I recommend the Walled Lake Tuffy to anybody that asks where they should go to get work done on their vehicle.
— Steve S., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Sept. 19th 2011 By Far THE ONLY PLACE!!!! I TRUST WILL DO THE JOB RIGHT THE FIRST TIME !!! I trust the Tuffy Walled Lake guys and I would NEVER go anywhere else. I Like Mary 'have always had the best service and quality work done at Tuffy's in Walled Lake. Art (owner) and his staff I believe are very honest, helpful and knowledgeable. THANK YOU Tuffy Walled Lake!!!!!!!
— Casey C., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
I have always had the best service and quality work done at Tuffy's in Walled Lake. Art (owner) and his staff I believe are very honest, helpful and knowledgable. I enjoy going there. They always make me feel good by explaining things in detail and by trying to save me money. As long as I live in this area, I will always take my business there and have for several years now. They are busy because they are fair, honest, do great work and are very personable.
— Mary M., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Tuffy in Walled Lake is the ONLY place I will EVER take my car. I have recommended family and friends over and over. The owner Art Rott is one of the most honest and wonderful people I have ever met. You can tell he really cares about all the people that walk through his doors. When I take my car to get serviced there I feel like I'm family. When I speak with Art I feel like I'm the only customer in the store. He spends time with me explaining exactly what is wrong and what needs done to my car. He even lets me know what things I can wait on having done so as not to spend a ton of money all at once. He will go in to detail with me and answer every question I may come up with. He never looks at me like I am some girl who he can "pull a fast one on" like most other shops I tried before. Last winter I took my car in to get work done and noticed all of the men at the shop were bringing in toys for a family that fell on hard times. My six year old asked Art if he could help too. When I came to pick up my car we brought a toy to donate. Later my son received a letter thanking him for his generosity. My son felt proud to be a part of Art's "family". Art, I would like to say thank you from the bottom of my heart for all that you have done for me, my family and my Rav4 peanut! You are the best around!
— Tonya T., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Tuffy Walled Lake does wonderful work and is an asset to the community.. Walk into this shop for ten seconds and you will notice all the awards along the wall. Art is an amazing guy who does a ton for the community and for his customers. Visiting his shop is like going to a comedy show. He is always joking with someone and putting his customers at ease. There is a reason Tuffy Walled Lake is the number one Tuffy in the country. (Three years in a row). I trust these guys and I would NEVER go anywhere else.
— Diane D., , MI
— Tuffy Tire & Auto Service Center Walled Lake
Art and his team are dedicated, honest, and caring people. Honest and good mechanics are hard to come by (mine retired last year after many years of excellent service) so I am happy to have found an amazing team of guys who care about what they do and do an outstanding job. Anyone who complains about service or costs at this establishment must be confused... they probably wandered into a competitor thinking they were at Tuffy, or maybe they are the competitor trying to mess with Art!! He treats his customers with respect and from what i saw while i was waiting for my repairs, all of his customers have respect for him. I appreciate the value and level of service I received at Tuffy. Keep up the excellent work guys!! Finding a great mechanic is not a Tuffy anymore :-)
— Christina C., , MI
— Tuffy Tire & Auto Service Center Walled Lake
Thanks Pete and Gary for getting me in and out quickly today...much appreciated!
— Jennifer A., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Art and his whole team are extraordinary for their level of service and honesty. I have used their services since their first day of business and relied on the shop long before their arrival. It is the best. I will never use a dealer as I know Art will treat me right and perform better service. I am loyal to him and he is loyal to his customers. Other than my motorcycle, every vehicle I own or have owned has been taken to him over the last twenty years.
— Hookman H., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Art and Mike I think his name was that fixed my exhaust got me in and out just like they promised definitely will be back with any future car repairs.
— Brit B., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Art did my oil change and tire rotation faster than Nascar. and I only drive a minivan. Loved it.
— David D., , MI
— Tuffy Tire & Auto Service Center Walled Lake
Art Rott and the people working for him leave you feeling confident that the work that has been done not only right but in a timely fashion. Always a friendly smile,and i don't feel like i was price gauged!! 5 stars from me,,sincerely, Ms. kay
— Tammy K., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Art Rott runs the finest establishment of any type in the Walled Lake area. He takes the generally negative experience of having to have a car repaired and actually makes it bearable. i take my vehicles no where else
— Manleyman M., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
My experience with Tuffy was positive. Art and the whole staff were very friendly and helpful to me. They explained my auto repair questions, were honest, and gave suggestions. Because of the outstanding way they dealt with me, and the other customers that were there, I will be returning to them for any future auto repair needs.
— Becky D., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
I started to go to Tuffy because a friend recommended it and have felt very comfortable allowing Art and his crew to work on my car. I want value service for my needs and Tuffy has provided that. I appreciate that especially in these economic conditions.
— Beth B., , MI
— Tuffy Tire & Auto Service Center Walled Lake
I love going into Tuffy as everyone has known me for years and says hi by my first name. Gary has been my mechanic for years and I trust him to be honest with what is wrong and how he will repair my car as it was his own. Thanks Gary!
— Katie K., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Joe-July 28 2011-I started going to Tuffy Walled Lake when I needed a muffler and no one else had one. Art said he would have one the next morning. He not only had it the next morning, I was on the road in less than an hour and the price was lower than any of the others. I have to have confidence in an auto repair shop otherwise I won't go there. Walled Lake Tuffy is one of those places that will get my repeat business.
— Joe J., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Stopped in one morning while my kid was at soccer camp. Got 2 Monroe shocks at price of 1 and had a couon for free oil change and free wiper blades. Installed price for shocks was significantly less than a major competitor. I was done in about an hour but I would recommend call first -they are very busy shop! One shock broke a little less than a year later and it was replaced at no charge to me even though I was technically just over the allowed 12K mileage on the warranty. FYI, there are good restaurants, coffee shops and a good hardware store right across the street. The mechanics are very approachable and bring you out to walk around the car on the hoist. I have been going back since.
— John J., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
We have been customers of Art for over 10 years and have NEVER been disappointed with any of the service we have had done to our numerous vehicles. I have spent quite a chunk of money on repairs of our vehicles and Art has designated BAY 4 as mine. He always gets me in with the minimum of wait and he has never tried to cheat me by suggesting unnecessary work. I will continue to take my cars to him and his outstanding crew. K Kuzma
— Ken K., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Art and his crew are awesome, --- people & ; mechanics. I was in a tight bind and left my car after closing, on a sat night, and Art came in from his dinner and drove from out of town just to open up and to get me home, GREAT SERVICE, and always a more than FAIR PRICE, I have had all kinds of cars, and have had lux service from lexus/landrover/mercedes no one has every treated me better as a client / human being - 5 stars Art is a standup guy. Recommend it.
— China C., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Great service and help, prices are reasonable
— James J., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Tuffy Auto in Walled Lake provides great customer service and affordable pricing. I definitely recommend taking your vehicle to Art and his guys.
— Go Blue G., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
The whole experience at Tuffy Auto Center is nothing short of exzillerating!!!! The guys are all awesome & detailed, while the prices are right and the atmosphere is super friendly!!!
— Jersey Girl M., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
These guys are great. Their prices are the best! Along with great prices you will also get excellent customer service. You have restored my faith in the honesty and integrity of the local mechanic.
— Jean J., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
I would recommend Walled Lake Tuffy to anyone! The customer service was great and they took care of me from the second I walked in until I drove out of the lot. The staff was very knowledgable and took me back to not only explain what was wrong with my muffler but showed me exactly how it happened and explained my options with me. I was extremely impressed by the rare and exceptional degree of honesty that they displayed. They even suggested that I consider taking it to the dealer instead and use my insurance to have the entire muffler replaced instead of being repaired. Ultimately I chose to have it repaired and it was fixed in under an hour for a very affordable rate. I have not had any problems with it since so I've brought a second car to them and they did an equally impressive job on it as well. Thank you Art and all the guys at Walled Lake Tuffy! It's truly a relief to know that I have an Auto Service Center right near home that not only has great customer service and affordable rates, but most importantly someone I can trust! Show less
— Joe J., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
I have been taking my cars to Art and his team for 10 years now. They have always given me a fair price and great service. Recently I took a car in that needed a new engine. They were exceptionally friendly and fast with the repairs. I was only without my car for 3 days. I highly recommend anyone needing work done on their car to take it to Tuffy in Walled Lake. Thank you to everyone at Tuffy in Walled Lake.
— Tom E., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Since the first time I walked through the door at Walled Lake Tuffy a few years back, I will never set foot in another service center! Absolute BEST customer service around, ANYWHERE! The guys there always do top notch work and I have never felt 'ripped off' (which is more than I can say for a lot of other service centers)! Quite the contrary! As a single mom who has been out of work since 2009, money is always tight, and Art has a heart of gold. He's helped me out more times than I can count. I am forever grateful to Art and the rest of the amazing staff at Walled Lake Tuffy! Thank you Art!
— Miranda M., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
NO Problem No problem with tuffy in Walled Lake. Very kind, pleasant, to work with. The price was great. Everyone that I had contact with was VERY nice. Made me laugh. Recommended to all my employees. Have a great day.....Cindy's Sewing Creations
— Cindy C., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
The best shop in town Tuffy is the best shop in Walled Lake. I have been taking my car to them for years. The mechanics are very helpful and honest. They told me what needed to be fixed for safty and what I could wait on. Art and Pete also helped me set up a payment plan so I could afford to get my car fixed. Now im back on the road and I know my car is safe for me and my kids.
— TF S., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
I love this place! Excellent costomer service and very affordable pricing.
— Zeb W., wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
A great Place First I would like to start off by saying that these one-star reviews that don't actually review the shop nor have they even had work done there are a joke as is the ignorant assumptions they make about people leaving 5-star reviews. If you don't have experience with this company nor can you prove your baseless assumptions then keep your idiotic opinions to yourself. I own a 1990 Lincoln Mark VII LSC that I have been slowly restoring, I took it to the Valvoline oil change shop in Novi for a flush and fill on the trans, oil change, the works. The guy doing the oil change barked out that the oil change couldn't be done because I had a crack in the pan. I was suspicious but I saw no reason why he would lie about such a problem. I took it to Varsity Lincoln which was going to charge me over $900.00 for the work. Before I shelled out the price, my girlfriend referred me to Tuffy in Walled Lake for a second opinion. My suspicions were correct and it turned out to be a very minor fix. Art was also able to fix a irritating squeak from the drivers side along with pointing out that my mufflers need doing. In the process of working on my car, one of the mechanics injured himself, yet still took the time to contact me about my car. Now if that isn't professionalism and concern about the customer then I don't know what is. Tuffy of Walled Lake has earned my business and will continue to get it. Show less
— Jacob J., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
The service is excellent. Very quick. Treated me very well.
— Jennifer P., Commerce, MI
— Tuffy Tire & Auto Service Center Walled Lake
Art Rott and Tuffy Walled Lake We have been residents of Walled Lake for over 16 years. Every car we have ever owned has been taken to Art at Tuffy for work. Today Art's kindness bourght tears to my eyes. Every mechanic is pleasant to speak with, Art can make the worst news sound like it will all be okay (like your mom did). If you don't understand they will explain it as best they can and answer any question you have, honestly. We have had both major and minor repair work done and we will NEVER GO ELSEWHERE. The service is exceptional, their honesty is above expectation, Art has a fantastic sense of humor, he remembers who we are, they are all always friendly, kind and patient. From an oil change to a major repair, the shop is clean, filled to the brim with awards, honors, letters of respect and gratitude, and there is plenty to keep you entertained while you wait. They are always willing to work with you and they ALWAYS call to let you know what you need before they do the work, never any suprises. They are also supportive of local organizations and support many health related organizations. I tell everyone that asks "take your car to Art at Tuffy, he will treat you right". No one has ever had a bad thing to say. Keep it goin Art, and thanks for everything a MILLION times over. Hazens of Walled Lake
— Paula P., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Service with a SMILE :-) It all started when Art and the guys repaired my left side mirror when that orange barrel came out of no where on 96 going east, always construction near Novi UHHHHHHHHHH anywho after price shopping I found that Art had the best prices and good service. As a female in the mechanic field I feel like a easy target seeing as I dont know much about cars, but Art didn't take advantage and kept a smile on my face. He has a good sense of humor. From then on Tuffy in Walled Lake earned me and Isaiah's (my car) respect and business. THANKS GUYS ;-) P.S. If it wasnt for him informing me my focus could still be under warranty for faulty springs/coils my boyfriend and I would have been out of 500 bucks THANKS AGAIN
— L R., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
They are professional and caring. I recommend them for maintenance.
— tom B., Commerce Twp., MI
— Tuffy Tire & Auto Service Center Walled Lake
Tuffy Walled Lake - You'll Be Glad You Switched!!! We've had two extremely good experiences with Art at Tuffy Muffler in Walled Lake. My husband was on his way to work early one morning when his muffler fell off. The closest place I found on the web was Tuffy in Walled Lake. He was able to get the car towed there. It was obvious Art was not out to get us. He knew what needed to be done and gave my husband the best price. Art overheard our phone conversation in which we were trying to figure out the best way for us to pay for this repair and asked my husband if this was going to create a hardship. To that my husband answered no, as he swallowed his pride. When the repair was done and the bill was being paid, Art asked my husband what he was having for lunch, and after my husband described the minimal lunch he packed for the day, Art reduced the price $5 and told my husband to have a $5 sub at Subway on him for lunch. Ever hear of an auto repair shop doing that? Never! Our second vehicle is a mini-van. I've been hearing noises coming from the front passenger side tire area when I drive over the slightest of imperfections in the road kind of a jingling type noise. I went to a "well-known tire shop" where they told me the tie rods were loose, and the estimate was $227. I just wasn't confident I wasn't being taken for a ride, so we decided to drive 20 miles to Art to see what he had to say about that. He and the mechanic took my husband back to show him, after tugging profusely, that the tie rods were NOT loose and that we were just missing the caliper brake kit which, after having them do the repair, cost us just $65 instead of $227! What a relief with our financial condition suffering. Now, for the kicker we just had brakes done last year by that same "well-known tire shop". What are the chances they didn't put that on to begin with to ensure repeat business? And would they have replaced the tie rods at $227, and also put that caliper brake kit on, so the noise would stop. If that's how they do business, we want no part of it! We highly recommend Art at Tuffy in Walled Lake, and already have, because he is honest and truly compassionate. He does not make additional repairs that are not required just to get your money! Thanks, Art, you're the best! Try him out, you'll like him, too!!!
— R A., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Excellent Service - Trustworthy Technicians I recently took my 2001 BMW to the Tuffys in Walled Lake for service. I bought this car last April and it's been one pricey repair after another. I was told by another service center that I had several expensive repairs that needed attention, and I wanted a second opinion. Tuffys confirmed that most of the previously quoted repairs were necessary, then they worked with my extended warranty company to get as much covered as possible. Even after getting several items covered, I still owed about $1800 out of pocket. I was overwhelmed by the amount, but they were happy to let me make several payments over the next few months so I could have the work done and drive a safe vehicle. My entire experience with Art and Pete was positive. I cannot speak for the few negative reviews on this website, I can only attest to the experience I had, and based on that, I'd refer everyone to this Tuffys. I believe they gave me the best price for the work done, as well as throwing in a free oil change (which can be quite expensive on a BMW), and by giving me the option of making payments, allowed me to get the work done. I'm presently laid off from my job and could not have afforded it otherwise. Regarding some of the emails suggesting that the excellent reviews listed on this website are fakes, I absolutely disagree. As a customer who stated I was happy with the service I received, I was asked by the Tuffys' staff if I wouldn't mind giving them an online review, and I'm happy to do it. So for the few who suspect these are fraudulent reviews, I say it's simply happy customers who have been asked to give their honest opinions online. And regarding the reviews that were less than exemplary, may I also suggest that everyone has good days and bad days and it is virtually impossible to make everyone happy all of the time. I, for one, am beyond happy with my experience and will continue to use them for all of my family's automotive needs. Show less
— F R., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Tuffy Is The Best I love going to Tuffy in Walled Lake, I moved to MI in 2007 and when I got here I needed an oil change after moving. As a female. I check around the area just to see what each place looked like just based on extretior and location. I went into Tuffy, Art greeted me and was very friendly and has been everytime I have been here. He really takes care of all my cars anytime I needed something. He does have a very professional place and warming waiting area. As waiting I read all of his awards and thank yous that are posted everywhere that he is truly proud of his services with his staff. I also am one of people that was worried about how am I going to pay for this at once to get my car out, He absoutly took care of me. I have saved so much money even on the first time my oil change was free and he didn't even know me. To this day, I can make payments when my finanical situations are availble. I have been a loyal customer and will continue to do so along with referrals let alone that I can walk into Tuffy at anytime and all the staff can greet me by my first name most places can't do that. THANK YOU SO MUCH ART AND CREW!!!!!!!!! ITS GREATLY APPRECIATED. for those of you that are rating this poorly I really don't believe you because Art and crew is very heart warming and strong business that will take care of every customer.
— M E., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Tuffy/Walled Lake is the BEST! Just thought I would weigh-in to say that I have been a customer of Tuffy/Walled Lake for years, and it is the best auto service/repair facility I have used. I have had my cars, and cars driven by my wife and my kids serviced ONLY by the guys at Tuffy for the past 9 years. They were the only mechanics I allowed to work on my Corvette, and I never had to worry that my son or daughter would get stranded with a broken-down car. I trust the guys at Tuffy with the lives of my family. Their prices are fair -- much better than you would pay at a dealership -- and the parts and work are first-rate! Most importantly, they treat you with honesty and dignity.
— Jerry J., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Great Shop! This is an excellent shop. They don't try and sell you anything or fix problems that you didn't come in there for. Art has been very reasonable on issues of cost and I've personally seen him do nice things for customers because it's the right way to do business. I've had 4 or 5 things done there from brakes to engine work and been completely satisfied every time... and who doesn't want that!
— L E., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Honest, EXCEPTIONAL quality of work, integrity, fair pricing...AMAZING! (For years!!!!) 5 stars is not enough for this place! I have been a LOYAL customer of 6 YEARS because Art and his staff have been loyal to doing good, honest business with me and exceptional work on my cars. I have paid upwards of $15 extra over insurance coverage to have my car towed to THIS Tuffy because 1) Art has very competitive prices, often a little below other (less reputable and service oriented) providers in the area (he has saved me SO much money!), 2) he employs top-rate mechanics, and 3) has ALWAYS been straight with me on what needs to be done now, what needs to be done soon, and what would be a great thing to do when I can afford it and WHY!!!! How many people can RAVE about what a great mechanic they have and how much you TRUST them? I reccomend this Tuffy based on Art and his staff to ANYONE who needs as little as an oil change and as much as a transmission repair. No one touches my car but these guys, and nothing you could say would change my mind.
— Kat K., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
A Rare "Trustworthy" Shop I have nothing but good things to say about my 1st experience with Art and my mechanic at this particular shop. I even tested my mechanic. He didnt try and sell me something I didnt need and that is a very rare occasion these days. I observed Art at work while in the waiting area for a little over 2 hours and had nothing but admiration and respect for the way he ran his business. I saw him lose money on a job with a smile and donate nicely to the Walled Lake school rep that came in with the same smile. I see these con artist posts and find them hard to believe. Sad. If this sounds cheesy - so be it - Im just a fan of seeing good old fashion integrity on the job. Nice job on the truck too!! ~
— Kevin K., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
someone I can trust I was at this auto shop a couple of years ago and they did a great job. But due to the location, not being convenient to my home and work, I've tried a couple of other places to get my car fixed. Its been awful. So, even though it was out of my way, I've I went back to this tuffy. I'm very happy with the quality of work and service I've been given each time. When I goggled this tuffy to get the phone number, I was upset to see the bad review. I can only say that my personal experiences with this auto shop taking car of my aging cars has been all good!
— Vicki V., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
The only place I trust to fix my car. I have been going to Tuffy in Walled Lake for a few years now. I have not been living in the area very long and I have been to other auto mechanics before I found Tuffy. Tuffy in Walled Lake is the only place I will go to now to get my car fixed. I dont care if I move 50 miles away I will still go to Tuffy. whats nice is that their open on Saturdays.Thats important to me. Art is the nicest guy you will ever meet. Everybody there is very nice! It was really hard for me to find an auto mechanic that I could trust. Well I found one...and thats Tuffy in Walled Lake MI. Nobody works on my car except Tuffy!!
— Michael M., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Wonderful Service I have been getting my cars serviced from Art at Tuffy for more than 10 years. The service is always great, I never feel like I am being sold "more" than what I need and everyone there is always friendly and warm. I can drop my car off and know that it is in good hands. That is a great feeling for a woman who knows nothing about cars or servicing them.
— J L., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Best Repair Shop Around Most of my life I thought the words "fair" and "mechanic" created an oxymoron...until I met Art at his Walled Lake Tuffy Auto Service Center. I used to dread having to bring my vehicle into a shop, either for an inspection, an oil change or a specific mechanical problem - because I just KNEW I'd have to endure the up-sell of the century. Art completely dispels my formerly held belief system to the degree that I am confident and certain that when I take my car in to his center...it will receive the greatest attention with the utmost care and consideration - and I'm positive I'll NEVER have to pay for something that was unnecessary. Knowing very little about automotive-related matters, I'd always been an easy mark, but knowing I have Mr. Rott on my side is a genuine relief. I cannot recommend him or his shop highly enough! I know dozens of people that will not take their vehicles ANYWHERE else and some that drive over 100 miles to have Art and his staff attend to all of their mechanical needs. ON A SIDE NOTE: If you know anything about phantom bloggers or peoples' writing styles in general, it is clear that the negative reviews seen here are ALL submitted by the same individual; one that obviously has mental issues that a master mechanic could not even attempt to repair. Whomever that person may be and as insistent upon driving his or her message to the top of this review page daily as they are - they really ought to seriously consider thumbing through the Yellow Pages to select a competent therapist from the Professional Psychological Services section, and then, by all means, call them immediately! It might ease their pain a bit. And...this way a wonderful man with a good heart and talented mechanical skills (Art Rott) won't have to waste a minute longer concerning himself with bogus reviews by a lone oddball. Show less
— Walled Lake Resident R., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Best Service Center Around Service was great, they took my car in right away and I could not be happier with the quality of the work. Art was very friendly and offered a very good price. I would highly recommend Tuffy Auto Service in Walled Lake, it is the only car service center that I will go to now.
— Walled Lake Resident R., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Amazing I will not go anywhere else...ever! The honesty, integrity and care that I receive is award winning. I moved back to Michigan 4 years ago. I found Tuffy through a friend that has been going there for many years. They have done everything from oil changes to complete repair. They even told me when I needed to get rid of my car because I was going to need major repairs instead of taking my money for those repairs. I would trust them for any service and have referred everyone I know just like my friend referred me.
— Walled Lake Resident R., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Come see Art!!! He runs a professional, trustworthy, and reliable shop. He will treat you and your vehicle GREAT!
— J Whitty W., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
I have been going to Tuffy for all my Auto needs for about 13yrs!! I follow Art from Northville to Walled Lake, Art, Gary and the guys are the greatest.. They have worked on every car I'ved owned. I would take my car any where else. I now live in Fowlerville and drive all the way to Walled Lake just so I know the job will done RIGHT!!! Liked: Service, Value
— Faun F., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Walled Lake Tuffy is the best!!! I just want to mention how accommodating Art the owner is. I had my car in service and did not have a ride home. Art not only dropped me off but had one of his guys pick me up the next morning when my car was completed. He went above and beyond. I just want to say "thank you" I have told all of my family and friends about the A-1 service I received. Thanks again Art you "rock"!!!!
— Candi C., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Got my mufflers deleted on my 2013 Charger R/T. GREAT JOB done by the Tuffy crew, and very impressed on how nice and welcoming everybody was. I can tell you, I have a few Chargers and Challengers lined up to come in soon to Tuffy of Walled Lake. I can also tell you, ALL maintenance to my car will be done at TUFFY OF WALLED LAKE! Great prices, and Great people! Art, you've done a great job my brother, keep it up!
— Matthew M., Wixom, MI
— Tuffy Tire & Auto Service Center Walled Lake
My wife and I wanted to help a young woman from our church who had just bought an older used car, and which developed rear brake grinding within days. She had been applying all over for work, and was finally about to start a part time job, but was still at least 3 weeks from a paycheck (and down to her last month's rent). We had her bring the car to Walled Lake Tuffy and Art showed unbelievable kindness and thoroughness in caring for the repairs! The combined expense to us for parts and labor was amazing (unbeatable when comparing to estimates elsewhere). Dennis also discovered a very dangerous situation in the front, where the used car dealership had just done a new brake job. The caliper had not been replaced and was spraying brake fluid on the inside of the tire every time our friend hit the pedal (unknown to her), and the brakes would have failed in just a short time. We were so thankful that they caught it. Art and Dennis also explained everything and visually showed us the problems and worn or malfunctioning parts along the way. In summary, Art did exactly what he said he would do...and more! To say that we were satisfied would be an understatement! We were blessed to do business with him and will continue to recommend him to anyone who needs the services his Walled Lake Tuffy service center provides! Thank you, Art!
— Michael R., Waterford, MI
— Tuffy Tire & Auto Service Center Walled Lake
Went in to get some new oxygen sensors put in and they only charged labor for the actual time instead of book time, saved some nice money there. Would come back again
— Matthew V., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
treats the customers like kings and queens
— sue a., walled lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Very professional and do a great job. Some of the most pleasant car care people I have used.
— jim K., Milford, MI
— Tuffy Tire & Auto Service Center Walled Lake
What a bunch of nice folk at Tuffy's. I am from out of state and needed some simple tire pressure checks. I had tried the day before at a local gas station but the outside air machines wouldn't work, too cold I think. Rick and his crew took care of me and got me ready for my trip back east. Thanks guys!
— tad t., portage, MI
— Tuffy Portage
I have dealt with several automotive shops in the area but the customer service in this one is outstanding. They listen and, better still, they hear what I am saying. I have had bad experiences with a few automotive shops in the area but I will be coming back to this one for my car repairs. The staff is knowledgeable, helpful and friendly. I don't feel I am interrupting them when I ask questions. I know nothing about cars other than to put gas into them and have them checked. I had my oil changed and they gave me a list of things that I needed to have done to my car to include a print out of suggested maintenance. They seem to bend over backwards to help you maintain your vehicle and are reasonably priced. I would strongly recommend them.
— nada d., portage, MI
— Tuffy Portage
I had a great experience with Tuffy! I went in for an oil change. It was so great to see Rick out in the Lobby interacting with the customers, answering all kinds of questions that that had. This is a female friendly auto shop. I know nothing about cars and they explained everything to me in language that I could understand and they did not make me feel incompetent for not knowing anything about cars. I will definitely be back again and again!!
— jen c., portage, MI
— Tuffy Portage
Tuffy has saved my butt more than once while on the road. From running over a huge construction connector that stuck in my tire to thinking I needed a front end alignment and finding out I had a broken tyerod. They are honest and trustworthy and a great place for a woman to go to and not get ripped off. I highly reccomend them!!!
— wendy w., portage, MI
— Tuffy Portage
Rick gave me a great advice on my problem and sold me only what I needed. I now have my oil changed there as well so they can watch for other emerging issues. I could not do that with the quick change place I was using.
— mike k., portage, MI
— Tuffy Portage
Rick and his Tuffy Crew were very professional to help my daughter from having her brakes replaced to the oil change... her head lights were in need of repair and adjusting and I along with her feel much more comfortable when she drives her vehicle at night. Thanks again Tuffy!
— john p., portage, MI
— Tuffy Portage
I've been taking our family vehicles to the Portage Tuffy for several years. Why? Because Rick, Emily, and their team understand the value of repeat business and word-of-mouth advertising. They aren't looking for the quick buck, but rather an opportunity to build long-lasting relationships with their customers built on trust. Their service is unmatched in the auto service/repair arena. For these reasons, I will always go to the Portage Tuffy for my vehicle maintenance and repair.
— google user u., portage, MI
— Tuffy Portage
I have had multiple dealings with Rick and Emily at the Westnedge Ave Tuffy location. I cannot say enough about their service and their commitment to doing what is right for me and my family. Their prices are more than fair and they don't try to 'sell' me on unnecessary repairs. I wholeheartedly endorse Tuffy Auto Service Center.
— google user u., portage, MI
— Tuffy Portage
Great shop and great service!! Thanks for getting me back on the road.
— Kevin J., Appelton, WI
— Tuffy Appleton
I visited the center on June 27, 2014 with a flat tire. The tire was repaired quickly and the service was really top-notch. I'm pleased and will definitely go back for the next service appointment my car needs.
— Fallon L., Fort Myers, FL
— Tuffy South Fort Myers
I LOVE Tuffy, they are always great about getting my vehicle in right away and get the job done fast!!!! I live 45 miles North of Bloomington and if for some reason they have to keep my vehicle they have always given me a loner. Everyone from the front office to the mechanics are wonderful!!!! I will keep coming back!!!
— Kara M., Odell, IL
— Tuffy Bloomington
We come to Tuffy in Perrysburg for all our car needs and they always do a terrific job. We would recommend them to everyone that is close by to go there.
— Cindy G., Rossford, OH
— Tuffy Perrysburg
On August 12, 2014 I was driving home from Michigan to Chicago. My battery had dies that morning and I needed a jump. I knew the battery had to be replaced. As we were driving, we stopped off in Grand Haven and I noticed a Tuffy's. I had used them in Chicago from time to time. I went in to inquiry about replacing my battery. I have NEVER had such a great experience, not just auto, but across service organizations. I was in and on my way home in 30 minutes! What also impressed me was the shop itself. It was IMMACULATE. You can tell that those who work there really care about their shop, work, and customer service. It was so impressive, that I want to go back for more service! Believe me if I am in the area, that is where I will go! I can't thank them enough for the wonderful experience. It was something I was dreading, but was very pleasantly surprised. Thank you again.
— Kate G., Chicago, IL
— Tuffy Grand Haven
I have worked with Brian at Gunn Tuffy for many years taking care of my car needs. Gunn Tuffy has always fair and honest on what was needed for my car repairs. The quick service is also a big plus.
— Mike S., Tampa, FL
— Tuffy Gunn
I recently took a trip from California to North Dakota in a recently purchase 2006 GMC Dura-Max diesel which had a newly installed lift kit 2 days prior to my 2000 mile trip. My trip to North Dakota went problem free until the next morning when my check engine light appear. Being on a short schedule and on a Friday before labor day weekend. I starting asking folks where was a good auto shop and Tuffy's Auto Service came highly recommended. I called Tuffy's and Scout the manager answered and he agreed to squeeze me in and read the code to make sure it wasn't going to cause any issues for my return trip to California. The professional mechanics not only took care of my check engine light but found a potential life threatening condition with my tie rod ends on the front end. These are truly professional mechanics they went beyond what the initial problem was and basically saved my life had they not check the tie rod ends I would have had an accident on the return 2000 mile trip. Thanks again for the professional treatment I received and the reasonable amount you charged. You have my business when I return and my daughter's who lives their. Thank You!!
— Lee W., Davidson, ND
— Tuffy Fargo
5 Stars! Just picked up my car These guys are extremely helpful and the prices were great. I highly recommend them!
— Brittany B., Bloomington, IL
— Tuffy Bloomington
I took my car into the 135th St. Tuffy in Plainfield, IL for a broken heater. I had already been two weeks without heat. They took it in as soon as I dropped it off just before closing. When I called the next morning they indicated that they found nothing wrong but were going to leave it out in the cold and test it again. I went to pick it up that afternoon and was astonished with the bill - ZERO! If I went to a Ford dealer and got similar results, I could expect to pay $100-200 for their time. When I got in the car and cranked the temp to 80 it was toasty as can be. This Tuffy location has always treated me fairly and recommended the least costly repairs but this tops it all. They have all my non-warranty business for sure.
— Tom B., Plainfield, IL
— Tuffy Plainfield
I'd have to say I am beyond pleased with this location. I came in for a standard oil change and they found out I had other major issues and actually showed them to me. The staff was so friendly and respectful that when I needed to repair my car (which they were the cheapest in the area out of 10 repair shops!). I had no way of getting home with my two children. They actually took me and my kids home, picked us up when it was done. I dont think I know of any other place that would do something like that. I cannot express how pleasant it was to go to a repair shop and not be pushed or tried to be sold for more. I highly recommend this location, especially Owen and Tony...very nice guys and I would trust with my future car repairs hands down!! Thank you guys SO much! I'm sure I'll see you soon!
— Amy B., Oswego, IL
— Tuffy Oswego
Trustworthy!! The manager is the most honest and cost effective mechanic I have ever met. I am a single female with a 2004 car that has over 130K miles on it. I have been going to him for years and have never had a bad experience. He will give you estimates on what needs to be done. ALSO he will give you a priority on the importance of the work done. This really helps me with my pocket book budgeting. I especially like that he escorts me into the shop and shows me the parts that needs to be replaced. For instance, he showed me a cabin filter today, and what a good one should look like. I suffer from allergies and the replacement fixed my allergies. BRILLIANT! Cheap fix, too. As a single female, its easy to feel insecure about getting ripped off in auto repair places, but Ive never felt that way with Tuffy.
— Lee P., Orland Park, IL
— Tuffy Orland Park
The manager was great. I had a emergency earlier in the week with my other vehicle and @ 6:00 PM he told me to bring it in they will stay till it is fixed. He and the tech were exceptional, worked over time to fix my problem. When I brought my Ford Explorer in they gave me a ride home and the manager offered to come pick me up after work to take me back to get my vehicle. Orland Park is in the Chicago area, rarely get small town service in the Chicago area. I have nothing but high regards for staff at Tuffy and all the work needed on my 2 vehicles will be done there.
— Joe S., Orland Park, IL
— Tuffy Orland Park
I called several different places and rceived a wide range of prices. I decided to have my vehicle serviced at Tuffy's in Lake in the Hills IL because of the way i was treated on the phone by their manager. The service was wonderful and I will continue to use them exclusively. Thanks!
— John G., Lake in the Hills, IL
— Tuffy Lake in the Hills
These folks do an exceptional job for a reasonable price. I wouldn't go anyplace else for this work, and I work for a car dealer. Thanks for your usual great job!
— Doug H., Lake in the Hills, IL
— Tuffy Lake in the Hills
On Monday, 11-11-13, I brought my car to Tuffy Auto Service at 1153 Bloomingdale road in Glendale Heights Illinois. My car had failed the state emissions test. I talked with a Tuffy technician and he reassured me that they could fix my car. In all my years I have never been treated with such courtesy and respect by a mechanic. They fixed my car and it hasn't run this good in years. In the future, I will not go anywhere but Tuffys for any automotive repairs and will recommend them to everyone I talk to! Thank you.
— Pat M., Glendale Heights, IL
— Tuffy Glendale Heights
I wanted to advise you of a top notch manager your company has at your Chicago (Southport & Diversey Avenue) location. I brought my SUV in with some questions about the exhaust that was recently replaced, unfortunately, by another repair shop. It was louder than normal. I stopped by on a Saturday and the manager came out and looked at it and explained to me the exhaust system on the car, and how he would look at it once he got it up in the shop. Most places wont even bother to come out from the counter to take 2-3 minutes to answer some questions. I wanted to be sure that at a minimum the replaced exhaust system was working properly - even if loud. My wife dropped the car off, and we also asked to have an alignment done. Chris called me later that day and explained, in detail, how the system was installed and that it was safe and running properly, but unfortunately based on the poor install done by another shop, the only remedy would be to replace more than was needed because of the way it was installed. After explaining it all, and having a full understanding I decided to leave it. I asked about the alignment and he said the mechanic drove it around and it was fine, and the air pressure in the tires was higher than needed. He lowered the pressure for me. Also, what I was most surprised with was that he said it didn't need an alignment. This may be the first time I've heard this out of a shop. Most, if not all places, will do it and charge you without determining if you even need it. To me, this speaks volumes of the person and the character of your manager, and your company. One can not put an estimate or price on honesty especially in the service market. Your manager gave me peace of mind and also saved me unneeded expenses. It's because of him, I will bring my car into Tuffy for all future work and will not hesitate one bit to recommend it to others. I really can't say how well I was treated on both times - and at no expense. Your company should be proud to have someone like this representing it.
— Brian C., Chicago, IL
— Tuffy Chicago
Recently, I had my tires rotated at a local shop in the Chicago area. At that time they told me I needed new brake pads, shocks and struts. I wasnt sure about their diagnosis on my vehicle so I decided to take my car to the Tuffy location at 1400 W. Diversey in Chicago. After dropping off my vehicle, Chris quickly called me to let me know that I in fact do NOT need to new brakes - I still have 75% life, and there are no signs that I need new shocks and struts. When I returned to Tuffy to pick up my car, Chris had one of his guys take me out so I could show them why I thought I needed shocks and struts. We went for a quick drive and the employee explained to me what I would feel and see when it was time for new shocks and struts. Chris could have had a big sale with me because I really don't know any different. I appreciate his integrity and providing me honest information about my car.
— Amy J., Chicago, IL
— Tuffy Chicago
I just wanted to let you know how happy I am with your service. So far, so good on the AC working properly. I feel so much better now to have working AC again. Thank you for staying open last night until I got there, even though it was past 6. Thank you also for being so kind to me. Im so grateful to have not gotten taken advantage of. I am telling everyone here about Tuffy and trying to get them to change their normal mechanics to you, because you did such a great job and took care of me. I definitely want to look into getting the windows fixed. (2 to start). Rest assured I will be back for the work over the summer. Thanks again!
— Linsday W., Batavia, IL
— Tuffy Batavia
Just would like to say a HUGE thank you to the Batavia branch Tuffys in Illinois and in particular; the sales manager. He and his crew took very good care of me when I brought my vehicle in to have some pretty major repairs done that another shop COMPLETELY screwed up on. Best experience I have ever had at an auto repair shop. Very pleased with the service and quality! =)
— Stacy S., Batavia, IL
— Tuffy Batavia
These guys will go out of their way to help out a customer. I walked in today with a check engine lite on, the gentleman taking care of people was very busy there was a line out the door. First of all he looked up and said I will be with you shortly :) and smiled. once it was my turn I told him my problem, he walked out with me and took a little computer with him, he read my codes, come to find out that I left my gas cap off, he reset the lite for me and did not charge me a dime. I am from out of town and if I had gone elsewere they would have charged me a million dollars. If I lived in the area I would go to them. Thank you guys.
— William B., Athens, GA
— Tuffy Aurora
I find the people at Tuffy very helpful and gracious group.
— George J., Walbridge, OH
— Tuffy Perrysburg
We are always pleased with the service that Matt at Tuffy's in Appleton gives us. He is friendly, outgoing and always has a smile on his face. We are never afraid that he is trying to sell something that we don't need...very honest young man.
— diane M., Anderson, WI
— Tuffy Appleton
My problem was no A/C in my car. I give a 5-star review because my evaporator and heator coren were leaking and Tuffy had my car repaired in one day. I received a quote at the beginning of my inquiry and Tuffy stood to their word. I originally brought my car to National Auto Service Center. Over a week-and-a-half they were not able to repair my A/C problem because they were too busy. My 4th visit was to pick up my car to bring it to Tuffy. The AAA authorized service status was what drew me to National Auto, but they did not respond with their services accordingly to AAA standards, one of which is "in a timely manner." I will be returning to Tuffy on Gunn for tires. I will report on my experience in that regard. In the heat of the summer, I was given excellent customer service at Tuffy. I wish AAA would recognize this all-auto-repair shop the recognition of a "AAA autorized repair shop." By the way, the owner gave me a lift home and back because I lived withing a short distance of their facility. Give them a try.
— Jane Z., Tampa, FL
— Tuffy Gunn
My A/C was not working. I originally brought my car to a "AAA authorized auto service center" - National Auto Service Center. After 3 visits over a week and a half without my a/c being repaired, I picked up my car on visit 4, to then bring my car to Tuffy on Gunn. I was given a dollar amount quote and which they stood by. My car evaporator and heator core was repaired in one day. In addition, because I lived within 2 miles, I was given a ride home and back. I will be returning to Tuffy to buy tires and an alignment and will report on my upcoming service. Give Tuffy on Gunn Hwy a try.
— Jane Z., Tampa, FL
— Tuffy Gunn
I called this location of Tuffy this morning and spoke to a very nice man named Josh. He told me I could bring my car in today for an estimate. I brought my car in and Josh greeted me at the counter. My car was in the shop within fifteen minutes. The mechanic not only saw my issue but noticed another problem that I suspected. I had one of the problems fixed and I was on my way home in less than one and a half hours. Josh and the mechanic were very good at explaining things to me. I would definitely take my car back to this shop.
— Sherry S., Byron Center, MI
— Tuffy Wyoming
I was very pleased with the level of care that was taken on a simple tire repaair.
— Garrett R., Lutz, FL
— Tuffy Gunn
Rick and the group at the South Tuffy's do an excellent job assuring that my vehicles are always up-to-date and road ready. If youre looking for an honest, trustworthy and respectable auto repair shop then Tuffy's is your place.
— Mike E., Lincoln, NE
— Tuffy Lincoln
I was in Lincoln NE. on a Saturday afternoon, I had a flat tire. We went to the South Tuffy Auto, they where very friendly and glad to repair my tire even late on a Saturday afternoon.
— Norman w., Marshaqlltown, IA
— Tuffy Lincoln
I was having a hectic car accident prone week, it began Monday when I backed into a car and broke my tail-light, then continued onto Thursday when my tire went flat. I live within close proximity to Tuffy South so I ran over for a quick tire change. After making small talk I talked about my tail light and struggles trying to fix it myself, then the owner asked to look at it and fixed it right on the spot free of charge. I was extremely grateful and recommend this service to everyone!
— Carrie Beth R., Lincoln, NE
— Tuffy Lincoln
Thank you Rick and your team at Tuffy South for being so accommodating with my busy schedule to turn my 1994 Ford Ranger in to a brand "new" truck with new tires and tie rods! Good job, it drives like a dream.
— Pat L., Lincoln, NE
— Tuffy Lincoln
My family has been using the South Tuffys for all of our automobile work, to include my 1965 GTO. Every time our vehicles need service the people at Tuffys do a tremendous job. We always leave knowing that the car problems were accurately analyzed and fixed. We always tell our friends and family about Tuffys and I cannot think of a better way to say thank you to Rick and all the employees at Tuffy south then to tell others about the top quality service! Thank you!!
— Keith & Lisa S., Lincoln, NE
— Tuffy Lincoln
I took my older car in for needed repairs. The guys took diagnostics on it and informed me of all of the repairs needed. The cost of the repairs would exceed the worth of the car, so I decided not to have the work done. Stacey was very honest and patient with me through the process as I had to make the decision to pour money into this old car or not. Prompt and excellent customer service. I will definitely be bringing future cars back for them to service.
— Dustin M., Lincoln, NE
— Tuffy Lincoln
July 8, 2014 Tuffy Auto Service, I just wanted to write a letter to show our appreciation for the care and attention given to our family by your store. We had just started our family vacation and had left our home in Florida just a few days earlier. We were traveling thru Cincinnati and were on a tight schedule to make it to the Cleveland area to watch our Nephews play in a High School Summer Basketball Tournament. Living so far away, we had never had the opportunity to watch them play in person. We happened to be on Fields Ertel Road when we noticed gasoline coming from underneath our vehicle and we immediately pulled into a parking lot and shut off our van. Fortunately we saw an Auto Repair Store and pushed our van across the parking lot to the store. The guys at that store said that they didnt have the equipment to fix our vehicle, but suggested we walk over to the Tuffy Store to talk with them. When we walked into the Tuffy Auto Service Store we were greeted by the Manager, Jeff Wilson. We explained our problem to him and he walked over to the other car repair store to look at the van. Jeff helped us get the van back over to Tuffy and had it up on a lift within a few minutes. Jeff knew we needed (wanted) to be at a basketball game in Northern Ohio that afternoon. He put three guys working on our van right away. Ten minutes after we arrived, our vans gas tank had already been removed and was sitting in the parking lot.. it was like watching a pit stop at the Indy 500! Jeff suggested we go across the street and get something to eat while they were working on the van. We were just finishing eating when Jeff called us on our cell phone, our van was finished and ready to go! Thanks to Tuffy Auto Service, Jeff Wilson and a Great Group of Guys out in the shop, we were back on the road and on our way to the basketball game. We made it to the game and it was still in the 1st half when we arrived. We ended up traveling to 10 States, Canada and over 2,500 miles during our vacation without any more problems. THANK YOU for going the extra mile for our family!! Ken, Inverness, Florida
— Ken S., Inverness, FL
— Tuffy Fields-Ertel Cincinnati
Dear Steve & Robert, It is always a pleasure to leave a positive review for a small business; It seems that in this day and time, I don't often get the opportunity. You folks know the definition of customer service. Not only did you take great care of me and my vehicle, but I also witnessed how you treated other customers (or potential customers) while I was waiting in your comfortable lounge. I definitely recommend your services for anyone needing car repair! Sincerely, James B.
— James B., Bonita Springs, FL
— Tuffy South Fort Myers
As a repeat customer we brought our 2010 Grand Caravan in for brakes and pads all around. When taking the vehicle for test drive, while on the lot, there was an accident that required body work to repair. We commend Tuffy on stepping up and acknowledging what happened and setting up the repair promptly. Because of the customer service we have and continue to receive at Tuffy, we will remain loyal customers! (accidents happen!)
— Vince P., Kentwood, MI
— Tuffy Grand Rapids (28th St.)
I had a brake issue on my 2007 Ford 500. Gary, the manager, his new technician, David and the front desk man. Christian, were very friendly and extremely helpful. The service was EXCELLENT and FAST. I am extremely pleased with the fine, fast work and highly recommend this facility and the fine folks working there. Thanks much to them!
— David M., Farmington Hills, FL
— Tuffy Panama City Beach
I had a brake issue on my 2007 Ford 500. Gary, the manager, his new technician, David and the front desk man. Christian, were very friendly and extremely helpful. The service was EXCELLENT and FAST. I am extremely pleased with the fine, fast work and highly recommend this facility and the fine folks working there. Thanks much to them!
— David M., Farmington Hills, FL
— Tuffy Panama City Beach
Panama City location is excellent, we were in town for the weekend, due to head home Sunday but found ourselves with a flat tire due to a leaking tire stem. We pulled into Tuffy, and the parking lot was busy however Gary came right out accessed the issue and said "No problem we will get it taken care of have you on the road within and hour", and they did! Gary Godfrey was kind, professional and treated us(as well as the other customer)s as if we were important and our repaid needs were his top priority. Gary is an asset to the Tuffy Corporation!
— Jen P., Tavares, FL
— Tuffy Panama City Beach
I have a 2005 Ford Freestyle, and for the last several years, I've had numerous problems with the engine revving up and stalling at low speeds in hot weather. Unfortunately, the problem does not produce any meaningful error codes for the mechanics to use for diagnosis; therefore, the dealer repair shop and local repair shop I'd been using were unable to figure out the problem. I gave up and made sure to keep extra distance between my car and the cars around me when slowing to a stop or parking. Yesterday, my vehicle wouldn't start, and I was forced get it repaired. After my previous experiences with other repair shops, I decided I'd find a new repair shop when I needed any repairs, but I dreaded trying to find a new mechanic. I started with a yelp search that was not very helpful. I read a little online about how to find a good mechanic, and I stumbled upon the ASE's Blue Seal. I found that in the Perrysburg area, there are only 2 repair shops with an ASE Blue Seal. Being a little skeptical, I investigated to see if the ASE Blue Seal was just an expensive rubber stamp; I decided that wasn't the case because ASE certification is widely respected and the annual fee for a Blue Seal is only $65 (the first year fee is $235).Tuffy's website offers "free towing for some repairs". Vague offers like that make me leery, but when I called, Chris explained that they discount the towing fee, which is usually $65, by $15 for every $100 in repairs. That seemed reasonable to me.Diagnosing the problem took them 2 hours at $85/hour. Although replacing the alternator for about $400 including labor got my vehicle working, Chris gave me printouts detailing software updates for addressing the problems, so I could take the printouts to the dealership to get my engine's computer updated. Chris also explained that for $90, he could fix my hot-weather revving and stalling problem by cleaning the throttle body; however, the dealer has issued a recall allowing me to get that repair for free. Given that I've spent much more than $170 on repairs that didn't work, the diagnosis charge seemed reasonable to me, and the alternator replacement charge was simular to what I've paid for replacing the alternator on other vehicles.In conclusion, my experience with Tuffy in Perrysburg was one of my best experiences with mechanics. 2012-12-18
— Charles David M., Perrysburg, OH
— Tuffy Perrysburg
The people at the Tuffy Auto Service in Perrysburg are wonderful. They are the nicest, most honest people you will ever meet. They can fix anything. We refer all of our family and friends there. They do everything. We have had them replace an engine in one car a transmission in the other car. They have fixed things that other shops including the dealership couldnt. Keep up the great work fellas !!!!
— Rob M., Perrysburg, OH
— Tuffy Perrysburg
I just want to express my gratitude to Chris and Bill at Tuffy Auto in Perrysberg. Not only did they stay open for an additional 4 hours to ensure I was safe to get back on the road to continue my 6 hour drive, but they gave me exceptional service as well! I cannot thank them enough for helping me out while I was stranded on the Turnpike. They gave me a warm place to rest and some good company while waiting to have my car serviced. If you're looking to have a place to take your vehicle for great serive and a fantastic staff , I highly recommend you see these guys!
— Alex T., Perrysburg, OH
— Tuffy Perrysburg
I had a leak that needed fixed. it didn't turn out to be anything. they did not charge me. I recommend them to anyone.
— Dan S., Perrysburg, OH
— Tuffy Perrysburg
Chris runs an amazing service center that conveniently located off of 75, just a couple of miles south the Ohio Turnpike. The techs are good and can fix just about anything. The coffee is fresh! Bring your laptop with you, because they have wireless! Thank You!!
— Tom J., Perrysburg, OH
— Tuffy Perrysburg
I have had multiple repairs done at this Tuffy location and couldn't be happier. They've repaired the fuel pump on my car, and wheel bearings on my boat trailer. They always provide honest advice, seem to get it done super fast, and their prices consistently seem to be WAY lower than all the other places I call for quotes (always get several estimates.) Do GREAT work and don't overcharge like other places! Instead of wasting your time calling around like I have, just call these guys first and get it done correctly and affordably the first time around! :)
— Ruby K., Wyoming, MI
— Tuffy Wyoming
Me knowing nothing about cars figured I needed a muffler for my 1994 Oldsmobile cutlass supreme cause it was loud. I came in they checked it out sure enough the muffler had been on the car since it was built in 1994. Chris advised hay let us look at the car again to make sure that the muffler was the only reason the car was loud it was not only the muffler I needed a new motor mount. They promptly replaced both the muffler and the motor mount and the muffler my baby is purring like kitten now. I was so amazed at how they showed integrity and morals as well as had a smile on there faces at 730am I am more then happy with there kindness honesty and patience. They were so nice even the customers were nice I am going back. It feels good to be able to take your car some where and they take care of your car no matter how old the car is . Thank you so much Tuffy mechanics I appreciate and respect your honesty and ethics God bless =)
— Terrie P., Grand rapids, MI
— Tuffy Grand Rapids (28th St.)
Hi I went to Tuffy to get my car fixed>I was so suprised to find such a reliable place to help me,there great.If you are like me and don't know where to go give them a try you will be so glad you did.I will allways use them. They did agreat job on my car. Thank you so much.
— Cecelia V., Lorain, OH
— Tuffy Lorain
We were treated like royalty. Took our Impala in because the muffler, that had been installed by Tuffy in December of 2012, was rattling. They looked it over, determined that the muffler was defective, and replaced the whole system--- free of charge! We were pleasantly surprised and very pleased. Never have we worked with such honest and forthright people.
— Theresa M., Portage, MI
— Tuffy Portage
I have nothing but good things to say about this place. Great service, friendly people and a job well done!!
— James C., North Royalton, OH
— Tuffy Lorain
I was in a real bind when my tire was totally flat only a couple of streets away from Tuffy, but the crew went above and beyond to give me a ride and help get me back on the road! They are awesome!
— Jason H., Naples, FL
— Tuffy Naples
Had a flat tire and the spare would not release due to michigan rust. The shop personnel stayed late to assist with removal of spare and then even took me to a competitor tire store to obtain a new tire that matched my vehicle when it was determined my spare was not compatible with the other tires. Above and beyond service and would definitely utilize this shop again.
— Charles D., Rodney, MI
— Tuffy Mount Pleasant
I can't begin to say enough about how great this shop is. My car is a bit of a problem child - over the past couple years, I got to know the staff fairly well. Taking the car in to the shop was never an unpleasant experience here - they are honest (they've never been afraid to tell me when I can hold off on a repair or there was nothing wrong) and extremely friendly. Each time I've been in, they've always brought me out to the shop floor to actually SHOW me what was going on with the car. I recently moved away from Sturgis, but the trust I was able to build with Tuffy in Sturgis has brought me back to the Tuffy shops here in Metro Detroit.
— Tom D., South Lyon, MI
— Tuffy Sturgis
I must have driven by Tuffy's a hundred times, but today I decided to try them. (I must admit a coupon helped that decision). As I pulled into the lot, I thought they were way too busy and I would have to find another shop or come back the next day. I rolled down my window and was told they could get me in an about an hour if I wanted to come back. I came back in exactly one hour and within minutes my car was being serviced. All I can say is excellent service! Friendly, professional, quick, and they delivered exactly what I asked for without any attempt to sell other items that I have become accustomed to at other shops. I think I have a new favorite shop and will be returning with my wife's car.
— Ron D., Lutz, FL
— Tuffy Gunn
I stumbled on this Tuffy about 8 years ago through the referral of a friend - and after having had horrible experiences with some local places. We've since been there with six vehicles needing repair from the most simple to the major. Yes, in the beginning I checked on repair prices and made sure we weren't being robbed... when it became clear we were dealing with fair people I stopped doing that. It was absolutely unnecessary - as their prices are very fair and their work is great. I can be difficult... lots of questions and always forgetting to mention something and having to call them to add it to the list. I need A LOT of information to be comfortable. They've always been nothing but professional and patient with me. They are busy - but, that's a sign of a good shop. I've never felt they rushed anything or didn't do a repair exactly as it should have been done. I really appreciate their willingness to tell me what I "could" do now - and what can wait a little while. I drive from New Lenox to this place.... I pass at least ten other repair shops along the way...and I won't go anywhere else because the people at Tuffy are so good at what they do - and I CAN TRUST THEM. The drive is worth it to know we're getting solid repairs at a reasonable cost. Take the time to check them out....you won't be sorry!
— Connie C., Joliet, IL
— Tuffy Joliet
When I had a problem with my 2002 Accord, Howard and the guys in the shop made the repairs. However, due to a defective part (ball joint), they not only replaced the bad part, but did so without charge. Their honesty and kindness has kept me coming back as a customer. Their desire to see that I am treated well and satisfied with all repairs is something that other shops would do well to take into consideration. I would not hesitate to bring my cars to them in the future.
— Bob T., Toledo, OH
— Tuffy Toledo (Central Ave.)
The crew at this Tuffy store on Fuller Ave. did an outstanding job replacing the front struts on my 2006 Cadillac SRX. I could not wait a week for Harvey Cadillac to get me in, in order to get the job done. The Caddy was limping. They rebuilt the the upper control assembly on top of the drivers side strut, charging me parts only. The Caddy is going back to this outfit soon, for a brake job,
— Ben N., Rockford, MI
— Tuffy Grand Rapids (Fuller Ave.)
BEING THE OWNER OF THE BUSINESS,I AM BLESSED TO HAVE THE GUYS THAT I DO.WITH MY PERSONAL PHYSICAL BACK ISSUE MY GUYS HAVE BEEN DOING AN EXCELLENT JOB,NEVER LATE,WILL ALWAYS STAY LATE TO FINISH A VEHICLE IF NEED TO,THEY ALL WORK VERY WELL TOGETHER AND I APPRECIATE ALL THERE HARD WORK [THANK YOU AND GOD BLESS ALL OF YOU [GARY]
— GARY W., SPRINGFIELD, IL
— Tuffy Springfield
I LIVE ABOUT 35 MILES AWAY FROM THE SHOP AND WILL MAKE THE TREK EACH AND EVERY TIME. I HAVE MANY SHOPS CLOSE TO MY HOME BUT WOULD NOT TRUST THEM WITH ANYTHING. TUFFY IN AURORA IS AMAZING, THEIR CUSTOMER SERVICE IS BY FAR THE BEST ANYWHERE. GEORGE HELPED ME GET THE REPAIRS THAT WERE NECESSARY DONE, AND HE PUT ME IN A FREE LOANER AND IT WAS A LEXUS. EVERTHING IS SO CLEAN EVEN THE BATHROOM. MY ONLY GRIPE IS THAT THEY ARE ALWAYS BUSY BUT GEORGE DID GET ME IN, EVEN THOUGH I DID NOT HAVE AN APPOINTMENT. GREAT JOB GUYS,
— TERRY M., WORTH, IL
— Tuffy Aurora
I just had my oil changed and front brakes replaced and the Tuffy team were excellent as usual. They always take care of their customers.
— Pam O., Springfield, IL
— Tuffy Springfield
I am very impressed with Tuffy. Me and my family have been going here for years, and we will continue. They are very professional, do well, and communicate well.
— Tristan T., Springfield, IL
— Tuffy Springfield
I stopped at another neighborhood shop for inspection of my son's truck, it was 4:52 the store was posted open till 6:00 the other shop said their warehouse closed in 9 minutes and could not get us any parts. My son and I went down the street to Tuffy we are first time customers and our truck was inspected for exhaust leak and reported to me quickly, and repaired at very reasonable price, repaired right there on the spot. I like fast service and reasonable price.
— Tom L., Springfield, IL
— Tuffy Springfield
I have been taking my cars to Tuffy for 20+ years. Becky and Gary are the greatest!!!! They and their staff have ALWAYS done the best job. Someone on here said that they took there car to another place firs. Are there other places in town? I did not know that.
— Valerie G., Springfield, IL
— Tuffy Springfield
Had a very slow leak in my front right tire on my truck which I drive to work very early in the morning. Last thing I needed was to be stuck alongside the road at 5:00 in the morning. Called Tuffy at 1:30 and they said they could work me in. I got there around 2:30 and was on my way at 3:45 or so. I appreciate the care!!
— Tim V., Divernon, IL
— Tuffy Springfield
I have had my vehicle serviced several times here. The staff is very friendly and thorough in diagnosis. I drive extensively for my job, and they make sure that my vehicle is safe and I am less likely to be stranded away from home. They go above and beyond when servicing my vehicle. I highly recommend Tuffy of Springfield.
— Brent F., Hannibal, MO
— Tuffy Springfield
The staff is so friendly, the service is excellent and the work is quality. Tuffy has helped me out so much through the years and I would highly recommend them! Thanks guys!
— Kathy F., Springfield, IL
— Tuffy Springfield
they were very helpful and showed me in person what was wrong and what they were doing to fix it. my brakes were fixed right and i felt very involved and i will keep them high on the list of places i let work on my ride
— Robert a., springfield, IL
— Tuffy Springfield
Dave Kerrigan is very knowledgable about diagnosing and fixing all brands.
— Robert H., Rochester, IL
— Tuffy Springfield
i came in with no appointment and was immediately given full attention. iw was taken through all possible causes of my alignment problems and given the best and cheapest way to fix my problem long term. my only regret is not being able to spend more. the guys at tuffy got me a new tire from another autobody, replaced my tire and fixed all that i needed along with it, and got me an extreme discount for my service,.. i will be back for anyhting i need in the future
— jesse f., springfield, IL
— Tuffy Springfield
The service was excellent & I will stay with this service. m The staff was so nice and accomm483081odating. they have our business in the future.
— Deloris F., Mathes, IL
— Tuffy Springfield
I was very pleased and assured with the service I received. Very nice people. We were also grateful for the message on my daughter's phone making sure we were safely on our way home. What a blessing!
— Michelle P., Panama City, FL
— Tuffy Ocala
I've been in Ocala for 9 years and met Fred and the gang in the first year for repairs to one of my work vans. They did an excellent job and saved me time and money. Tuffys continues to provide excellent service, preventative maintenance, and saves me money today. I've never experienced honest, well trained, caring mechanics as i find at Tuffys. Thanks, See you soon
— Steve G., Ocala, FL
— Tuffy Ocala
Great friendly people, very helpful. I would highly recommend. Kudos Victor, Fred and Sue
— Barry G., Ocala, FL
— Tuffy Ocala
Being a college student, I have plenty to stress about. When my truck needed repair I went to Tuffy and was incredibly happy with the service I received. They did professional work and they were all very easy to talk to about the issues. I would absolutely refer anyone to have their vehicle work done at Tuffy!
— Patrick S., Normal, IL
— Tuffy Bloomington
It is refreshing, especially as a woman, to take my vehicle in for a repair and be treated respectfully. Steve and the crew at Tuffy's always take good care of my automotive needs and leave me with the confidence of knowing that the job will be done right, on time and for a fair price. After 10 years, I am still a happy Tuffy's customer.
— Joy C., Fort Myers, FL
— Tuffy South Fort Myers
This past Friday I received excellent service from Tuffy's located off of Alico Road. Tuffy's was in the process of closing as I pulled up with a battery issue. The personable employees stayed open to service my car. I appreciate their dedication to provide service that goes above and beyond, and I will be returning with any future vehicle needs.
— Henry S., Inverness , IL
— Tuffy South Fort Myers
Very trustworthy & friendly staff. Will continue to take my vehicles there for repairs.
— John H., Flushing, MI
— Tuffy Flint (W. Pierson Rd.)
Its Christmas Eve and we are on our way. As we are going up US-75 I see the trees along the road shining like diamonds in the sunlight. It looks good but the people in the area are still without power. The temperature is cold-cold-cold- and getting colder. The rest area we stopped at was closed and had been without power for a week. That will keep your legs crossed for a time. There is a lot of slush on the road and soon it is hard to see. Cold and window washer fluid do not get along well. Those little squatters froze up tighter then a Scotchmens wallet. (There are lots of other things I could think of but there are some nice people that read this letter.) The window is quickly becoming a thing that is unable to be penetrated by the human eye. I get behind a big truck and its splash clears it up a bit but not for long. I am driving blind and have to get off the expressway fast. When I get off I look for a gas station with a repair door on it. There is nothing like that. Then I see a Tuffy Muffler shop right next to me and it appears to be open. The day may be saved after all. We go in and I take advantage of the restroom. As I am in there Syl is explaining what is wrong. The wipers dont work she tells them. I dont want to shout instructions from the bathroom but it is hard not to. I come out about the third time she tells them about the not working wipers. The window washers are frozen I get out before they can take the wipers apart. The man nods and goes out to work on the car. They have cookies and coffee and peanut butter fudge, what more could you ask for in a muffler repair shop. I look into the shop and see three men working on the car. They put it up on the hoist and keep working. I am starting to worry, three men that must get over $40 an hour, all working on my car. I may not have enough cash to cover this. I drown my worries in coffee, cookies and peanut butter fudge. They change my washer fluid for the 25 below zero stuff and flush the old stuff out. The man comes in after half an hour (three men, times $40 an hour for half an hour comes to $60 plus the washer fluid) and tells me it is ready to go. I get out the wallet and stand by. No charge he tells me and Merry Christmas. Now that is getting the Christmas spirit off to a good start.
— Gene C., Berkley, MI
— Tuffy Flint (W. Pierson Rd.)
This place is great. I was treated well, had things explained to me if I didnt understand, I wasn't made to feel stupid. Any work I have had done here was top notch. And I especially like Pat, he is trustworthy and you can count on him to be keep his word.
— Cathy C., Omaha, NE
— Tuffy Millard
I brought my pick-up in today mon. 03-10-14 for replacement of a leaking wheel cylinder and fresh brake fluid and service and i'm extremly Happy with the quick,courteous,expert and very,very reasonable price! Tom And Troy Are *10 Star!! I will definitly return for other service when i need!Robert Satisfied Customer
— Robert S., Elgin, IL
— Tuffy Elgin
Awesome team and Jason is a sweetheart... They have serviced my 300M and my 84 Ford LTD and Tuffy has my full trust.....They keep me safe on the road.. Jason... ask the guys if they want to buy my 84 Ford LTD... $775.00 OBO.. you know the history.. Sue and Glen
— Susan S., Aurora, IL
— Tuffy Aurora
I love how professional they are up at Tuffy. Very dependable and helpful when my car is anything but. Quick service, loaner vehicles available, and flexible payment options. I will never go anywhere besides Tuffy. Period.
— Marisa R., Sturgis, MI
— Tuffy Sturgis
On the way to drop my daughter off at college our tire blew out on the freeway and ruined the wheel as well. We couldn't have been luckier to end up at Tuffy's in Amherst. They went over and above to help us quickly and retrieve parts all the way from Mentor. Extremely friendly service. Definitely Ohio's best.
— Janet G., Canfield, OH
— Tuffy Amherst - Auto Repair Center
We have been taking our family cars in to Tuffy for service and tires for more than 2 years. Have had everything done from new tires to air conditioning. George, Arran and the entire staff are most helpful and courteous. Work is done as promised, correctly and at the price that was discussed. Plan on keep going back to Tuffy Amherst for a long time to come!
— Mark S., North Ridgeville, OH
— Tuffy Amherst - Auto Repair Center
I want to thank you so very much for taking such good care of me. I really appreciate it! You guys are the best, and I recommend you to everyone!! Have a wonderful day!!
— Karen R., Lorain, OH
— Tuffy Amherst - Auto Repair Center
I have never met an owner & shop manager that showed so much concern for a customer. I will come back to this shop as long as Jeff is the manager & with Bob as owner. They go above & beyond in delivering the best service there is.
— Jankoba ., Symmes Towhship, OH
— Tuffy Fields-Ertel Cincinnati
I was having problems with my alignment so I thought. The owner Listened patiently to my problem with my car. He made such an easy fix And had me on my way in 15 minutes. Fast, Honest, reasonable service. It wasn't about the money it was about the right diagnosis the right fix!! Can't find too many of those trustworthy places around !! Will Continue to go back again and again. Extremely impressed ! Very satisfied!! Recommend others to get their car repairs taken care at Tuffy specifically the Pine Lake location in Lincoln Nebraska. Thank You
— Tina M., Lincoln, NE
— Tuffy Lincoln
Excellent work and service!!! Niels and Terry are honest and good people, right to the point. They were fast and efficient. I would recommend anyone to go here and get an estimate, they explain everything to you and your costs so that you can understand why this repair needs to be done. Great job guys!!!
— Jo Ann B., grand haven, MI
— Tuffy Grand Haven
The compressor for my air conditioner was going out. My mechanic couldn't get me in and advised this couldn't wait. Tuffy got me in the next day. He's price was very fair compared to 2 other quotes. The radiator was damaged during the install and they replaced it with a new radiator at their cost. I also got a coupon for free oil change and discount on future work. I will be back.
— Terri B., Grand Haven, MI
— Tuffy Grand Haven
Staff was friendly and the employees know their stuff! Service is quick and affordable and they treat you like you are their only customer, which is very important to me. I would recommend them to anyone with any little or big car problem. Thanks Tuffy :)
— Claire C., Mt. Pleasant , MI
— Tuffy Mount Pleasant
Our truck broke down on our way north. People at Tuffy were very helpful and friendly, They fixed the problem very quickly and charged a very reasonable price. We highly recommend them.
— Rhonda B., Mason, MI
— Tuffy Mount Pleasant
The service and price at Tuffy Auto Service in Clio is Second to None. I was treated very well when my antifreeze was leaking. I needed it fixed asap, and being a single woman, I was scared someone was going to take advantage of me. The guys at Tuffy were very fast, professional and reasonably priced. I highly recommend Tuffy Auto Service in Clio.
— Dawn S., Clio, MI
— Tuffy Clio
Ken and Keith have been very helpful everytime I come in! From the little issues with my car to to the major ones, like needing a tow from a store parking lot, they help with it all! I would highly recommend Tuffy Auto Services!!
— Alicia J., Fort Wayne, IN
— Tuffy Fort Wayne (Dupont Rd.)
I was so thankful for the professional service I received at Tuffy Auto Service Center in Lincoln! I had a flat tire on Black Friday and they fixed it and got me on the road after another shop turned me down. Thank you so much for your help. We were able to travel home safely!
— Carmen S., Exerer, NE
— Tuffy Lincoln
I can not say enough about the professionalism of the staff at Tuffy. I was treated kindly and quickly and was explained everything I needed to know. Thank you so much for the great job.
— Cynthia M., Downs, IL
— Tuffy Bloomington
I went there with a leak under my truck. I expected a very high bill but Jeff told me that let him look to make sure of the problem. So i did and went the next day. He told me it was not as bad . I'm glad I went to his shop because I know it would have cost me a lot more to get my truck fixed. I would recommend this repair shop to all my friends and family.
— David P., Loveland, OH
— Tuffy Fields-Ertel Cincinnati
While vacationing in PCB our brand new tire picked up a nail. Tuffy Tires told us to bring it over immediately. Upon their close examination, the very helpful serviceman determined the nail had not punctured to tire but rather was just badly jammed between the treads. He corrected the tire inflation level and sent us on our way, absolutely refusing to accept any payment for his time or his help. He would not even accept a tip! We most highly recommend Tuffy Tires and their helpful employees!
— Cammie O., Opelika, AL
— Tuffy Panama City Beach
As we were homeward bound from PCB we noticed "low tire pressure". Fortunately Mike Willamson, Asst Manager, and Sean quickly found the puncture nail, and made a speedy repair so we could be on our way with little delay Thanks
— Frank T., Gainesville, FL
— Tuffy Panama City Beach
I don't normally do reviews but if I don't give two thumbs way up to Tuffy's tire that would haunt me. I had a minor issue, my mechanic back home left a bolt untightened. All I knew was my car sounded like it was coming apart. Tuffy could have told me anything and charged me out the wazu... They were honest and MORE than fair... Thanks guys
— Daniel R., Jackson, TN
— Tuffy Panama City Beach
I want to share my experience with Rick and Tuffy's in Lincoln. I was driving cross-country and arrived on Christmas Eve with a disturbing bulge in my front left tire. I had to drive 8 hours that day to Denver to meet my family for Christmas, but could not risk driving on that tire. Rick personally drove out to the warehouse to find a tire appropriate for my Mazda and found a way to get my tires replaced and balanced and me on the road before noon. I arrived in Denver at sunset, without mishap. You don't get that kind of care and attention on a holiday from just anyone. I was fortunate to land in Rick's neighborhood. I recommend his shop with enthusiasm and gratitude.
— Robert R., Ithaca, NY
— Tuffy Lincoln
I stopped in to Tuffy in Bloomington Il, on recommendation from a friend, to have my vehicle's coolant system looked at as I was not getting heat to the cabin of my car and my engine coolant was low. They performed a test to pressurize the system and look for leaks, finding one at a hose clamp. After taking the time to do the test they put on a new clamp, topped off my coolant and didn't charge me a dime. Amazing customer service! Will definitely be returning for future automotive repair needs.
— Curtis R., Normal, IL
— Tuffy Bloomington
I'm writing this today to tell people what great customer service I received from the guys at Tuffy's when my car broke down last week! I was sure I would have to junk my car, but they took the time to talk to me about my options and we worked out a plan to fix my car that I could actually afford. Thanks to Scott and Ray and the other guys, my car now runs great!! I am so thankful this holiday season. The crew at Tuffy's really does care about their customers! Thanks again!! You are the best! Rachel
— Rachel A., Fargo, ND
— Tuffy Fargo
I was in town for the Thanksgiving holiday, and had some trouble with the gas gauge on my car. Dan was wonderful! They looked at the car quickly and efficiently, made sure it was safe to drive and gave me great advice about getting further repairs at home. This is a great garage--excellent, personal, prompt service. Thank you!
— Carol B., Knoxville , TN
— Tuffy Jackson
Wanted to give credit to the guys at this location. Dustin and the crews did a very professional job with customer communication and satisfiaction. It's been about two months since work has been completed and no problems. Thank you guys for such great service and quality of work !!! Keep up the great work !!! Will be a repeat customer
— Brent C., Clio, MI
— Tuffy Clio
I'm extremely satisfied with the service I've received from the Fields-Ertel Tuffy Auto Service center. As a single woman with very little car knowledge, it was very important to find a knowledge and trustworthy group to service my older vehicle. I found exactly that with the guys at Tuffy. They treat me with respect and they take time to explain the repairs my vehicle needs.
— Kimberly G., Masno, OH
— Tuffy Fields-Ertel Cincinnati
I take my children's vehicle to the Tuffy Auto Service in Julington Creek as well as my brother's vehicle and I can honestly say that my family has been very pleased with the service received there. They have always been honest in servicing our vehicles and their prices were very reasonable. On more then one occasion they have gone above and beyond their services in serving our vehicles. My kids are teenage drivers and I trust taking their vehicle to them and I 'm not that trusting when it has come to auto repair shops.
— Maribel P., St. John's, FL
— Tuffy St. Johns
I've used Tuffy for several years on three of my vehicles and Jeff and Bob are extremely knowledgable and honest about all me service. Jeff goes above and beyond to make sure my repairs are done correctly for the best possible price. He has saved me quite a bit of money versus getting my repairs done at the local Chevy or Cadillac dealer. I would highly recommend Tuffy for all your vehicle service needs. -Bill E.
— Bill E., Mason, OH
— Tuffy Fields-Ertel Cincinnati
I had a 4 wheel alignment done in Fort Myers, FL almost 4 months ago and drove to Cincinnati for business. My Toyota Prius was pulling to the left and I noticed that Tuffys offer a 12,000 mile 12 month warranty on all their work. I brought it to Tuffy and met with Jeff. Surprisingly they took care of me even though they didn't do the original work. No Charge. My car drives straight as an arrow now and I now only want to go to Tuffys for work on my car. They honor their commitments, anywhere in the country, even if you take it to a different Tuffy. Great Job Jeff---very impressed with your professional treatment and excellent service. Keith
— Keith J., Fort Myers, FL
— Tuffy Fields-Ertel Cincinnati
While traveling to Ohio for the weekend, my car started making a horrible noise. I called Tuffy's on a Saturday morning and received fantastic service the same day at a great price! I highly recommend Bob & Jeff - thank you, Tuffy's!
— Joy C., Rockvale, TN
— Tuffy Fields-Ertel Cincinnati
Everyone has horror stories when it comes to their car mechanics. The way most of them do business is to lie, cheat and deceive, to get your money. Most take advantage of people in their desperate state. Tuffys in San Carlos Park does not abide be these standard rules. I have been going to them for my mechanic needs for years. They go to great lengths for their customers and provide excellent service, not to mention their honesty. Steve and Robert are awesome, they will not sugar coat the situation and tell you like it is. They will not lie or cheat to get your money on the contrary they are honest people. If your car is not worth fixing or if its unsafe they will tell you as such. I myself had trouble with my cars computer. They had to change it out 5 times until they finally found one that worked. It was not cheap by any means. However, they worked relentlessly to get my problem resolved at the lowest possible price. I definitely highly recommend anyone to go see them, you can rest assured that they will not charge you unnecessary repairs.
— Luther T., Fort Myers, FL
— Tuffy South Fort Myers
The guy's at Tuffy saved me over $100 Won't go back to the new car dealer again. Fixed my car the same day to. Thanks Tuffy!
— Steve Jackson A., East Lansing, MI
— Tuffy Frandor
These guys are amazaing. They are give honest quotes when rendering service. I would highly recommend them to others! Very customer service oriented!!
— Joseph V., Lutz, FL
— Tuffy Gunn
Best shop in town!!!! Steve and Robert know what they are doing and give it to you strait up. They are honest and understand when money is tight. I have got 3 sets of tires, multiple parts, and oil changes. Best shop in town and worth the drive!!!!
— Joshua B., Estero, FL
— Tuffy South Fort Myers
Took my 2005 Escape to another center 10 months ago for new brakes. They didn't do them correctly, and Tuffy fixed them the correct way. Will only take my car and truck to Becky and Gary at Tuffy from here on out!!!
— Ahna G., Springfield, IL
— Tuffy Springfield
I drive a 05 Kia Optima with 132,000 miles, had a check engine light and exhaust issue, had originally gone to a dealer and was told I needed a catalytic converter so I came to Tuffy for a second opinion and they saved me roughly $1,500 in unnecessary repairs that a dealer claimed I needed, at the end I paid $560 at Tuffy instead of $2,000 at a local dealer, I highly recommend Tuffy
— Jeremy A., Shelby Township, MI
— Tuffy Troy Auto Repair
WOW. just had to share a great experience! bought 4 new tires from them,...I apologetically told Brian I didn't care for the ones he put on (I am extremely picky concerning road noise). He said " I wanna make you happy".... next day, he put 4 different ones at a very reasonable cost. Because he "fit me in" the next morning,and his vendor was running behind in the delivery....he offered his OWN personal vehicle for the delay. I was very impressed......There was absolutely no audience to that gesture ,but me. Needless to say, I am now a lifelong Tuffy customer.
— Rob G., Tampa, FL
— Tuffy Gunn
These man at this Tuffy are the most personable employees i have ever met! they are honest, patient and explain everything you need to know. i never felt rushed or overwhelmed. They broke down the costs of EVERYTHING i was having replaced and made me feel comfortable everytime i walked in the door. THANK YOU TUFFY GUYS!!!
— Emily M., Tampa, FL
— Tuffy Gunn
Great service and did the work in a timely fashion. Great customer service!!
— Jim ., Springfield , IL
— Tuffy Springfield
Dave & the guys took care of my sons car. Dave also let me know what car maintenance items we're looking at in the future. He explains things & does top notch work. Thank you!
— Janice L., Springfield, IL
— Tuffy Springfield
The staff at Tuffy's is great! They go above and beyond to take care of their customers. I really appreciate how they address your current problem and also are proactive in letting you know what you will need in the near future. Thanks!
— Brian H., Springfield, IL
— Tuffy Springfield
Mayor Tedd Wallace submitted a contact form. Comments: I recently was being blindly run off the highway by two teenagers and had to hit my brakes like I never had in my life and I am 62. My recent South Lyon Mich.Tuffy brakejob performed flawlessly. The Dean family provides nothing but quality at their South Lyon facility. Thanks for saving my life.
— TEDD W., SOUTH LYON , MI
— Tuffy South Lyon
What a pleasant feeling today,experiencing the real meaning of Customer Service. After being jacked around by Hines Park Ford service department for several days (even though it was a dangerous situation with exhaust coming into my car) and being treated like a second class citizen, I went to your location for repairs that Hines Park said would cost $741.21. I was so disgusted that I will never go to Hines Park Ford for anything again. I went to Tuffy in South Lyon, my car was repaired for $250 and I was actually treated like a human being. I will continue to get my car maintenance through you. Thanks Tuffy.
— Darryl T., New Hudson, MI
— Tuffy South Lyon
Very friendly service. Always give good service that is at a good price.
— Betty W., Beaverton, MI
— Tuffy Mount Pleasant
I have gone to Tuffy's in s-field for 20+ years and continue to think they are TOPS. Friendly service, fair prices, and they are always willing to go the extra mile.. A-O K by me!!
— tom b., springfield, IL
— Tuffy Springfield
We appreciate Dave's explanations and his accent which always causes us to put in a disc playing SWEET HOME CHICAGO!!!
— harvey b., springfield, IL
— Tuffy Springfield
Steve is the best. I will happily drive by 10 different repair shops just to leave my car in Steve's hands.
— Todd A., Naples, FL
— Tuffy South Fort Myers
The guys at Tuffy have never failed to give me quality service. They are prompt, straightforward, and answer my questions graciously. In my experience from Illinois to Ohio, I've received better service at Tuffy from Gary, Dave, Rick, Steve (and the rest of the team!) in Springfield than anywhere else. Thanks, guys!
— Luke N., Springfield, IL
— Tuffy Springfield
My son was having some issues with his truck's parking brake and a friend recommended Tuffy's. Dave was able to make the necessary repairs and work it out within my budget. The truck ran fantastic after the work performed by the Tuffy's crew!! Thanks!!
— Willie C., Springfield, IL
— Tuffy Springfield
We have been taking our' vehicles to Tuffy for several years. Gary and Becky are great people and run a top notch business. The entire staff goes out of their' way to make sure the customer is satisfied. I can honestly say " i have never been to a better auto service center in my lifetime ".
— John M., Springfield, IL
— Tuffy Springfield
Good experience. Service was very good AND STaff very friendly.
— John k., Linden, MI
— Tuffy Mount Pleasant
Excellent customer service when I came in. Got me in right away and was very impressed. Job well done!
— Ashley S., Mt Pleasant, MI
— Tuffy Mount Pleasant
— Toni M., Mount Pleasant, MI
— Tuffy Mount Pleasant
I am extremely satisfied with my recent Brake Service at Tuffy of Findlay. John and Rhonda were extremely knowledgeable, efficient, and fast - getting my vehicle in the same day I called for service. By lunch-time I had my quote; and soon after my services were completed (at a great price to boot). I selected the Findlay Tuffy for my Brake Services due to them being highly recommended, and I will certainly continue to use them in the future for my vehicle's mechanical needs. Thanks guys!
— Stacy B., Findlay, OH
— Tuffy Findlay
I have been living in Rockford for eight years and been in search of a good Auto Repair shop...Tuffys customer service as well as their work far exceeds my expectation, the entire experience was very pleasant, I will always take my vehicles there, and recommend others. The entire staff were great!
— Leonard S., Rockford, IL
— Tuffy Rockford
The warm, professional staff at Tuffy's really made me feel like my car was being well taken care of. I trusted their opinions of the work that was needed, and they did it in exactly the time frame that they promised me. Thank you Tuffy's!
— Dawn J., Rockford, IL
— Tuffy Rockford
got in fast unlike other similar companies didn't try to bait & switch
— s l., walther, MI
— Tuffy Mount Pleasant
I visit Mt. Pleasant every summer to visit my family. Occasionally I need car service or an oil change. Tuffy has always been great---excellent service and work! I highly recommend Tuffy!
— Sylvia P., Pomona, IL
— Tuffy Mount Pleasant
I'm a student at CMU and was recommended by a friend to go to tuffy. They have great service and were very friendly. I highly recommend them!
— Andrew N., Mount Pleasant, MI
— Tuffy Mount Pleasant
I have lived in MP all my life, I went to Tuffy for the first time, and all I can say is why have I not gone there before? They have great customer service and friendly honest employees. The waiting area is comfortable and clean. I will be back.
— Linda V., Mt. Pleasant, MI
— Tuffy Mount Pleasant
Stopped in for an oil change and tire rotation on my Jaguar. I received excellent and prompt service.
— George k., Yuna, AZ
— Tuffy Mount Pleasant
My car's A/C compressor died in the hottest week of the year so far. It is a Saturn and parts are getting harder to find. They located a new one and installed it. I was away but my wife took the car in. They made sure she got home all right and when the car was finished they delivered it home to her. Really appreciate their service.
— Ken & Jane V., Lincoln, NE
— Tuffy Lincoln
Pleasant staff. Well organized. Up to date on all the equipment and knowledge. Easy to get into and get out. Well located within the city. I will be coming back with my motor home next spring or for any other service I may need.
— Gene A., Shepherd, MI
— Tuffy Mount Pleasant
Tuffy was very helpful when my ball joint broke . I was out of town and they got me right in . I was on the road the very next day.
— Tom Z., Fruitport, MI
— Tuffy Mount Pleasant
My husband and I only take our vehicles to Tuffy. They are honestly the best place in town! I would highly recommend them to any of my family or friends. They are extremely helpful and 100% on customer service. Very clean facility, and honest people. If you are not familiar with Mount Pleasant take my word you would not be disappointed at all. They also have the best rates too!
— Kristal Y., Mount Pleasant, MI
— Tuffy Mount Pleasant
So pleased with the helpful and thorough service here. Really sets my mind at ease when I need something done to my car. Thanks Dan and staff!
— Wayne P., Mt Pleasant, MI
— Tuffy Mount Pleasant
Took my car in yesterday for a free inspection and they found out my ball joints were bad and they came and got me and showed what needed to be done and since I couldn't afford to pay for it they walked me through there GE money card which is a 6 month non interest payment plan. went and dropped my car off this morning and just picked it up. The mechanics are all really nice and helpful and I would recommend Tuffy to anyone needing car repairs. I will be coming here whenever I need help with my car.
— Jayson P., Mount Pleasant, MI
— Tuffy Mount Pleasant
I always bring my car to Tuffy for oil changes. They are great with letting me know any issues that arise with my vehicle. Very friendly staff!
— Samantha N., Mt Pleasant, MI
— Tuffy Mount Pleasant
Tuffy Mount Pleasant always gives me excellent service. I have been using them for years. They are always courteous and fast.
— Daniel S., Harrison, MI
— Tuffy Mount Pleasant
The staff is always friendly and helpful when I come in to have my car fixed. I really appreciate the fact that they take me out to look at my vehicle and show me exactly what is wrong with it and take the time to answer any and all questions I have about the repair being done. The prices are totally reasonable and competitive with the other local repair shops. I've been coming here for about 5 years now and will continue to bring my vehicles here when they need repairs:)
— Erin B., Mt Pleasant, MI
— Tuffy Mount Pleasant
Rick R. review. Quality Excellent I have taken my personal car, as well as that of my elderly mother, here for years! They have always been honest, dependable and more than helpful! As a professional in the customer service industry, I appreciate honesty and service, and Tuffy of Mt. Pleasant will take car of your (or your mother's) car, and you will leave feeling comfortable that you were treated right!
— Rick R., Mount Pleasant, MI
— Tuffy Mount Pleasant
Greg Morris review. Overall Excellent This is an excellent place for repairs on your car, if you are an expert or cannot tell one part from another. I have twice sent my college age daughter there alone and she was well-treated and not sold anything she did not need. Service is prompt, the waiting room is clean, and the coffee is pretty good. The owner, Dan, has a wealth of experience and a good sense of humor. Greg Morris Mount Pleasant, MI
— Greg M., Mount Pleasant, MI
— Tuffy Mount Pleasant
My work truck overheated just around the corner from Tuffy's. I was able to coast in to their parking lot. After a brief conversation, they rolled my truck into a work bay and within a few minutes gave me a review of what was wrong and what it would cost and when it could be completed to get me back on the road. Regrettably, my superiors wanted the truck towed to our contract garage. When I asked the Tuffy manager what I owed for the inspection and estimate, he said "no charge". That came as a complete surprise in today's economy, so I wanted to share this with those looking for a trustworthy garage to take their vehicle(s).
— Larry S., Naples, FL
— Tuffy Bonita Springs
I can't say enough about the owner Kris and his mechanics. They went above and beyond good customer service and they are NICE ! Can't say enough !! Highly recommended !!
— Christine J., Bonita Springs, FL
— Tuffy Bonita Springs
thanks very much for the temperary repairs on my 04 trailblazer leeking transmition fluid your temp. repairs allowed my family to drive back to boston 1556 miles great mechanics you have good reasons to be proud of them in your shop jim fleet thanks again
— jim fleet a., saugus, MA
— Tuffy Bonita Springs
I am very pleased with Tuffy's in Bonita Springs. They were friendly, polite, and extremely fair with me. They did everything they could to make me happy. I will use them again in the near future. Thank you Tuffy's
— Susan M., Bonita Springs, FL
— Tuffy Bonita Springs
Thank you to the hard working guys here at Tuffy. They always come through!
— George F., Glenwood, IA
— Tuffy Bellevue
Waking up to a flat tire is never a happy experience. Thankfully the guys at Tuffy on Gunn Highway are quick, friendly and reasonably priced. Turned my entire day around. Thank you!
— Rhonda S., Tampa, FL
— Tuffy Gunn
Gave me a good deal on parts needed right away. They have never tried to just get me to fix things to scam money out of me when they weren't needed, and warned me if something looked like it needed to be done ahead of time. Would recommend to anyone who needed a good car repair.
— Customer ., H, MI
— Tuffy Mount Pleasant
My husband was called out of town for work and of course that's when the car decided to start making noises! I brought my little focus in and the mechanics at Tuffy Aurora fixed it right up the same day. It was such a relief to have them there to help when I needed it. This is my favorite car repair shop.
— Diana T., Aurora, IL
— Tuffy Aurora
I own my own business and once each month I have to make a series of deliveries. My customers expect their products on time, so a car repair is a big problem when it happens during delivery week. The crew at Tuffy was very responsive to my situation, they understood the importance of getting my car back on the road quickly. Their helpful attitude made a big difference in a very stressful time. Thank you to everyone at this shop!
— John R., Naperville, IL
— Tuffy Aurora
I am a CMU student and I come to Tuffy Auto Service Center for all of my oil changes. The staff is very friendly and the service is quick and helpful. I highly recommend this business for all your car care needs!
— Kalie D., Mount Pleasant, MI
— Tuffy Mount Pleasant
What a lifesaver! My car was making a noise and I should have brought it in sooner. When it finally quit, it was the day before our vacation. The folks at Tuffy Springfield got it sorted out and we were on the road as scheduled! Thank you to all the nice people there!!
— Jennie C., Chatham, IL
— Tuffy Springfield
What I appreciate most about the staff at this shop is that they really know their stuff. I like working on my own car when I can, but when I can't I trust these guys to do it.
— Dave K., Springfield, IL
— Tuffy Springfield
I wouldn't take my cars anywhere else. This shop offers honest estimates, good work, speedy service, and always goes the extra mile. These are good people to work with and can be trusted completely.
— Greg M., MOUNT PLEASANT, MI
— Tuffy Mount Pleasant
Had some work done on my Buick's front end. It still leaked. Took it back in they explained what was wrong. Replaced not only the side that leaked but replaced the other side as well.
— Mike M., Lorain, OH
— Tuffy Amherst - Auto Repair Center
We recently flew back to Nebraska from California with the intent to drive back with a family car. From all the reviews I found online, I KNEW Tuffy would be the place to service our car that had been sitting in a garage for several years. Rick and his team did a fantastic job discussing what would need to be done in order to make the journey. Rick was kind enough to drop us off and pick us up when the car was ready. And the car ran fabulously without any worries whatsoever all the way back to California. We highly recommend Rick and Tuffy Tire and Auto Service!! Excellent service and wonderful people!!
— Anne B., Elk Grove, CA
— Tuffy Lincoln
Good morning, I just wanted to drop a line and say thank you for the amazing service we received at your location while we were in Fargo. Ray and Greg went over and above for us! Sadly, the servicing the little red optra received did not fix the problem, as we experienced it again about an hour out of Fargo, it does not diminish how helpful and friendly Ray and Greg were. Keep up the excellent service! You will be recommended for anyone in trouble visiting in Fargo!
— Jon P., Fargo, ND
— Tuffy Fargo
For Manager - Tyler Tyler, I just wanted to THANK YOU for replacing the ball joint on my Taurus and re-aligning my car. And also for all the time you spent with me answering my questions, etc. I appreciate your honesty and concern. Ted M
— Ted M., Traverse City, MI
— Tuffy Traverse City
I would like to acknowledge the excellent service I received over the Fourth of July holiday weekend at the Traverse City store. I broke down Friday night a hundred and forty miles from home, at almost closing time. The service girl was very friendly and reassuring as she took all the information on my vehicle and its expected arrival from the towing company. My Saturday morning started off with a phone call from Louis explaining what he would be doing, the approximate cost and the hopeful completion time. He kept me posted through out the morning and true to his word, my truck was ready by 2 pm. As a first time unexpected customer, I received the service of an established repeat customer and you can rest assured I am now! My hat goes off to the excellent service of Traverse City store from the first contact with Cindy, the updates from Louis and the first-rate work of the technician, Jeff. Thank you! Susan M. (2011)
— Susan M., , MI
— Tuffy Traverse City
I wanted to take a minute to let you know what a great experience I had at the Traverse City Michigan Tuffy yesterday, around 12:30 PM. I didn't get the names of the people who helped me, but I was amazed at the way they seemed to care that I was really worried about my check engine light being on. It was Saturday afternoon, and even finding a place that would take the time to help me out was a surprise. Once I found them, they had my care diagnosed within 30 minutes. I will send others their way, go to them for my VW service needs whenever possible, and be forever grateful. You have good people in Traverse City. Please let them know someone appreciated them. Wendy C. (2011)
— Wendy C., Traverse City, MI
— Tuffy Traverse City
Took my car to a near by dealership. They wanted to replace my exhaust system and catalytic converter to the tune of $2225.00. Took it to Tuffy Muffler on S. Garfield for a second opinion, they got it in within minutes and gave me a free estimate to repair what was needed, $123.60! They were wonderful to deal with, pleasant and thural. I would highly recommend these guys! .
— Bon S., Traverse City, MI
— Tuffy Traverse City
When our car sprang a hefty leak in the cooling system on the way to Panama City Beach for a much-anticipated vacation, I was very afraid that we'd become another horror story about tourists being ripped by local mechanic shops. We arrived on a Sunday evening and I immediately started searching for a respected place to get the work done. I consulted local people at the hotel, ran thru the Yellow Pages, ran the Internet and checked into the BBB lists for Panama City Beach and finally decided to go with Tuffy. I was waiting at their door when they opened on Monday morning and I cannot be happier about their immediate concern, helpfulness and professionalism. They checked the car, found the leak in the heater core, and gave me a very decent (considering) estimate for the cost. (And the final bill was NOT "run up!) The entire dash of our car, a 2006 Ford Fusion, had to almost be "gutted" to get to the core but when they were finished, the car only needed a couple of minor "tweaks" to wrap up a very thorough job. I don't believe that I could have gotten a dealer to do it any cheaper or any better and I highly recommend Gary and his crew to any out-of-towners who need auto service when in the area. I do NOT normally give "testimonial" like this but I am making this one because they went out of their way to help us when we REALLY needed it. Trust is hard to give; I'd use them again and want to thank them again for helping out a couple of tourists who were stuck in a bad situation. I recommend them and hope that someone else caught in similar circumstances can be reassured and helped by my endorsement. Respectfully, James H. Winchel
— Jim W., Cincinnati, OH
— Tuffy Panama City Beach
I can't thank Frank and the people at Tuffy enough for going that extra mile to fix a difficult mechanical problem and make sure I was pleased. Thanks again!
— Alan L., St. Johns, FL
— Tuffy St. Johns
Thank you for the quick and convenient service. The workers are very helpful and take the time to explain what needs to be fixed and if possible show you how to tell in the future if things need to be repaired.
— Traci M., Flint, MI
— Tuffy Flint (S. Dort Hwy.)
Love the service, Price and Staff on Miller Rd. Great Work... All my car repairs are yours!
— Ned S., Byron, MI
— Tuffy Flint (Miller Rd.)
Great staff and great service! Fair and honest. Took my son's car in thinking the alternator was bad. Turns out the problem was a bad battery, not the alternator. They could have easily gone ahead and replaced the alternator and battery and I probably would never have figured out that I'd been scammed. However, they were honest and told me the truth. I ended up spending much less than I thought I would. This has happened more than once over the years I've gone there. This is why I keep coming back to these guys!
— Bill T., Flint, MI
— Tuffy Flint (Miller Rd.)
My truck was whipped & desperately needed new shocks. I asked Tuffy to check the undercarriage for rust and to let me know if they found anything that needed attention. I needed a power steering flush but was assured I did not need all the other hoses, fuel injector, etc that another garage had insisted were in desperate need of replacement (2-3 yrs ago). They were so nice and completed the work in a few short hours. I feel safe driving my truck now- something I haven't felt in a long time. They also fixed my AC that stopped blowing cold air without an additional charge. I am glad I have a reliable, trustworthy place to care for my truck. My Dad will be happy that I found a place that I don't need to drag him along to in order to get the best service. Thank you, Tuffy!
— Heather M., Flint, MI
— Tuffy Flint (Miller Rd.)
I continue to be pleased by the customer service and repairs performed.
— Brian S., Fenton, MI
— Tuffy Fenton
While on my way up North had car trouble and got off the hwy in Fenton... Searched on my Droid for a mechanic and found Tuffy... The manager himself came out and diagnosed the problem and said they could get the part and get me goin, even snuck me in ahead of others... I was on my way in 90 minutes and was GLAD to pay $112 for the prompt and friendly service!
— Jerry R., Monroe, MI
— Tuffy Fenton
These guys are AWESOME !!!!!!! Excellent and freindly service. Best price in town for brakes along with a lifetime warrenty. Thank you Tuffy and guys in Fenton.
— Martha G., Fenton, MI
— Tuffy Fenton
I had some brake work done They got me in right away, no waiting. Overall the experience was excellent. I would recommend them to anyone.
— Terry S., Linden, MI
— Tuffy Fenton
The team at the Fenton Tuffy's is great. I have been taking my cars/trucks to them for over 5 years now. Their prices are fair and the staff is skilled and professional. It's refreshing to find a service center that you can trust!
— Tricia P., Fenton, MI
— Tuffy Fenton
We've had all our vehicles serviced at Tuffy of Fenton. Great pricing and quality workmanship each and every time, thank you.
— Jim M., Linden, MI
— Tuffy Fenton
I have found a new home for my car! I took my car in for a brake estimate since 2 other dealers had told me that I needed them. I was ready for a new brake job when the owner sat down with me and told me I did not need a brake job. He also gave me a print out of when my car needs servicing according to the manual. I was so pleased with his HONESTY and INTEGRITY that I will never go anywhere else!
— joyce K., bloomington, IL
— Tuffy Bloomington
The certificates of excellence hanging on the walls at Tuffy's in Blomington says it all. I own three vehicles and trust them to perform great service and they have reasonable prices. I've come to trust their diagnostic skills and their mechanics are certified and friendly. I recently had my mom take her car there for service. She is an easy target at 81! This place treated her with kindness and the upmost respect. They took her home when she delivered her car and picked her up when it was ready. They have a new happy customer. Keep up the great job!
— Rick S., Normal, IL
— Tuffy Bloomington
I drove up from Oklahoma City with my husband and baby to see my mother-in-law in the hospital. You can imagine with a 7-month-old how sensitive my husband and I were to hear grinding in our brakes the morning before we were expected to make our trip back home to OKC. Rick was so gracious. He quickly removed the wheels. Apparently, a small rock or twig came dislodged and the sound was gone before I arrived at Tuffy in south Lincoln. But Rick's inspection and advice was the confidence we needed to safely make our trip home. Rick was so compassionate and sensitive to our situation. When in Lincoln, we will go back to Rick and Linda.
— Julia Maisch M., Oklahoma City, OK
— Tuffy Lincoln
For years I looked for an honest mechanic to take care of my vehicles and then I found Tuffy South. Not only have they given me excellent service but they know me by name and are always fair and honest with me. If they tell me I need to fix something I know that I can trust them and know that it is necessary and needed. Thank you Tuffy of South Lincoln for your honest hard work!
— Tony L., Lincoln, NE
— Tuffy Lincoln
These guys get a five star rating in my book. After taking my cars to several mechanics in Lincoln, it's so refreshing to have finally found honest and reliable service. They are rebuilding my little del Sol piece by piece and I won't take it anywhere else.
— Nancy B., Lincoln, NE
— Tuffy Lincoln
I went to Tuffy Auto Service on Pine Lake Road and 16th to have my brakes checked, because they offered a free brake inspection-which is a great incentive. I ended up needing front brake pads, a rotor match to wheel bearing, and a brake system flush. I was told that I had a lifetime warranty for the brake pads/shoes, which is a great thing to have. The staff was very knowlegeable about everything, as well as very caring and understanding. I would recommend the South Tuffy Auto Service to anyone who wants their vehicle taken care of the right way-with great staff who care not only about you as the customer, but also about your vehicle.
— Lori W., Lincoln, NE
— Tuffy Lincoln
I will not take any of my cars anywhere else and neither will my family! Bob is wonderful, and I know that every time I bring a car there, I am getting the truth about everything, and he even tells me when something will be needed down the road!
— Sarah J., Fort Wayne, IN
— Tuffy Fort Wayne (Dupont Rd.)
The crew at the coldwater location did an excellent job repairing my rear wheel breaks. They now work like a charm. I deeply appreciate the time spent and the hardwork that went into replacing them. I finally dont have to worry about driving on the road with wore down breaks.
— Philip S., Fort Wayne, IN
— Tuffy Fort Wayne (Dupont Rd.)
I have been taking my car to Tuffy for about a year now. They are always fast and provide great service. They explain any concerns they have about my car in a manner I can understand, and explain all of the possible ways to get the issue fixed. I used to take my car to Jiffy and got tired of the constant harassment and pressure to add on extra services/products when all I wanted was an oil change. I couldn't leave Jiffy without spending around $70!! Tuffy is reasonably priced and they do a great job!
— Megann W., Fort Wayne, IN
— Tuffy Fort Wayne (Plantation Lane)
Joe and his team really helped our family out today! We were driving home from visiting family in MI when we developed a small leak in a tire on our drive home to Pittsburgh. We by chance got off at the Marshall exit and pulled into Tuffy. Joe was quick to help us repair the tire and get us back on the road. Our car was loaded with our 2 small boys (7 months and a 2 year old) and our dog. He repaired the tire without any of us getting out of the car! We were back on the road in 10 minutes and Joe and his team turned what could have been a nightmare situation into a quick and reliable fix! Thanks Joe!!!
— Matthew S., Pittsburgh, PA
— Tuffy Marshall
TRUE PRO S, I LL BE TAKING ALL MY CARS HERE.WAS TOLD AT ANOTHER SHOP IN TOWN I NEEDED A TRANSMISSION, BUT ALL I REALLY NEEDED WAS A TRANS LINE REPAIRED 04/13/12
— Brian S., Marshall, MI
— Tuffy Marshall
Came in to check a few rattles on my jeep and got an honest evaluation of necessary repairs. Left this place feeling good and that they were trying to make repeat customers and not just a sale. Fast forward a few weeks and unrelated issues cause my jeep to die on the highway. AAA asks who I want to tow to. Without hesitation I tell them Tuffy. These guys did a fantastic job chasing down the electrical issues that kept causing my jeep to stall out and provided me with a free loaner that saved me from having to get a rental. After long hours repairing my jeep I got a bill that didn't kill me but rather encouraged me to be a returning customer; they weren't ripping me off, instead giving me a killer deal on the repairs. It's nice to find mechanics who are honest, experienced, and fun to be around. While I don't hope to need any more repairs, I know where I'll be going if I do. Bottom line: Good people, good deals.
— Kim Churchill M., Albion, MI
— Tuffy Marshall
I cant say enough good things about Rick, Emily, and the rest of the Tuffy crew. They service all of our cars and I trust them to tell me when something needs attention. From an oil changes to major repairs, Tuffy in Portage and Kalamazoo is the only place we take our vehicles.499361
— Julie F., Portage, MI
— Tuffy Portage
We were on our to Montana over the Labor day weekend when we had trouble with our truck. It was the first day of a two week vacation we had been planning for a year. We could not find anyone in Fargo willing to fix our truck, until we spoke with Scott. Scott said he would not leave us high and dry, that he and his crew would do their best to fix the problem, and fix it they did! Thanks so much for helping us out Scott, you and your crew did a great job and kept our vacation on track! Randy and Alicia Plymouth, MN
— Randy K., Plymouth, MN
— Tuffy Fargo
Kim, Scott, and the crew at Tuffy have been amazing to us. Whenever I need work done, they always seem to go out of their way to work me into the schedule. The work is always explained in detail first prior to servicing my vehicles. Tuffy truly does it right! Thanks Tuffy!
— Bruce F., Fargo, ND
— Tuffy Fargo
My comments today are about the store manager. While waiting for my work vehicle to get serviced, I watched (and listened) to the manager interact with several customers that came in. His "people" skills are very good, to say the least. He went as far for one fellow, to call a local used parts dealer and then gave the phone to the customer so he could find out about a part. That impressed me. I come from a retail background so this was a true refresher course in the skills of taking care of your customers. Tuffy gets my family's business and my work vehicle's business. They're good at what they do. Thanks for everything that you do.
— Tom G., Fargo, ND
— Tuffy Fargo
I went frantically running around Fargo to find a service center that would do an alignment after 4 p.m. The first place I found that had time to do it was Meineke on 13th Ave in Fargo. After they did the alignment, they informed me that I needed a new tire, and that the alignment hadnt solved the issue. From there, I paid the $86 for the alignment, and went looking for someone who had a tire in stock. I then stopped at Tuffy and spoke with Scott Miller. After examining my vehicle, Scott asked when I had received the alignment. When I informed him it was less than an hour ago, Scott told me they hadnt touched my car. Scott then showed me what the tool marks would look like, as well as where they would be. Scott then personally called Meineke and asked for a before and after spec sheet. They did not have one, so Scott gave me advice on what to do next. Scott also put extra information on the Tuffys invoice in case I had to pursue legal action. All of the extras Scott did for me alone went above and beyond our expectations. After all of his help yesterday, Scott went above and beyond again today when he called me today to ask how my attempt at getting my money refunded at Meineke had went. When I informed Scott that they had not refunded my money, Scott suggested yet another action to take. I cant tell you how much I have appreciated Scotts help. You do not find many auto service centers whose staff actually takes the time and effort to help the customer out. Now I understand why this location has won so many awards. I can guarantee you that as long as we live in Fargo we will never be going to a different auto service center. I just wish we had come there sooner! If there is ANYTHING else I can do to make sure this Tuffys gets the recognition it needs, please dont hesitate to ask.
— Patrick M., , MN
— Tuffy Fargo
I would like to thank Tuffy for taking care of my vehicle's needs. I completely trust that they will always do a great job, and they provide excellent customer service. I would like to say that Scott, their manager, has been very helpful and very easy to talk to. He understands my needs and makes sure that I am happy with the repairs on my vehicle.
— Charito H., Fargo, ND
— Tuffy Fargo
We recently received service at the store in Fargo, ND for rear brakes and four new tires! The people there were very kind, helped us finance, and we are very happy with this service!
— Jeffrey O., Fargo, ND
— Tuffy Fargo
I recently took my car into Tuffys for a major emergency repair and was so impressed with their service that I wanted to share my experience with you. Not only was Tuffy completely honest through all steps from assessment to complete repair, detail oriented in their analysis of the issues, outstanding in customer service and advanced at troubleshooting they also went the extra mile to prove honesty, integrity and business ethic that by far makes Tuffy a leader in their field of specialty. During the process of fixing my car they gave me a fantastic, and reliable, loaner car. I would highly recommend all the staff at Tuffy in Fargo ND and encourage you to visit to experience what I would label as exceptional quality customer care and service. The technician was even available to answer a small question I had following the repair. On top of the above they also were very understanding about our repair budget and did everything to assist us including literally sourcing parts in our best interest. Outstanding! Once my car was repaired I honestly have to say I have never known it to run this well. A+++ Service. I will also be placing this recommendation on Yelp for those passing through town, new to town or those from Fargo seeking an new honest repair shop.
— Kayte T., Fargo, ND
— Tuffy Fargo
My son took our car to Tuffy because it was overheating. We thought the car had a big problem and we were concerned because we had no idea what was wrong and he's away at college. The folks at Tuffy were absolutely great with him. They decided that the car had a minor problem and they fixed it quickly. They were also extremely fair about pricing. I would recommend this place to anyone over and over again!
— Ann B., Farmington Hills, MI
— Tuffy East Lansing
Hi Matt, Just a note to thank you for your humblness the other day when I was getting my oil changed. The wipers work great!! I am very grateful for people like you and so is Jesus. Bless you. Merry Christmas & New Year to you and your family!
— Cynthia S., Appleton, WI
— Tuffy Appleton
The service at Tuffy was nothing short of outstanding! The brakes on my car were completely shot and required a total makeover (rotors, calipers, pads) along with some other issues. I took my car in just before closing one evening, and they had the job finished by the next afternoon. Not only were they timely, but they took the time to show and explain the issues as well as describe possible courses of action. I won't complain about the student discount on in-stock parts either! The employees of Tuffy seem to truly value their customers and go that extra mile to satisfy their needs. They're definitely my new favorite auto service center!
— Josh H., Mount Pleasant, MI
— Tuffy Mount Pleasant
I have been coming here for a few years and have always received great service and real honesty from John and Chuck. They have done extra checks for me and helped me with repairs when I was strapped for money. I have sent my friends to them and they to enjoy the same respect and treatment. Thank you again.
— pat g., sterling heights, MI
— Tuffy Troy Auto Repair
This was my first time at Tuffy and I believe them to be one of the best places to get work done on your vehicle. I came in for just an oil change but I also asked them to take a look at what was hanging down from my car. They not only did the oil change but also fixed what was hanging down free of charge. As far as the waiting room and customer service go, They are great. They have two computers for customers along with magazines, television, drink vending machine, and coffee. I asked if I could buy the magazine I was reading because I wanted the recipes out of it but the man at the desk told me not to worry about it and said I could have it. I will be having them do work on my car from now on.
— Chris L., Troy, MI
— Tuffy Troy Auto Repair
Thanks Tuffy I have recently had some work done at Tuffy in South Fort Myers and your service, workmanship and people are the best. I was referred to Tuffy by a good friend and now I know why they like the folks there as I also do.
— Richard S., Estero, FL
— Tuffy South Fort Myers
I've been dealing with Steve at Tuffy's for about 4 years after he was referred to me by a friend. He is upfront and honest and I always feel like I'm being treated fairly. They go WAY out of their way to be helpful too. Recently I was in desparate need of new tires but couldn't get my car there for a few days. Steve came to my office to pick up the car then drove it back to me before the day was over. That is service you just don't get anymore! They are the best!
— Anne C., Fort Myers, FL
— Tuffy South Fort Myers
I have been bringing both of our cars to Steve and Robert for many years. I know whatever price they quote me is a fair one and I trust their work completely. But it goes beyound that. They have a sincere appreciation of my business and are always ready to help in any way that they can.
— Lee P., Fort Myers, FL
— Tuffy South Fort Myers
Excellent customer service & prices. Have gone there since the shop opened, give them a try you will be glad you did.
— Amy J., Amherst, OH
— Tuffy Amherst - Auto Repair Center
I highly recommend Tuffy on Halstead because of the friendly professionals that serviced my car. I had my car towed there on Thursday, 9-13, at 4:10pm and they immediately tried to figure out a way that I could get it started and drive away that night. When it was determined that I needed major work to accomplish that,the store mgr, asked me if I had a way to get home and asked where I lived in Troy. He offered to drive me near my home so my wife could meet me and not have to drive 45 minutes to come get me. Friday morning I received a phone call at 9am informing me that the diagnostics determined that my 1994 Honda needed a new distributor. He had it repaired and running before noon. I asked him to ck out the rest of the car and he found that I needed more work done. All was finished by 4pm, the time promised. THANK-YOU Michael H (Hide)
— Michael H., Troy, MI
— Tuffy Farmington Hills
I'm brand new to Farmington Hills with no one around that I know. My car broke down literally across the street from this Tuffy location with 15 minutes until closing time for them. They could have locked up shop and went home to their families, but instead they called a tow company to drag my car to their garage and fixed my car so that I could have transportation the rest of the weekend! These guys are good people and great at what they do!
— Chase M., Farmington Hills, MI
— Tuffy Farmington Hills
Every time I've been to Tuffy in Farmington, they have been extremely helpful. They take their time and do things right. I don't worry about placing my car in their hands.
— Kelly O., Farmington Hills, MI
— Tuffy Farmington Hills
My car was overheating. I called Walter at Tuffy of Farmington. It was late on Friday when I finally rolled in to the Tuffy on Halstead and Grand River. Walter took my minivan in right away and had the problem diagnosed in minutes. Walter's wife Kathleen drove me home. They called the quote to my cell phone which I OK'd and they fixed my van the next morning. The work was professional at a fair price. I am so grateful that I got a repair on my van so fast and conveniently.
— Gayle A., Livonia, MI
— Tuffy Farmington Hills
Started out with a request for a quote. Talked to Joe and brought my truck in. Usually do all my work myself and had a great experience so much so I brought my car in also. I just did a walk in both times and they had me out the door in an hour or so. Thanks again and will see you in the future when I have other work that I dont feel like doing.
— Tom T., , MI
— Tuffy Farmington Hills
Joe. the manager there is very helpful. the folks there are able to quickly diagnostic the problem and then provide the solution with accurate estimation. Will definitely go there again next time.
— Jason W., , MI
— Tuffy Farmington Hills
I have a great experience everytime I take in my vehicle for maintence work. Joe, the manager, is very knowledgeable concerning any questions that I may have. The staff are friendly and the shop is always clean.
— Michelle M., , MI
— Tuffy Farmington Hills
Joe and the rest of the guys over at tuffy did a excellent job on my truck. I will recommended there services too all my friends and family.
— Raphael N., , MI
— Tuffy Farmington Hills
Whenever we have gone to Tuffy's in Farmington, they have been very helpful. Joe, the manager always greets us with a smile and always listens to our concerns patiently. The estimates have always been very accurate. Not only in respect to money, but also in respect to when the car will be ready. I have recommended numerous friends and family to this place! -Aijaz
— Shehzeen A., , MI
— Tuffy Farmington Hills
Joe greeted me immediately, took my service request, accepted my coupon and gave me an accurate estimate of my wait time. Once the technician had checked my vehicle, Joe explained the car's needs and the prices involved. The service and repairs went smoothly and according to plan-a great experience. What makes Tuffy's really stand out are the courtesy, friendliness and helpfulness of Joe and the staff. I've been there three times and always received tremendous service, which guarantees that I'll remain a loyal customer.
— Nancy S., Farming Hills, MI
— Tuffy Farmington Hills
I visited Walled Lake Tuffy for the first time this week and had a transmission flush and a catalytic convertor changed. I am happy with the service provided and the no non-sense approach. Art stayed past the closing time to allow me to pick up the car after it was fixed. Great Job!
— Deep T., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
OUTSTANDING SERVICE AND INTEGRITY !!! This Tuffy Auto Center went way out and far above any expectation i could have anticipated with their more than fair pricing,service and commitment to excellence and customer satisfaction.They have truly earned my complete trust and confidence at any time and for any type of vehicle I own.The person that waited on me,his name is Art,I dont know his postion their but I will say that auto service centers around the nation can learn from him.He is truly dedicated to service and excellence. Thank You Art and Thank you TUFFYS WALLED LAKE MICHIGAN
— David N., WIXOM, MI
— Tuffy Tire & Auto Service Center Walled Lake
We have never come across an auto repair shop owner who is as understanding, personable, helpful, knowledgeable, friendly and an all-around "good guy". He has helped my wife and I, who are both on disability and nearing retirement, to give us the truth about what our older cars really need and we know we're getting the truth and sometimes he will even help us when we are in financial straits and let us pay in installments which I have never heard of any other auto mechanic doing this for their customers. This is truly a good man who has even donated a kidney to someone who wasn't a relative or close friend. He did it just because he could help a fellow human being who who have other-wise died and he felt it was the right thing to do. I trust him with any repair problem he quotes me because I trust him completely. You will not find a more honest business man period. If you don't know what is wrong with your car, please take it to Art and rest assured that you will get an honest price and quality of the repair work. This is an multi-award shop in business for many years. Thank you Art for getting us where we need to go! Dennis and Jill
— Dennis and Jill D., Ypsilanti, MI
— Tuffy Tire & Auto Service Center Walled Lake
I am happy to report the service recieved in the past three years from Tuffy Auto Center at Fields Ertel Road Cincinnati, Ohio. Both Robert Cordell and Manager Jeff Wilson have displayed an honest and clear responce to all our needs with our service truck that is on the go all the time. We are no longer names but friends as both Bob and Jeff have done such an outstanding job meeting my schedlule and needs that I must take this time to let you know of this wonderful service. I have been so impressed by the process that all my personal cars are serviced by Tuffy. I know how hard it is to find good people and Tuffy has the best in Bob and Jeff. Many thanks for all they do and all you do as my chosen repair center of choice.
— Mike K., Cincinnati, OH
— Tuffy Fields-Ertel Cincinnati
I started going to Tuffy a few years ago because it was close to my house. I am still going there because I get such wonderful service. Bob and Jeff take great care of me and the rest of their customers. I trust them completely and often refer friends/neighbors to their location. I would never even think of going anywhere else. Thank you for having such great employees!
— Stephanie C., Cincinnati, OH
— Tuffy Fields-Ertel Cincinnati
I have to say that Bob & Jeff at the Fields Ertel Tuffy are the reason I choose Tuffy. My car is getting a bit older and has needed some work lately and Jeff always explains everything until I understand it, so it has actually been a pleasant experience. I am a female and have not had great experiences with having my car serviced at many shops. The way Jeff explains what is going on with the car, has led to the first time I trust a car shop, so now it is Tuffy for all of my car repairs.
— Hope B., Cincinnati, OH
— Tuffy Fields-Ertel Cincinnati
I would like to send a comment about the service I received through Jeff the assistant manager at Field's Ertel location near Cincinnati OH. My car broke down in a parking garage. Not only did Jeff assist me to get my car towed to Tuffy he also helped me locate my spouse so he would know what had happened! Jeff and Bob have helped numerous times to provide excellent customer service as well as explain repairs to keep my car running. I rely on my car for my job and it is piece of mind that I have finally found awesome mechanics who care about their work and their customers!! The whole staff at Tuffy have been great and I have never once been misled or disappointed by coming to Tuffy.
— Teresa W., Cincinnati, OH
— Tuffy Fields-Ertel Cincinnati
These guys are great. I arrived right after closing with burned out brake lights. Not one, but 3 guys stayed after to make sure all my brake lights were working. Amazing customer service!
— Lisa H., St. Johns, FL
— Tuffy St. Johns
Frank and Brian were helpful, knowledgeable and fairly priced for top quality service. I have been delighted with the trust worty service provided here. (Mar. 2012)
— Maggie R., St. Augustine, FL
— Tuffy St. Johns
Had my car in Saturday. Very impressed with the outstanding service and great atmosphere ! By the way...the car runs better than ever ! Thanks Frank, Brian and crew for all you did.
— Jenny R., St Johns, FL
— Tuffy St. Johns
Thank you (Justin) or the induction cleaning. The car is so peppy, I can't believe its the same car. Great work.
— Diana ., St. Johns,, FL
— Tuffy St. Johns
Thanks Frank and Gina, your service was great. I appreciate your honest and fair pricing.
— Daniel S., St.Johns, FL
— Tuffy St. Johns
Tuffy/Clio Is The Place To Go When You Need Work Done On Your Car. Dustin & Crew has Always done A Great Job For Me, At A Good Price. I Recommend These Guys To Everyone. Come Get Your Work Done Here. You Will Be Happy With The Work They Do For You.
— Delphon D., clio, MI
— Tuffy Clio
The employees here have been more than helpful and knowledgeable. Their service is always great, never had a problem bringing my vehicle here, nor has my family. Great customer service
— Brian D., Clio, MI
— Tuffy Clio
Very fast and quality service. Friendly and knowledgeable staff! Definitely would recommend for all car repairs.
— Reese L., Clio, MI
— Tuffy Clio
RICKY WAS SO HELPFUL. HE ANSWEERED ALL OF MY QUESTIONS. THANKS
— JENNIFER W., FLINT, MI
— Tuffy Flint (W. Pierson Rd.)
Thanks for all your help with getting my car back on the road.
— Daniel J., Flint, MI
— Tuffy Flint (W. Pierson Rd.)
Alway a pleasure to work with Mickey....In a world where you don't know who you can really trust.....he and the staff have earned my trust & confidence....
— Donald D., Swartz Creek, MI
— Tuffy Flint (Miller Rd.)
Thanks so much for your honest work on my truck. I am pleased to have a shop in the area I can trust. Thanks Tuffy
— daniel j., Fowlerville, MI
— Tuffy Flint (Miller Rd.)
Honest quality work with great customer service .. Can't get better then that..
— Joeryan B., Gaines, MI
— Tuffy Fenton
Ashley R. 4/10/12 This is the best price in town and great fast service!! They let me even use there loaner car all day with no charge. Also they kept me up to date all day and worked around our price that we could spend. Thanks to all the guys at tuffy I will be coming back to you for many times to come. Steve the mananger is a very nice guy.
— ASHLEY R., FENTON, MI
— Tuffy Fenton
Honest and Trustworthy service. Thanks Tuffy for all your hard work.
— Josh M., Fenton, MI
— Tuffy Fenton
I have had several jobs done by the wonderful staff at Tuffy's and was impressed by the friendly, caring staff, the clean well stocked waiting room, the patient explanations of what needed to be done and the nice flower on my dash. Thanks for the great service.
— Cheryl S., Normal, IL
— Tuffy Bloomington
Dave and his staff are always friendly and helpful. I would not take my car to anyone else because this team is the best in the area. Thanks Dave for everything you do for the Port Huron area.
— Dawn Q., Port Huron, MI
— Tuffy Port Huron
My experience was great. The staff was quick to find a solution to my problem, after i found my muffler fell apart on my way to work. they immediately found a solution to suit my needs, and i was off to work promptly. I will definately remember this Tuffy's location for my future needs. Thank you to the staff of Port Huron Tuffy.
— Jeff T., Farmington Hills, MI
— Tuffy Port Huron
Always great service and my car is fixed right. Thanks Dave
— Greg S., Port Huron, MI
— Tuffy Port Huron
Best Auto Repair Shop around!! They truly take care of you!! Bring all of my cars here! I also refer all of my family and friends! Very honest and reasonable service!! HIGHLY recommend for all auto needs. Thank you Milford Tuffy !!
— Paul M., Milford, MI
— Tuffy Highland
I simply can't say enough good things about the service and professionalism that I recieved at this Tuffy. The quote to repair my car was reviewed by friends in the business and told me that the price was GREAT. I know that word of mouth advertising is the best, so if anyone asks where to take their vehicle to get repaired.... GO HERE! Brian was polite and knowlegeable, and understood and empathized with my situation. I give my personal thanks and recomendation to Brian and this shop.
— Paul P., Sterling Heights, MI
— Tuffy Highland
This Tuffy Repair shop is the absolute best. This is the ONLY place we will take our cars for service. The prices are reasonable, the staff is friendly and the service is fast. They go that extra step in service for customer satisfaction. The most fantastic part is that I know that I will get an honest appraisal. You will be very satisfied- no need to look any farther for auto repairs. It does not get any better than this.
— Sue H., Highland, MI
— Tuffy Highland
I've moved from Lincoln to Omaha and due to the quality of work, honesty in quotes and friendly professional service I receive on every visit from Tuffy's South Lincoln location, Rick and crew will continue to receive my family vehicles for service and repairs. Thank you Rick for the excellent level of customer service you provide. I'll see you soon in Lincoln!
— Jim L., Omaha, NE
— Tuffy Lincoln
My 2006 Ford Explorer was having major throttle problems and I was finally left with no choice but to have it towed in to Tuffy's at 16th and Pine Lake Road. Rick helped me set up the pick up with the towing company, and Tuffy then had the throttle body replaced the same day. They were incredibly professional all the way through the job and eased my mind of any doubts I may of had in regards to speed and price of the repair. Thanks!
— Nick D., Lincoln, NE
— Tuffy Lincoln
Reliable, trustworthy, friendly service for all my automotive needs. Appointments are quick and convenient.
— Stan ., Johnson, NE
— Tuffy Lincoln
Twice they have repaired my car and twice I am completely satisfied. My battery needed a jump on one of the very cold days and they stayed open late, while I drove home from work,to replace my battery, and they did it for considerably less than the other place we called. They do an honest job for an honest price.
— Susan G., So. Elgin, IL
— Tuffy Elgin
A vibration in the steering wheel brought me in. I'm sure they could've pulled one over on me but instead they simply balanced and rotated my tires thereby eliminating the vibration. Very nice to know that not everyone is trying to take advantage of you.
— Bill T., Grand Haven, MI
— Tuffy Grand Haven
I have taken my 2001 Ford Taurus to your location at 610 28th St SE Grand Rapids MI 49548 a few times for various repairs and service. Each time I have taken the car in, I speak to Gary. In late January part of the service was changing my windshield wipers. Today, my wipers were not working well - the drivers side blade was not touching the windshield. I decided to go back to Tuffy to see if Gary could help me during my short lunch hour. Unfortunately, my schedule was packed for the day so I had a very short window of time. Despite having numerous people waiting in the lobby and having every bay occupied with a vehicle, Gary was able to have a mechanic look at my car right then; he determined that the only problem was a broken blade and replace the blade all at no cost to me. I was in and out in less than 10 minutes, ensuring I was not late for my other commitments. Todays service, along with great service Ive experienced in the past, ensures that I will continue to do business with Tuffy. Thanks so much Gary! Brenda B. (2011)
— Brenda B., Grand Rapids, MI
— Tuffy Grand Rapids (28th St.)
Sherrie - Aug 11, 2011 Very pleased with the service here. Highly recommend.
— Sherrie S., Wyoming, MI
— Tuffy Wyoming
Tuffy has helped me maintain my car for a long time. I trust the guys at Tuffy.
— Danile J., Smith, MI
— Tuffy Wyoming
Tuffy's on West Jefferson Blvd. in Fort Wayne Indiana is an excellent auto repair shop! The store is clean and tidy, the Technicians are professional, thorough, and efficient. My van was in and out in the same day, and I was offered a great and convenient payment plan that fit into my budget! I will definitely call Tuffy's, the next time I need auto repairs and services. I am a very satisfied customer. Thank You!
— Dawn M., Huntington, IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
I've had nothing but excellent service whenever I'd gone to this location. Tim and his team does an outstanding job both in servicing my vechicle and appreciating me as a customer, with great customer service
— Lewis G., Fort Wayne, IN
— Tuffy Fort Wayne (Plantation Lane)
I've been taking my vehicles to Dan and his crew for many years. They've done everything from oil changes, to front end alignments, exhaust work, to a complete axle swap! The service and customer service are top notch. Tuffy of Jackson has earned my repeat business time and time again. I highly recommend them!
— Kevin D., Jackson, MI
— Tuffy Jackson
cme - Sep 1, 2009 Thanks Tuffy-men :) Hi I had a problem with a damaged muffler for my generator. Although these folks could not repair it, they did take it apart for me, removing the still-functional exhaust pipe. This while I was treated to a cup of coffee and today's Citizen Patriot to read. Recommended highly.
— Carol E., Jackson, MI
— Tuffy Jackson
I actually had my muffler bracket break off on my lunch hr on my way back to work and they were right down the road, and per a co-workers great testimony as well, I took a chance since I had never been there before, But to my suprise they were able to fix my muffler in a few hrs, and most of all HARD WORKING, Honest, All around good people, I will go there from now on for all of my future repairs.. Thank you again.
— Kim S., Jackson , MI
— Tuffy Jackson
i stopped in not even sure if i had a problem but just noticed something odd and wanted to get it checked out asap. well the guys at tuffy of marshall checked it out and gave me an honest evaluation instead of just trying to milk me for as much as they could get. i was in and out in no time. thanks a lot.
— jeff h., marshall, MI
— Tuffy Marshall
Rick and his crew has done a wonderful job taking care of my daughters vehicle from and oil change to having the head lights adjusted and back to looking new. Great Service by a great company!
— John P., Kalamazoo, MI
— Tuffy Portage
We have been taking our cars to Rick and Emily for a number of years. They have always given us the best in service and cost in a very friendly and helpful manner.
— Bob P., Portage, MI
— Tuffy Portage
I always us to take my car to dealership for all repairs and maintenance. It took me only one try with Emily and her team and now I am hooked. They are great and stand behind their work. Great Job guys Thanks Ravi
— Ravi S., Portage, MI
— Tuffy Portage
These guys put in the extra effort to find the problem where the other ones won't. Always done right thank you.
— mike e., kalamazoo, MI
— Tuffy Portage
My sister and I pulled into Tuffy Auto Service without breaks from out of state. "Scott the manager " went above and beyond the service that we needed. We are very grateful.
— Dora M., St. Bonifacius, MN
— Tuffy Fargo
Several months ago I had a mechanic at a car repair place near K-Mart put my car up on a hoast to look as I was hearing a noise in the right passenger side wheel area. I was told I needed two new barrings at around $250.00 per barring. I didn't have the money and so didn't have it done then. Lucky I didn't as when it got progressively worse I took to Tuffy in Fargo on 45th Street. They hoisted it up and informed me it wasn't a barring problem but I needed brakes. Paid around $330.00 and saved myself some money to boot!!!!! They gave me a list of things that I do need to have done and will in time as I get the money saved. I need tires, but don't have the $$$ yet. One was particularily bad and they gave me a used tire as they were worried about me running around on the old one. Great folks here!!! I highly recommend them. And they also give a carnation and a thank you card to all their customers. Really great service at competitive prices. Very nice and I can't say enough nice about them!!! A Plus in Every Way!!!!
— Dinah S., West Fargo, ND
— Tuffy Fargo
The technicians at Tuffy are wonderful. They always provide quality work at a fair price. I have referred several friends to Tuffy and will continue to do so.
— Amy V., Williamston, MI
— Tuffy East Lansing
Thank you David. I've never worked with a more professional and easy to get a long with person in my life. I'm working with him from out of town and was treated very fairly. David even fixed a few small issues at no charge without asking. You can't beat this kind of service anywhere. I'll use Tuffy locally from now on, to service my cars, because of David. I'd highly recommend the East Lansing Tuffy to all car owners if I lived there. David is an outstanding employee. Thanks again!
— Thomas C., Grand Haven, MI
— Tuffy East Lansing
I have to admit I am quite a skeptic when it comes to auto repair shops. I expressed this to Eric the first time my vehicle was repaired by him. The work and the rates are absolutely WONDERFUL! These guys are knowledgeable and trustworthy! After coming back for several different excellent vehicle repairs over the years, I can say THANKS FOR BEING MY MECHANIC!
— Delano M., Lansing, MI
— Tuffy South Lansing
I always come here and they really do care about customer service!
— Katelyn D., Lansing, MI
— Tuffy Frandor
This is the ONLY place I will take my car. These guys have proven time and time again that they are honest and will not perform services that you don't need. Friendly, professional, trustworthy, AND knowledgeable - the only place to go!
— Jennifer K., Perry, MI
— Tuffy Frandor
Outstanding from beginning to end. This place doesn't just repair cars, they really take care you! My Land Rover left me stranded about 90 miles from home. I wasn't familiar with any repair options in the area but found Tuffy's on my smart phone and called. I called them to get a feel for what they knew about Land Rovers and after the friendly and intelligent discussion felt comfortable taking a chance with them and had the tow truck take it there. The driver of the tow truck was local and he said I would be in good hands and was he ever right. While waiting for the diagnosis I observed how thoroughly and gently the owner reviewed repair options and recommendations with other customers in the waiting area without any pressure on them just to make sure they understood and were comfortable with what was to be done. Anyway, they quickly and expertly diagnosed the problem with a crank sensor on my vehicle and that's just where the great care and service began. They went out of their way to make sure I could find a rental car which happened to be very difficult as the buisness day was ending. The owner arranged for my transportation to the car rental agency and after they witnessed the rude treatment I received by the agency I found out they contacted the manager the next day on my behalf resulting in a full refund of my rental fee. And of course my truck was repaired as promised early the next day at a very fair and reasonable price. That's what I call taking care of their customers! As a service organization Tuffy's stands out like a light in the night in my book. If you want to deal with honest, intelligent people who know what they are doing and really care about you, go to Tuffy's.
— Val S., Lake Villa, IL
— Tuffy Rockford
This past week I took my wife's car in to have some nails taken out of the rear tire, and upon inspection of the car, it was discovered that the wheel bearings were in a very dangerous condition. Jim took the time to explain the issue to me, why it was dangerous, and also took me to the shop to show me the issue on my car. I greatly appreciate his honesty and dedication to informing customers about why certain repairs are necessary and also making sure that the vehicles he works on are safe to operate. His inspection and dedication could have saved me and my wife from a very bad situation! HIGHLY RECOMMEND TUFFYS ON RIVERSIDE!!! To top it all of he advised on coupons that I could use and him as well as the staff is always very friendly! Thank you so much Jim and Team!!
— Scott C., Roscoe, IL
— Tuffy Rockford
Thank you for the great service. Especially a big thanks for being so honest about the brake situation. To me that speaks volumes!
— Helen C., Appleton, WI
— Tuffy Appleton
Dean, I just wanted to express m gratitude that I chose you about 5 years ago to care for my 1988 ChevyBeretta. This last job wasn't the easiest but you pulled it off and prevented much worry as to my future needs for wheels. Not only is your service extraordinary, but your caring attitude coupled with it is rare in my experience. The family-like atmosphere is a real treat. I have spread the word and look forward to many more years of service from my Beretta. Sue, You enhance the great atmosphere with your caring and personality. Thank you both so much. Thanks also for all the pick-ups and drop-offs. Mary Jane
— Mary Jane V., Appleton, WI
— Tuffy Appleton
Dear Sue: As the Fox Valley's Local Coordinating Organization for the US Marine Corps Reserves Toys for Tots program, Valley Home Builders Association proudly coordinated the collection of more than 15,000 toys during this year's toy drive. Toys were distributed to nearly 3,200 children from low-income families, and these gifts were made possible because generous businesses such as yours that served as toy drop off locations. On behalf of Valley Home Builders Association, thank you for participating in the 2011 Toys for Tots program.
— Jane Z., Appleton, WI
— Tuffy Appleton
I want to thank everyone for the hard work that was put into my benefit and all the sponsors for giving as they did. Your talents and gifts are greatly appreciated.
— Tim S., Appleton, WI
— Tuffy Appleton
Dean, I can't tell you what it means to know there is a place I can bring my car anytime and you and the Tuffy's team will take care of it. Having recently moved to the area, it's great to know I don't have to worry about a reputable, good service center. Thanks again!
— Alison B., Appleton, WI
— Tuffy Appleton
Thank you for your donation to the 2nd annual CD Carnival at Appleton East High School. We were able to raise over $1400 to be split between the folowing: iPod Project - working towards a classroom set of iPods, SHS - students helping students - helping students in need of essential items,and Tribute to the Troops - sending a care package to an East alumni serving in the forces. We would not have been able to give our students this learning experience without your support. Our students learned many real life skills and have memories that will last a lifetime.
— CD Staff and Students at Appleton East H., Appleton, WI
— Tuffy Appleton
The family and benefit committee of the Richard Bark Celebration of Support would like to thank you for your support and contribution to this event. Your donation helped make this event a great success!
— Richard B., Dale, WI
— Tuffy Appleton
The benefit for Gidget Menting was a complete success because of your donation. As a result, the Menting family has been provided with much needed financial relief and assistance for medical care, rehabilitation and other expenses. Thank you for your generosity.
— Rick & Gidget M., Appleton, WI
— Tuffy Appleton
Thank you so much for your sponsorship of the DMR Youth Softball League. Your support provides equipment and safety supplies.
— Patty G., Dale, WI
— Tuffy Appleton
I was impressed because I was educated about my vehicle rather than tried to be sold things!
— Sally P., Menasha, WI
— Tuffy Appleton
I was greeted by the nice friendly staff an was told that they will get my car in, it only took them a few mins to get it in an they found the problem right away,they went over the free estimate,repair the problem and had me back on the road. Very Happy with the service. Thank You Tuffy
— dave c., saginaw, MI
— Tuffy Mount Pleasant
Dan - Apr 15, 2012 Just ran into a problem with my fan on my car. I talked with Dan and the service i received was unmatched by anyone. The staff there is great and I will return here every time in the future that I have car problems. He even waived the $40 diagnostic fee. Excellent service.
— ., , MI
— Tuffy Mount Pleasant
Melissa - Apr 13, 2012 This is the third time I've gone to Tuffy to have repairs on my car. Each time they have been very friendly and understanding with the fact that I don't know much about cars and have been extremely helpful. Their customer service is great and so is the service at Tuffy. I would definitely go back again if I have future car problems.
— ., , MI
— Tuffy Mount Pleasant
Kristie - Apr 1, 2012 I have been a customer with Tuffy since I started working in Mt. Pleasant over 2 years ago. I am well pleased with the entire staff. I know that they are honest and take the time to let me know what needs to be repaired and the cost. I have never felt pressured to make a decision. I would recommend them to anyone for vehicle repair work and I have already done so. Thanks, Kristie C.
— ., , MI
— Tuffy Mount Pleasant
greg8355 - Jan 25, 2012 The only place I would take my car for service. This is an excellent place for repairs on your car, if you are an expert or cannot tell one part from another. I have twice sent my college age daughter there alone and she was well-treated and not sold anything she did not need. Service is prompt, the waiting room is clean, and the coffee is pretty good. The owner, Dan, has a wealth of experience and a good sense of humor. Greg Morris Mount Pleasant, MI
— ., Mount Pleasant, MI
— Tuffy Mount Pleasant
Ron - Mar 5, 2012 Tuffy in Mount Pleasant is honest when it comes to repairs,explaining what you need and should repair,without any pressure to do more than what you need or want.The staff was very polite,and the facility was very clean.A business I would go back to for all of my auto needs.R J Bostwick
— Ron B., , MI
— Tuffy Mount Pleasant
Amanda - Mar 7, 2012 Fixed my car quickly and without any problems , thanks guys. :)
— Amanda ., , MI
— Tuffy Mount Pleasant
David - Mar 15, 2012 THE ONLY PLACE I WILL GO WITH IN 100 MILES! The guys and gals are amazing. I went in for new brakes and left getting my brakes and back shocks re-done. My total bill was $830.00 and I was happy to pay it. The owner gave me $240 off of labor and he is the nicest auto mechanic I have ever meet. They allowed me to look at my car and showed me everything that was wrong and more importantly they explained why it need to be fixed. From now on I am only going to Tuffy for any auto re-pairs or even for a simple oil change. And to top it all off they even paid for me to get a ride home on a bus. They are the BEST!
— David ., , MI
— Tuffy Mount Pleasant
These guys know their stuff and do it quickly. Why would you go anywhere else?
— Josh A., Dexter, MI
— Tuffy Mount Pleasant
Shelly g. - Jan 18, 2012 Haven't ever trusted my car w/anyone else, & have never been treated so well!
— Shelly G., Mount Pleasant, MI
— Tuffy Mount Pleasant
Joe H-College Student - Sep 1, 2011 If you are looking for superior quality at an affordable price tuffy mt p is the way to go. Dan and Dale are always upbeat, friendly and ready to go above and beyond the call to get your car in tip top shape. I wouldn't even THINK about going anywhere else. Thanks to these guys for always doing everything in their power to make sure my car is running smoothly and never fail to have me laughing no matter what the circumstances. You guys are the best!!
— Joe H., Mount Pleasant, MI
— Tuffy Mount Pleasant
Aug 8, 2010 Being a Woman with Car Troubles It is very annoying the way I am treated when contacting an auto repair facility. I am spoken down to and treated as if I am stupid and know nothing about my car. My father owned a car dealership with gas station when I was growing up so I lived in the garage during summers and after school. I learned all kinds of things and actually was paid for working on cars during my high school years. Simple things like oil changes, rust proofing and helping the guys on the real jobs all the time asking questions and learning. So I know when I am getting a BS job or if I am being treated as a customer with respect. I started bringing my car to the Mt. Pleasant Tuffy only because a neighbor worked there at the time but continued to bring it there because of the service received at a fair price. A price well below what the dealerships charge. It was about 1996 or 1997 the first time the guys worked on my car and I have since moved to Indiana but I still count on the Mt. Pleasant guys for most of the repairs. In August of 2010 I was driving from Ft. Wayne to Mt. Pleasant when my car started acting up about 20 miles from home. I called Dan and asked if it would be okay to continue or should I return home and get my other car. After some Q&A and suggestions we continue north. Dan even played Operator supplying the phone number for a car rental place. We made it and the car was repaired on time for us to return home. These guys go out of there way to help and fix my car the first time, with no hassle. There are times that I can't get to Mt. Pleasant for my car repairs and I am always disappointed those time. If only they would move the business to Ft Wayne. Thanks for over a decade of outstanding service!
— Cathy B., Fort Wayne, IN
— Tuffy Mount Pleasant
Elton P. - Jan 3, 2011 EXCELLENT PLACE TO DO BUSINESS. Dan, Kim and the guys will bend over backwards to help a person out. They explain everything they do and why it needs to be done. THIS IS THE PLACE TO GO!! Thanks for the excellent service!!
— Elton P., Mount Pleasant, MI
— Tuffy Mount Pleasant
cbasscmu - Mar 28, 2011 This is by far the best place we have taken our cars to. They have done numerous things free of charge for us and have awesome customer service. If you need to take your car somewhere this is the place to go.
— Carrie M., Coleman, MI
— Tuffy Mount Pleasant
Georgia - Apr 7, 2011 Excellent repairs and excellent communication with customers. Friendly atmosphere. They go out of their way to make you comfortable
— Georgia J., Mount Pleasant, MI
— Tuffy Mount Pleasant
Bob - Apr 11, 2011 I've been taking cars there for over 15 years. Always treated well and never had a complaint. I recommend to everyone and will return when needed.
— Bob P., Mount Pleasant, MI
— Tuffy Mount Pleasant
stoney - Apr 12, 2011 I have been coming to this establishment for 20 years for all my automotive engine and brakes and tires and exhaust needs. The service is excellent and you cannot beat the prices. I recommend Tuffy to all my friends and to anyone that asks about a good place to have their vehicles serviced. everyone there is so friendly and will do anything to help you with your automotive problems. I have tried other places in Mt. Pleasant but none of them compare to Tuffy.
— Don S., Shepherd, MI
— Tuffy Mount Pleasant
Shannon - Jun 23, 2011 Great service, fast and friendly staff.
— Shannon M., Mount Pleasant, MI
— Tuffy Mount Pleasant
Ben - Aug 19, 2011 They are always very quick and reliable to do anything that needs to be done on your vehicle.
— Ben A., Mount Pleasant, MI
— Tuffy Mount Pleasant
Morgan - Dec 8, 2011 I have to say that it is refreshing to go to a shop and be told the absolute truth, and not to have to worry about my car. I always did my own work, but I have become disabled, and can't fix the hard stuff anymore. I am thrilled with their work as always, and will tell everyone I know.
— Nicholas M., Mount Pleasant, MI
— Tuffy Mount Pleasant
MysticAmor - Dec 20, 2011 The customer service is great. I went in to get a winter inspection and the mechanic showed me everything that needed to be fix/replaced instead of just telling me. I am satisfied with the service they provided.
— MysticAmor A., Mount Pleasant, MI
— Tuffy Mount Pleasant
Daniel - Dec 29, 2011 I have taken my State Vehicle there for service for several year. Customer service is great. They take care of all the paper work. They even installed a wireless internet connection so I can work while I am waiting. Staff are always friendly. Service is fast, and the work is excellent. I get my service done there whenever I can.
— Dan S., Mount Pleasant, MI
— Tuffy Mount Pleasant
Melanie - Jan 25, 2012 Finding a car repair shop you can trust is difficult to do and very important. I take my car to Tuffy because I trust Dan and his staff. They have never sold me anything I didn't need and their service is quick and they are all polite. You can count on them.
— Melanie M., Mount Pleasant, MI
— Tuffy Mount Pleasant
Kelsey - Jan 29, 2012 The only place I will take my car in Mount Pleasant. I always walk in and all employees have a smile on their faces.They know my by me by name and make me feel right at home. They always look at my car in a timely matter and show me (not just tell me) what is wrong, then go over what everything will cost. Great place, I tell everyone to go to Tuffy in Mount Pleasant. Kelsey A. Mt. Pleasant
— Kelsey A., Mount Pleasant, MI
— Tuffy Mount Pleasant
Steve & Robert were awesome getting our car ready for the trip North. They were very busy but made time to do a safety check for us. Thanks so much for your professionalism and kindness. Larry & Toni
— Larry C., Fort Myers, FL
— Tuffy South Fort Myers
It's hard to find honesty and integrity in business these days...I've been depending on Steve and Robert for 4 years now to keep my old vehicles safe and running and in the best mechanical condition. I was stranded recently and in desperation allowed another shop to work on my car. What a mistake! Reinforced that others take advantage of you and sell you stuff you don't need in addition to shoddy workmanship causing further problems. I would have been smarter to have my car towed to Tuffys of South Fort Myers where I have confidence that I'm being treated fairly!
— Kay C., Bonita Springs, FL
— Tuffy South Fort Myers
Having a winter home in Ft. Myers, and being the owners of several Audi cars, I was thrilled to find a place to take them for servicing. I am so very pleased with Steve and staff. They are fair and really seem to care. Thanks, guys, I do appreciate.....
— joey o., elgin, IL
— Tuffy South Fort Myers
Steve and Tom have been taking care of my car for the past 5 years and I could not be happier with their service. Many thanks to Steve, Robert and their staff.
— Judy S., Fort Myers, FL
— Tuffy South Fort Myers
Thanks so much to Steve and the Tuffy staff. Steve's professional attitude along with his speedy response to my car problems made this service an easy experience! Thanks again Steve- you are the best!
— shanai h., estero, FL
— Tuffy South Fort Myers
I have used your services twice, and on both occasions I have been very pleased. The issues were resolved satisfactorily, and I found Steve and all other employees with whom I interacted to be most helpful. Steve's memory and awareness of customers is something to behold!
— Sam P., Fort Myers, FL
— Tuffy South Fort Myers
I left work at RIDGID and my car was making an unsettling noise. I pulled into the Tuffy on Cleveland street and it was close to closing time, but the guys offered to take a look underneath the car. My oil level had leaked to literally nothing and they topped me off as I promised to bring the car in the next morning. I dropped my car off and started walking toward work and one of the guys offered to take me to the office. Jeff and the guys helped me out of a potentially devastating car mishap just by putting the customer first. Their customer service really made an impression on me. As an aspiring business owner myself, I was simply inspired and promise to run my business with the high level of customer service and attention to detail Jeff and his team provided to me. Thanks Again! Tony
— Tony B., Lakewood, OH
— Tuffy Elyria (Cleveland St.)
David - Jan 5, 2009 Tuffy is Great We took my daughter's car in for muffler repair. Howard and his crew repaired the car for much less than we anticipated. He said it would take a couple of hours, and called to say it was complete in one hour and 45 minutes. We'll be back!
— David D., Shelby Twp, MI
— Tuffy Shelby Township
Howard da man! If you are looking for someone that will fix your car, give you a honest assesment, a reasonable quote, then Howard and crew are your mechanics. I have been taking my cars to Howard & crew for years now. There is no one else.
— Greg s., Utica, MI
— Tuffy Shelby Township
Gerald - Nov 1, 2010 Great Job! Honest, good work, fair price.
— Gerald T., Gerald - Nov 1, 2010 , MI
— Tuffy Shelby Township
Bryan - Apr 6, 2011 A wonderful experiance to say the least! Howard was friendly, he was easy to get a long with, and the service done to my car was better then ever. I brought it in, thinking it needed new tie rods and new struts. They told me all I needed was new ball joints, explained to me the harm of not having them, and then fixed then fast, friendly, and at a great price. It was the first time I had come to this Tuffy, but it certainly will not be the last. Customer for life. Other places only tell you whats wrong with your car after you tell them what you think is wrong with your car. They fix your problem and whatever else they discover. Not this place thought. Honest and friendly.
— Bryan S., Bryan - Apr 6, 2011 , MI
— Tuffy Shelby Township
Becky - May 4, 2011 I was in here the other day. They did wonderful work on my car. The manager, Howard, was honest with me about everything and fair. After everything, my car ran like new and it was pretty cost effective
— Becky T., Shelby Twp, MI
— Tuffy Shelby Township
Lori - May 11, 2011 It never ran better! I brought my daughters Ranger here not to long ago, and I have to say it ran like new when we got it back. Actually it ran better then new. And Howard was very friendly and understanding
— Lori P., Shelby Twp, MI
— Tuffy Shelby Township
Ashley - Dec 15, 2011 I will never take my car to somebody other than Howard. He is a great guy that runs a great business. I moved to Grosse Pointe and will drive the 45 minutes just to have the peace of mind that I am not getting taken advantage of. I couldn't say enough positive things about Howard and how he runs his business. You will not regret going to this shop!
— ashley a., utica, MI
— Tuffy Shelby Township
Love the the honest and ethical service. Great Job Tuffy!
— Daniel J., Clinton Township, MI
— Tuffy Clinton Township
I got my oil changed at a different place, they told me my brakes were to worn that I needed to get new ones. So I took my truck up to tuffy and Nick informed me that my brakes were just fine and still had plenty of life left on them. I cant thank Tuffy enough ! you have a great group of people working there and from now on I wont take my vehicles any place else !! thanks again !!
— Kurt S., Clinton Township, MI
— Tuffy Clinton Township
I fell like they are personable and actually really care about good service and a good deal. They have actually called me and told me the problem was something I could fix myself and didn't charge me for the diagnosis. I have been coming to this location for 10 plus years and will continue to patronize this establishment.
— Steve and Farrah S., Roseville, MI
— Tuffy Clinton Township
I have been completely satisfied with the professionalism, work, performance, price, and speed. The free inspections of what is wrong is incredible. With my vehicle and Tom's willingness to be more of a friendly neighbor then a business man is comforting.
— Julio M., Clinton Township, MI
— Tuffy Clinton Township
The mechanics go far beyond todays expectations of conducting business in a professional manner by going out of theri way to ensure that the customer is pleased. I also admire the honesty portrayed when diagnosing problems associated with my family's vehicles. The employees at the 15 mile location are high quality workers.
— Randy T., Clinton Township, MI
— Tuffy Clinton Township
It is very laid back and comfortable. The bathroom was ACTUALLY clean! And, on top of that, they did an amazing job!
— Jessica C., Clinton Township, MI
— Tuffy Clinton Township
We moved to Walled Lake a year ago. Art and his staff treated us like we've known each other for years. He is a pleasure to know and do business with and he places his customers first, going the extra mile to give the utmost in service and quality repairs, all coupled with honesty and a warm smile. You would be hard pressed to find a nicer human being. Thanks for everything Art!
— Christopher C., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
This tuffys is the best around! Great service and they know how to take care of their customers.
— Heather A., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
CONGRATS TO TUFFY WALLED LAKE AND CREW FOR RECEIVING DEALER OF THE YEAR AWARD! YOU ROCK!!! Tuffy's Springfield and crew!
— BECKY W., SPRINGFIELD, IL
— Tuffy Tire & Auto Service Center Walled Lake
I've been taking my cars to Art at Tuffy for years and everyone there is really focused on doing a great job. Excellent customer service!
— Robert S., Commerce Twp., MI
— Tuffy Tire & Auto Service Center Walled Lake
Wonderful! Great service! I stalled on the side of the road very near their establishment and they quickly got me going again. Very helpful gentlemen!
— Steve C., Grand Haven, MI
— Tuffy Grand Haven
Okay, who gives Tuffy a 5 star rating...right? I mean, they are one of those "do-everything" type auto-repair places that seem generic. Well, in the case of this Tuffy in Holland...they deserve the rating!
— Matt R., East Lansing, MI
— Tuffy Holland
Top Drawer - Highly Recommend. Great, Honest work. A full service station you can trust. My entire family uses them exclusively. I've always found Tuffys staff to be very knowledgeable, helpful, and honest
— Ruth N., Grand Rapids, MI
— Tuffy Grand Rapids (28th St.)
Won my business for as long as I own my car! I got there ten minutes before close, but they insisted they didn't mind having a look at my 2001 Taurus. They worked with me to get my car done fast.
— Todd S., Wyoming, MI
— Tuffy Wyoming
They did a superb job fixing my car. I haven't had a problem since! When I pulled into the parking lot, you would have thought these guys were my pit crew. In just minutes, all of my fears were put to rest.
— Susan M., Fort Wayne, IN
— Tuffy Fort Wayne (W. Jefferson Blvd.)
Top Drawer - Highly Recommend. Great, Honest work. A full service station you can trust. My entire family uses them exclusively. I've always found Tuffys staff to be very knowledgeable, helpful, and honest
— Christy K., Fort Wayne, IN
— Tuffy Fort Wayne Coldwater Rd
I discovered this Tuffy location a little over a year ago and have had friendly service and quality work every time.
— Christopher L., Jackson, MI
— Tuffy Jackson
Very professional, great response time, and most importantly they did really great work. Highly recommended, will definitely be going there for estimates and auto repair needs.
— Randy K., Sturgis, MI
— Tuffy Sturgis
This shop is one of the best in the city! They gave me a great deal on fixing the car. It's like having a brand new car.
— Cali P., Portage, MI
— Tuffy Portage
"I just went to Tuffy for the first time. Service with a smile - always a plus! I'm definitely going to be taking my car back here for all my auto repair needs.
— Kasper M., Okemos, MI
— Tuffy East Lansing
The guys at Tuffy were very friendly and helpful. I needed my brakes replaced, oil change and a tune up. They explained everything completely and the service was great.
— Marvin P., Lansing, MI
— Tuffy South Lansing
I needed a full service oil change and the guys were SUPER friendly. A lot of places don't stress customer service but it's clear that service is important to these guys.
— Jonathan L., East Lansing, MI
— Tuffy Frandor
This Tuffy is the only place I will bring my car for repairs from now on. They did right by me when I had a spark plug malfunctioning. They are in a convenient location and got the job done fairly quickly.
— Colin B., Naples, FL
— Tuffy Naples
Won my business for as long as I own my car! I got there ten minutes before close, but they insisted they didn't mind having a look at my 2001 Taurus. The mechanics were so nice and helpful. They worked with me to get my car done fast.
— Mary D., Fort Myers, FL
— Tuffy Fort Myers (Daniels Pkwy)
Wonderful! Great service! I stalled on the side of the road very near their establishment and they quickly got me going again. Very helpful gentlemen!
— Stacey L., Fort Myers, FL
— Tuffy South Fort Myers
They did a superb job fixing my car. I haven't had a problem since! When I pulled into the parking lot, you would have thought these guys were my pit crew. In just minutes, all of my fears were put to rest.
— Hunter L., Fort Myers, FL
— Tuffy Fort Myers (Colonial Blvd.)
Great service, dependable work, very reasonable rates. Standby and warranty all work they do.
— Evan B., Naples, FL
— Tuffy Bonita Springs
Top Drawer - Highly Recommend. Great, Honest work. A full service station you can trust. My entire family uses them exclusively. I've always found Tuffys staff to be very knowledgeable, helpful, and honest.
— Keith R., Bonita Springs, FL
— Tuffy Bonita Springs
While waiting in the lobby at this Tuffy one afternoon, I saw how they handled every customer, in the same friendly manner. I felt like I didn't just find a new repair shop but made a new friend who can fix my car for a fair price.
— Sheryl N., Lorain, OH
— Tuffy Lorain
Great service, great prices. I took my 8+ year old car in at lunchtime to get service done on the exhaust and the rear brakes. Dropping off my car was a breeze. I was greeted by a very respectful professional as soon as I walked in the door. The repairs were complete by the end of the day!
— Dan M., Elyria, OH
— Tuffy Elyria (Leona St.)
My husband has always gone to Tuffy for services on his vehicles. He has always received quality service above and beyond his expectations. They are very respectful and very polite.
— Shannon L., Amherst, OH
— Tuffy Amherst - Auto Repair Center
The Best Auto Service Center In Town. The choice is obvious. Honesty, integrity & competency. Thank you for getting my vehicle fixed on time and done correct the first time, at a fair price.
— Jane U., Toledo, OH
— Tuffy Toledo (Central Ave.)
I have been going to Tuffy Walled Lake for 10 Years and Art is THE BEST!!! He always gives me honest service and a fair price. Thanks Art.
— Kevin J., Walled Lake, MI
— Tuffy Tire & Auto Service Center Walled Lake
Rick and his staff are so friendly and knowledgeable. I recommend them to anyone because I trust them and have confidence the auto work will be done right and affordably. They always provide excellent customer service along with excellent auto maintenance or repair. Thank you for always treating me and my car with respect.
— Kevin H., Lincoln, NE
— Tuffy Lincoln
Late on a friday afternoon I ran into a little exhaust problem where it basically snapped in a spot under my car and was hanging there. I put in a quick quote and called and they were able to get my car in on Saturday morning and out before the end of the day. They were very helpful, kind, and fast in their service. I don't know what I would have done with out them at a moments notice. I would definitely recommend their service.
— Randa V., Fargo, ND
— Tuffy Fargo
This is the Tuffy that blessed me today!!! I like to thank Chuck, Tim and John and the rest of the staff members!!! This Tuffy has always done great work for me and my wife for over 3 years and counting!!! If you need work done this is the place to go!!! They won't take advantage of you male or female. You have my word on that!!!
— Valdez M., Detroit, MI
— Tuffy Troy Auto Repair
Was working on my brakes today and could NOT get the lug nuts loosened on my truck. Called Tuffy @ 16th & Pine Lake Road and the manager told me to bring it on over and they would help me out. Got there just before closing time and they loosened all my lug nuts, for FREE! Excellent service and will be a future customer of theirs. They saved my back big time today!!!
— Kim P., Lincoln, NE
— Tuffy Lincoln
VERY NICE YOUNG MAN DID ALL THE WORK ..... AND THE PRICE WAS VERY FAIR.
— JACK S., FORT WAYNE, IN
— Tuffy Fort Wayne (Dupont Rd.)
Awesome service at Tuffy! Very professional quick and extremely friendly! Wouldn't take my car anywhere else! My mechanic rocks! Brandon is the best
— amanda c., portage, MI
— Tuffy Portage
Steve Joslin is great! We were able to get 5 Star service and could not be happier with the results! Thanks so much!
— Julie B., Fort Myers, FL
— Tuffy South Fort Myers
Finally a repair shop that is trustworthy! My wife took her vehicle in for an oil change and brake inspection. Although she expected to pay several hundred dollars, the store manager Nate was honest and helpful. He explained my wifes brakes to her and advised her that the front brakes were the only ones necessary at this point. Other shops we have been at have taken advantage of her. THANK YOU TUFFY!!! KEEP UP THE GOOD WORK!!! Very Satisfied, will return.
— Brian A., Toledo, OH
— Tuffy Toledo (Central Ave.)
Thank you, Howard for taking me right away and fixing my car quickly! I really appreciate that you fixed my car so fast. I can't believe how much better my car drives! Excellent, I am so happy I found a good and reliable place where I can have my car fixed. Thanks, again!
— Amy W., Rochester Hills, MI
— Tuffy Shelby Township
I wanted to ask you to thank your mechanic that worked on my car. I figured out that I put a bracket between the tensioner and mount instead of on the outside of the tensioner. His comments about the belt not sitting squarely on the pulley is what lead me to think about the order. Thanks again, Mike
— Mike ., Ann Arbot, MI
— Tuffy Farmington Hills
I just moved to the area and started going to Tuffy Auto Center Fields Ertel Rd in Cinncinati OH. I am so very impressed with the service I have received and the staff! Everyone there has went out of their way each time that I have brought my car in. I will only take my car to Tuffy Auto Center on Fields Ertel Rd. Thanks Guys!!
— Joy B., Mason, OH
— Tuffy Fields-Ertel Cincinnati
I wish to describe my great satisfaction with the services provided by the Tuffy Auto Service Center. As a single female, I have unfortunately learned to be very skeptical of the things told me by automotive mechanics, particularly at service centers the size of Tuffys. The first time I brought my vehicle to Tuffy for maintenance, I was as cynical, snippy, and closed-minded as I possibly could be. Despite my intentionally rude behavior, the entire staff at Tuffy remained pleasant and helpful. They took the time to explain every procedure to me, including showing me the specific parts on my vehicle without being condescending to me. Whats more, the skilled technicians at Tuffys were able to fix a problem with my vehicle that my neither my previous mechanic nor the dealership itself was able to fix! When the services were completed, the price for all work was the least expensive I have ever paid in Rockford and this, for a level of expertise, friendliness, and common sense that I have yet to find with any other automotive center. In addition, the waiting room provides a counter with snack cakes, fresh coffee, books and magazines, free WiFi (including a computer!), and television they even offered me the remote control to the TV! I am completely satisfied with the work done at the Tuffy Auto Service Center. If you are reading this because you are looking for a trustworthy automotive center, I recommend the garage and technicians at Tuffy without reservation.
— Eva K., Belvidere, IL
— Tuffy Rockford
I want to take a minute here to say how pleased I am with doing business with Bob and Jeff of the Fields -Ertel store . No mattter the Issue with my truck both Bob And Jeff have done everything in their power and beyond to get it fixed and at a fair price . Wasnt sure what to expect when I took my truck there for the first time but i know I will not go any other place now. Thanks guys , keep up the good work .
— Ron B., Loveland, OH
— Tuffy Fields-Ertel Cincinnati
I'm very careful about where I bring my car for service. I also do some repairs on my own. I needed my rear brakes done, and bought the parts to complete the job, but the weather prevented me from doing them. So, I brought my vehicle to Tuffy's. Jim treated me very professionally and stated "we are happy to have whatever work you don't want or can't complete on your own." They took the pads and rotors and had my brakes done in less than an hour, on a Saturday! Turns out they do better brake work than my dealer does. The dealer was installing brake parts without proper lubrication. Tuffy's did it right! Great lounge area with coffee, tea, and snacks. Also, in speaking with customers in the waiting area, I discovered they are all repeat customers. I think that sums it up well.
— Mike K., Rockford, IL
— Tuffy Rockford
I was in the store with my family in December just before Christmas for brake work. Your teck Don Anderson was very friendly and treated us with respect. Also did only what was needed and enjoyed his pleasant smile. He was a very nice young man and will use the shop again next time were in the lovely area of Fling Michigan.
— Tim S., Indian Rocks Beach, FL
— Tuffy Flint (Miller Rd.)
Thanks Tuffy! You guys are awesome! Great service and great people! I got a brand new engine for another company's mistake thanks to you guys! Best place in Fort Myers! I will be coming back and sending more people here!
— Tyler T., Estero, FL
— Tuffy South Fort Myers
Just purchased a 09 Enclave CXL with 77,000 miles on it 3 weeks ago from a dealership, gas mileage in the city was 10 mpg on average. Brought in due to poor mileage, Jason Angell did a fuel system cleaning on it today. It is 6:38 pm and I am now getting 16.3 (and still climbing)mpg!! Manufacturer rates it as 17 in the city. HUGE DIFFERENCE, THANK YOU SO MUCH
— Carol D., Normal, IL
— Tuffy Bloomington
Joe and the team at Marshall Tuffy are THE BEST !!! They explain things so that us non automotive people can understand. They DO NOT take advantage of their customers, which is something unheard of these day's. I have been literally SAVED by Tuffy on two seperate occassions and they ALWAYS beat any other quote I have obtained. I will NEVER waste my time getting quotes elsewhere when I can simply call Tuffy and know they will take care of me and my vehicles. It is not often you find service people you can implicity trust and I would recommend Tuffy of Marshall to ANYONE. GUYS YOU ARE AWESOME AND DESERVE MY BUSINESS !!!!!!!! I APPRECIATE YOUR SERVICE GREATLY.
— Kerrie D., Marshall, MI
— Tuffy Marshall
My experience with Tuffy has alway been a great one. The employees go far and beyond the call of dutie to service there customers.Dave has always made sure that every question that I have had has been asked, and with that being said I trust and believe that they are doing the best work and I dont feel as thought they are cheating me out of my money. Although I havent been a customer for that very long, they know me by name and make me feel like family everytime I enter into the shop. This is why I will be a lony-term customer at Tuffy S Dort Hwy.
— Mr. B., Flint, MI
— Tuffy Flint (S. Dort Hwy.)
Norma ~ Tuffy is a place I can trust. I have taken my car to places in the past and asked them to check out something on my car. It seems that everytime other places say it needs to be replaced. I have seldom ever had a company not find something wrong.
— Norma A., Burton, MI
— Tuffy Flint (S. Dort Hwy.)
Joe~ Service providers are polite and helpful. Prices are competitive with nearby repair shops. Tuffy is a convienent place to get service in a timely manner.
— Joe B., Flint, MI
— Tuffy Flint (S. Dort Hwy.)
I needed a car repair in a hurry. Tuffy fixed my problem and was very fair with the price
— Roger N., Burton, MI
— Tuffy Flint (S. Dort Hwy.)
As a female with an older model car, I never feel taking advantage of. I always get my car fix quickly and at a reasonable price. Ricky and the team are AMAZING.
— C L., Flint, MI
— Tuffy Flint (W. Pierson Rd.)
I've been taking my cars here for years. It's the only place I get work done. Honest, fast and clean.
— Rick D., Flushing, MI
— Tuffy Flint (W. Pierson Rd.)
Honest & Helpful! We were getting ready to leave on a long trip with my wife's truck and I needed a transmission flush...Tuffly was LESS than an hour from closing (the service takes about an hour)...I asked if it was still possible to get it done...not only did Mickey & Henry tell me they could do it...but they took the time to help me understand the process and showed me how dirty the trans fluid was. I'm not a "car guy"...but it was really cool, how they broke it down for me. They NEVER tried to take advantage of me...or sell me something I didn't need! I live quite a ways away from Flint, but because of the HONESTY & GREAT SERVICE of these guys, I will be back! I would highly recommend Tuffy on Miller Road! Thanks guys!!
— James C., Howell, MI
— Tuffy Flint (Miller Rd.)
Don't fret taking your car here! Most of the time they fit me in for a diagnosis in less than 30 minutes. Labor price is on par with most shops around. Friendly staff and the more you get to know them the friendlier they become on future visits. Work has always been satisfactory. A few times they have gone above and beyond what I was expecting!
— Rom T., Swartz Creek, MI
— Tuffy Flint (Miller Rd.)
Great place to take your car for repairs! Excellent repair jobs and friendly service!
— Jerry J., Flushing, MI
— Tuffy Flint (Miller Rd.)
Tuffy's on Miller Rd. in Flint, MI has been more than helpful and cooperative. They have good friendly service and the team there is a group of honest people. I've brought my car here a couple times and they've fixed every problem I've ever had. I would recommend any and everybody that I know to this Tuffy's.
— Jenny E., Swartz Creek, MI
— Tuffy Flint (Miller Rd.)
I have been taking my car to Tuffy for years. I won't go anywhere else!! They are the most honest and fair mechanics around! They're prices are great too and they fix my car in no time!
— Susan U., Flint, MI
— Tuffy Flint (Miller Rd.)
I recently had my car fixed at Tuffy. No one else was able to find out my problem but they fixed it in no time. The price was great too.
— Arnie L., Grand Blanc, MI
— Tuffy Flint (Miller Rd.)
Ashley R. 4/10/12 This is the best price in town and great fast service!! They let me even use there loaner car all day with no charge. Also they kept me up to date all day and worked around our price that we could spend. Thanks to all the guys at tuffy I will be coming back to you for many times to come. Steve the mananger is a very nice guy.
— Ashley R., Holly, MI
— Tuffy Fenton
I came in to get my car fixed with a $700.00 estimate. I picked it up and they said the total will only be 95.00. They found just a small repair fixed it without needing the others. Honest people like these will always get my business. They worked on the prices of other repairs to help me out with other cars. Good people. It's about the people there not the name ruddy.
— John R., Fenton, MI
— Tuffy Fenton
Best Price in Town for Brakes and Lifetime / warrenty,with Excellent and Friendly service Thank you Tuffy in Fenton.
— Rodger W., , MI
— Tuffy Fenton
Becky - 1 week ago. I was a bit hesitant since I hadn't been to Tuffy in the past but Steve was very nice. As far as the price for the work they did, I believe it was a fair price but I really didn't know. The majority of people that came in while I was waiting seemed to know Steve and trusted his work so I believe I did good.
— Becky Z., Hartland, MI
— Tuffy Fenton
The service was good. We take our car to Tuffy for most of the cars repairs. They are polite and the services were good prices.
— Linda G., Fenton, MI
— Tuffy Fenton
I had a great experience taking my car in for an oil change. Very friendly and helpful staff. Gave me a new customer discount without me even asking! A FREE TIRE ROTATION comes with every oil change. The waiting room is very clean offering a computer/and wifi,decent magizine selection, free drinks, and also a free shuttle. I was out the door within a half an hour. I will be back for all my car service needs.
— Jenny F., farmington, MI
— Tuffy Farmington Hills